Trabajos online customer support en Reino Unido

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our Team As Warner Bros. Discovery (WBD) portfolio continues to grow – around the world and across platforms – the Technology & Operations team is building media technology and IT systems that meet world class standards for which WBD is known. T&O builds, implements and maintains the business systems and technology that are critical for delivering WBD’s products, while articulating the long-term technology strategy that will enable WBD’s growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. Your New Role... With a focus on networking, international satellite & fibre methodology and compression & distribution technologies reporting to the Senior Director of Distribution Engineering, this position is critical in monitoring and supporting WBD’s Global television distribution infrastructure and supporting our Live Events output. You will be a part of our Tier 1 behind-the-scenes operations support team expected to have a versatile skill set both technically and personally with the ability to stay focused and continually develop as an experienced and skilled technician. Operations Engineer’s in this role will have experience in leading difficult situations, staying calm, reacting quickly under pressure and being able to execute on the key responsibilities noted below. Your Role Accountabilities… • Monitoring all of WB Discovery’s channels, • Manage the necessary switching of transmission systems during normal or emergency conditions to ensure that all services remain on the air., • Respond to all affiliate enquiries and maintain on-going communication with customers, keeping them up-to-date with the progress of their tickets, • Serve as a liaison between other support teams and the customer as required by working collaboratively across all leadership levels, • Outage vetting – initiating of critical outage situations, • Manage incident and planned work tickets: uphold professional ticket management from the get-go for the benefit of the rest of the global support teams by ensuring all ticket types are logged, work logs comprehensively updated and then carefully manage routing to ensure resolution, • Liaise with third party fibre, uplink and playout providers during fault investigations., • Provide input and issue written reports to various factions of the Technology & Operations groups about transmission system reliability., • Routinely check the health of Distribution equipment., • Proactively identify and address potential risks and vulnerabilities in our distribution infrastructure, recommending mitigation strategies, • Develop corporate oversight/participation in Distribution Technologies, • Assist with training and development of Distribution Staff Members as needed., • Create and update documentation and procedures, • Implement, or assist with implementation of, changes to distribution infrastructure, • Identify, adjust, and help establish new monitors and metrics needs Qualifications & Experience… • Experience in a broadcast, media, or telecommunications environment., • In-depth knowledge of television distribution systems, platforms, and standards., • Working knowledge of digital baseband signals, SDI, HD-SDI and ASI for video and PCM, Dolby D and E and its variants for audio signals as well as awareness of TCP/IP Network concepts including multicast traffic, • Knowledge of and experience with SMPTE 2110, • Working experience with Television Distribution Systems – fibre and satellite based encoding, as well as Telemetry Monitoring and Control Systems, • Is able to operate associated test and analysis equipment including but not limited to video waveform monitor, vector scope and transport stream analyzer, • Specific experience and expertise in troubleshooting and correcting signal quality issues, signal routing, systems integration and maintenance, • Candidate should have working knowledge of MPEG-2/4 encoding technology, encryption/ authorization technology and TVRO receive systems., • Able to work without supervision, combining initiative with discretion, • Computer literacy, excellent oral and written communication abilities and close attention to details are required., • Overnight, weekend, holidays, and rotating shifts are required as this is a 365/24/7 mission critical position to support the distribution reliability of WBD services., • This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by their direct manager, • Able to communicate technical matters to technical and non-technical audiences, • Understand and be able to work with monitoring systems and related technologies, • Must be able to independently research, troubleshoot, and resolve trouble tickets within established Service Level Agreements, • Ability to provide Total Call Ownership to include handling irate customers, escalating issues as appropriate and providing the necessary follow up before incidents are closed #Tech Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Customer Service Team Leader | Online Healthcare Provider £35,000 p.a Croydon, London Full time Permanent Are you an experienced customer service professional with exposure to supervising teams? Do you have a track record of driving performance across a customer service function? Compass Associates are proud to be working with a highly reputable fast-growing online healthcare provider delivering safe, regulated healthcare solutions to patients across Europe and beyond. As they continue to scale into new markets, the customer service function is expanding to support increased demand and as a result, they are now looking for a Customer Service Team Leader to join the team. The successful applicant will help lead, coach and support the international customer service team whilst ensuring the business continue to meet the highest standards of healthcare regulation and patient care as they continue to grow and expand across the globe. Responsibilities: • Monitor daily agent productivity and performance against KPIs (calls, chats, emails, abandonment rates, response times), • Conduct quality assessments and ensure adherence to Care Quality Commission (CQC) and healthcare regulations, • Handle escalated and complex customer queries, including medication side effects, pharmacy stock issues, payment problems, and order rejections, • Support training, onboarding, coaching, and development of customer service agents, • Produce productivity and quality reports for senior stakeholders, • Manage complaints and identify trends to improve overall service delivery, • Act as a key link between frontline agents and senior leadership Requirements: • Customer service experience ideally within a healthcare or regulated environment, • Experience leading or supervising a customer service team (contact centre or office-based), • Confidence managing escalations and complex customer complaints, • Ability to thrive in a fast-paced, high-volume environment, • Experience managing remote or internationally distributed teams will be advantageous, • Exposure to NHS, private healthcare providers, or other regulated medical services is highly desirable If you would like to be considered for this exciting opportunity, please contact Simon Codling directly on 0161 241 7686. Alternatively email an updated CV to Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers

Senior MRI Radiographer Our Values Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient. Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients. By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient. Our Vision and Mission Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK. Our mission is threefold. Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect. Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content. And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for. About the role Oryon Imaging has established an exceptional reputation within the diagnostic imaging sector throughout the years. We are proud to be the first-choice imaging centre for thousands of reputable practitioners in the field. We strive for efficiency and innovation. We are looking for a qualified and experienced Senior MRI radiographer to join our dedicated and enthusiastic team. Reporting to the Clinical manager, you will provide customer-focused, high quality diagnostic radiography service. This role is an opportunity to join the company led by innovation and determination to show the way to better health; through the services of Oryon Imaging, Oryon Develop and Oryon Connect. Responsibilities • Undertake all imaging procedures in line with existing modality specific guidelines and protocols; in accordance with best practice (IRR 99, IRMER 2017), CQC standards, SOR and RCR guidelines, • Conduct MRI safety checks with patients prior to their examination, obtain consent and ensure suitability for the examination., • Ensure safe use and maintenance of specialist imaging equipment, adhering to local MRI safety policies and procedures and local rules, reporting any problems to the Clinical Manager and/or engineering support., • Dispense contrast media/drugs as an assigned practitioner under the direction of the consultant radiologists or clinicians and maintain accurate records in accordance with the medicine management policy and PGDs., • Provide expertise to ensure the appropriate triage, booking and examination of patients., • Accurate data entry on to Radiology Information (RIS) and Picture Archive (PACS) systems., • Ensure all patients are treated as individuals especially in regards to Care, Dignity and Respect., • Ensure due regard is given to the customs, values and spiritual beliefs of patients and that patients’ views are sought and taken into account., • Maintain the confidentiality of patients and follow the requirements of the Data Protection legislation., • Participate in providing responses to enquiries and requests from a range of stakeholders and referrers., • Liaise with consultant radiologists regarding protocols and patient referrals., • Run Quality Assurance checks on equipment, and action as appropriate., • Participate in clinical audits including health and safety, infection control, and radiation protection., • Maintain and use clinical stock and supplies in an efficient and cost-effective manner, ensuring stock is in date and a proper stock control is maintained., • Comply with infection prevention and control policies., • Understand and adhere to the Company Health and Safety Policy., • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors., • Comply with CQC and Compliance requirements., • Report all incidents and complaints in line with Company Policy., • Participate and comply with the Oryon Imaging review and appraisal system., • To participate in the induction and training of new staff., • To attend compulsory internal and external staff training courses and/or complete online courses., • To maintain up to date and accurate personal CPD records., • Work effectively within the team, advising and mentoring more junior members of staff. About you The ideal candidate will be a qualified experienced MRI radiographer passionate about high quality patient care. You will have excellent interpersonal and communication skills, and the ability to empathise with patients, especially when they might be distressed or anxious. A high level of IT competency and literacy skills are also essential. You’ll pay attention to detail and take pride in your adaptability, competence and professionalism. You’ll be able to exhibit confidentiality, discretion and trustworthiness. Essential qualifications: • Degree in Radiography or equivalent, • HCPC Registration, • Proven experience in healthcare and patient-focused services, • Minimum of 2 years’ experience in MRI covering a wide range of examinations and applications, • Good knowledge of MRI physics to ensure ability to manipulate sequence parameters and modify technique in difficult circumstances where required, • Ability to assess and implement specialist imaging procedures, adapting technique and prioritizing imaging if required, • Proven awareness of Health and Safety regulations, Infection Control and Clinical Governance, • Commitment to CPD, • Cannulation Certificate desirable, • PGDip in MRI or masters in MRI/Radiography desirable Essential skills: • Excellent listening skills, patience and ability to empathize, • Recognition of patient distress or worry and ability to reassure and calm, • Ability to relate to people of all ages and backgrounds, • Professional and cooperative attitude towards, customers and colleagues of all levels, • Experience and competency working with a variety of imaging equipment, • Attention to detail and accuracy, • Ability to prioritise workload, manage time effectively and use initiative, • Commercial awareness, • Excellent literacy skills, • A high level of IT competency Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Access to a variety of CPD courses available live and on-demand offered by Oryon Develop, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the clinic, • Team Events: from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad! Please note that any offer of employment will be subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Additionally, you are required to have proof of the following vaccinations and/or safe immunity levels: Hep B, MMR, DPT, BCG (Tuberculosis) and Varicella (Shingles/Chickenpox) (If you do require Oryon Imaging to arrange pre-employment checks for the above upon offer of employment, please do notify us as soon as possible)

About REAL Consulting • We operate almost exclusively with retail, consumer goods, fashion, luxury, travel, and leisure players, and relevant private equity and investment funds on value creation plans, commercial due diligence, and transformation programmes., • Our work is customer-centric, execution and value-delivery focused – we embed with client teams, transfer capability, and make change happen from P&L to Org to Tech landscape. We don’t hand over a slide deck and walk away. The Opportunity • We are building a community of independent commercial transformation consultants to join live projects across the UK., • You will lead end-to-end commercial transformation initiatives – from defining the growth levers, to enabling the client team to deliver them – across digital, marketing, brand, price & promotion, media, CRM, e-commerce, and beyond., • You will work closely with senior stakeholders, as well as train and upskill client teams, and ensure that commercial strategy is not just written, but lived in the business. What You’ll Work On REAL’s projects span the full spectrum of commercial levers, including: • Digital & eCommerce: online trade, customer journeys, digital channel optimisation, performance media, • Brand & Marketing: brand positioning, customer segmentation, campaign planning, marketing investment effectiveness, • Pricing & Promotion: price architecture, promotional strategy, revenue management, design-to-value and gross margin management, • Media & CRM: paid media strategy, measurement frameworks, personalised CRM programs, Marketing Mix Modelling, • Go-to-Market, Trade & Omnichannel: retail operations, customer experience, merchandising, • Data & Insights: marketing mix modelling, customer analytics, decision-support dashboards, Customer Data Platform build, • Organisational Enablers: team design, capability building, HR and tech implications of large-scale commercial change Who We’re Looking For This is not for career consultants who have never delivered in industry. You must have: • 7–20 years of experience with a mix of top-tier or second-tier consulting (BCG, Bain, McKinsey, OC&C, Simon-Kucher, etc.) and ideally senior client-side commercial roles, • Proven hands-on leadership of commercial transformation programmes – from strategy through to measurable delivery, • Direct-to-consumer experience (retail/consumer preferred, but travel, leisure, and other D2C industries welcome), • Strong capability in at least one core commercial discipline (digital, brand, pricing, media, CRM, data) with ideally ability to work cross-functionally, • Ability to embed with client teams, build trust quickly, and upskill them while delivering results, • UK-based (or EU with UK work rights) with willingness to work hybrid and travel to client sites Why Join REAL’s Network • Access to live, high-profile projects with notorious clients, • Work alongside former top-tier consultants and senior industry leaders, • Be part of a network built for execution – same calibre as big firms, but with real impact and client immersion, • Flexible engagement models, competitive day rates, and opportunities for longer-term roles with clients or REAL, • Minimal bureaucracy – focus on delivery, not admin How to Apply If you meet the criteria and want to deliver commercial transformation that sticks, please send your CV and a short summary of your most relevant project experience to .

