£12.71–£15.71 hourly
Full-time
London
The Role As a Pub Supervisor, you’ll play a key role in leading the front of house team within a busy, fast-moving pub environment. You’ll help create a welcoming atmosphere, ensure smooth day-to-day service, and support both the team and management in delivering an excellent customer experience. This position is ideal for someone who enjoys working under pressure, leads by example, and is looking to build a long-term career in hospitality. Key Responsibilities • Overseeing daily front of house and bar operations, • Supervising and supporting the team throughout busy service periods, • Delivering outstanding customer service and ensuring guests have a positive experience, • Assisting management in maintaining high service standards and smooth team organisation, • Training and mentoring new and existing staff members, • Ensuring the pub, bar, and customer areas are clean, organised, and presented to a high standard, • Maintaining strong communication between bar staff, floor staff, and kitchen teams, • Supporting stock management, bar setup, and general bar service duties, • Handling customer queries and resolving issues professionally when needed What We’re Looking For • Strong leadership and teamwork skills, • Excellent communication and customer service abilities, • A positive, reliable, and hardworking attitude, • Ability to remain calm and efficient in a busy pub environment, • Previous experience in hospitality, bar service, or a supervisory role preferred, • Good knowledge of bar operations, drink service, and customer interaction, • Someone motivated to progress and grow within an expanding business What We Offer • Competitive pay depending on experience, • Opportunities for career growth and internal progression, • Supportive and approachable management team, • A stable and growing business with long-term development opportunities, • A friendly team-focused working environment