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Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 156,000 households across the UK. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts. Important Dates for Applicants We're excited to welcome new talent to our team! Successful candidates will begin their journey with us on Monday 8th June Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door. More about your role You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects. What hours will you be working? Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after. For more information, please download our job profile available on our website. More about you We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG. It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. Ideally, we're looking for… • First class customer service skills, where providing a great service just comes naturally to you!, • Excellent communication skills both written and verbal, • Able to carry out instructions quickly and accurately and the confidence to ask if unsure We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • 27 days holiday plus Bank Holidays, • Free onsite parking, • Potential to earn Bonus, • Fantastic reward and recognition scheme that recognises exceptional customer service, • Career Development and extensive opportunities to progress, • Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support, • Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Residential Management Group's Summer Internship programme aims to support local schools and colleges and universities in preparing young people for work, by providing a summer placement with aim of contributing to early talent and apprenticeship programmes and assist the business with defined projects over the summer months. If you are a student or recent graduate looking for experience working in a large business, this role is for you! Role Purpose: This is an 8 -12 week placement . The Summer Intern will support various teams across the company with business support tasks and projects and work with teams to help achieve goals within defined projects. Key Responsibilities: • Perform data entry and management tasks., • Support teams with projects and administrative tasks., • Help prepare reports and presentations., • Participate in team meetings and contribute ideas., • Provide general office support, including filing and organizing documents., • Collaborate with various departments to understand business processes., • Complete assigned tasks within deadlines. Essential: • Basic IT skills, including MS Office Suite., • Good communication skills, both written and verbal., • Ability to complete tasks independently., • Willingness to learn and take on new challenges., • Previous work experience., • Good organizational skills., • Strong attention to detail., • Ability to manage own time effectively. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

At Residential Management Group (RMG), compliance sits at the heart of everything we do – protecting our customers, our clients and our colleagues. We're looking for a Senior Compliance Officer to play a key role in supporting the delivery of statutory and regulatory compliance across our managed portfolio. This is a varied and high-impact role, working closely with internal stakeholders and external compliance providers to ensure high standards are consistently met across core compliance, asset testing and asset hazards. You'll take ownership of supplier performance against agreed SLAs, respond to a wide range of compliance-related enquiries, and support the Compliance Manager with reporting, audits and risk reduction activity. This role also provides the opportunity to deputise for the Compliance Manager where required. Where will I be working? Based full time at our offices in Northwich (CW9 7LN). After probation will be 4 days office based and 1 day working from home - 37.5 hours per week Monday to Friday What you'll be doing • Managing relationships with compliance service providers, including monitoring performance against agreed SLAs. Undertaking regular performance review meetings with external providers and resolving issues professionally, • Ensuring statutory Health & Safety requirements are met across relevant modules, including Fire Risk Assessments, Water Risk Assessments, EICRs, LOLERs and Fire Safety Regulations (England) 2022, • Supporting and guiding Compliance Officers to ensure compliance instructions are raised and completed within required timescales, • Assessing and responding to compliance-related enquiries from colleagues, customers and third parties, • Monitoring and managing hazards arising from asset testing reports, escalating and reporting risks as required, • Supporting the preparation of monthly board reports, providing data insights and commentary, • Carrying out audits and data ‘dip checks' to identify irregularities and support resolution Essential: • Experience within compliance or health & safety administration role, • Excellent attention to detail with the ability to manage multiple priorities to tight deadlines, • Strong written and verbal communication skills, with confidence in dealing with external suppliers, • Able to work independently and collaboratively as part of a team, • Experience in property management or residential block management You'll be part of a supportive and knowledgeable compliance team, where your expertise is valued and your contribution has a real impact on safety, quality and customer experience. We offer agile working, exposure to a broad compliance portfolio, and the opportunity to further develop your career within a well-established and growing organisation. What does RMG have to offer you? • A 37.5 hour working week and a competitive salary, • 27 days holiday plus all Bank Holidays, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

