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Do you enjoy analysing problems, working with stakeholders and helping improve digital services? Are you working in a role such as testing, data, project support or operational improvement and considering your next step, or are you already a Business Analyst looking to develop further? Inspire People are partnering with the Driver and Vehicle Standards Agency (DVSA) to attract Business Analysts and individuals with strong transferable analytical skills to support the continuous improvement of nationally critical digital services across digital, platforms and cloud. Hybrid working across from multiple UK locations including Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham and Yeading. £35,663 (candidates based in Yeading will receive the London Weighting allowance of £4,000) plus generous Civil Service benefits including 28.97% Pension. DVSA is transforming how it delivers services used by millions of people across Great Britain, and you'll play a hands-on role in shaping and improving real-world digital products that underpin road safety and public confidence. About the role As a Business Analyst, you will report to a Senior Business Analyst and work as part of an Agile Scrum delivery team within DVSA's Strategy, Policy, Digital and Technology Directorate. The focus of the role is on supporting the improvement and enhancement of live digital services through clear analysis, strong collaboration and delivery-focused outcomes. You will work closely with Product Owners, developers, testers, designers and other analysts to translate business problems into structured requirements, supporting incremental delivery and continuous service improvement. You will not be expected to independently own large workstreams; instead, you will contribute as part of a supportive, multidisciplinary team, with guidance and oversight from more senior Business Analysts. You may support services across areas such as MOT systems, driver and vehicle services, commercial vehicle compliance and enforcement platforms. As a Business Analyst you will: • Break down business problems into clear business, stakeholder, functional, non-functional and transition requirements, • Support the creation, refinement and prioritisation of user stories and acceptance criteria, • Work with Product Owners to maintain and refine product backlogs, • Engage stakeholders to understand needs, challenge assumptions and clarify requirements, • Analyse problems to identify root causes, not just surface issues, • Collaborate daily with developers, testers and designers within Agile Scrum teams, • Apply appropriate analysis and modelling techniques to document processes and requirements clearly, • Strong analytical thinking, with the ability to structure ambiguous problems and contribute to practical delivery outcomes, • Experience working collaboratively within teams to deliver results, • Clear and confident communication skills, able to explain analysis and ideas to different audiences, • Experience gathering, analysing and documenting information to support decisions This could include experience from roles such as: • Software Tester or QA, • Data Analyst, MI Analyst or Insight roles, • PMO, Project Support or Junior Project Manager, • Product, Delivery or Service Support roles What matters most is your ability to analyse problems, work with others and contribute to real-world digital delivery. In return, you can expect a flexible working culture, including: • A Civil Service pension with an employer contribution of 28.97%, • 25 days annual leave, increasing by 1 day each year (up to 30 days), plus 8 bank holidays and a Privilege Day for the King's birthday, • Flexible and hybrid working options to support a healthy work-life balance, • Access to a staff discount portal and wider Civil Service benefits, • Strong development and progression opportunities, including funded training, apprenticeships and professional qualifications, • A diverse and inclusive workplace with active staff networks and communities Apply now to use your analytical skills on services that truly matter and take the next step in your career with DVSA.

