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Job Description POSITION: Home Study/Post-Release Services Case Manager REPORTS TO: Case Management Supervisor, Regional Supervisor CLASSIFICATION: Full Time STATUS: Exempt SALARY: 55,000-57,000 Position Summary: The “Home Study/Post Release Services” program (“HSPRS”), operated by Lutheran Immigration and Refugee Service (“LIRS”), provides supportive services to unaccompanied immigrant children after release from ORR custody. Reporting to LIRS’s Regional Supervisor and LSSNY’s Case Management/Personnel Supervisor, the HS/PRS Case Manager will conduct home studies, case management and supportive services to unaccompanied immigrant children once they are released to their sponsors in the New York metro area. Key Areas of Responsibility: · Conduct home visits and phone contacts with the dual purpose of assessing safety and suitability of child’s placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors. · Ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, child enrichment activities. · Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation. · Submit detailed and thorough documentation in compliance with LIRS policies and procedures. · Apply social work best practices for thorough assessments of child’s progress and services provided. · Maintain regular and timely communication with supervisor around any issues concerning the child’s safety, stability, or well-being in the placement. · Participate in ongoing supervision. · Other duties as assigned. Education: · Bachelor’s Degree in Social Work, Psychology, or Sociology, or other social service field, with particular focus on child and adolescent development required Skills & Abilities: · FLUENCY IN SPANISH REQUIRED · At least 1 year of experience with child welfare programs required · Knowledge of community resources and ability to connect families to community services · Excellent clinical and crisis intervention skills · Excellent verbal and written communication skills · Critical assessment and analysis skills · Ability to manage time effectively, multi-task, determine priorities, and work independently · Ability to do home visits up to 70% · Knowledge of and experience working with refugee or immigrant children preferred · Cross-cultural or international experience preferred · Knowledgeable about ACS/OCFS regulations governing disciplinary actions a plus · Proficiency in Microsoft Office applications Special Position Requirements · Valid driver’s license required · Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years. · Hybrid remote/in office work DATE REVISED: 5/21/2024

Job Description PRIMARY FUNCTION/PURPOSE The Social Services Supervisor is responsible for overseeing a team of Case Managers to ensure the support and resources necessary to promote self-sufficiency and independent living skills for families’ w/children residing in temporary shelter are being provided in accordance with CRF, DHS and OTDA standards. PRIMARY RESPONSIBILITIES • Ensure document folder in CARES (VDP, Client rules and regulations, Crib acknowledgment, ACS Video, etc.) is completed and documented immediately upon client arrival, • Provide field orientation and on the job training to Case Managers, • Create and execute plans for meeting contracted ILP completion and placement goals, • Ensure all Case Managers complete mandated CRF, DHS, and OTDA tasks in accordance with prescribed timeframes and mandates, • Ensure Case Managers are providing consistent services in accordance CRF, DHS and OTDA policies and procedures, • Monitor Case Managers work activities via CARES reviews, physical chart reviews, and spreadsheets, • Conduct individual and group supervisions with Case Managers. Provide staff with documented feedback of performance, including areas of strength and areas in need of development, • Conduct performance evaluations of Case Managers as per CRF, DHS, and OTDA policies and professional standards, • Collaborate with Social Services team to develop service plans to address clients’ needs related to housing, substance abuse treatment, mental health and/or employment, etc, • Meet with Senior Management (PD and APD) for individual and group supervision, • Assist families with identifying appropriate housing resources and assist application process as needed, • Monitor demographic report to better guide Case Managers and ensure program compliance with CRF, DHS, and OTDA expectations, • Attend and moderate Case Conferences with Case Managers and challenging, noncompliant and/or housing ready clients, • Establish linkage with community service providers to obtain housing, health, and social services for clients, • Assist in facilitation of intake, discharge, transfers, and placement into permanency as needed, • Complete ILP’s and other Case Management related tasks as needed, • Generate and distribute reports (i.e., exit projection, quarterly projection, case summaries), • Support in the acquisition of housing vouchers and placements, • Deliver crisis management and intervention services to clients, • Support efforts to place families into permanent housing MINIMUM QUALIFICATIONS • Bachelor’s degree in Social Work required, • At least two (2) years of experience in a related field. Experience with multi-problem families desirable, • Bilingual in Spanish, • Demonstrated knowledge of and proficiency in CARES, • Demonstrated experience working in shelter setting and/or with high-risk families, including families with documented histories mental health, substance abuse, Domestic Violence, child abuse/neglect, • Ability to work effectively with a wide range of community-based providers, • Working knowledge of Case Management theories and approaches, • Knowledge of community health services, social service support agencies and networks, • Familiarity with DHS/OTDA social service documentation policies and procedures, • Critical thinking, analytical and problem-solving skills as well as resourcefulness, • Demonstrated ability to be flexible, work independently as well as with a team, • Familiarity with housing vouchers (i.e., Section 8, FEPS, SEPS, LINC, FHEPS, SOTA, EOSD, City FHEPS), • Familiarity with SOI (Source of Income Discrimination) and Human Rights Law regulations, • Ability to assess needs and assist residents in developing housing plans for promotion of self-sufficiency and permanent housing, • Excellent analytical, evaluative, and human service management skills, • Strong organizational and leadership skills, • Supervisory experience with a team-oriented approach, • Must have incredible initiative, the ability to work well under pressure, • Ability to work both independently and as part of a team to complete complex projects in a fast-paced environment, • Must be adept and comfortable with crisis management, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Ability to think and act calmly in emergency situations, • Attention to detail and problem-solving skills, • Excellent time management skills with ability to prioritize assignments, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe OTHER REQUIREMENTS (including Physical Demands) • May be required to work long hours and a varied schedule, • Travelling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionDescription: Care Management is a service model designed to ensure comprehensive communication and coordination among all caregivers involved in a resident's care. A designated "care manager" takes the lead, overseeing and providing access to the necessary services to address the resident's needs, preventing hospitalizations, maintaining health, and ensuring stability. The Care Manager is responsible for providing and coordinating services for their assigned caseload. This involves guiding program enrollees and their legal guardians through the healthcare system, addressing access issues, building relationships with service providers, and monitoring interventions and outcomes. MAJOR DUTIES AND RESPONSIBILITIES: Ø Obtain required Care Management enrollment consent from individuals or legal guardians. Ø Conduct initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the most appropriate level of care management. Ø Manage the patient’s Individualized Plan of Care, coordinating services, supporting treatment adherence, and monitoring various needs, including prevention, wellness, medical mental health, care transitions, and social and community services. Ø Meet client contact requirements, including face-to-face visits based on acuity levels. Ø Fulfill Care Management documentation requirements using designated tools like Medicaid Analytics Performance Portal (MAPP) and Electronic Health Records (EHRs). Ø Serve as an advocate for clients within the agency and with external service providers. Ø Promote wellness and prevention by connecting enrollees with resources based on individual needs and preferences. Ø Educate children/caregivers on the care of chronic conditions, immunization, screening, and preventive interventions. Ø Assist clients in obtaining and maintaining public benefits essential for healthcare services. Ø Effectively communicate and share information with individuals, families, and other caregivers, considering language, literacy, and cultural preferences. Ø Conduct care planning meetings/conferences and serve as an interdisciplinary team member for comprehensive and holistic care. Ø Identify available community-based resources and actively manage referrals, access, engagement, follow-up, and service coordination. Ø Engage in discharge planning for hospital admissions, ensuring recommended post-discharge services are in place. Ø Attend ongoing staff development training to enhance Care Manager skills. Ø Ensure periodic evaluations and follow-up treatment for dental, vision, and hearing care per Medicaid EPSDT guidelines. Ø Perform other duties as assigned by the Care Management Agency. SKILLS and ABILITIES REQUIRED: Ø Effective communication with staff. Ø Excellent writing, communication, and organizational skills. Ø Passion for serving children and families with special needs. Ø Ability to travel to community-based agency offices, participants’ communities, and homes within the assigned catchment area. Ø Receptiveness to feedback for professional growth and