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team. \n\n We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations! \n\n If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career! \n\n As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games! \n\n \n\n In return we will offer you: \n\n\n\t • Competitive rates of pay\n\t, • Daily Bonus Scheme\n\t, • Flexible working hours\n\t, • Recommend A Friend Bonus (Subject to T&C's)\n\t, • Winter Opportunities between your Seasonal Contract\n\t, • Discounts to hundreds of tops retailers\n\t, • Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.\n\t, • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations \n\n\n \n\n Person Specification: \n\n\n\t • Great customer service, communication skills and a positive, outgoing personality\n\t, • Honest, reliable and a responsible individual with strong work ethic\n\t, • Are able to offer good availability on weekdays and weekends (including bank holidays)\n\t, • Be able to follow instructions and comply with all company standards\n\t, • Have reliable transportation – due to the location of the site\n

Position: Windows & EUC Support Engineer Experience: 7+ years Location: Canary Wharf, UK Hybrid (2 days a week) Inside IR35 Overview We are seeking an experienced Windows & End-User Computing (EUC) Support Engineer with strong expertise in managing and supporting Windows environments, modern endpoint devices, and Microsoft 365 services. The ideal candidate will bring over 7 years of hands-on experience delivering high-quality technical support, troubleshooting complex issues, and managing policies within enterprise environments. Key Responsibilities • Provide excellent Windows support for end users, ensuring timely resolution of incidents and service requests., • Manage and support EUC devices, including laptops, desktops, and related peripherals., • Administer, configure, and troubleshoot Windows 11 operating systems., • Create, manage, and maintain Group Policy Objects (GPO) to enforce security and configuration standards., • Support and administer Microsoft 365 services, including Exchange Online, Teams, OneDrive, and device management features., • Perform system upgrades, patching, and performance monitoring for Windows-based environments., • Collaborate with cross-functional IT teams to enhance system reliability and user experience., • 7+ years of proven experience in Windows support and EUC environments., • Strong knowledge of Windows 10/11 administration., • Hands-on experience with Group Policy creation and management., • Proficiency with Microsoft 365 administration and support., • Solid understanding of endpoint security, device configuration, and user access management., • Excellent problem-solving and customer service skills., • Ability to work in a fast-paced, enterprise IT environment.

Group Travel Consultant \n\n Location: Hybrid working with a minimum of three days per week in the Borehamwood \n\n Contract: Permanent - Full Time – 39.5 hours per week \n\n Salary: £26,000 - £27,000 \n\n Job Benefits: 33 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors| Exclusive discounts on our holidays for you, your friends and family | Annual familiarization visit at any of our country houses for you and your family \n\n About the Role: \n\n We have an exciting opportunity for a Group Travel Consultant to join our vibrant Sales Team. If you are passionate about delivering outstanding customer service, thrive in a fast-paced environment, and have a keen eye for detail, we’d love to hear from you. In this role, you will be central to supporting members, guests, group organisers, and tour operators in planning their ideal holidays. With a strong focus on customer satisfaction and a customer-first approach, you will help ensure every guest enjoys a smooth and memorable holiday experience. \n\n The role’s responsibilities include (but not limited to): \n\n\n\t • Handle Customer Inquiries: Answer inbound calls, assist members, guests Group Organisers and Tour Operators with holiday bookings, amendments, cancellations, and providing quotes.\n\t, • Sales Focus: Make outbound calls to follow up on quotes, promote holiday packages, and sell memberships. Update and amend membership sales records as required.\n\t, • Manage Reservations: Use the company’s reservations system to manage and update bookings, ensuring all details are correct and any special requests are addressed.\n\t, • Customer Support: Provide exceptional service by addressing customers' needs with a positive and solution-focused attitude, handling complaints effectively and escalating when necessary.\n\t, • Attention to Detail: Ensure accuracy in all bookings, cancellations, and amendments. Maintain accurate records of all customer interactions and transactions.\n\t, • KPI Management: Meet and exceed key performance indicators (KPIs), including call response times, resolution times, sales targets, and customer satisfaction levels.\n\t, • Collaborate Across Teams: Work closely with other departments to ensure customer requests are met and that the overall customer experience is outstanding.\n\t, • A customer Service driven professional who has a commercial background working with reservations systems or the ability to learn new IT Packages.\n\t, • Someone who is confident on the phone talking to customers and may have come from an office-based customer service background.\n\t, • Someone who is excited to work in a fast paced and sometimes high-pressured environment, with a methodical approach and team player focus.\n\t, • Excellent communications skills and a strong level of numerical reasoning is a must.\n\t, • Our team works Monday – Friday 9am – 5.30pm (on occasion, in busy times 10.30am – 7pm), and alternate weekends 9am – 1pm. Sometimes we work Bank Holidays for which we give time in lieu.\n\t

Employment & Skills Trainer Dartford - Hybrid working DL and vehicle are essential, mileage is paid for work purposes. Temporary, initially for 8 weeks, likely to be for 12 weeks or longer. As the successful candidate you will play a pivotal role in supporting customers to access training and skills needed to sustain their tenancies and enhance their lives. Working to deliver training within our communities, both online and from sites such as our client's community hubs, you will also work to ensure that employment and training opportunities align with the needs of the local job market whilst addressing barriers faced by our customers.You will also be responsible for the below: • Working alongside the Employment and Skills Lead to strategically plan, engage stakeholders and develop our training programmes you will help drive positive social impact and contribute to the overall wellbeing and stability of the communities we serve., • Lead and deliver a programme of live face-to-face and online short courses for housing associations customers to deliver employment skills, literacy, numeracy, motivation, confidence and continued engagement to help customers sustain their tenancies and grow their skills., • Responsible for the Health, Safety and Welfare of Employment & Skills providers & participants during courses, including completion of risk assessments., • Support the Community Coaches with specific individual customer support and casework around employment and skills., • Experience of managing and developing, improving, delivering employment-related and motivational training programmes both online and face to face., • Previous experience delivering Employment & Life Skills courses. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Property Surveyor - North West LondonSalary: £49.526- £52,132 Location: NW London (Regional patch, field-based with hybrid/agile working) Contract: Permanent Driving licence required About the Role We're looking for an experienced Property Surveyor to take ownership of complex building diagnostics, damp & mould cases, disrepair, and a wide range of repair and replacement works from first inspection through to completion. This is a varied, autonomous role covering a regional patch, where you'll provide expert technical guidance, building pathology insight, and end-to-end case management. You'll work closely with customers, contractors, legal partners and internal teams to ensure every case is handled professionally, accurately and in line with regulatory, technical and safety standards. Key Responsibilities In this role, you will: • Diagnose and manage property defects, disrepair, damp & mould cases and larger or complex works., • Lead on building pathology assessments and produce high-quality technical reports, including Scott Schedules where needed., • Manage pre, post and in-progress inspections ensuring works are completed to agreed standards, policies and legal obligations., • Liaise with customers, delivery partners, colleagues, and, on occasion, legal professionals to resolve issues and progress cases., • Review home improvement requests, party wall matters, adaptation requests, and ensure asset protection., • Support technical decision-making around planned works, replacements and component improvements., • Work with voids colleagues to scope and agree work specifications aligned with letting standards. Skills & Experience • Strong experience diagnosing building defects, damp & mould, and property disrepair., • Knowledge of housing-related regulation and legal frameworks, including Disrepair Protocol., • Experience producing detailed inspection and technical reports., • Surveying qualification or clear progression toward professional competency., • Excellent communication, stakeholder management and customer-facing skills., • Ability to manage a busy, varied caseload across a regional patch., • A strong grasp of building pathology and the ability to translate findings into clear actions., • A proactive approach to problem-solving and safety. This is an opportunity to play a pivotal role in improving property quality, safety and customer experience across a diverse regional estate. If you enjoy diagnosing complex building issues, taking ownership of cases, and influencing long-term asset standards, this role offers meaningful impact and genuine professional autonomy.Please contact for more information, or click apply now! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Position Summary:Technical expert with a strong experience in Temenos T24 core banking system, providing complete support related to the T24 operations, upgrade and integration with other IT systems.Key Responsibilities: • Resolve problems related to the T24 daily operations,, • Improve T24 system functionality to support the bank's requirements better., • Contribute to T24 system update, install patches and integrate with other IT systems., • Maintain a solid understanding of the bank's business needs and work closely with other departments to meet them.?, • Software development from technical design to delivery and maintenance., • Supporting T24 system performance and security monitoring., • Performing design, coding, code review and assisting unit testing., • Ensuring development is done according to the specifications and within time., • Analysing business requirements and functional specifications to formalise them into technical specifications., • Preparing functional specifications and technical specifications., • Collaborating with technical and non-technical team members to achieve the best results., • Work in compliance with the bank's IT policies and procedures, financial industry standards and regulations., • Liaising with Temenos Helpdesk over problem resolution and testing., • Providing out-of-hours support for urgent system problems., • Transferring knowledge to other team members., • Responding to T24 user issues., • Excellent analytical and problem-solving skills., • Able to build good relationships with business users and other IT team members., • Ability to work on tasks independently as well as in a team., • Work quickly and accurately whilst under pressure., • Ability to adapt to a fast-changing environment and keep pace with the latest thinking and new technologies., • Passion for technology with a desire to deliver., • Strong customer focus, able to meet the demands of internal and external customers., • Good communication skills, verbal and written with both technical and non-technical stakeholders., • Creative thinking to look at alternatives and new ways of problem-solving., • Bachelor's degree in computer science, IT, or another relevant field., • In-depth technical knowledge of the T24 system, including the latest releases R24, as well as modules AA, TPH, SC and RP., • Experience participating in integration projects (including API integrations)., • Excellent understanding of T24 TAFJ running on MS SQL database., • Excellent jBC development skills for T24., • Understanding of Java development for T24., • Solid experience in T24 integration, interfacing and customisation of Browser., • Experience administering and supporting online, mission-critical systems., • Experience dealing with end-user requests and managing quality expectations., • Ability to provide user training and prepare documentation and procedures., • Excellent communication skills to effectively interact with other team members and business users., • Experience managing several concurrent activities and prioritising demands., • Understanding of banking business and products., • Good understanding of modern software development standards, data concepts, and systems integration., • Positive and problem-solving attitude., • Preferably a Cantonese speaker, • Unfortunately on this occasion the client is unable to sponsor Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

After more than 25 years executing more than 1500 projects and developing business technology solutions, Stratesys has become a multinational leader in digital services and one of the largest specialists in SAP. Role Summary: We are seeking a driven and experienced SAP Sales Executive / Business Development Manager to identify, engage and close new business opportunities within enterprise accounts across the UK. The ideal candidate will have a proven track record selling SAP services and cloud-based transformation programmes. This role will focus on S/4HANA Public Cloud complemented with other solutions like SAP BTP extensions and SAP Store innovation products and requires an ability to build strategic customer relationships, develop tailored value propositions and close substantial deals. This is a self-sufficient sales role suited to someone comfortable operating in a fast-growing, entrepreneurial environment. Key Responsibilities: • Pipeline Development: Identify and nurture high-value enterprise prospects, driving pipeline growth through structured outreach and marketing campaigns, • Sales Execution: Lead the full sales cycle from opportunity identification to proposal development, negotiation and deal closure, • Relationship Management: Act as a trusted advisor, building relationships with CIO, CFO and senior IT stakeholders to position as a strategic SAP partner, • Solution Crafting: Develop tailored propositions for SAP services and cloud solutions aligned to customer strategic goals, • Revenue Growth: Deliver against revenue targets while ensuring customer satisfaction and long-term account value, • Collaboration: Work closely with the rest of the UK market target areas like Finance & Spend and Data teams, • Market Expertise: Stay current on industry trends, SAP roadmap, and competitor landscape, • SAP Partner Engagement: Build strong relationships with SAP Management account executives to drive joint pipeline and co-sell activity., • Events & Enablement: Support SAP events, partner online and in person events, • Reporting & Forecasting: Maintain accurate CRM updates on pipeline, deal progression and revenue forecasting Required Skills & Experience: • 5+ years’ experience selling SAP S/4HANA products/services into large enterprise clients., • Proven ability to identify, shape and close complex deals worth £500k+ total value., • Strong understanding SAP ERP platforms., • Previous experience with an SAP Partner or consulting organisation is highly desirable., • Ability to engage C-level executives and articulate business value clearly., • Strong commercial acumen and negotiation skills., • Excellent presentation and communication capabilities., • Confidence delivering high-level SAP process demos is an advantage., • Comfortable operating independently in a scale-up environment., • Spanish language skills would be beneficial but are not essential What can we offer? • Joining a worldwide leading company in SAP consulting solutions., • Free language platform., • Interesting professional opportunity to develop in a leading and nationally recognized company in innovative and quality projects., • Opportunity to participate in different large-scale projects both nationally and internationally., • Personalized career plan and training based on your experience and preferences., • Recognition of best practices and success stories., • Must live within the UK, • Pension plan, • 25 days holiday *Remote based role with availability for on-site working days with the UK team in London (averages once every week) and customer travel as required. To be successful, candidate must be comfortable travelling when needed to engage SAP executives, support joint activities and attend onsite customer presentations and meetings.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Strategic Sales Specialist - Cloud Job Type: Permanent Location: London, UK Ready to utilize your experience and expertise in Cloud consulting sales and hybrid cloud solutioning? We have an exciting role for you – Strategic Sales Specialist – TCS Cloud Business Unit (Financial Services)! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. • Eager to collaborate and contribute to a dynamic team environment., • Ready to tackle challenges head-on with a proactive mindset., • Committed to achieving excellence and delivering impactful results in every interaction. The Role As a Strategic Sales Specialist – Cloud (Financial Services), you will strengthen TCS’s market position as a strategic growth and transformation partner for Cloud and Hybrid Cloud solutions. This role involves consultative sales, pre-sales, solutioning, and supporting end-to-end deal cycles across TCS Cloud BU’s offerings, targeting new and existing clients within the Financial Services sector. You will be part of TCS Cloud BU’s fast-growing Sales & Solutions team, driving rigor in the sales process and contributing significantly to deal wins across the UK & Ireland. Key Responsibilities • Strengthen market position and establish TCS as a strategic partner for Hybrid Cloud and infrastructure services through thought leadership and consultative engagement., • Engage closely with client stakeholders to understand business and technical requirements and translate them into cloud-based solution approaches., • Collaborate with sales teams to acquire new clients and expand relationships with existing Financial Services portfolios., • Shape and support strategic deal cycles including RFI/RFP responses, bid defence, and proposal creation., • Work with global cross-functional teams — architects, consultants, delivery, and product owners — to craft compelling solution propositions., • Articulate cloud architecture options, risks, and business value in both technical and businessfriendly language., • Ensure solution alignment with enterprise architecture standards, delivery feasibility, and financial targets., • Review technology trends and contribute to the evolution of TCS’s hybrid cloud offerings., • Support solution campaigns, cloud advisory engagements, and cloud strategy and roadmap definition for clients., • Work with hyperscaler partners (AWS, Azure, Google Cloud) and support joint proposals and cloud transformation initiatives., • Contribute to TCS Cloud BU initiatives including marketing, budget planning, and resourcing activities. Your Profile Essential Skills / Knowledge / Experience • Highly technical and analytical, with extensive experience in Cloud, Infrastructure Services, and IT Outsourcing., • Strong background in business development or partner management within a leading hyperscaler (AWS, Azure, Google)., • Ability to position cloud solutions, shape large deals, and engage with CIO/CXO-level stakeholders confidently., • Deep understanding of Hybrid Cloud, Infrastructure Outsourcing models, SLAs, pricing constructs, delivery models, and cloud transformation journeys., • Experience working within matrixed organisations and managing onsite-offshore delivery ecosystems., • Strong verbal and written communication skills, with the ability to present complex ideas clearly., • Ability to translate customer challenges into winning solutions and articulate business value effectively. Desirable Skills / Knowledge / Experience • Experience in working with web services technologies and software development environments., • Strong consulting mindset with ability to influence and guide technical and non-technical stakeholders., • Experience handling RFIs/RFPs/RFQs, pricing models, SLAs, penalties, and service coverage constructs., • Familiarity with intermediary advisory processes such as ISG, BCG, and Gartner., • Strategic thinking, analytical strengths, and results-driven attitude. TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

