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  • Administrator
    Administrator
    11 days ago
    £35–£38 hourly
    Full-time
    Coleshill

    About Us At Silmid, we supply specialist aerospace, aviation, defence and industrial products to customers around the world. We're looking for an organised and detail-focused eCommerce Administrator to join our growing eCommerce team and play a key role in maintaining and enhancing our websites. This is an excellent opportunity for someone with strong administrative skills who has an interest in digital content, online retail, websites, and data-driven decision making. Whether you're already working in eCommerce or looking to move into a digital-focused role, we'll provide the opportunity to develop your skills within a fast-paced and supportive environment. About the Role Reporting to the eCommerce Manager, you will support the day-to-day management of our websites, helping to ensure product information is accurate, website content is engaging, and customers enjoy a seamless online experience. You'll work closely with our Sales, Purchasing and Product teams to understand customer and supplier requirements, support website improvements, and contribute to projects that drive online growth. Responsibilities • Ensure web is 'always on' and available for use., • Supporting to identify, report and resolve bugs and errors., • Provide first line support to stakeholders for online related issues.​, • Support the team in creating valuable content ensuring that it meets required criteria (pack shot, brand, datasheet etc).​, • Support the e-Commerce Manager in delivering content strategies, seasonal campaigns, product launches across Silmid.com and GracoRoberts.com., • Collaborate with Product Management to ensure product information, content, and merchandising are optimized across both websites.​, • Identify and develop opportunities to improve online user experience.​, • Work with eCommerce Manager to test and roll out new functionality designed to add value.​, • Maintain related products through the website to improve useability and add-to cross sell and upsell opportunities.​, • Optimize sort orders and page views at both category and search levels to prioritize top-selling brands and products, ensuring they are prominently displayed at the top of webpages.​, • Ensure the integration with Product Information Management (PIM) is working and fit for purpose across all online catalogues.​, • Develop and maintain product bundles, cross-sell and upsell opportunities, and on-site promotional content to drive engagement and revenue.​, • Manage and maintain on-site adverts.​, • Manage digital assets, including product images, banners, and other visual content, ensuring they meet quality and brand standards.​ What we're looking for • Minimum 2 years' experience in an administrative role., • Excellent written and verbal communication skills., • Strong attention to detail and accuracy., • Good organisational and time-management skills., • Strong problem-solving and analytical abilities., • Proficient in Microsoft Office applications., • Ability to work independently and collaboratively within a team environment., • Experience using content management systems (CMS), eCommerce platforms or web-based software. (Advantageous), • Knowledge of Product Information Management (PIM) systems. (Advantageous), • Experience using Photoshop or other image-editing software. (Advantageous) Why Silmid? At Silmid, our people are at the heart of everything we do. We're committed to creating a fulfilling environment where individuals can develop and succeed. As part of our team, you'll enjoy:

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  • Service Engineer
    Service Engineer
    1 month ago
    £36000–£45000 yearly
    Full-time
    The Royal Town of Sutton Coldfield, Birmingham

    PURPOSE Working across the UK and Ireland, with occasional jobs overseas, you carry out planned servicing, hot zone relines, controls support, and reactive call-outs on vacuum and atmosphere heat treatment furnaces. Most of your time is on customer sites, often on your own, so being self-sufficient and professional matters as much as the engineering. We don't expect vacuum furnace experience: we train that. What we can't train is reliability, sound judgement, and doing the job properly. Every job is documented in full and handed back clean. That is the VAS standard and this role protects it. THE TWO LEVELS We are genuinely open to both, as two separate hires. Neither needs previous vacuum furnace experience. The difference is engineering maturity and how much you can run on your own. Trainee / Junior. An engineer earlier in their career, or from another hands-on discipline, who works under an experienced engineer, learns the kit and our methods, and builds up to running straightforward visits alone. Experienced. A seasoned service or field engineer from any hands-on industry who can already turn up, diagnose, plan the work, and see it through with little oversight, and who will pick up the furnace side quickly. Leads complex jobs and sets the standard for others. KEY RESPONSIBILITIES ▪ Planned maintenance, servicing, and reactive call-outs on vacuum and atmosphere furnaces, to schedule and spec. ▪ Fault diagnosis on site and safe, correct repairs. ▪ Hot zone relines on vacuum hardening, brazing, and carburising furnaces, working accurately with graphite, carbon fibre, and molybdenum. Rebuild to the agreed design, not a shortcut version of it. ▪ Electrical fault-finding, and support for controls upgrades including our own VSC+ system, alongside the controls team. ▪ Accurate service reports and full job documentation on every visit, following VAS process from as-found condition to clean hand-back. No exceptions: the paper trail protects the customer and VAS. ▪ Represent VAS professionally on site, in the UK and abroad, work to site rules and our RAMS, and keep the customer informed. ▪ Experienced level also: lead complex jobs, coordinate and mentor other engineers, and feed back to the Service Manager on scope, parts, and cost or timescale issues. PERSON SPECIFICATION E = essential, D = desirable ▪ Engineering qualification, electrical or mechanical, or time-served equivalent. (D) ▪ Hands-on service, maintenance, or field engineering experience. (E) ▪ Self-sufficient on customer sites: can diagnose, make the call, and manage the customer without close support. (E, and the core of the Experienced role) ▪ Comfortable being away 2 to 3 nights most weeks, and with occasional overseas trips. (E) ▪ Valid passport, or able to get one before starting. (E) ▪ Methodical, quality-conscious, reliable, and disciplined about paperwork, with sound judgement under pressure. (E) ▪ Full UK driving licence, and physically able to do hands-on furnace work. (E) ▪ Any furnace, heat treatment, high-temperature, vacuum, or process-plant experience, and electrical or PLC fault-finding. (D, we train the furnace side) WORKING ARRANGEMENTS Field-based across the UK and Ireland, with workshop time at Harvest Fields between jobs. Typically 2 to 3 nights away most weeks, often home midweek, depending on job location. Occasional overseas work for international customers; recent jobs have included Saudi Arabia, France, Germany, Sweden, and Norway. Company van, tools, and PPE provided. Overtime and call-out working as required. Standard VAS benefits, including pension and 28 days holiday including bank holidays.

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