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About the Company The Role: Reporting to the Commercial Operations Associate Director. Your goal will be to provide outstanding service to our clients and work closely with colleagues internally. You will be a confident communicator both on the telephone and via any written communication. You will be required to work well under pressure to ensure all account openings and new enquiries are dealt with in a timely manner. You will have a keen eye for detail maintaining our CRM system and producing reports on a daily and weekly basis. This is an office-based role, primarily on the phone and email, so you will need to be confident, enthusiastic and willing to learn in order to develop yourself as an individual. About the Role Key responsibilities of the role are: • Responsible for issuing account forms, obtaining references and the account opening process before it is passed to our CFO and Credit Control Team, • Completing reports for the daily KPI dashboards, • Monitoring the Info and New Accounts inbox, • Assisting Customer Service and the Sales Team with any pricing exercises and updating our internal systems as necessary, • Liaising with Transport and Customer Services on a daily basis to ensure wasted journeys are dealt with in a timely manner, • Producing end of month reports for specific customers as and when required, • Maintaining the CRM and ensuring a new sites listing is issues to the relevant people on a weekly basis, • Setting clients up with access to our online portal, • Managing a WhatsApp group and passing on relevant information to various departments/ personnel within the business, • Completing Outstanding Tickets on daily basis, • Answering any Sales calls and overflow lines, • Assisting with obtaining skip permits from the local councils, • Learn and complete the SMARTWaste setup, • Completing new supplier questionnaires as and when required, • Ad-Hoc duties as set by your Line Manager Qualifications Qualifications/Experience: • Intermediate level of Microsoft Office skills, • Ideally have previous exposure to the Waste Management and Recycling industry, • Experience of working in a fast-paced environment Required Skills • Be self-motivated with an analytical mind and a keen eye for detail, • Ambitious dynamic go getter with a real can-do attitude, • Confident communicator, both verbal and written, • Good team player as you will be required to work with a range of personnel internally and externally, • Work well under pressure and to set timelines in a professional manner Equal Opportunity Statement We are committed to diversity and inclusivity.

We have a fantastic opportunity for a Leasehold Enfranchisement Paralegal seeking a new challenge. Purpose An opportunity to join a small but established specialist Leasehold Enfranchisement practice carrying out a variety of work for a mixture of both landlord and tenant clients. To undertake fee-earning work and provide a profitable contribution to the work of the Firm. To ensure the successful development of the department and firm in line with the business plan. Job Description The role includes but is not limited to the following: • Lease extensions of flats under the Leasehold Reform Housing and Urban Development Act 1993 (LRHUDA 1993) and voluntary lease extensions., • Freehold enfranchisement claims under LRHUDA 1993., • Making and progressing tribunal applications in relation to lease extension and freehold enfranchisement claims., • Sale and purchase of freehold reversions by private treaty and auction together with all related notice procedures under the Landlord and Tenant Act 1987., • Preparation of new leases to create leasehold titles., • Deeds of variation to existing leases., • General landlord and tenant advice., • Marketing and promoting the department to increase revenue streams including production of articles and content., • Minimising risk in dealing with all work and ensuring all files are managed in accordance with the Firm’s risk and file management procedures., • Carrying out all work in accordance with procedures and systems in place at the firm, • Carrying out all general administrative duties, telephone answering etc. The Candidate To be successful in your application, you will possess the following attributes: • Will ideally have property law and/or Leasehold Enfranchisement experience but is not essential, • Manage own case load with or without support staff., • Utilise the firm’s practice and case management system., • Assist with the marketing of the department., • Strong IT skills including all MS Office programs, • Highly organised with ability to work independently and as part of a team, • Excellent written and verbal communication skills., • Most importantly a passion for providing outstanding levels of client service and professionalism You will be based at our Raynes Park Office • Job Type: Full Time / Permanent. Monday to Friday 9.00am to 5.30pm