This international company operates in the iGaming sector, offering online sports betting and gaming products across multiple markets. The company combines advanced technology with a deep understanding of player behavior to optimize performance, marketing effectiveness, and product development. Remote start, with a hybrid model (3 days in the office) once the new London hub is operational. DESIRED EXPERIENCE: • Technical profile with a strong business-oriented mindset and focus on insights., • Experience working with SQL and structured data., • Power BI or similar visualization tools. MAIN RESPONSABILITIES: • Analyze data to generate insights that support strategic business decisions., • Apply statistical methods such as correlations, classifications, and hypothesis testing., • Transform customer data into actionable insights., • Develop and maintain reports and dashboards using SQL and Power BI., • Present data-driven recommendations to internal stakeholders., • Evaluate marketing campaigns, including A/B testing and performance analysis., • Optimize marketing activities based on data insights., • Focus on reporting, dashboarding, and delivering strategic recommendations.

🚀 We’re Hiring: Solar Technical Sales & Operations Specialist (Renewable Energy) ITS Technologies is one of the leading online solar & storage suppliers and we're growing fast — and so is the UK renewable energy market. We’re looking for a driven, capable individual to join us and play a key role in our next phase of expansion. Experience in the solar industry is essential with strong product knowledge. This is a remote, self-employed position with excellent earning potential and long-term career progression. 🔧 The Role You’ll be at the heart of the business, supporting across: • Technical sales (solar PV & battery storage systems), • Customer service and client support, • Managing and coordinating installations nationwide, • Strong understanding of solar PV, battery storage, and energy systems, • Highly organised with the ability to manage multiple projects, • Confident using computers, CRM systems, and online platforms, • Hard-working, proactive, and solutions-driven, • OTE £50-80k+, • Competitive basic salary (self-employed structure), • Profit share opportunities, • Performance-based bonuses, • Fully remote working flexibility, • A genuine opportunity to grow into a senior leadership role and help shape the future of ITS Technologies 🌱 Why Join ITS? The renewable energy sector is booming, and ITS Technologies is at the forefront — supplying and delivering solar, battery storage, and energy solutions across the UK. This is not just a job — it’s a chance to be part of something growing rapidly, with real influence over your earnings and career path. 📩 Interested? Send me a message or email with your experience and why you’d be a great fit. • #SolarJobs #RenewableEnergy #Hiring #CleanEnergy #BatteryStorage #RemoteJobs #SalesJobs

Ecommerce Trading Executive | Sportswear Brand Join a global brand group and take charge of the day to day performance of our online store! We’re looking for a hands on Ecommerce Trading Executive who lives and breathes ecommerce, knows Shopify inside out, and loves optimising customer journeys. What You’ll Do • Drive daily ecommerce trading: product uploads, pricing, launches & site optimisation, • Keep our catalogue sharp: data, imagery, navigation & product presentation, • Manage merchandising, categories, cross sell features & trading calendar, • Own Shopify updates and use tools like Matrixify for bulk changes, • Support SEO, content updates, imagery workflows & digital enhancements What You Bring • 3–5 years’ ecommerce trading/merchandising/ops experience, • Strong, hands on Shopify expertise (must have!), • Advanced Excel + experience handling large data sets, • Detail driven, organised, and thrives in a fast paced environment Salary & Location • £35,000 -£38,000 DOE, • Based in London office, 4 days a week, plus 1 day working from home / remote., • ASAP start Ready to elevate our online performance? Apply now and help shape the future of our ecommerce success!

COSTAR GROUP - SENIOR SALES ENGINEER, MATTERPORT - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. ABOUT MATTERPORT Matterport, part of CoStar Group, is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 177 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal, and marketing. Learn more about ___. DESCRIPTION We are seeking a Senior Sales Engineer to support the accelerating global demand for Matterport’s platform and solutions. This role represents a senior level of individual technical leadership within the Sales Engineering organization and is designed for a deeply experienced technical sales professional who operates as a strategic advisor, internal authority, and external thought leader. This position owns the most complex and business-critical technical engagements, shapes how Matterport sells and deploys solutions at scale, and materially influences product direction, go-to-market strategy, and enterprise customer success. The role reports to the regional Sales Engineering leader and operates with a high degree of autonomy and accountability across regions, accounts, and teams. RESPONSIBILITIES Enterprise & Strategic Technical Leadership • Serve as the primary technical authority for complex, high-value, and strategically significant sales opportunities, including channel, enterprise and global accounts., • Advise executive-level customer stakeholders on architectural decisions, security posture, integrations, and long-term platform strategy., • Act as a trusted technical advisor to internal sales leadership on deal strategy, risk assessment, and solution positioning., • Define and lead advanced solution architectures, custom integrations, and proof-of-concept engagements that address ambiguous, multi-system customer requirements., • Set technical standards for demonstrations, pilots, and solution validation efforts across the Sales Engineering organization., • Own and guide resolution of non-standard, high-risk technical challenges with accountability for outcomes that impact revenue and customer trust., • Organizational Thought Leadership, • Establish best practices, methodologies, and technical frameworks used by the broader Sales Engineering team., • Influence company-wide technical selling strategy, including how Matterport positions security, integrations, data workflows, and platform extensibility., • Serve as a recognized internal subject matter expert across 3D capture, spatial data workflows, cloud architecture, and enterprise integrations. Cross-Functional Influence • Provide authoritative field insight to Product Management, Product Marketing, Security, and R&D to shape roadmap prioritization, enterprise readiness, and competitive differentiation., • Translate customer and partner needs into actionable product and platform recommendations with clear business rationale., • Contribute to broader organizational initiatives that require deep technical and commercial judgment. Enablement & Technical Mentorship • Design and deliver advanced technical training programs for Sales Engineers, Account Executives, and strategic partners., • Mentor junior and mid-level Sales Engineers, raising the overall technical bar of the organization., • Guide onboarding and development frameworks to support scale, consistency, and technical excellence. Security & Risk Leadership • Lead enterprise-level security, privacy, and compliance discussions with customers and partners., • Act as a technical escalation point for security-related inquiries and solution reviews., • Partner with internal security and legal stakeholders to align customer requirements with Matterport’s policies and capabilities., • External Representation, • Represent Matterport as a technical thought leader at industry events, executive briefings, webinars, and conferences., • Engage with strategic partners and ecosystem vendors to define joint solution approaches and integration strategies. Leadership Continuity • Provide leadership coverage and decision-making support during manager absences., • May direct or coordinate the activities of other Sales Engineers on complex initiatives without formal people-management responsibility. QUALIFICATIONS • Bachelor’s degree or equivalent experience, • In-depth experience supporting B2B SaaS solutions in a pre-sales or technical consulting capacity, with demonstrated enterprise-level impact., • Proven history of long-term commitment and progression within prior organizations., • Exceptional executive-level communication skills, with the ability to influence technical and non-technical stakeholders across functions and seniority levels., • Experience with APIs, SDKs, and custom integrations, including hands-on prototyping using technologies such as JavaScript and GraphQL., • Advanced understanding of 3D data types (models, point clouds, imagery) and the workflows customers use to operationalize spatial data., • Strong knowledge of cloud platforms, security architecture, and authentication technologies (e.g., AWS, SAML, OAuth)., • Working understanding of machine learning and AI concepts as applied to data-driven products., • Willingness and ability to travel up to 50% as business needs require., • In addition to requirement for English, either French or German is highly preferred, Spanish or Italian would also be advantageous. Preferred Qualifications • Extensive expertise in reality capture technologies and the competitive landscape., • Deep knowledge of the Matterport platform, ecosystem integrations, and partner offerings., • Advanced familiarity with 3D modelling, visualization, and construction/engineering platforms such as Autodesk, SketchUp, Procore, PlanGrid, Unity, Unreal Engine, or similar., • Experience shaping technical strategy for large partners or enterprise customers., • Recognized externally or internally as a subject matter expert in spatial data or related technologies. WHAT’S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in the Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs. #Matterport #LI-ST3 CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

I am partnering with a well-known brand- Reebok, who are looking to grow their Amazon presence, whilst nurture existing relationships with the E-Tailer platform. You will control how the brand looks online, where you will be responsible for imagery, writing copy etc, and working alongside a creative marketing agency who will implement campaigns to enhance the brands new product launches and offers. You will link heavily in with sales operations to ensure orders are processed and fulfilled. You will be hungry to drive online sales and growth, where you will have existing experience of working with Amazon in particular. Amazon Account Specialist: The Role- • Manage and maintain the full product catalogue through Vendor Central, ensuring accurate content correct categorisation, and compliance with Amazon’s requirements., • Optimise listings including titles, bullet points, descriptions, keywords, and imagery for both new and existing products to improve discoverability and conversion rates., • Work closely with Customer Operations to ensure smooth order flow, assisting with operational issues if required., • Lead the strategy, development, and ongoing optimisation of the Brand Store, delivering cohesive seasonal updates and ensuring consistent brand presentation., • Monitor sales, stock levels, availability, and overall account health. Identify issues or blockers and collaborate with both internal and external teams to resolve them promptly., • Partner with the Advertising Agency to develop and implement advertising campaigns and track performance, ensuring activity is aligned with Brand goals., • Produce weekly performance reports highlighting key metrics. Provide actionable insights that support growth, efficiency and strategic decision making., • Primary KPi’s- Improve % of catalogue readiness/ Increase conversion rate/ Drive top line sales growth Amazon Account Specialist: The Person- • Must have previous experience managing an Amazon account, ideally within a 1P Vendor Central environment., • Strong analytical mindset with the ability to interpret data, identify trends, and translate insights into actionable recommendations., • High proficiency in Excel or Google Sheets., • Excellent communicator with strong attention to detail and the ability to collaborate across teams and external stakeholders., • Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment. We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

The Role: Field Sales Specialist (End User) Location: 1x North East England, 2x London, 1x Republic of Ireland (Must be willing to travel geographically within a specific patch - Van provided!) Start date: 1st June 2026 Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. What you’ll Do Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for Field Sales Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As a Field Sales Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you! Key Responsibilities • Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency., • Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers., • Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events., • Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution., • Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions., • Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results., • Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement. Who You Are • Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience, • Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors., • Strong understanding of product applications and the ability to provide tailored solutions to customers., • Exceptional communication and presentation skills, with the ability to engage and train diverse audiences., • A proactive and results-oriented mindset, with excellent problem-solving abilities., • Experience in organising and supporting events, including showcases, training sessions, and dealer activities., • Full UK driver’s license. You will be required to travel on a regular basis across the UK. How You’ll Feel We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

Responsibilities: This position is mainly responsible for providing customized professional and technical support services, BAU support and implementation strategy for regional institutions. 1. Project support: Provide implementation project management support and technical solution support to institutions/potential clients;, 2. Business and technical inquiry support: Setup workshop with the institutions to discuss operational and technical requirements for the new projects. Assist the business team to conduct the business and technical inquiry;, 3. Manage testing, production rollout and change requests, as well as support customer initiatives: Arrange test resource and assist to solve the issues occurred during function, offline and online test; Check system go-alive documents and follow up internal approval procedure. Follow up the production issues occurred during pilot test; Support partner's regular system upgrades, confirm system change requirements and effective time, and arrange internal system setup;, 4. Regular system upgrades management: Support partner's regular system upgrades, confirm system change requirements and effective time, and arrange internal system setup;, 5. Daily operation issue support: Support the trouble shooting of partner's daily operation work, including online transaction, network connectivity, file transfer, settlement and dispute; Work as bridge between internal teams and partners, 1)communicate with internal teams to clarify the base root of abnormal issues, follow up the progress of problem solving and reply to partners; 2)forward the system abnormal behaviors found by UnionPay International to partners and follow up partner's system upgrade arrangement;, 6. Support other relevant tasks within operational support section; Desired Skills and experiences: 1. Bachelor’s degree or above in the major of Science or Engineering, 2. Certain understanding of the payment industry, familiar with the common payment technology and systems, bank cards and related technologies;, 3. Working experiences in Bank Card Payment, E-commerce Payment or Mobile Payment related system's developing or business requirement's analysis, or working experience in providing business and technique supports to assist financial institutions to establish interface with payment system, or working experience in implementation or coordination for IT project with complicated procedures is preferred., 4. Strong verbal, written, presentation and interpersonal skills are required. Be able to quickly catch the key points of complicated issues and has a good skill to comfort both internal and external clients;, 5. Strong comprehensive ability, executive ability, organization and coordination ability, strong sense of responsibility;, 6. Has capability to support clients independently. Proven critical thinking and problem solving skills;, 7. English and Chinese proficiency in both writing and speaking. Be able to use English as working language. All candidates will be fairly assessed, with due consideration given to the relevance of their background to the role's requirements.

