Automotive Service Advisor
hace 2 días
Chingford
What Service Advisors are offered: • Full Time / Permanent, • Monday to Friday 8:30am – 5:30pm, • Alternating Saturdays 8:30am-1pm, • Salary £28,000 - £40,000 dependant on industry experience Key Tasks of a Service Advisor: • Answering the telephone & dealing with customer enquiries., • Dealing with customer enquiries on the Service Reception counter., • Liaising with the team of technicians., • Helping manage the work load in accordance with customer expectations., • Managing service bookings on day to day basis, • Assisting with the collection and delivery of customers vehicles, • Helping to move vehicles in the yard when required to do so, • Liaising with Subcontractors to arrange works and chasing when required, • Dealing with invoicing, • Assisting with ordering parts and returns when required to do so, • Handling payments from customers Requirements of a Service Advisor • 4+ years experience within an Automotive Service Advisor position or similar role within the automotive industry, • Must have a valid UK driving licence, • Must have an eye for detail and able to use various Microsoft packages and Outlook, • Have excellent customer service skills