Position: Hostess (Restaurant and Bar) What will I get? • Competitive salary ranging from £35,000 to £36,500 gross per annum, based on a 40-hour working week and inclusive of service charge, depending on experience., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing? As a Host/ Hostess, you will be responsible for: • Welcoming guests to the restaurant and escorting them to their table with seamless efficiency, leaving a positive lasting impression, • Creating genuine emotional bonds with guests to build loyalty and exceptional service experiences, • Answering telephone calls, making reservations, and managing bookings, • Liaising with our Reservations and Front Office teams for bookings, • Coordinating with the Restaurant Manager and Executive Chef for special requests, menus, and assisting other colleagues throughout service., • Bring experience managing entrances or guest flows for bars, nightclubs, or similar high-energy venues. What are we looking for? • Immaculate personal presentation with a warm and welcoming personality, • Intuitive service and an absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memories, • Motivated, creative, and experienced in a similar role within a five-star hotel or fine dining environment, • A passion for food and quality products, a team player who is an avid learner, and wants to be challenged and developed, • Proven ability to work in a pressured environment with the most demanding guests, • Be flexible to work on weekends and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Office Manager / PA to Directors Our story so far.. At Tjarks and Tjarks, creativity meets craft. For over 35 years, we’ve been shaping bold, distinctive brands that don’t just sit on the shelf, they stand out and get chosen. Trusted partners to our clients across decades, we help navigate the ever-evolving world of shoppers and retail, designing packaging that connects, competes, and converts. From big ideas to flawless execution, we deliver a true 360° design-to-artwork approach. Efficient, precise, and globally consistent. We don’t just collaborate, we create as one. Our team of experts blend imagination with technical excellence to bring brands to life in a seamless, truly integrated way. About the role.. We’re looking for an experienced, self-driven and highly efficient Office Manager/PA to take the reins of our office - the beating heart of everything we do. This is a pivotal role for someone exceptional who can keep the energy flowing, the details in check, and the entire operation running seamlessly. From overseeing the day-to-day upkeep and smooth running of the office to managing maintenance, IT support, and Health & Safety requirements, you’ll be the go-to person who makes sure everything just works. You’ll bring structure, organisation, and a proactive mindset, ensuring the office not only functions efficiently but thrives. This is a stand-alone role that offers real ownership. You’ll have the autonomy to manage your workload, drive improvements, and implement smart, efficient processes that elevate how we operate. Alongside this, delivering outstanding customer service - both internally and externally - will be key. You’ll also provide PA support to the Directors and manage the MD’s property portfolio, bringing the same level of precision and care to these responsibilities. Collaboration is important too - you’ll work closely with the Office Assistant, supporting each other and providing cover when needed. In short, we need someone brilliant - someone who can be the engine behind the scenes, keeping our office running at its very best. The day to day… General Office Management: General office management duties to make sure the office runs smoothly, including but are not limited to the following; meeting/greeting guests, answering incoming calls, manage meeting rooms, manage presentation and ambience of office, monitor and maintain required stock for office requirement, manage post/stamp requirements and arrange company events. Manage all central services such as reception, security, maintenance, mail, archiving, catering, waste disposal and recycling. Facility Management: Facility management requirements including but not limited to the following; making sure any repairs for the office are actioned and are safe, maintain and negotiate where required contracts and sourcing of supplies, manage the office cleaners, manage routine maintenance work (CCTV/Security/Air Conditioning/Equipment safety, etc), opening and closing of the office as required. Make sure that all facilities are compliant with any relevant laws and regulations. Manage the lease and landlord requirements Health and Safety: Health and Safety requirements including but not limited to the following; to be one of the company’s First Aider and Fire Marshall representatives, ensure that the Health and Safety Policy and first aid kit is always up to date and available to all staff, manage all Health and Safety requirements in line with the Company’s legal requirement, including any required risk and desk assessments. Responsible for briefing freelancers and new starters on health and safety. Invoice and Finance: Invoice and financial tasks including but not limited to the following; raise POs, ensure invoices are correct, monthly reconciliation of credit cards, monitor costs and stock control/assist in budget preparation. Policies and Procedures: Oversee and make sure all relevant OM policies and procedures are in place, including but not limited to the following; Health and Safety Policy, Office Manager Manual, Environmental and Sustainability, and Emergency Handbook. IT Management: IT duties including but not limited to the following; managing the setup of computers and telephones for new joiners and leavers, logging and managing IT cases making sure they are resolved, general license management, keep IT reports/user lists updated, manage fixed assets/know where computers are at all times, and manage the whole telephone system. PA Support: PA Support including but not limited to the following; oversee coordination of all travel and accommodation arrangements for Managing Directors and other senior managers as required and carry out administration (research gathering, information, and reporting) and PA support to the Managing Directors as required. Property Management: Manage the Directors property portfolio as required including but not limited to the following; dealing with maintenance issues, onboarding/offboarding tenants, managing all repair records. About you.. • At least four years office management experience, working within and supporting an office of at least 70+ persons., • IT/tech savvy/mac experience is essential., • Experience in the ISO certification process desired., • Ability to speak German is preferred but not essential., • Experience in dealing with and managing Health and Safety requirements., • Experience in MS Office (Outlook/Word/Excel) and requirement to use the company’s internal project management system., • Ability to balance and own workload/operating autonomously in most situations., • Ability to provide an efficient office management service, whilst being able to bring forward new ideas to update and streamline any processes as necessary., • Strong analytical skills, with a flair for problem solving., • Clear and concise communication skills., • Flexibility and able to co-ordinate multiple projects and answer any staff queries in a fast-paced environment. Our Team & our values We’re a vibrant, creative crew who care as much about our culture as the work we make. Our values aren’t just posters on the wall, they were crafted by our team and guide everything we do. Be Innovative – Think Ahead Be collaborative – Succeed together Be Supportive – Lift each other up Be All In – Show up with purpose We’re always looking for talented, passionate people to join our growing squad in our Purley studio. If you’re ready to collaborate, create, and be part of something truly awesome, this is your playground.

Job Title: Temporary Medical Receptionist (Remote) Location: Remote (Supporting a GP Surgery) Rate: £12.94 per hour Contract: Temporary 1st June until approximately September (end date TBC) We are seeking a reliable and organised Medical Receptionist to join a friendly GP surgery team on a temporary remote basis from 1st June until around September. This is an excellent opportunity for someone with previous GP or healthcare reception experience who is confident working independently while providing outstanding patient service. Working Hours (Likely Schedule) • Monday: 8:30am – 1:00pm, • Wednesday: 8:30am – 1:00pm, • Thursday: 8:30am – 1:00pm (potentially 2:00pm – 5:00pm if required), • Friday: 8:30am – 1:00pm and 2:00pm – 6:00pm Flexibility to cover additional hours if needed would be advantageous. Key Responsibilities • Answering and managing incoming patient calls, • Booking and cancelling appointments, • Processing prescription requests, • Handling new patient registrations, • Scanning and filing documents electronically, • Providing front desk administrative support remotely, • Ensuring patient confidentiality and data protection at all times About You • Previous experience working in a GP surgery or medical setting (preferred), • Confident using clinical systems (e.g. EMIS, SystmOne – desirable but not essential), • Excellent telephone manner and communication skills, • Strong organisational skills and attention to detail, • Ability to manage confidential information appropriately, • Comfortable working independently in a remote setting Remote Working Requirements • Reliable internet connection, • Suitable private workspace, • IT literate and confident using practice systems

