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Job Title: Product Business Analyst Department: Product Location: Hybrid (split between Kingston Upon Thames office and home-working) Country: UK Level: Individual Contributor Reports to: VP Product Contract Type: Permanent / Full-time Contracted Hours/Days: 37.5 hours / 5 days per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The purpose of the Product Business Analyst role is to strengthen the Product function by translating customer needs, product strategy, and technical requirements into clear, testable documentation for software, firmware, and QA teams. The role ensures that product behaviour, workflows, and requirements are well understood across teams, supporting consistent delivery and helping maintain high product quality. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Requirements & User Stories (Software & Firmware) • Ensure backlog items are well‑defined, prioritisation‑ready, aligned to product goals and meet agreed definitions of readiness before entering development., • Break down high‑level product initiatives into epics, user stories, and clearly scoped deliverables., • Lead the creation of detailed user stories and acceptance criteria for software and camera firmware development., • Translate hardware PRDs and system constraints into supporting software and firmware requirements., • Define functional and non‑functional requirements, including edge cases and error handling. Development & Testing Collaboration • Work closely with Software Development and QA teams to clarify requirements and resolve questions., • Support test planning by ensuring acceptance criteria are clear, complete, and testable., • Assist with defect triage by documenting expected behaviour and reproduction steps. Product Documentation • Document existing (“as‑is”) and future (“to‑be”) product behaviour., • Produce workflow diagrams, state flows, and interface descriptions to support development and testing., • Act as a central point of reference for product behaviour and feature definitions., • Help draft release notes ensuring they accurately reflects delivered functionality and known limitations., • Maintain clear records of behavioural changes across product versions. Customer Feedback & Service Delivery Interface • Support the collection and analysis of customer feedback and customer experience insights for incorporation into structured requirements., • Work with Service Delivery to triage support issues and log defects requiring development. Team Relationships • Work under the direction of the VP Product, supporting product strategy and delivery., • Collaborate closely with Software Development and Testing teams., • Interface with Sales Engineering to understand customer usage patterns and feedback., • Support cross‑functional alignment by ensuring shared understanding of product behaviour. Health and Safety • Comply with all company Health & Safety policies and procedures., • Support product safety activities through accurate documentation and requirement definition where applicable. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 3–5 years’ experience as a Business Analyst or Product/Technical BA within a SaaS or technology-led environment, • Demonstrable experience writing high-quality user stories and acceptance criteria for software delivery teams, • Proven ability to translate high-level product strategy into detailed, structured requirements, • Experience working in Agile/Scrum environments with cross-functional engineering and QA teams, • Experience documenting both functional and non-functional requirements, • Strong ability to break down complex problems into clear, structured deliverables, • Comfortable working across Product, Engineering, QA, Sales Engineering and Service Delivery, • Able to manage upwards effectively by providing clarity, progress updates and structured recommendations, • Works effectively with developers and testers to ensure shared understanding, • Strong communication and interpersonal skills, with the ability to build effective working relationships., • Demonstrates a growth mindset, with adaptability, curiosity and a commitment to continuous improvement., • Strong emotional intelligence, including self-awareness, empathy and sound judgement. Desirable • Bachelor’s degree in Business, Computer Science, Information Systems or related discipline, • Experience working with hardware-software integrated products, • Familiarity with compliance-driven or regulated environments, • Experience using tools such as Azure DevOps, • Exposure to firmware or embedded systems environments Key Metrics for Success The key metrics to be successful in this role are: 1. Requirements Quality & Readiness • % of backlog items meeting agreed Definition of Ready before entering development, • Reduction in requirement-related rework or clarification during sprint execution, • Low incidence of requirement-related defects post-release 2. Delivery Effectiveness • Stories delivered within sprint without requirement-driven blockers, • Acceptance criteria consistently testable and aligned with QA outcomes, • Clear documentation available ahead of development start 3. Cross-Functional Alignment • Positive feedback from Engineering and QA on clarity and completeness of requirements, • Reduced ambiguity and fewer clarification cycles during development, • Strong working relationships across Product, Engineering and Service Delivery 4. Product & Customer Impact • Structured incorporation of customer feedback into documented requirements, • Improved traceability between customer need, requirement and delivered feature, • Accurate release notes reflecting delivered functionality 5. Continuous Improvement • Ongoing refinement of documentation standards and templates, • Contribution to improved Product processes and backlog hygiene, • Maintenance of clear records of behavioural changes across product versions

