User researcher jobs in Leighton BuzzardCreate job alerts

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

User Researcher - Remote/UK - £400. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet the. Working closely with designers, product teams, and policy colleagues, you will help shape services that are simple, accessible, and effective for a

Description for the User Researcher:-. Experience for the User Researcher roles:-. Salary for the User Researcher roles.

SR2 Consulting is supporting a number of high-profile central government digital programmes and is seeking experienced User Researchers to join multidisciplinary delivery teams on a contract basis. These roles sit within large-scale transformation initiatives focused on improving digital services us

With millions of products processed annually and multiple customer segments, user experience and behavioural insight are critical to commercial success. The Opportunity – UX Researcher. You will own research across the full digital customer journey — from discovery to checkout — ensuring user

Senior User Researchers | 6 Month Contract | (Hybrid). Harvey Nash are partnered with an exciting UK Consultancy who are looking to bring on experienced Senior User Researchers for initial 6 month contracts. As a Senior User Researcher, you will have experience across UK Public Sector or Consultancy

We’re hiring a User Researcher for a leading tech consultancy, to work on a public sector project for 3 months initially. To be considered for the role you will need full right to work in the UK and previous User Research experience within government (including your most recent engagement). Comfor

An established UK digital consultancy is looking to appoint a Senior User Researcher to join a growing practice delivering impactful, user-centred digital services across a range of high-profile client programmes.

A Top Tier IT Consultancy are on the search for Senior User Researchers for a permanent position to get involved with some exciting projects!Permanent role!Offering up to £70,000 per annum. Remote role with occasional c

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully RemoteDuration: 1-6 monthsWe are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred dig

Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. Lead within a team of us

Our Future Health is the UK's largest ever health research programme, bringing people together to transform the future of healthcare.Today, millions of people across the UK live with conditions such as cancer, dementia, diabetes, and heart disease.By bringing together 5 million volunteers from acros

We’re looking for an experienced.This is a hands‑on role for someone confident operating end‑to‑end, partnering closely with designers, product, and senior stakeholders to ensure research genuinely shapes decisions and outcomes.Challenging assumptions and championing.Engaging confidently wit

A leading digital studio in the UK is seeking a Senior User Researcher to lead user research projects. The role involves planning and facilitating user research activities, working with multidisciplinary teams, and championing user-centered design. Ideal candidates will have significant experience i

A leading property portal in the UK is seeking an experienced user researcher to lead research projects shaping product direction.

A leading consulting firm in the UK is seeking a User Researcher to join their multidisciplinary team. The ideal candidate has strong user research experience and excels at engaging with stakeholders.

We’re looking for a User Researcher for a 12 month full time contract starting end of April 2026. Conduct qualitative and quantitative research on user behaviour, usability, and overall product experience through remote and in-person user studies. Present and communicate user insights and advocate

Proven experience as a User Researcher in a digital product or service environment. German-Speaking User Researcher (Contract). German-speaking User Researcher.

As a User Researcher, you'll plan and conduct research that uncovers deep insights into user behaviours, contexts and pain points. If you're a User Researcher who's passionate about improving digital public services and creating real impact for people and communities, we'd love to hear from you. Use

Senior User Researchers play a key role in helping teams understand real user needs, behaviours and contexts, and ensuring those insights shape decisions throughout the design and delivery process. We are looking for a Senior User Researcher to join our User-Centred Design (UCD) practice. Help teams

As the Lead User Researcher for CustomerFirst, you’ll play a defining role in shaping the team to improve customer service at scale with a user‑centred mindset. Lead User Researcher - Government Digital Service - G6. As a Lead User Researcher, you will:.

Guide, coach and mentor other user researchers in Methods and our clients. Advocate for user-centred design and be an active part of the user research community within Methods and across government. Provide project support, guidance, coaching and mentoring to less experienced user researchers.