Customer services experience in a service, training or education sector ideally. Exciting opportunity for two Customer Service Advisors to join an interesting company with genuine career prospects. Responsible for answering email, website/ social media and telephone enquiries for individual customer

Kenneth Brian Associates are recruiting for an enthusiastic Maintenance Coordinator on behalf of a leading company based in Banstead. We are seeking someone who has excellent customer service skills, with the ability to communicate at all levels and have office banter at the same time! You must be a motivated individual with a 'cando attitude who can work well in within a team. Duties: • Responsible for planning and managing engineers daily work schedule which will consist of both reactive and preventative maintenance, • General Administration Tasks including reviewing reports, filing and ordering parts via the system, • First line customer assistance - e.g., answering telephone calls & emails handling customers and clients queries., • Uploading and allocating documents to online systems ensuring they are up to date, • Managing diaries, • Preparing paperwork for site audits, • Assisting with expense forms and holiday/sickness, along with vehicle issues and service bookings To be successful you'll possess • Previous experience in a scheduling position would be desirable but not essential, • Confident, polite and well mannered, • IT literate

Due to internal promotions, a renowned National Loss Adjusting Organisation are now seeking an experienced Claims Handler to join their specialist Subsidence Team. • You will proactively manage and be responsible for your own caseload of subsidence claims., • Continuous training and development is actively encouraged and fully supported. Key responsibilities: • Proactively Manage Subsidence claims through to completion, • Regularly update Clients, Policyholders and their agents, • Assist the field team in completing, reports, tasks and answering calls where necessary, • Ensure referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis, • Managing identified and reported problems within set timescales to ensure adherence to group processes About you: • Knowledge and understanding of Subsidence in relation to insurance claims, • Experience of managing technical building claims, • Have an understanding of Claims Handling, • Excellent telephone skills, • Experience and understanding of Customer Service, • Excellent computer literacy Salary & Benefits: • Remote working, • up to £30k per annum, • 25 days holiday, • excellent benefits package, • Monday to Fri...

Are you fluent in Danish? Are you available for a new position at short-notice? We are looking for a Danish Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position. Monday to Friday, Hybrid working (Monday & Thursday as the Watford office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run daily and weekly reports on stock and order to delivery speedsCandidate requirements: Must be fluent in Danish Strong communication skills Excellent relationship building skills Professional and adaptable Commutable distance to Watford and hold UK Rights to Work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruit...

Remote German Speaking Customer Service Agent Location: Homebased Start Date: ASAP Type: Ongoing – Temporary Salary: £13.50ph Hours: 8am-5pm- Mon- Fri My client based in Wokingham is looking for a German/English Speaking Customer Service Agent to join their team with this exciting new Global campaign. We are looking for candidates who have got strong experience in providing solutions to customers, managing the deliverables of campaigns, managing relationships with customers and excellent Microsoft Office ability particularly Outlook. The role is homebased and will entail responding to emails and telephone calls from customers who will have received notification regarding the recall product. Customers will communicate with you on this recall campaign by email and telephone and you will be trained on how to answer the queries. It is a busy and fast-moving campaign and will sometimes have quiet days… So they are looking for someone to adapt to that environment. You will be working in a team and building relationships so respect and kindness to your other colleagues and team leaders is a must! Daily Duties Managing the relationship and briefing requirements Answering Email and calls in a timely and efficient manner Working with colleagues to run successful campaigns To manipulate data and present data results to the clients in the required format To liaise with customers as part of the project co-ordination processes Abi...

If you’re looking for a long-term career with a well-established company who will return your hard work with amazing company benefits and fantastic progression opportunities this is the right choice for you. What Service Advisors are offered: • Full Time / Permanent, • Monday to Friday 8am – pm, • No Weekends, • Staff perks - Days out at the races, summer parties, • Free on-site parking Key Tasks of a Service Advisor: • Answering the telephone & dealing with customer enquiries., • Dealing with customer enquiries on the Service Reception counter., • Liaising with the team of technicians., • Managing the shifts work load in accordance with customer expectations., • Managing service bookings on day to day basis, • Assisting with managing the collection and delivery driver diary, • Helping to move vehicles in the yard when required to do so, • Liaising with Subcontractors to arrange works and chasing when required, • To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner Requirements of a Service Advisor • 3+ years experience within an Automotive Service Advisor position or similar role within the automotive industry, • Must have a valid UK driving licence, • Must have an eye for detail and able to use various Microsoft packages and Outlook, • Have excellent customer service skills

