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  • Aquatics Manager
    Aquatics Manager
    3 days ago
    $42000–$65000 yearly
    Full-time
    New Rochelle

    Job description: Are you passionate about creating a vibrant, safe, and engaging aquatic environment? We are seeking an energetic and detail-oriented Aquatics Manager to lead our aquatic facilities with enthusiasm and professionalism. In this dynamic role, you will oversee daily operations of the pool and aquatic areas, ensure guest safety, deliver exceptional customer service, and manage a dedicated team. Your leadership will help foster a welcoming atmosphere where guests can enjoy recreational swimming, swim lessons, and special events while feeling confident in their safety and experience. If you thrive in a fast-paced hospitality setting and love working with people, this is your opportunity to make a splash! OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you Duties • Oversee the daily operations of the aquatic facilities, including pools, water features, and surrounding amenities, • Ensures programs and services meet community needs to include supervising existing program, • activities, establishing new program activities, and expanding the program within the community as needed. Assists in the marketing and distribution of program information., • Supervise and train lifeguards, swim instructors, and other staff members to ensure high standards of safety and service, • Develop and implement engaging events such as swim competitions, themed pool parties, and community programs to boost guest participation, • Ensure all safety protocols are followed rigorously; conduct regular inspections of equipment and water quality, • Monitors daily pool operations to adhere to all state, local and YMCA health and safety regulations and conducts and ensures proper maintenance of pools. Maintains accurate records of pool chemical levels and facility maintenance., • Manage guest inquiries, resolve concerns promptly, and provide outstanding customer service to enhance guest satisfaction, • Handle cash transactions accurately for admissions, rentals, lessons, or merchandise sales while maintaining proper records, • Coordinate with maintenance teams for routine repairs or emergency issues to keep facilities in top condition, • Promote a positive guest experience by fostering a welcoming environment that emphasizes hospitality and safety standards, • Manages the program, including developing and monitoring the program budget to meet fiscal objectives; compiling program statistics to monitor and evaluate the effectiveness of and participation in programs; securing and scheduling the pool facility; and creating and scheduling the classes, practices and meets. Qualifications • YMCA experience 1-2 years preferred ( not necessary, background in non-profit), • Proven management experience in aquatics, hospitality, or resort settings with strong leadership skills, • Knowledge of water safety regulations, lifeguarding practices, and emergency response procedures, • Excellent customer service skills with the ability to handle guest inquiries professionally and courteously, • Experience managing events management activities such as swim meets or themed pool events, • Ability to handle cash transactions accurately while maintaining detailed records, • Strong communication skills to effectively lead staff and interact with guests of diverse backgrounds, • Passion for creating an enjoyable environment that prioritizes safety while delivering memorable experiences, • Within 30 days of hire, completion of Child Abuse Prevention, Working with Program Volunteers, CPR,, • First Aid, AED, and Bloodborne Pathogens training. Completion of YMCA aquatics training and trainer certifications. Ability to relate effectively to diverse groups of people from all social and economic segments of the community WORK ENVIRONMENT & PHYSICAL DEMANDS: ● Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. ● The noise level in the work environment is usually moderate. ● Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities. ● Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility. ● Remain alert with no lapses of consciousness Join us as an Aquatics Manager where your leadership will inspire fun-filled days at the pool! We’re dedicated to supporting your growth in a lively resort atmosphere that values hospitality excellence. This paid position offers you the chance to make a meaningful impact on our guests’ experiences while advancing your career in aquatics management. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Paid training Parental leave Professional development assistance Retirement plan Vision insurance Work Location: In person

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  • Arcade Supervisor
    Arcade Supervisor
    28 days ago
    $18 hourly
    Part-time
    Astoria, Queens

    Job Title: Arcade Supervisor Employment Type: Part-Time About the Company: Gaming City USA is a rapidly growing powerhouse in the family entertainment industry, providing guests with high-quality gaming and recreational experiences. Our team is committed to maintaining a safe, clean, and engaging environment for individuals and families alike. We are seeking a dedicated Arcade Supervisor to oversee daily operations and ensure the highest level of service and operational excellence. Position Summary: The Arcade Supervisor is responsible for the supervision of arcade staff, oversight of daily arcade functions, and ensuring a superior guest experience. This role requires strong leadership abilities, effective problem-solving skills, and a consistent focus on operational efficiency. The hours for this position are a consistent 4 day work week from 4pm-11:30pm Saturday-Tuesday with a possible change for holidays, parties or events. Key Responsibilities: • Supervise and direct arcade staff to ensure adherence to company policies and service standards., • Coordinate with other supervisors and the store manager., • Monitor arcade operations to maintain a safe, clean, and organized environment., • Oversee the functionality of arcade games and equipment, coordinating with maintenance as necessary., • Provide training, guidance, and performance feedback to team members., • Manage guest relations, addressing concerns in a professional and timely manner., • Perform cash handling duties, including reconciliation of registers and reporting. Qualifications: • Minimum of 2-3 years of supervisory or leadership experience (hospitality, entertainment, or retail preferred)., • Strong interpersonal and communication skills with a proven ability to manage teams effectively., • Demonstrated customer service skills with the ability to resolve conflicts and ensure guest satisfaction., • Technical aptitude for troubleshooting arcade equipment and operating pos systems preferred., • Cash handling experience., • Ability to work flexible hours, including evenings, weekends, and holidays. Open Availability REQUIRED., • High school diploma or equivalent required; additional education or training in management is a plus., • Punctual and on time Compensation & Benefits: • 18.00 Hourly rate with pay weekly., • Employee discounts and incentives., • Supportive and Fun work environment. Application Process: Interested candidates are invited to submit a resume and cover letter via the jobs today platform as a PDF

