Online customer support jobs in NottinghamCrear alertas

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. At M Group Energy, were enabling the energy essential to support our lives.We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. What we do We design, build and commission high-voltage substations up to 400kV and deliver major overhead line projects. Some of our work supports brand-new low-carbon infrastructure, and some keeps the existing network running safely and reliably. Either way, youll be helping to keep the country powered. Where you'll be working? Were growing our Estimating team and looking for people to join us in Annesley, Nottinghamshire (23 days a week in the office) in the following roles: Youll be joining a team thats supportive, safety-focused and genuinely good to work with! Estimator Substations Estimator Overhead Lines (OHL) Senior Estimator Substations & OHL (18-month FTC) What Youll Be Doing Youll work closely with bid, design, commercial and project teams to pull together accurate, competitive tenders. Day-to-day, youll be: Spotting scope and risks Helping kick off bids and shaping bid programmes Working with procurement and commercial teams Challenging and reviewing project solutions Comparing supply chain quotes and benchmarking costs Building tender prices in Excel (Candy software may come later) Preparing client pricing documents and supporting presentations Building strong working relationships across the business What Youll Bring Estimator Substations Experience in 400kV substation projects (preferred) Infrastructure project experience (essential) Estimator Overhead Lines (OHL) Experience in 400kV OHL estimating (preferred) Infrastructure project experience (essential) Senior Estimator (FTC) Solid estimating experience across substations and/or OHL Confidence leading major bids and supporting strategic tendering For All Roles Ability to read and understand engineering drawings and specs Basic understanding of engineering/construction terminology Basic understanding of contractual terminology Strong Excel skills and good general Microsoft Office knowledge Ability to work under pressure and hit deadlines A proactive, organised and methodical approach Flexibility around working hours What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan Discretionary bonus scheme 25 days annual leave plus bank holidays Whats in it for you? Not from an HV background? If youre an Estimator with a civils background rather than HV experience, weve also got a role in our Distribution & EV team . Its a hybrid role based in Bootle, working on safe, high-quality EV charging projects. Youll review bids, assess risks, build rates from first principles and support tender submissions perfect if youre passionate about net zero and want to be part of a fast-moving, future-focused team. Whats in It for You Ready to Power the Future? Whether your expertise lies in substations, overhead lines, or both, wed love to hear from you. Join us and help deliver the essential infrastructure that keeps the UK energised. No HV Experience? If you dont have high-voltage substation or OHL experience but come from a civils estimating background, were also recruiting an Estimator within our Distribution & EV team . This hybrid role (based in Bootle ) focuses on delivering safe, high-quality EV charging infrastructure. Youll assess bid opportunities, evaluate risks, build rates from first principles and support tender submissions ideal for those passionate about the journey to Net Zero and looking to grow in a fast-paced, future-focused environment. About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-LP1 #LI-Hybrid INDREG IND2 TPBN1_UKTJ

Telemedicine Doctor About this role We are looking for a General Medical Council (GMC) registered Doctor based in the United Kingdom to join our established UK Digital Health service. This is an exciting role for a Doctor to be involved in our successful UK-focused prescribing service, primarily supporting our weight management programme. You will be responsible for remotely evaluating and assessing patient consultations using audio-visual methods (AVCs) to determine eligibility for treatment and issue prescriptions safely and legally when all requirements have been met. This role will be part of a dynamic, UK-based team specialising in prescribing GLP-1 weight loss medications to patients across the UK. Location: Fully Remote / Job Type: Temporary Duration of booking: Expected to be ongoing Proposed start date: ASAP Pay Rates: Up to £80 per hour Umbrella or Ltd Hours / Working Days: 3 session a week – Session between either 6am-11am or 4pm -10pm Insurance: Indemnity insurance is required Role Requirements • Conduct audio-visual consultations (AVCs) with patients to review their medical history, assess their suitability for treatment, and establish a clear clinical need., • Use our asynchronous online platform to evaluate repeat patient consultations and determine whether patients should continue to be prescribed treatment., • Prescribe treatment in accordance with the clinical protocols set by the company and strictly adhere to GMC guidelines and UK regulations., • Request further information from patients where needed to safely prescribe, and complete accurate, concise clinical notes on patient records., • Complete own work efficiently and in accordance with the designated rota, supporting the team to meet customer demand., • Engage in regular team meetings and mandatory training sessions specific to UK practice., • Maintain continuous professional development (CPD) and keep up to date with prescribing requirements to ensure clinical competency and Independent Prescriber rights., • Work closely with our Customer Support team to provide patient support via email, phone call, or video consultation., • If needed, provide professional correspondence to other health care professionals (e.g., GPs) in the UK. PERSON SPECIFICATION • Knowledge & Experience, Key Competencies & Qualifications relevant to the Role, • Based in the United Kingdom with the right to work., • Fully registered with the General Medical Council (GMC) and hold a License to practice., • A minimum of two years post-registration clinical experience is desirable., • Experience managing patients with obesity and/or type 2 diabetes; experience with GLP-1s and weight management pathways is a significant advantage., • Proven experience working in a digital health or telemedicine environment, specifically conducting Audio-Visual Consultations (AVCs)., • Experience prescribing according to established clinical pathways/protocols., • Experience using Customer Service tools such as Zendesk is beneficial., • Fluent in written and spoken English., • Computer literate with a secure home working environment., • Excellent communication skills and meticulous attention to detail.