We're looking for a Project Delivery Officer to support the development and delivery of a wide range of projects across RMG. This role is key to helping initiatives move smoothly from initial concept through delivery and into business as usual (BAU). You'll play a hands‑on role in coordinating activity, organising tasks, gathering information and ensuring the right documentation is in place to keep projects on track. Projects will vary in type and scale, from operational improvements through to new service developments, so this is a great opportunity for someone who enjoys variety and practical delivery. A core part of the role is making sure that once projects are delivered, ownership, processes and responsibilities are clearly handed over to the relevant teams. Where will you be working? Based out of our offices in Northwich (CW9 7LN) – we can offer flexible working arrangements on a case by case basis. What you'll be doing • Progressing day‑to‑day delivery tasks, ensuring actions are completed on time and to a high standard, • Developing and maintaining project scopes, timelines and task plans, • Gathering information, carrying out research and completing analysis to support delivery, • Maintaining project documentation including risks, actions, assumptions and timelines, • Working closely with internal teams and external partners to resolve queries and progress activity, • Preparing materials for internal reviews, decision forums and handover processes Essential • Proven experience delivering practical operational or site‑based work, • Strong organisational and communication skills, with the ability to manage competing priorities, • Confidence working with a range of internal colleagues, external partners and contractors, • Ability to interpret information, identify risks early and take proactive action, • Competent using digital tools such as Excel, PowerPoint and Microsoft Teams, • Legal or contractual awareness when coordinating work with partners or contractors, • Awareness of project management tools or approaches, • 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year., • Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services)., • Sponsorship for study and professional qualifications (up to 5 study days)., • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)., • Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

About Us: Join one of the UK's largest and most respected property management companies, managing over 145,000 homes across the country. We are part of Places for People and have eight office locations in the UK, with around 700 employees. Our Northwich office is home to approximately 170 staff members. The Programme: Our 18-month Residential Property Management Apprenticeship Programme is designed to prepare you for a successful career in the property management industry. You will study towards a Level 3 Apprenticeship in Housing & Property Management, gaining valuable work experience through our job rotation scheme which will provide you with knowledge across different business areas within RMG. This programme offers a unique opportunity to earn while you learn, with the potential to progress to a master's degree in Property & Investment. Key Responsibilities: • Attend all training sessions, workshops, and reviews with the training provider., • Deliver exceptional customer service throughout each rotation., • Continuously seek ways to improve current processes and share ideas., • Collaborate with colleagues, keeping the customer at the centre of all activities., • Actively participate in team activities, contributing ideas and supporting colleagues., • Maintain confidentiality and adhere to company policies. Essential: • IT skills, including MS Office Suite, • Good communication skills, both written and verbal, • Flexible approach and ability to use initiative, • Willingness to learn and take on new challenges, • Previous work experience, • Good organizational skills, • Strong attention to detail, • Earn a salary while gaining a qualification, • Exposure to different business functions and career paths through our job rotation scheme, • Mentoring and support from experienced professionals, • Opportunities for further qualifications and career development, • the opportunity to deliver positive social impact through our two paid volunteering days for every colleague What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

We're looking for a dynamic and experienced Finance Support Manager to lead a regional team of client finance professionals. This role is key to delivering a professional, compliant service to our clients and customers, supporting business retention and operational excellence. Where will I be working? This is a full-time office based role working at our offices in Northwich (CW9 7LN) What you'll be doing: • Leading and managing client account functions across a high-volume, multi-function environment., • Making decisions both independently and collaboratively to drive performance., • Ensuring compliance with legislative requirements and industry best practices., • Delivering excellent customer service and meeting internal and external service levels., • Achieving financial targets and reporting on current and future planning., • A strong people manager within Finance, with proven experience managing between 5 and 10 direct reports., • Excellent communication skills and a commitment to high-quality customer service., • High attention to detail with strong time management and organisational skills., • Experience in high-volume finance processes and team leadership., • Intermediate proficiency in Microsoft Excel, Word, and Outlook. You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: • 27 days holiday plus all Bank Holidays, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary), • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

