Lettings Manager
16 days ago
Lichfield
LWMTS is a forward-thinking company wholly owned by Lichfield District Council. We are ambitious, innovative and driven to deliver high-quality services that support our communities and long-term growth objectives. We believe in investing in great people to build strong foundations for the future. Our Planning and Project Team are now recruiting a Lettings Manager to join our busy, hands-on property team. This is an exciting opportunity to take ownership of the Council’s commercial lettings portfolio, including office accommodation, social housing and temporary accommodation properties. If you enjoy working in a fast-paced, operational environment and want to make a real impact, this role offers both responsibility and variety. Key Responsibilities Property & Tenancy Management • Lead the management of the Council’s commercial and housing lettings portfolio., • Act as the primary point of contact for tenant liaison and issue resolution., • Build positive relationships with tenants and stakeholders. Void Management • Develop and implement strategies to minimise void periods., • Monitor performance, analyse trends and recommend improvements., • Coordinate marketing of available properties in partnership with LDC Housing Financial & Compliance • Monitor rental income, arrears and debt recovery processes., • Manage lettings budgets and deliver income targets., • Ensure compliance with health & safety, data protection, and housing legislation. Performance Reporting • Produce monthly KPI reports covering occupancy, void turnaround, arrears, and satisfaction., • Use data insights to drive continuous service improvement. Portfolio Growth • Source, assess and support the acquisition of new properties as funding allows., • Undertake market research and financial appraisals., • Oversee the operational integration of new properties into the portfolio. Collaboration • Work closely with LWMTS and LDC colleagues across Housing, Property Services and Finance, • Engage with external partners to ensure seamless service delivery. Skills & Experience Essential • Proven experience in commercial lettings and/or social housing management, • Strong understanding of property law, tenancy agreements, and housing regulations, • Excellent communication and negotiation skills, • Ability to manage budgets and deliver income targets., • Strong organisational and prioritisation skills, • Confident in data management, reporting and performance monitoring. Personal Attributes • Proactive, solution-focused and committed to continuous improvement., • Strong team player who collaborates and shares knowledge, • Calm under pressure with the ability to manage competing priorities., • Customer-focused with a professional, empathetic approach, • Flexible approach to working hours, including occasional out-of-hours activity., • Full UK driving licence. If you’re an experienced property professional looking for your next challenge, we’d love to hear from you. Please submit your CV or request further information via: If you require any reasonable adjustments during the recruitment process, please contact us using the same email address. We reserve the right to close this vacancy early if a high volume of applications is received. Due to application volumes, only shortlisted candidates will be contacted. We look forward to hearing from you.