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About The Role This part time Welcome Desk Team Lead role is a key operational position within the Arboretum’s Visitor Experience team. Working 30 hours per week, you’ll take the lead on the day to day running of the welcome desk, ensuring visitors receive a smooth, professional and well managed experience from the moment they arrive. You’ll work closely with the Assistant Visitor Services Manager to support delivery across the site, balancing excellent customer service with strong operational oversight. The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide. You’ll coordinate welcome desk activity, oversee tills and reporting, support daily briefings, and act as a duty manager when required. The role also involves supporting rotas, contributing to seven-day operations across peak and quieter periods, and assisting with extended opening for events. With responsibility for guiding paid staff and volunteers, you’ll help ensure the team is confident, well-trained and able to deliver consistently high standards in a busy visitor environment. This role would suit someone with solid experience in customer-facing operations, ideally within a visitor attraction, leisure or retail setting, who enjoys leading people and keeping things running efficiently behind the scenes. You’ll be confident handling cash, comfortable supporting volunteers, and able to adapt to changing demands across the site. In return, you’ll be part of a collaborative, purpose-led organisation where visitor experience, teamwork and professionalism genuinely matter Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR Employee benefits include - • 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave, • Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution, • Death-in-service Life Assurance, with a benefit of 3x annual salary, • Employee Assistance Programme, • Reward Hub online benefits platform with extensive offers and discounts About the National Memorial Arboretum The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year. In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 6th March 2026 Interview Dates: 12th & 13th March 2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Subsidised in store cafe or shop floor ranges.

A global leader in corrosion testing equipment is seeking an Assistant Sales and Marketing Manager to join their team in Lichfield. The ideal candidate will process customer enquiries, support marketing campaigns, and assist in sales strategies.

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.

A fashion retail company in Lichfield is seeking an Assistant Store Manager to support daily store operations, drive sales, and maintain high customer service standards. Candidates should have leadership skills and a proactive approach, with retail management experience preferred but not essential.

Customer Sales Assistant - Entry Level. Retail, Hospitality, Bar work, Warehouse, Sales, Sales Assistant Customer Service, Call Centre etc). Our client could have the opportunity for you!Due to recent growth our client is now recruiting for people to join their successful sales, marketing and custom

A leading retail betting company in the UK is looking for an Assistant Sales Manager to provide exceptional customer service. You will manage betting transactions, handle customer inquiries, and promote responsible gambling. The role requires outstanding communication skills and a passion for custom

Customer Sales Assistant - Entry Level - Immediate Starts! (No Experience Required) - LONDON. Our client based in London is now offering, full time equivalent, Sales & Customer Service roles, and are looking for enthusiastic 'go-getters' who are looking to start immediately.

A leading UK retailer is seeking a Customer Assistant in the Bakery section to provide exceptional service in a fast-paced environment. The role involves serving customers efficiently, maintaining product availability, and upholding food quality standards.

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. You will play an important role in the day-to-day operations of our store activities

Joining us as a Customer Assistant is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge – this is the start of a new career with us. Experience providing customer care and

A leading retail company in the United Kingdom is seeking a Customer Assistant in Operations. The role involves ensuring a great shopping experience through efficient service, maintaining store cleanliness, and proactively engaging with customers. Candidates should possess strong communication skill

Job title: Customer Assistant – Service. Work within the Service departments, serving customers and providing great service to ensure the best shopping experience.

A catering service provider in Greater London seeks a Catering Assistant to join their dynamic team. The role involves preparing delicious food, creating attractive displays, and ensuring excellent customer service.

We are looking for a motivated person to help our Sales and Customer Success teams achieve their goals and deliver exceptional service to our customers. The Customer Success Assistant will join a small and dynamic team of passionate people, dedicated to providing excellent teaching resources to scho

As a Delivery Driver/Customer Service Assistant, you’ll work closely with one of our expert Comfort Specialists, driving them to and from customer appointments, supporting with demonstrations and ensuring that our vans and showroom are always safe, tidy and reflective of our premium brand. Deliver

Assistant Customer Sales Manager (Maternity Cover). A DAY IN THE LIFE OF AN ASSISTANT CUSTOMER SALES MANAGER (Maternity cover) AT THE WESTIN LONDON CITY. To succeed in the role of ASSISTANT CUSTOMER SALES MANAGER (Maternity cover) you will need the following qualities and skills:.