We're looking for a Senior Business Performance & Insight Analyst to play a key role in driving improved business performance and customer outcomes across the commercial property management companies In this role, you'll lead the analysis of operational, financial and customer data to generate clear, actionable insight that supports strategic decision‑making, transformation activity and continuous improvement. Acting as a trusted analytical partner to senior leaders, you'll help explain what's happening across the organisation, why it's happening and what actions are needed to deliver measurable improvement. You'll also be responsible for ensuring performance information is accurate, meaningful and accessible, enabling leaders to track benefits, manage risk and balance service quality, customer experience and commercial outcomes. Where will I be working? Working 37.5 hours this is a hybrid role based out of our offices in Northwich (CW9 7LN) offering flexibility to work from home to be assessed on a case by case basis What you'll be doing • Leading analysis of complex operational, financial and customer datasets to identify trends, risks and opportunities, • Providing insight into performance drivers, root causes and impacts on both the business and customers, • Designing, owning and continuously improving performance dashboards and management information packs, • Defining, monitoring and interpreting KPIs, SLAs and customer measures, highlighting variances and required actions, • Leading benefits definition, tracking and assurance reporting for transformation and improvement initiatives, • Developing evidence‑based recommendations to improve efficiency, service quality, customer experience and cost control, • Acting as a trusted analytical advisor to senior stakeholders, presenting insight clearly to non‑technical audiences What we're looking for Essential • Significant experience in business performance analysis, insight or reporting roles, • Strong ability to analyse complex datasets and turn findings into clear, actionable recommendations, • Proven experience producing senior‑level dashboards, reports and management information, • Excellent stakeholder management, communication and influencing skills, • Experience supporting or leading benefits realisation for transformation or change programmes, • Experience working with customer experience data, feedback, complaints or journey metrics, • Experience working within regulated, operational or service‑led environments Safeguarding & compliance This role requires a DBS check. All colleagues at Places for People have a responsibility to promote the welfare and safety of children, young people and adults and to act in line with safeguarding policies at all times. What we can offer you: • 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year., • Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services)., • Sponsorship for study and professional qualifications (up to 5 study days)., • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary). If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for a Finance Assistant within our scotland team, based at our Northwich office, to ensure that the property management function has the support and knowledge to deliver the highest quality service to their clients. Delivering information on all aspects of Property finances to both internal and external customers Where will I be working Full time at our offices in Northwich (CW9 7LN) - 37.5 hours per week (Monday to Friday) What are some of the responsibilities you will have? • Issue periodic letters and invoices to customers and handle queries from that arise from this, • Reconciliation of supplier and customer accounts, • Process and follow up on the set-up of completions on new build developments, • Undertake customer debt recovery and processing of Customer receipts Essential • Interest in developing in to an entry level accounts or finance based role, • Microsoft office competent - Excel to intermediate level minimum, • Good communication skills via telephone, email and video conferencing - with both internal and external customers, • Ability to follow procedures and work to deadlines, • Studying towards AAT or willingness to undertake, • A 37.5 hour working week and a competitive salary, • 27 days holiday plus all Bank Holidays, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary), • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

ResidentialManagement Group's Summer Internship programme aims to support localschools and collegesand universitiesin preparing young people for work, by providing a summer placement with aim of?contributing to early talent and apprenticeship programmes andassistthe business with defined projects over the summer months. If you are a student or recent graduate looking for experience working in a large business, this role is for you!? Role Purpose:? This is an 8-12 weekplacement .The Summer Intern will?support various teams across the company with business support tasksand projectsand work with teams to help achieve goals within defined projects.? Key Responsibilities: Perform data entry and management tasks.? Support teams with projects and administrative tasks.? Help prepare reports and presentations.? Participate in team meetings and contribute ideas.? Provide general office support, including filing and organizing documents.? Collaborate with various departments to understand business processes.? Complete assigned tasks within deadlines.? Maintain confidentiality and follow company policies.? Skills and Qualifications: Essential: Basic IT skills, including MS Office Suite.? Good communicationskills, both written and verbal.? Ability to complete tasks independently.? Willingness to learn and take on new challenges.? Positive attitude and enthusiasm.? Preferred: Previouswork experience.? Good organizational skills.? Strong attention to detail.? Ability to manage own time effectively. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

