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We are looking to recruit an experienced full time visual merchandiser to join our growing field based Visual Merchandising team. We are looking for an agile and proactive Area Visual Merchandiser with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Worki

Ladurée UK Assistant Store Manager Location: Heathrow Airport Terminal 3 Reports to: Store Manager About Ladurée French Art de Vivre Since 1862 Founded in Paris in 1862, Ladurée is one of the worlds most iconic luxury ptisserie and hospitality brands, renowned for its elegant boutiques, exceptional craftsmanship, and signature macarons. With more than 100 locations across 17 countries, Ladurée embodies the French Art de Vivre combining refined hospitality, timeless elegance, and exceptional pastry expertise. Each boutique offers guests a unique experience where tradition meets contemporary sophistication. In the United Kingdom, Ladurée operates a portfolio of prestigious locations including Harrods, Covent Garden, Burlington Arcade, Selfridges, Heathrow Airport, and St Pancras, serving both local clientele and international travellers. At Ladurée, we are passionate about delivering an exceptional customer experience, combining premium products, impeccable service, and meticulous attention to detail. Our teams are ambassadors of the brand, ensuring every guest enjoys a memorable and refined moment. Role Overview The Assistant Store Manager plays a key leadership role in supporting the Store Manager with the day-to-day operations of the boutique. Working within a high-footfall international airport environment, you will help lead the team to deliver exceptional customer service, maintain Ladurées luxury standards, and ensure efficient operational performance. You will act as the Store Managers deputy, supporting the development of the team, driving commercial results, and ensuring the boutique operates smoothly at all times. Key Responsibilities Leadership & Operational Support Support the Store Manager in overseeing the daily operations of the boutique, ensuring alignment with Ladurée brand standards and Heathrow Airport procedures. Assist in coordinating staff schedules and shift coverage to ensure efficient operations during peak trading periods. Support operational planning to maintain efficiency, minimise wastage, and optimise labour costs. Take responsibility for supervising the boutique and leading the team in the absence of the Store Manager. Team Leadership & Development Lead by example and support the Store Manager in building a motivated and high-performing team. Provide coaching and on-the-floor support to ensure the team delivers Ladurées exceptional service standards. Assist with recruitment, onboarding, and training of new employees. Encourage teamwork, professionalism, and a positive working environment. Customer Experience Tailored to Travellers Ensure every customer receives a warm welcome and an elegant, efficient luxury retail experience. Adapt service delivery to meet the needs of both international travellers and local clientele. Support the team in resolving customer concerns professionally and efficiently. Maintain Ladurées reputation for exceptional hospitality and refined service. Compliance & Brand Standards Ensure strict adherence to Ladurée operational procedures, including food safety, hygiene standards, packaging protocols, and visual merchandising. Support compliance with all Heathrow Airport regulations including staff conduct, health and safety, and security requirements. Maintain impeccable boutique presentation in line with Ladurées luxury brand standards. Sales & Commercial Performance Support the Store Manager in driving boutique sales performance and achieving KPIs. Encourage upselling and cross-selling of Ladurée products to maximise customer spend. Promote seasonal products, limited editions, and brand campaigns. Assist in monitoring sales performance and identifying opportunities to improve results. Presentation & Stock Management Ensure the boutique is consistently well presented, clean, and aligned with Ladurée visual merchandising standards. Support stock management processes including deliveries, inventory checks, and product rotation. Monitor stock levels and help minimise product wastage. Work closely with the Store Manager and supply chain teams to anticipate stock needs. Communication & Reporting Maintain clear and regular communication with the Store Manager regarding operational matters, team performance, and customer feedback. Support daily reporting procedures including cash handling, POS reconciliation, and operational updates. Ensure the team is informed about new products, promotions, and company updates. Key Requirements Minimum 12 years experience as a Supervisor or Assistant Manager in retail, hospitality, or luxury customer service environments. Proven ability to support and motivate teams in high-volume, customer-facing environments. Strong commitment to customer service and attention to detail. Understanding of retail KPIs, sales targets, and operational performance. Experience using POS systems and stock management procedures. Full flexibility to work early mornings, evenings, weekends, and holidays in line with Heathrow Airport trading hours. Desirable Passion for pastry, luxury retail, and the Ladurée brand. Experience working in airports or high-footfall locations. Additional language skills are advantageous due to the international clientele. Benefits Competitive salary + Travel Allowance. Generous employee discount on all Ladurée products. Career development opportunities within an internationally recognised luxury brand. Opportunity to work in a prestigious environment serving a global clientele. Note: All applicants must pass Heathrow Airport security clearance and background checks before employment can commence TPBN1_UKCT

A luxury fashion brand is seeking a VM, Window’s & Creative Projects professional to oversee visual merchandising and creative projects, managing installations and logistics for global window displays and retail pop-ups.

Responsible for the creation of VM guidelines for each product drop across all UK and ROW locations, working alongside the Head of Visual to ensure these reflect both the brand and relevant markets. Liaise weekly with Merchandising on product delays, delivery schedules, recall lists etc to ensure th

A trendy retail company in Greater London is looking for a dedicated Visual Merchandiser to enhance customer experiences through creative displays. You will collaborate with managers to deliver seasonal layouts and communicate visual concepts effectively. Ideal candidates will have a passion for dri

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A leading fragrance company based in Greater London seeks a Visual Merchandising Manager to lead and execute brand strategies across multiple campaigns.

