Job description If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on children and young people we support, then come work with us. Golden Care Living Children’s home in Ilford are recruiting for Residential Support Workers and Senior Residential Support Workers. We are looking for enthusiastic, motivated, caring, and passionate people to become an integral part of our support team. In this role, you will support our young people and be responsible for providing compassionate care during your time with them making a difference in their lives. The applicant must be at least 21 years old. Our benefits include: In return for your hard work and commitment to the role we offer: • Enhanced disclosure cost coverage, • Competitive salary, • Enrolment onto the Updating Service at the cost of the employer, • Comprehensive induction and commitment to ongoing training expense met by the employer., • Pension Scheme, • 28 days holiday (excluding Bank Holidays) We are immensely proud of the career pathway and training we can offer you. If you can demonstrate the values needed for a role within residential childcare, we will give you all the training and support you need. About you: • Ability to work some nights., • You must have a DBS issued in the last 3 months or be willing to have one with the online update service. (Essential), • Have an NVQ Level 3 or be working towards it. (Or willingness and ability to work towards one) A Residential Children’s Support Worker role will involve: Supporting children aged 8-17 in full-time residential care during the nights and day shift. To be aware of and comply with policies and procedures relating to child protection, health and safety, security, and confidentiality, reporting all concerns to an appropriate person. Setting boundaries for children and young people that may display challenging or emotional behaviour, whilst developing a relationship built on mutual trust. Residential Support Workers play a key role in contributing to the physical, social, and emotional well-being, to provide a safe and nurturing atmosphere. To use behaviour management strategies effectively and in line with the home's policy and procedures, which contribute to a purposeful environment. Person Specification (Essential) Evidence of successfully working with young people Awareness of safeguarding young people Risk assessments/Care Plans/Daily Logging/Use of IT Working as part of a team Empower and encourage young people to develop their life skills and independence skills, adhering to any independence programmes in place. (Preparing meals, travel training, domestic duties) Ability to deal with challenging or aggressive behaviour. High degree of resilience Empathy, patience and understanding for those who are vulnerable. Good communication skills Ensure the young people's paperwork is completed fully and includes all relevant information for that young person including their engagement, mood, conversations, thoughts, and feelings. Ensure that all records completed are accurate and reflective. Good listening skills
Role Overview: We’re seeking experienced Residential Support Workers to join our full-time team. You’ll provide high-quality care, support daily activities, and help young people thrive. This role involves 40 hours per week on a rota basis (including evenings, weekends, and sleep-ins), with a focus on safeguarding and personalised care plans. Key Responsibilities: Provide emotional and practical support to children, building trusting relationships and promoting positive behaviour. Assist with daily routines, including meals, education, activities, and preparing for independence. Contribute to care planning, risk assessments, and team meetings to ensure individualised support. Safeguard residents, following child protection policies and working with external professionals (e.g., social workers). Maintain accurate records and participate in handovers for seamless care. Encourage hobbies, outings, and skill-building to foster growth and well-being. Requirements: Level 3 Diploma in Residential Childcare (or equivalent qualification) essential. At least 1 year of experience in children’s residential care or similar support roles. Availability for full-time work (40 hours/week, shift-based). Strong communication, empathy, and problem-solving skills. Enhanced DBS check (we’ll facilitate if needed). Age 21+ and right to work in the UK. Desirable: Driving license and knowledge of Ofsted standards. What We Offer: Competitive salary and overtime opportunities. Comprehensive training and career progression (e.g., to senior roles). Pension scheme, paid holidays, and employee assistance program. Supportive team environment with regular supervision. Meaningful work in a rewarding sector helps shape brighter futures. If you’re passionate about children’s care and meet our requirements, apply now. We value diversity and encourage applications from all backgrounds.