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Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company
We are a dynamic, growing restaurant group seeking a Regional Director of Operations to oversee our portfolio of fine dining and casual dining restaurants. This is a high-impact leadership role for an experienced operator with an exceptional eye for detail, organizational excellence, and a proven ability to elevate both guest experience and operational performance. Responsibilities: Oversee daily operations across multiple restaurant locations, ensuring consistency in quality, service, and brand standards. Lead and mentor management teams to drive efficiency, accountability, and guest satisfaction. Implement systems and procedures that enhance organizational effectiveness. Collaborate with ownership on financial performance, staffing, and long-term growth strategies. Maintain the highest standards of service and presentation, ensuring every detail contributes to a world-class dining experience. Requirements: Minimum 3+ years of progressive leadership experience in fine dining and casual dining operations. Exceptional attention to detail with the ability to identify and correct operational gaps quickly. Strong organizational and project management skills, with the ability to manage multiple priorities across locations. Proven track record of driving revenue growth while maintaining brand integrity. Excellent leadership, communication, and team development skills. What We Offer: Competitive salary and performance-based incentives. Opportunity to lead a prestigious restaurant group with both iconic and growing brands. A culture that values precision, innovation, and hospitality at the highest level. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: New York, NY 10007 (Required) Ability to Relocate: New York, NY 10007: Relocate before starting work (Required) Willingness to travel: 50% (Preferred) Work Location: In person
About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Supervisor - Preventive Family Treatment and Rehabilitation Role Summary: This position is responsible for supervising a unit within the Family Treatment and Rehabilitation (FT/R) program. The supervisor oversees all staffing functions including hiring, scheduling, case assignments, employee relations, and performance evaluations. They ensure program compliance with ACS, Connections, and PROMIS requirements, and manage key functions such as Family Team Conferences, Clinical Diagnostic Team meetings, and QA documentation. The role requires strong leadership, clinical knowledge, organizational skills, and the ability to work collaboratively with internal teams and community partners to support at-risk families and meet agency goals. Duties and Responsibilities: • Conducts joint interviews with Director and makes hiring decisions for their unit., • Manages staff work hours and schedules., • Manages all case assignments and distribution of work., • Manages and documents employee complaints within the unit., • Manages employee progressive discipline when required., • Provide direct supervision to FT/R staff ensuring the program meets all mandates., • Assist walk ins., • Manages Family Team Conferences, Clinical Diagnostic Team meetings with families that result in a service plan for the family., • Ensure that all reporting requirements with Connections and PROMIS are completed and all ACS requirements for the programs are met., • Responsible to interact with the program monitors to ensure programs are successful and at full capacity., • Maintain a positive relationship with community networks and with appropriate agencies and community groups to benefit the programs and the agency., • Conduct employee evaluations., • Conduct quarterly case record reviews (physical records).Complete monthly case review and enter note in Connections., • Work in collaboration with the QA dept to monitor FASP’s, casework contacts and other QA mandates and ensure FTC’s are scheduled and held., • Provide back-up for other supervisors in the Preventive programs Skills, Knowledge and Abilities: • Knowledge and experience providing clinical interventions and counseling services for families., • Ability to manage and supervise all staff., • Excellent interpersonal, organizational and computer skills., • Skills with crisis intervention and community networking, • Ability to work independently., • Ability to perform the essential functions of the job with or without a reasonable accommodation Qualifications/Requirements: • MSW/LMSW and experience working with families required., • 3+years of progressive supervisory experience, • Due to the nature of the work environment work hours will be based on needs of program and may vary., • Our Agency operates in 2 locations: Staten Island and Brooklyn. In rare occasions you may be temporarily transferred to either site to meet program needs., • Performs other duties/responsibilities as assigned within scope of position
Location: Grand Colony Hall at 460 Brielle Ave, SI, NY 10314 Job Type: Full-Time/Part-Time Reports To: Venue Owner/General Manager Position Overview: We are seeking a highly professional, well-dressed, and experienced Banquet Manager to oversee the successful planning, execution, and supervision of events at our venue. The Banquet Manager will serve as the face of the facility, meeting with clients during the week to sell and book events, and managing all aspects of event operations during functions. This role requires excellent leadership, communication, and organizational skills, as well as a strong eye for detail to ensure a seamless guest experience. Key Responsibilities: Client Relations & Sales: Meet with prospective clients to present and sell the hall for weddings, parties, corporate functions, and other events. Conduct tours of the venue, answer client questions, and prepare contracts as needed. Maintain strong professional relationships with clients, ensuring all needs and expectations are clearly communicated and met. Event Management: Act as the head banquet manager during events, overseeing the flow of service from start to finish. Ensure that the timing and scheduling of each event goes as planned, including food service, entertainment, and program transitions. Supervise food and beverage stations, ensuring cleanliness, efficiency, and guest satisfaction. Monitor staff performance, making sure team members stay focused, follow rules, and deliver excellent customer service. Ensure bathrooms and all public areas remain clean and well-maintained throughout the event. Staff Leadership & Scheduling: Train, schedule, and supervise banquet staff for all events. Oversee staff setup and breakdown of events, ensuring timeliness and accuracy according to client specifications. Provide clear instructions and delegate responsibilities to staff during events. Enforce company policies and building rules for both staff and guests. Operations & Compliance: Ensure all safety, sanitation, and health regulations are followed at all times. Handle any issues or conflicts with professionalism, resolving them quickly to maintain a positive guest experience. Maintain accurate post-event reports, including staffing, timing, and client feedback. Qualifications: 2–3 years of proven experience as a Banquet Manager, Event Manager, or similar supervisory role in hospitality/events. Strong leadership and team management skills. Excellent communication and organizational abilities. Professional appearance and demeanor at all times. Ability to work flexible hours, including evenings, weekends, and holidays. Strong attention to detail and ability to multitask under pressure. Knowledge of food and beverage service standards, banquet setup, and event operations. Requirements: Minimum of 2–3 years of event management/banquet experience. Must provide 2 professional references. Ability to stand and move for long periods during events. Ability to lift up to 25 lbs (moving chairs, tables, equipment as needed). Reliable transportation and punctuality are a must. Compensation & Benefits: Competitive salary (based on experience). Growth potential within the company
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels