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We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: • Greet and assist customers with warmth, professionalism, and attention to detail, • Handle customer inquiries and take orders in person, online, and via phone, • Upsell and cross-sell products based on customer preferences, • Manage till operations and handle cash/card transactions accurately, • Coordinate with the kitchen team to ensure timely order preparation and delivery, • Assist in maintaining the cleanliness and visual presentation of the front area, • Package cakes with care and attention, • Help manage order tracking and customer follow-ups when needed, • Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: • Friendly, approachable, and confident in engaging with customers, • Excellent communication skills in English (additional languages are a plus), • Detail-oriented and reliable under pressure, • Positive attitude and strong team spirit, • Willingness to learn and grow within a creative, fast-paced environment, • Previous experience in retail, hospitality, or customer service is an advantage, • A natural sense of presentation and appreciation for cakes and aesthetics Note: We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: • Staff discounts on cakes and treats, • Supportive, friendly working environment, • In-house training and development, • Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
If you are looking for a new position in a fast paced and energetic environment and have a consistently positive ‘can-do’ attitude, then read on! As floor staff you will be providing exceptional service to all our guests, and support the Management team in everything they need. Our Benefits · A great working environment · Good work/life balance · 50% discount when dining, 25% discount on our online wine shop · 10% discount available to your friends and family when dining. · Performance related bonus · Knock off drinks and daily staff food · Coffee on tap · Coffee & Wine training provided · A chance to be a part of a growing and expanding company, with many opportunities for career advancement · Full & extensive management training provided · Regular paid Culture Days · Yearly staff party What do we need from you: · Passionate about food, beverage and service · Friendly and bubbly personality · Excellent communication skills · 1 year minimum experience working in the Industry Please get in touch to find out more about this exciting opportunity!
Premier Clean are a well established, family run business positioned for exciting growth opportunities. We are expanding our window cleaning team and looking for a new cleaning technician/ trainee business manager to join the team and share in our continued success. What skills will be required from me ? Excellent communication skills Understand the importance of good customer service. Be able to read, write and speak English. Physically fit and strong. Self motivated and able to work on your own initiative. Have a clean driving license with minimum of 2 years driving experience Live within a 15 mile radius of Potters Bar, Hertfordshire We use the pure water system so most windows can be cleaned safely from the ground using telescopic poles. You will use ladders very occasionally so must not be afraid of heights. No experience necessary, training provided. If you've got the skills we're looking for then you'll be well rewarded. Generous Pay Package Basic salary and performance bonuses £25K per year after trial period Pension contributions & holiday pay Flexible work schedule- once proficient you'll work less hours than a standard working week giving you more time for the things you love. Online management system to make everything more organised and efficient for you Excellent career opportunities We are a fun and relaxed company to work for with a great work ethic and a focus on family. Check out our careers page on our website to get a better understanding of our culture.www. premierclean.website Incredible Promotion & Growth Prospects Excellent financial prospects for the right people. We operate a Franchise Reward Program to incentivise & reward your hard work. If interested, this gives you the opportunity to share in our long term success and join our franchise network with no franchise fee. A typical franchise will make 40-50k year. Check out our website for more info. Premier Clean was lucky enough to work though the entire COVID lockdown with no disruption to the business. We actually increased revenues during this period. This position offers excellent job stability. Job Type: Full-time Pay: Up to £600.00 per week Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Company pension Employee mentoring programme Schedule: Day shift Flexitime Monday to Friday Licence/Certification: Driving Licence (required) Location: North London (preferred) Work Location: On the road Michael Meaney Director