Service Coordinator
3 days ago
Borehamwood
Service & Admin Coordinator Our client is a well-established electrical services company based in Borehamwood, North London. They are seeking a proactive and organised Service & Admin Coordinator to join their team. This is a varied role combining job scheduling and engineer coordination with wider office administration duties. You’ll play a key part in ensuring the smooth running of the business, from dispatching engineers and liaising with clients to managing paperwork and sending invoices. Key Responsibilities • Schedule and dispatch engineers to jobs efficiently, prioritising urgent works and ensuring deadlines are met., • Act as the main point of contact for engineers, supporting them with information and updates., • Liaise with clients to confirm appointments, handle enquiries, and manage expectations., • Prepare and issue invoices to clients, and follow up where required., • Maintain accurate records of jobs, schedules, and communications within the company system., • Coordinate follow-up works, materials, and any outstanding jobs., • Carry out general office administration, including filing, emails, and document preparation., • Support the wider team with ad hoc administrative tasks as required. Requirements • Previous experience in scheduling, coordinating, or dispatching engineers (electrical, maintenance, plumbing, or similar sector preferred)., • Strong administrative background with experience in invoicing and office processes., • Excellent organisational skills with the ability to manage multiple priorities., • Confident communicator with a professional telephone manner., • Proficient in using IT systems and comfortable learning new software., • Proactive, adaptable, and able to work in a fast-paced environment. Salary / Hours • Salary: £30,000 – £36,000, • Hours: Monday to Friday, 9:00am – 5:30pm