A forward-thinking organization in the UK is seeking a Senior User Researcher for a fixed-term contract starting in April 2026. Offering a salary up to £75,000 plus flexible benefits and hybrid working options in London or Leeds, this position is perfect for an experienced researcher ready for a si

We are looking for an experienced User Researcher to join our team and contribute to the delivery of user-centred digital services. Proven experience as a User Researcher in a public sector or GDS context. Represent the voice of the user throughout the product development lifecycle, ensuring decisio

A leading technology firm in the UK seeks an experienced User Researcher to join their innovative team. The role focuses on applying user-centered practices within agile workflows and involves supervising research and advocating for diversity in user experiences. Candidates should have over 4 years

An innovative tech company is looking for a Senior User Researcher to enhance their digital platform by integrating AI and interactive tools. The role involves translating research into actionable insights to improve user experiences and documenting business requirements to support marketing strateg

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can help inexperienced teams adopt user-centred practices and embed them into their agile workflow. Align user research activities with wider plans to inform a service proposition.

User Researcher Consultant (SC Eligible). They are looking for a permanent User Researcher Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors and we have a top end budget of £55000 + full bens availa

The Role We are seeking an experienced User Researcher to join our team, supporting large‑scale public sector service transformation programmes. Job Description // User Researcher Location: Hybrid / Client Site (UK Public Sector), Liverpool & London. The successful candidate will lead and deliver

A financial technology firm in London is seeking a Senior User Researcher for a 6-month contract. The role involves implementing user research practices to enhance UX maturity. Ideal candidates will have expertise in User Centred Design and experience in regulated industries, preferably within finan

Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Sign in to set job alerts for “User Researcher” roles. Volunteer User experience researchers for environmental charity | East London Waterworks Park.

A leading digital consultancy in the United Kingdom is seeking a User Researcher Lead (Manager) to deliver high-quality user insights.

Proven experience as a User Researcher in agile, user‑centred design environments. Plan, design, and conduct user research activities to understand user needs, behaviours, and pain points. Get notified about new User Experience Researcher jobs in United Kingdom.

A growing digital consultancy is seeking an experienced Senior User Researcher to enhance its User Centred Design capability.

Responsibilities include mentoring junior researchers and analyzing user behavior. A global information and analytics leader is seeking a UX Researcher to shape the A&G business segment's future. You’ll lead user research initiatives, utilize diverse methods for insights, and collaborate with team

Demonstrated success in using user research to build "As-Is" and "To-Be" maps that solved tangible user problems and informed service design decisions. We are looking for a forward-thinking Senior User Researcher to drive the evolution of our digital platform. Identify strategic opportunities for in

SENIOR UX RESEARCHER - SC Clearance Required. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. Keeping feedback loops alive - connecting regularly with users to understand real-world needs, not just wh

We’re hiring a User Researcher for a leading tech consultancy to work on a public sector project on a 3‑month rolling basis. Comfortable planning, conducting and synthesising results from a wide range of user research methods, both to discover and evaluate. Has worked with a wide range of stakeh

We’re hiring for two Senior User Researchers to help shape digital government services that impact millions. Experience with complex user journeys and digital environments. You’ll work in agile teams with Designers, Analysts, and Developers, using qualitative and quantitative research to improve

Proven experience as a User Researcher within the NHS. We are supporting a national NHS service on a discovery phase engagement and are looking for an experienced User Researcher with strong NHS experience. Familiarity with GDS service standards and user centred design principles.

We are looking for a Senior User Researcher to join our User‑Centred Design (UCD) practice. Senior User Researchers play a key role in helping teams understand real user needs, behaviours and contexts, and ensuring those insights shape decisions throughout the design and delivery process. We build

If you take a leadership role in projects, have a variety of project experience and support more junior colleagues working in design and delivery research you may be better suited to our Senior User Researcher role. As a User Researcher, you’ll uncover the needs and voices of people, work in multi

Our Future Health is the UK’s largest ever health research programme, bringing people together to transform the future of healthcare.Today, millions of people across the UK live with conditions such as cancer, dementia, diabetes, and heart disease.By bringing together 5 million volunteers from acr

A technology consultancy in the UK is seeking a User Researcher to drive user-centered services that impact lives. Key qualifications include expertise in user research methods and experience in agile environments.

This role involves ensuring impactful insights from user research, collaborating with stakeholders, and evolving customer profiles. Candidates should possess expertise in User Centred Design and experience in regulated environments. A leading financial services company in Greater London seeks a User

As a Senior User Researcher Consultant at Version 1, you will shape meaningful, accessible services that deliver lasting value across both public and private sectors. Beyond projects, you’ll influence service, foster a user‑first mindset in client organisations, and strengthen Version 1’s