We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care
We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. • Immediate Start!, • Full time job, • Starting with £12.25 per hour, • Experience would be an advantage but not necessary, • Starting as night receptionist, • Training provided
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries, managing salon emails ,taking payments, issuing receipts, and managing the till. Ensuring the front-of-house and reception area are always clean, tidy, and inviting supporting stylists and management with day-to-day tasks. Keeping track of retail stock at the front desk and assisting with product sales. Helping coordinate a smooth and professional flow of daily operations. What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon or spa is essential). A genuine passion for delivering excellent customer service. Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation. Ability to multitask, stay calm under pressure, and manage time effectively and a willingness to learn. Tech-savvy and comfortable using booking or POS systems (training provided). A team player who’s willing to go the extra mile for clients and colleagues
Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £13 per hour Expected hours: 20 – 40 per week
We are looking for a receptionist for a two stars hotel. If you are interested, please, apply and I will invite you to an interview. • Immediate Start!, • Full time job, • Starting with £12.25 per hour, • Experience would be an advantage but not necessary, • Starting as night receptionist, • Training provided
We are currently seeking a dedicated Hotel Receptionist to join our team at a hotel located in Chelsea. Job Details: Location: Chelsea Hours: Receptionist - 40h per week, rota based Salary: £13.85 per hour plus holiday accrual paid weekly Requirements: ⫸ Previous hotel experience is essential. ⫸ Proficient in hotel booking systems (Opera preferred). ⫸ Flexible availability to cover weekends as well ⫸ Excellent communication and customer service skills. Benefits: ⫸ Competitive hourly rate. ⫸ Join a reputable hotel in a prime location. ⫸ Opportunity for growth and development within the company. ⫸ Friendly and supportive working environment. If you meet the above requirements, we would love to hear from you.
Description Gaucho are looking for an enthusiastic and experienced Head Receptionist to join one of our Gaucho teams! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team. Key responsibilities of the Head Receptionist • To work with or develop suitable strategies & reservation that optimise restaurant capacity, • To regularly review adherence to all agreed systems and correct where necessary, • Floor plan and section management with recordable history of section allocation, • Allocate tasks to members of the team adjusting according to service requirements, • Collation of guest database through accurate records and database systems, • Staffing Levels managed including costed rotas, holiday management and productivity management, • To understand and pro-actively work towards all cover growth targets for the business Requirements for Gaucho Head Receptionist • Previous experience as a Head/Senior Receptionist, • Enthusiasm for hospitality, and a fast-paced working environment, • A warm and hospitable personality, • Strong leadership skills Training and benefits • 50% off your bill at all Gaucho and M Restaurants, • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform, • Training in the Rare L.A.B, • Career development and training, • Staff food breakfast and lunchtime of every day worked