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Connect2Kent exclusively recruits on behalf of Kent County Council (KCC), supporting them in hiring both Locum and Permanent Social Workers across the county. With an Ofsted rating of 'Outstanding', KCC offers an exceptional environment for social work professionals looking to make a real impact. We are currently seeking a qualified Senior Practitioner to join the Kent and Medway out of hours service based at the Port of Dover. If you are enthusiastic, dedicated, and ready for a new challenge, this is an excellent opportunity to develop your career in one of the UK's most desirable regions. Purpose of the Job: Full time - 37 hours per week (Evenings/Overnights/Weekends) The Kent and Medway Out of Hours Service has a dedicated team responsible for supporting the arrival of unaccompanied asylum-seeking children at the Port of Dover. Our service leads social work practice outside traditional office hours for some of the most vulnerable children arriving in Kent. As part of our ambition to develop a national centre of excellence in social work practice, we are seeking skilled and committed Senior Practitioner Social Workers to join us on this important and evolving journey. This position offers a unique opportunity for experienced Senior Practitioners to join the Out of Hours KIU Team. The team is responsible for responding to children upon their arrival at Dover, undertaking assessments, and ensuring they are placed in suitable local authority accommodation. The role requires a resilient and adaptable workforce capable of managing both these responsibilities and urgent safeguarding matters that arise during Out of Hours periods when there are no new arrivals at the port. The KIU team provides coverage from 9pm each weekday and continuous cover across weekends from Friday at 9pm to Monday at 6am. The post holder will work on a rota basis for 4 shifts per week, covering late evenings, overnight shifts, and weekends. Please note we work most weekends. We are committed to ensuring our Senior Practitioners have the resources and support they need to make a meaningful difference. In this role, you will have the opportunity to deepen your social work knowledge, enhance your skills, and strengthen your professional judgement. We are equally invested in supporting your progression; the complexity and breadth of work within the Out of Hours Service enables practitioners to apply theory, develop specialist expertise, and respond to diverse and challenging scenarios to achieve the best outcomes for children. Working within the Out of Hours Service will also enable you to develop your management and leadership capabilities, including opportunities to act as duty senior. You will further develop key skills in assessment, direct work with children immediately following their arrival at the port, managing child protection concerns, chairing Strategy Meetings, working collaboratively with multi-agency partners, and engaging with elements of adult social care, which also forms part of our service remit. You will join a diverse, supportive, and committed team dedicated to delivering a high quality initial assessment service focused on safeguarding and protection. You will demonstrate resilience, flexibility, and the ability to work effectively with a wide range of children and circumstances. Above all, you will be motivated by a strong commitment to supporting unaccompanied asylum-seeking children at a crucial point in their journey to safety and resettlement in the UK. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Job Title - Technical Service Manager Location - Dover Hours - 40 Hours per week Our values and behaviours Delivering the exceptional, every day • Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day. • Our promise to our people: a place to work where you can thrive and be your best every day., • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. • Our culture – our core values and how we behave: o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. o We go the extra mile: whether keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as equal. o Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Job objectives and responsibilities · Technical lead responsible for the management of the field teams · Responsible for leading the day-to-day operational delivery through the relevant supervisory lead · Ensuring all planned, corrective, and reactive works are completed on time, safely and compliantly in line with regulatory requirements and Port of Dover expectations · Work with the Account director on contract strategic deliverables Main duties · Daily attendance at the team activity call/meetings to review daily and weekly objectives · Attendance at Mitie/POD performance review meetings · Assigning duties to supervisors during shifts · Supporting the delivery of PPM's and reactive tasks for internal teams and 3rd party contractors · Supports the planning of works including permit to work and ATW · Day to day leading of shift team including conduct, performance and capability. Taking the necessary and appropriate actions to address any inappropriate behaviour or low standards. · Provide direction and feedback to supervisors during shifts · Effective communication between disciplines to support best practice sharing · Participate in work activities, leading by demonstration, and showing them how to do the job effectively where required. · Provide customer service and manage complaints and escalations · Prompt and correct documentation of incidents. · To ensure that communications are maintained between the technical team and Port of Dover stakeholders · To perform duties of a person authorised to issue permits to work. · Identify potential training requirements for existing team in order to ensure any statutory requirements are met and efficient working practices are followed. · To attend and fully participate in appraisal activities as required · Bring innovation, continuous improvement and build solutions to business challenges and maintain a ‘can-do' attitude · Foster and maintain a positive work environment and a ‘One Team' approach · Mentoring of apprentices and interactions with EKC tutors to ensure learning deadlines are achieved Desirable Skill Sets from a Selection Below for Trade Bias · Proven track record for managing Hard FM services · C&G 2391 and accredited to 18th Edition electrical testing desirable · NEBOSH / IOSH qualified – Health and Safety management · Relevant experience post qualification supervisor level · Management skills · Induction / appraisal skills · Knowledge of QMS procedures · CAFM task planning experience · Knowledge / experience of electrical testing services and associated legislation Knowledge of commercial and domestic heating & plumbing systems Water quality and legionella control · Presentation skills · Analytical thinker with demonstrated problem solving skills · Good Financial skills and knowledge of financial processes · Working well within a team · Leadership skills and ability to make decisions fast · Strong problem-solving aptitude · Able to work without direct supervision · Able to deal directly with customers in a professional manner and represent the company · Able to produce and complete RAMs and SMSs · Computer literate – competent in Microsoft Office and ability to work on CAFM systems. · Knowledge of working on BMS systems. · Customer service focussed

Head of Health and Safety | Dover | Competitive Salary + Additional Benefits Are you passionate about shaping a safety-first culture across dynamic and fast-moving port operations? Do you bring the confidence and credibility to influence senior leaders, mentor operational teams, and embed standard

Job Title - Technical Service Manager Location - Dover Hours - 40 Hours per week Our values and behaviours Delivering the exceptional, every day • Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day. • Our promise to our people: a place to work where you can thrive and be your best every day., • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. • Our culture – our core values and how we behave: o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. o We go the extra mile: whether keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as equal. o Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Job objectives and responsibilities · Technical lead responsible for the management of the field teams · Responsible for leading the day-to-day operational delivery through the relevant supervisory lead · Ensuring all planned, corrective, and reactive works are completed on time, safely and compliantly in line with regulatory requirements and Port of Dover expectations · Work with the Account director on contract strategic deliverables Main duties · Daily attendance at the team activity call/meetings to review daily and weekly objectives · Attendance at Mitie/POD performance review meetings · Assigning duties to supervisors during shifts · Supporting the delivery of PPM's and reactive tasks for internal teams and 3rd party contractors · Supports the planning of works including permit to work and ATW · Day to day leading of shift team including conduct, performance and capability. Taking the necessary and appropriate actions to address any inappropriate behaviour or low standards. · Provide direction and feedback to supervisors during shifts · Effective communication between disciplines to support best practice sharing · Participate in work activities, leading by demonstration, and showing them how to do the job effectively where required. · Provide customer service and manage complaints and escalations · Prompt and correct documentation of incidents. · To ensure that communications are maintained between the technical team and Port of Dover stakeholders · To perform duties of a person authorised to issue permits to work. · Identify potential training requirements for existing team in order to ensure any statutory requirements are met and efficient working practices are followed. · To attend and fully participate in appraisal activities as required · Bring innovation, continuous improvement and build solutions to business challenges and maintain a ‘can-do' attitude · Foster and maintain a positive work environment and a ‘One Team' approach · Mentoring of apprentices and interactions with EKC tutors to ensure learning deadlines are achieved Desirable Skill Sets from a Selection Below for Trade Bias · Proven track record for managing Hard FM services · C&G 2391 and accredited to 18th Edition electrical testing desirable · NEBOSH / IOSH qualified – Health and Safety management · Relevant experience post qualification supervisor level · Management skills · Induction / appraisal skills · Knowledge of QMS procedures · CAFM task planning experience · Knowledge / experience of electrical testing services and associated legislation Knowledge of commercial and domestic heating & plumbing systems Water quality and legionella control · Presentation skills · Analytical thinker with demonstrated problem solving skills · Good Financial skills and knowledge of financial processes · Working well within a team · Leadership skills and ability to make decisions fast · Strong problem-solving aptitude · Able to work without direct supervision · Able to deal directly with customers in a professional manner and represent the company · Able to produce and complete RAMs and SMSs · Computer literate – competent in Microsoft Office and ability to work on CAFM systems. · Knowledge of working on BMS systems. · Customer service focussed