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Host/Hostess Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently looking for a Host to join our Nico’s team. The company benefits our Host receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Host are: - Welcoming members and providing a professional and genuinely warm welcome. - To answer the telephone, take bookings and deal with general enquiries. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. The Experience & Qualifications required of our Host are: - Significant experience in a similar position - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - 45 hours a week - Shifts ranging between 10am- 12pm The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Host at Nico’s then apply by forwarding your up to date CV together with a covering letter.
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours Salary: Up to £11.44 to 13.00ph (depending on experience) + Cash Tips in service, tronc . Daily Responsibilities: Delivering high-quality table service / taking orders and efficiently giving feedback to the kitchen. Greet customers and seat accordingly. You must be able to explain all menu items to the guests, as well as present and explain any menu specials. Checking guest satisfaction and communicating any issues with the managers. Collaborate with waiting staff to ensure that tables are cleared, cleaned, and waiting for the next party. Answer the phone clearly and concisely while accurately recording customer booking information. Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin. Demonstrate a positive approach to your role and teamwork and act as a role model to new team members. Assisting in training new staff. Personal attributes & skills required: previous experience in Fine Dining establishments a passion for hospitality and a positive/enthusiastic attitude Excellent communication skills & telephone manner High level of attention to detail Good level of language & numeracy Ability to work unsupervised and deliver quality service Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. We pay for wine courses too. Language & Personal Development Courses: We offer lessons and study materials in both English & French as well as a variety of Personal Development courses which are available to all staff members with all costs covered by the Company. Staff Perks: Daily meals on duty! 50% Employee discount off food items for Family and friends!
Receptionist 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Receptionist to join our Reception team. The company benefits our Receptionist receives are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Receptionist are: - To welcome members and their guests in a friendly and professional manner. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. - To answer the telephone, take bookings and deal with general enquiries. The Experience & Qualifications required of our Receptionist are: - Significant experience in a similar position is essential - Experience of working in a busy restaurant is advantageous. The working hours: - The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am. - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.