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Ability to prioritise workload, balancing multiple demands while maintaining service quality. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. As a Service Manager, you will be part

Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment?Our client is an established and growing managed IT services provider with a strong reputation for quality and care. T

A leading IT services provider in the United Kingdom seeks a Service Delivery Manager to oversee a complex outsourced environment. The role involves managing multiple 3rd party suppliers across Infrastructure and Applications, with responsibilities for Incident, Problem, and Change management.

We are looking for someone with experience of working in a technology management role with strong communication skills and the ability to work professionally with integrity across multiple teams. We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core techn

We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. We are looking for someone with experience of working in a technology management role with strong communicat

We're seeking a IT Service Performance & Reliability Manager to take ownership of performance, capacity, and resilience across critical IT services. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. You will lead observability across services, ens

Team is seeking an IT Service Manager to ensure delivery of operational services to the FCA, focusing on AWS and DevOps. The successful candidate will be responsible for maintaining the quality and stability of supplier services and addressing operational issues. The position offers a pay rate of £

Reporting to the Global Head of Service Management, the responsibility of the IT Service Manager will be to ensure consistent, high-quality delivery of IT Service to the business by enforcing the Global Service Management principles across the Globe. Reporting to the Global Head of Service Managemen

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. In addition, you will analyse operational

We’re supporting an enterprise-scale organisation undergoing significant digital transformation, seeking an experienced IT Service Operations Manager to lead platform operations and service delivery. Own ITIL service operations including Incident, Change, Problem and Major Incident Management. Exp

Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in ac

Additional benefits include gym membership contributions and increased annual leave with service length, making it ideal for those passionate about contributing to the not-for-profit sector. Candidates should have experience within the ITIL framework and possess excellent customer service skills. Se

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions. The position includes various employee benefits and continuous training opportunities. IT Support team across UK locations, ensuring seamless member expe

We’re supporting an enterprise-scale organisation undergoing significant digital transformation, seeking an experienced IT Service Operations Manager to lead platform operations and service delivery. Own ITIL service operations including Incident, Change, Problem and Major Incident Management. Man

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

Responsibilities include managing ticketing workflows and improving IT services. This position offers a competitive £450 per day and requires a hands-on approach with excellent communication skills to engage stakeholders effectively. Sanderson Government & Defence is seeking an experienced IT Manag

This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Proven experience in a Service Delivery Manager or similar role within IT services. Our client is an established an

Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Share updates on IT Initiatives and support delivery of the IT strategy wit

An established managed IT services provider in the UK is seeking a Service Delivery Manager. The role involves leading a team, ensuring high-quality service delivery, and improving service management practices. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). Continually investing in global technology and services across the spectrum of distribution channels including:

Excellent communication skills, both verbally and in writing with the ability to influence. Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Ability to produce documentation including proposals, business cases, project initiation docume

We are seeking an experienced IT Service Manager to support a long‑term critical public sector programme within a secure environment. Lead and manage IT service delivery in line with agreed SLAs and KPIs. Manage incident, problem, change, and service transition activities.

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

We want someone who is actively looking to identify learning and development needs, and who can help us grow as a community too - contributing to the increased maturity, security and sustainability of Workplace Computing services. As an experienced IT Service Manager within our End User Devices team

The successful candidate will oversee the delivery of IT Services, manage relationships with suppliers, and ensure services conform with agreements. Benefits include competitive salary, healthcare, ample annual leave, and opportunities for professional development. This role requires strong experien

It’s perfect for anyone with a passion for technology who is excited by the prospect of working closely with clients to positively impact their IT Service Delivery. Leading and managing the Service Desk end-to-end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, work

Key responsibilities include managing suppliers to ensure value and quality in service delivery, problem solving under pressure, and overseeing day-to-day IT operational services. The role supports the FCA and ensures that IT supply chains meet all contractual commitments. Ampstek is seeking an IT S

HMLR is accredited to the Disability Confident Scheme, which denotes organisations with a positive attitude towards disabled people. As part of the IT Services Management team, you will promote a service improvement culture and maintain strong relationships with senior stakeholders. Demonstrable exp

A leading technology service provider is seeking a Service Delivery Manager to lead IT service delivery for clients in the financial and asset management sector. Ideal candidates will have experience in service delivery management and a robust knowledge of Microsoft 365 and Azure services, contribut

HM Land Registry is seeking a Senior IT Service Manager to lead an experienced team focused on service management excellence. This role involves developing team talent, overseeing governance and service improvement initiatives, and maintaining strong relationships with stakeholders. Ideal candidates

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

Proven experience in a Service Delivery Manager or similar role within IT services. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. If this Service Delivery Manage

Applicants should expect to work flexible hours to address service-critical issues and ensure compliance with IT policies and standards. Schroders is seeking an experienced IT Service Manager in Greater London. This role involves overseeing IT service delivery, implementing ITSM strategies, and mana

We are looking for an IT Service Delivery Manager to play a key role in shaping and delivering high-quality IT services across WSET. Awareness of emerging technologies, including automation and AI-driven service improvements, and the ability to identify practical applications within IT operations. V

CGI is seeking an IT Service Manager in Central London to oversee IT service management across the Space, Defence, and Intelligence sector. The role involves defining and optimising service processes, ensuring high-quality outcomes, and managing service governance. Candidates should have proven expe

Performance & SLA Monitoring: Actively monitor third-party performance against agreed Service Level Agreements (SLAs), holding vendors accountable to ensure service continuity and quality. Your team will manage and develop our IT service management system, ensuring it is the single source of truth f

We're seeking a Service Performance & Resilience Manager to take ownership of performance, capacity, and resilience across critical IT services. Ensure resilience and availability are built into services from the outset, while supporting continuity planning and risk management. Experience with monit

Leading and managing the Service Desk end‑to‑end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge‑base & documentation maintenance, coordinating Major Inc

As an IT Service Manager, you will establish and optimise service management processes within secure cloud environments, ensuring consistent, high‑quality service outcomes. In this role, you will define, implement and manage IT service management processes within secure cloud environments, ensurin

In this hybrid role, you will manage key stakeholders, maintain service performance, and work closely with technical teams to ensure service stability and quality. This role offers an engaging opportunity to influence and enhance IT service delivery. Dixons Carphone is seeking a Service Manager for

You're an organised, knowledgeable, and driven IT Project Manager with a passion for delivering high-quality outcomes. At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position. In this role, you will be responsible for managing th

To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu

Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. Now that you have learned a

Salary of up to £28000+ reputable retail business in Wakefield+ full training provided+ excellent progression and development+ fantastic on site facilities and environment+ lovely team and culture+ no shift patterns+ exceptional benefits package+ huge discounts of whole product range+ immediate int

Act as the final quality check before products leave site. Temporary - ongoing (initial 3 months with potential extension or permanent role depending on business needs). Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.