We're looking for a dynamic and experienced Finance Support Manager to lead a regional team of client finance professionals. This role is key to delivering a professional, compliant service to our clients and customers, supporting business retention and operational excellence. Where will I be working? This is a full-time office based role working at our offices in Northwich (CW9 7LN) What you'll be doing: Leading and managing client account functions across a high-volume, multi-function environment. Making decisions both independently and collaboratively to drive performance. Ensuring compliance with legislative requirements and industry best practices. Delivering excellent customer service and meeting internal and external service levels. Achieving financial targets and reporting on current and future planning. Developing and retaining a highly skilled finance team. What we're looking for: A strong people manager within Finance, with proven experience managing between 5 and 10 direct reports. Excellent communication skills and a commitment to high-quality customer service. High attention to detail with strong time management and organisational skills. Experience in high-volume finance processes and team leadership. Intermediate proficiency in Microsoft Excel, Word, and Outlook. Knowledge of the property management industry and experience in process development and business change (preferred). What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 156,000 households across the UK. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts. Important Dates for Applicants We're excited to welcome new talent toour team!Successful candidates will begin their journey with us on Monday 8th June Once you finish training, thesupport and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door. More about your role You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects. What hours will you be working? Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after. For more information, please download our job profile available on our website. More about you We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG. It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. Ideally, we're looking for First class customer service skills, where providing a great service just comes naturally to you! Excellent communication skills both written and verbal Able to carry out instructions quickly and accurately and the confidence to ask if unsure Good organisational skills with the ability to work to deadlines Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for.? We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:? 27 days holiday plus Bank Holidays Free onsite parking Potential to earn Bonus Fantastic reward and recognition scheme that recognises exceptional customer service Career Development and extensive opportunities to progress Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives A comprehensive induction / training period so you know you will be confident when speaking with customers What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for a Finance Assistant within our scotland team, based at our Northwich office, to ensure that the property management function has the support and knowledge to deliver the highest quality service to their clients. Delivering information on all aspects of Property finances to both internal and external customers Where will I be working Full time at our offices in Northwich (CW9 7LN) - 37.5 hours per week (Monday to Friday) What are some of the responsibilities you will have? Issue periodic letters and invoices to customers and handle queries from that arise from this Reconciliation of supplier and customer accounts Process and follow up on the set-up of completions on new build developments Undertake customer debt recovery and processing of Customer receipts Process supplier invoices and payments and liaise with contractors to resolve disputes What skills, experience and qualifications are we looking for in our Finance Assistant? Essential Interest in developing in to an entry level accounts or finance based role Microsoft office competent - Excel to intermediate level minimum Good communication skills via telephone, email and video conferencing - with both internal and external customers Ability to follow procedures and work to deadlines Minimum Grade C in GCSE maths Preferred Studying towards AAT or willingness to undertake Experience dealing with customer disputes and working towards a resolution What does RMG have to offer you? A 37.5 hour working week and a competitive salary 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

About Us: Join one of the UK's largest and most respected property management companies, managing over145,000homes across the country. We are part of Places for People and have eight office locations in the UK, with around 700 employees. Our Northwich office is home to approximately 170 staff members.? The Programme: ?Our 18-month Residential Property Management Apprenticeship Programme is designed to prepare you for a successful career in the property management industry. You will study towards a Level 3 Apprenticeship in Housing & Property Management, gaining valuable work experience through our job rotation scheme which will provide you with knowledge across different business areas within RMG. This programme offers a unique opportunity to earn while you learn, with the potential to progress to a master's degree in Property & Investment.? Key Responsibilities: Attend all training sessions, workshops, and reviews with the training provider.? Deliver exceptional customer service throughout each rotation.? Continuously seek ways to improve current processes and share ideas.? Collaborate with colleagues, keeping the customer at the centre of all activities.? Activelyparticipatein team activities, contributing ideas and supporting colleagues.? Maintain confidentiality and adhere to company policies.? Assistwith careers events to share your experiences as an apprentice.? Skills and Qualifications: Essential: IT skills, including MS Office Suite? Good communicationskills, both written and verbal? Flexible approach and ability to use initiative? Willingness to learn and take on new challenges? Positive attitude and enthusiasm? Preferred: Previouswork experience? Good organizational skills? Strong attention to detail? Ability to manage own time effectively? What'sin It for You: Earn a salary while gaining a qualification? Exposure to different business functions and career paths through our job rotation scheme? Mentoring and support from experienced professionals? Opportunities for further qualifications and career development? the opportunity to deliver positive social impact through our two paid volunteering days for every colleague What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