Transport Planner Wembley Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are seeking a highly organised and experienced Transport Planner to join our team. The Transport Planner will be responsible for coordinating and managing the transportation of our plant machinery to various construction sites across the UK. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively with internal and external stakeholders to ensure efficient and cost-effective transportation operations. Role and Responsibilities: · Manage a large fleet of HGV's for plant deliveries nationwide · Develop and implement transportation plans to ensure efficient movement of plant machinery to construction sites. · Coordinate and schedule the delivery and collection of plant machinery, considering factors such as project deadlines, vehicle availability, and driver schedules. · Manage and coordinate transportation resources to ensure that deliveries are made on time and to the correct destination · Liaise with site managers and project teams to understand project requirements and plan transportation accordingly. · Monitoring performance of transportation service providers, ensuring compliance with service level agreements, and resolving any associated issues. · Liaising with internal staff and external stakeholders to ensure the timely collection and delivery of goods. · Ensuring compliance with relevant legislation and regulations, such as health and safety and environmental protection. · Maintaining accurate records and documentation relating to transport operations. · Implementing new and improved transport systems, including tracking and reporting. · Undertake duties in accordance with the Company's policies and procedures · Proactively address any transportation issues or delays by communicating with relevant parties and implementing alternative solutions. · Coordinate with the maintenance team to schedule regular servicing and repairs for transportation vehicles. · Answering telephone calls from clients and ensuring that clients are kept informed of any delays with deliveries or collections. · Emailing customers and responding to e-mails · Liaising with internal and external departments · Any other ad-hoc duties as required · Ensure all personal data is collected, stored, and processed in line with the Data Protection Act (DPA), General Data Protection Regulation (GDPR) and Company Policies Requirements: · Proven experience as a transport route planner. · Excellent organizational and problem-solving skills. · Proven experience as a Transport Planner or similar role in the construction or heavy machinery industry. · Strong knowledge of transportation regulations and compliance requirements. · Proficient in transportation management systems and software. · Excellent analytical and problem-solving skills. · Exceptional organisational and multitasking abilities. · Strong communication and interpersonal skills. · Ability to work well under pressure and meet strict deadlines. · Proactive and self-motivated with a strong sense of responsibility. · Ability to work under pressure and meet deadlines. · Good interpersonal skills and the ability to work independently and take initiative · Strong administration skills · Confident with Microsoft Office – Excel, Word, Outlook · Motivated self-starter · Excellent time management and organizational skills are a must · Experience in the Construction/Plant sector would be an advantage Benefits: Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience. Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance. Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career. Employee Assistance Program: Access to free, confidential support services for personal and work-related issues. Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment. Modern Equipment: Work with the best and latest plant and machinery in the industry. Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution. Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs

Junior Service Administrator Based in Chessington, office based, parking on-site £27k to £29k plus generous benefits package, very friendly, family team with doggies 7.30am to 4.30pm, Monday to Friday with a 3pm finish on Fridays = 40 hour week - would be flexible for 8am start if needed! Are you an organised individual with a passion for delivering excellent customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we want to hear from you! About the Role: As a Service Administrator, you will be the backbone of the Service Team, ensuring seamless operations and outstanding communication with clients and suppliers. Your contributions will directly enhance the efficiency of the service department, making a positive impact on their clients' experiences. Key Responsibilities: Client and Supplier Communication: answering calls, completing service RAMS, sending invoices, completing supplier forms, updating records, arranging permits for site visits and general day-to-day operations. Accreditations and Certifications: ensure all documents are completed Record Keeping: assist with service quotations and obtain accurate records Fleet Management: keep track of service & MOT's, vehicle costs and lease renewals General Office Administration What We're Looking For: Excellent customer service focus and telephone manner. Positive, proactive and professional approach to solving customer problems. Methodical, with strong attention to detail. Able to manage competing priorities and work to deadlines. Willing to learn Competent user of Microsoft Office and standard business software.Why Join? Small Family Feel Environment: Work in a fast-paced atmosphere where no two days are the same! Professional Growth: We encourage continuous learning and development. Supportive Team: Become part of a collaborative team dedicated to excellence. Impactful Role: Your work will directly contribute to the success of our service operations and client satisfaction. If you're ready to take this exciting opportunity and make a difference, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Join Our Team as a Receptionist & Office Administrator! *Advertised by OA West End Are you an organised, proactive professional looking to make your mark in a dynamic environment? Our client, a thriving accountancy firm in Central London, is on the hunt for a dedicated Receptionist & Office Administrator. If you have a passion for providing exceptional customer service and supporting a busy team, we want to hear from you! Position: Receptionist & Office Administrator Contract Type: Permanent Salary: £25,000 - £30,000 per annum Working Pattern: Full Time (Office-based, 5 days a week) Hours: 9.30am - 5.30pm Location: West End, nearest station Tottenham Court Road What You'll Do: As the first point of contact for clients and visitors, you'll play a vital role in creating a welcoming atmosphere. Your responsibilities will include: Answering and directing incoming phone calls with professionalism. Greeting clients and visitors warmly, ensuring they feel valued and at ease. Preparing correspondence, letters, and emails on behalf of our Partners. Assisting with various administrative and office support tasks. Managing diaries, appointments, and meeting room bookings efficiently. Handling incoming and outgoing post and deliveries with care. Maintaining office filing systems and ensuring records are up to date. Performing general office administration duties like scanning and photocopying. Ordering office supplies and keeping the office organised. Taking on ad hoc administrative tasks as needed.What You Bring: To thrive in this role, you'll need: Previous experience as a receptionist or office administrator, ideally in a professional services or accountancy setting. Excellent verbal and written communication skills that shine through in all interactions. Strong computer skills, particularly with Microsoft Office applications. Great organisational and time management skills to juggle multiple tasks effortlessly. A professional and confident telephone manner that leaves a positive impression. Office management experience would be advantageous. A keen eye for detail and accuracy in all aspects of your work.Why Join Us? This is not just a job; it's an opportunity to be part of a vibrant team that values collaboration and excellence. Enjoy a supportive work environment, where your contributions are recognised, and professional growth is encouraged. If you're ready to take the next step in your career and make a significant impact in a fast-paced accountancy firm, we would love to hear from you! How to Apply: Send your CV and a cover letter outlining your relevant experience and enthusiasm for the role to us today! Don't miss your chance to join a fantastic team and help shape the future of our client's organisation. We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Kenneth Brian Associates are recruiting for an enthusiastic Maintenance Coordinator on behalf of a leading company based in Banstead. We are seeking someone who has excellent customer service skills, with the ability to communicate at all levels and have office banter at the same time! You must be a motivated individual with a 'cando attitude who can work well in within a team. Duties: Responsible for planning and managing engineers daily work schedule which will consist of both reactive and preventative maintenance General Administration Tasks including reviewing reports, filing and ordering parts via the system First line customer assistance - e.g., answering telephone calls & emails handling customers and clients queries. Uploading and allocating documents to online systems ensuring they are up to date Managing diaries Preparing paperwork for site audits Assisting with expense forms and holiday/sickness, along with vehicle issues and service bookings To be successful you'll possess Previous experience in a scheduling position would be desirable but not essential Confident, polite and well mannered IT literate Educated to GCSE level with Cs and above Must be a driver TPBN1_UKTJ

