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Job Description Job Description & Responsibilities The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards, leading by example and educating each member of the team * Identify and work with high potential baristas that can be developed into our next great leaders * Operational Standards * Ensure all existing and new operational standards are being executed as prescribed * Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held * Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with teams to lead by example in 5-star service * Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same * Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews * Facilities & Maintenance * Proactively clean, service, and maintain all equipment and fixtures in your stores * Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated with your teams * Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns * When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage each of your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays. * Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing * Actively embody our company values and live them every day. * Attend company events and proactively encourage team members to attend as wellGregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. We use eVerify to confirm U.S. Employment eligibility.

Job Description Restaurant General Manager About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: • Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team., • Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives., • Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging., • Address and resolve conflicts promptly, maintaining a positive work environment., • Personally engage with customers, swiftly resolving any issues to ensure a positive experience., • Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation., • Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience., • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs. Is this you? • 5 years in restaurant or retail management with a strong track record in people management., • Proven ability to improve performance based on P&L analysis., • Proficient with digital tools and platforms., • Exceptional communication skills, including written, verbal, and interpersonal., • Solid understanding of restaurant maintenance programs., • Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging., • Experienced in recognizing and motivating teams, with a successful track record in people development., • Skilled in recruiting top talent and training both high and under-performing employees., • Adaptable to change and experienced in supporting change management., • Adheres to corporate policies and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: • Competitive pay, • Bonus potential, • 4 weeks’ vacation and additional Paid Time Off, • Free bachelors degree, • Scholarship programs and tuition reimbursement for continuing education, • Career advancement and professional development, • Medical benefits from day 1, • Health and wellness programs, • 401k retirement plan with 6% match, • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Job DescriptionFOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests’ Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: • Excellent Guest service skills, • 16 years of age (minimum), • 4-8 hour shifts from 9 am to 10 pm, • Able to work at least 3 days per week including weekends, • Ability to take payment and give change (cash handling), • Fast and accurate ticket reading ability, • Strong organizational skills for drive-thru, • Ability to work clean and maintain and clean and sanitized work space, • Positive attitude and willingness to learn in a fast paced, quality driven environment, • Ability to connect with our Guests and deliver on Our Purpose – Delighting Our Guests, • Continuously committed to our menu and service training, • Communicates with Team Members, Management and Guests in a positive manner