About Us Skin Cupid is a fast-growing beauty brand and retailer bringing the best of Asian skincare to a global audience. We work with some of the most exciting beauty and lifestyle brands, curating products we genuinely believe in and pairing them with education, storytelling, and community. From e-commerce to retail, pop-ups to partnerships, we’re building a brand that feels warm, knowledgeable, and genuinely fun to be part of. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross-border beauty and wellness. About the Role We’re looking for passionate and friendly Retail Beauty Consultants to join the team at Skin Cupid’s destination-led and experiential flagship store. This is an exciting opportunity to bring our online presence to life and be part of a new chapter in our journey. At Skin Cupid, we believe skincare should be expert-led, approachable, and personal. As a Beauty Consultant, you’ll be at the heart of delivering this experience, guiding customers through their skincare journey, offering thoughtful recommendations, and creating a warm, welcoming atmosphere on the shop floor. You’ll help customers discover the products that best suit their needs while embodying the Skin Cupid spirit: warm, honest, and community-focused. This is a wonderful opportunity to grow your expertise, connect with skincare lovers, and be part of an exciting new chapter for the brand. Key Responsibilities • Greet and engage customers warmly, offering expert advice tailored to their skincare needs., • Educate customers about product ingredients, benefits, and how to use them effectively., • Deliver exceptional service that reflects Skin Cupid’s values and community-driven culture., • Maintain the store’s appearance, including merchandising and stock replenishment., • Support the store team with daily tasks to ensure smooth operations., • Stay up to date with product knowledge, trends, and customer feedback. What We Are Looking For • Passionate about skincare and genuinely enjoy helping others feel confident in their skin., • Friendly, approachable, and comfortable starting conversations with customers., • A good listener who can provide personalised recommendations based on individual needs., • Enthusiastic about learning and sharing knowledge in an honest and clear way., • Positive and proactive attitude, and enjoys speaking with customers. Why Join Us • Training and products to take home from time to time., • Work alongside a passionate and supportive team that shares a love for skincare and a genuine commitment to our values and customers., • Play a key role in shaping the in-store experience and helping establish the Skin Cupid brand as a trusted and welcoming destination for skincare lovers., • If you love working in a tight-knit team, you have found just the place! All candidates must be eligible to work in the United Kingdom.

Position Title: Business Development Representative Location: United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote/Flexible Department: Marketing Hiring Manager: Manager of Business Development Travel: Minimal COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, National Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale. Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs. Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Forrester and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities. POSITION SUMMARY: At Aprimo, the Business Development Representative (BDR) will work with Demand Generation to assist Account Executives (AE) to drive new business revenue. You will be required to utilise leading sales technology to meet activity and opportunity quotas per month. WHAT YOU WILL BE RESPONSIBLE FOR: • Work with Demand Generation to identify target prospects/stakeholders to engage with, • Work with marketing and Account Executives to create and drive a nurture program to support pipeline development, • Build targeted lists for your outreach using ZoomInfo, Cognism and Salesforce, • Work with prospects to identify business challenges through structured discovery conversations, with a ‘solution first’ mindset to align their challenges with the values and outcomes Aprimo can provide, • Generate high-quality first-time appointments per month for your Account Executive to attend, • Continue development and maintain a qualified opportunity pipeline that exceeds 3x of the team annual quota, • Identify any gaps in KPI’s against strategic territory plan, • Utilise existing networks and relationships to build new business, • Accurately document information on each opportunity through Aprimo’s SFDC CRM tool while always recording/maintaining next steps/actions, • Share inputs and collaborate with other departments in preparing sales materials, presentations, and driving new initiatives, • Develop and maintain market knowledge and competitor positioning to be a credible advisor in this space, • Identify and attend relevant industry events that support pipeline creation, • Additional responsibilities and duties may be assigned as required CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE: The Essentials • A minimum of 1-year experience in a similar role within a software provider, SaaS, digital or technical sales environment, • 1-2 years of related experience (marketing, sales, consulting, business process), • Fluency in English, French, and German are required, • Previous history meeting target goals, • Proven track record of generating opportunities in a purely new business BDR/MDR role – strong performance against target Additional Successful Qualities • Self-starter mentality with the ability to work independently, • The ability to focus on identifying and selling to business challenges, not just the technology, • The ability to demonstrate understanding of digital landscape and importance of multi-channel communications, • An agile mind and a person who thrives in a fast moving sales environment, • Aptitude to manage numerous requests and time demands concurrently, while achieving goals from assigned territory, • Proven business development success through effective use of core sales tools: Salesforce, Intent, LinkedIn SalesNav, ZoomInfo, Microsoft Office etc, • Demonstrated ability to collaborate with a distributed sales team, • Capability of understanding customer pain points, requirements and correlating potential business to value that can be provided, • Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE: • Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo., • With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal., • We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities, • Through its relaxed environment, Aprimo embodies a more casual “Silicon Valley” atmosphere., • We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings., • Flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance., • With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut., • In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo!, • Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles., • Our culture is not a micro-managing environment – rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles., • As such, individual team members can leave a lasting impact and footprint within the organization – in fact, our average employee tenure is 7.7 years., • Aprimo employs a “choose your own adventure” approach to career advancement., • Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion., • Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities., • For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics., • Ranked #1 in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings., • We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization., • Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity., • AI automatically identifies asset characteristics and transforms them into words a human would search for. Translation, image alterations, personalization, and more are all streamlined by AI., • With our platform, marketers can efficiently produce a larger volume of content, engage customers on a personalized level, curate relevant materials, and make data-driven decisions to drive their content strategies forward., • Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market. APRIMO BENEFITS WE OFFER: • Target Compensation: Annual base salary target of the British pound equivalent of $55,000 USD and commissions target of $30,000 USD, depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law., • Competitive benefits coverage that begins on the first day of employment

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, and develops direct reports, mentors junior staff and has team-leading responsibilities. This position also takes an active role in additional projects to support the MICC team. The role is home office based, and the eligible candidate must hold a valid work permit in the European Union, or the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: CLIENT MANAGEMENT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC)., • Perform project escalations in a timely manner when client performance requirements are not met., • Address client concerns in reference to products, services rendered or employee interactions., • Serve as resource person for staff regarding the client, client procedures, and client product(s)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses., • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.), • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected., • Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Maintain product, therapeutic area, and client specific requirements knowledge., • Ensure good documentation, high quality, and excellent customer service., • Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials., • Staffing at scientific medical affairs booths., • On-call responsibilities on an assigned basis., • Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and improve customer services associated with the activity of the Medical Communications Contact Center., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Advanced healthcare degree in Life Sciences or healthcare degree or equivalent., • Education: Advanced healthcare degree in Life Sciences or healthcare degree of equivalent., • Experience and/or Training: Two to 5 years of Medical Information and/or pharmaceutical industry experiences., • Experiences in a Contact Center and Pharmaceutical industry environment., • Skills in project management and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes., • Language skills: fluent English, additional language skills highly desirable., • Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on ___ | ___

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Mid Level UX/UI Designer Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Service design? We have a great opportunity for you – Mid level UX/UI Designer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Mid-Level UX/UI Designer, you will play a key role in shaping intuitive, accessible, and visually refined digital experiences within the Pensions and Finance domain. You will contribute to end-to-end design delivery across complex customer journeys, working closely with multidisciplinary teams and clients. This role offers exposure to large-scale transformation programmes, modern design systems, and innovative technologies, while allowing you to influence outcomes through research-led, user-centred design. Your responsibilities: • Design high-quality user interfaces with a strong focus on consistency, usability, and visual excellence, • Apply accessibility considerations throughout the design process, ensuring compliance with recognised standards and best practices, • Work confidently in Figma using structured approaches, including components, variants, auto layout, and design systems, • Create UX artefacts such as journey maps, service blueprints, wireframes, and interactive prototypes, • Design responsive experiences for both desktop-first and mobile-first portals, • Contribute to the development and maintenance of scalable design systems and component libraries, • Prepare and deliver clear, compelling design presentations to clients and stakeholders, • Facilitate design workshops and collaborative sessions with multidisciplinary teams Essential skills/knowledge/experience: • Strong UI design capability supported by a solid understanding of UX principles, • Proven experience applying accessibility requirements in digital design, • Excellent proficiency in Figma, including components, variants, auto layout, and structured design workflows, • Experience creating journey maps, service blueprints, and other UX documentation, • Strong understanding of responsive design across desktop and mobile platforms, • Good working knowledge of Adobe Creative Suite, • Confidence presenting design work and rationale to clients and senior stakeholders, • Experience collaborating within fast-paced, cross-functional teams, • Ability to take ownership of work and manage priorities effectively Desirable skills/knowledge/experience: • Experience or strong interest in the Pensions and/or Financial Services industry, • Familiarity with WCAG accessibility standards, • Experience working within large enterprise or consultancy environments TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process (optional) • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate We are looking for a data driven and detail oriented professional to support business performance monitoring and analysis across POP MART’s European business. This role focuses on operational reporting, performance tracking, and business insight generation across key revenue channels, including physical stores, vending machines, and online business. You will support the business by monitoring core operational indicators, identifying trends and issues through data, and helping teams better understand performance through clear, accurate, and practical analysis. You will also work closely with teams including Finance, Retail Operations, Marketing, Merchandising, and Business Development to support regular reporting, operational reviews, and day to day data requests. In parallel, the role will contribute to improving reporting consistency, data quality, and the practical use of data in business operations. This position would suit someone with solid analytical capability, structured thinking, and a hands on approach, who is comfortable working with detailed data while supporting wider business needs in a fast paced environment. Responsibilities Daily Operation Monitoring and Performance Review • Establish daily, weekly and monthly monitoring for core operational indicators, including revenue, gross profit, expense ratio, payment collection, labour efficiency and store efficiency, across all revenue channels such as physical stores, vending machines and online business, • Prepare daily, weekly, monthly and quarterly operational reports in a timely manner, benchmark performance against budget, year on year and month on month data, and analyse the causes of performance gaps., • Track key business indicators including sales volume, average transaction value, conversion rate and profit margin, and provide regular operational analysis to support performance improvement, • Analyse the performance of different markets, stores and vending machines, identify trends and issues, and support the development of targeted actions to improve profitability, • Support the Business Development team with data input for store and vending machine site selection, based on market data and operational analysis., • Support monthly and quarterly operational review meetings by preparing review materials and presentations, highlighting business progress, key issues and improvement priorities, and tracking follow up actions., • Work closely with the Finance team to verify operational, cost and expense data, align statistical definitions, resolve data discrepancies, and ensure management reporting is accurate and reliable. Business Insights and Reporting • Work closely with business teams on a daily basis to understand key business pain points, and support practical data solutions based on business needs and operating scenarios, • Conduct data analysis across sales operations, marketing and consumer insights, identify the business logic behind the data, and provide insights to support business optimisation, • Improve the quality and depth of recurring insight reports by moving beyond data listing and strengthening business focused conclusions and recommendations, • Build and maintain structured data records and archives to support data traceability, consistency and reusability, • Extract and process data from multiple sources, including business systems, CRM and ERP systems, and use SQL for regular queries, data cleaning, deduplication, correlation and aggregation, • Build and maintain basic dashboards and automated reports to reduce manual reporting, improve data visibility, and support more efficient access to information Cross Functional Collaboration and Data Governance • Support Sales, Marketing, Product, Supply Chain, Finance and other teams with day to day data requests, including customised queries, report exports and basic analysis support, • Provide guidance to business teams on basic data viewing and analysis methods to improve the practical use of data in daily operations, • Support the standardisation of data fields, statistical rules and analysis templates, and help establish data logs and archiving practices to strengthen data governance, • Contribute to the development of a more consistent and practical data culture across the business Required Qualifications • 3-5 years of business analysis experience; candidates with experience in management consulting, internet business analysis, retail operations analysis, or other relevant analytical experience, or those with extensive professional experience are preferred, • Excellent communication and organizational skills, capable of handling complex issues with structured thinking and analytical abilities, • Proactive, hands-on, and entrepreneurial mindset with experience working in a fast-paced business environment, • Outstanding problem-solving, analytical, written and verbal communication skills, • Data-sensitive, able to identify business trends and issues through data analysis; proficiency in data analysis and visualization tools such as Excel, SQL, Tableau is preferred, but strong willingness to learn is a must, • Proficiency in English (listening, speaking, reading and writing), with extensive experience in cross-team project collaboration and communication If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

