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Role: Lead Analytics Manager Location: Hybrid — 3 days in Manchester City Centre 🏢 Salary: £55k–£65k (DOE) 💰 Our client is an ambitious scale‑up consultancy hiring a Lead Web Analyst as they enter a fast growth phase. They deliver real‑time, commercial analytics for clients via a small, agile, customer‑first team - think outcomes over agency bureaucracy. 🚀 What you’ll do • Own client engagements end‑to‑end: scoping, delivery, presenting insights and building strong client relationships., • Lead and line manage a small analytics team (min. 2 Analysts), providing coaching, QA and career development., • Design and implement GA4 + Google Tag Manager solutions and measurement strategies., • Deliver AI proof‑of‑concepts and help operationalise AI/ML insights into analytics workflows., • Build dashboards, run analysis and translate data into clear, commercial recommendations., • Passionate data advocate who enjoys empowering businesses with insight. ❤️, • Strong GA4 & GTM implementation experience — commercial project delivery preferred. 🛠️, • Proven people management experience (line managing at least 2 analysts or equivalent). 📚, • Experience with AI POCs or integrating AI into analytics workflows is a strong plus. 🤖, • Confident presenter — can deliver client workshops and influence stakeholders. ✅, • Genuine impact in a nimble, mission‑driven consultancy., • Work closely with industry leaders, shape delivery and grow with the business., • Strong learning culture and real client exposure — not just dashboards. Interested? Apply or contact Ash at Loop for a confidential chat. ✌️

Location Manchester, UK (Hybrid - 3 days per week in office) About ServisBOT ServisBOT is building the next generation of AI-driven enterprise automation for regulated industries — a secure, compliant SaaS platform where AI and humans work together to deliver outcomes our clients can trust. We partner with global customers across banking, insurance, and other highly controlled environments, delivering AI-enabled solutions that meet demanding security, compliance, and reliability requirements, without slowing innovation. AI is embedded into how we build and deliver: accelerating insight, streamlining delivery, and helping teams move faster from idea to impact. And because trust matters, humans stay in control and accountable — with the governance, auditability, and operational rigor enterprises expect. Role Purpose As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle of our conversational AI solutions. Day to day, you’ll flex across project coordination, product support, testing, and implementation — from discovery and design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver measurable value. You’ll also build confidence in key AI concepts like prompt engineering, LLMs, and RAG, helping translate customer needs into practical, trustworthy AI-enabled solutions. Key ResponsibilitiesProblem Definition & Discovery (Supported Ownership) • Support discovery activities for product initiatives and customer engagements, • Help analyse customer needs, business processes, and constraints, • Use AI tools to:, • Summarise discovery inputs, • Explore problem spaces, • Draft initial problem statements, • Validate AI-assisted outputs with senior BAs, Product Managers, and Customer Champions Requirements & Acceptance Criteria • Produce clear, structured requirements and acceptance criteria under guidance, • Use AI to:, • Generate first-pass requirements, • Identify gaps, edge cases, and assumptions, • Ensure final requirements are:, • Understandable, • Testable, • Reviewed and approved by accountable stakeholders AI-Assisted Analysis & Prompt Contribution • Contribute to the creation and refinement of analysis and discovery prompts, • Follow established prompt standards to ensure:, • Reusability, • Auditability, • Safe handling of customer and internal data Product & Customer Collaboration • Work closely with:, • Product Managers (product initiatives), • Customer Champions (customer engagements), • Engineers and QA during delivery and change, • Support impact analysis for customer change requests, • Help ensure customer-specific work does not unintentionally degrade product integrity Governance, Risk & Compliance Awareness • Operate in line with ISO27001, ISO42001 and SOC II controls, • Ensure AI usage complies with:, • Data classification policies, • Customer data handling rules, • Maintain basic traceability of requirements and decisions where required, • Escalate risks, ambiguity, or uncertainty early Skills & ExperienceRequired • Minimum 2 years experience in a Business Analyst, Junior BA, or similar role, • Experience working with:, • Requirements gathering, • User stories / acceptance criteria, • Stakeholder collaboration, • Strong written communication and attention to detail, • Comfort using AI tools (e.g. LLMs) to support analysis, with an understanding that:, • AI accelerates work, • Humans remain accountable, • Curiosity about AI-assisted delivery, prompt design, or responsible AI use Desirable • Experience working with enterprise or regulated customers (banking, insurance, etc.), • Familiarity with Agile or iterative delivery models At ServisBOT: • AI-assisted work is the default, not optional, • AI outputs are treated as drafts — humans own outcomes, • Security, compliance, and auditability matter as much as speed, • BA roles are supported, coached, and expected to grow You’ll be encouraged to learn quickly, ask good questions, and build strong fundamentals in analysis, communication, and judgement.

