Shift Supervisor - Luckin Coffee US

Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

WayBack is looking for Shift Leaders for NYC restaurant.

Job Title: Arcade Supervisor Employment Type: Part-Time About the Company: Gaming City USA is a rapidly growing powerhouse in the family entertainment industry, providing guests with high-quality gaming and recreational experiences. Our team is committed to maintaining a safe, clean, and engaging environment for individuals and families alike. We are seeking a dedicated Arcade Supervisor to oversee daily operations and ensure the highest level of service and operational excellence. Position Summary: The Arcade Supervisor is responsible for the supervision of arcade staff, oversight of daily arcade functions, and ensuring a superior guest experience. This role requires strong leadership abilities, effective problem-solving skills, and a consistent focus on operational efficiency. The hours for this position are a consistent 4 day work week from 4pm-11:30pm Saturday-Tuesday with a possible change for holidays, parties or events. Key Responsibilities: • Supervise and direct arcade staff to ensure adherence to company policies and service standards., • Coordinate with other supervisors and the store manager., • Monitor arcade operations to maintain a safe, clean, and organized environment., • Oversee the functionality of arcade games and equipment, coordinating with maintenance as necessary., • Provide training, guidance, and performance feedback to team members., • Manage guest relations, addressing concerns in a professional and timely manner., • Perform cash handling duties, including reconciliation of registers and reporting. Qualifications: • Minimum of 2-3 years of supervisory or leadership experience (hospitality, entertainment, or retail preferred)., • Strong interpersonal and communication skills with a proven ability to manage teams effectively., • Demonstrated customer service skills with the ability to resolve conflicts and ensure guest satisfaction., • Technical aptitude for troubleshooting arcade equipment and operating pos systems preferred., • Cash handling experience., • Ability to work flexible hours, including evenings, weekends, and holidays. Open Availability REQUIRED., • High school diploma or equivalent required; additional education or training in management is a plus., • Punctual and on time Compensation & Benefits: • 18.00 Hourly rate with pay weekly., • Employee discounts and incentives., • Supportive and Fun work environment. Application Process: Interested candidates are invited to submit a resume and cover letter via the jobs today platform as a PDF

Position Overview: We are seeking a dynamic and experienced General Manager to lead the daily operations of our restaurant. The ideal candidate is passionate about hospitality, driven by excellence, and skilled at managing teams, optimizing performance, and ensuring an outstanding guest experience. Key Responsibilities: 🔹 Operations Management Oversee all front-of-house and back-of-house operations. Ensure smooth service during all shifts and maintain high standards of cleanliness, safety, and presentation. Manage inventory, food and beverage ordering, and vendor relationships. 🔹 Team Leadership Hire, train, supervise, and motivate restaurant staff. Foster a positive team environment and maintain high employee morale. Conduct regular performance evaluations and provide coaching. 🔹 Guest Experience Maintain a strong presence on the floor to interact with guests and resolve any issues promptly. Implement service standards to ensure an exceptional dining experience. Respond to guest reviews and feedback professionally and constructively. 🔹 Financial Management Monitor daily sales, labor costs, and overall profitability. Create and manage budgets, sales forecasts, and weekly/monthly reporting. Identify opportunities to reduce costs without compromising quality or service. 🔹 Compliance & Standards Ensure compliance with health, safety, and labor regulations. Maintain proper licensing and permits (e.g., food handling, liquor). Qualifications: 3–5+ years of management experience in a high-volume restaurant or hospitality environment. Strong leadership and organizational skills. Excellent communication and problem-solving abilities. Proficient in POS systems, inventory software, and Microsoft Office/Google Suite. Food Safety Manager Certification preferred. Compensation & Benefits: Competitive salary + performance-based bonuses Paid time off Health benefits (if applicable) Staff meals & dining discounts Opportunities for advancement

Key Responsibilities Operations & Management • Open, operate, and close the food truck/trailer daily., • Manage staff schedules, training, and adherence to Standard Operating Procedures (SOPs)., • Oversee food prep, production, and service according to company standards., • Maintain compliance with all local health department codes., • Ensure all staff follow sanitation and prep protocols., • Keep detailed daily logs for production, waste, and cleaning., • Supervise produce prep, juicing, bottling, and labeling., • Oversee smoothie & deli station prep using SOP checklists., • Lead staff in providing excellent customer service., • Manage POS system, cash handling, and daily financial reports., • Complete cleaning checklists for equipment, tools, and trailer., • Submit inventory reports, waste logs, and closing cash reports., • Required: Food Manager Certification (ServSafe or equivalent) — or ability to obtain within 30 days of hire., • Valid driver’s license with clean record., • Minimum 2 years of food service or management experience (food truck/catering preferred)., • Strong leadership, organizational, and problem-solving skills., • Ability to lift 30–40 lbs and work in fast-paced environments., • $20–$28/hour (depending on experience) OR base + % of sales., • Potential for profit-sharing/bonuses with strong performance., • Company covers certification costs (if obtained after hire).