Express Recruitment are proud to be working with our client, a true Nottingham success story, who have grown year on year to become a leading specialist in their field. Recognised as one of Nottingham’s fastest growing companies, they are now looking for ambitious individuals to play a key role in supporting their key account customer base. Ensuring the smooth operation of account activities, the successful candidate will have experience working in the freight sector in a similar role and be looking to build a long term career. In return, you can expect a strong benefits package including a competitive salary of c£32k, 25 days annual leave plus stats and life assurance. You will be working from recently renovated offices which provide the best opportunity for growth, to include meeting hubs, break rooms complete with table football and a fresh coffee machine! Roles & Responsibilities • Manage customer requirements in line with established service procedures and agreed service levels, • Track and trace shipments through online systems, coordinating with external partners to resolve delivery issues, • Process shipment reports, investigate discrepancies and communicate updates or amendments as required, • Produce and maintain reports, master data and spreadsheets to support accurate costings and invoicing, • Monitor key performance indicators and escalate performance or data discrepancies when necessary, • Ensure all required documentation is accurately processed and forwarded to relevant departments Skills & Experience • Experience in a similar role within the freight sector * Proven ability to build and maintain strong customer relationships, • Highly organised with excellent attention to detail, • Proactive, self-motivated and able to work to deadlines under pressure, • IT literate with experience using reporting tools and spreadsheets About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you. Vacancy Summary Hours: Monday to Friday Salary: c£32,000 per annum D.O.E Location: Nottingham, Nottinghamshire Job Type: Permanent Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

General Overview This is a role for someone who is passionate about solving domestic property subsidence issues to the highest technical standard. The role covers all aspects of Engineering for our residential subsidence repair business. It is a hands-on role in all aspects, including site visits and being personally responsible for deliverables including supporting our Global businesses. Key tasks include: Accurately diagnosing subsidence properties both structurally and geotechnically and creating technically correct treatment plans, Feasibility of schemes, design, design checking, quality assurance of all residential designs, quote quality checking and advising the operations department on engineering matters. About the Company At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor specialising in sustainable solutions, working in various market sectors. We are looking for excellent new people to join our business and be an integral part of our growth plans. We prioritise our values and provide a place where you can be yourself and thrive. Geobear offers opportunities for development, growth, and a remarkable career. We work directly or indirectly for all the major infrastructure owners and built very strong relationships in this market. We have achieved significant growth over the past few years and have very ambitious and exciting growth plans for the next 15 years. What Sets Geobear Apart Geobear leads the industry with sustainable and efficient ground stabilisation solutions. Our advanced resin injection technology is a non-disruptive, faster, and more sustainable alternative to traditional methods. Sustainability: Our eco-friendly solutions reduce the carbon footprint, addressing ground stabilisation issues worsened by climate change. Efficiency: We deliver projects swiftly with minimal disruption, ideal for businesses needing quick turnaround times. Innovation: Continuous innovation ensures state-of-the-art, effective, and sustainable solutions. The company vision is on continuous improvement Culture: We foster a growth mindset culture where every team member has an opportunity to harness their skills and experience and to develop their professional skills to advance in the company if they perform well over time. Join Geobear and be part of a team that’s making a significant positive impact on the environment and the future of ground engineering. Our Vision and Values Purpose: We enhance people’s quality of lives by reducing stress and expedite decarbonisation of the planet. Vision: To be the world leading provider of sustainable geotechnical asset management solutions. Our Culture If you are hungry for growth, enjoy targets and are open-minded about new ways of thinking and doing things, you will find it great working for Geobear. Our job is to solve problems for our clients, so the more proactive a problem solver you are, the better you will fit into our team of dedicated colleagues. We strive to keep our clients' world running with our proven technology which saves time, money and the impact on the world. Qualifications • Educated to degree standard in Civil & Structural Engineering, M Eng / MSc (Eng) preferable, • A track record of designing geotechnical solutions, preferably in domestic subsidence space, • IT skills across multiple platforms - Google Suite/MS Office/Salesforce/Plaxis, • Experience in retaining wall analysis and design., • Member of ICE / IStructE Experience • c10 years experience in engineering, • Variety of project sizes and complexities (all causations of subsidence), • Ideally coming from a contracting and / or consulting business and / or loss adjusting and / or building control with experience in building / foundation engineering and repair. This role requires someone who is used to dealing with multiple tasks at a time with strong ICT skills, preferably Salesforce. Experience of dealing directly with both customers and internal stakeholders. They will have a good knowledge of building techniques and design. Personal attributes • Passion for subsidence in domestic properties and technical excellence., • Strong team player and excellent communicator., • Operates with high integrity, is resilient and takes ownership of their objectives. This person should be knowledgeable, highly organized, dynamic and flexible in their approach and should be of a strong character and have the ability to challenge performance and be challenged., • Hands-on individual who is used to working in a fast paced changing environment. Someone who can work under pressure, solve problems and is a good team player., • Ability to work with speed to issue design and QA approvals, • Ability and willingness to carry out virtual inspections of residential dwellings to diagnose the problem Responsibilities • Visiting properties online (80%), • Visiting properties in person (20%), • Diagnosing properties, • Creating designs, • Technical support of Area Managers, • Training of Area Managers, • Proactive customer work to educate the market, • Developing feasibility schemes, • Designing a suitable repair for buildings that have suffered from subsidence, • Checking of internal design in accordance with in house design guidelines, • Checking the quality of quotations in lines with in house quoting guidelines, • Signing off Certificates of Structural Adequacy., • Overseas support during holiday periods, • Working with operations to learn how designs perform on site, • Supervising retreatment works on site, • Customer facing meetings (CPDs, account reviews), • Supporting Head of Social Housing and Head of New insurance business in business development