An exciting opportunity for an E-commerce Site Merchandiser to join a fast-paced, digitally-led retail business. This role sits at the heart of the online trading function, ensuring products are accurately launched, optimised, and maintained across the site. It’s a highly operational role, ideal for someone detail-oriented who thrives in a cross-functional environment and enjoys working with product data, pricing, and promotions. Key Responsibilities • Manage the end-to-end process of launching new products online, including product data, imagery, descriptions, and tagging, • Maintain accurate and consistent on-site product information to support a seamless customer experience, • Implement pricing updates and promotional activity in line with trading and marketing plans, • Collaborate with cross-functional teams including merchandising, marketing, and customer support to ensure alignment on product and inventory, • Work closely with technical and operational teams to resolve product display or delivery issues and support new launches Skills & Experience • Previous experience in e-commerce merchandising or online trading environments, • Strong attention to detail with experience managing product data and on-site accuracy, • Comfortable working in a highly operational, process-driven role, • Experience implementing pricing and promotional updates, • Strong stakeholder management skills, with the ability to work cross-functionally Project Scope & Duration 6-month contract supporting ongoing product launches and trading activity Day Rate £250 - £350pd Location & Workplace Policy Hybrid working, 2-3 days pw office based in London IR35 Status Inside IR35 Our freelance roles move quickly, so if you're interested in being considered for this opportunity, please submit your credentials and availability as soon as possible. Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit:

Sites are based in West London. We’re Centrick — residential property experts with a clear mission: to make lives better, every day. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Directly line manage any assigned staff which may include Property Managers, Property Coordinators and any on-site staff, • Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided, • Manage all aspects of health, safety and compliance, • Conduct regular site inspections, • Manage contractors to deliver a high quality of service that is value for money at our developments, • Set accurate budgets for the developments in your portfolio, • Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients, • Taking ownership of client relationship management on each of the sites within their portfolio, • Deliver excellent customer service through professionalism and strong technical knowledge, • Be a contact point for property managers in the team to help with complex property issues, • Be actively involved in department projects and contribute to business improvements, • Deliver training session to the team, • Contribute to the strategic delivery targets for the business, • Respond to all enquiries in line with our Centrick Customer Service Charter, • To support with the day to day running of the department in line with Director guidance, • Attend and actively participate in team meetings, providing suggestions for improvements What you need to succeed • Able to proactively manage the sites to success, spot issues and solve them, • Able to delegate effectively and coach team members to achieve their goals, • Proficient IT user, able to use MS packages as well as a range of internal systems, • Experience of working in a similar role is essential, • ATPI/MTPI qualification is essential, • Experience in block management across complex sites Why join us? • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart, • Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Sports Programme Manager – Join the Foxes Club Team! Inspire, Develop, Lead – That’s What We Do. Foxes Club is growing and we are looking for an exceptional Sports Programme Manager to take full ownership of one of our regions. This is not a middle management role. It is a leadership opportunity for someone who wants autonomy, responsibility and the chance to build something meaningful. About Us We are one of London’s leading children’s sports organisations, delivering high-quality sessions across more than 30 venues and coaching thousands of children every week. Our programmes include term-time classes, school partnerships and holiday camps across multiple sports. Our Football Academy holds 3 Star FA Accreditation, the highest recognition awarded to grassroots clubs, and as a Nike partnered programme, competes against elite clubs including Arsenal, Chelsea and QPR. Our mission is simple. Deliver outstanding sport in a safe, supportive environment and help young people thrive. Salary, Earnings and Growth £35,000 to £38,000 per annum (dependent on experience), plus performance-based bonus linked to retention, capacity utilisation, coach stability and regional growth. Bonus is linked to measurable outcomes, including retention, venue capacity utilisation, coach stability and regional revenue growth. You will receive: • Competitive salary with performance-based bonus potential, • 28 days leave entitlement, • Flexible working arrangements as you progress in the role, • Free breakfast and complimentary snacks, tea and coffee, • A full technology package including Apple Mac, company iPhone and necessary equipment, • Nike kit, • Newly refurbished West London office with free on-site parking, • Free access to our programmes for your family and friends, • Exclusive access to Premier League and international football matches and events, • The opportunity to join a high-growth business with serious long-term potential The Opportunity Each Programme Manager leads their own geographical region, operating as a mini business unit within Foxes Club. You will have full operational ownership of coaches, venues, standards and performance within a clearly defined structure. You will: • Lead and develop your coaching team, setting the tone for culture and standards, • Build and manage strong relationships with key stakeholders across your region, • Own scheduling and operational delivery across your venues, • Manage equipment, logistics and on the ground organisation, • Drive growth within your region through retention, capacity optimisation and smart operational decision making., • Take accountability for agreed performance targets, including revenue growth, retention and capacity utilisation., • Maintain a strong on-field presence, delivering and overseeing sessions in line with the club curriculum to ensure quality never drops, • Own the customer experience within your region, managing all parent communication and resolving queries and complaints to the highest standard, • Ensure all coaches within your region remain compliant with safeguarding and DBS requirements You will divide your time between our Park Royal office and your programme venues. This is a hands-on leadership role. This role requires regular weekend presence, particularly on Saturdays, as you will oversee and support live programme delivery. You will be accountable for the performance, standards and growth of your region. What We Are Looking For • A natural leader who thrives with ownership and accountability, • Exceptional organisation and time management skills, with sharp attention to detail, • The confidence to make decisions and manage your workload independently, • Excellent written and verbal communication skills, • Strong commercial awareness and the drive to grow a region, • Experience in sports management, coaching or business development, • A full UK driving licence is preferred Most importantly, we want someone ambitious, proactive and aligned with our values. No corporate jargon. Just high standards, hard work and real impact. Safeguarding We are committed to safeguarding and promoting the welfare of children. All appointments are subject to enhanced DBS checks and satisfactory references. Application Process • First Stage: Apply via LinkedIn. Please include your CV and a cover letter in the same file, explaining why you are the right person to lead a Foxes Club region., • Second Stage: Online interview for selected candidates, • Third Stage: In-person interview for further selected candidates Interested? For more information or to discuss the role prior to application, please contact Joel Ormerod at Apply Now, Join Foxes Club, and Help Shape the Future of Youth Sport!

Realize your potential by joining the leading performance-driven advertising company! We’re seeking a dynamic and results-obsessed Senior Account Manager to spearhead some of our most critical direct brand relationships within the highly competitive UK market. You’ll be the strategic linchpin, empowering brands to achieve performance at scale through our comprehensive, end-to-end service. This isn’t just a client role; it’s a chance to shape the future of our most vital UK partnerships, driving transformative growth, as well as identifying and managing long term strategic partnerships, consistently unlocking new business opportunities. Success in the role is based on driving QoQ and YoY growth across your individual BoB, both managing and recommending strategies for improved campaign performance. Acknowledging platform and vertical trends to support day to day meetings, QBRs and news business pitches. We operate in a matrixed environment, with support from a skilled team of account managers, media planners, creative strategists and brand development leaders. Our culture and win-win approach to partnerships demand that a successful candidate will bring passion, accountability and a sense of professional urgency to work every day. To thrive in this role, you’ll need: • Proven Experience: 6+ years of experience in a results-driven, client-facing role within digital marketing, with a portfolio of successful brand case studies., • Performance-Driven Mindset: A strong understanding of KPI-based campaign management and optimization, with a track record of exceeding client goals., • Revenue forecasting: Expertise in pipeline development and precise forecasting, driving predictable revenue growth, • Industry Expertise: In-depth knowledge of the UK digital ecosystem and media landscape, with a genuine passion for online marketing., • Brand Portfolio Management: Experience managing diverse brand portfolios across different verticals, prioritizing clients based on potential and driving portfolio growth., • Scalability & Innovation: A keen ability to identify and articulate opportunities for clients to achieve significant scale., • Analytical Prowess: Exceptional analytical skills, with the ability to translate data into actionable insights and reports., • Relationship Mastery: Outstanding relationship management and customer-facing skills, with the ability to build rapport and trust with clients., • Technical Aptitude: Excellent technological skills or the ability to quickly learn and master new technologies., • Flexibility & Adaptability: The ability to thrive in a fast-paced, dynamic environment., • Communication Skills: Excellent written and verbal communication skills in English., • Strategic Partnership Management: Act as a trusted advisor to our top clients, understanding unique needs and objectives. You’ll develop and execute tailored strategies to drive growth, scale campaigns, and ensure alignment with client KPIs., • Strong Sales Mindset: Experience in initiating and building strong client relationships with an eye toward uncovering new business possibilities within existing BoB, • Data-Driven Insights & Strategy: Dive deep into campaign data, uncovering actionable insights and creating compelling reports that demonstrate the value of the Taboola platform. Using insights to guide strategic recommendations and optimize campaign performance., • Client Empowerment & Education: Proactively educate clients on best practices, new product features, and optimization strategies. You’ll empower them to become experts on our platform and achieve their campaign goals., • Technical Support & Campaign Management: Provide first-level technical support, assisting with campaign setup, conversion tracking, and targeting. You’ll also collaborate with our Ad Ops team to resolve complex technical issues., • Growth & Expansion: Identify and capitalize on opportunities to upsell and cross-sell our products and services, driving revenue growth through new product adoption and international expansion., • Relationship Building & Advocacy: Conduct regular client meetings, QBRs, and vertical roadshows, building strong relationships with key stakeholders from day-to-day contacts to C-level executives., • On-Site Collaboration & Client Engagement: Spend dedicated time, fostering deeper relationships and providing real-time support. Attend industry events and social gatherings, representing our company as a key marketing partner. If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about: • Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture., • Well-being: Enjoy a range of locally relevant benefits and workplace perks., • Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired. Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.- Learn more about #TaboolaLife on ___, ___, ___, ___, ___, & the ___. About Taboola Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale. #LI-LG1 #LI-Hybrid

Senior National Account Manager Location: Newcastle upon Tyne or London Salary: Competitive Contract: Permanent We are looking for a Senior National Account Manager to join our UK team at our Mayborn HQ to look after our Grocery channel, particularly focusing on Sainsbury's and Morrisons. As a Senior National Account Manager, you will be responsible for full P&L ownership across several of our retailers. You will be managing accounts, working closely with internal and external stakeholders to develop and implement robust commercial plans. This is an exciting opportunity for someone with a background in retail who is eager to further develop their skill set and take on more responsibility. You will also need to be a core advocate for our Mayborn values; proactively turning them into reality within the office environment. What you will be doing: • Creating and developing commercials plans that are aligned to our global & regional strategy, • Full P&L ownership within our grocery retail channel with key delivery of top-line sales and profit for your categories to accelerate market share, • Managing relationships and building long-term partnerships with internal and external stakeholders, • Implementation of the Tommee Tippee strategy across the grocery retail market supported by execution and in-store activation, • Plan, develop, agree and implement an annual Joint Business Plan with each retailer, activating contingency plans where necessary., • Agree promotional forecast with Demand Planning to support the achievement of annual promotional plans and objectives, • Agree monthly promotional plans with customers, including secondary sites, trade marketing collaboration and online support, • Website and in-store activation audits – developing internal relationships with global & regional digital & marketing teams for imagery, videos etc for launch, or identifying gaps to existing range What skills and experiences you’ll need to ace this job: • Experience in the account management of grocery retailers (particularly Tesco, Asda, Sainsbury's and/or Morrisons) ideally from a branded consumer goods background, • Experience in customer relationship management skills are essential, • Strong negotiation skills, • Commercial acumen with strong P&L ownership experience, • Data driven, • Valid driver’s license with a good driving record, • Well organised and able to multi-task, • Excellent communication skills and a sense of fun, • Flexibility to travel within the UK as required, • Good with basic Microsoft packages; Word, Excel, PowerPoint, Outlook If this opportunity to be a Senior National Account Manager for our grocery channel sounds like an exciting opportunity for you, please apply online. Any queries can be directed to Luke at or James Davison at

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description The Senior Product Manager is responsible for leading the product strategy and execution for our Accounts Receivable Automation solution. This role involves overseeing a team of product managers, driving AI-driven initiatives, and leveraging extensive experience in ERP financial systems to ensure the product meets market demands and exceeds customer expectations. The Senior Product Manager will work closely with engineering, sales, marketing, and support teams to achieve revenue and customer satisfaction goals, aligning with the company's overall strategy and objectives. Your role in our future • Lead, mentor, and develop a team of product managers., • Foster a collaborative and innovative environment within the product management team., • Define and communicate the product vision and strategy for the Accounts Receivable Automation solution., • Translate product strategy into actionable product roadmaps., • AI-Driven Product Development, • Integrate AI technologies to enhance product capabilities and customer experience., • Stay updated with AI advancements and incorporate relevant innovations into the product., • Market and Customer Insights, • Conduct market research and customer interviews to identify needs and opportunities., • Gain a deep understanding of customer experience, identify product gaps, and generate ideas to grow market share and drive growth., • Product Lifecycle Management, • Oversee the entire product lifecycle from concept to launch and beyond., • Prioritize product features and enhancements based on business impact and customer feedback., • Cross-Functional Collaboration, • Work closely with engineering, sales, marketing, and support teams to ensure successful product delivery., • Act as a product evangelist to build awareness and understanding across the organization., • Performance and Metrics, • Establish and track key performance indicators (KPIs) to measure product success., • Analyze product performance and make data-driven decisions to optimize outcomes. Qualifications Your profile • Minimum of 5 years of experience as a Product Manager, with at least 2 years in a senior role., • Proven track record of managing and leading product teams., • Extensive experience with ERP financial systems and Accounts Receivable processes., • Strong understanding of AI technologies and their application in product development., • Solid technical background with hands-on experience in software development processes., • Excellent leadership and team management skills., • Strong written and verbal communication skills, with the ability to effectively communicate with executive management., • Customer-first mindset with a passion for solving customer problems., • Ability to anticipate future challenges and proactively address them., • Experience working in an agile software development environment., • Skilled at working effectively with cross-functional teams in a matrix organization. Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. Additional Information Rewards & Benefits • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle., • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform., • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program., • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme., • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.

