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About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Graphic & Multimedia Designer Job Description: Top Duties and Qualifications A Graphic & Multimedia designer, is an IT professional who creates and maintains web applications and websites. Their responsibilities include designing, creating and maintaining websites through programming languages such as HTML, CSS and JavaScript.Graphic designer commonly work with Web Developer to create the user interface of a website and other professionals to create and test applications. Job descriptions- Graphic Designer duties and responsibilities- A Graphic Designer needs experience in the design, creation and maintenance of websites across multiple platforms. The most important duties and responsibilities include: Writing efficient code using best practice for software development Creating websites using different languages such as HTML and CSS Working with Programmers to create a website that matches the visual design intent Communicating with business colleagues to gather and refine requirements and specifications for content development within agreed-upon timelines Researching a variety of software programs Creating and maintaining the documentation for software used Improving and enhancing websites after they have been created Developing contingency plans in the event of websites going down.

KLCK Ltd - Unit 5 Cypress Court, Harris Way, Sunbury TW16 7EL Sales receptionist role - Permanent Full time position. Monday to Friday 8am - 5pm (1 hour lunch break) 28 days Annual leave plus all bank holidays off and No weekends. Starting pay £25k+ We are a small unique mail order company providing our product and services to the automotive industry. Due to the nature of our work, previous experience in this field is limited, therefor training will be provided in house. A sales receptionist consists of efficiently collecting and processing all customer orders and enquiries via telephone, email or online stores/pages. You will be taking vehicle information and looking up products on our databases, filling out order sheets for order production, raising invoices as well as conversing products with existing and new customers. You will be working in a small business where you are a vital member of our office team and not just a number. Your characteristics are just as important as your capabilities. To be successful in this role you must have previous receptionist / customer service experience, to able to continually learn throughout your employment, hold and retain information well, common sense (to be able to identify and differentiate between product specifications), excellent etiquette and manner. You will need to be able to operate a computer and work with Outlook, Excel, Word etc. Fluent English reading and writing is essential.

We are seeking a motivated and enthusiastic Junior Sales Representative to join our dynamic sales team. This entry-level position is ideal for individuals looking to kick-start their career in sales and customer service. The successful candidate will be responsible for building relationships with clients, understanding their needs, and providing tailored solutions to drive sales growth. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service. Responsibilities Engage with potential clients residentialy to understand their needs and provide suitable product recommendations. Develop and maintain strong relationships with existing customers to ensure repeat business. Assist in the preparation of sales presentations and proposals. Conduct market research to identify new sales opportunities and trends. Collaborate with the sales team to achieve monthly targets and objectives. Provide exceptional customer service by interacting with customers directly at their homes, addressing inquiries and resolving issues promptly. Participate in training sessions to enhance product knowledge and sales techniques. Skills Strong customer service skills with a focus on client satisfaction. Excellent time management abilities to prioritise tasks effectively. Basic understanding of sales principles and techniques. Ability to communicate clearly and persuasively, both verbally and in writing. A drive for achieving targets and contributing to team success. Proficiency in English; additional languages are a plus. Familiarity with IT systems and tools relevant to sales processes. Negotiation skills to influence decisions positively. Strong organisational skills to manage multiple tasks efficiently. If you are eager to learn, passionate about sales, and ready to make an impact within our team, we encourage you to apply for this exciting opportunity!

About MSL: MSL Cabling Limited, founded in 2019 and with a combined experience in the industry of over 100 years, stands at the forefront of Sub Mains, Structured Cabling & Fibre Installation companies in both the UK & Europe. With an unwavering commitment to excellence, MSL Cabling Limited has established itself as a true industry leader, consistently delivering high quality solutions to meet the evolving needs of its clients. With a highly skilled and experienced team, and a dedication to innovation, MSL Cabling has become synonymous with superior craftsmanship, efficiency and customer satisfaction. We are looking for a highly organised Administrative Office Assistant, who will support the day to day running of the business. This is a full-time office-based role and an excellent opportunity for someone who is eager to gain hands-on experience in a fast-paced and ever-growing company. Main Responsibilities: • Support the senior leadership team with various projects and tasks as required • Handle incoming and outgoing calls • Assist with managing and maintaining company assets • Assist with booking accommodation and travel, for various projects in the UK and Europe • Perform general administrative tasks, such as filing, data entry, and document preparation • Attend meetings and other events, as required, to take comprehensive and accurate minutes • Assist with ordering any equipment as and when required and creating purchase orders About You: • A-Level’s or equivalent • Prior experience in an office support or administrative role is preferred but not required • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Excellent organizational and time management skills • Strong attention to detail and accuracy • Ability to multitask and prioritize tasks effectively • Excellent communication and interpersonal skills • Ability to think on their feet and be proactive • Disciplined and incredibly organised • A people person, with an ability to build and maintain strong relationships with the team • Team player but can also work independently as and when required • Equally personable face to face, over the phone, and in writing • Comfortable working in an early-stage business, where time is critical, and things change frequently • Languages: Fluency in English, both spoken and written. Any other European languages are a bonus The successful candidate will be rewarded with a competitive package and the opportunity for personal and professional development within the company.