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their game infrastructure seamlessly for the players. We're on the search for some Contract DevOps Engineering talent to join the team working on some specific game migration work. Are you a highly productive DevOps Engineer, looking to use your wealth of games industry knowledge and your technical DevOps skills to help keep games online and running, whatever challenges are thrown at you? In this role, you will use your skills to help educate others in the team and act as an escalation point for head-scratching problems. Incidents are no problem, and you are happy to pick up and run with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES • Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios, • Proactively identify and raise methods of improving team efficiency and procedures to improve support to the customer, • Assisting with escalated issues and navigating scenarios across multiple teams, • Writing clean, scalable, and performant scripts & code, • Forming part of a regular on-call rotation supporting our customers and internal teams SKILLS AND EXPERIENCE • Experience working in the gaming industry having migrated a live service game in production., • Knowledge of backend systems for online games and ideally exposure to game engines, Unity, Unreal etc., • An excitement to expand your knowledge on unfamiliar infrastructure and tools, • Automation knowledge on a wide variety of tools – Ansible, Terraform, Grafana, and Kubernetes, etc., • Prior experience migrating a game from one Cloud provider onto AWS, • Excellent knowledge of containers, virtual machines and Linux server administration, • Demonstrable experience in programming or personal code-based projects. Please note, initially, we will be looking at people with knowledge of the Games Industry.

Mobile Mechanic Location: UK Wide Salary: £38,625 + Overtime and bonuses ( £50,000 - £60,000 OTE) Also, a guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities Working Hours: 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. Additional Company Benefits: Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of the business, Holiday allowance of 23 days plus bank holidays (rising to 25 with service), No additional travel time - Start and finish on your driveway (so you're paid door to door), Option to join Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings, 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover, Family leave support including paid time off, flexibility and resources to help balance work and family commitments, Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household, Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options, FREE Ultimate Complete Breakdown Service from Day One, Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more Overview: First Military Recruitment is proudly working in partnership with a fantastic national business who are looking to recruit multiple Mobile Mechanics on a permanent basis due to growth based all across the country. As a Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. You'll be equipped for success from day one - with your own van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our clients technical team. Grow your careers within the business whilst delivering an exceptional service. Duties and Responsibilities: • You'll be carrying out diagnostics and repairs & servicing on various vehicles whilst providing the best customer experience possible., • You'll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day., • Complete all relevant paperwork and documentation to the required standard., • Remain up to date with the latest vehicle technology and changes by attending Company training programmes. Skills & Experience: • A Level 2 light vehicle maintenance qualification (or equivalent), • Demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence MB892: Mobile Mechanic Location: UK Wide Salary: £38,625 + Overtime and bonuses ( £50,000 - £60,000 OTE) Also, a guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities Working Hours: 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. Additional Company Benefits: Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of the business, Holiday allowance of 23 days plus bank holidays (rising to 25 with service), No additional travel time - Start and finish on your driveway (so you're paid door to door), Option to join Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings, 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover, Family leave support including paid time off, flexibility and resources to help balance work and family commitments, Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household, Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options, FREE Ultimate Complete Breakdown Service from Day One, Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. Were looking for an experienced design engineer to help shape the future of the UKs energy infrastructure. Do you have a strong background in high-voltage substation design, and enjoy working on complex, multidisciplinary projects? This could be your next big move! What Youll Be Doing Design substations that meet client needs, budgets, and deadlines Help with tenders, contracts, and technical drawings Work closely with teams and clients to deliver projects smoothly Visit sites often and stay connected with the operations team Support and train engineers and CAD technicians Join design reviews and help improve standards and processes Follow safety, quality, and environmental rules (OHSAS 18001, ISO9001, ISO14001) Communicate clearly and professionally across all levels What Youll Bring Degree or HND in Electrical/Electronic Engineering 5+ years experience in power transmission and substation design Strong knowledge of National Grid, British Standards, and UK design rules Skilled in 2D CAD software (Autodesk preferred) Able to quickly learn new engineering software Experience with NGET stage 4.4 design and earthing up to 400kV Knowledge of related areas: overhead lines, civil design, protection & control, HV cables Bonus: MSc, chartership, expert in CDEGS, AutoCAD, and power system tools Want to work on impactful projects and grow your expertise in a fast-moving sector? If so, wed love to hear from you! Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work Salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Company van/vehicle and fuel card for business use Private health care and health care cash plan Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet. Were open and seek new and better ways of exceeding expectations. Were together and as one team; the whole is greater than the sum of the parts. Were ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-LP1 #LI-remote INDNAT About The Company . TPBN1_UKTJ