Part Time Executive Assistant Split across 2 sites, usual pattern to be Monday and Friday at Deptford/Tuesday, Wednesday, Thursday at Blackheath, aside from when duties require days to be moved and will need to be flexible on working location. Monday to Friday 12 till 5 pm £15.10 per hour 1 year temp We are seeking a highly organised and proactive Executive Assistant to support our Senior Leadership Team (SLT) within a busy and welcoming school office environment. This is a varied and fast-paced role, offering the opportunity to play a central role in school communications, administration, and ensuring the smooth running of daily operations. About the Role You will act as a key point of contact for internal and external communication, providing comprehensive administrative support to the SLT while ensuring a professional and efficient service at all times. Key Responsibilities Inbox Management & Communication Manage the central inbox, ensuring it is monitored regularly Respond to routine enquiries and provide accurate information Escalate complex or urgent queries to the relevant staff member Maintain an organised and clutter-free inboxSenior Leadership Team Support Provide day-to-day administrative support to SLT members Assist with diary management, scheduling meetings, and organising logistics Prepare agendas, documents, and meeting materials Take minutes or action notes when required Support with drafting reports and communications Arrange travel and accommodation when necessaryComplaints Administration Log and track complaints accurately on internal systems Send formal acknowledgements within required timeframes Monitor deadlines and follow up on outstanding responses Maintain confidential records in line with GDPR requirements Support SLT with documentation and evidence gatheringGeneral Administration Maintain filing systems and databases Assist with answering and directing telephone calls Work collaboratively with the wider office team Support with general administrative duties as requiredAbout You You will be: Well-presented with a friendly, approachable manner A proactive problem solver with a "can-do" attitude Highly organised with excellent attention to detail Confident working under pressure and managing competing priorities Able to work independently and use your initiativeEssential Skills & Experience Excellent written and verbal communication skills Strong organisational and time management abilities High level of IT proficiency (e.g. Google Workspace or similar tools) Ability to handle confidential information with discretion Strong interpersonal skills and a team-focused approachDesirable Qualities Experience working in an administrative or office-based role Experience supporting senior stakeholdersWhat We Offer A friendly and supportive working environment A dedicated and collaborative staff team Opportunities for professional development A well-resourced and engaging workplaceAdditional Information This role is based across two sites, and flexibility will be required Working pattern will typically cover weekdays, with flexibility depending on business needs This role is subject to a satisfactory Enhanced DBS check and pre-employment screeningDiversity & Safeguarding We are an equal opportunities employer and welcome applications from all backgrounds. We are committed to creating an inclusive environment where everyone can thrive. Safeguarding is a priority, and all staff are expected to share this commitment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our client specialises in offering Gold Investments to collectors. They are a rapidly growing business thanks to the excellence of the products that they offer their clients and the lengths that they go to in ensuring clients are completely satisfied with the service that they provide.. This is an incredible opportunity for someone who is truly driven, hard working and genuinely money motivated! Average Year 1 OTE - £100,000 Average Year 2 OTE - £180,000 Average Year 3 OTE - £220,000 Accredited with Gold Investors in People award, an industry unrivalled Trustpilot rating and excellent credentials on Glass Door! Full time office based. Working Monday to Friday 8.45am to 5.00pm and 10.45am to 7.00pm every other Wednesday. The role of the BDE is to make outbound and receive inbound calls promoting the products to secure a sale and a long-lasting relationship with your clients. Working to meet monthly sales targets and establish your own client base that you will manage from an account manager perspective. The role also involves maintaining a relationship with your customers by completing follow up calls on a regular basis, saving any returns and providing a seamless service to the clients. Duties and Responsibilities: • Making outbound dials to clients and answering inbound warm leads., • Selling the value and benefits of the products., • Negotiating and overcoming objections from clients., • Building long standing relationships with your clients and servicing their continual needs., • Identifying the needs of the clients and offering the most appropriate product to suit their needs., • Following up on call backs to meet customer’s expectations., • Establishing your own client base and being responsible for managing those clients., • Lead busting to generate new client acquisition to the department, • Delivering call backs to save returns., • Ensure you have an in depth knowledge to be a product specialist in the market place., • Meeting challenging targets., • Delivering productivity targets., • Be positive and polite and maintain professional and ethical working practices at all times., • Be a company ambassador and advocate of the brand., • Adherence to quality measures in line with OFT regulations. Specifications: • Excellent verbal communication., • Excellent customer service skills., • Excellent rapport building skills., • Excellent sales and negotiation skills with a proven record of at least 2 years sales experience over the telephone., • Ability to multitask a multitude of duties., • Ability to manage own time., • Ability to understand the needs of our customers., • Ability to promote company products., • Be efficient., • Reliable and committed to the role., • Be self motivated., • To work as part of a team building team relationships. Our client cares about their employees as much as clients and that is reflected in the pay and conditions on offer. The benefits include: Sociable working hours. Incredibly lucrative and uncapped commissions scheme. Fantastic incentives including weekends away and cash prizes. Excellent reward and recognition schemes. Attractive pension arrangements. Generous holiday allowance. Private healthcare. Following 12 months employment inclusion into the Employee Ownership Scheme with additional annual bonuses. Birthday Incentives. Subsidised Gym Membership. Genuine career progression opportunities as the company grows further. An incredible working atmosphere surrounded by dynamic friendly people

