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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    4 hours ago
    £40000 yearly
    Full-time
    Bromley

    Assistant General Manager| The Royal Bell Location: The Royal Bell, 175 High St, Bromley BR1 1NN Type: Permanent | Full-Time Start Date: August 2026 Assistant General Manager required for innovative Hospitality Concept. The Royal Bell is a Grade 2 listed building re imagined as a five-storey, design lead leisure destination offering elevated service and culinary excellence across multiple pieces including; · Private members club · Bar and grill · Pizza restaurant · Cafe · Royal Hall grand ballroom · Expansive garden and members terrace, · Event spaces and 14 hotel rooms. Defined by connection it’s a place for our members to work, unwind, celebrate, and belong. Where productivity meets party, ideas meet action, and connections aren’t incidental, they’re inevitable. Reporting to our General Manager the Assistant General Manager will be responsible for overseeing the entire operation at The Royal Bell, ensuring that every member guest through our building receives world-class service while meeting financial, health and safety, and licensing requirements. As our Assistant General Manager you will lead multiple teams, ensuring operational excellence, high service standards, and an exceptional guest experience and deputize for the GM on days off ensuring there is always a senior presence in the building. You’ll lead by example, jump in wherever needed, and bring high energy, organization, and warmth across our spaces. This is a key senior role for someone who thrives in a fast-paced, high-profile environment and is ready to champion our culture and values on the floor. Key Responsibilities • Support the General Manager in the day-to-day leadership of the entire venue, ensuring consistently high operational standards across all departments., • Lead, motivate and develop front of house management and team members, creating a positive, high-performance culture., • Take full responsibility for the venue in the General Manager's absence, ensuring smooth day-to-day operations and confident decision making., • Drive exceptional guest experiences by maintaining outstanding service standards and resolving guest feedback professionally and proactively., • Monitor sales performance, labour costs, productivity and departmental KPIs, taking action to maximise profitability., • Work closely with the Head Chef and kitchen team to ensure food quality, speed of service and consistency are maintained., • Recruit, train, coach and develop team members, ensuring clear succession planning and strong employee engagement., • Ensure all Health & Safety, Food Safety, Licensing and company compliance standards are consistently met., • Support the planning and delivery of weddings, corporate events, private functions and member events alongside the events team., • Conduct regular floor walks, maintaining high standards of cleanliness, presentation and attention to detail throughout the building., • Build strong relationships with members, hotel guests and local customers, acting as an ambassador for The Royal Bell. What We're Looking For • Previous experience as an Assistant General Manager, or senior hospitality manager within a premium hospitality environment., • A confident leader who enjoys developing people and getting the very best from their team., • Commercially aware, with a strong understanding of labour management, budgets, cost control and driving revenue., • Passionate about delivering exceptional guest experiences with a genuine eye for detail., • Calm under pressure and able to make sound decisions in a busy, fast-paced operation., • Excellent organisational skills with the ability to prioritise multiple departments and competing demands., • Hands-on, visible and willing to lead from the front rather than from the office., • Strong communication skills with the ability to build relationships with guests, members, suppliers and colleagues at every level., • Flexible to work evenings, weekends and key trading periods as required., • Personal Licence and First Aid qualifications are advantageous but not essential. What We Offer • Competitive salary., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development opportunities., • Genuine career progression within a growing hospitality business., • The opportunity to be part of one of South East London's most exciting hospitality destinations. Pay: From £40,000.00 per year Work Location: In person

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  • General Manager
    General Manager
    1 month ago
    £13–£14 hourly
    Full-time
    London

    Job Title: General Manager – Suuyar Restaurant (Peckham) Location: Peckham, London (multi-site role covering 2 restaurants + street food) Type: Full-time, permanent About Us Suuyar Restaurant is a thriving Nigerian/African-inspired spot in Peckham, known for authentic suya and a popular all-you-can-eat buffet on Fridays–Sundays. With two restaurants and a busy street food operation, we’re growing fast and need a strong leader to help us scale while delivering excellent food and service. The Role You will take full operational responsibility for day-to-day running across our sites, reporting directly to the owner. This is a hands-on leadership position perfect for someone who wants to run venues like their own business. Key Responsibilities: Lead, schedule, train, and motivate staff teams; handle recruitment and performance. Manage staff shifts and ensure smooth front-of-house and kitchen operations. Oversee social media engagement, Google reviews, and guest feedback. Maintain accurate records for bookkeeping, stock, VAT, and daily finances (support from accountant provided). Ensure full compliance with health & safety, fire regulations, food hygiene, and alcohol licensing obligations (critical). Act as (or support) the Designated Premises Supervisor. Drive performance during peak times, including the busy weekend buffet. Work with the owner on business improvements and problem-solving. Requirements: Proven experience as a General Manager, Operations Manager, or senior role in a busy restaurant/pub/hospitality setting (multi-site advantage). Valid UK Personal Alcohol Licence (essential) and experience as DPS. Strong knowledge of UK licensing laws, health & safety, and food regulations. Excellent leadership, communication, and customer service skills. Organised with good IT/admin skills (rotas, basic reporting). Right to work in the UK. Passion for African cuisine or hospitality a big plus! What We Offer: Competitive salary and bonus tied to performance. Opportunity to shape a growing local business. Supportive owner who wants to step back from daily ops. Meals on shift and a vibrant team environment. If you’re a proactive leader ready to take ownership and help us thrive, apply with your CV and a short note on why you’re a great fit.

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