Shift Lead

Benefits: Employee discount Flexible schedule Paid time off Paid training Full job description Want to be part of something sweet? Join the team at Ample Hills Creamery. We are passionate about creating a memorable customer experience while serving our house-made ice cream, floats, and milkshakes. This Job is extremely customer facing, we want our employees to live the Ample hills mission and be able to tell our flavor stories As a Shift Leader, you will play a vital role in setting the tone and vibe of each shift, ensuring smooth operations, exceptional customer experiences, and a motivated team. Your responsibilities include opening and closing the shop, managing cash procedures, delegating tasks, coaching employees, and serving our delicious treats. Requirements: Valid NYC Food Handlers License Enjoy interacting and communicating with people of all ages Positive, patient, dependable, and punctual Strong communication and follow-up skills Ability to inspire and teach new skills to employees Storytelling abilities to engage guests and create a fun atmosphere Flexibility to work late nights, weekends, and holidays based on business needs Thrives in a fast-paced, ever-changing retail food service environment Ability to stand for up to 8 hours a day Capable of bending, twisting, and lifting up to 30lbs unassisted. Note: Only selected candidates will be contacted for an interview. We appreciate your interest in joining our team. Join our team and help us create a delightful ice cream experience at Ample Hills Creamery. Apply today and be part of our exciting journey! Job Types: Full-time, Part-time Pay: $18.50 - $20.50 per hour Expected hours: 30 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Paid training Shift: Day shift Evening shift Work Location: In person

A front counter server typically works in a fast-paced food service environment, such as a restaurant, coffee shop, or fast food establishment. Their main responsibilities include: Greeting Customers: Welcoming customers as they arrive, taking their orders, and providing them with menus if applicable. Order Taking: Accurately taking food and drink orders from customers either in person or over the phone. Processing Payments: Handling cash, credit/debit cards, or other forms of payment and providing change or receipts. Serving Food and Beverages: Delivering prepared food and drinks to customers in a timely manner, ensuring it’s presented well and as ordered. Maintaining Cleanliness: Keeping the front counter area clean, organized, and well-stocked with necessary items (napkins, utensils, condiments, etc.). Customer Assistance: Addressing customer questions, special requests, or concerns, and ensuring overall satisfaction with the service. Coordinating with Kitchen Staff: Communicating orders to kitchen staff and ensuring correct preparation and timely delivery of meals. Handling Customer Complaints: Managing minor complaints or issues professionally, and escalating more significant concerns to a manager. Stocking Supplies: Replenishing front counter supplies like napkins, cups, straws, condiments, or baked goods as needed. The role requires excellent communication, multitasking abilities, and a friendly, customer-focused attitude. Depending on the establishment, some front counter servers may also be asked to help with food preparation or assist with other tasks when needed.

Hello! SOPO is a new Korean fast-casual restaurant based in NYC. Our mission is to deliver a guaranteed form of happiness in the form of Korean food to nourish the body and soul. We are a group of Korean friends and long-time New Yorkers, and we believe that Korean food is one of the best parts of our culture, which is why we’re launching our first store in NYC. Our team culture is built on 4 core values (S.O.P.O.): - Service : Our service is second to none – high quality, consistency, customer centric thinking are second nature. Also, service in Korean embodies the concept of ‘giving more than what is warranted’. We embody this concept of delivering more to our customers, to each other, and to ourselves through our work. - Openness : Sopo is all about bringing excellency from one culture to another. Cross pollination of outstanding ideas is encouraged at Sopo through a culture of open discussion, open minds, and most importantly open hearts. Ideas are selected on their merit, not by who came up with them. - People : The Korean word for a company is 회사 (‘hwe-sa’) which roughly translates to a place where people gather. A company starts with people, is run by people, and serves people – the respect with which we treat people both inside and outside of our organization should be as obvious as this statement itself. - Operational Excellence : Excellence is the standard at Sopo. Good enough simply is not good enough. SOPO Crew Members: We look for team members who have the following: - Enthusiasm, willingness to learn, positive attitude, excellent teamwork - Top-tier customer service and communication skills - Attention to detail, strong organizational skills, always willing to step up - Previous line cook and prep cook experience preferred - Fast-Casual and Quick-Serve experience preferred - NYC Food Handler’s License, Health Department Certified is a plus - Long-term partners who are looking to grow with the company! We plan to promote from within the team Minimum Requirements: - Weekend availability - The ability to perform physical requirements of the position (lift up to 40 pounds) - 18 years of age or older - Authorized to work in the United States Benefits : - Competitive pay rates based on experience + tips - Flexible schedule with the possibility to work part-time and full-time basis - FREE SOPO meal per shift - Opportunity to grow with the new, hot, Korean dining option in NYC!