114 Best store manager Jobs in Sutton (October 2026)

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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We are looking for a skilled and enthusiastic Barista to join our vibrant team. As a key member of our cafe and store, you will be responsible for crafting delicious beverages and ensuring every customer has a memorable experience. Key Responsibilities: • Prepare and serve a variety of hot and cold drinks, including espresso-based coffees, teas, and other specialty beverages., • Operate and maintain coffee-making equipment, ensuring high standards of quality and hygiene., • Take orders accurately, handle transactions, and manage cash efficiently., • Engage with customers in a friendly and professional manner, providing excellent service., • Maintain a clean and organized work environment, including the coffee bar and adjacent seating areas., • Potentially assist with general store duties as needed. What we are looking for: • Previous experience as a Barista, ideally within a cafe or retail setting., • A genuine passion for coffee and a desire to learn new techniques., • Excellent communication and interpersonal skills., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • A positive attitude and a commitment to providing outstanding customer service.

Full job description Part Time Beauty Therapist & Retail Skincare Advisor Location: Sutton, London Hours: 3 days per week (1.30pm - 5.30pm, about 13.5 hours per week with the option to scale up as demand grows) Pay : £13 to £13.50 per hour, depending on experience Additional pay: 10% commission on treatments personally performed About Skinfidence Skinfidence is a new skincare , haircare and clean beauty destination in Sutton, combining carefully curated skincare products with personalised advice, skin analysis and targeted beauty treatments. We are looking for a qualified Beauty Therapist who is equally comfortable providing treatments, advising customers and helping to run a beautiful retail space. This is a varied role for someone who genuinely loves skincare, understands different skin types and tones, especially black and brown skin tones and enjoys helping customers find solutions that work for them. What you’ll be doing Your time will be split between looking after the retail store and providing booked beauty treatments. Skincare & Retail • Welcome customers and understand their skincare concerns, • Provide personalised skincare and product recommendations, • Carry out skin consultations and support AI skin analysis, • Confidently explain and recommend products from our curated brands, • Process customer purchases and operate the till, • Keep the store clean, organised and beautifully presented, • Replenish products and help manage stock, • Work towards store sales targets, • Build relationships with customers and encourage repeat visits Beauty Treatments Depending on your qualifications and experience, you may provide: • Express facials, • Facial massage, • Lash lifts and tints, • Brow treatments, • LED facial treatments, • Other suitable express beauty treatments Our initial treatment offering will focus on services that can be delivered within our compact skincare studio, with the opportunity to expand the treatment menu as Skinfidence grows. What we’re looking for • Level 2 or Level 3 Beauty Therapy qualification, or equivalent, • Professional beauty treatment experience, • Strong knowledge of skincare and ingredients, • Experience and confidence working with Black, African and other melanin rich skin tones, • Understanding of concerns including hyperpigmentation, post inflammatory pigmentation, acne, uneven skin tone and dryness, • Excellent customer service and communication skills, • Comfortable recommending and selling skincare products, • High standards of hygiene and professionalism, • Reliable, organised and confident working independently, • Commercially minded and comfortable working towards sales targets Experience with facial treatments, skin analysis, lash treatments or facial massage would be particularly welcome. The person we’re looking for We want someone warm, knowledgeable and confident who can make customers feel comfortable asking questions about their skin. You should enjoy both sides of the role. On a quiet treatment day, you should be happy engaging customers, recommending products and looking after the store. When a treatment is booked, you should be confident switching into therapist mode and delivering an excellent client experience. Most importantly, we want someone who understands that skincare isn’t one size fits all and can confidently work with customers across different skin tones and concerns. What we offer • £13 to £13.50 per hour depending on experience, • 10% commission on treatments personally performed, • 3 days per week, • Staff product benefits, • Training on the skincare brands we stock and our skin analysis technology, • Opportunity to help shape our treatment offering as Skinfidence grows, • Friendly, independent beauty business environment We would like to know the following: • Your beauty therapy qualifications, • The treatments you are currently qualified and confident to perform, • Your skincare and retail experience, • Your experience working with Black and melanin rich skin We’d love to hear from therapists who enjoy skincare just as much as treatments and want to grow with a new beauty concept in Sutton. Pay: £13.00-£13.50 per hour Benefits: • Employee discount, • Referral programme, • Store discount Application question(s): • Have you worked and performed beauty treatments with diverse skin tones before, especially those prone to hyperpigmentation? Licence/Certification: • Level 2 or 3 Facial / Skincare Certification? (preferred) Work Location: In person

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Warehouse Operative - Portuguese Speaker