Pear Recruitment: Junior Lettings Negotiator Location: Clapham Salary: £20 ,000- OTE £45,000 Hours: 5 Day week (Mon – Fri 9am – 6pm every other Sat 10am – 4pm) Full licence required, company Car provided Our client is committed to redefining the property industry through innovation, forward thinking, and a commitment to exceptional client service. As the market continues to evolve, they remain at the forefront, ensuring clients feel supported and informed without becoming overwhelmed by constant changes and updates. Every client’s property journey is approached with the same enthusiasm, care, and urgency the team would dedicate to their own homes. This passion for delivering a truly bespoke experience has earned an extensive list of industry awards and recognition across all their branches. The opportunity has arisen for a junior lettings negotiator to join their team based in Clapham. Joining this company means becoming part of a dynamic, award-winning team that values professionalism, innovation, and outstanding customer service. Experience in estate agency is not required for this role Duties • Answering general enquiries from potential tenants and Landlords, • Conduct viewings with prospective tenants., • Ensure all viewings are followed up and feedback provided to the landlord., • Assisting tenants through the referencing process., • Negotiating terms, completing necessary paperwork to finalise and close deals., • Working to both individual and team targets., • Working to develop professional relationships with clients and colleagues, • Keep detailed records of transactions, references and agreements Ideal Candidate • Pro-active, flexible and confident, • Smart appearance, • Ability to work on your own Initiative and be self-motivated, • Excellent Customer service skills, • Organisational skills, • Resilient, • Good IT skills, • A full, valid UK or EU driving licence and eligibility to work in the UK is essential for the role. If you are interested in this Junior Lettings Negotiator position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Service Administrator Based in Chessington, office based, parking on-site £27k to £29k plus generous benefits package, very friendly, family team with doggies 8am to 5pm, 40 hour week Are you an organised individual with a passion for delivering excellent customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we want to hear from you! About the Role: As a Service Administrator, you will be the backbone of the Service Team, ensuring seamless operations and outstanding communication with clients and suppliers. Your contributions will directly enhance the efficiency of the service department, making a positive impact on their clients' experiences. Key Responsibilities: Client and Supplier Communication: answering calls, completing service RAMS, sending invoices, completing supplier forms, updating records, arranging permits for site visits and general day-to-day operations. Accreditations and Certifications: ensure all documents are completed Record Keeping: assist with service quotations and obtain accurate records Fleet Management: keep track of service & MOT's, vehicle costs and lease renewals General Office Administration What We're Looking For: Excellent customer service focus and telephone manner. Positive, proactive and professional approach to solving customer problems. Methodical, with strong attention to detail. Able to manage competing priorities and work to deadlines. Willing to learn Competent user of Microsoft Office and standard business software.Why Join? Small Family Feel Environment: Work in a fast-paced atmosphere where no two days are the same! Professional Growth: We encourage continuous learning and development. Supportive Team: Become part of a collaborative team dedicated to excellence. Impactful Role: Your work will directly contribute to the success of our service operations and client satisfaction. If you're ready to take this exciting opportunity and make a difference, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Title: School Administrator and Attendance Ofiicer Location: West London (Ealing, Hounslow, Hillingdon, Brent & surrounding areas) Salary: £16 – £17 per hour (Depending on Experience) Start Date: ASAP Settings: Primary, Secondary & SEN Schools About the Role Complete classroom services are seeking a professional and organised School Administrator/Attendance officer to join Schools we are working with. The successful candidate will be the first point of contact for visitors, staff, and students, ensuring smooth daily operations. This role offers an opportunity to work in a dynamic environment where organisational skills and excellent communication are essential. The position is paid and requires a proactive individual capable of managing multiple administrative tasks efficiently. Your Responsibilities Will Include: • Providing front-of-house reception support, welcoming visitors, parents, and pupils, • Answering telephone calls and responding to enquiries professionally, • Maintaining student records and updating school databases (SIMS, Arbor, Bromcom or similar MIS systems), • Managing school emails, post, and internal communications, • Assisting with attendance monitoring and pupil data administration, • Supporting school events, trips, meetings, and diary management, • Providing administrative support to senior leaders and teaching staff, • Ensuring safeguarding, confidentiality, and GDPR procedures are followed at all times The Ideal Candidate Will Have: • Previous experience working within a school office essential, • Knowledge of school MIS systems such as SIMS, Arbor, Bromcom, or similar, • Strong IT skills, including Microsoft Office (Word, Excel, Outlook), • Excellent communication and interpersonal skills, • A professional, friendly, and proactive approach, • Strong organisational skills with the ability to prioritise workloads effectively, • An Enhanced DBS on the Update Service, or willingness to obtain one through Complete Classroom Services Why Work with Complete Classroom Services? • Access to a variety of school administration opportunities across West London, • Competitive hourly rates of £16–£17 per hour, • Flexible working options including daily supply, long-term, and temp-to-perm roles, • Dedicated and supportive consultants, • Opportunities for immediate starts, • A chance to gain experience across a range of educational settings Apply Today: apply to advert with your updated CV

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This role would suit someone who has worked in retail and dealt with customer enquiries over the phone or someone who is looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role. You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third parties Dealing with a variety of calls, assessing and answering customer enquiries Responding to requests for information in a professional manner via letter and email Liaising with customers, financial advisers and third parties to process and administer instructions and enquiries Working as a team to ensure that service standards are met Skills and experiences required: Previous experience within a customer service, call centre, financial or contact centre role Excellent telephone manner Strong written and oral communication skills Good customer service skills This is an exciting opportunity for a positive and passionate individual looking for a customer services role with a financial services organisation. What's on offer: £23,842 annual salary 25 days holiday plus bank holidays per annum Excellent discretionary annual bonus scheme (circa £1660.00) Contributory pension scheme (up to 15%) Life cover (x4 pensionable salary) Hybrid working after training (1 day week from home) Supportive team culture Dedicated training programme and on-going development 1 days paid charitable workday Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8:30–16:15 or 9:15–17:00. Flexibility is required. This role is a full-time, permanent position

