Workplace & Facilities Assistant 18 Hours per week
hace 14 días
Croydon
Join Superdrug Head Office Help Create a Great Workplace Experience! Location: Head Office, CroydonHours: Up to 18 hours per week (Monday, Wednesday and Friday)Salary: Competitive \n Why Superdrug?Passionate about delivering fantastic service and creating a great workplace environment?Our vibrant Head Office, based just moments from East Croydon station, is home to hundreds of colleagues working together to deliver That Superdrug Feeling. We're looking for a friendly, proactive and hands-on individual to join our Office Services team.This is a varied role combining facilities support, porterage, meeting room setup and front-of-house reception cover. We're looking for someone who enjoys being active, takes pride in delivering excellent service and is equally comfortable moving office furniture as they are welcoming visitors to Head Office.Our success comes from our people. We celebrate individuality, encourage collaboration and work together to create a positive experience for our teams and visitors every day.Here's the exciting bit… A day includes: \n As our Workplace & Facilities Assistant, you'll play a vital role in keeping our Head Office running smoothly.No two days are the same, but you'll spend your time:Receiving and distributing deliveries, parcels and postMoving furniture, equipment and office supplies across the buildingSetting up and resetting meeting rooms and event spacesSupporting office moves and workspace reconfigurationsWelcoming visitors, guests and contractors to Head OfficeProviding reception and concierge support during busy periods and holiday coverCreating a positive first impression for everyone who visits SuperdrugConducting routine checks of meeting rooms, kitchens and shared spacesSupporting the Office Services team with day-to-day operational activitiesKey Responsibilities \n Facilities & Workplace SupportReceive, log and distribute incoming deliveries, parcels and courier itemsPrepare and dispatch outgoing mail and packagesMove furniture, office equipment and supplies safely and efficiently throughout the buildingSupport internal office moves and desk relocationsSet up and reset meeting rooms to required layoutsAssist with office events and workplace activities \n Reception & Visitor ExperienceSupport the Concierge and Reception teams when requiredWelcome visitors, guests and contractors in a professional and friendly mannerCreate a positive first impression of SuperdrugRespond confidently to visitor enquiries and direct guests appropriatelyAssist with meeting room bookings and visitor arrivalsDeliver excellent customer service to colleagues and visitors alike \n Facilities SupportConduct routine checks of meeting rooms, kitchens and communal areasReport faults, maintenance issues and workplace hazardsMaintain safe, organised and tidy storage areasSupport the smooth day-to-day running of Head Office facilities \n Health & SafetyFollow all Health & Safety policies and proceduresCarry out manual handling tasks safely and responsiblyHelp maintain a safe working environment for colleagues and visitorsWhat We're Looking ForEssentialPrevious experience in a facilities, porterage, workplace support, logistics, hospitality or customer service roleComfortable working in a physically active role involving regular lifting, carrying, moving and setting up furniture and equipmentAbility to carry out manual handling activities safely throughout the working dayConfident interacting with colleagues, visitors and stakeholders at all levelsExcellent customer service and communication skillsProfessional and approachable mannerStrong organisational and time-management skillsAbility to work independently and as part of a teamBasic IT skills, including Microsoft 365 and email \n DesirableExperience working within a corporate Head Office environmentReception, concierge or front-of-house experienceKnowledge of Health & Safety and manual handling practicesExperience supporting facilities or workplace servicesPersonal QualitiesWe're looking for someone who is:Friendly, welcoming and approachableProfessional and confident when dealing with visitorsReliable and punctualProactive with a hands-on attitudeComfortable in a physically demanding roleHappy working on their feet for much of the dayFlexible and adaptableOrganised with strong attention to detailPassionate about delivering excellent serviceAdditional RequirementsThis role involves regular manual handling, lifting, carrying and moving furniture, deliveries and office equipment.Candidates should be comfortable undertaking the physical requirements of the role, with reasonable adjustments considered where appropriate.Flexibility to support occasional events, workplace changes and busy periods.Willingness to provide reception and visitor support when required.Here's What's In It For You33 days holiday rising to 38 days with length of service (inclusive of bank holidays, pro rata)2 staff discount cards for yourself and a family member or friend30% discount on Superdrug Own Brand products in store and onlineCompany pension schemeBonus opportunityAccess to Stream, giving you access to a percentage of your pay as you earn itUnrivalled Learning and Development programmesEnhanced family-friendly policies and company sick payBeing part of A.S. Watson Group, the world's largest international health and beauty retailerWorking in our modern, collaborative Head Office environment in CroydonCome and Be Part of Something SpecialIf you're someone who enjoys variety, takes pride in delivering great service and wants to play a key role in creating an outstanding workplace experience, we'd love to hear from you.Apply today and become part of the team behind That Superdrug Feeling.For information on how we manage and store your data, please visit our Privacy Policy.