Business Analyst / QA Location: Manchester City Centre (onsite) Salary: £40-45k This is an exciting opportunity for a BA with experience/exposure to some QA responsibilities to join a growing ecommerce business that truly care about the wellbeing of their colleagues and offer good progression prospects. I would love to have a call if you have… • Experience in QA, with some exposure to Business Analysis, • Familiarity with SQL and REST APIs, • Hands-on experience with tools like Postman, Jira, and Confluence, • Strong communication skills and a proactive mindset, • Ability to manage multiple workstreams in a fast-paced ecommerce environment, • Prior ecommerce experience is highly desirable but not essential Benefits • Dog-Friendly Office, • Staff Discount, • Access to gym memberships and healthcare plans, • Flexible working hours (work your 8 hours anytime between 8am–6pm), • Opportunities to grow into BA, Product, or even Development paths, • Small, collaborative team where your impact is visible Your day to day will include: • Communicating between internal teams and developers, which consist of in-house and external teams., • Writing clear, effective job specs and ensuring requirements deliver real business value, • Creating test scripts and owning QA/UAT processes, • Investigating and triaging bugs, ensuring the right action is taken, • Managing workflows and tickets through Jira, • Collaborating with third-party partners and tools (e.g. search platforms), • Identifying opportunities to improve UX, performance, and profitability, • Streamlining internal systems and processes, • Supporting project delivery and documentation Extra information: • No sponsorship is being offered for this role unfortunately., • Free parking onsite Interviews are taking place this week, and this is an opportunity you do not want to miss out on!

Product Manager JD Manchester, UK - Hybrid Role Permanent Role SC - Good To Have An experienced product manager to lead a multidisciplinary development team. The ideal candidate will have a keen eye for gaps in consumer product offerings and an innovative mindset for filling them. This person should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release. We are looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share. Responsibilities • Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch, • Translate product strategy into detailed requirements for prototyping and final development by engineering teams, • Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI, • Analyze market data to develop sales strategies, and define product objectives for effective marketing communications, • Collaborate closely with engineering, production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization, • Develop product positioning and messaging that differentiates [Company X] across primary market segments Required skills and qualifications • Strong experience in a dynamic product management role, • Proven success in overseeing all elements of the product development lifecycle, • High effectiveness in managing cross-functional teams, • Experience in delivering finely tuned product marketing strategies, • Exceptional writing and editing skills, combined with strong presentation and public speaking skills Preferred skills and qualifications • Bachelor’s degree (or equivalent) in product design or engineering, • Previous experience in software and web development, • Proven success as a product developer in a nonmanagerial role, • Demonstrable knowledge of SEM (search engine marketing) and online advertising Why Join Us? • We’re a purpose‑driven organisation committed to creating positive impact and championing inclusion., • You’ll join a culture that encourages innovation, collaboration, and continuous growth., • We celebrate difference and believe diverse perspectives lead to stronger solutions., • Even if you don’t meet every requirement, we encourage you to apply — great talent comes from a variety of backgrounds., • Your lived experience, unique strengths, and personal story matter — they help us design better outcomes for the communities we serve., • We celebrate diversity of experience, knowledge, backgrounds, and perspectives, and believe these differences enable us to create meaningful impact. We are proud to be an equal opportunity employer and are committed to fairness and inclusion for all, regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital or partnership status, sexual orientation, gender identity, pregnancy or related conditions, or any other protected characteristic. If you require any reasonable adjustments or additional support during the recruitment process, please let us know.

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