Agile Business Analyst £425 per day | Inside IR35 Initial 3-month contract Remote-first with occasional travel to Yorkshire (approx. once every two weeks) We’re supporting a well-established organisation within the retail space, looking to bring in a Technical Business Analyst to join cross-functional Agile squads delivering a range of digital and operational initiatives. This is a hands-on delivery role, working closely with engineers, product and QA to shape and refine backlog items, ensuring requirements are clear, actionable and ready for build. Key Responsibilities • Work within Agile squads to refine and prioritise backlog items alongside engineers and product teams, • Write clear, testable user stories and acceptance criteria that can be picked up and delivered by development teams, • Translate business requirements into well-defined technical deliverables, • Support sprint ceremonies including backlog refinement, sprint planning and reviews, • Collaborate with developers to clarify requirements and resolve queries during delivery, • Analyse current systems, processes and data flows to support solution design Skills & Experience • Proven experience as a Business Analyst working closely with engineering teams in Agile environments, • Strong experience writing user stories and acceptance criteria (e.g. Jira), • Ability to translate business needs into structured, delivery-ready requirements, • Comfortable working in a technical environment (APIs, integrations, systems, or data exposure), • Experience supporting delivery across the full sprint lifecycle, • Background in retail or customer-focused digital environments is beneficial Nice to Have • Experience working on system integrations or platform-based products, • Exposure to data mapping or working with APIs Why Apply If you’re a Business Analyst who enjoys working hands-on with delivery teams, shaping backlog and seeing requirements through to build, this is a great opportunity to make an immediate impact within a fast-moving environment.

Senior QA Analyst & Automation Engineer. They’re now looking for a Senior QA Analyst & Automation Engineer to take a leading role in shaping their testing strategy and automation capability. This is a hands-on, senior QA automation role where you’ll:.

Strong report writing capabilities, to write QA processes. You will be responsible for conducting Quality Assurance (QA) of clients’ ESG deliverables to include Environmental Social and Governance (ESG) assessments and reports; Streamlined Environmental and Carbon Reporting (SECR); Energy Savings

Strong experience in automation testing using Selenium / Playwright / Cypress.Proficiency in programming languages such as Java, Python, or C#.Experience with API testing (Postman, REST Assured, or similar).Knowledge of testing frameworks (TestNG, JUnit, Pytest, etc.Familiarity with CI/CD tools (Jen

Strong report writing capabilities, to write QA processes. Senior Quality Assurance ESG Analyst. You will be responsible for conducting Quality Assurance (QA) of clients’ Environmental Social and Governance (ESG) deliverables to include ESG assessments and reports; Streamlined Energy and Carbon Re

A leading tech company is seeking a QA Technician in Greater London for a 3-month full-time contract with the possibility of extension.

The roles include software development, QA testing, and DevOps, among others.

A recruitment firm in the United Kingdom is seeking a detail-oriented candidate to review financial submissions and ensure accuracy.The role involves checking reconciliations of financial statements, mapping information onto digital platforms, and communicating effectively with various stakeholders.

A leading trading technology vendor in Greater London is seeking a skilled Test Analyst to join their front-end testing team.

A leading digital consulting firm in London is looking for a Technical Test Analyst specializing in Automate Pro.

A leading AI platform provider in the UK is looking for an AI Underwriter to manage the development of high-quality datasets and improve model performance.This role combines analytical skills with data operations to impact the insurance industry significantly.The ideal candidate will have over 2 yea

Glencore is actively increasing its use of modern technologies within the IT department and is looking for an experienced QA Engineer to join the team. Collaborate with business analysts and developers to ensure test scenarios and requirements are aligned and properly documented. Collaborate with th

A leading data consultancy in London seeks a Principal Data Analyst to manage and process complex data for top brands. The role entails expertise in SQL, ETL, Python, and project management while mentoring junior analysts.

This is a hands-on technical QA Role, executing test activities and performing manual and automated testing on projects. The QA will be working closely with the delivery team, key project stakeholders and other external supplier test teams to achieve successful delivery and the required business obj

As a Senior Quality Assurance Analyst, the role will centre around reviewing and checking communication the Customer Operations team members have with our customers. Conducting outcome based QA checks (live chat, emails, phone calls etc. Help maintain the current QA framework.

A payroll compliance technology company is seeking a Contract Mid/Senior QA Analyst to test and validate payroll systems.

We are looking for a QA Technician with experience in geospatial analysis to support our team for a 3‑month full‑time contract, with the possibility of extension.

QA Analyst - Enterprise Technology [Automation Engineer]. Establish and maintain quality standards, documentation, and select appropriate testing tools within the QA team. QAs and developers on test quality, automation best practices, and testing discipline.

A leading tech firm in the United Kingdom seeks experienced Test Analysts to join their QA team. The ideal applicant should be proactive, capable of hands-on testing, and interested in automation within a growing QA function.