Location Manchester, UK (Hybrid - 3 days per week in office) About ServisBOT ServisBOT is building the next generation of AI-driven enterprise automation for regulated industries — a secure, compliant SaaS platform where AI and humans work together to deliver outcomes our clients can trust. We partner with global customers across banking, insurance, and other highly controlled environments, delivering AI-enabled solutions that meet demanding security, compliance, and reliability requirements, without slowing innovation. AI is embedded into how we build and deliver: accelerating insight, streamlining delivery, and helping teams move faster from idea to impact. And because trust matters, humans stay in control and accountable — with the governance, auditability, and operational rigor enterprises expect. Role Purpose As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle of our conversational AI solutions. Day to day, you’ll flex across project coordination, product support, testing, and implementation — from discovery and design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver measurable value. You’ll also build confidence in key AI concepts like prompt engineering, LLMs, and RAG, helping translate customer needs into practical, trustworthy AI-enabled solutions. Key ResponsibilitiesProblem Definition & Discovery (Supported Ownership) • Support discovery activities for product initiatives and customer engagements, • Help analyse customer needs, business processes, and constraints, • Use AI tools to:, • Summarise discovery inputs, • Explore problem spaces, • Draft initial problem statements, • Validate AI-assisted outputs with senior BAs, Product Managers, and Customer Champions Requirements & Acceptance Criteria • Produce clear, structured requirements and acceptance criteria under guidance, • Use AI to:, • Generate first-pass requirements, • Identify gaps, edge cases, and assumptions, • Ensure final requirements are:, • Understandable, • Testable, • Reviewed and approved by accountable stakeholders AI-Assisted Analysis & Prompt Contribution • Contribute to the creation and refinement of analysis and discovery prompts, • Follow established prompt standards to ensure:, • Reusability, • Auditability, • Safe handling of customer and internal data Product & Customer Collaboration • Work closely with:, • Product Managers (product initiatives), • Customer Champions (customer engagements), • Engineers and QA during delivery and change, • Support impact analysis for customer change requests, • Help ensure customer-specific work does not unintentionally degrade product integrity Governance, Risk & Compliance Awareness • Operate in line with ISO27001, ISO42001 and SOC II controls, • Ensure AI usage complies with:, • Data classification policies, • Customer data handling rules, • Maintain basic traceability of requirements and decisions where required, • Escalate risks, ambiguity, or uncertainty early Skills & ExperienceRequired • Minimum 2 years experience in a Business Analyst, Junior BA, or similar role, • Experience working with:, • Requirements gathering, • User stories / acceptance criteria, • Stakeholder collaboration, • Strong written communication and attention to detail, • Comfort using AI tools (e.g. LLMs) to support analysis, with an understanding that:, • AI accelerates work, • Humans remain accountable, • Curiosity about AI-assisted delivery, prompt design, or responsible AI use Desirable • Experience working with enterprise or regulated customers (banking, insurance, etc.), • Familiarity with Agile or iterative delivery models At ServisBOT: • AI-assisted work is the default, not optional, • AI outputs are treated as drafts — humans own outcomes, • Security, compliance, and auditability matter as much as speed, • BA roles are supported, coached, and expected to grow You’ll be encouraged to learn quickly, ask good questions, and build strong fundamentals in analysis, communication, and judgement.