improvement. Ø Proven self-management abilities, meeting deadlines, ensuring compliance with agency policies, and overseeing complete and timely maintenance of agency records. Requirements: MINIMUM QUALIFICATIONS: Associate Degree with two years of experience in Care Management Bachelors Degree Preferred EXPERIENCE: Efficient knowledge of/familiarity with CANS and any Care Management software. PREFERRED SKILLS: Ø Bilingual in Spanish is a plus Ø Proficiency in computer software packages (MS Word, Excel, Outlook, etc.). Ø Excellent oral and written communication skills. Ø Problem-solving solid capability and capacity to meet multiple deadlines under pressure. Ø Highly organized and detail-oriented. Ø Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services. Ø Care Managers serving high acuity enrollees should demonstrate knowledge and understanding through additional experience, education, or training. Ø Care Managers for children with medical fragility must have extensive experience coordinating their care. Ø Experience providing service coordination, information, linkages, and referrals for community-based services. BACKGROUND VERIFICATION and CLEARANCE: Ø Credential Verification. Ø Medical clearance, including TB screening. Ø Section 424-A of the New York Social Services Law requires an inquiry into a candidate's child abuse and maltreatment report. Ø State Central Registry Clearance. Ø Staff Exclusion List (SEL). Ø Justice Center Background Check LICENSE and ACTIVE CERTIFICATION: Ø Valid driver’s license with a good driving record. Ø Child and Adolescent Needs and Strengths (CANS) Training. Ø CPR/First Aid. Ø Mandated Reporter. Ø Trauma-Informed Care. Ø Lasallian Culture of Care (LCC). Ø LGBTQI. Ø Residential Child & Youth Care Professional Trainer Certification. Ø All other mandatory training and certifications as required by ACS, OCFS, State, and/or Federal guidelines. PHYSICAL REQUIREMENT: Ø Lifting requirement of 50 lbs. Ø Ability to meet physical requirements of the position during standing, walking, sitting, bending, stooping, squatting, kneeling, and climbing. Salary: $22.66-$24.66 an hr

Job DescriptionCompany Description WHO IS AIR CHARTER SERVICE Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide. To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly! Our clients consist of high-net-worth individuals, CEOs, celebrities, the rich and famous, and many more! With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge. ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 25,000 charter flights annually. Job Description A DAY IN THE LIFE • Draft, negotiate, and finalise a broad range of commercial contracts with U.S. and international counterparties., • Provide clear, practical advice to business stakeholders, balancing legal risk with commercial opportunity., • Act as the first point of contact for legal queries from the offices in North America, collaborating with senior management and escalating issues as appropriate., • Support cross-border transactions and projects, working closely with colleagues in London and across other international offices., • Contribute to the development of legal processes, playbooks, and templates that will enhance efficiency and consistency across the department., • Engage with compliance, governance, and risk management initiatives as the department expands. Qualifications WHAT DO WE LOOK FOR • Contract drafting and negotiation experience (preferred), • Strong written and verbal communication skills, • Ability to work independently and collaboratively with attorneys, sales staff, administrative staff and senior management, • Strong attention to detail and organizational skills, • Excellent communicator to all organization seniority levels, • Comfortable with working under pressure and managing multiple priorities, • A creative, problem-solving mindset, with demonstrated ability to turn ideas into products or actions, • Proficiency in Microsoft Word, Excel, PowerPoint and Outlook, • Previous exposure to the sales bids process and previous experience with using a contract management system or other legal software., • Minimum of 3 years of legal experience, with prior in-house legal role/experience required., • Admitted to the New York State Bar (or in another state); equivalent legal experience considered Additional Information TRAINING & TRAVEL • Award-winning professional training and one-on-one mentoring, • International training based in our London HQ for approximately one month., • Dynamic and fast-growing company, • Modern office with luxury amenities in the RXR Plaza, • Balance between independent and team-oriented work, • $120K-150K USD annual salary, • Clear path for career advancement, • Affordable health, dental and vision insurance plans, • 401K retirement savings plan with generous employer match!, • Life insurance, • Paid maternity/paternity leave, • 20 days to start vacation time and more earned each year, • Paid sick time, • 12 paid public holidays Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. WHAT ARE THE NEXT STEPS? Submit your resume to us today and a member of our recruitment team will be in touch!