At Residential Management Group (RMG), compliance sits at the heart of everything we do protecting our customers, our clients and our colleagues. We're looking for a Senior Compliance Officer to play a key role in supporting the delivery of statutory and regulatory compliance across our managed portfolio. This is a varied and high-impact role, working closely with internal stakeholders and external compliance providers to ensure high standards are consistently met across core compliance, asset testing and asset hazards. You'll take ownership of supplier performance against agreed SLAs, respond to a wide range of compliance-related enquiries, and support the Compliance Manager with reporting, audits and risk reduction activity. This role also provides the opportunity to deputise for the Compliance Manager where required. Where will I be working? Based full time at our offices in Northwich (CW9 7LN). After probation will be 4 days office based and 1 day working from home - 37.5 hours per week Monday to Friday What you'll be doing Managing relationships with compliance service providers, including monitoring performance against agreed SLAs. Undertaking regular performance review meetings with external providers and resolving issues professionally Ensuring statutory Health & Safety requirements are met across relevant modules, including Fire Risk Assessments, Water Risk Assessments, EICRs, LOLERs and Fire Safety Regulations (England) 2022 Supporting and guiding Compliance Officers to ensure compliance instructions are raised and completed within required timescales Assessing and responding to compliance-related enquiries from colleagues, customers and third parties Monitoring and managing hazards arising from asset testing reports, escalating and reporting risks as required Supporting the preparation of monthly board reports, providing data insights and commentary Carrying out audits and data dip checks' to identify irregularities and support resolution Deputising for the Compliance Manager when required, including delegating tasks and supporting team development What we're looking for Essential: Experience within compliance or health & safety administration role Excellent attention to detail with the ability to manage multiple priorities to tight deadlines Strong written and verbal communication skills, with confidence in dealing with external suppliers Able to work independently and collaboratively as part of a team Intermediate Excel skills (V-lookups, X-lookup, pivot tables) Desirable: Experience in property management or residential block management Experience coaching, mentoring or supporting colleague development Why join RMG? You'll be part of a supportive and knowledgeable compliance team, where your expertise is valued and your contribution has a real impact on safety, quality and customer experience. We offer agile working, exposure to a broad compliance portfolio, and the opportunity to further develop your career within a well-established and growing organisation. What does RMG have to offer you? A 37.5 hour working week and a competitive salary 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

We're looking for a Project Delivery Officer to support the development and delivery of a wide range of projects across RMG. This role is key to helping initiatives move smoothly from initial concept through delivery and into business as usual (BAU). You'll play a hands-on role in coordinating activity, organising tasks, gathering information and ensuring the right documentation is in place to keep projects on track. Projects will vary in type and scale, from operational improvements through to new service developments, so this is a great opportunity for someone who enjoys variety and practical delivery. A core part of the role is making sure that once projects are delivered, ownership, processes and responsibilities are clearly handed over to the relevant teams. Where will you be working? Based out of our offices in Northwich (CW9 7LN) we can offer flexible working arrangements on a case by case basis. What you'll be doing Progressing day-to-day delivery tasks, ensuring actions are completed on time and to a high standard Developing and maintaining project scopes, timelines and task plans Gathering information, carrying out research and completing analysis to support delivery Maintaining project documentation including risks, actions, assumptions and timelines Working closely with internal teams and external partners to resolve queries and progress activity Preparing materials for internal reviews, decision forums and handover processes Ensuring completed projects are transitioned smoothly into BAU with clear ownership and documentation What you'll bring Essential Proven experience delivering practical operational or site-based work Strong organisational and communication skills, with the ability to manage competing priorities Confidence working with a range of internal colleagues, external partners and contractors Ability to interpret information, identify risks early and take proactive action Competent using digital tools such as Excel, PowerPoint and Microsoft Teams Adaptable, quick to learn and comfortable working across changing priorities Desirable Legal or contractual awareness when coordinating work with partners or contractors Awareness of project management tools or approaches Experience within property, housing, operational or service-led environments What we can offer you: 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year. Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services). Sponsorship for study and professional qualifications (up to 5 study days). Pension scheme (matched up to 7%) and Life assurance (4 x annual salary). Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

We're looking for a Senior Business Performance & Insight Analyst to play a key role in driving improved business performance and customer outcomes across the commercial property management companies In this role, you'll lead the analysis of operational, financial and customer data to generate clear, actionable insight that supports strategic decision-making, transformation activity and continuous improvement. Acting as a trusted analytical partner to senior leaders, you'll help explain what's happening across the organisation, why it's happening and what actions are needed to deliver measurable improvement. You'll also be responsible for ensuring performance information is accurate, meaningful and accessible, enabling leaders to track benefits, manage risk and balance service quality, customer experience and commercial outcomes. Where will I be working? Working 37.5 hours this is a hybrid role based out of our offices in Northwich (CW9 7LN) offering flexibility to work from home to be assessed on a case by case basis What you'll be doing Leading analysis of complex operational, financial and customer datasets to identify trends, risks and opportunities Providing insight into performance drivers, root causes and impacts on both the business and customers Designing, owning and continuously improving performance dashboards and management information packs Defining, monitoring and interpreting KPIs, SLAs and customer measures, highlighting variances and required actions Leading benefits definition, tracking and assurance reporting for transformation and improvement initiatives Developing evidence-based recommendations to improve efficiency, service quality, customer experience and cost control Acting as a trusted analytical advisor to senior stakeholders, presenting insight clearly to non-technical audiences What we're looking for Essential Significant experience in business performance analysis, insight or reporting roles Strong ability to analyse complex datasets and turn findings into clear, actionable recommendations Proven experience producing senior-level dashboards, reports and management information Excellent stakeholder management, communication and influencing skills Strong commercial awareness with a clear customer focus Desirable Experience supporting or leading benefits realisation for transformation or change programmes Experience working with customer experience data, feedback, complaints or journey metrics Experience working within regulated, operational or service-led environments Safeguarding & compliance This role requires a DBS check . All colleagues at Places for People have a responsibility to promote the welfare and safety of children, young people and adults and to act in line with safeguarding policies at all times. What we can offer you: 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year. Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services). Sponsorship for study and professional qualifications (up to 5 study days). Pension scheme (matched up to 7%) and Life assurance (4 x annual salary). Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

Any lawyers interested in this position with the experience listed above should contact Sam Higgins at Simpson Judge on 07770109301 or via email at sam. Advising a diverse client base, including high-net-worth individuals, families, and elderly or vulnerable clients, with professionalism, empathy an

A regional legal practice in South Yorkshire is seeking a newly qualified Medical Negligence Solicitor to join their civil litigation team.The role requires expertise in clinical negligence cases, and candidates will manage high-value claims while providing practical legal advice.Successful applican

If you are an experienced conveyancer looking for a new role then contact Sam Higgins at Simpson Judge (07770 109301 / sam.

Employment Solicitor (NQ+) Wirral (Office-Based).A well-regarded, specialist employment law team is looking to recruit an Employment Solicitor (NQ+) to join their growing practice.This is an opportunity to work within a highly focused employment team, advising established organisations and HR depart

Role: Property Solicitor (HoD).I am recruiting for a top Legal 500 firm who are looking to hire a Senior Residential Property Solicitor to join their team in Central London.My client is a large media and entertainment firm in Central London who offer a range of services representing HNW and UHNW cli

We are seeking an experienced Dispute Resolution Solicitor to join a busy civil litigation team based in Sheffield.This is an excellent opportunity to join a growing litigation department handling a broad and varied caseload within a supportive and client-focused environment.The successful candidate

Please get in touch with Rory Brand at Simpson Judge for a highly confidential chat if this is of interest.

Senior Private Client Solicitor / Legal Executive - Sheffield.Sheffield | Hybrid/Office-Based.An exciting opportunity has arisen for a.Senior Private Client Solicitor or Legal Executive (10+ PQE).Private Client team in Sheffield.This role offers the chance to.You will handle a broad range of high-qu

PQE-6PQE Residential Property Solicitor.Join a well-regarded Central London firm with multiple Legal 500 departments, providing a premium service to their large client base that they have built over decades.They are a multi-service firm consisting of over 100 solicitors covering all areas of propert

Simpson Judge Ltd is seeking a qualified Employment Solicitor (NQ+) for their office-based team in Wirral.

