Front Desk Receptionist/Manager - Elite Pain Queens Back Neck Knee PRP & Cortisone Injections by Dr Y. Abrakhimov NYC

About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

We are looking for a professional, friendly, and organized Front Desk Receptionist to join our new office. As the first point of contact for our office, you will play a crucial role in creating a positive experience for our new patients. Well spoken is a must! Key Responsibilities • Greet and welcome guests as soon as they arrive at the office., • Answer, screen, and forward incoming phone calls while providing basic information when needed., • Manage the front desk by handling incoming/outgoing mail and maintaining a tidy reception area., • Perform clerical duties such as filing documents into our system, photocopying, etc., • Checking claims. Knowledge of office software, NO FAULT procedures with car accidents, car insurances, liens, etc.

Must know how to follow orders & relay message as given ! have knowledge to perform typing , proposal , invoices, answering phones , keeping a daily schedule, employee time schedules. Assist in paying bills … PLEASE ONLY IF YOU HAVE THESE CALCIFICATION APPLY ! DONT WAIST MY TIME !

Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry) Location: Brooklyn / Queens / Manhattan – Audiology practice About Us Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment. Key Responsibilities Phone & Patient Communication • Answer high volume of incoming calls in a professional, warm manner, • Schedule, confirm, and reschedule patient appointments, • Check voicemails and return calls promptly, • Provide basic information about services, locations, and hours, • Transfer calls to the appropriate provider/office when needed Front Desk & Admin • Greet patients and check them in/out, • Verify and update patient demographics and insurance information, • Collect copays and outstanding balances when applicable, • Maintain a neat, organized, welcoming front desk area Data Entry • Enter patient information into practice management system accurately, • Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.), • Update notes and appointment statuses in the system in real time General Support • Communicate with audiologists and support staff regarding schedule changes or urgent issues, • Help with basic office tasks: filing, faxing, printing, emailing documents, • Follow office protocols for HIPAA and patient privacy, • Requirements, • Experience:, • Prior medical office or front desk experience strongly preferred, • Experience in audiology,or other specialty is a plus but not required, • Skills:, • Excellent phone etiquette and clear, friendly communication, • Strong typing and data entry skills with attention to detail, • Comfortable working with computers, email, and multi-line phone systems, • Able to multitask and stay calm when phones are busy, • Personality:, • Patient, kind, and professional with all patients, • Team player who is reliable and punctual, • Willing to learn audiology-specific terminology and office workflows, • Language:, • English required, • Bilingual (English/Spanish or English/Russian/other) is a big plus, • Schedule & Compensation, • Schedule: Full-time (e.g., Monday–Friday, 9am–5pm) Compensation: Competitive hourly rate based on experience, plus potential performance bonuses

We are a well-established and esteemed doctor's office dedicated to providing exceptional healthcare services to our patients. Our team is comprised of passionate professionals committed to delivering top-notch medical care in a friendly and supportive environment. We are currently seeking a Front Desk Receptionist to join our team and play a pivotal role in ensuring smooth operations and exceptional patient experiences. Job Description: As our Front Desk Receptionist, you will be the face of our practice, responsible for providing outstanding customer service and administrative support to patients, visitors, and staff. Your primary responsibilities will include: • Greeting patients and visitors with a warm and welcoming demeanor., • Answering phone calls, scheduling appointments, and managing the appointment calendar., • Verifying patient information and insurance coverage., • Collecting patient co-payments and processing payments., • Managing patient medical records and ensuring confidentiality., • Assisting patients with inquiries and providing information about our services., • Coordinating with medical staff to ensure efficient patient flow., • Performing general administrative tasks such as filing, faxing, and data entry., • Maintaining cleanliness and organization at the front desk area. Requirements: We are looking for candidates who possess the following qualifications: • Previous experience in a medical office or similar healthcare setting is preferred., • Excellent communication and interpersonal skills., • Strong organizational and multitasking abilities., • Proficiency in using computer systems and basic office software., • Ability to maintain composure in fast-paced and high-pressure situations., • Attention to detail and a commitment to accuracy., • Knowledge of medical terminology and insurance procedures is a plus., • A positive attitude and a passion for providing exceptional customer service. Join our team and become an integral part of our mission to enhance the health and well-being of our community!

We are seeking a friendly and organized Medical Receptionist to be the first point of contact for our healthcare facility. Responsibilities include greeting patients, scheduling appointments, answering phone calls, verifying insurance information, and maintaining accurate patient records. The ideal candidate has excellent communication skills, strong attention to details, and the ability to multitask in a fast-paced medical environment. requirement: must be fluent in Mandarin and English

Our Dance Studio is seeking a friendly, enthusiastic, and organized Front Desk Receptionist to be the first point of contact for our students and guests. Responsibilities: • Greet students and visitors with a warm, professional attitude, • Answer phone calls, texts, and emails, • Assist with scheduling lessons and classes, • Process payments and registrations, • Communicate studio events, promotions, and updates, • Maintain a clean and welcoming front desk area, • Support instructors and studio staff as needed Qualifications: • Positive, outgoing personality, • Excellent communication and customer service skills, • Strong organizational and multitasking abilities, • Good computer skills, • Previous receptionist or customer service experience preferred, • Interest in dance or performing arts is a plus (no dance experience required) Schedule: Full-time Monday through Friday 1pm to 9pm How to Apply: Please email your resume or apply in person at our studio location.

Join our team as a front desk receptionist at our esteemed med spa, where you'll be the first point of contact for our clients. Responsibilities include welcoming guests, managing appointments, and ensuring a smooth and pleasant experience for all visitors. • Greet and welcome clients as they arrive, • Answer phone calls and respond to inquiries, • Schedule and confirm appointments, • Maintain a tidy and organized reception area, • Assist in administrative tasks as needed • Excellent communication and interpersonal skills, • Professional appearance and demeanor, • Ability to multitask and manage time effectively, • Previous experience in a similar role is a plus Join us in delivering exceptional service and contributing to a relaxing and rejuvenating environment for our clients.