Job Description Mental Health Coach If you are passionate about working with/for vulnerable youth and families, implementing evidence-based models of treatment and care, we have a professional opportunity for you! The MST Coach is a specialized Case Planner role with a concentration of the MST-FIT model of service. Working within the social service department, the Coach supports youth and families, along with department staff by wrapping services to ensure successful discharge. (Full-time, 35-hour per week/ Non-Exempt) Mon-Fri w/ evenings as needed. Education: Minimum BSW or BA degree in relevant field, required w/ 2-years of professional experience, to include some knowledge of child welfare working with at risk youth; MSW preferred w/ a minimum of 1-year of related experience. Former case management experience is a plus. *The position also requires a valid NYS driver's license Brief Overview: The MST-FIT Coach primarily performs case management/ administrative duties around the resident youth's progress towards transition from the agency into independence, utilizing the MST-FIT proven model of service. This role is integral to the agency, department and youth of the RTC program. The Coach works within the community to coordinate/ensure appropriate resources and services are assigned and implemented for the youth's success. Accountable for ensuring compliance of assigned caseload with respect to ACS, OCFS and state overseers policy and regulations. • Provide direct clinical treatment using the MST treatment model and principles. Some principles include leveraging strengths and focusing on the positive, understanding sequences of behavior, and increasing mature behavior., • Conduct a thorough assessment of the client and family: gather information on behaviors of concern and strengths in the family and their ecology to inform conceptualization of the problem behaviors and interactions within the family’s ecological context., • Comfort working with a diverse community of clients, • Knowledge of the types of families in the community, • Continuously work to engage the primary caregiver, family members, supports, and community agency staff (school, outpatient mental health providers, residential case planners and line staff, child welfare, community stakeholders) in change-oriented treatment., • Dedicate time to weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members., • Receive regular training, professional development, supervision, and consultation activities designed to help you acquire extensive clinical skills within the MST treatment model. EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs. Powered by JazzHR bEteMEAFr9

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure their successful progress towards independent living. This position will work with individuals at our Union Hall location in Queens, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire, or obtain licensure within three (3) months of hire, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based and solution-focused practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each client to understand strengths & service needs, • Provide clear written reports that capture assessment findings & recommendations, • Assist clients that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education, • Prioritize & conduct unit visits to the high-risk individuals that are in-shelter to coordinate safety planning efforts, • Prepare clients to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for individuals in-shelter by facilitating in-person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand-off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups, etc.); facilitate group work to address family issues, enhance life skills, etc., • Participate in meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with the client, and provide them with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionCompany Description WHO IS AIR CHARTER SERVICE Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide. To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly! With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge. ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 30,000 charter flights annually. Job Description A DAY IN THE LIFE You will be a part of a collaborative sales team arranging group charters for elite clients! From professional sports teams, to music tours, to corporate groups and destination weddings. • Act as the liaison between brokers, airlines, clients and suppliers, • Preparing flight briefs for clients, • Ensuring proper handover to brokers, airlines and operations, • Overseeing flight departures and flight riding on board charters, • Accurate data entry, logging of flight times, • Report and maintain information about flight updates and issues, • Complete flight documents for confirmed charters, • Updating the customers and brokers on the progress of the flight when necessary, • Resolving problems when necessary in the pre-flight arrangements, during the flight itself and during any post-flight work that needs to be completedQualifications WHAT DO WE LOOK FOR • Exceptional verbal and written communication skills, • Problem-solving skills, • Organized, strong attention to detail and the ability to prioritize, • Pro-active and self-starter, • Creative thinker, • Enjoys working in a collaborative environment, • Previous aviation experience is a plus!, • Previous experience in a sales support and/or administrative role Additional Information TRAINING & TRAVEL • Award-winning professional training and one-on-one mentoring, • Opportunities for international and domestic travel about once or twice a month, • Dynamic and fast-growing company, • Modern office with luxury amenities in the RXR Plaza, • Supportive balance between independent and team-oriented work, • Welcoming, collaborative environment with seasonal events and team night outings, • $65K USD base salary, • Clear path for career advancement, • Job stability and leadership support for development, • Affordable health, dental and vision insurance plans, • Retirement savings plan with generous employer match!, • Life insurance, • Paid maternity/paternity leave, • 22 days in annual leave, • Paid sick time, • Paid public holidays Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. WHAT ARE THE NEXT STEPS? Submit your resume to us today and a member from our recruitment team will be in touch!

