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Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Manager Requirements: Bachelor’s degree in business, management, or related field. More education or experience may be preferred or required. Strong understanding of business management, financial, and leadership principles. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Time and project management skills. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Commitment to providing exceptional service to customers and support to staff members.
Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
This role is for people who live in Staten Island, NY 🔥 Ready to unleash your inner superhero and empower the next generation? 🔥 As a BPW Instructor, you'll be a dynamic force for good, bringing high-energy brain breaks and transformative programs to students across NYC! Imagine yourself leading a classroom of kindergartners in a hilarious round of "Harmony Claps" then guiding a group of high schoolers through mindfulness exercises that help them conquer stress. This is your chance to make a real difference in the lives of young people, while having a blast doing it! 🚀 Here's the mission: 🚀 Become a master of movement and mindfulness: You'll deliver our unique BPW programs, designed to boost focus, reduce stress, and unlock students' full potential. Think interactive workshops, energizing exercises, and awesome retreats! Rock the classroom: From Pre-K to High School, you'll inspire students with your passion and creativity. No two days are the same! Embrace the adventure: You'll be a valued member of our team, traveling to different schools across all five boroughs. Get ready to explore the city and make connections with amazing kids! 💪 Do you have what it takes? 💪 Passion for working with young people: You're all about making a positive impact. Energy and enthusiasm: You're a natural leader with a knack for engaging others. Adaptability and flexibility: You thrive in new environments and enjoy a dynamic schedule. A love of learning: You're eager to master our innovative BPW programs. If this sounds like the adventure you've been waiting for, join our team and help us transform education! Essential Duties: - Articulate the mission, vision, and services of Brain Power Wellness Services. - Understand the role of the Instructor, including being a professional representative of Brain Power Wellness Services, ensuring quality services, being a positive role model when implementing Brain Breaks in the classroom with students, and creating a positive and collaborative environment. - Be familiar with the contents of the BPW Teacher Binder and be able to locate and articulate its contents. - Understand the principles and brain science supporting the BP Activities (e.g., Water Up Fire Down) and incorporate them when teaching BP Activities so the audience understands the why behind doing the activities. Instructor Responsibilities - Training: Master instructional modules, resources, program structure, and best practices. - Class Visits: Have a complete understanding of BPW’s program structure & best practices. Within one month have expertise, and be able to independently lead activities and explain core themes in all of the class Visit flows for Elementary Schools, Middle Schools, High Schools, and Special Education. Engage with students to encourage participation. Class Visits are typically 20 minutes in length (with some exceptions) with a 5 minute transition period between Class Visits. Depending on the school and schedule, an instructor on average may conduct anywhere from 8-12 visits on a given day. - Staff Wellness: Lead staff wellness sessions, and engage with participants to encourage participation. - Student Leadership Program: Co-lead Student Leadership Program session, activities, and engage with participants to encourage participation. - School Retreats (Day & Overnight): Assist Trainers & FCs at the retreats, lead/co-lead wellness activities, lead/co-lead stations, manage groups, space setup, and engage with participants to encourage participation. - Day School Retreats: Assist Trainers & FCs at the retreats, lead/co-lead day school retreat wellness activities, co-lead stations, assist with setup, and engage with the group to encourage participation. - Shadowing Services: Shadow a member of the NYC Services Team while they conduct services the BPW Instructor is training on to obtain exposure to those services and learn how to conduct them. - Debrief Meeting: At the end of services, have a debrief meeting with the principal of the school. Recap email is sent to the Field Coordinator to summarize what was discussed. - Learn Worlds Modules: Complete all assigned Learn World Modules and assessments. - Weekly Meetings: Have weekly check-in meetings with your Instructor Supervisor. - SIS: At the end of each work day, obtain (and create virtual Sign In Sheets for virtual sessions) and submit Sign-In Sheets (SIS) on the same day the service was provided timely so payment can be requested from DOE. - Daily Reports: At the end of each work day submit a Daily Report to your supervisor & FC describing the day's activities, areas of challenge and growth, and questions or concerns. Other Responsibilities - Arrive to all assigned services, and arrive at least 15 minutes prior to the start of the service. - Provide coverage for services as needed, wherever needed in the 5 boroughs of NYC. - Attend weekly Staff Meetings either in person at the BPW office or virtually according to the weekly schedule. - Respond to emails, calls, texts, and Google Spaces announcements. - Take initiative when in the office to maintain a safe and clean environment for the BPW Team (e.g., assisting Office Manager in room set up/break down, cleaning, removing garbage, etc.). - Provide back-up support for the BPW Services team in order to get services completed on time. - Submit timesheets and expenses by the deadlines. - Participate in committees/groups that work on tasks which enhance the Instructor role experience, maintaining and developing the instructors skillset, or updating the materials Instructors work with. Professional Skills Professionalism | Punctuality | Accountability | Team Player | Growth Mindset | Effective And Respectful Communication | Professional Integrity | Autonomy | Confidence | Knowledgeable | Admin Skills | Time Management | Multi Tasking | Advanced Communication With School Leaders Schedule Monday - Friday: 8 AM - 4 PM Possible after-hours & weekend work due to staffing needs for business retreats & programming Travel required to facilitate and support BPW Services outside of New York City. EEO Statement BPW is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic!
The Development Assistant will join a dedicated and energetic Development and Communications team to provide support on all areas of foundation relations, individual donor cultivation, events, office administration, and social media. Responsibilities Gift Entry: · Responsible for constituent and gift entry, acknowledgement, scanning, processing, and reconciliation. · Assist in the creation of donor lists and gift queries, and ongoing database cleanup. Donor Communication, Engagement, and Research: · Ensure timely, personalized, and accurate donor mailings, conducting follow-up calls as needed to ensure invitations and other mailed materials have been received. · Provide support for special events and meetings, including ordering and setting up refreshments and PR materials, and coordinating photography. · Solicit raffle/auction items for fundraising events; distribute donations such as holiday toys upon request. Office Administration: · Filing, mailing, printing, copying, scanning, distributing, and shredding documents as necessary. · Maintain departmental calendar and revise as needed. · Other duties as assigned. Qualifications · College degree and 1-3 years of relevant experience. · Commitment to and enthusiasm for org's mission. · Excellent written and oral communication skills. · Proficiency in Microsoft Office suite including Office 365. Proficiency in Constant Contact, Raiser’s Edge and social media preferred. · Excellent organizational aptitude and attention to detail. · Experience and comfort interacting with high-profile individuals. · Self-directed; able to manage competing priorities and workflow, and to nimbly handle multiple tasks and deadlines. · A team player with a collaborative and cooperative attitude. · Works well under pressure, always maintaining a polished and professional presentation. · Reliable and punctual; Ability to work occasional evenings and weekends as required.