Title: Senior Product Analyst Location: Hybrid – Manchester or Leeds 3 days on site per week, 2 days remote Salary: From £50,000 Who we are: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 500,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Purpose of the Role: As a Senior Product Analyst, you’ll take ownership of complex product delivery, providing leadership, deep expertise and strategic thinking across squads and product areas. You’ll play a critical role in shaping how we deliver value, ensuring we are building the right things in the right way for our customers and the business. You’ll own and shape the delivery of significant roadmap initiatives, working closely with Product Managers, squads, stakeholders and senior leaders to deliver high-impact outcomes across multiple journeys, platforms or product areas. Day to day, you’ll own and manage one or more product backlogs, setting clear vision, objectives, success measures and priorities. You’ll lead analysis across problem definition, solution design and delivery, ensuring work is aligned to business strategy, customer needs, regulatory requirements and technical constraints. You’ll bring strong technical and domain expertise, acting as a Subject Matter Expert (SME) for your products, platforms and processes. You’ll take a data-led approach to decision-making, using insight to drive continuous improvement and inform strategic recommendations. You’ll be a trusted partner to Product Managers and delivery teams, proactively identifying risks, dependencies and opportunities across squads and platforms. As a senior and established member of the product team you will be expected to lead and mentor colleagues and use your enhanced product skills and capabilities to deliver change. The role requires flexibility, with the expectation that you will work across multiple channels, systems and platforms depending on business needs. You will leverage deep knowledge of ii’s business and technical ecosystems, and work with complex and multiple data sources to inform decisions and make strategic recommendations. You will work closely with Product leadership to ensure product vision, KPIs and direction remain aligned. Work as a key member in a multidisciplinary squad, including UX, Engineers, QA and Scrum, working on key customer journeys. Delivering digital journey changes, enhancements and support for our customers. Requirements Feature Delivery • Lead Product Analyst on complex or cross-squad roadmap initiatives, owning delivery end-to-end., • Carry out deep analysis of business needs, customer impact, risks, benefits, dependencies and trade-offs, • Work with Data, UXR and UXD to define problem spaces, scope, success criteria and delivery approach in collaboration with product managers and senior stakeholders., • Author high-quality user stories and features including business and technical requirements, data mapping, acceptance criteria and non-functional requirements, • Act as the delivery team’s SME on key processes, platforms and applications, • Demonstrate a strong user-centred approach, working with UXD and UXR to understand customer behaviour and to ensure design creates seamless, accessible journeys Leadership and Strategic Delivery • Work closely with Senior Product Managers and Technical Leads to influence stakeholders, maintain strategic direction and deliver to plan, • Lead delivery of large roadmap initiatives and enterprise change projects, following appropriate governance and documentation standards, • Mentor and support Associate and Product Analysts, providing guidance and feedback, • Lead by example in ways of working, quality standards and customer focus, • Communicate confidently with senior and executive stakeholders, to ensure alignment and engagement throughout delivery., • Deputise for product managers when required, • Ensure business readiness for delivered changes, including process mapping and customer service training, • Demonstrate new functionality and change impacts to stakeholders, capturing feedback for future iterations Roadmap Planning • Own, manage and prioritise multiple product backlogs, aligning delivery with strategic roadmaps, • Understand and manage cross-product and cross-platform dependencies and risks, • Work closely with Scrum Masters and Delivery Leads to set backlog vision, refine priorities and make proactive delivery decisions, • Play an active role in all product ceremonies and planning activities Ongoing Ownership & Performance • Define and use objectives, KPIs and data to measure product performance, • Work closely with Data teams and Senior Product Managers to ensure outcomes are driving the business forward, • Own end-to-end data considerations for key journeys, ensuring ongoing monitoring and insight, • Use qualitative and quantitative insight to drive iteration and improvement, • Provide analysis and support for live issues and incidents, working with support teams to drive timely resolution, • Support discovery activities, business case development and change evaluation processes, providing impact-based recommendations, • Understand and manage the wider impact of change across products and platforms, • Challenge existing ways of working and suggest improvements to enhance delivery and outcomes Skills & Experience Required Essential • Significant experience delivering complex digital products or change initiatives, • Strong expertise in product analysis, change methodologies and agile delivery, • Experience working across a range of products for both internal and external customers, • Strong bias to action, taking ownership to ensure the right outcomes are delivered, • Proven ability to own and lead delivery across multiple initiatives or product areas, • Ability to build and maintain strong relationships across teams and locations, • Experience writing high-quality user stories with clear acceptance criteria, • Ability to work under pressure and manage competing priorities, • Deep understanding of technical systems, platforms and dependencies, • Excellent stakeholder management and communication skills, including senior audiences, • Strong prioritisation, decision-making and problem-solving capabilities, • Demonstrated ability to independently seek out information to support team goals, • Demonstrated leadership and mentoring experience Desirable • Experience working in regulated environments, • Strong market, competitor and industry awareness, • Experience influencing product strategy or operating models, • Advanced use of data and insight to inform strategic decisions Benefits • Group Personal Pension Plan – 8% employer contribution and 4% employee contribution, • Life Assurance and Group Income Protection, • Private Medical Insurance – Provided by Bupa, • 25 Days Annual Leave, plus bank holidays, • Staff Discounts on our investment products, • Personal & Well-being Fund – Supporting your physical and mental wellness, • Retail Discounts – Savings at a wide range of high street and online retailers, • Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive

A financial services company in Manchester is seeking experienced Data Analysts to join their new data-focused team.

As an Automation Test Analyst in our QA team, you will predominantly focus on creating and continuing to build upon the success of automation testing suites. This role is ideal for someone with experience in manual testing and automation testing and eager to learn, grow, and be excited to work in a

As an Automation Test Analyst in our QA team, you will predominantly focus on creating and continuing to build upon the success of automation testing suites. This role is ideal for someone with experience in manual testing and automation testing and eager to learn, grow, and be excited to work in a

You may have experience in the following: Firmware Test Engineer, Software Test Engineer, Embedded Software Tester, Embedded Firmware Tester, Software QA Engineer, Software Tester, Systems Test Engineer, Verification Engineer, Validation Engineer, Test Analyst, QA Analyst, Railway Software Tester, C

Strong report writing capabilities, to write QA processes. You will be responsible for conducting Quality Assurance (QA) of clients’ ESG deliverables to include Environmental Social and Governance (ESG) assessments and reports; Streamlined Environmental and Carbon Reporting (SECR); Energy Savings

QA Analyst - Enterprise Technology [Automation Engineer]. Establish and maintain quality standards, documentation, and select appropriate testing tools within the QA team. QAs and developers on test quality, automation best practices, and testing discipline.

Responsible for QA checks and audit trails for client deliverables, to ensure they are compliant, with no omissions or misstatements. Project manage QA services, to help manage your individual and team’s workload. Provide technical support to QA Team members and other ESG teams, to meet client del

Web Services Senior QA Analyst. Reporting to the Ecosystem QA Manager, you will be part of a cross‑functional pod responsible for ensuring the quality of the web portal supporting our flagship title, Monopoly Go!. Coordinate with external QA teams to ensure quality output, alignment, coverage, an

A leading AI platform provider in the UK is looking for an AI Underwriter to manage the development of high-quality datasets and improve model performance.This role combines analytical skills with data operations to impact the insurance industry significantly.The ideal candidate will have over 2 yea

We are looking for a QA Technician with experience in geospatial analysis to support our team for a 3‑month full‑time contract, with the possibility of extension.

Excellent opportunity for a Software QA Engineer to join brilliant client's team based in Brighton. As a QA Engineer, you will be responsible for introducing and maintaining new technologies whilst utilising the latest industry software and practices. The role will cover various aspects of the testi

Strong experience in automation testing using Selenium / Playwright / Cypress.Proficiency in programming languages such as Java, Python, or C#.Experience with API testing (Postman, REST Assured, or similar).Knowledge of testing frameworks (TestNG, JUnit, Pytest, etc.Familiarity with CI/CD tools (Jen

A consulting firm in the United Kingdom is seeking a QA Analyst for a contract position. The ideal candidate must have proven experience with Concerto, proficiency in QA methodologies, and strong analytical and problem-solving skills.

A leading tech company is seeking a QA Technician in Greater London for a 3-month full-time contract with the possibility of extension.

Senior QA Analyst (Expertise in payroll systems). We are seeking an experienced and detail‑oriented QA Analyst (Mid to Senior Level) with deep expertise in payroll systems. Collaborate in Agile sprints and ceremonies with developers, analysts, and product owners.

A gaming company in Cambridge, UK, is seeking a QA Analyst focused on ensuring the quality of their expansive open-world survival game. This role requires hands-on experience across console platforms and a deep understanding of QA principles.

A leading technology services company in Shoreham-by-Sea is seeking a QA Analyst to support their internal applications. Candidates should possess proven QA experience, strong communication skills, and an understanding of the software development life cycle.

A leading technology firm in Hertfordshire is seeking an experienced QA professional to ensure quality in financial systems. The ideal candidate has at least 2 years in QA, solid knowledge of testing methodologies, and familiarity with tools like SQL and Jira.

Senior QA Analyst & Automation Engineer. We are seeking a highly skilled and technically adept professional to join our team as a Senior QA Analyst & Automation Engineer. A strong passion for using AI to enhance QA automation and quality outcomes.

A leading tech recruitment firm is seeking a QA Test Analyst for a 6-month hybrid contract in the UK.

This position requires excellent analytical skills and attention to detail, contributing to both quality frameworks and mentoring junior analysts. A financial services firm is hiring a Senior Quality Assurance Analyst in London to ensure the accuracy and integrity of regulatory reporting across mult

The QA Technical Analyst will be chiefly responsible for delivery of QA execution, requirement management (esp around traceability), automation and reporting across programs and projects with a specific attention to the technical capabilities of QA as a service. They will support the QA Manager(s) w

A leading digital consulting firm in London is looking for a Technical Test Analyst specializing in Automate Pro.

A recruitment firm in the United Kingdom is seeking a detail-oriented candidate to review financial submissions and ensure accuracy.The role involves checking reconciliations of financial statements, mapping information onto digital platforms, and communicating effectively with various stakeholders.

Avanade UK Ltd is an IT consulting company that helps organisations improve their operations through technology.Specialising in Microsoft platforms, it provides services in cloud computing, data and AI, cybersecurity, and business applications, supporting clients with digital transformation and mode

A leading IT services firm in the UK is looking for a Quality Assurance Consultant with expertise in Salesforce Service Cloud.The role involves executing test plans, performing various testing activities, and collaborating with development teams to ensure quality solutions.Ideal candidates will have

A leading trading technology vendor in Greater London is seeking a skilled Test Analyst to join their front-end testing team.

A leading financial services firm is seeking an experienced IT Support Analyst to join their UK Technology team.

Are you a QA Analyst who understands open-world gameplay systems and has a strong drive to help shape high-quality player experiences?. This role is ideal for someone with experience testing on console and PC, comfortable navigating open‑world QA challenges, and excited to grow their technical and

A leading technology consulting firm located in the United Kingdom is looking for an experienced Test QA Analyst to join their hybrid SCADA project team. Responsibilities include monitoring test readiness, representing the QA function in agile ceremonies, and managing defect processes.

As a QA Analyst, you'll be part of the testing strategy for Focus Group's portfolio of internal applications — working hand-in-hand with our development team to make sure every release is stable, reliable, and fit for purpose. Proven experience in a QA or equivalent role.

The roles include software development, QA testing, and DevOps, among others.

Test Analyst – Front-End (Playwright / TypeScript) – Finance. Our client, a leading trading technology vendor, is seeking a skilled Test Analyst to join their front-end testing team. Contribute to the continuous improvement of QA processes and automation frameworks.

A gaming company is seeking a Web Services Senior QA Analyst to join the Monopoly Go! team remotely in the UK.

A prominent rail organization is seeking a QA Technical Analyst to deliver QA execution, manage requirements, and implement automation across projects. This role involves collaborating with internal teams and stakeholders to ensure effective delivery of QA services.

Act as Test QA Analyst aligned to a SCADA agile workstream, reporting into the SCADA SME Analyst. Strong experience working as a Test QA Analyst or Test Assurance professional within large-scale programmes. Represent the Test QA function within agile ceremonies including Sprint Planning, Stand Ups,

Middle Level QA Automation Engineer. The QA proactively assists with the business stream Enterprise with increasing the quality of the systems they build and maintain. Working with QA, developers and stakeholders to strive to improve system reliability, ensure fulfilment of business requirements, an

A banking institution is seeking an Automation Test Analyst to support their digital transformation program.

Glencore is actively increasing its use of modern technologies within the IT department and is looking for an experienced QA Engineer to join the team. Collaborate with business analysts and developers to ensure test scenarios and requirements are aligned and properly documented. Collaborate with th

They’re now looking for a Senior QA Analyst & Automation Engineer to take a leading role in shaping their testing strategy and automation capability. Mentor junior team members and influence QA best practice. Strong background in QA and test automation, ideally at a senior level.

This is a hands-on technical QA Role, executing test activities and performing manual and automated testing on projects. The QA will be working closely with the delivery team, key project stakeholders and other external supplier test teams to achieve successful delivery and the required business obj

Help maintain the current QA framework. Develop and submit QA MI and provide feedback to the relevant stakeholders on a regular basis. Experience in the key areas of QA noted above.

A payroll compliance technology company is seeking a Contract Mid/Senior QA Analyst to test and validate payroll systems.

A leading data consultancy in London seeks a Principal Data Analyst to manage and process complex data for top brands. The role entails expertise in SQL, ETL, Python, and project management while mentoring junior analysts.

Financial Analyst or FP&A role (UK market experience advantageous).