Job DescriptionCompany Description WHO IS AIR CHARTER SERVICE Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide. To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly! Our clients consist of high-net-worth individuals, CEOs, celebrities, the rich and famous, and many more! With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge. ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 25,000 charter flights annually. Job Description A DAY IN THE LIFE • Identifying and contacting potential customers, building a client base, and securing new business through sales calls and relationship building., • Developing and maintaining strong relationships with clients, carriers, and other stakeholders to ensure smooth operations and customer satisfaction., • Overseeing the entire shipping process, from initial booking to final delivery, ensuring timely pickup and delivery of goods., • Negotiating freight rates with both customers and carriers to secure the best possible deals., • Addressing and resolving any issues that may arise during the shipping process, ensuring minimal disruption to the client., • Award-winning professional training and one-on-one mentoring, • Supportive balance between independent and team-oriented work, • Paid your base salary during training!, • 4 levels of career growth opportunities from Account Executive to Manager!Qualifications HOW DO WE DEFINE SUCCESS • Confidence and strong phone etiquette, • Pro-active and self-starter, • High attention to detail, • Demonstrates good knowledge retention, • Teamplayer and coachable, • Meeting and exceeding sales goals, • Negotiation skills, • Excellent written and verbal communication skills Additional Information WHAT IS IN IT FOR YOU • 4 levels of career growth opportunities from Account Executive to Manager!, • Job stability and leadership support for development, • Welcoming, collaborative environment with seasonal events and team night outings, • Base salary: $65,000K USD + 10% uncapped commission, • 20 days in PTO for each year plus paid sick time, • 12 paid public holidays, • Additional paid leave for your birthday, wedding, moving, holiday shopping and more!, • Affordable health, dental and vision insurance plans, • 401K retirement savings plan with generous employer match!, • Life insurance

Job Description PRIMARY FUNCTION/PURPOSE: The core responsibility of the Residential Aide (RA) includes the continued assurance of support and care to clients residing in the shelter. Under the general direction of the Shift Supervisor, the RA provides direct assistance, support, and care to clients residing in the facility, as well as supporting, assisting, and enforcing facility rules. This position is responsible for working with clients at our Liberty location in Jamaica, NY. MINIMUM QUALIFICATIONS: • At least a High School Diploma or GED is required, • Must have and maintain a valid NYS security license, • At least two years of experience in Single Adult Shelters and/or Congregate Residential Services is required, • Experience working with families / homeless population is required, • Food Protection certification and CPR/ First Aid certification is required, • Must complete a satisfactory background investigation, • Excellent written and oral communication skills, as well as organizational skills, • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment, • Intermediate level of computer skills with proficiency in Word, Excel, and the ability to learn new technologies and databases PRIMARY RESPONSIBILITIES: • Complete new resident Intake arrival packets, exits logs, and daily occupancy forms, • Utilize the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-ins and Discharge Conditional Intakes, • Review the Nightly Attendance Roster Incident reports, • Receive food deliveries and confirm items received/receipts for accuracy by signing and dating forms, • Report all inconsistencies with food deliveries to the appropriate Shift Supervisor and Program Director, • Distribute meals to residents and dispose of expired food items as outlined by the DHS Food Distribution Guidelines, • Monitor logs to ensure clients are signing the Daily Attendance Roster when entering and exiting the facility, • Provide clients access to rooms and assist in the facilitation and completion of room transfers/swaps, • Collect trash in office and dispose trash in designated areas, • Distribute DHS notices (4002 notices, appointment slips, mail, etc.) to residents, • Adhere to DHS housekeeping mandates by cleaning office space, microwave, refrigerator, and bathroom at the end of every shift; always maintain a clean and neat office space, • Bag and tag client personal belongings when necessary, and report room cleaning and repair needs to Shift Supervisor, • Collaborate with on-site Shift Supervisor to ensure a safe environment for all staff and clients, • Conduct hourly rounds of the facility to ensure all room doors are secured, and clients’ personal belongings are secured, • Conduct safety checks of clients staying in the facility due to illness, mobility issues, etc., • Ensure clients are responsive during safety checks, • Immediately alert medical staff and immediate supervisor of any clients found in distress, • Must be able to rotate shift at the discretion of the DPO to meet the needs of the program, • Conduct operation unit inspections during the new intake process, • Maintain all logs (Attendance, ACS, emergency contacts, sign-in/out logbook) and submit logs on the 1st of every