Offres host/hostess à Potters BarCréer des alertes d'emploi

We are seeking a dynamic and experienced Waiter/Waitress to join our vibrant dining team. In this role, you will be the face of our establishment, delivering exceptional service that creates memorable guest experiences. Your energetic approach and attention to detail will ensure guests feel welcomed, valued, and satisfied from the moment they walk through the door. This position offers an exciting opportunity to showcase your food industry expertise in a lively, fast-paced environment dedicated to fine dining and outstanding hospitality. Responsibilities • Greet guests warmly and assist them with seating arrangements, providing a welcoming atmosphere from the start., • Deliver food and drinks promptly while maintaining high standards of presentation and quality., • Upsell menu items and specials confidently to enhance guest satisfaction and increase sales., • Maintain thorough knowledge of menu offerings, including food preparation details, wine pairings, and dietary accommodations., • Ensure food safety and sanitation standards are consistently met through proper handling, serving, and cleaning procedures., • Manage guest relations by addressing questions or concerns professionally, fostering a positive dining experience., • Assist with bussing tables, resetting stations efficiently, and supporting kitchen staff when needed to ensure smooth operations during busy hours., • Utilize OpenTable for reservations management and coordinate with host/hostess staff to optimize seating flow., • Required 3 years experience as a Waiter/Waitress in a restaurant setting, preferably with fine dining or brunch experience., • Exceptional customer service skills with a friendly, energetic demeanor., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Excellent time management skills to ensure timely service during peak hours., • Familiarity with food safety protocols, sanitation standards, and proper food handling techniques., • Previous experience with food industry tools like OpenTable for reservations management is a plus., • Basic math skills for accurate cash handling and billing procedures., • Knowledge of culinary processes or kitchen experience is advantageous but not required., • Strong communication skills and the ability to build rapport with guests and team members alike. Join our team if you’re passionate about delivering outstanding guest experiences in a lively setting! We value energetic individuals who thrive on teamwork, uphold high standards of hospitality, and are eager to grow their career in the food service industry.

We are seeking an experienced and dynamic Bar Manager to oversee the daily operations of our bar and hospitality venue. The ideal candidate will be a strong leader with a passion for hospitality, capable of motivating teams, maintaining exceptional cleanliness standards, and delivering outstanding guest experiences. This role offers an exciting opportunity to lead a vibrant team, introduce creative drinks and presentations, and uphold the highest standards of food safety and service quality. Duties Lead, supervise, and motivate the bar team to ensure efficient service delivery and high standards of hospitality. Coordinate closely with the front-of-house team, supporting service flow and stepping in to assist during busy periods or when required. Maintain strict cleanliness and hygiene standards across the bar, equipment, and service areas in compliance with food safety regulations. Oversee daily bar operations, including stock management, ordering, and inventory control. Create, develop, and introduce new drinks, cocktails, and beverage concepts aligned with the venue’s brand. Innovate drink presentations, including garnishing, glassware, and visual presentation to enhance the guest experience. Train staff on service techniques, food safety procedures, responsible alcohol service, and product knowledge. Monitor customer satisfaction and resolve issues promptly and professionally. Organise staff schedules to ensure adequate coverage during peak periods while maintaining cost efficiency. Manage financial transactions accurately and oversee cash handling procedures. Remain calm, organised, and effective during high-pressure service periods. Foster a welcoming atmosphere that encourages repeat business and positive customer feedback. Skills & Experience Proven experience supervising and leading teams in a restaurant, bar, or hotel environment. Strong leadership skills with the ability to motivate, mentor, and develop staff. Demonstrated ability to work efficiently under pressure in a fast-paced environment. Strong attention to cleanliness, organisation, and food safety compliance. Creative mixology skills with experience in developing new drinks and improving beverage presentation. Solid understanding of wines, all major spirit categories, and coffee preparation (barista experience highly regarded). Sound knowledge of hospitality operations and food preparation standards. Excellent organisational and multitasking abilities. Strong communication skills and a collaborative, hands-on approach to teamwork.