Supervisor

We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Restaurant Supervisor Duties: - Assist in the hiring and training of new employees - Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff - Maintain high-quality food standards - Oversee our kitchen staff’s compliance with all health code and sanitation requirements - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively Restaurant Supervisor Requirements: - High school diploma or GED - Previous supervisory experience in the hospitality industry preferred - Proven ability to work in a fast-paced setting - Strong multi-tasking skills - The physical ability to remain standing for long periods of time - Exceptional organizational, communication, and customer service skills - Strong managerial skills - Working knowledge of OpenTable

Responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees. Recruiting, interviewing and training staff to follow restaurant procedures Maintaining safety and food quality standards Keeping customers happy, getting their feedback on the experience and handling complaints Organizing schedules, keeping track of employees’ hours and recording payroll data Ordering food, linens, gloves and other supplies while staying within budget limitations Supervising daily shift operations, including front- and back-of-house restaurant operations Controlling operational costs and identifying ways to cut waste Appraising staff performance and disciplining or retraining employees to correct poor performance. Able work at 5.30am for Hotel Breakfast service.

Service Manager Description We are quickly growing & hiring in both Manhattan & Brooklyn! ***Please note that this is a tipped position with a base rate of $18 + an additional $3 - $5 in tips/hour depending on location. (Total Compensation = $21 - $23)*** Springbone Kitchen is looking for ambitious Service Managers to join our growing team! Our ideal candidates have previous experience as a supervisor and are trust-worthy, responsible, and reliable. The Service Manager position is an exciting opportunity to show us your managerial skills & grow within the company. We look forward to meeting you! About Us: Springbone Kitchen is a quick-service restaurant company with 7 locations in Manhattan, Brooklyn & NJ. We value human health, animal welfare, & sustainability. We are passionate about serving high-quality and affordable bowls, bone broth, smoothies, baked goodies, & more! Our Team takes the sourcing of both our ingredients & team members very seriously. We believe that great leadership begins with transparency, open communication, & mutual respect. What We Are Looking For: - MUST have a NYC Food Handlers License or be in the process of obtaining one (ServeSafe Certifications are a plus, however, they do not meet this requirement.) - Experience as a Supervisor or Manager - A positive, energetic, & uplifting management style - A trustworthy, responsible, & reliable leader - Well-adapted to fast-paced counter-service restaurant environments - Ambition to take on more responsibility and be considered for further management roles - 1+ years of restaurant experience preferred - Flexible availability preferred What We Offer: - Unlimited Growth (More than half of our General Managers & Corporate Team began as Team Members/Service Managers!) - Consistent Schedule based on availability - Reasonable Hours of operation to limit early-morning or late-night commuting (Store Hours: 10:30am-8:30pm -- Working Hours: 9am-10pm) - Paid Breaks - Free Meals - Paid Training - Flexible Schedule - Paid Sick & Family Leave - Paid Jury Duty Leave - Free Uniform - Over-Time Pay What A Great Service Managers Do: - Take full ownership of the team & restaurant when GM is away - Provide outstanding customer service & hospitality to our guests - Ensure fantastic food quality - Train & motivate our team members to ensure a positive & friendly work environment - Ensure that our team is upholding NYC health & safety guidelines - Learn all the moving parts of the restaurant including all stations (bowls, broths, register, dish, prep) - Maintain a clean work environment with the help of fellow managers & team members - Place orders, take inventory, perform tasks to help the next shift get ahead - Professionally handle customer complaints & concerns - Continue learning and developing skills to fill future open AGM & GM positions Job Types: Full-time, Part-time Pay: $18.00 - $23.00 per hour Expected hours: 25 – 40 per week Benefits: Employee discount Flexible schedule Food provided Paid training Schedule: Day shift Evening shift Monday to Friday Night shift Weekends as needed Experience: Management: 1 year (Required) Restaurant: 1 year (Required) License/Certification: Qualifying Certificate in Food Protection Card (Required) Ability to Relocate: New York, NY 10010: Relocate before starting work (Required) Work Location: In person

Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Manager Requirements: Bachelor’s degree in business, management, or related field. More education or experience may be preferred or required. Strong understanding of business management, financial, and leadership principles. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Time and project management skills. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Commitment to providing exceptional service to customers and support to staff members.

