Receptionist - Audiological Diagnostics, PC - New York
2 September 2026•1159 views
Expires in 15 days

Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry)
Location: Brooklyn / Queens / Manhattan – Audiology practice
About Us
Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment.
Key Responsibilities
Phone & Patient Communication
- Answer high volume of incoming calls in a professional, warm manner
- Schedule, confirm, and reschedule patient appointments
- Check voicemails and return calls promptly
- Provide basic information about services, locations, and hours
- Transfer calls to the appropriate provider/office when needed
Front Desk & Admin
- Greet patients and check them in/out
- Verify and update patient demographics and insurance information
- Collect copays and outstanding balances when applicable
- Maintain a neat, organized, welcoming front desk area
Data Entry
- Enter patient information into EMR/practice management system accurately
- Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.)
- Update notes and appointment statuses in the system in real time
General Support
- Communicate with audiologists and support staff regarding schedule changes or urgent issues
- Help with basic office tasks: filing, faxing, printing, emailing documents
- Follow office protocols for HIPAA and patient privacy
Requirements
- Experience:
- Prior medical office or front desk experience strongly preferred
- Experience in audiology, ENT, or other specialty is a plus but not required
- Skills:
- Excellent phone etiquette and clear, friendly communication
- Strong typing and data entry skills with attention to detail
- Comfortable working with computers, email, and multi-line phone systems
- Able to multitask and stay calm when phones are busy
- Personality:
- Patient, kind, and professional with all patients
- Team player who is reliable and punctual
- Willing to learn audiology-specific terminology and office workflows
- Language:
- English required
- Bilingual (English/Spanish or English/Russian/other) is a big plus
Schedule & Compensation
- Schedule: Full-time (e.g., Monday–Friday, 9am–5pm)
- Some flexibility for evenings or Saturdays is a plus
- Compensation: Competitive hourly rate based on experience, plus potential performance bonuses
- Benefits may include paid time off and holidays (can adjust based on what you offer)
- Experience
- Required
- Languages
- English – Advanced
Spanish – Advanced
- Employment
- Full-time
- Schedule
- 9AM-5PM
- Salary
- $18 – $20 hourly
- Starting time
- Immediate start!
264 West 40th Street, Manhattan, 10018, New York

AUDIOLOGY • 1-10 Employees
Hiring on JOB TODAY since December, 2025
Audiological Diagnostics is a fast-growing NYC audiology practice focused on excellent patient care, accurate hearing testing, and a supportive team environment.
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