Key Responsibilities:
Guest Coordination:
Welcome and check in guests for dinner cruises and charters
Communicate cruise details, schedules, and expectations clearly to all guests
Address on-site customer questions, requests, and issues with professionalism
Event & Cruise Logistics:
Coordinate with vendors (catering, entertainment, musicians, decorators, etc.)
Ensure boat is cruise-ready (clean, set up, stocked, and staffed)
Monitor timelines and manage boarding/disembarkation processes
Maintain manifest accuracy and monitor guest counts
Private Charters:
Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests
Provide day-of-event support to ensure charter expectations are met or exceeded
Administrative:
Assist in preparing run sheets and event schedules
Track special requests and dietary accommodations
Report any operational issues or incidents to management
Qualifications:
Prior experience in events, hospitality, or maritime coordination preferred
Strong organizational and time-management skills
Excellent communication and customer service abilities
Comfortable working on water-based vessels
Ability to stand and move for extended periods and lift up to 30 lbs
Available to work evenings, weekends, and holidays
Bonus Points For:
Knowledge of NYC waterfront and tourism industry
Bilingual or multilingual abilities
Familiarity with event coordination software or booking systems
Compensation:
Competitive hourly wage or salary
Tips or bonus incentives (if applicable)
Opportunities for growth in a fast-growing cruise and events company
299 South Street, Manhattan, 10002, New York
Travel agency, Restaurant • 11-50 Employees
Hiring on JOB TODAY since October, 2024
NYC Water Cruises offers luxury yacht charters and unforgettable events on New York Harbor. From weddings to corporate gatherings, we deliver stunning skyline views, world-class service, and customized experiences for any occasion.
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