A civil litigation firm based in South Yorkshire is seeking an experienced Dispute Resolution Solicitor to join their busy team.This role involves managing a varied caseload, advising clients on various contentious matters such as property and contract disputes, and actively participating in busines

West Midlands | Hybrid Working.Love NetSuite? Thrive on delivering full-cycle ERP implementations? This is one for you.We’re working with a fast-growing, forward-thinking consulting firm that’s investing heavily in its NetSuite practice and they’re looking for a hands-on Implementation Consult

Solicitor - Housing Litigation.We are seeking a robust housing litigator to join our team of solicitors and paralegals.This is an exciting opportunity for an ambitious solicitor with excellent communication and client care skills.You are expected to have a strong attention to detail and be able to w

Job Description: Commercial Property Solicitor (3-5PQE).Join a high-end law firm renowned for its commitment to excellence and client satisfaction.Our client is a multi-service boutique law firm in Holborn, offering services such as property, family, litigation, private client, and corporate law.The

Please contact Sam Higgins at Simpson Judge #removed# / ).

Payroll Administrator (Part-Time).We are seeking a detail-oriented Payroll Administrator to support our clients' operations, with a strong focus on timesheet management across multiple sites.This is a part‑time, onsite role based in Halifax, ideal for someone who enjoys working with data, maintain

Advising a diverse client base, including high‑net‑worth individuals, families, and elderly or vulnerable clients, with professionalism, empathy and sound judgement.

A fast-growing consulting firm in the UK is seeking an experienced Implementation Consultant specialized in NetSuite.In this role, you will lead end-to-end ERP implementations, manage client workshops, and design solutions tailored to client needs.You should have strong experience with NetSuite and

Simpson Judge Ltd is looking for a detail-oriented Paralegal to join their Corporate team in Leicester.

Simpson Judge in Chesterfield seeks a Corporate Commercial Solicitor with 2+ years PQE to join their close-knit team.

A well-regarded law firm in South Yorkshire is seeking an experienced Criminal Defence Paralegal to manage a varied caseload.The ideal candidate will have experience in criminal defence work, be confident in managing deadlines, and capable of attending police stations to represent clients.The firm o

A legal services firm based in Harrogate is seeking an experienced Legal Secretary to support a Family Solicitor.The role involves providing full secretarial support, managing diaries, and preparing legal documents in a busy office environment.Applicants must possess proven experience as a Legal Sec

A dynamic private client law firm in Sheffield is seeking an experienced Senior Private Client Solicitor or Legal Executive with over 10 years of experience.This role entails leading and developing a small team, managing various private client issues such as probate, wills, and trusts while providin

Simpson Judge is seeking a part-time Payroll Administrator based in Halifax.

Competitive (dependent on experience).We are a friendly, well-established small legal firm based in Sheffield, known for providing a high-quality, personal service to our clients.Due to continued growth, we are looking to recruit a motivated and organised Conveyancing Assistant to support our busy p

A regional law firm in Northampton is seeking a newly qualified Employment Solicitor to join their Employment Law team.The role involves advising employers and employees on various employment matters, as well as drafting legal documents and handling tribunal claims.The firm offers a competitive sala

A leading law firm is seeking a Corporate Associate Solicitor with 1-3 years of PQE to join their Southampton office.The successful candidate will work on a variety of corporate transactions including mergers and acquisitions, private equity deals, and public company work.This role offers a supporti

Simpson Judge is seeking a mid-level Residential Property Solicitor with 3PQE+ experience for their Central London office.

A notable law firm in South Yorkshire is seeking an experienced Children Law Solicitor to manage a diverse caseload of childcare matters within a busy family law team.Responsibilities include advising on child protection and care proceedings, conducting advocacy, and participating in professional me

Simpson Judge is looking for an Employment Solicitor (NQ+) to join their expanding Bristol office.

If you are a Corporate Solicitor who is looking for an opportunity to progress within a rapidly growing firm, apply directly or email your CV to Sam Higgins at Simpson Judge Legal.