Lead the delivery of a 5 ? customer experience At Gleeson Homes, we're committed to delivering high-quality homes and an exceptional customer journey. As a Customer Relations Manager , you'll play a pivotal role in shaping that experience - leading the regional Customer Care team, driving operational excellence, and ensuring every customer receives the service and support they deserve. This is a leadership role with real influence. You'll work closely with Build, Sales, Commercial, and senior stakeholders to champion the customer voice, resolve issues efficiently, and continuously improve the quality of our homes and service. What you'll be doing Leadership & Team Development Lead, coach and inspire the regional Customer Care team, ensuring consistent delivery of 5? service. Manage and plan the Maintenance Technician's workload to maximise first-visit resolution and customer satisfaction. Support colleagues across Build, Sales and Customer Care with training, guidance and customer-centric best practice. Customer Satisfaction & Experience Champion the customer journey across the region, influencing decisions to ensure customer expectations are met or exceeded. Build strong, transparent relationships with customers through timely communication and effective expectation management. Conduct pre-completion quality inspections to ensure homes meet Gleeson and NHBC 5? standards. Complaint & Defect Management Oversee all NHQC complaints, ensuring timely administration, accurate documentation and effective resolution. Lead investigations into NHQC and NHBC claims, working with Legal to provide evidence and protect the business. Support live and closed development defect management, ensuring issues are resolved within warranty and NHQC timescales. Operational Excellence Ensure all systems (COINS, YourWatch, MyGleeson) are accurately updated to support seamless customer care. Produce clear, accurate KPI reports and documentation for internal and external stakeholders. Attend site project meetings, build/sales meetings, and professional snagging sessions to represent the customer voice. Identify trends, recurring issues and opportunities to "design out" defects, feeding insights back to Technical and Commercial. Escalation & Issue Resolution Manage escalated complaints, including customer visits, to prevent further escalation and protect NHBC survey outcomes. Support RMD and Director-level customer visits with expert advice, documentation and policy guidance. Assist with NHBC resolution meetings to ensure Gleeson's position is clearly and accurately represented. Continuous Improvement & Governance Drive NHBC survey response rates through proactive engagement and innovative approaches. Ensure all customer interactions and data handling comply with GDPR and company IT security requirements. Uphold Health & Safety standards for all customer and site interactions. What you'll bring Strong customer relationship management skills, both online and face-to-face. Excellent written and verbal communication, including confident conflict management. Broad customer service experience, ideally within the housebuilding industry. Strong collaboration and stakeholder-management skills. Extensive knowledge of NHQC, Customer First principles and product understanding. Awareness of build processes and their commercial implications. A proactive, solutions-focused mindset with the ability to influence and lead. Why join us This is a high-impact role at the heart of the customer journey. You'll shape regional performance, influence cross-functional decisions, and play a key part in delivering our NHBC 5? ambitions. As Gleeson evolves its Customer Care structure, this role offers a clear pathway into future Customer Care Manager opportunities. If you're passionate about leading people, improving processes and delivering exceptional customer outcomes, we'd love to hear from you. TPBN1_UKTJ

Junior Product Manager – Bingo (Home / Field Based) Full-time | UK (Field-Based with Travel) Up to £40,000 per annum Bring energy. Bring curiosity. Bring brilliant Bingo experiences to life. Are you ready to kick-start your product career in one of the most exciting, fast-paced areas of the gaming industry? We're looking for a proactive and detail-driven Junior Product Manager who’s passionate about creating stand-out customer experiences across both digital and retail Bingo. Whether you already have some experience in gaming, hospitality, digital operations or product roles or you're eager to build your expertise this role offers the perfect opportunity to learn, grow and make a real impact. Where You Fit In As part of our Bingo Product team, you'll report directly to a Bingo Product Manager and work closely with: Operations Marketing Commercial Technology teams Third?party suppliers Clubs and venue teams across the UK This is a field-based role, acting as the vital link between our clubs and our central product function. You’ll help ensure that new Bingo games, features, schedules and promotions are configured correctly, communicated clearly, and delivered seamlessly across retail, online and omni-channel experiences. What You’ll Be Doing No two days will be the same, but your role will include: Supporting the delivery of the Bingo product roadmap across Retail, Online and Omni channels. Assisting with the development and configuration of Live Bingo games for both digital and physical venues. Creating and supporting marketing briefs for in?club and online promotions. Managing and maintaining gaming schedules across club and online systems. Carrying out product testing and supporting launch coordination. Helping diagnose and triage issues, supporting continuous improvement and operational excellence. Working with internal and external partners to ensure smooth end-to-end product delivery. What You’ll Get in Return (email address removed) – 24/7 access to GPs, mental health support, and more for you and your family Thrive App – NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning – access to 100s of online courses Buzz Brilliance Awards – employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme – purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates This role is a great fit if you enjoy working hands-on with systems, customers, and data and you take pride in getting the details right. You’ll play a key role in shaping both our day-to-day performance and our long-term Bingo strategy. What You’ll Bring We’d love you to have: Experience in product, digital, operations, commercial or systems roles ideally within gaming, leisure, retail or hospitality. Strong organisation and attention to detail. Confidence using data, spreadsheets and reporting tools. A basic understanding of product lifecycle, scheduling systems or operational processes (or a willingness to learn quickly!). Clear and effective written and verbal communication. Most importantly, you’ll be eager to learn, collaborative in your approach, and comfortable working with lots of different stakeholders. Other Requirements Home / Field-based working with regular travel to clubs. Overnight stays when required. Occasional out-of-hours support for product launches or live operational needs. A full UK driving licence. A proactive, adaptable mindset and a strong sense of ownership. Apply now! #BB1

