Internal Sales Cordinator
1 day ago
Swansea
Internal Sales Coordinator, permanent, £26,500 per year, plus bens, Swansea Your new company An award-winning Swansea-based manufacturing company. Your new role We are seeking an experienced and highly organised Internal Sales Coordinator to join our team in Swansea.This is a key role within the business, acting as the central point between customers, the external sales team, and internal departments. The successful candidate will be responsible for managing the full sales order process, supporting sales activity, and ensuring excellent customer service at all times. Key Responsibilities Sales & Account Support • Support the external sales team in managing customer accounts and achieving targets, • Process and follow up on sales enquiries and leads, • Maintain strong communication with customers and internal teams, • Accurately process customer orders using SAP, • Verify pricing, lead times, quantities, and delivery requirements, • Manage orders from receipt through to delivery, • Liaise with suppliers and factories to ensure timely fulfilment, • Act as the main point of contact for customer queries, • Provide updates on orders, deliveries, and product availability, • Prepare and issue quotations to customers, • Check stock availability and pricing structures, • Liaise with factories for pricing support where needed, • Generate delivery notes and invoices via SAP, • Prepare export documentation and shipping paperwork, • Support credit control processes (statements, overdue accounts), • Manage customer portals and update order information, • Complete customer documentation and certification requests, • Ideally, you will have 2-3 years’ experience in a sales support / internal sales / customer service role., • Strong communication and organisational skills, • High level of attention to detail and accuracy, • Experience using SAP or similar ERP systems, • Background in manufacturing, distribution, or technical sales environments, • Proactive and solutions-focused, • Strong team player with the ability to work independently, • Able to manage multiple priorities in a fast-paced environment If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4791785