Web Services Senior QA Analyst - Monopoly Go!. Web Services Senior QA Analyst. Able to provide accurate QA estimates and communicate trade‑offs effectively.

Identify opportunities for automation and improvements to QA processes. Support QA Leads and share specialist knowledge with the wider team. Ensure compliance with QA processes and contribute to tooling research.

An international banking institution in Greater London is seeking a Test Engineer responsible for the successful delivery of test design and execution activities across multiple projects.You will engage in designing test cases, reporting on quality assurance, and managing stakeholder communication.T

Are you a QA Analyst who understands open-world gameplay systems and has a strong drive to help shape high-quality player experiences?. This role is ideal for someone with experience testing on console and PC, comfortable navigating open‑world QA challenges, and excited to grow their technical and

Openings for Sr QA Analyst at ThoughtWorks. As a Senior QA/Tester at ThoughtWorks, here's what you'll do:.

A leading financial services firm is seeking an experienced IT Support Analyst to join their UK Technology team.

My client, a Financial Services organisation, is seeking an experienced Pre-Trade Non-Functional Test Analyst to join their team in the City of London.

QAs and developers on test quality, automation best practices, and testing discipline. Middle Level QA Automation Engineer. The QA proactively assists with the business stream Enterprise with increasing the quality of the systems they build and maintain.

Financial Analyst or FP&A role (UK market experience advantageous).

QA Ownership: Take full accountability for the end-to-end QA process, work closely with other business functions to align testing strategies and ensuring the engineering team adheres to these standards throughout the SDLC. Experience: 5+ years of hands-on experience in Salesforce QA, with a proven t

A leading IT services firm in the UK is looking for a Quality Assurance Consultant with expertise in Salesforce Service Cloud.The role involves executing test plans, performing various testing activities, and collaborating with development teams to ensure quality solutions.Ideal candidates will have

A banking institution is seeking an Automation Test Analyst to support their digital transformation program.

Excellent opportunity for a Software QA Engineer to join brilliant client's team based in Brighton. As a QA Engineer, you will be responsible for introducing and maintaining new technologies whilst utilising the latest industry software and practices. The role will cover various aspects of the testi

Web Services Senior QA Analyst. Reporting to the Ecosystem QA Manager, you will be part of a cross‑functional pod responsible for ensuring the quality of the web portal supporting our flagship title, Monopoly Go!. Coordinate with external QA teams to ensure quality output, alignment, coverage, an

As a QA Analyst, you'll be part of the testing strategy for Focus Group's portfolio of internal applications — working hand-in-hand with our development team to make sure every release is stable, reliable, and fit for purpose. Proven experience in a QA or equivalent role.

A gaming company is seeking a Web Services Senior QA Analyst to join the Monopoly Go! team remotely in the UK.

Process governance: Establish and maintain quality standards, documentation, and select appropriate testing tools within the QA team. Coaching: QAs and developers on test quality, automation best practices, and testing discipline. Middle Level QA Automation Engineer.

A leading technology consulting firm located in the United Kingdom is looking for an experienced Test QA Analyst to join their hybrid SCADA project team. Responsibilities include monitoring test readiness, representing the QA function in agile ceremonies, and managing defect processes.

Test Analyst – Front-End (Playwright / TypeScript) – Finance. Our client, a leading trading technology vendor, is seeking a skilled Test Analyst to join their front-end testing team. Contribute to the continuous improvement of QA processes and automation frameworks.

Act as Test QA Analyst aligned to a SCADA agile workstream, reporting into the SCADA SME Analyst. Strong experience working as a Test QA Analyst or Test Assurance professional within large-scale programmes. Represent the Test QA function within agile ceremonies including Sprint Planning, Stand Ups,

A prominent rail organization is seeking a QA Technical Analyst to deliver QA execution, manage requirements, and implement automation across projects. This role involves collaborating with internal teams and stakeholders to ensure effective delivery of QA services.

Avanade UK Ltd is an IT consulting company that helps organisations improve their operations through technology.Specialising in Microsoft platforms, it provides services in cloud computing, data and AI, cybersecurity, and business applications, supporting clients with digital transformation and mode

The QA Technical Analyst will be chiefly responsible for delivery of QA execution, requirement management (esp around traceability), automation and reporting across programs and projects with a specific attention to the technical capabilities of QA as a service. They will support the QA Manager(s) w

A financial services firm is hiring a Senior Quality Assurance Analyst in London to ensure the accuracy and integrity of regulatory reporting across multiple regimes. Candidates should have strong experience in regulatory data quality and familiarity with QA vendor platforms, notably Kaizen. This po