Junior Product Manager – Bingo (Home / Field Based) Full-time | UK (Field-Based with Travel) Up to £40,000 per annum Bring energy. Bring curiosity. Bring brilliant Bingo experiences to life. Are you ready to kick-start your product career in one of the most exciting, fast-paced areas of the gaming industry? We're looking for a proactive and detail-driven Junior Product Manager who's passionate about creating stand-out customer experiences across both digital and retail Bingo. Whether you already have some experience in gaming, hospitality, digital operations or product roles or you're eager to build your expertise this role offers the perfect opportunity to learn, grow and make a real impact. Where You Fit In As part of our Bingo Product team , you'll report directly to a Bingo Product Manager and work closely with: Operations Marketing Commercial Technology teams Third?party suppliers Clubs and venue teams across the UK This is a field-based role , acting as the vital link between our clubs and our central product function. You'll help ensure that new Bingo games, features, schedules and promotions are configured correctly, communicated clearly, and delivered seamlessly across retail, online and omni-channel experiences. What You'll Be Doing No two days will be the same, but your role will include: Supporting the delivery of the Bingo product roadmap across Retail, Online and Omni channels. Assisting with the development and configuration of Live Bingo games for both digital and physical venues. Creating and supporting marketing briefs for in?club and online promotions. Managing and maintaining gaming schedules across club and online systems. Carrying out product testing and supporting launch coordination. Helping diagnose and triage issues, supporting continuous improvement and operational excellence. Working with internal and external partners to ensure smooth end-to-end product delivery. What You'll Get in Return Help@Hand – 24/7 access to GPs, mental health support, and more for you and your family Thrive App – NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning – access to 100s of online courses Buzz Brilliance Awards – employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme – purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates This role is a great fit if you enjoy working hands-on with systems, customers, and data and you take pride in getting the details right. You'll play a key role in shaping both our day-to-day performance and our long-term Bingo strategy. What You'll Bring We'd love you to have: Experience in product, digital, operations, commercial or systems roles ideally within gaming, leisure, retail or hospitality. Strong organisation and attention to detail . Confidence using data, spreadsheets and reporting tools . A basic understanding of product lifecycle , scheduling systems or operational processes (or a willingness to learn quickly!). Clear and effective written and verbal communication . Most importantly, you'll be eager to learn, collaborative in your approach, and comfortable working with lots of different stakeholders. Other Requirements Home / Field-based working with regular travel to clubs. Overnight stays when required. Occasional out-of-hours support for product launches or live operational needs. A full UK driving licence . A proactive, adaptable mindset and a strong sense of ownership. Apply now! #BB1 TPBN1_UKCT

Are you looking for your next role as an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? We are currently recruiting for an experienced Customer Liaison Officer in refurbishment projects for a nationwide contractor to join them on a permanent basis out of Nottingham You will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works. Package - • Basic Salary of up to £32,000 (D.O.E) • Car Allowance of £5,250 • Yearly bonus incentives • Access to an online discounts portal, employee assistance program & much more! What are we looking for? • Experience as a Resident Liaison Officer or in a customer-facing role within any housing sector. • Strong communication and interpersonal skills, with a customer-first approach. • Understanding of kitchen and bathroom refurbishment works • Experience working in occupied social housing environments. Key Responsibilities: • Provide residents with timely updates, letters, and access schedules related to kitchen and bathroom refurbishment works • Conduct pre-start visits to explain the scope of works and answer resident queries. • Manage complaints and resolve issues sensitively and professionally • Organise and attend resident meetings, open days, and progress updates. • Ensure residents are aware of health and safety procedures and property access needs. • Support vulnerable residents and ensure special requirements or adjustments are considered

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum. Customer Service Advisor benefits: • 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy., • Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!, • Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub, • Length of Service and monthly recognition awards, • Opportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times. Customer Service Advisor pay: £23,809.50 per annum

As a Kitchen Sales Designer, you will support our Trade customers, by turning their clients'dream kitchens into a reality. Meeting end users in their homesyou will listen to their vision, seek to clearly understand their needs, and offer your expert advice. You will thenplananddesigninspirationalkitchensthat exceedtheir expectations for both design and utility.You will have the confidence to negotiate with our Trade customers, whilst promoting and protecting the integrity and value of the design and the quality of our products. Skills and attributes you need to be a successful Kitchen Sales Designer: Customer service Thrives in fast-paced environments An eye for design Previous sales experience Prioritisation and organisation skills Curious learner Results driven Full UK Driving license Access to your own vehicle Previous design (CAD) experience is preferred, but not essential It doesn't matter if you haven't worked in this industry or as a Kitchen Sales Designer before, as we will offer you face-to-face and online training via our own Howdens Academy, which will cover everything from kitchen measuring & compliance, inspirational design, technical product knowledge, and sales skills. We're looking for people who are enthusiastic and energetic with a passion to deliver excellent customer experiences that lead to sales. What you get from us as a Kitchen Sales Designer: Competitive salary Monthly depot bonusOTE Competitive Pension Plan with a maximum company contribution of 12%. Team incentives and outings 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. #LI-LO1#CVL INDKSD

Management Accountant SALARY: £37,500 £42,500 per annum + Benefits LOCATION: Tollerton, Nottingham (NG12) JOB TYPE: Full-Time, Permanent WORKING HOURS: 8.30am 5.00pm, Monday to Friday (with additional hours as required) HOLIDAYS: 32 days including bank holidays REPORTS TO: Head of Finance The Opportunity A fantastic opportunity for a proactive and detail-oriented Management Accountant to join the finance team. This role is a key part of the business and offers the opportunity to contribute directly to the companys continued success. As the Management Accountant youll be responsible for producing accurate and timely management accounts, analysing performance, and supporting the Head of Finance in ensuring the financial health of the organisation. Key Responsibilities of the Management Accountant Prepare monthly management accounts and reports Oversee the purchase ledger, sales ledger, and payroll functions Reconcile accounts, balance sheets, and nominal ledgers Manage accruals and prepayments Provide monthly financial reporting to the Head of Finance Deliver weekly KPI data to relevant departments Assist in preparing monthly and year-end management information packs Support audit preparation and liaise with external auditors Analyse financial data to identify trends and drive efficiencies Deputise for the Head of Finance when required Undertake additional finance-related duties as directed by management APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. Person Specification The Management Accountant will require the following: Qualifications ACA, ACCA, or CIMA part-qualified or fully qualified Experience Minimum 5 years experience in a finance role Experience preparing management accounts and working with cross-functional teams Skills & Competencies Strong analytical and numerical skills Excellent communication and interpersonal abilities High attention to detail and accuracy Strong organisational and time management capabilities Ability to meet deadlines under pressure Confident working independently and as part of a team Flexible and adaptable, with a proactive approach to problem-solving Comfortable working in a fast-paced, hands-on environment About the Company The company is a well-established Nottingham-based manufacturer with over 25 years of experience producing high-quality furniture for the education, healthcare, and corporate sectors. Operating from a 100,000 sq. ft. facility in Tollerton, they manufacture and distribute products throughout the UK and internationally. Their range of laptop and tablet storage solutions is sold in over 50 countries and manufactured both on-site and overseas. They are proud to maintain complete control over their manufacturing and logistics process, ensuring a seamless customer experience. Customer service is a top priority. They are passionate about what they do, and their close-knit team is committed to delivering excellence, quality, and value. BENEFITS Competitive salary (£37,500£42,500 depending on experience and qualifications) 32 days holiday including bank holidays Supportive, friendly team environment Opportunities for professional development On-site parking at the Tollerton facility A chance to make a real impact in a growing, market-leading business HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14267 Full-Time, Permanent Accounting Jobs, Careers and Vacancies. Find a new job and work in Tollerton, Nottingham. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ TPBN1_UKTJ

About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Transmission & Renewables team. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. This offers a hybrid arrangement with 3 days in the Annesley office / site visits & 2 days working remotely. Want to come and be a part of it? What will you be doing? We’re looking for a Planning Manager to join our growing team and help deliver complex Overhead Lines projects. As a Planning Manager, you’ll play a key role in developing and implementing project programmes that meet client expectations and KPIs. You’ll manage P6 schedules, produce progress trackers, and collaborate with Project Managers to embed a strong planning culture across the business. This role involves integrating cost management systems for CPI/SPI reporting, attending site and client meetings, and providing planning input at tender stage. We’re looking for someone who champions programme management standards and promotes safety and integrity. Compliance with ISO and OHSAS standards is essential. Are you a strategic thinker with the ability to motivate a team? You’ll manage a team of Planners and Senior Planners, offering support and development to encourage achievement and drive continuous improvement. What you’ll bring Significant project management experience gained with the Construction Industry Knowledge of the OHL industry & Electrical Transmission experience Detailed understanding of cost loading & comprehensive understanding of forms of contacts and methods of measurement Contract law NEC 3 & 4 in relation to change control Excellent verbal and written communication skills Experience of construction management systems and procedures Full UK Driving licence and willingness to travel nationally Relationship building and influencing Financial Appreciation Project management / people management Business analysis / business process re-engineeringWhat’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition schemeIn addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan for you Discretionary bonus scheme 25 days annual leave plus bank holidays About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-BS1 #LI-Hybrid About The Company