month to the Director of Operations, • On the 1st of every month, create a dead file of all the logs to be submitted for storage, • Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times, • Review all paperwork and logs completed during the previous shift with the Shift Supervisor before the end of tour, • Physically check all unoccupied rooms to determine status of readiness, repairs, and cleanings, • Ensure all clean and ready units have clean linens and towels; alert maintenance team of any items needed, • Complete and submit all paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents etc.), • Serve breakfast 8:00am to 10:00am, lunch 12:00pm to 2:00pm, and dinner 6:00pm to 8:00pm, • Finalize Night Signature Roster (NSR) in CARES, • Ensure new logs for the month are in place, • Receive and log incoming meals, usually at 6:00am, • Deliver mail during the 8:00am to 4:00pm shift, • Clock in where appropriate using the time clock system sign-in via the onsite logbook, • Must be available for overtime when necessary, • Required to work additional shifts to ensure coverage when staff is out of the office for various reasons Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule to meet job demands and deadlines, • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

This position operates as a crucial individual contributor to business growth as a member of the Client Solutions (Business Development) team, fostering close working relationships with clients and internal/external stakeholders to ensure success. This individual will hunt for new business and engag

Job DescriptionPosition Overview: Under the broad supervision of the Director of Queens Outreach Family Support Program, this position is responsible for the overall casework supervision of child welfare family support services in southeast Queens and service delivery for children and families referred by ACS, community providers and self referrals. The scope of these responsibilities include but are not limited to staffing the program, staff development and training, an array of social services and program accountability for children and families in the program. Position Qualifications: The ideal candidate will have a minimum of a Masters Degree in Social Work or related field. At least two to five years supervisory experience in foster care or preventive services or related field. Bilingual Preferred. Benefits/Perks! • A comprehensive health insurance package including medical and dental. Vision plan paid for you and your family., • Difference card, • Employer-paid life insurance and long-term disability insurance, • 403B retirement benefits and employer contribution, • Generous paid time off (vacation, sick, 10 paid holidays), • Comprehensive Training to support professional and personal development, • Employee Assistance Program through Magellan Healthcare, • Leave Management Services

Job Description Lead MST Coach If you are passionate about working with/for vulnerable youth and families, implementing evidence-based models of treatment and care, we have a professional opportunity for you! (Full-time, 35-hour per week/ Non-Exempt) Mon-Fri w/ evenings as needed. Education: MSW or mental health degree in relevant field, required w/ 2-years of professional experience, to include some knowledge of child welfare working with at risk youth;. Former case management experience is a plus. *The position also requires a valid NYS driver's license Brief Overview: The Lead MST-FIT Coach primarily provides supervision over MST Coaches that perform case management/ administrative duties around the resident youth's progress towards transition from the agency into independence, utilizing the MST-FIT proven model of service. This role is integral to the agency, department and youth of the RTC program. The Lead Coach supervises MST Coaches working within the community to coordinate/ensure appropriate resources and services are assigned and implemented for the youth's success. Accountable for ensuring compliance of assigned caseload with respect to ACS, OCFS and state overseers policy and regulations. • Carry clinical and administrative supervisory responsibilities for 1 MST-FIT teams of 2 therapists, • Conduct weekly group supervision and training for MST team to assure adherence to MST principles and the MST analytic process, and to assure clinician competency in implementation of interventions, • Conduct individual supervision as needed to target clinician competency needs and to remove individual barriers to effective implementation of MST treatment., • Assure availability of clinical and administrative support to clinicians 24 hours/day, 7 days/week, • Collaborate with stakeholders, both external in the community and within the provider agency, • Promote and educate about MST with both internal and external stakeholders, • Generate and manage case referrals and manage clinician caseloads, • Collaborate actively with MST Expert around implementation of MST by the program, and to ensure continued development of own clinical skills and knowledge of relevant research, • Participate in weekly interdisciplinary Treatment team meetings, case conferences, department meetings and program events., • Manage and report data on clinical outcomes and program practices, • Comfort working with a diverse community of clients, • Knowledge of the types of families in the community, • Continuously work to engage the primary caregiver, family members, supports, and community agency staff (school, outpatient mental health providers, residential case planners and line staff, child welfare, community stakeholders) in change-oriented treatment., • Dedicate time to weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members., • Receive regular training, professional development, supervision, and consultation activities designed to help you acquire extensive clinical skills within the MST treatment model., • Assure, along with fellow clinicians, that clients have access to 24 hours/day, 7 days/week support as needed., • Other duties as assigned.Salary Range:$52,000.00 To $57,000.00 Annually EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 20 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health. EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs. Powered by JazzHR bjRvUgvki4