A fantastic opportunity for an efficient and organised individual to join our team of friendly, dedicated, and energised staff who prides themselves on their commitment and work ethic. We are looking for someone to fit right in with them, and the ideal applicant would be highly organised, self-motivated, enjoy working systematically and able to work efficient processes, and thrive in a fast-paced atmosphere. Whilst part of the team, you will at times be required to work alone, so reliability to complete your work is essential. Warehouse key responsibilities: To prepare orders: This includes the accurate picking of products and inspection (best before date and packaging condition); Packing of the goods after checking; To ensure that packages are correctly handled and stored to avoid damage; Sorting and placing materials or items on to racks and shelves Management and maintaining a healthy level of raw materials, asking the warehouse manager for more whenever needed To be aware of and to follow all safety guidelines To assist in other duties as reasonably requested Skills needed as a Warehouse Operative Good organisational skills Ability to meet the physical demands of the job Attention to detail Flexible and willing to take on a variety of tasks Basic computer literacy particularly Excel and Word, Internet and e-mail Fluency in Portuguese and basic knowledge in English (at least to be able to read English product picking list)

TikTok Creator/Influencer

Remote Online Reselling Assistant – Wish Products Wish Products is looking for a reliable, organised, and motivated person to join our growing online reselling business. This is a remote, work-from-home role supporting the day-to-day running of our TikTok Shop and online customer service. Hours: Monday–Friday Location: Remote / Work from Home Pay: £13 per hour Main Duties: • Responding to customer enquiries and messages, • Managing customer orders and providing updates, • Handling basic admin and data entry, • Listing and updating products online, • Managing social media posts and content, • Responding to comments and engaging with customers, • Monitoring product enquiries and customer feedback, • Supporting the general day-to-day running of the online shop What We’re Looking For: • Customer service experience, • Good administrative and organisational skills, • Good knowledge of social media, especially TikTok, • Excellent written communication, • Reliable and self-motivated, • Comfortable working independently from home, • Good attention to detail Previous experience in online retail, e-commerce or TikTok Shop is desirable but not essential. To Apply: Please send your CV and a short message explaining why you would be suitable for the role.

CHEF – JOB DESCRIPTION Position: Chef Location: Pub / Hospitality Venue Hours: Full-Time / Part-Time Salary: Competitive – dependent on experience ROLE OVERVIEW We are looking for an enthusiastic, reliable and experienced Chef to join our team. The successful candidate will be responsible for delivering consistently high-quality food while maintaining excellent standards of food safety, cleanliness and kitchen organisation. This is a hands-on position suited to someone who takes pride in their food, works well in a busy pub environment and understands the importance of consistency, speed and presentation. KEY RESPONSIBILITIES • Prepare, cook and present food consistently to the required standard., • Ensure all dishes are produced according to agreed recipes, specifications and portion controls., • Maintain high standards of food presentation and quality., • Complete food preparation ahead of service and ensure the kitchen is fully prepared for each trading session., • Work efficiently during busy services while maintaining quality and standards., • Ensure all food is stored, labelled, dated and rotated correctly., • Follow FIFO stock rotation procedures., • Complete and maintain all required food safety, temperature and HACCP records., • Maintain excellent standards of kitchen cleanliness and hygiene., • Ensure equipment, preparation areas, fridges, freezers and storage areas are kept clean and organised., • Assist with deliveries, stock control and stock rotation., • Minimise food waste and help maintain appropriate food margins., • Report maintenance, equipment or food safety issues immediately., • Follow allergen procedures and ensure allergen information is understood and correctly communicated., • Comply with all company policies, health & safety requirements and food hygiene legislation., • Work closely with the General Manager and wider venue team., • Support other kitchen team members when required. WHAT WE’RE LOOKING FOR The ideal candidate will have: • Previous experience working as a Chef within a pub, restaurant or similar hospitality environment., • Strong food preparation and cooking skills., • Good understanding of food hygiene and kitchen safety., • Knowledge of allergens and cross-contamination controls., • Ability to work calmly and efficiently during busy services., • Good organisation and time-management skills., • A positive and professional attitude., • Reliability and excellent attendance., • Ability to work independently as well as part of a team., • Flexibility to work evenings, weekends and bank holidays. DESIRABLE • Level 2 Food Safety & Hygiene Certificate or above., • Previous experience within a high-volume pub kitchen., • Experience with stock management and food ordering., • Understanding of food GP, portion control and waste management. WHAT WE OFFER • Competitive rate of pay., • Full-time and part-time opportunities., • Flexible working hours., • Opportunities to progress within a growing pub group., • Supportive management team., • Training and development opportunities., • Staff benefits and discounts where applicable. OUR EXPECTATIONS We expect every member of our kitchen team to take ownership of quality, cleanliness, consistency and customer satisfaction. Every plate leaving the kitchen should represent the standards of the venue and give our customers a reason to return. If you’re passionate about food, enjoy working in a busy pub environment and want to be part of a growing hospitality business, we’d love to hear from you.

BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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