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As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.

User Researcher with active SC clearance. You'll lead accessibility-focused user research across digital and non-digital touchpoints, ensuring services meet the Service Standard and support users with access needs. Reviewing existing user research to identify.

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

Review existing user research and identify accessibility gaps in the service and points where the existing service risks not meeting the Service Standard. Identify user touchpoints across channels, focusing on accessibility and assisted digital support. Identify different user journeys from research

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

User Researcher - Public Sector Projects.

User Researcher (Outside IR35).

A leading technology services company in Greater London seeks a Senior User Researcher Consultant to lead user research projects that drive product and service decisions. The ideal candidate will possess over 5 years of experience in user research, strong consultancy skills, and a deep understanding

Plan and conduct user research across the service lifecycle (discovery, alpha, beta, live).

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. You can align user research activities to inform decision making a

Experience with unmoderated remote research tools (Userlytics, UserTesting ,UserZoom). The UX Researcher will be responsible for the full lifecycle of user research activities, from data collection and analysis, planning through findings synthesis and presentation. Partner with researchers, designer

We’re hiring a User Researcher for a leading tech consultancy to work on a public sector project on a 3‑month rolling basis. Has worked with a wide range of stakeholders, gathering and analysing feedback — survey data, support ticket data, ad‑hoc feedback from stakeholder discussions, struct

A leading technology consultancy in the UK is seeking a senior-level Contract User Researcher. This hybrid role involves leading user research in an agile environment, collaborating with UX and content designers to generate actionable insights. The ideal candidate will have extensive experience in v

A digital delivery team in the United Kingdom is seeking an experienced User Researcher to plan and conduct user research for government services. Candidates must have active SC Clearance, strong knowledge of user-centred design principles, and experience with the GOV.

We are looking for an experienced User Researcher to join our growing team on a permanent basis. Confidence developing user needs, personas/mindsets, user journey maps, and other research artefacts. Confidence championing user‑centred design practices for digital products and services.

With 5+ years of experience in user research, UX, or service design, you’ll bring deep expertise in understanding user needs and translating complex business and organisational challenges into clear, evidence-based insights that guide design and delivery. You’ll work closely with designers, prod

A leading recruitment agency in the United Kingdom is seeking a User Researcher to design services that enhance user interactions with Government departments. This role involves collaborating with multi-disciplinary teams, conducting user research, and creating design artefacts. Successful candidate

Ideal candidates will have government experience and a strong background in user research, mentoring junior researchers, and collaborating in agile teams. A leading global professional services company is seeking a Senior User Researcher to influence the design of digital services for the UK Governm

Mentor & Collaborate: Support junior researchers, foster a collaborative team culture, and champion the integration of user insights throughout the design process. Are you ready to make a real difference in the lives of millions? Join us as a Senior User Researcher and help shape the future of publi

SENIOR USER RESEARCHER (INFOSEC) - 6 MONTHS CONTRACT - HYBRID 2 DAYS ON SITE OR WHEN REQUESTED FOR MEETINGS - RATE £650 PD INSIDE IR35 - MUST BE SC CLEARED. We are after an SC Cleared Senior User Researcher to join a busy Government client in their Information Security Department. Proven user resea

Thorough understanding of ethical considerations in user research, particularly when working with vulnerable users or those with access needs. As a Senior User Researcher Consultant at Version 1, you will shape meaningful, accessible services that deliver lasting value across both public and priva

A leading digital consultancy in Greater London seeks a User Researcher to drive user-centred design in client projects. Ideal candidates will bring expertise in user research and agile environments, and a degree in a relevant field is desirable.

Senior Principal User Researcher – Trust-based solutions (LifeLock and MoneyLion)About GenWe’re not just a company; we’re a global force. About the roleAs a Senior or ** at Gen, you’ll shape the research strategy for our Trust-based solutions pillar

A leading tech recruitment agency is seeking a User Researcher to engage in user experience assignments for a client, ensuring robust insights are generated to inform service design. Candidates should have a relevant degree and a passion for advocating user-centred design, along with the ability to

Head of User Research in coordinating quality user research across the Digital Delivery portfolio through the research community (“delivery through people”). We are looking for an experienced Senior User Researcher to join our growing team on a permanent basis. You will have experience of workin

A leading digital consultancy in the United Kingdom is seeking a User Researcher Lead (Manager) to deliver high-quality user insights.

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. User-centred and agile practices.

Senior User Researcher (Fixed-Term Contract). They are looking for a Senior User Researcher to join an internal UCD team composed of Service Designers, Product Designers and Content Designers to re‑imagine a portal used both internally and by external partners. You will build a clear understanding

A progressive technology consultancy is seeking an experienced User Researcher to work in a remote/hybrid capacity. The ideal candidate will focus on user-centric digital services within the public sector, engaging with cross-functional teams to integrate user insights into product development. The

A leading technology innovator in the UK seeks a User Researcher to join their dynamic team. This role involves applying user-centered practices, conducting research, and guiding teams to improve service delivery. Candidates should have over 4 years of user research experience and familiarity with G

Qualitative analysis and synthesis – working with findings from user research to produce representative user journeys, user stories and user needs. What we’re looking for Contract Senior User Researcher for an 11 Week Contract (Outside IR35). Inclusive research – Conducting user research in an

User Researcher, 3 months, London/Hybrid, £525/day (Inside IR35). This role will play a key part in shaping digital products and services through evidence-based insights, helping teams understand user needs and deliver impactful experiences. Lead end-to-end user research across discovery and delive

A leading technology company in the UK is seeking a Senior User Researcher for an 11-week contract. The role focuses on planning and leading user research activities, collaborating with multidisciplinary teams. This position plays a vital role in advocating user-centered design principles while ensu

A leading digital studio seeks a Senior User Researcher to lead user research projects and advocate for inclusive design practices. This role demands significant experience in delivering user research and collaboration with multidisciplinary teams on complex projects. You will champion user-centered

A progressive digital agency in the UK is looking for a Freelance User Researcher to deliver impactful research for B2B websites and digital experiences. The role involves conducting user interviews, usability testing, and synthesizing insights to support UX strategy.

A leading media and digital organization in the UK is seeking a Lead User Researcher to drive research excellence within its Digital Customer Experience team. The ideal candidate will bring extensive experience in user research and champion accessibility and inclusion. In this role, you'll lead vari

As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user‑focused approach and expertise in user‑centri

Senior User Researcher - Public Sector. We are looking for a forward‑thinking Senior User Researcher to drive the evolution of our digital platform. Demonstrated success in using user research to build "As-Is" and "To-Be" maps that solved tangible user problems and informed service design decision

Proven experience as a User Researcher in agile, user‑centred design environments. Plan, design, and conduct user research activities to understand user needs, behaviours, and pain points. Get notified about new User Experience Researcher jobs in United Kingdom.

We are looking for an experienced User Researcher to join our team and contribute to the delivery of user-centred digital services. Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Proven experience as a User Researcher i

An innovative tech company is looking for a Senior User Researcher to enhance their digital platform by integrating AI and interactive tools. The role involves translating research into actionable insights to improve user experiences and documenting business requirements to support marketing strateg

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users.

Working has part of a user centred design team within DDaT's Digital Services function, the senior user researcher will collaborate on user centred design with service designers, interaction designers and content designers, ensuring that the digital service being designed meets user needs. The user

Manage and mentor user researchers within the team. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Represent the user-centered design community both internally and externally.

We’re looking for a User Researcher to join our UX research team to help us understand our users their needs and create delightful user experiences across our product. Work closely with product managers designers engineers and other user researchers to generate hypotheses and plans for high-impact

A leading digital transformation firm in Greater London seeks a User Researcher to enhance design by leveraging user insights and AI. This role involves leading research efforts, working with various stakeholders, and ensuring that user-centric solutions are ethical and inclusive.

Carry out user research and supervise and develop other user researchers to assure and improve research practice. User-centred and agile practices. Build user-centred practices in new teams.

A public health organization is seeking two User Researchers to support MyCare. Ideal candidates will have experience in user research techniques and usability testing, and a knack for collaboration within agile teams.