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description ACS System Associates Inc. is currently seeking experienced Warehouse Driver/Associate to join and become an integral part of our team. You will have an opportunity to work with talented staff, and to be a part of one of the fastest-growing and most critical segments at ACS. Responsibilities: • Carry out scheduled deliveries and maintain delivery logs, • Check both incoming and outgoing shipments, • Complete all documentation accurately and timely, • Clean DMV record, • Must be able to work flexible hours, when necessary, • Able to lift 50 lbs., • Able to drive a Box Truck and Pickup Truck but NO CDL Required, • Able to Operate a Forklift Other Locations: United States-New York-Mount Vernon Applicants must be authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Company Description* With a $ 250 Million Bonding Line, ACS is a Major Player in Government and Private Construction Contracts. • Job Stability to our Team Members is ensured by Dozens of Ongoing Contracts at all times in NYC 5 Boros ,L.I, Ct and the vicinity., • We are looking forward to expand our Team to take on challenging assignments as we embark on Major Expansion., • Our Associates are our Most Valued and Greatest Corporate Asset.We seek to maximize this Asset by assisting all our Associates ,in every which way, in realizing their Highest Professional Potential.* With a $ 250 Million Bonding Line, ACS is a Major Player in Government and Private Construction Contracts.\r\n\r\n* Job Stability to our Team Members is ensured by Dozens of Ongoing Contracts at all times in NYC 5 Boros ,L.I, Ct and the vicinity.\r\n\r\n* We are looking forward to expand our Team to take on challenging assignments as we embark on Major Expansion. \r\n\r\n* Our Associates are our Most Valued and Greatest Corporate Asset.We seek to maximize this Asset by assisting all our Associates ,in every which way, in realizing their Highest Professional Potential.

If you are looking for a collaborative sales team that arranges Cargo Charters for time-critical shipments, transportation of hazardous materials, heavy and oversized equipment, humanitarian and relief aid, then we have the perfect opportunity for you!.Air Charter Service (ACS) is a leading aircraft

Job DescriptionCompany Description WHO IS AIR CHARTER SERVICE Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide. To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly! Our clients consist of high-net-worth individuals, CEOs, celebrities, the rich and famous, and many more! With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge. ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 25,000 charter flights annually. Job Description A DAY IN THE LIFE • Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers, • Maintain relationships with customers to ensure repeat business, • Working to sales target meeting financial objectives, • Ability to demonstrate expert understanding of the aircraft and chartering process, • Manage charter bookings from enquiry to completion, • Receiving inbound requests for urgent charters virtually 24/7, • Present bespoke quotes to customers demonstrating good commercial acumen, • Flight watching/overseeing flight departures (this might be unsociable hours), • Award-winning professional training and one-on-one mentoring, • International training based in our London HQ. Training and travel expenses are covered by us!, • Supportive balance between independent and team-oriented work, • Paid your base salary during training!, • 9 levels of career growth opportunities from Trainee Broker to DirectorQualifications HOW DO WE DEFINE SUCCESS • Confidence and strong phone etiquette, • Pro-active and self-starter, • High attention to detail, • Demonstrates good knowledge retention, • Teamplayer and coachable, • Meeting and exceeding sales goals, • Excellent written and verbal communication skills Additional Information WHAT IS IN IT FOR YOU • 9 levels of career growth opportunities from Trainee Broker to Director, • Job stability and leadership support for development, • Welcoming, collaborative environment with seasonal events and team night outings, • Base salary: $65,000K USD + 10% uncapped commission, • 20 days in PTO for each year plus paid sick time, • 12 paid public holidays, • Additional paid leave for your birthday, wedding, moving, holiday shopping and more!, • Affordable health, dental and vision insurance plans, • 401K retirement savings plan with generous employer match!, • Life insurance