Our client are seeking a proactive and passionate Reception & Facilities Coordinator to take on a wide range of interesting and varied tasks, having overall ownership for the smooth running of the Reception and Facilities function. Your responsibilities will include: Reception: • Administering all incoming enquiries via telephone, email, and other media, using internal IT systems to correctly transfer phone calls., • Answering general queries from visitors/employees, signposting them to the relevant team/individual where appropriate., • Welcoming guests visiting site, and ensuring they are well supported during their visit., • Providing support for meeting room coordination/bookings for Sutton site, and coordinating onsite catering for events/meetings where required., • Supporting employees/visitors with courier, hire car, taxi, and other travel arrangements/queries, signposting to relevant self-service tools/providers as appropriate., • Facilities Management, • Responding to any facilities-related queries raised by employees/guests to the site, ensuring that prompt action is taken where needed, liaising with building management as required, and escalating any concerns/significant topics to HSEQR (health & safety-related) or the Head of HR (all other topics) as appropriate., • Arranging 3rd party vendors to ensure all facilities-related needs (including implementation, maintenance, repairs, cleaning, etc.) are met for the Sutton site, and that the services provided are fit for purpose, of high quality, delivered in a timely fashion, and are cost-effective., • Providing facilities-related support to the Site Leads in non-Sutton sites where needed., • Event / Initiatives Coordination, • Leading on the coordination and successful rollout of key company events, ensuring from the outset that a clear project plan is in place which is closely adhered to, and ensuring expenses are tracked, budget is adhered to, and the event brief is successfully delivered. Administrative Support • General administration and ad hoc project support, including but not limited to: processing expenses for senior management, ad hoc customer/supplier communications, Business Unit data processing support, and completing specific administrative duties for the HR department (e.g. visitor visa letters, training administration support, interview booking arrangements, starter/leaver equipment coordination, etc.)., • Health & Safety, • Providing First Aid and Fire Warden services for the Sutton site, • Any other ad hoc tasks as required. Ideal Candidate: Proven office administration/facilities management/front of house experience in a high-volume, fast-paced environment with competing priorities. Strong organisation skills, with the ability to track, prioritise and progress multiple tasks simultaneously without losing oversight. Highly adaptable, flexible, and resilient, comfortable handling frequent interruptions, shifting priorities, and ad hoc requests while maintaining focus on key deliverables. Excellent time management skills, with a structured and methodical approach to planning, scheduling and follow-through. Friendly, welcoming, and professional demeanour with strong interpersonal skills. Strong customer service skills and a collaborative team player. Confident user of Microsoft Office skills (in particular, Outlook, MS Teams, MS Word and Excel), with the ability to use tools to organise and manage workload effectively. Trustworthy, with the ability to handle confidential information with discretion. Punctual, reliable and dependable. First Aid at Work and Fire Warden qualified, or willing to undertake relevant (company-funded). Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client

Pear Recruitment: Experienced Lettings Negotiator Location: West Hampstead Salary: Basic £20,000- £23,000 OTE £50,000 - £60,000 Full licence and car required Our client is looking for an experienced Lettings Negotiator to work within their branch in West Hampstead. They have an impressive amount of local knowledge and are looking for a candidate with exceptional people skills to come Join their ambitious friendly team and hit the ground running! You will Ensure smooth transactions between clients and tenants and deliver the best service with the upmost professionalism. Duties • Conduct viewings with prospective tenants., • Ensure all viewings are followed up and feedback provided to the landlord., • Assisting tenants through the referencing process., • Answering general enquiries from potential tenants and Landlords., • Negotiating terms, completing necessary paperwork to finalise and close deals, • Working to both individual and team targets, • Provide Market advice to help landlords set competitive rental prices and advise on property management, • Working to develop professional relationships with clients and colleagues, • Keep detailed records of transactions, references and agreements, • Resolving disputes by being the mediator between Landlords and tenants, • Generate new business Ideal Candidate • A proven track record in lettings and winning instructions, • Pro-active, flexible and confident, • Smart appearance, • Ability to work on your own Initiative and be self-motivated, • Excellent sales ability, • Good IT skills, • A full, valid UK or EU driving licence and eligibility to work in the UK is essential for the role., • Minimum 2 years’ experience If you are interested in this Experienced Lettings Negotiator position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Customer Service Representative - Pharmacy The Private Pharmacy, an ITH Group company, are looking to appoint a positive and hardworking Customer Service Representative to support our busy online pharmacy which dispenses controlled medications daily. The role: To assist the dispensing team with various duties to include answering phone calls, dealing with telephone and online queries, preparation for dispatch, assisting with packing of orders, liaising with clients and end users, as well as general pharmacy tidying and disposal of rubbish in accordance with pharmacy procedures. Duties will include: Handling inbound telephone calls from customers and patients, acting as the first point of contact. Responding to email and online enquiries in a timely and professional manner. Providing clear, accurate information on prescriptions, orders, delivery, queries, and general service questions. Maintaining a friendly, calm, and empathetic approach while delivering a consistently high standard of customer service. Investigating and resolving customer issues, escalating to the appropriate team member where necessary. Liaising with pharmacists, dispensary teams, and delivery partners to resolve queries. Adhering to pharmacy, healthcare, and GDPR regulations at all times.While primarily a telephone and email-based role, there may be occasional requirements to assist with other pharmacy-related or administrative duties, subject to training and competency. About You: Confident and comfortable spending the majority of your working day communicating with customers by telephone and email. Excellent verbal and written communication skills, ability to explain information clearly and professionally. Able to work independently, using initiative to manage your workload and resolve queries effectively. Calm, patient, and resilient, particularly when handling challenging or sensitive customer conversations. Reliable, hardworking, and committed to delivering high standards of customer service at all times. Fully IT-literate.Any previous experience in pharmacy, healthcare, or regulated environments is desirable but not required. BENEFITS OF WORKING FOR TPP: In return, we pay £27,618.50 a year as a base salary. Other benefits include the below: A medical cash plan scheme. Regular company activities which include social events. Access to our on-site GP. Yearly spending allowance at the Pharmacy. 22 days holiday a year plus bank holidays. Pension.So, if you want a career with a great company and are 'inspired to be better', apply now

