Experience working in a Live Chat/Web Chat environment. The Company has 5 additional ships scheduled for delivery through 2027. You will receive and respond to inbound chats and emails in a timely manner, identifying the Guest or Trade Partners requirements and matching the appropriate services t...
Answer inbound calls, live chat, and self-service requests; document, prioritise, assign, track and respond to incidents and requests in a timely manner. * Ownership of Desktop equipment (Laptops and ...
Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. These are to be dealt with in a professional, courteous, and timely manner. Manage ...
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Answer customer queries and place orders in a professional and timely manner across emails, live chat, and phone calls with excellent accuracy. * Handle customer complaints, offering appropriate ...
Handle customer enquiries via phone and live chat * Process sales and purchase orders with efficiency * Manage delivery dates to meet customer expectations * Cultivate and maintain relationships with ...
We are hiring for a French & Italian speaking Customer Service Executive to join a leading and well established global technology brand to support business customers with calls, emails and live chat ...
Speaking to customers on live chat * Taking payments * Negotiating payment arrangements if a customer cannot pay in full * Completing basic affordability checks and income and expenditures forms
Monitor the live chat function * Responding to emails from clients regarding booking enquiries Desired Skills * Excellent communication skills, both written and verbal, with the ability to build ...
Using your fluent German on a day-to-day basis: prioritise and process customer orders and requests submitted by telephone, email, live chat or instant message * Investigate and resolve customer ...
In the event a customer should contact our customer care team via email, live chat, or social media, the team is ready and empowered to provide flawless service and resolve the issue
Helping customers with email, phone, and live chat queries * Responding to queries and comments via Facebook, Twitter, and Instagram * Answering general queries about the website and mobile app
Working as part of a small team, the role of Customer Service Advisor will see you answering enquiries from customers of global media companies by phone, email and live chat. * Handle inbound and ...
To respond to emails and live chat promptly and professionally. * To work closely with the Team Leader to ensure client expectations are met. * To display a professional manner to clients at all ...
Provide excellent customer service through various channels including phone, email, and live chat * Respond promptly to customer inquiries and resolve issues efficiently * Maintain accurate records ...
Monitoring and responding to live chat queries and concerns * Investigating, and problem solving * Liaising with our warehouse provider to resolve order queries * Placing replacement orders through ...
Providing help and support to all Customers / Suppliers and Team Members who contact us via telephone, email, live chat and helpdesk service tickets. You will serve as a first point of contact to all ...
Answer customer queries via phone, email and live chat in a timely manner * Committed to providing world-class service to your customers, achieving the highest scores in customer satisfaction ...
Respond to inbound customer queries via email, telephone and live chat in a professional, courteous, but friendly manner. * Review profile revisions against our internal policies and T&Cs, and take ...
Managing live chat, dealing with any inbound queries and passing these on to the relevant departments within agreed time-frames Skills, experience and competencies required: Previous customer service ...
Your duties will include answering customer queries by email or live chat fast and accurately; making sure players have a great experience; and general admin, amongst other things. Fluent Swedish and ...
Client communication, phone, live chat, mailbox * Admin support for the relationship manager * Compliance, onboarding and verification checks * Calculating rates and percentages * Data entry and ...
Previous experience dealing with inbound calls, email, and live chat queries. * Excellent customer service skills. * Strong communication skills both written and verbal. * A polite and professional ...