Job DescriptionCompany Description If you are looking for a collaborative sales team that arranges Cargo Charters for time-critical shipments, transportation of hazardous materials, heavy and oversized equipment, humanitarian and relief aid, then we have the perfect opportunity for you! WHO IS AIR CHARTER SERVICE Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide. To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly! Our clients consist of high-net-worth individuals, CEOs, celebrities, the rich and famous, and many more! With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge. ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 25,000 charter flights annually. Job Description A DAY IN THE LIFE • Developing and maintaining relationships with clients and team, • Grow a wide and effective network of contacts inside and outside organization, • Pro-actively targeting your list through outbound sales calls, emails, and visits, • Set and exceed goals with quality and precision, • Presents and undertakes public speaking with skill and confidence, • Demonstrate an expert understanding of the aircraft and chartering process, • Manage charter bookings from inquiry to completion, • Flight watching/overseeing flight departures 24/7, • Award-winning professional training and one-on-one mentoring, • International training based in our London HQ. Training and travel expenses are covered by us!, • Supportive balance between independent and team-oriented work, • Paid your base salary during training!, • 9 levels of career growth opportunities from Trainee Broker to DirectorQualifications HOW DO WE DEFINE SUCCESS • Confidence and strong phone etiquette, • Pro-active and self-starter, • High attention to detail, • Demonstrates good knowledge retention, • Teamplayer and coachable, • Meeting and exceeding sales goals, • Excellent written and verbal communication skills Additional Information WHAT IS IN IT FOR YOU • 9 levels of career growth opportunities from Trainee Broker to Director, • Job stability and leadership support for development, • Welcoming, collaborative environment with seasonal events and team night outings, • Base salary: $65,000K USD + 10% uncapped commission, • 20 days in PTO for each year plus paid sick time, • 12 paid public holidays, • Additional paid leave for your birthday, wedding, moving, holiday shopping and more!, • Affordable health, dental and vision insurance plans, • 401K retirement savings plan with generous employer match!, • Life insurance

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff Required: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.63 to $26.58 hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionCompany Description Do you have a personality and passion for a career in sales and hospitality but have not had the opportunity to break into the luxury travel industry? Are you someone who enjoys connecting with high-net-worth individuals to build long-lasting client relationships? WHO IS AIR CHARTER SERVICE Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide. To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly! Our clients consist of high-net-worth individuals, CEOs, celebrities, the rich and famous, and many more! With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge. ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 25,000 charter flights annually. Job Description A DAY IN THE LIFE • Building your list of potential clients by researching internal and external databases, websites and social media, • Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential clients in to ACS clients, • Building relationships with Private Jet Operators to ensure we are able to provide the most suitable aircraft choices for the clients’ requirements, • Develop and maintain relationships with clients to ensure repeat business, • Ensure you are consistently exceeding both your sales activity and financial targets, • Confirming company procedures are being followed in a methodical and chronological way to ensure protection of both ACS and the client, • Demonstrate an expert understanding of the aircraft and chartering process, • Managing charter bookings from inquiry to completion, • Flight watching/overseeing flight departures, • Building a wide and effective network of contacts inside and outside the organisation, • Make prompt, clear decisions which may involve tough choices or considered risksQualifications WHAT DO WE LOOK FOR • Outstanding written and verbal communication skills, • Excellent phone etiquette, • High attention to detail, • Confident and self-motivated individual, • Willing to learn and adaptable, • Creative thinker, • Passion for client relationships and delivering high-level client experience, • Interest in aviation and sales Additional Information TRAINING & TRAVEL • Award-winning professional training and one-on-one mentoring, • Opportunities for international and domestic travel or relocation, • International training based at our London HQ, • Dynamic and fast-growing company, • Modern office with luxury amenities in the RXR Plaza, • Supportive balance between independent and team-oriented work, • Base salary: $65K USD + 10% uncapped commission, • 9 structured levels of career growth!, • Affordable health, dental and vision insurance plans, • 401K retirement savings plan with generous employer match!, • Life insurance, • Paid maternity/paternity leave, • 20 days to start vacation time and more earned each year, • Paid sick time, • 12 paid public holidays Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. WHAT ARE THE NEXT STEPS? Submit your resume to us today, and a member of our recruitment team will be in touch!