The Visual Merchandising Manager role is essential to create and uphold Anya Hindmarch’s high level of visual presentation across our stores. Solid background in visual merchandising within luxury or premium retail. Assist with, and strive to lead, the creation and execution of a cohesive visual m

A prominent fashion group in London is seeking a Senior Visual Merchandising Manager to lead the execution of visual strategies for Tommy Hilfiger and Calvin Klein. This role requires a proven background in visual merchandising, with a focus on maintaining brand integrity and enhancing customer expe

A leading retail company is seeking a Visual Merchandising Manager to enhance brand identity through creative store layouts and engaging merchandising strategies. The ideal candidate will have strong experience in visual merchandising, proficiency in Adobe InDesign and Photoshop, and excellent organ

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Reporting to the Head of Visual Merchandising you will support the total Prestige Visual Merchandising and Store Design function and will play key role in supporting the execution of retail excellence strategy across all Coty’s retailers. Visual Merchandising Assistant. Prestige Visual Merchandisi

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Read and audit planograms, visual maps and offer creative point of view on company directives. Coordinate and execute merchandise floor sets while upholding visual integrity of the Gallery. Train and mentor the Gallery team on floor sets, quality and visual standards, signage and graphics updates, g

Responsibilities include assisting with product selection, visual merchandising, and maintaining store standards.

A well-established FMCG company in Greater London is seeking a Procurement Category Manager to lead procurement for marketing and visual merchandising.

Global Commercial Visual Merchandising Manager. Global Commercial Visual Merchandising Manager. Strong background in visual merchandising, retail design, and global brand activation.

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The Visual Merchandising Manager for UK/EU will proactively monitor and manage execution of deliverables through all project phases and across internal and external teams regionally, mitigating roadblocks to ensure successful delivery. The Visual Merchandising Manager uses broad expertise and unique

We expect you to manage budgets effectively, ensuring all visual merchandising projects are completed within financial constraints while maintaining high-quality standards. You shall conduct regular store visits to assess the effectiveness of visual merchandising initiatives and identify opportuniti

You’ll be a Visual Merchandising professional who’s passionate about visual presentation and window styling, and ready for the next step in your career. As Visual Merchandising Manager, you’ll work closely with the field team to deliver and support the VM strategy across the business. Strong e

A leading luxury fashion brand is seeking a Freelance Visual Merchandising Manager for the Benelux & Nordics region. A successful candidate will possess over 10 years of visual merchandising experience, be tech-savvy, and have a strong eye for luxury presentation. This role involves overseeing the i

The Global Commercial Visual Merchandising Manager will balance brand storytelling with commercial performance, delivering scalable, practical, and inspirational toolkits that drive both visual impact and measurable business results. The Global Commercial Visual Merchandising Manager will be respons

A vibrant retail company in Greater London seeks a Visual Merchandising Associate to enhance the customer experience through engaging store displays. Responsibilities include interpreting fashion trends into visual concepts, collaborating closely with management, and maintaining the highest standard

A leading performance apparel company in Greater London is seeking a Senior Manager for Visual Merchandising and Retail Brand Experience. Ideal for those passionate about innovative visual strategies, this position promises to make a positive impact on guest experiences.

A leading performance apparel company in Greater London seeks a Senior Manager, Visual Merchandising and Retail Brand Experience to lead a team focused on in-store brand storytelling.

A leading yoga brand is seeking a Visual Manager to oversee the visual and product strategy in their Greater London store.

A global leader in beauty is looking for a Visual Merchandising Assistant for a 13-month internship. The role involves managing Visual Merchandising projects, supporting product launches, and conducting competitor reviews.

A leading beauty company is seeking a Senior Manager, Visual Merchandising to lead the strategy and execution of visual merchandising activities across the UK and Europe. Successful candidates will have 5-8 years of experience in retail design and visual merchandising, particularly in beauty or luxu

A leading luxury retail recruitment agency is seeking a Visual Merchandising Project Manager to oversee impactful visual merchandising projects across stores and events in London. The successful candidate will have proven experience in visual merchandising within luxury retail and strong organisatio

A leading luxury fashion brand is seeking a Visual Merchandising Manager for the Benelux & Nordics. The ideal candidate has over 10 years of experience in visual merchandising, a strong understanding of luxury retail, and is fluent in English. This role involves overseeing the implementation of glob

Support the Senior Visual Merchandising Manager in the planning, coordination and execution of commercial and visual merchandising animations. This role sits at the intersection of creative visual execution and project management, supporting the delivery of impactful visual merchandising animations,

Ideal candidates will have extensive Visual Merchandising experience, strong leadership skills, and a proven ability to drive results in a premium retail environment. A leading lifestyle brand is seeking a Senior VM Manager to enhance the consumer experience through effective Visual Merchandising st

A luxury jewellery brand in Greater London is seeking a Visual Merchandising Executive to manage day-to-day merchandising execution across their stores. Candidates should have a strong understanding of visual merchandising principles, excellent communication skills, and the ability to manage several

A leading fragrance company in Greater London is looking for a Visual Merchandising Manager to enhance brand awareness through innovative strategies.

A leading fashion retailer in Greater London is seeking an experienced Head of Visual Merchandising to craft visually stunning displays and elevate brand experience. The ideal candidate will possess a deep understanding of visual merchandising for luxury streetwear, strong leadership skills, and pro

A leading footwear company is seeking a field-based Visual Merchandising Specialist to enhance in-store VM standards across UK and ROI.

A contemporary retail company in the UK is seeking a visual merchandising professional to enhance in-store experiences. Responsibilities include collaborating with team members to design seasonal displays and communicate merchandising concepts effectively.

A leading home furnishings retailer in Greater London seeks a Visual Merchandiser to assist in developing and executing visual merchandising strategies. Ideal candidates will have 1-2 years of experience in merchandising or a related field, a strong artistic background, and excellent communication s

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