Telephone answering service jobs in London

Sales Administrator Join our vibrant team of 4 office staff at this busy event catering company. We are small but bespoke with some very prestigious clients and venues looking for the right candidate with a passion for food. Some experience in hospitality would be great but is not essential. We are looking for an individual with outstanding organisation and communication to become our new sales administrator. The role includes the management of incomingenquiries, preparing quotations and guiding our clients through the booking process. The sales administration position requires a confident telephone manner, experience in customer service and excellent computer skills. Your duties will include: • Provide general assistance to the sales team • Process client information on our dedicated booking system (training provided) • Input data into spreadsheets • Carrying out general clerical duties • Answer client queries over the phone in a professional and engaging manner • Outstanding written and verbal communication • Familiar with managing word documents and spreadsheets. What we offer: • Competitive salary and 28 days holiday • In house training • Additional paid courses for further development • Great hours and a sociable atmosphere • Staff meals & drinks Please be aware that previous experience in an office environment is essential and good written and verbal communication is a must.

An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done

The Braiding Vault is a niche multicultural hair salon for all hair and braiding styles. We are searching for an experienced and self-motivated individual, ideally qualified in Afro Caribbean hair, with leadership skills practiced in a busy salon environment. The position would be well suited to someone who is both experienced in Afro-Caribbean hair techiques and braiding, can lead by example and has a ‘sleeves rolled up' attitude. Roles & Duties: Style hair, including blowouts, curls, braids, ponytails, and up-dos Create hairstyles for formal events and everyday looks, including braids, ponytails, and buns Apply hair treatment products, as needed (e.g. colour protection creams, conditioner and hydrating masks) Educate clients and promote other salon services Provide hair care services including shampooing, cutting, colouring and styling. Install wig installation, sew in weaves Trained in trimming, chemical processing, bleaching, dyeing and tinting of hair. Perform hair detangling service. Perform micro-links is an added advantage. Advise customers on home hair care tips. Maintain & micro manage operation of the salon ensuring a clean workstation, and clean and organised space. Answer telephone calls and take bookings Working full time, 4 days a week, you will join their dynamic team in West Hampstead and support the continued growth of the business. Our requirements: - Must be based in the UK - Proven experience as a Hair stylist or braider. - Advance skills in hair braiding, blow drying, hair styling & sew in weaves. - Passionate about hair. - Knowledgeable with industry trends - Excellent communication skills. - Impeccable customer service skills. - Flexibility to work shifts. - Strong physical stamina to stand for long hours (4 hours plus). - Fluent in English. - Valid license from a cosmetology/hair beauty school will be of great advantage.

We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.

Your Hairdresser is a small dynamic, local hair salon situated on Lower Richmond Road in Putney. We are looking for a full-time hairdresser who is passionate about hairdressing and takes pride in delivering excellent customer service. The individual should be confident, willing to learn and be able to engage and work well in a small team. Responsibilities include: · Women’s haircuts and styling · Hair colouring · Blow drying · Men’s haircuts · Creating a warm and friendly atmosphere, establishing a rapport with clients and re-booking them for services · Greeting and welcoming clients, being friendly and conversational · Offering clients drinks and hanging their coats, preparing them for their treatments and ensuring they are comfortable · Sweeping the salon and sanitising/cleaning tools and equipment to ensure that health & safety standards are always maintained · Answering the telephone and recording appointments · Assisting the stylists in longer treatments · Helping with opening and closing of the salon Requirements: fluent English, 1 year experience On-site training will be provided if you need further support with certain procedures. Salary and commission bonuses are negotiable and will be discussed at the interview stage.

Maison des Ongles is a luxury nail salon based in Clapham, South London. We are looking for an  experienced Nail Technician with a minimum of 2 years experience to join our team. JOB OUTLINE NVQ Level 2 in nail technology and proven previous experience. Requirements: • Manicures and pedicures to a high standard • Polish and shellac application/removal • BIAB full set and overlay • Work well in a team • Excellent customer service • Answer calls, take bookings and payments • Knowledge of nails and ability to recommend correct treatment to clients • Able to multitask and work well under pressure • Maintain salon standards throughout working day • Follow salon procedures and code of conduct Preferred: • Acrylic, polygel or soft gel tips application • Lash extensions, LVL, waxing, facials, full body massage We are looking for UK based technicians ONLY. Employment will be on a self employed basis. We  have full time and part time vacancies available. For part time vacancies you must be available to  work weekends (Friday – Sunday).  Hours: Monday – Friday: 0945 – 2045 Saturdays: 1045 – 1815 Sundays: 1045 - 1715 Salary: £13 per hour  An initial telephone conversation will take place and if successful you will be invited to the salon to  have a face to face interview with a practical assessment. You must bring a model with you for the  practical assessment and will be required to do a treatment. This will approximately take 1 hour and  30 minutes