A leading retail company in the United Kingdom is seeking a Customer Service Assistant to provide exceptional service and assist customers during their visits. Candidates who are customer-focused and enthusiastic are encouraged to apply, even if their past experiences don't align perfectly with the

A leading athletic footwear company is seeking an Assistant Store Manager to inspire and manage a team. The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards.

A leading UK retailer is seeking a Customer Assistant for its Food section in Greater London. The role requires delivering exceptional customer service while maintaining store standards and promoting food products. Join us and make a significant impact on customer experience.

A leading UK greeting card retailer is hiring Sales Assistants in Epping Forest. This role focuses on creating great experiences for customers, ensuring they feel welcomed and supported.

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, un

HB Leisure Ltd are looking for enthusiastic and people‑centric individuals to work as Customer Service Assistants (Arcade Host) at Chessington World of Adventure!. Customer Service Assistant (Arcade Host). We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibr

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and partner-led service right to our customers’ doors. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.

Customer Service (Food Assistant). Provide high quality customer service at all times by ensuring effective organisation of assigned workload, integrity of analytical data generated and timely/accurate provision of results.

Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers. Handle all products with care to maintain quality and ensure they reach the customer in the best condition. Help to ensure products and services are available for customers at all time

This role involves assisting with customer inquiries, new product setups, and maintaining strong customer connections. A global flavors and fragrances company based in Wellingborough is seeking a Commercial Assistant to support the account management team. Ideal candidates will possess excellent com

Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our c

A leading retail chain is seeking a Customer Assistant in Greater London to ensure store cleanliness and stock management during night shifts.

A transport service provider in Greater London is seeking a passionate Station Assistant to deliver exceptional customer service. You will be responsible for providing advice, maintaining a safe environment, and ensuring customer satisfaction.

A leading equipment hire company in the UK is seeking a Driver/Branch Assistant to manage deliveries and collections of their tools and equipment. The role requires excellent customer service skills, multi-drop driving experience, and a full UK driving licence.

Data Entry Clerk / Customer Service Assistant. Please include Data Entry Clerk / Customer Service Assistant – Remote in the subject line. This dual-role position is ideal for candidates who thrive in a fast-paced environment, have excellent communication skills, and can seamlessly manage both admi

Customer Service Assistant Responsibilities. Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistant must be technologically astute. Where festive and religious celebrations require time off, we will always try to accommodate, ho

Our Customer Services Assistants are pier based, ensuring our passengers have professional, friendly and efficient experience when they travel with Uber Boats by thames clippers. Maintain a high standard of customer care at all times. Organise and manage the customer queuing system at required piers

A prominent retail company in Greater London is looking for a Retail Assistant who thrives in fast-paced environments. This role involves providing exceptional customer service, processing orders, and maintaining store standards.

A reputable company in the United Kingdom is seeking an experienced Assistant Manager to join their team in South Croydon. The role involves supporting daily operations, handling customer inquiries, and assisting with administrative tasks.

Ideal candidates should have a passion for customer service and teamwork. This role involves essential tasks like stock counts and gap scans, playing a key part in enhancing customer experience.

A leading retail chain in the United Kingdom is looking for a Customer Service Assistant.

We're looking for a Sales Assistant – known in our team as a Customer Advisor – to help support all kinds of adventure. Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting – we'll give you all the training you need to support every customer's journey. Be

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five‑star service. To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whi

A leading retailer in the UK is seeking a Sales Assistant to provide exceptional customer service and maintain high store standards. The ideal candidate will be passionate about delivering an excellent customer experience and effectively supporting their team.

A recruitment agency is offering an entry-level Sales & Customer Service Assistant position in Central London. This role is perfect for individuals looking to start their career in sales and customer service.

As a Lidl Customer Assistant, no two shifts are the same. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. Be a Lidl expert, helping our customers

A leading stationery retailer is looking for a Sales Assistant in York and North Yorkshire, working 16 hours per week. You will support the store management team in driving sales and ensuring excellent customer service. Responsibilities include handling customer complaints, achieving sales KPIs, and

A national property company is seeking a New Homes Viewings Assistant in Pinner. The ideal candidate should have a passion for the property industry, provide exceptional customer service, and possess a full UK driving license.

You will need to be flexible in terms of working hours and willing to work additional hours as and when required to cover busy/peak trading periods and staff absence/holidays.To apply simply download an application form from our website or send your C.Shift patterns are indicative only, non-contract

Assistant, you'll provide an excellent customer experience by managing.