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  • Center Manager
    Center Manager
    1 month ago
    $28–$34 hourly
    Full-time
    Sunset Park, Brooklyn

    CENTER MANAGER AT HAPIK INDUSTRY CITY (Brooklyn, NY) HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Housekeeping Supervisor
    Housekeeping Supervisor
    1 month ago
    Full-time
    Manhattan, New York

    We are looking for 5 housekeeping Supervisor The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure cleanliness, order, and comfort throughout the facility. This role involves supervising housekeeping staff, inspecting rooms and common areas, maintaining inventory of cleaning supplies, and ensuring that all cleaning and sanitation standards are met. Key Responsibilities: Supervise, train, and schedule housekeeping staff. Inspect guest rooms, hallways, and public areas to ensure cleanliness and proper maintenance. Assign daily cleaning tasks and ensure they are completed efficiently and on time. Monitor inventory levels of cleaning supplies and linens; place orders when necessary. Handle guest complaints or special requests in a professional and timely manner. Ensure compliance with health and safety regulations and company policies. Assist in hiring and onboarding new housekeeping staff. Prepare daily reports and communicate effectively with management and other departments. Conduct periodic deep-cleaning projects and organize cleaning schedules. Qualifications: High school diploma or equivalent (Hospitality or related course a plus). Minimum of 2 years of housekeeping experience, including at least 1 year in a supervisory role. Strong leadership and communication skills. Excellent attention to detail and organizational skills. Ability to work flexible hours, including weekends and holidays. Knowledge of cleaning chemicals, supplies, and safety procedures.

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  • Center Manager/Manageress
    Center Manager/Manageress
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    2 months ago
    $65000–$79000 yearly
    Full-time
    Spring Creek, Brooklyn

    Buffalo Wild Wings - Assistant General Manager (AGM) GAME TIME ENERGY, LIFETIME EXPERIENCE. Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We are looking for an energetic and experienced Assistant General Manager (AGM) to help lead our team and create the ultimate experience for our sports fans. The AGM is the assistant coach, responsible for assisting the General Manager in the overall operational excellence, profitability, and guest satisfaction of the restaurant. Key Responsibilities: 1. Operational Excellence & Guest Experience: • Assist the General Manager in overseeing all daily operations, including Front of House (FOH), Heart of House (HOH)/Kitchen, and Bar operations., • Ensure the highest standards for food quality, preparation, safety, and sanitation (including adherence to ServSafe and HACCP standards)., • Model exceptional hospitality behaviors, conduct table visits, and effectively resolve guest complaints to ensure a legendary experience., • Oversee inventory management, ordering, and ensure proper receiving and rotation of vendor deliveries., • Ensure cleanliness, repair, and maintenance for the building and equipment. 2. Team Leadership & Development: • In partnership with the General Manager, recruit, interview, hire, and train all management and hourly team members., • Lead and motivate the team, conducting shift meetings and providing ongoing, timely performance feedback and recognition., • Manage and direct the work of Shift Managers, Servers, Bartenders, and Service Assistants., • Foster a positive, professional, and engaged work environment. 3. Financial Performance: • Manage shifts to achieve sales and profit goals, with a focus on controlling hourly labor and cost of goods sold., • Assist with administrative functions, including daily time punch audits and end-of-day transactions., • Contribute to local restaurant marketing initiatives to build sales and community connection. 4. Compliance & Administration: • Communicate and administer all company policies and procedures., • Ensure 100% compliance with all employment laws, health codes, safe food handling, responsible alcohol service, and safety/security procedures., • Ensure proper submission and documentation of all guest and team member-related injuries and incidents., • Minimum of 2-3 years of progressive restaurant, bar, or kitchen management experience, preferably in a full-service, high-volume environment., • General knowledge of labor laws, health codes, safe food handling, sanitation, and responsible alcohol service., • Proven ability to manage and direct the work of others, champion change, and solve problems creatively., • Strong written and verbal communication skills., • A passion for training, developing, and leading a team., • Ability to work a flexible schedule, including nights, weekends, and holidays, particularly during peak sports seasons., • Must be at least 21 years of age., • Competitive salary and bonus program eligibility., • Comprehensive benefits package (Health, Dental, Vision, etc.), • Paid Time Off (PTO)., • Excellent opportunities for learning, development, and career progression within the brand.

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