Plumbing & Heating Branch Manager Location: Tottenham, N15 3QR Salary: Negotiable (DOE) Hours: Monday - Friday 7am–5pm, Alternate Saturdays 7am–4pm Purpose of the role: At MP Moran, we’re looking for a talented, driven Plumbing & Heating Branch Manager to lead sales growth and performance at our Tottenham branch. This is a fantastic opportunity for a strong people leader with solid plumbing and heating knowledge to take ownership of a key business area and make a real impact. Benefits: • Competitive salary (negotiable depending on experience), • 25 days annual leave plus bank holidays, • Your birthday off, • Perkbox – 24/7 discounts, wellbeing support, online GP access & more, • Company Pension Scheme, • Group Life Assurance (up to 3x salary, subject to service), • Staff discount on all products, • Cycle to Work Scheme, • Employee Assistance Programme, • Long Service Awards Key Responsibilities: • Build strong, long-lasting relationships with customers and become their trusted partner for plumbing and heating solutions, • Grow the business through new business development and by maximising opportunities with existing customers, • Take full ownership of Plumbing & Heating performance, including sales, service, safety, and standards, • Lead, motivate, and develop your team to achieve excellent results, • Drive sales performance and ensure targets are consistently achieved and exceeded Requirements: • Proven experience growing a customer base and delivering against sales and profit targets, • Strong leadership skills, with the ability to plan, prioritise, delegate, and empower others, • A proven track record of developing teams to deliver exceptional customer service, • A proactive, self-driven attitude with a strong desire for continuous improvement, • The ability to build strong, positive relationships with colleagues and customers, • Excellent communication skills, with solid plumbing & heating product knowledge

We are partnering with an innovative SaaS company that provides a people management solution designed to help multi-site hospitality, retail, and healthcare businesses improve efficiency, reduce costs, and streamline operations. We’re looking for a dynamic and results driven Account Executive with a strong background in selling SaaS solutions into the hospitality and/or retail sectors. This role is ideal for someone who thrives in a fast paced, target driven environment and enjoys building relationships, developing new business opportunities, and managing the full sales cycle. Key Responsibilities • Become a product expert, confidently articulating customer challenges and demonstrating the value of the solution, • Deliver engaging product demonstrations (both online and in person), • Manage your own sales pipeline, including forecasting and progressing opportunities through each stage, • Own and achieve quarterly and annual sales targets, • Conduct in depth discovery to understand customer needs and identify root causes of challenges, • Proactively generate new business through outbound activity, personal networks, events, and partnerships, • Collaborate closely with marketing, product, and sales teams to drive revenue growth, • Capture customer feedback and work with product teams to support ongoing improvements Experience • 3–5 years experience in sales, ideally within SaaS and/or hospitality/retail sectors, • Proven track record of meeting or exceeding sales targets, • Experience using CRM systems (e.g. HubSpot) and sales tools, • Strong understanding of multi-site retail or hospitality operations, • Solution-focused mindset with a passion for solving customer problems, • Comfortable working in a target driven environment, • Excellent presentation, negotiation, and communication skills, • Team-oriented approach with a collaborative mindset Benefits • Competitive base salary with performance based incentives, • Clear opportunities for career progression and development, • Access to best-in-class sales tools and resources, • Supportive and collaborative team culture, • Income protection insurance, • Death in service cover, • Employer pension contributions, • Education support scheme, • Employee assistance programme, • Paid maternity and paternity leave

Company Description At Turtles, our mission is to make shopping magical again. We’re building the world's #1 platform for powering interactive shopping experiences, helping brands and retailers transform how they promote and sell their products. Turtles powers some of the world’s most iconic brands, fueling over $250 million in annual GMV and serving a community of over 27 million US shoppers. We're a rapidly-growing global company, and we are now looking for a Customer Happiness Advocate to join our team remotely, to help us continue our rapid growth. As part of Turtles, you'll be in a fast-paced environment that encourages open communication. You'll have the opportunity to work on exciting projects and bring your own ideas to the table. We value passion and reward those who deliver results. We welcome applications from all over the world as we have both an office in Helsinki, Finland and remote teams globally. Role Description Are you looking to join a high growth tech company? Are you passionate about people? Then we are looking for you! We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront! As a member of this team, you would be responsible for answering customer inquiries through email, chat, and phone. Successful applicants will begin with a two-week remote training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and include evening work. We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines. We're looking to fill this role immediately, so please apply ASAP! Responsibilities • Adhering to a daily schedule that includes a mix of taking phone calls, simultaneous chats, and responding to emails., • Engaging in human conversations with customers to identify and resolve issues, and provide help for them to succeed and have fun while shopping., • Ensuring customers receive the best Customer Service possible by responding to them in real time with the highest quality answer and experience possible. We live to go above and beyond for our customers., • Completing follow-up documentation after each customer ticket., • Offer needs-based solutions, not pushy sales., • This is not a regular 9-5 job - We have 24/7 Customer Support so we are seeking night owls and weekend warriors alike!, • Owning your own development through reflection, reviewing past interactions and preparing to take initiative on opportunities. Requirements • In possession of a work permit in your country of residence. Your application will not be considered if you do not meet this requirement., • Modern computer skills: Must be comfortable using and multitasking through: G-Suite, presentation software, communication tools (Slack and Zoom). Ability to learn new software is an asset., • Nice to have: experience with a CRM like Intercom/Zendesk, using text expander software, MMO gaming mouse (for productivity), • Fluent professional English proficiency, • Type a minimum of 50 words per minute (Test yourself online if unsure!), • Excellent written and spoken communication skills, • Ability to multi-task in a fast-paced environment, • Willingness to help our customers and provide them with a personal experience, • Creative problem solver, • Ability to continuously develop and adapt to a growing team, • You hold yourself to high ethical standards, • Proofread your application!

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client We Are Refyne are exclusively partnered with a fast-growing, disruptive personal care brand entering an exciting new phase of growth. With strong retail distribution across major UK retailers and ambitious plans to scale internationally and accelerate their D2C and social-first channels, this brand is building a best-in-class digital engine. They are now looking for a Digital Marketing Specialist to play a key role in driving performance, customer acquisition, and online growth. Responsibilities: • Own and optimise paid media campaigns across Meta, TikTok, Google Ads and other digital channels to drive traffic, sales and customer acquisition., • Manage daily budget pacing and performance metrics, including ROAS, CTR and conversion rates., • Develop and execute A/B testing across ad creatives, landing pages and messaging to improve campaign performance., • Conduct audience research, competitor analysis and market testing to inform strategy and targeting., • Create compelling ad copy and brief creative assets aligned to brand tone and target audience., • Monitor and report on campaign performance, identifying opportunities to improve conversion and user experience., • Collaborate with internal teams to align marketing activity with wider business objectives and product strategy., • Manage external CRM support, ensuring email flows, campaign cadence and lifecycle marketing activity drive retention and CLTV., • Support the development and optimisation of loyalty initiatives., • Track and analyse performance across GA4, Shopify and ad platforms, delivering regular insights and recommendations., • Maintain accurate tracking and attribution across campaigns using UTM parameters and pixels., • Stay up to date with platform updates, industry trends and emerging best practices. You Are: • Experienced in digital or performance marketing, ideally within DTC e-commerce or personal care., • Hands-on with paid media platforms including Meta, TikTok and Google Ads., • Analytical and data-driven, with a strong test-and-learn mindset., • Knowledgeable in CRM, email marketing and customer lifecycle strategies (Klaviyo experience is a plus)., • A strong communicator with the ability to create engaging copy tailored to a male consumer audience., • Commercially aware, with a clear understanding of customer acquisition and online growth levers., • Highly organised and comfortable managing multiple campaigns in a fast-paced environment., • Proactive, curious and eager to learn within a high-growth, entrepreneurial brand.

About Us: - 24 Hours Location: Wembley Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use our vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players. You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities • Analyze the performance of customer promotions, including bonusing, free bets, cashback, and other incentive schemes., • Evaluate VIP player activity, behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies., • Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making., • Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation., • Build and maintain strong relationships with internal stakeholders across marketing, product, VIP management, and finance., • Develop dashboards and visualizations using Looker (preferred) or other BI tools to make complex data easily digestible., • Identify patterns and trends in customer data to support strategic planning and forecasting., • Collaborate with the wider analytics team to continually improve reporting processes and data quality. Skills & Experience • Proven experience in a customer insight or analytical role, ideally within the online gambling, gaming, or e-commerce industry., • Strong knowledge of promotional mechanics (bonusing, free spins, cashback, etc.) and how to measure their effectiveness., • Understanding of VIP customer behavior and lifecycle within gambling or similar industries., • Hands-on experience with BI tools, ideally Looker., • Proficiency in Excel/Google Sheets for data manipulation and reporting., • Strong communication and presentation skills – able to translate data into business insight., • Comfortable working cross-functionally and engaging with stakeholders at all levels. * We operate a hybrid working model of 3 days per week at our office on Fenchurch Street, and 2 days working from home. Please ensure this works for you before applying *

About Us Skin Cupid is a leading e-commerce platform on a mission to bring the very best of Asian skincare to a global audience. We are a curated destination for skincare lovers, offering a wide selection of high-quality products from the most innovative and trusted Asian beauty brands. We believe in empowering our community with knowledge and choice, making skincare shopping fun, accessible, and effective. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. About the Role As CRM and Sales Campaigns Executive at Skin Cupid, you will own our relationship with existing customers. This is the role that keeps our community coming back, turning first-time buyers into loyal Cherubs and making sure every email we send feels timely, relevant and worth opening. Reporting to the Marketing Manager, you will own the full email calendar end-to-end, from writing the copy and building the emails through to scheduling, reporting and optimisation. This is a hands-on role that requires someone comfortable doing it all themselves, with the ability to grow and delegate as the team scales. Key Responsibilities Email Marketing • Own the full email calendar, covering weekly campaigns, seasonal pushes and always-on automation flows., • Write copy, source or create assets, build emails in Klaviyo and manage scheduling and sign-off independently., • Build and optimise core CRM flows, including welcome, abandoned cart and browse, post-purchase, replenishment and win-back., • Experiment with A/B testing to gather learnings and ensure our messaging evolves alongside our customer base., • Spot opportunities for strategic optimisation and bring new flow and campaign ideas to drive revenue growth., • Create campaign emails that support our brand partners, educate our community and feel true to the Skin Cupid brand. Segmentation and Personalisation • Segment audiences by purchase history, brand affinity and skin type to deliver targeted, personalised messaging., • Develop and refine audience segments as the customer base grows, improving relevance and reducing unsubscribe rates., • Lead CRM execution for all sale and promotional events, including Black Friday, brand exclusives and clearance. Loyalty and Retention • Manage the loyalty programme mechanics, including points, tiers, exclusive access and retention incentives., • Bring the programme to life through compelling storytelling and offers that make joining feel genuinely rewarding for our community., • Report monthly on repeat purchase rate, LTV cohort trends and email-attributed revenue., • Identify retention risks proactively and activate win-back or re-engagement campaigns before customers churn. Sales Campaign Management • Project manage key retail sale campaigns end-to-end, keeping timelines, assets and stakeholders coordinated from planning through to launch., • Work closely with the Marketing Manager and wider team to ensure every sale moment is briefed, built and delivered on time., • Maintain a clear view of the promotional calendar, flagging dependencies and potential clashes before they become problems., • Ensure all campaign activity is consistent across email, on-site and offline, with the right messaging landing at the right time. What We're Looking For • 3-5 years of experience in a CRM, retention or email marketing role, ideally within e-commerce or a consumer brand., • Hands-on experience with Klaviyo or a comparable email platform, including building and managing flows independently., • Strong copywriting skills. You are comfortable writing email copy yourself to a high standard., • Confident working with segmentation, audience building and personalisation at scale., • A strong understanding of customer lifecycle marketing and what drives repeat purchase behaviour., • Comfortable with data: you can pull your own reports, spot trends and translate them into clear actions., • A self-starter who takes ownership and gets things done without needing to be prompted., • A genuine interest in beauty, skincare or K-beauty is a plus. Must be eligible to work in the United Kingdom. This role does not qualify for visa sponsorship. What We Offer • If you love working in a tight-knit team, you've found the right place!, • A collaborative, dynamic environment in a fast-growing beauty brand, • Generous employee discounts on all products, • Hybrid working model (3 days a week in our London office), • Free products and early access to new launches, • Regular team lunches, dinners, and social events, • Fully stocked snack bar in the office

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Salesforce (Field Service) Business Analyst Job Type: Permanent Location: London, UK / Hybrid Number of hours: 40 hours per week – full time Ready to utilize your experience and expertise in Business Analysis. We have an exciting role for you – Salesforce (Field Service) Business Analyst. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Salesforce (Field Service) Business Analyst. You must have a good understanding of typical business challenges, solutions and best practices in Field Service Management space, and should be able to interact with both technical and functional teams to understand requirements, analyze information, and design comprehensive solutions over the FSL platform. Key responsibilities: • Provide expertise to understand and analyse the customer’s Field Service Management requirements, • Create functional specifications, user stories and user documentation, • Help design solutions and advise suitable ways to best leverage the FSL platform to support critical business functions and meet project objectives, business requirements and company goals, • Analyze functional challenges; develop recommendations and solutions for those problems, help implement those solutions, and assess the business impacts and results, • Participate in the full software development life cycle from feasibility and requirement analysis to design, development, demo, testing and deployment, • Conduct meetings with business teams to solicit the business requirements, • Possess an overall understanding of the project solution from a functional aspect, • Provide functional oversight & guidance in the implementation of a project solution, • Provide recommendations/validations of the functional implementation of a solution, • Provide thought leadership on FSM to customer & delivery teams Your Profile Essential skills/knowledge/experience: • Excellent understanding, skills & experience on Field Service Lightning and/or other Field Service Management platforms, • Excellent understanding of Field service & related business functions, FSM workflows & best practices to drive Field Service implementations, • Experience working as Business Analyst conducting user workshops, analysing requirements, creating functional specifications, user stories and user documentation, • Proven IT/FSM experience as a team member of Field Service Management product implementation., • Experience working in Agile & Waterfall environments, • Experience/knowledge of Field Service Management Platforms, • Good understanding of Enterprise Architecture, and working with ERP/CRM systems, • Basic understanding of Salesforce development platform, Service Cloud, and best practices, • Salesforce Business Analyst/Service Cloud/ Field Service Lightning Consultant certified. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence across Africa, GOAT represents one of the largest groups of gaming brands on the continent. Job Summary: We are seeking a dynamic and versatile Training Specialist to join our team. In this role, you will not only provide exceptional customer service but also travel to local offices to deliver training programs to our teams. The ideal candidate is a strong communicator, a problem-solver, and a passionate educator who can adapt to different environments and audiences. Key Responsibilities Customer Service: • Resolve complex or escalated customer issues that first-line agents cannot address, • Provide expert-level support for account related problems., • Maintain accurate records of customer interactions and transactions., • Collaborate with internal teams to escalate complex customer issues., • Communicate with Local CS Teams via email, and messaging applications to provide detailed explanations and resolutions. Quality Assurance: • Ensure that all customer interactions meet company standards and policies., • Monitor and evaluate the quality of service provided by first-line agents. Training Delivery: • Travel to local and regional offices to deliver training sessions to customer service teams and other staff., • Develop and update training materials, including presentations, handouts, and guides, to ensure they are relevant and effective., • Conduct needs assessments to identify knowledge gaps and tailor training programs accordingly., • Facilitate engaging and interactive training sessions, both in-person and virtually, to enhance team performance and customer service skills., • Monitor and evaluate the effectiveness of training programs, gathering feedback and making improvements as needed. Additional Responsibilities: • Stay up-to-date with company products, services, and policies to provide accurate information to local teams and trainees., • Build strong relationships with local teams to foster collaboration and knowledge sharing., • Assist in the onboarding process for new customer service agents, ensuring they are well-prepared for their roles., • Represent the company professionally during travel and training engagements. Qualifications Experience: • Minimum of 2 years of experience in customer service or a related field., • Proven experience in delivering training or presentations to groups. Skills: • Excellent verbal and written communication skills, fluent in both Portuguese and English., • Strong interpersonal and relationship-building abilities., • Ability to travel frequently and work flexible hours as needed., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (Salesforce Service Cloud a bonus)., • Organizational and time-management skills to balance customer service and training responsibilities., • Problem-solving skills and the ability to think on your feet. Key Attributes: • Self-motivated and proactive., • Adaptable to changing environments and schedules., • Passionate about helping others learn and grow., • Patient, empathetic, and customer-focused. If you are a customer service professional with a passion for teaching and a willingness to travel, we encourage you to apply for this exciting opportunity to make a meaningful impact on our teams and customers! Frequent travel to local and regional offices is required (Africa) If you are a customer service professional with a passion for teaching and a willingness to travel, we encourage you to apply for this exciting opportunity to make a meaningful impact on our teams and customers! * Please note that we operate a hybrid working model of 3 days in the office and 2 days working from home! Please make sure this works for you before applying *

Our client is committed to helping young people explore their future career paths by combining digital innovation, useful resources, and insightful guidance. This work requires not just tools—but real understanding and collaboration. Their approach involves working closely with academic institutions, employers, and tech partners to create opportunities for students. Our goal isn’t just job matching—it’s about helping individuals unlock potential, gain clarity, and grow in confidence as they enter the world of work. They are looking for motivated individual to support the successful delivery of recruitment campaigns. You'll play a key role in providing high-quality service to clients and ensuring candidates feel supported and informed every step of the way. This role involves working with stakeholders across different parts of the business, helping manage application processes, assessments, and communications—creating a seamless and positive recruitment journey for all involved. Key Deliverables: Client Success • Help maintain a strong pipeline of applicants to meet the hiring needs of clients, ensuring diversity and quality throughout., • Run interactive sessions or training to assist hiring teams in understanding the assessment process and their involvement in candidate evaluation., • Keep application processes on track, ensuring prompt movement through the hiring funnel and meeting agreed turnaround times., • Build and maintain strong client relationships through professional, timely communication both online and face-to-face. Candidate Journey • Plan and manage assessment events, including interview scheduling, candidate communication, and logistics., • Communicate updates and outcomes to candidates, including constructive feedback where appropriate., • Keep records and recruitment status reports accurate and up to date., • Ensure candidates feel informed and supported, answering queries clearly and efficiently throughout the process. Team Collaboration • Maintain open communication with colleagues to ensure smooth coordination during campaigns., • Attend team check-ins and contribute ideas and updates., • Manage competing tasks with flexibility and strong time management, particularly during busy recruitment cycles. Personal Attributes • Confident and adaptable communicator, able to tailor messaging for different audiences, including hiring teams and applicants., • Strong organisational skills and a clear sense of priority management., • A collaborative team player who thrives under pressure and remains calm in busy periods., • Client-focused, with a professional and commercial mindset., • Resilient, with the ability to juggle multiple tasks without losing focus. Skills & Experience • Previous experience in a customer-facing role is essential; recruitment experience is a plus., • Familiarity with the early careers space, • A genuine interest in delivering top-tier support to candidates. If you would like to find out more - please click Apply Now and one of our team will let you know next steps!

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly trained team works hand-in-hand with organizations worldwide, including over 80% of Fortune 100 companies. If you’re looking for a business that offers real career opportunities and progression, get in touch today, and let’s talk about how we can fast-track your career! The Job We are seeking an experienced Sales Director to lead our UK and Ireland sales teams in a critical leadership role. The successful candidate will drive solution sales strategies and foster growth to exceed ambitious sales targets. This role will focus on expanding our current sales function, managing high-performing sales teams, and developing key client relationships to drive business growth for AVI-SPL. Due to sustained and unprecedented growth, AVI-SPL is expanding its sales leadership team. This newly created Sales Director role will work in partnership with our existing Sales Director to support our continued success and market expansion. Essential Duties and Responsibilities • Strategic Oversight: Develop and implement sales strategies to achieve ambitious growth targets. Drive regional account acquisition and retention, identifying new markets and opportunities., • Team Development: Lead and mentor the sales team, managing hiring, performance, training, and development. Develop and implement strategies to achieve key sales targets., • Client Focus: Build executive-level relationships with decision-makers and clients. Engage directly with enterprise clients, providing end-to-end technology solutions and ensuring client satisfaction., • Solution Selling: Build strategic partnerships and identify growth opportunities. Represent AVI-SPL in delivering tailored, customer-centric solutions., • Forecasting & Performance Management: Oversee lead management, assist with proposal development, and track/report key metrics such as bookings and forecast accuracy. Coordinate and lead bid and risk assessment activities, ensuring profitability and competitive positioning., • People Management: Lead and mentor a high-performing team of sales professionals, ensuring alignment with company goals. Represent the sales team for the UK and Ireland and collaborate with other departments to achieve objectives., • Collaboration and Innovation: Engage with internal and external partners to develop innovative solutions and services. Share best practices, insights, and market observations to elevate organizational performance. Ensure seamless post-sales handover to Customer Account Management and Service Delivery teams. Skills and Abilities • Strong leadership and team-building capabilities, with a focus on aligning management and achieving strategic goals., • Proven sales experience, with expertise in solution selling, particularly within the tech or AV markets., • Excellent communication, interpersonal, and problem-solving skills, with a results-driven mindset., • Proficient in building relationships, managing conflicts, and maintaining productive collaborations at all levels., • Skilled in task management, handling shifting priorities, and working independently to meet deadlines., • Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and business productivity systems., • Background in AV or technology solution sales (e.g., voice providers, unified communications, workplace management) Why Work for AVI-SPL? At AVI-SPL, we are global leaders in universal communications, and we ensure that our work environment reflects our industry-leading status. We treat all our employees as individuals and offer clear goals and career paths to maximize your potential. Along with this, we offer: Company Benefits: • Company Culture: Enjoy a dynamic and engaging work environment., • Health & Wellbeing: Access private healthcare, employee assistance programs, and mental health support., • Work-Life Balance: Flexible working policy, increased holiday with service, and work-from-home options., • Learning & Development: Access to online learning resources and AVIXA membership for industry education., • Employee Discounts: Discounts via an online retail platform and through our recognized partners., • Additional Perks: Cycle-to-work scheme, Season ticket loans, Generous referral scheme. Diversity & Inclusion We are committed to diversity, providing connection, opportunity, and a voice to everyone, from every background. We Thrive Together: We appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans, better employees, and makes AVI-SPL a stronger business. Equal Opportunity Employer AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age, or disability status. Feeling stuck or undervalued? Ready to take your career to the next level? Apply today!

TRANSITION MOBILISATION DIRECTOR Contract: Strategic Projects Location: London or Birmingham Hours of work: 40 Hours Per Week Contract Type: Permanent We are seeking a strategic, process-driven Transition Mobilisation Director to lead the seamless mobilisation of large, complex FM contracts. This role requires a confident senior leader who can partner closely with Commercial, Central, and Operations teams to translate bid activity, customer engagement, and contract requirements into a clear, actionable mobilisation strategy. Job Description We are looking for an experienced professional who can operate effectively in a matrix environment, provide high-level stakeholder oversight, and ensure the full mobilisation programme is delivered to quality, time, and budget. This role also has a strong commercial dimension, supporting bid shaping, securing work, and showcasing ISS capabilities. Key Responsibilities • Work with UK Commercial, Operations, and the Bid Transition Director to build a Mobilisation Plan aligned with contract requirements and ISS delivery methodology., • Build and lead the Transition Team in partnership with the UK&I Transition Director, ensuring effective coordination across central teams, SMEs, and operational leads., • Lead Project Leads in delivering large new or retained contracts in line with the ISS Transition Process Framework (TPM) and governance standards., • Provide regular progress updates to Operations Key Account Portfolio Directors, ISS Senior Leaders, and the UK Board., • Ensure consistent and correct use of the TPM across all projects, updating plans to meet customer needs, ISS requirements, and agreed objectives., • Allocate resources appropriately to ensure daily project tasks and workstream commitments are met., • Build strong internal and client relationships, ensuring the right ISS workstream owners contribute to delivery., • Maintain effective stakeholder management, establishing clear communication and escalation routes for each project., • Monitor progress and make necessary adjustments to ensure project goals are achieved., • Produce accurate, timely reports for sponsors and stakeholders, including RAID logs., • Keep all programme documentation updated and coordinate evidence of delivery across workstreams., • Manage seamless handover to operations and client receiving teams, and ensure effective project closure with lessons learned captured. Professional and Personal Competencies/Qualifications • Significant programme or project management experience - gained within the FM industry., • Degree-level education or relevant qualification (e.g., PMP, Prince2 Practitioner) or equivalent experience., • Proficiency with project management tools such as MS Project, MS Project Online, or Monday.com., • Strong understanding of commercial contracts., • Skilled in building stakeholder relationships and acting as a trusted advisor., • Excellent written and verbal communication skills., • Strong analytical, reporting, and presentation capability., • Advanced MS Office skills, particularly Excel and PowerPoint., • Ability to think strategically and understand wider programme impact., • Proven track record of strong professional relationship-building and team collaboration., • Positive, proactive approach to delivering results and driving continuous learning., • Fluent in English; additional languages beneficial., • Experience working in multicultural, matrix environments with multiple reporting lines. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES • Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales., • Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings., • Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance., • Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners., • Analysing market trends and consumer behaviour to inform merchandising strategies., • Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance., • Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations., • Reporting on performance metrics and online sales to inform business decisions., • Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders., • Keep abreast of all localised online activities and developments impacting sales online., • Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products., • Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success., • Any other ad hoc tasks required. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • Minimum of 5 years of experience in merchandising., • Proficiency with Salesforce Commerce Cloud (SFCC)., • Strong knowledge of web development technologies, including HTML, CSS, and XML., • Experience with AP systems., • Advanced skills in Microsoft Excel for data management and reporting., • Expertise in data reporting, analysis, and interpretation., • Familiarity with UI/UX principles and best practices to enhance user experience., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___

Established in 2014, NVLTY is a growing online based fashion brand with a growing social following of over 250,000 across social media platforms.We’re an ambitious London based brand built from the ground up with a clear vision. What started as an idea has grown into a brand driven by creativity, authenticity, and an ethos based on providing premium, yet value driven pieces.Our focus is simple; deliver high quality pieces that combine streetwear style with everyday wearability, while staying true to the community that helped build us. As we continue to grow, we’re constantly on the lookout for people who share that same drive. People who think differently, bring new ideas, and take pride in what they do. If this sounds like you and you’ve got what it takes to help push us to the next level, this could be the place for you. We’ve built this brand from the ground up, and the journey is only just getting started. As we grow, you’ll grow with us. Role Summary: N V L T Y is seeking an exceptionally talented and driven E-Commerce Executive to support and strengthen our online retail offering through the optimisation and management of our digital storefront. This role will play a key part in shaping the future direction of our e-commerce and digital trading strategy, ensuring every element of the website aligns with our brand image, customer expectations, and commercial performance targets. In this role, you will work closely with our CEO, marketing, Operations and Customer service teams to take ownership of key aspects of the Shopify e-commerce experience, from product launches and merchandising through to performance analysis and optimisation. Combining strong technical understanding with commercial awareness, you will help deliver a best in class online experience that drives traffic, conversion, and revenue growth. • Support the day-to-day management of the brand’s e-commerce platform, ensuring the website is optimised for performance, usability, and customer experience., • Manage product uploads and site merchandising, ensuring all product information, imagery, pricing, and content are accurate and aligned with brand standards., • Work closely with the marketing team to ensure product launches, collection drops, and campaigns are executed seamlessly across the website., • Monitor key e-commerce performance metrics, including conversion rate, traffic, AOV, and product performance, identifying opportunities for optimisation., • Support the creation and maintenance of homepage updates, collection pages, and promotional landing pages., • Conduct regular analysis of website performance using Shopify, Google Analytics, and other reporting tools to identify trends and opportunities., • Work with marketing and creative teams to ensure the website reflects current campaigns, launches, and brand storytelling., • Support ongoing website optimisation and CRO initiatives, identifying improvements that enhance the customer journey and increase conversion., • Assist in managing site promotions, discount codes, and campaign landing pages across seasonal sales and marketing initiatives. Requirements: • Minimum 2 years of Shopify experience, ideally within fashion or retail, • Strong analytical skills with the ability to interpret website and trading performance data, • Experience using a Search and Merch tool automation and rule sets (preferable), • Experience uploading Content across multiple platforms, • Experience using Google Analytics or similar reporting tools, • Excellent written English and verbal communication skills, • Strong attention to detail and organisational skills, • Ability to demonstrate strong commercial awareness, • Experience with Ecommerce platforms, third-party plugins and CMS systems, • Computer literate, proficient in MS Office (Outlook, Excel, Word), • Ability to analyse and report on site metrics such as conversion rate, AOV, CTR etc, • Good communication skills, both verbal and written as you will be working with a range of colleagues and prospective employees at all levels, • Driven work ethic with the ability to take ownership of your work and responsibilities, • Ability to work under pressure and meet deadlines in a fast-paced environment Applicants may be asked to complete a short Shopify e-commerce trading or website optimisation task as part of the interview process Benefits: · Discretionary yearly bonus · 25 days holiday + Bank Holidays + Your Birthday Off · Flexible Working · 35 Working Hours per week with 1 hour lunch break · 50% Staff discount · Social events · Pension Scheme

Ecommerce Manager -High Growth Consumer/D2C Brand London - Hybrid (3 days in office) £40,000 -£50,000 We’re hiring for an Ecommerce Manager to join one of the UK’s most exciting challenger consumer brands. They are already well established, with strong brand awareness, and a clear position in a fast-growing, better-for-you category. Having built real momentum offline, they are now investing further in ecommerce and D2C as a key growth channel. This is a hands on role suited to someone who enjoys execution, trading and making things happen. You'll work closely with the Ecommerce Director and play a key role in the day to day running of the online channel, driving the trading rhythm of the site, support launches and promotions, improve the customer journey, and make sure the channel is running effectively day to day. This role is ideal for someone who is hands-on, commercially minded and excited by execution who wants breadth, ownership and exposure in a high-growth brand environment, rather than a narrow role in a bigger business. What you’ll be doing: • Supporting day to day trading and execution across the D2C site, • Supporting improvements across conversion, customer journey and retention, • Monitoring site performance and helping identify trading opportunities or issues, • Managing product uploads, collections, merchandising and onsite content, • Coordinating launches, promotions and campaign execution, • Working with Shopify and relevant ecommerce tools / agency partners, • Monitoring performance and spotting trading opportunities or issues, • Collaborating cross-functionally with marketing, brand and operations, • Helping turn performance data into clear actions and priorities Looking for: • Experience in ecommerce, digital trading or D2C operations, • Hands on Shopify experience, • Strong attention to detail and comfort owning execution, • Commercial instinct and curiosity around what drives performance, • Someone proactive, organised and happy working in a lean, fast-moving team, • Experience in consumer, FMCG, lifestyle, wellness or challenger brands is helpful Why this role stands out: • Join a high-growth challenger brand with real momentum and category relevance, • Broad role with genuine ownership and visibility, • Work closely with a strong senior leader while still having space to make an impact, • Ambitious, energetic and values-led culture, • Great perks and a team environment that feels much more modern and entrepreneurial than most businesses at this level including (free gym and wellness memberships, work from anywhere for 2 weeks, 25 days holiday and monthly team socials) If you’re in ecommerce and want a role with more pace, more ownership and more upside, then apply now !!

About the Role The Ecommerce & Digital Marketing Manager will play a pivotal role in driving online growth and delivering an exceptional digital customer experience. Reporting directly to the Founder / Head of Brand, this role oversees the end-to-end ecommerce operation, from website management and digital marketing to stock flow, customer service, and analytics. This is a dynamic, cross-functional position suited to someone with strong commercial awareness, analytical skills, and experience in scaling premium or luxury ecommerce businesses. Key Responsibilities Website & Platform Management • Oversee the day-to-day management of the Shopify website, ensuring homepage, navigation and collections are updated and optimised for UX/UI., • Conduct regular website audits and backend performance analysis, implementing enhancements to improve site speed, experience and conversion., • Coordinate and prepare for potential site migration to Shopify Plus., • Manage product uploads, collections and content to ensure accurate and timely launches., • Maintain and distribute weekly/monthly stock reports for internal and accounting use., • Optimise stock allocation across warehouse, studio and retail to support demand and sell-through., • Oversee the online returns process and introduce improvements to enhance customer experience. 3PL & Logistics • Manage relationships with third-party logistics partners, ensuring timely order fulfillment and returns processing., • Liaise with warehouse teams to resolve inbound/outbound delays and maintain stock integrity. Customer Service & CRM • Oversee customer service functions, ensuring a premium and responsive support experience., • Review and improve customer journey touchpoints., • Analyse customer feedback and requests (e.g. back-in-stock alerts) to inform stock and product strategy. Analytics & Trading • Produce weekly and monthly ecommerce performance reports and KPIs., • Lead ecommerce trade meetings, providing insights and recommendations based on sales data., • Monitor global site experience and ensure localisation where required., • Analyse underperforming territories, SKUs and pages; implement strategies to drive growth. Marketing & Growth Strategy • Own the ecommerce growth strategy in collaboration with internal teams and external digital marketing agency., • Lead CRM and email marketing via Klaviyo, including flows, segmentation, and campaign optimisation., • Manage digital marketing budget across paid ads, affiliates, and promotional campaigns., • Partner with creative and marketing teams on campaigns, product launches, and brand activations., • Develop markdown and promotional strategies to move seasonal stock whilst protecting margins. Product & Merchandising • Manage homepage and category merchandising for commercial and visual impact., • Oversee catalogue creation, asset management and product copywriting., • Forecast and plan recuts of bestselling products., • Conduct price analysis and monitor alignment with stockists. Finance & Planning • Prepare monthly ecommerce forecasts, including sales, P&L, margin analysis, and performance metrics., • Support budgeting for digital marketing, promotional activity and stock management., • Collaborate with finance and operations teams on stock, returns and sales reporting. Skills & Experience Required • Proven experience (3–5+ years) in a ecommerce role, ideally within premium or luxury fashion., • Strong experience managing Shopify (Shopify Plus experience a bonus)., • Proficient in Klaviyo, Google Analytics, Meta Ads Manager, Zedonk, and Excel., • Understanding of CRM, retention strategies and customer lifecycle., • Proven ability to drive growth through CRM, marketing and data-led decisions., • Analytical thinker with experience in forecasting, P&L planning and reporting., • Strong organisational and project management skills with the ability to work cross-functionally., • Passion for delivering exceptional customer experience and digital innovation. Desirable Experience • Experience with international ecommerce operations, including duties, shipping and localised marketing., • Familiarity with SEO, site performance tools and ecommerce best practices., • Background working with retail stores and 3PL providers., • Understanding of merchandising concepts including weeks cover, stock flow and margin mix., • Previous involvement in a Shopify Plus migration or build.

Role Description Title: Key Account Manager (London) Based in: London, UK Reporting to: Chief Revenue Officer Who Are We? We are a young, entrepreneurial global expert in connectivity and data management services, focusing exclusively on the media and entertainment industry. In short, we allow creatives to collaborate on content wherever they are in the world. We do this by providing an extensive range of SaaS/PaaS solutions backed up by unrivaled technical support which enables them to manage and transfer valuable and critical content quickly, securely and effectively. Our media network is the largest and most established private, high-performance network for the media industry connecting the leading studios, production and post-production facilities across the globe. The Role The Key Account Manager at Sohonet is responsible for working with assigned customers and selected target prospects to assess their film, episodic, TV and advertising media workflow challenges, propose solutions based on Sohonet platforms and services, thereby building a strong pipeline of sales opportunities to qualify and advance to closure. This is a sales role that involves renewing existing business, finding opportunities to up-sell those contracts and hunting across existing customers and selected new prospects for new opportunities to sell into. It requires extensive pipeline building and prospecting. The candidate must be highly motivated, extremely organized, results-oriented and possess outstanding communication and negotiating skills. Responsibilities • Meet or exceed quarterly sales bookings goals., • Structure and sell profitable solutions to drive growth at the top and bottom lines for Sohonet., • Participate in regular team and 1-on-1 meetings to discuss advancing sales opportunities, removing blockers, deal structure and strategy., • Contribute to a strong sales culture built around individual effort combined with teamwork, CRM and sales tool discipline, aggressively managing leads, “land and expand” account base selling and a continuous focus on achievement., • Build, strengthen and expand relationships with assigned accounts that include leading studios, production and post-production companies, VFX studios and creative agencies that produce commercials., • Schedule and complete at least nine meetings (Zoom or face-to-face) per week with customers and prospects., • Attend industry events, network and be immersed in the media and entertainment scene with the objective of building sustainable relationships that will lead to business opportunities and closed business., • Work with internal cross-functional teams to advocate for clients, resolve sales blockers and to share information about specific customers and the overall market., • Maintain extensive knowledge of Sohonet’s products and services and how they serve our customer's needs, including features, advantages, and benefits, and key examples of usage., • Ensure Sohonet is represented in a professional and positive manner; be an evangelist for Sohonet. Skills & Education • University degree., • Fluency in written and spoken English., • 3.5+ years related experience in media services, media/content centric SaaS/PaaS or network services selling into the media and entertainment industry., • The candidate is experienced in both tele-sales as well as face-to-face sales of SaaS/PaaS platforms and services in the £10K - £100K+ ACV space., • Excellent verbal and written communication skills, • Proven presentation/demonstration and client interaction skills., • Ability to work in a team environment as well as individually., • Proficiency with Salesforce.com and associated sales systems is preferred., • Ability to manage multiple opportunities and varying levels of complexity concurrently. The Candidate • Passion for solving media customer challenges with technology and services., • Responsible, self-motivated and professional., • Hands-on approach to tackling tactical as well as strategic work., • Proven ability to operate effectively – and with velocity – in a fast-paced, entrepreneurial startup environment in which cross-functional teamwork and initiative is a must., • A high level of energy with the ability and desire to work on advancing opportunities during standard, as well as non-standard, working hours., • Ability to travel as required by the business, although this is expected to be minimal (e.g. 5%), • Must be a citizen of the United Kingdom or eligible to work in the U.K.. Location This position is based at Sohonet’s office in Soho (central London). This position is expected to be in Central London visiting not only the office but more importantly customers and prospects, at least three days a week. Compensation Annual Salary: £65,000.00 Target Commission: £65,000.00 Commission Rate: 5.5% Why you want to work for Sohonet Sohonet is the global expert in connectivity, media services and network security for the media and entertainment industry. We allow creatives to work on content wherever they are in the world by providing an extensive range of solutions which enable them to transfer and store valuable and critical content quickly or to collaborate securely in real-time. And all of this is backed up by our unrivaled 24/7 technical support. The Sohonet Media Network is the largest and most-established private, high-performance network for the media industry and connects over 500 of the leading studios, production and post-production facilities around the world. The winner of two Emmy Awards, Sohonet enjoys strong partnerships within the broadcast and film industry, supporting organizations such as the BFC, The Production Guild, SIGGRAPH, HPA, SMPTE, The Digital Production Partnership, AMWA, UK Screen Association, The Production Guild, StudioSysAdmins, MESA and MESA Europe, and The Visual Effects Society. Apply Online To apply for this position, please visit our website at ___ and complete the easy-to-use on-line application process in this section of our website. Sohonet is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate on any basis and recognize all applicable legally protected characteristics.