About Us: Seed Brklyn is a dynamic destination that goes beyond a typical retail experience. We offer a diverse range of products and experiences, from luxury brands to independent artists, all within a carefully curated space that showcases our commitment to fostering creativity, culture, and community. Our mission is to reimagine the traditional retail concept and create an inclusive environment where art, fashion, and culture collide. As a multi-brand retailer, immersive art gallery, and café, Seed Brklyn is the perfect place for anyone who is passionate about creativity, culture, and aesthetics. With the Greenhouse Café being a third wave specialty coffeehouse, we believe in delivering the highest quality beverage while providing an exceptional customer experience - this is where you come in. Job Summary: We are seeking a skilled Café Manager to oversee the operations of our Greenhouse Café, a third-wave specialty coffeehouse known for its top-tier beverages and unparalleled customer service. The ideal candidate will be a seasoned professional with a strong background in the specialty coffee industry, bringing a wealth of knowledge and a passion for premium coffee. This role involves supervising our team of baristas, ensuring the highest standards of beverage quality, and contributing to the overall success and growth of our café. Key Responsibilities: Manage and supervise a team of baristas, providing leadership, support, and training to ensure the highest standards of service and product quality Oversee the day-to-day operations of the café, ensuring a seamless customer experience from start to finish. Handle cash transactions and maintain accurate financial records. Manage inventory levels, order supplies, and optimize workflow. Contribute to the development and implementation of policies and procedures that enhance the café's efficiency and customer satisfaction. Foster a positive, collaborative work environment that encourages team development and a strong learning culture. Assist in the planning and execution of events, pop-ups, and other special initiatives to drive business growth. Collaborate with the Director of Finance to assess and adapt the café's financial strategies to ensure maximum success and profitability. Qualifications: At least 2 years of leadership experience in the specialty coffee industry. Proven supervisory skills with the ability to self-direct and creatively troubleshoot. Proficiency in point-of-sale (POS) systems and cash handling. Strong organizational and detail-oriented skills. A strong ethical approach to guest service and team management. Flexibility to work various hours/days based on business needs. Must possess a valid New York State Food Handler's License. Physical Requirements: Ability to stand and walk for extended periods, with frequent reaching, gripping, bending, and lifting up to 50 pounds. Comfortable climbing ladders, stairs, and navigating uneven surfaces as necessary. Compensation: We offer competitive compensation and benefits with salary commensurate with experience Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Application Question(s): Do you have experience with creating schedules for a team? What is your managerial style? Experience: 3 yrs: 1 year (Preferred) License/Certification: Food Handler Certification (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Brooklyn, NY 11216 (Preferred) Work Location: In person

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: Full time position. The main objective would be to oversee operational duties of the shop. This would include organizing fridges, FIFO, ordering/receiving, writing prep lists. In addition to managing the shop you would be expected to assemble sandwiches in an efficient and clean work space when needed. Prepping ingredients, portioning meats, and preparing sauces. Another key responsibility will be maintaining product quality to the standards that have been set. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications., • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. Must know DOH requirements and be able to maintain these throughout the store., • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered., • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products., • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition., • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours., • Prior experience as a lead cook/manager or in a similar role is preferred., • Knowledge of food safety and sanitation practices., • Ability to work full time hours and manage time effectively., • Strong attention to detail and ability to follow recipes and instructions., • Good physical stamina and the ability to handle repetitive tasks and lift heavy items., • Collaborate with team members to ensure a smooth and efficient kitchen operation., • Opportunity to be a part of a unique and innovative food concept in NYC., • Friendly and supportive work environment., • Competitive pay and potential for growth within the company., • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve., • $23-28/hour, • Estimate of $150-$250 per week in tips, depending on seasonality. With tips this position usually ends up being $28-30 an hour.

Bendel Youth Empowerment Program has opening in our Bronx office, for a full-time self-driven social worker to support the agency’s mission. Below are the duties and responsibilities of the position. Program Specialist Responsibilities & Duties -Make initial home visits for new referrals with the assigned worker to assess family needs, outline case goals and determine the frequency, scope and duration of referred cases. -Monitor the development of 30-day Service plan and the authorization of services. -Make home visits to assess worker/family dynamics and appropriateness of treatment plan and periodic follow ups. -Participate in the development and periodic review of individualized Safety Plans for all children -Participate in Agency staff meetings, Interdisciplinary Team Meeting (IDT) and Discharge Planning Meetings with Health Home Care Managers. -Maintain all records in accordance with Department of Health (DOH), Office of Mental Health (OMH) and agency policies. -Support new employee orientation and onboarding of new workers. -Additional Duties as assigned. Qualification & Skills of Social worker -Experience in a clinical CTFSS Program and the Home and Community Based Services (HCBS) -Strong Case Management skills -Strong interpersonal and communication skills -Ability to work independently and as part of a multidisciplinary team -Flexibility and adaptability in a dynamic work environment • Knowledge of Microsoft Office