Shift manager jobs in SkegnessCreate job alerts

Bars Shift Manager Department: Bars Employment Type: Permanent - Full Time Location: Skegness Reporting To: Keighley Parker Description We're on the lookout for a dynamic Shift Manager to join our Bars & Shops team across the resort. Reporting directly to the Venue Manager, you'll play a key role in delivering our daily operational plans-ensuring the right people are in the right place at the right time to meet fluctuating guest demand. Your focus will be on maintaining high standards, driving team performance, and creating memorable guest experiences. You'll actively coach and support your team throughout each shift, helping them deliver exceptional service while also achieving key targets such as add-on sales and promotional activity. This is a hands-on, guest-facing role. To ensure you're present where it matters most, any non-guest-facing responsibilities will be scheduled into your working week-giving you maximum time on the floor with your team and our guests. The role operates on a flexible 5-day schedule across a 7-day week, so adaptability is key. During our iconic adult-only Big Weekenders, shift finish times can extend as late as 4am or 5am - so a willingness to work late nights is essential. As with all roles at Butlin's, no two days are the same. You'll thrive in a fast-paced environment, think on your feet, and bring energy and commitment to every shift-always putting our guests at the heart of everything you do. About You We're seeking a confident and experienced leader from the Food & Beverage world-someone who thrives in fast-paced environments and knows how to bring out the best in their team. With a guest-first mindset, you'll lead by example, coaching and developing your team in a vibrant, high-energy setting to consistently deliver outstanding service. You'll bring proven leadership experience from busy restaurants, bars, or retail venues, where balancing speed, quality, and atmosphere is second nature. You'll be comfortable making quick decisions, maintaining brand standards, and responding calmly and effectively to whatever the day brings. Your ability to inspire, motivate, and engage your team-especially during peak periods-is key. You'll juggle multiple priorities with ease, adapt to changing needs, and keep everyone focused on delivering exceptional results. Strong leadership, clear direction, and a passion for creating memorable guest experiences will be at the heart of everything you do. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . TPBN1_UKTJ

Buffets Shift Manager Department: Buffets Employment Type: Permanent - Full Time Location: Skegness Reporting To: Zoe Davies Description Ready to lead from the front in one of the resort's busiest venues? Our Buffets Restaurant is looking for a confident, hands-on Shift Manager to be the go-to leader for the team during their working day. Reporting to the Venue Manager, you'll be the heartbeat of daily operations-making sure the right people are in the right place at the right time to meet fluctuating guest demand, all while keeping standards sky-high and the experience unforgettable. You'll coach and support your team throughout each shift, helping them deliver brilliant service and smash key targets like add-on sales and promotions. This is a fully guest-facing role, so we'll schedule your admin time to ensure you're out front where it counts-leading your team and connecting with guests. About You The successful candidate must have previous leadership experience in a similar restaurant or volume driven F&B environment, along with strong guest-facing skills, handling a variety of queries and resolving complaints directly. You'll have a track record of leading teams in busy high-volume venues where speed, quality, and atmosphere go hand in hand. You'll be confident making quick decisions, maintaining brand standards, and adapting to whatever the day throws at you. Your ability to inspire and motivate your team-especially during peak periods-is key to success in this role. Interested? Demonstrable experience in leading teams to success is crucial, including managing performance, coaching, delivering training, and setting standards while role-modelling expected behaviours. Strong communication skills at all levels and the ability to manage multiple priorities while adapting to changing requirements are also key. Buffets (Split shifts) Roata - 5 out of 7 days Y our typical working hours cover 40 hours working breakfast and dinner. Breakfast shifts are usually 8am - 12pm and dinner shifts are 4.30pm - 8.30pm with weekends our busiest times. However flexibility is key due to needs of the business. We can provide on site accommodation for people looking to relocate. TPBN1_UKTJ

Guest Services Manager Department: Accommodation & Guest Services Employment Type: Permanent - Full Time Location: Skegness Reporting To: Natalie Mitchell Description About the Role We're looking for a passionate leader to join us as our Guest Services Manager. The Guest Services Manager will lead our Guest Services & Day Visits Team to deliver an exceptional guest experience to all guests visiting the resort. The Guest Services team are the main point of contact for any questions, issues or concerns experienced by guests during their break. This can range from questions about accommodation and activities, problem resolution, accessibility requests and much more. You'll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday. About You For this role, you should have an excellent level of experience in a previous guest services or customer facing role with current experience in problem resolution and/or complaint handling. You should hold an empathetic and understanding approach in your communication approach with previous experience in leading teams in fast paced guest-facing environments and with the ability to effectively lead, coach and motivate team, even in times of high demand. This role is for someone with excellent communication skills and the ability to adapt communication styles for the right situation along with able to manage multiple priorities and adapt quickly to changing requirements. You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training and coaching the team in a fun-filled environment. The Guest Services team are the main point of contact for any questions, issues or concerns experienced by guests during their break. This can range from questions about accommodation and activities, complaints, accessibility requests and more. Driving sales by working with Hemel support marketing and retail resort leaders to drive spend and ensuring that day visit booking presales are communicated effectively to support with resort demand rostering. You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin's way of working. You'll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do. You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team's fulfilment at work, ensuring that you are having regular 121's and annual review discussions to support their development and career with Butlin's. You will also liaise very closely with the wider Guest Services & Accommodation Team to manage any issues proactively that arise to ensure we can try and improve the experience for the guest. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. Typical working hours cover 40 hours per week with a wide variety of shifts between 8am - 10pm, with the opportunity of DRM shifts until 12:00am on a roster basis. The shift patterns also ensure departmental leadership coverage across the wider Accommodation & Guest Services department also. TPBN1_UKTJ

Shops Shift Manager Department: Shops Employment Type: Permanent - Full Time Location: Skegness Reporting To: Adam Swannack Description About the role We are looking for a Shift Manager to work in our Shops Venues across the resort. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role requires flexibility to work five days out of seven, which may include early starts, late finishes, and weekend shifts. A flexible approach to working hours is essential to meet the needs of the business. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for a strong experienced leader from within a retail environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading within a busy retail environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . TPBN1_UKTJ

Beachcomber Inn Shift Manager Department: Restaurants Employment Type: Permanent - Full Time Location: Skegness Reporting To: Eleanor Nash Description About the role We are looking for a Shift Manager to work in our Restaurants & Quick Service Restaurants across the resort. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role covers a 5-day working week over 7 days, so flexibility is very important. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for an experienced leader from within an F&B environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading within a busy restaurant, bar or retail environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . TPBN1_UKTJ