Job Title: Administrator Location: Claremont Road, Teddington, London Salary: Up to £30,000 per year Job type: Full Time - Permanent, Monday-Friday. Pride Installations is a longstanding, growing electrical company. Our office is based in Teddington, with our engineers covering the whole of London. We are currently looking to take on a full-time administrator/ job coordinator to assist with all day to day duties and help support the team to expand our current client base. Main purpose of the role: Will involve booking in works and liaising/ coordinating with tenants and operatives via telephone and email to ensure the smooth running of the business. The job will also involve assisting and supporting our management team with all day-to-day office duties. Update client accounts and job lists, raising and sending quotations/ invoices and providing client updates. We will also be looking for the successful candidate to help support us grow the business, uploading pictures and descriptions of recent projects onto third party and social media portals in order to positively promote the Company. Main tasks: Answering office calls Dealing with client enquiries Organising team schedules and coordinating jobs Keeping records and paperwork up to date. Supporting our electrical managers with administration duties Supporting and organising company marketing strategiesKey requirements: Experience in a similar admin or coordinator role Confident using Microsoft Office (Word, Excel, Outlook). Strong communication skills and a friendly, professional manner. Ability staying organised and managing multiple tasks. Excellent customer service skills with a 'nothing is too much trouble' mindset Ability to answer and make telephone calls confidently Ability to think outside the box to ensure nothing is missedPlease click on the APPLY button to send your CV + Cover Letter for this role. Candidates with experience in Client Support, Client Services, Admin, Administrator, Reception, Receptionist, Admin Coordinator, Customer Service, Recruitment Admin, Marketing Assistant will be considered for this role

Seasonal Visitor Centre Supervisor Location: Northumberland Estates – Syon Park Salary: Competitive Days/Hours: Sunday, Monday & Tuesday, 08:00 – 17:00 Function: House Opening, March – October. Although the position runs seasonally from March to October, we are looking to appoint a suitable candidate as soon as possible Purpose of job: We are seeking a professional, friendly, and highly organised Visitor Centre Supervisor to join our team on a seasonal basis. This role is an excellent opportunity for an individual with strong customer service and administrative experience to become the first point of contact for visitors, clients, and guests, helping to create a welcoming and positive experience while supporting the day-to-day operations of the Visitor Centre and Estate Office. This is a seasonal position running from March to October, with the opportunity for the role to become permanent for the right candidate. Key Responsibilities: Visitor Services & Customer Experience Welcome and assist visitors to the estate, always providing professional and friendly customer service. Manage admissions, ticket sales, retail transactions, memberships, and general visitor enquiries. Provide accurate information and directions regarding the house, gardens, events, and facilities. Handle customer complaints and queries efficiently and professionally. Ensure the Visitor Centre and reception areas are maintained to a high standard of cleanliness and presentation. Monitor visitor flow and support a positive visitor experience throughout the site. Reception & Administrative Duties Operate the main reception area, answering incoming telephone calls and email enquiries promptly and professionally. Direct calls and enquiries to the appropriate departments when required. Carry out general administrative duties including filing, photocopying, data entry, correspondence, and record management. Support the Estate Office with day-to-day administrative tasks and communications. Manage deliveries and operate bollard access systems where required. Retail & Stock Management Oversee retail operations within the Visitor Centre, including sales, merchandising, and stock presentation. Monitor stock levels and coordinate stock ordering and replenishment. Maintain accurate stock records using internal systems and update pricing information as required. Conduct stock checks, annual stock takes, and monthly stock reporting. Monitor perishable stock and ensure compliance with stock rotation procedures. Cash Handling & Financial Administration Process cash and card transactions accurately and securely. Complete daily cashing-up procedures, banking, and financial reporting. Carry out safe checks and maintain accurate records of takings and petty cash. Prepare weekly figures and monthly financial reports as required. Staff Supervision & Operations Support the supervision and training of Visitor Centre staff. Coordinate and maintain staff rotas using rota management systems. Ensure staff provide consistently high levels of customer service and operational support. Assist with the implementation of operational procedures and health & safety requirements. Memberships & Bookings Process membership applications, payments, renewals, and pass creation for relevant schemes. Manage group booking enquiries via telephone and email. Coordinate tour bookings using internal diary systems and maintain communication with organisers. Raise invoices and maintain accurate booking records. Security & Site Responsibilities Undertake keyholder responsibilities including end-of-day site checks, locking procedures, and alarm setting when required. Carry out garden lock-up procedures on weekends and bank holidays, ensuring all visitors have exited safely. Secure gates, visitor areas, and estate facilities as part of operational closing procedures. Personal Skills & Attributes Strong organisational and multitasking abilities. Excellent customer service and interpersonal skills. Professional verbal and written communication skills. Experience within a visitor attraction, retail, hospitality, or customer service environment. Competent in Microsoft Office and administrative systems. Strong attention to detail and accuracy in administrative and financial tasks. Ability to work independently and as part of a team in a fast-paced environment. To Apply If you feel you are a suitable candidate and would like to work for Northumberland Estates, please do not hesitate to apply

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