WHAT WILL BE YOUR IMPACT AND EXPERIENCE AT CAMP: - Immerse yourself in a vibrant and positive camp environment; foster an inclusive camp culture for all. - Demonstrate leadership skills, train the next generation of camp professionals, and make a lasting impact on camp staff and campers. - Bring innovative and creative programs to life, promoting daily physical activity, skill development, inclusive sports & games, and creative play. - Build strong connections with parents, staff, campers, and partners. Become a familiar face and someone our communities can rely on. - Be part of a passionate, committed team that goes the extra mile to make programming fun and impactful, to make families and staff feel supported, and provide safe spaces for kids to play and build friendships. WHAT YOU’LL BE DOING We're seeking enthusiastic and experienced individuals ready for a summer adventure. As the Greenpoint Camp Director, you'll be the heart of our camp, overseeing all aspects of camp management and creating a safe, memorable experience for the staff and campers Your summer duties will include: - Dedicate in-person and remote time during the preseason to coordinate camp logistics with key departments (e.g. Marketing & Development, Operations, People & Culture, Program Management). - Attend pre-camp orientations hosted by the Department of Healthy and Kids in the Game staff, and help to structure and coordinate training for your camp staff before and during camp. - Participate in weekly Camp Director meetings and trainings from April-June to be fully trained in your camp administration and supervision responsibilities. - Oversee the day-to-day operations of the camp, including hiring, training, scheduling, and supervising staff members. - Assign staff to camp groups, assess their ability to work with different age groups, offer regular feedback to continuously improve staff performance, and administer staff evaluations twice per summer. - Keep staff personnel files up-to-date and compliant with Department of Health regulations, and ensure that staff certifications are valid and on-site at all times. - Ensure that all necessary forms are in place before a child enters any program, including up-to-date physicals, immunization records, registration forms, waivers, etc. - Monitor daily camp enrollment and maintain accurate attendance records for staff and campers. - Organize and support the implementation of the Kids in the Game summer camp schedule & programming, including weekly themes, team time & group games, structured arts, sports, movement, and STEM activities, swim schedule, field trips, and special events - Notify parents/guardians of children about session dates, camp trips, theme days and schedule changes well in advance, and remain accessible to parents throughout the summer. - Ensure that all program equipment and supplies are ordered, available and properly maintained during the summer. - Maintain and enforce all camp safety rules and policies; recognize, prevent and correct safety hazards; monitor the health and safety of all campers and staff. - Act as a key player in problem solving staff/camper issues and parental concerns; be able to identify camper behavior issues and respond with corrective steps. - Communicate regularly with the Camps Supervisor and other key leaders from internal departments to ensure compliance with camp operations, supervision, and administration procedures. Pre-Summer & Summer Work Schedule: Pre Summer Camp Expectations: Part time in-person & remote work from January to June dedicated to training, staff interviews, family outreach, info sessions & orientations Summer Camp Expectations: Full time in-person camp administration for a camp with 80-130+ campers and 25-35+ staff members June 14 – August 22, 2025

DUTIES/RESPONSIBILITIES: Provide direct supervision to a team of Community Technicians. Assist Operations Coordinator with the oversight of departmental tasks and goals. This includes, but is not limited to, record keeping, statistical reports, unit coverage, and client care/crisis intervention. Provide emergency first aid/CPR assistance when needed. HOURS: Full-time 37.5 hours per week Tues-Sat 11pm-7:30am Saturday-Wednesday 3:00pm-11:30pm Saturday-Wednesday 11pm-7:30am QUALIFICATIONS: H.S. diploma/GED required. B.A. preferred. At least one-year supervisory experience preferred. Experience working with homeless, mentally ill, and substance abuse populations preferred. Experience working in residential settings also preferred. Very good writing skills and computer literacy required. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare. Compensation $42,496/$21.79 per hour PROGRAM DESCRIPTION: In August 2012, BRC opened its first assessment center, which serves as a first point of contact for men entering the city shelter system. Located in a newly renovated loft-style building in Greenpoint Brooklyn, this 200 bed dormitory style residence is funded by the NYC Department of Homeless Services. BRC evaluates each individual who enters the program and links them to the housing and services that best meets their needs. In addition, as a result of our continued dialogue with DHS and community leaders, BRC has dedicated one dorm (20 beds) to street homeless men of the Greenpoint community, an unprecedented commitment by the shelter system to provide a community-based strategy to respond to a significant local need.

Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Catering & Events Manager is responsible for increasing hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals, or other markets in order to promote the hotel and secure additional sales and detail all incoming events and service assigned events, banquets and meetings. The Catering & Events Manager Essential Responsibilities: Provide professional and courteous customer service at all times. Implement approved sales plan and action plans as directed. Develop and search for potential markets for hotel. Develop, create, and implement innovative Sales and Marketing techniques. Maintain CI/TY and prepare BEO packets and layouts for the team. Execute and distribute all in-house advertising and promotional campaigns. Maintain competitive analysis statistical information. Maintain current filing system on company accounts and prepare required reports. Maintain enthusiasm and interest throughout all stages of the conference planning. Detail all incoming events. Meet weekly with Food & Beverage Director to review operations efficiencies and concerns. Distribute and update all banquet event orders in a timely fashion ensuring all necessary departments have sufficient time to properly accommodate all client needs and requests. Work with the Audio-Visual department to ensure all equipment is ordered, set up, and tested prior to guest use. Work with culinary team to plan all menus and assist with catering events. Ensure all functions are billed correctly. Contact in house meeting planners to promote good will and foster additional and repeat business. Maintain good rapport with local civic groups and associations. Prepare reports as requested: Sales Call Reports, Internal Sales Report. In the absence of a Director of Sales & Marketing, attend and lead Sales and BEO meetings with the team. Attend weekly staff meetings, weekly sales, catering, and all BEO Meetings. Make personal sales calls. Complete projects as determined by the Director of Sales & Marketing. To do this kind of work, you must be able to: Understand sales principles relating to the product you are selling. Organize activities to make the best use of time and efforts. Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity. Use arithmetic in computing the cost of sale to customer. Maintain enthusiasm and interest throughout all conferences with buyers and sellers. Keep accurate records of contacts, sales, and purchases. Be available on nights, weekends, and holidays. Physical Demands: Lifting 30 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years' experience in Sales with some background in convention center operations is desirable. (Pay range: $75,000 - $85,000)

We're looking for a passionate and experienced Restaurant Manager to join our team! If you thrive in a fast-paced environment, have a knack for customer service, and know how to lead a team, we want to hear from you. Responsibilities include overseeing daily operations, managing staff, ensuring high-quality customer experiences, and driving sales growth. Requirements: Previous restaurant management experience Strong leadership skills Ability to work in a dynamic setting If you're ready for your next career challenge, apply now and become part of our vibrant team!

What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.