Service Management Account Lead When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield Working pattern: Hybrid. 2 office days per week Working hours: contracted hours in shift patterns between 8am and 5:30 Salary range:£40,000 - £50,000 Must be eligible for SC Clearance & be willing to undergo NPPV2 application Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: As the Service Management Account Lead, you will take ownership of end-to-end service delivery for one or more key client accounts. leading performance, driving SLA achievement, and building strong, trusted relationships with stakeholders at every level. Youll be the central point of coordination for all Service Management activity, ensuring every element of delivery meets contractual obligations and reflects the high standards expected in this role. You will: Ensure SLA performance meets all contractual commitments, taking accountability for monitoring outcomes Provide direction and leadership to delivery resources aligned to your accounts Build effective relationships with internal operations teams to enable seamless, high-quality service delivery Explain performance targets and drive achievement across customer experience, SLA adherence, risk, compliance and governance Oversee service quality by ensuring adherence to industry standards and best practice Support onboarding of new contracts, service variances and implementation of contract changes Present service performance, quality insights and improvement recommendations in governance forums Design and configure SLA dashboards within internal tooling and ITSM platforms Review service metrics and adjust targets to meet evolving needs Produce regular performance reports, identifying trends and recommending targeted improvements Who you are: Proven experience in Incident, Request, Problem, Change and Knowledge Management ITIL Master or equivalent experience, with strong knowledge of ITIL principles and service delivery methodology A track record in service delivery across multiple customers, ideally within a Managed Services Provider Experience defining new service capabilities from concept to implementation Strong client facing communication skills, including presenting confidently at senior levels Commercial awareness and a solid understanding of SLAs and service performance metrics Strong grasp of ITIL principles and service delivery methodology Ability to interpret data, identify trends and drive meaningful improvements A collaborative, adaptable and professional approach to stakeholder management Ability to prioritise effectively and navigate across teams to achieve contractual commitments What can we offer you? Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public / bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option). TPBN1_UKTJ

£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car | Full-time | Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives. As a Field Sales Advisor, youll be the face of Virgin Media O2 introducing customers to game-changing broadband, mobile and TV products. Every conversation is a chance to make a difference and earn uncapped commission. Plus, youll get your own electric company car to travel in style. What youll be doing: Youll be out and about in your patch, knocking on doors and creating new opportunities from scratch. Its about building rapport, understanding customer needs, and turning conversations into commission. Youll follow up leads, manage your own pipeline, and treat your area like your own business. Want to see what its all about for yourself? Copy this link into your browser to see a day in the life of our Field Sales Advisors: Training & hours Youll start with two weeks of full-time training (MondayFriday, 9:00am5:00pm), covering everything from product knowledge to sales systems. Youll also learn on the job, with ongoing support from peers. Full-time: 37.5 hours per week Typical shifts: 12:00pm8:00pm Who we are Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services. The must haves Full UK driving licence Ability to work 128pm shifts The other stuff we are looking for Confident communicators who enjoy meeting new people Resilient, motivated, and target-driven individuals A positive, can-do attitude and real desire to earn What's in it for you £25,000 base salary with uncapped commission (top earners make £50k£70k) Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance Industry-leading family leave policies 25 days holiday + bank holidays + birthday off (option to buy/sell 5 more) Pension scheme (up to 10% match) and life assurance Electric company car Next steps Apply online and complete a video interview. If successful, youll have a recruiter call, followed by a virtual competency interview. From there, youll attend a Job Appreciation Day to shadow the team and see if its right for you. Let us know if you need any adjustments along the way your experience matters. Your career with Virgin Media O2 starts here. TPBN1_UKTJ

Our client is a luxury hot tub distributor that has seen incredible growth over recent years. To maintain momentum, our client is looking for a great Telesales professional to maximise sales, and ensure excellent customer service! What’s in it for you / Benefits: • £26k per annum starting salary + £2k - £4k yearly commission (£28k-£30k OTE) • 9am – 6pm Monday – Friday hours, no evenings or weekends! • 20 days annual leave, plus bank holidays • Company pension scheme • Free onsite parking • Commission / bonus scheme • Corporate discount on company stock for staff, friends & family Role Overview: This is a duel role, with sales being the priority in the quiet seasons (autumn and winter), and customer service the focus during the Spring and Summer peaks. As an experienced Telesales Advisor, you'll be the friendly voice the customers rely on for all their service inquiries (deliveries, repairs, etc). You will also be making out-bound calls to current customers to upsell maintenance appointments, accessories and replacement tubs. Key Responsibilities: • First point of contact for existing customers, providing effective solutions to their reported problems. • Organise engineer visits when issues can't be resolved over the phone. • Deliver excellent customer service, including product knowledge, practical advice, empathy and patience • Up sell maintenance appointments, accessories and cleaning products • Advise customers on confirmed delivery times • Manage workload efficiently in a busy environment. • Conduct outbound calls to gain online reviews and promote servicing of hot tubs. • Perform any other duties as directed by the company, applicable to your skills and experience. • Gain commission on each services booked in and products sold. Skills and Experience: • Previous experience in telesales is essential, with an emphasis on sales ideally • Excellent computer skills to enter data and maintain company CRM • Confident phone manner • Proven experience in resolving customer queries and demonstrating strong problem-solving abilities. • Ability to work on your own initiative while being an effective team player. • Capacity to work under pressure and meet demanding deadlines. • Meticulous attention to detail. How to Apply Please click apply or send your CV to (url removed). Or if you would like a confidential chat call Maisie or Michael on (phone number removed). Good luck! Proactive Staff is an equal opportunities Recruitment Agency advertising on behalf of our client. Skills: Telesales Outbound Customer Service Technical Support Inbound Call Centre Qualifications: Previous telesales experience Keywords: Telesales Outbound Customer Service Technical Support Inbound Call Centre

Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role We’re looking for an experienced Installation Supervisor to take charge of pump and pipework installations at client sites. As the senior member of a two-person team, you'll not only lead but also work side-by-side with our Installation Operative to ensure every project is delivered safely and to the highest quality. Whilst on site you will need to ensure RAMS are briefed and adhered to by your team and check that the quality of equipment is fit for purpose before an installation begins. Health & Safety is our first priority for this position and needs to be adhered to at all times. You will be working on construction sites with potential risks in and around your work area. Not only will you need to manage your own safety but also be aware of the safety of others around you. You need to have the holistic view and confidence to stop any unsafe acts during any activity if it is not safe to carry on. Flexibility for this role is a must as you will be involved in a call out rota and be expected to commit to supporting your team by working overtime outside of your normal 40 hour working week. This will give you the opportunity to earn fantastic increased overtime rates. Main Responsibilities: • Promote and exercise the company’s mission statement and core values to deliver the required uniformed approach for our business strategy across the UK network., • You will be required to supervise all aspects of the solution/sales project from conception to completion in conjunction with the solutions/sales team., • You will be liaising with the Installation Manager, delivering up to date information on the installation progress and any potential problems and foreseeable issues., • You will be carrying out on-site RAMS processes, ensuring all on-site risks have been identified and stringent control measure have been put into place, with the methodology of the installation communicated to all site staff and customers at every stage., • Whilst on site you will be installing pipework alongside and supervising the day-to-day workload of the Installation Operatives and sub-contractors on site., • You will assist our drivers with loading and unloading of our vehicles. As this is a physically demanding role a good level of fitness is required to be able to carry out your day-to-day tasks and deliver our internal and customers’ expectations regarding on-site safety. This role is subject to a safety critical medical. Qualifications & Experience : Essential: • Must be confident working at height, in confined spaces, and around sewage/wastewater, • Must have the aptitude to work on client sites, including construction, wastewater, and clean water., • Willing to be hands on to ensure jobs are completed on time to the best quality., • You will need to be flexible with working hours and be available to be part of our ‘on call’ 1 in 4 rota, and on occasions work away from home., • NVQ Level 3 (or equivalent) in Site Supervision., • SSSTS- Site Supervisor Safety Training Scheme.., • Full UK driving license( with no more than 6 point) Preferred: • IOSH Managing Safety., • Forklift licence., • CSCS card holder., • National Water Hygiene Card. What we can offer you We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. • Competitive salary, • Use of a Company Van for work purposes only, • Enhanced overtime pay ( for additional hours and calls out), • Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships), • Pension scheme with contribution based on total earnings not just salary, • 25 days holiday + 8 Bank Holidays, • Increasing annual leave entitlement with long service, • 3x your annual salary life insurance (DIS), • Support for development and training, • Employee assistance programme (EAP) & access to Mental Health first aiders, • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more), • Employee referral scheme This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments

Remote Customer Service Associate Contract From £14.50 to £16.50 per hour PLEASE DO NOT CALL HIRING PEOPLE - WE DO NOT DEAL WITH THE RECRUITMENT - YOU NEED TO APPLY USING THE LINK PROVIDED Remote Customer Service Associate FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE Are you looking for a remote job in Customer Service? We work with some of the UK’s largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance. Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications. This is a totally free (government funded) programme but some eligibility conditions will apply. Programme Topics include: What is Remote & Hybrid Working? How To Set Up Your Home Office How To Stay Motivated Maintaining a Positive Mindset CV Workshop Application Support Customer Service & Business Admin Skills Equality & Diversity at Work Limited places are available so apply online now! Customer Service Associate Job Overview: In a remote customer service job, you’ll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring! Responsibilities Include: Professionally process outbound sales and/or customer service calls Respond to customer questions. Resolve customer issues. Record and verify accurate information on all calls. Maintain consistent, reliable attendance standards. If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you. Apply online today

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Business Development team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks. Want to come and be a part of it? What will you be doing? We are looking for a Bid Coordinator to join our Telecoms Division. This role is important in helping us prepare and deliver proposals for major projects. You will work with different teams to make sure all bids are accurate, clear and submitted on time. You will help manage timelines and keep everything organised. You will update bid content such as case studies and team profiles. You will check documents for quality and make sure they meet client and company standards. You will also keep records up to date in our systems. Communication is key in this role. You will speak with technical experts and other teams to gather the right information. You will make sure everyone knows what is needed and when. You will also help with compliance checks and keep our bid library current. This role suits someone who is organised and can manage several tasks at once. You will need good attention to detail and confidence in using Word, Excel and other tools. If you enjoy working with people and want to be part of a team that delivers high-quality work, we would like to hear from you. What you’ll bring; You are highly organised and can manage your time well. You communicate clearly in writing and when speaking with others. You are confident using Microsoft Word, Excel and PowerPoint. You can work under pressure and keep to tight deadlines. It is helpful if you have experience in marketing or bid coordination, ideally in telecommunications or infrastructure. An understanding of public sector procurement in the UK is useful. Knowledge of bid management tools such as SharePoint or CRM systems is an advantage. A basic understanding of commercial and contractual principles will also help. You have at least A-Level or an equivalent qualification. A degree in Business, Communications or a similar subject is preferred. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding