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Job Description Summary: Case Managers provide comprehensive services to individual clients and families residing in cluster apartments. Services provided by Case Managers include assessment, case planning, developing an Independent Living Plan, case facilitation and management, counseling, referrals, information workshops and support groups. The Case Managers coordinates with other program staff and local agencies to provide short and long term care necessary to meet the needs related to moving families to permanent housing. Essential Job Functions: The Case Manager is responsible for managing a caseload of families and children residing in the shelter. Provides counseling intervention services to residents and coordinates all client services as identified in the Independent Living Plan (ILP). Major Duties and Responsibilities: • Intake and assessment for families referred to the shelter., • Manage a caseload of families referred to the shelter by DHS., • Conduct homes visits at least twice a week to meet and discuss resident’s Independent Living Plans., • Conduct bi-weekly progress meetings with residents to assess progress., • Provide crisis intervention and short-term individual counseling., • Providing information and counseling to families on services and planning to move into permanent housing., • Advocate on behalf of clients for public assistance and entitlements with city agencies., • Case management, preparation of case records, prepare monthly and quarterly statistical reports., • Mediation for internal conflicts in the living quarters., • Group facilitation and conducting of educational presentations for communities., • Provide updates as appropriate and assist clients in reporting any challenges to moving to permanent housing., • Serve as an advocate and liaison between the family and various agencies, such as HRA and ACS., • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining, files, mail, email, and telephone. Required: • Clear and concise verbal and written communication skill, • Excellent interpersonal skills, be assertive and well organized, • Master's degree in Social Work preferred or related field and a minimum of one year of case management, • experience; or Bachelors Degree and a minimum of two years of case management experience., • Experience with homeless families and knowledge of issues of homelessness and/or residential services, • preferred., • Strong interpersonal skills required., • Computer proficiency required including, but not limited to Excel, PowerPoint and Publisher., • Bilingual (English/Spanish) preferred. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description Lead MST Coach If you are passionate about working with/for vulnerable youth and families, implementing evidence-based models of treatment and care, we have a professional opportunity for you! (Full-time, 35-hour per week/ Non-Exempt) Mon-Fri w/ evenings as needed. Education: MSW or mental health degree in relevant field, required w/ 2-years of professional experience, to include some knowledge of child welfare working with at risk youth;. Former case management experience is a plus. *The position also requires a valid NYS driver's license Brief Overview: The Lead MST-FIT Coach primarily provides supervision over MST Coaches that perform case management/ administrative duties around the resident youth's progress towards transition from the agency into independence, utilizing the MST-FIT proven model of service. This role is integral to the agency, department and youth of the RTC program. The Lead Coach supervises MST Coaches working within the community to coordinate/ensure appropriate resources and services are assigned and implemented for the youth's success. Accountable for ensuring compliance of assigned caseload with respect to ACS, OCFS and state overseers policy and regulations. • Carry clinical and administrative supervisory responsibilities for 1 MST-FIT teams of 2 therapists, • Conduct weekly group supervision and training for MST team to assure adherence to MST principles and the MST analytic process, and to assure clinician competency in implementation of interventions, • Conduct individual supervision as needed to target clinician competency needs and to remove individual barriers to effective implementation of MST treatment., • Assure availability of clinical and administrative support to clinicians 24 hours/day, 7 days/week, • Collaborate with stakeholders, both external in the community and within the provider agency, • Promote and educate about MST with both internal and external stakeholders, • Generate and manage case referrals and manage clinician caseloads, • Collaborate actively with MST Expert around implementation of MST by the program, and to ensure continued development of own clinical skills and knowledge of relevant research, • Participate in weekly interdisciplinary Treatment team meetings, case conferences, department meetings and program events., • Manage and report data on clinical outcomes and program practices, • Comfort working with a diverse community of clients, • Knowledge of the types of families in the community, • Continuously work to engage the primary caregiver, family members, supports, and community agency staff (school, outpatient mental health providers, residential case planners and line staff, child welfare, community stakeholders) in change-oriented treatment., • Dedicate time to weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members., • Receive regular training, professional development, supervision, and consultation activities designed to help you acquire extensive clinical skills within the MST treatment model., • Assure, along with fellow clinicians, that clients have access to 24 hours/day, 7 days/week support as needed., • Other duties as assigned.Salary Range:$52,000.00 To $57,000.00 Annually EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 15 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health. EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs. 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Job DescriptionPosition Overview: Under the broad supervision of the Director of Queens Outreach Family Support Program, this position is responsible for the overall casework supervision of child welfare family support services in southeast Queens and service delivery for children and families referred by ACS, community providers and self referrals. The scope of these responsibilities include but are not limited to staffing the program, staff development and training, an array of social services and program accountability for children and families in the program. Position Qualifications: The ideal candidate will have a minimum of a Masters Degree in Social Work or related field. At least two to five years supervisory experience in foster care or preventive services or related field. Bilingual Preferred. Benefits/Perks! • A comprehensive health insurance package including medical and dental. Vision plan paid for you and your family., • Difference card, • Employer-paid life insurance and long-term disability insurance, • 403B retirement benefits and employer contribution, • Generous paid time off (vacation, sick, 10 paid holidays), • Comprehensive Training to support professional and personal development, • Employee Assistance Program through Magellan Healthcare, • Leave Management Services

Job Description POSITION: Home Study/Post-Release Services Case Manager REPORTS TO: Case Management Supervisor, Regional Supervisor CLASSIFICATION: Full Time STATUS: Exempt SALARY: 55,000-57,000 Position Summary: The “Home Study/Post Release Services” program (“HSPRS”), operated by Lutheran Immigration and Refugee Service (“LIRS”), provides supportive services to unaccompanied immigrant children after release from ORR custody. Reporting to LIRS’s Regional Supervisor and LSSNY’s Case Management/Personnel Supervisor, the HS/PRS Case Manager will conduct home studies, case management and supportive services to unaccompanied immigrant children once they are released to their sponsors in the New York metro area. Key Areas of Responsibility: · Conduct home visits and phone contacts with the dual purpose of assessing safety and suitability of child’s placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors. · Ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, child enrichment activities. · Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation. · Submit detailed and thorough documentation in compliance with LIRS policies and procedures. · Apply social work best practices for thorough assessments of child’s progress and services provided. · Maintain regular and timely communication with supervisor around any issues concerning the child’s safety, stability, or well-being in the placement. · Participate in ongoing supervision. · Other duties as assigned. Education: · Bachelor’s Degree in Social Work, Psychology, or Sociology, or other social service field, with particular focus on child and adolescent development required Skills & Abilities: · FLUENCY IN SPANISH REQUIRED · At least 1 year of experience with child welfare programs required · Knowledge of community resources and ability to connect families to community services · Excellent clinical and crisis intervention skills · Excellent verbal and written communication skills · Critical assessment and analysis skills · Ability to manage time effectively, multi-task, determine priorities, and work independently · Ability to do home visits up to 70% · Knowledge of and experience working with refugee or immigrant children preferred · Cross-cultural or international experience preferred · Knowledgeable about ACS/OCFS regulations governing disciplinary actions a plus · Proficiency in Microsoft Office applications Special Position Requirements · Valid driver’s license required · Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years. · Hybrid remote/in office work DATE REVISED: 5/21/2024

Job Description St. John's Residence for Boys is a 24-hour Residential Treatment Center (RTC) in Rockaway Beach, Queens. If you are someone who thrives when involved in making a difference and impact on the city's most vulnerable youth and families this is your next endeavor. We are looking for someone to come in with a huge heart that has the ability to multi-task/manage others and ensure program compliance. Education Requirement: Minimum MSW or related MA degree with at least two years of child welfare/case management and supervisory experience required. *Requirement: Drivers License /Valid Brief Overview: Must be high energy with a bias for action. Leads by example, with a strong sense of purpose and performance expectations/service excellence. Must be able to effectively manage crises and conflicts. Practices and drives teamwork within and between service units. Responsible for supervision and guidance to case planning/ social service team. Works across RTC departments to ensure resident goals are in progress and is committed to success as relates to resident outcomes. Ensure documentation, reports, court hearings, trainings, meetings are scheduled/ attended/ implemented as necessary for department expectations as set forth by agency and ACS/ OCFS/stakeholders. The successful candidate will be compassionate , resilient, creative, mature , professional responsible and committed to helping the youth. He or she will be a team player , able to work independently , possess strong organizational /time management skills and detailed orientated. Company DescriptionSt. John's is an established child welfare agency serving youth throughout the NYC boroughs. Our main campus is in Rockaway Park, Queens, with program sites in Richmond Hill, Brooklyn and Staten Island. Dedicated to the service, oversight, supervision and care of our youth and families. St. John's operates 24-7/, 365-days a year, providing options to accommodate a variety of scheduling needs for our staff.St. John's is an established child welfare agency serving youth throughout the NYC boroughs. Our main campus is in Rockaway Park, Queens, with program sites in Richmond Hill, Brooklyn and Staten Island. Dedicated to the service, oversight, supervision and care of our youth and families. St. John's operates 24-7/, 365-days a year, providing options to accommodate a variety of scheduling needs for our staff.

This 535-bed busy tertiary facility is an ACS level 1 trauma center, an academic affiliate of. Our academic programs include three graduate medical education residency programs and six fellowship programs. The selected candidate will be an employee of Weill Cornell Medicine and hold an academic appo

ACS designated level I trauma center, is the largest voluntary hospital in Queens and serves patients in a culturally and ethnically diverse area.This 535-bed busy tertiary facility is an academic affiliate of.Our academic programs include three graduate medical education residency programs and six

Emergency Medicine Physician at Envision Physician Services summary:. An Emergency Medicine Physician working full-time in New York-Presbyterian Queens provides critical care in a busy emergency department that sees over 105,000 visits annually. The facility, a Level I ACS Certified Trauma Center, o

Job Description PRIMARY FUNCTION/PURPOSE: The core responsibility of the Residential Aide (RA) includes the continued assurance of support and care to clients residing in the shelter. Under the general direction of the Shift Supervisor, the RA provides direct assistance, support, and care to clients residing in the facility, as well as supporting, assisting, and enforcing facility rules. This position is responsible for working with clients at our Liberty location in Jamaica - Queens, NY. MINIMUM QUALIFICATIONS: • At least a High School Diploma or GED is required, • Must have and maintain a valid NYS security license, • At least two years of experience in Single Adult Shelters and/or Congregate Residential Services is required, • Experience working with families / homeless population is required, • Food Protection certification and CPR/ First Aid certification is required, • Must complete a satisfactory background investigation, • Excellent written and oral communication skills, as well as organizational skills, • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment, • Intermediate level of computer skills with proficiency in Word, Excel, and the ability to learn new technologies and databases PRIMARY RESPONSIBILITIES: • Complete new resident Intake arrival packets, exits logs, and daily occupancy forms, • Utilize the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-ins and Discharge Conditional Intakes, • Review the Nightly Attendance Roster Incident reports, • Receive food deliveries and confirm items received/receipts for accuracy by signing and dating forms, • Report all inconsistencies with food deliveries to the appropriate Shift Supervisor and Program Director, • Distribute meals to residents and dispose of expired food items as outlined by the DHS Food Distribution Guidelines, • Monitor logs to ensure clients are signing the Daily Attendance Roster when entering and exiting the facility, • Provide clients access to rooms and assist in the facilitation and completion of room transfers/swaps, • Collect trash in office and dispose trash in designated areas, • Distribute DHS notices (4002 notices, appointment slips, mail, etc.) to residents, • Adhere to DHS housekeeping mandates by cleaning office space, microwave, refrigerator, and bathroom at the end of every shift; always maintain a clean and neat office space, • Bag and tag client personal belongings when necessary, and report room cleaning and repair needs to Shift Supervisor, • Collaborate with on-site Shift Supervisor to ensure a safe environment for all staff and clients, • Conduct hourly rounds of the facility to ensure all room doors are secured, and clients’ personal belongings are secured, • Conduct safety checks of clients staying in the facility due to illness, mobility issues, etc., • Ensure clients are responsive during safety checks, • Immediately alert medical staff and immediate supervisor of any clients found in distress, • Must be able to rotate shift at the discretion of the DPO to meet the needs of the program, • Conduct operation unit inspections during the new intake process, • Maintain all logs (Attendance, ACS, emergency contacts, sign-in/out logbook) and submit logs on the 1st of every month to the Director of Operations, • On the 1st of every month, create a dead file of all the logs to be submitted for storage, • Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times, • Review all paperwork and logs completed during the previous shift with the Shift Supervisor before the end of tour, • Physically check all unoccupied rooms to determine status of readiness, repairs, and cleanings, • Ensure all clean and ready units have clean linens and towels; alert maintenance team of any items needed, • Complete and submit all paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents etc.), • Serve breakfast 8:00am to 10:00am, lunch 12:00pm to 2:00pm, and dinner 6:00pm to 8:00pm, • Finalize Night Signature Roster (NSR) in CARES, • Ensure new logs for the month are in place, • Receive and log incoming meals, usually at 6:00am, • Deliver mail during the 8:00am to 4:00pm shift, • Clock in where appropriate using the time clock system sign-in via the onsite logbook, • Must be available for overtime when necessary, • Required to work additional shifts to ensure coverage when staff is out of the office for various reasons Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule to meet job demands and deadlines, • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description ACS System Associates Inc. is currently seeking experienced Warehouse Driver/Associate to join and become an integral part of our team. You will have an opportunity to work with talented staff, and to be a part of one of the fastest-growing and most critical segments at ACS. Responsibilities: • Carry out scheduled deliveries and maintain delivery logs, • Check both incoming and outgoing shipments, • Complete all documentation accurately and timely, • Clean DMV record, • Must be able to work flexible hours, when necessary, • Able to lift 50 lbs., • Able to drive a Box Truck and Pickup Truck but NO CDL Required, • Able to Operate a Forklift Other Locations: United States-New York-Mount Vernon Applicants must be authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Company Description* With a $ 250 Million Bonding Line, ACS is a Major Player in Government and Private Construction Contracts. • Job Stability to our Team Members is ensured by Dozens of Ongoing Contracts at all times in NYC 5 Boros ,L.I, Ct and the vicinity., • We are looking forward to expand our Team to take on challenging assignments as we embark on Major Expansion., • Our Associates are our Most Valued and Greatest Corporate Asset.We seek to maximize this Asset by assisting all our Associates ,in every which way, in realizing their Highest Professional Potential.* With a $ 250 Million Bonding Line, ACS is a Major Player in Government and Private Construction Contracts.\r\n\r\n* Job Stability to our Team Members is ensured by Dozens of Ongoing Contracts at all times in NYC 5 Boros ,L.I, Ct and the vicinity.\r\n\r\n* We are looking forward to expand our Team to take on challenging assignments as we embark on Major Expansion. \r\n\r\n* Our Associates are our Most Valued and Greatest Corporate Asset.We seek to maximize this Asset by assisting all our Associates ,in every which way, in realizing their Highest Professional Potential.

Job Description If you have a passion for helping those who are underserved, St. John's is a place where you can truly make a difference in the lives of some of the city's most vulnerable. You are the next YDC! St. John's seeks to fill both full-time and per-diem YDC positions across all agency programs. This includes our Richmond Hill, RTC & NSP programs in the borough of Queens as well as Staten Island and Brooklyn, NY. Education: Minimum of a HS diploma or equivalent required w/ prior experience working with youth, preferably in child welfare; Some college preferred. *The position also requires a valid NYS driver's license in good standing Please indicate if seeking full-time or per-diem work & preferred location preference when submitting your resume. Overview of Responsibilities: The Youth Development Counselor (YDC) is the foundation of the agency and provides the oversight, supervision and guidance to the resident youth assigned. Serves as a role model, liaison and mentor while providing daily guidance. The YDC also works in collaboration with social service staff and external service providers to ensure compliance with recommendations/ court orders, as well as ACS/OCFS standards and guidelines. Per-diem status affords flexibility of scheduling and the opportunity to experience for OTJ training to determine if this might be the perfect career path for you. About St. John's Residence for Boys:St. John's is an established child welfare agency serving youth throughout the NYC boroughs. We are located in Rockaway Park, Queens, with two physical work sites dedicated to the oversight, supervision and care of our resident youth. Our agency operates 24-7/, 365-days a year, providing options to accommodate a variety of scheduling needs for our staff.

Job Description Under general supervision, the Residential Aide will help maintain an efficient and satisfactory work environment at the site. The Residential Aide will perform a variety of office activities to manage and monitor client needs onsite. Direct responsibilities include working with social services staff and security personnel to provide a safe shelter environment for families, interacting with clients, and checking paperwork. Essential Job Functions: • Complete and submit new resident arrival packets, exits logs, daily occupancy forms, etc. in accordance with Midway Living, Inc., DHS, and OTDA mandates., • Ensure all incidents are logged and filed in the incident binder., • Ensure all visitors are properly identified and recorded in the logbook., • Maintain all logs (School attendance, ACS, emergency contacts, logbook, shift summaries, etc.)., • Complete crib audits to assess for “Safe Sleeping” compliance and report findings., • Ensure office, office equipment and bathrooms are clean and properly maintained., • Compile and submit comprehensive shift summary reports., • Collaborate with Security officers to help maintain a safe environment for employees, clients, and visitors., • Oversee incident management involving clients, and other Staff, as needed., • Conduct Quality Assurance and regulatory compliance with Midway Living Inc., DHS and OTDA mandates., • Respond to emergencies in an appropriate and professional manner., • Certify that all the Nightly Signature Rosters are being completed on time and accurately., • Review incident reports for accuracy, clarity and confirmation of appropriate action taken., • Check that all onsite equipment is properly maintained., • Empty, clean and prepare units for vacancies (bag and tag client materials where needed)., • Distribute DHS notices (i.e. 4002 notices, appointment slips, mail, etc.) to residents., • Follow up with the delivery of DHS correspondence (i.e. 4002 notices or appointment slips)., • Conduct unit inspections to ensure a clean and healthy environment for the client., • Ensure that all relevant information and documentation has been reviewed with and delivered to the oncoming shift., • Report any incidents of any nature to management. All candidates must possess the following qualifications: • High School Diploma or Equivalent, • Valid NYS Security Guard License, • Ability to interact with the facility staff and client population, • Work under pressure and stressful situations

Job Description About the Role The Youth Counselor will be primarily responsible for building healthy relationships with each person supported and providing adequate care, safety, custody, control and counseling with the aim of allowing the youth to become a productive member of society. What You’ll Do • Provides direct supervision and be accountable for whereabouts of persons always supported., • LSP only: Utilize mechanical restraints to transport youth between sectors of the home., • Works closely with representatives from the Department of Education to ensure safety during educational enrichment., • Intervenes during emergencies or altercations to ensure the safety of all youth., • Managed persons supported behavior utilizing the principles of the MYSI Model with the goal of teaching the young people to make positive, lasting changes in their behavior., • Implements daily living routines, schedules and procedures., • Assures the safety of the persons supported and maintains security, • Ensures high standard of sanitary conditions throughout the house including heavy cleaning and laundry., • Participates in the planning and execution of educational, recreational, and personal enrichment activities., • Participates in ongoing meetings, conferences, training programs as required., • Interacts and communicates with Rising Ground staff in matters related to, but not limited to, the needs of the residents and the program, in general., • Attend all mandatory training required by ACS, OCFS and the Agency., • Responsible for adhering to all ACS, OCFS and agency regulations., • Uphold rules, repertoire of responses, confrontation techniques, application of the restriction system, negotiating restrictions, Force Fields, utilization of Safe Crisis Management techniques when necessary., • Manages the peer group, understands peer group dynamics, promotes and maintains a positive peer group culture., • Attention to and support of medical issues, student educational needs, casework, clinical appointments, etc. Monitors persons supported in Family Court., • Completes log reports, complete behavior assessment reports, and submits documentation, incident reports., • Informs the Case Planner and supervisors of any issues related to the youth or their families as they become aware of such information, • Ability to work various hours and days of the week, • Performs other duties as assigned Your Qualifications • High School Diploma + 3 Years of Direct Services in Mental Health or Juvenile Justice Programming, • Associate’s degree + 2 Years of Direct Services in Mental Health or Juvenile Justice Programming, • Bachelor’s Degree + 1 Year of Direct Services in Mental Health or Juvenile Justice Programming, • Valid NYS Driver’s License required., • Must have exceptional verbal and written communication skills in order to maintain required documentation, • Must have a commitment to work from a strength based and/or youth development and trauma-informed perspective, • Commitment to the mission and values of Rising Ground, • Must be able to pass required Safe Crisis Management (SCM) and recertify annually, • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility: No Work Environment: Work locations are at an assigned juvenile justice facility throughout the five boroughs. Position Type/Expected Hours of Work: This is a 40-hour nonexempt position. Mandatory overtime is to be expected based on the needs of the program on various shifts. This is not a work from home position. Staff are paid for 8 hours straight time and are expected to eat with residents during mealtimes. Travel (if required): None- Program travel is only during program hours. Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Rising Ground. Ability to perform physical restraint of youth using approved restraint techniques. Physical clearances are required and reevaluated annually. Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 3 days or more per week., • Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Company Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: The MST (Multi-systemic Therapy) team at Rising Ground supports scholars in NYC, ages 12-17.5, with intensive in-home family and community-based treatment as they transition to Aftercare following placement in one of our Close to Home facilities. MST addresses the multiple factors known to be related to juvenile justice involvement across the key settings, or systems, within which youth are embedded (i.e. family, peers, school, neighborhood). MST starts this process by initiating treatment for the youth and the family while the youth is still in placement. MST therapists strive to promote behavior change in the youth’s natural environment using the strengths of each system to facilitate change. The MST model promotes personal responsibility, education, work ethic, community responsibility and an intolerance of violence and prejudice. Job Responsibilities: • Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification., • Conduct MST assessment including review of referral information, identifying and engaging key participants, identifying systemic strengths and weaknesses, and developing an analysis of the fit of problem behaviors within the ecological context., • Engage primary caregiver and other key participants, including staff at the designated placement in active change-oriented treatment by identifying and overcoming barriers to engagement., • Implement a problem conceptualization, treatment planning, intervention implementation and outcome review and strategy revision procedure using the MST analytical process., • Maintain clear and concise documentation of treatment efforts that promote peer and supervisory review and feedback, and that demonstrate compliance with the MST principles, concepts and strategies., • Collaborate with all relevant systems and key participants within each system to ensure their buy-in and cooperation throughout MST treatment., • Provide direct clinical treatment using methods compatible with MST principles and practices., • Participate in all MST training, supervision and consultation activities., • Stays abreast to developments in the juvenile justice system., • Document all progress notes in CONNECTIONS within 5 days of contact., • Provide necessary referrals for families in need of housing, health, mental health or preventive services, as needed., • Provide supervision, if needed, to ensure the safety of all family members. If possible, to strengthen the parental role in the family., • Develop and submit weekly email updates to ACS (Administration for Children Services) and participate in bi-weekly case update calls as requested., • Participates in release conferences, post-discharge community conferences, and any Elevated Risks conferences and maintain communication with ACS and the Rising Ground case planning team., • Other duties that may be assigned. Qualifications • Must be Bilingual, • Master’s Degree in a New York State Licensable degree (incl. LMSW, LCSW, PhD, PsyD, LMFT, LMHC) preferred., • Preferred clinical experience in: Dialectical Behavioral Therapy (DBT), Family systems theory, Social ecological theory, Cognitive-behavioral theory, Behavioral therapies, Pragmatic family therapies, Child development research, social skills assessment, • MST certified (can be trained when hired), • 24 hours/7 days availability (rotating on-call system) Supervisory Responsibility No Position Type/Expected Hours of Work: Full time position, 35 hours per week. Daily schedule and hours will fluctuate to meet the needs of the team and families. The therapist is expected to be available to families by phone and be flexible to schedule sessions at times that work best for the family, which include both during the day, afterschool/evening times and weekends on occasion. Participation in group consultations and supervision expected to take place in the office once per week. Travel (if required): The MST team provides services to families who reside in the 5 boroughs of NYC. The MST Therapist provides their own transportation and work-related travel expenses will be reimbursed. Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Rising Ground and to all communities/homes where persons supported reside. Ability to perform physical restraint of youth using approved restraint techniques. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description PRIMARY FUNCTION/PURPOSE The Social Services Supervisor is responsible for overseeing a team of Case Managers to ensure the support and resources necessary to promote self-sufficiency and independent living skills for families’ w/children residing in temporary shelter are being provided in accordance with CRF, DHS and OTDA standards. PRIMARY RESPONSIBILITIES • Ensure document folder in CARES (VDP, Client rules and regulations, Crib acknowledgment, ACS Video, etc.) is completed and documented immediately upon client arrival, • Provide field orientation and on the job training to Case Managers, • Create and execute plans for meeting contracted ILP completion and placement goals, • Ensure all Case Managers complete mandated CRF, DHS, and OTDA tasks in accordance with prescribed timeframes and mandates, • Ensure Case Managers are providing consistent services in accordance CRF, DHS and OTDA policies and procedures, • Monitor Case Managers work activities via CARES reviews, physical chart reviews, and spreadsheets, • Conduct individual and group supervisions with Case Managers. Provide staff with documented feedback of performance, including areas of strength and areas in need of development, • Conduct performance evaluations of Case Managers as per CRF, DHS, and OTDA policies and professional standards, • Collaborate with Social Services team to develop service plans to address clients’ needs related to housing, substance abuse treatment, mental health and/or employment, etc, • Meet with Senior Management (PD and APD) for individual and group supervision, • Assist families with identifying appropriate housing resources and assist application process as needed, • Monitor demographic report to better guide Case Managers and ensure program compliance with CRF, DHS, and OTDA expectations, • Attend and moderate Case Conferences with Case Managers and challenging, noncompliant and/or housing ready clients, • Establish linkage with community service providers to obtain housing, health, and social services for clients, • Assist in facilitation of intake, discharge, transfers, and placement into permanency as needed, • Complete ILP’s and other Case Management related tasks as needed, • Generate and distribute reports (i.e., exit projection, quarterly projection, case summaries), • Support in the acquisition of housing vouchers and placements, • Deliver crisis management and intervention services to clients, • Support efforts to place families into permanent housing MINIMUM QUALIFICATIONS • Bachelor’s degree in Social Work required, • At least two (2) years of experience in a related field. Experience with multi-problem families desirable, • Bilingual in Spanish, • Demonstrated knowledge of and proficiency in CARES, • Demonstrated experience working in shelter setting and/or with high-risk families, including families with documented histories mental health, substance abuse, Domestic Violence, child abuse/neglect, • Ability to work effectively with a wide range of community-based providers, • Working knowledge of Case Management theories and approaches, • Knowledge of community health services, social service support agencies and networks, • Familiarity with DHS/OTDA social service documentation policies and procedures, • Critical thinking, analytical and problem-solving skills as well as resourcefulness, • Demonstrated ability to be flexible, work independently as well as with a team, • Familiarity with housing vouchers (i.e., Section 8, FEPS, SEPS, LINC, FHEPS, SOTA, EOSD, City FHEPS), • Familiarity with SOI (Source of Income Discrimination) and Human Rights Law regulations, • Ability to assess needs and assist residents in developing housing plans for promotion of self-sufficiency and permanent housing, • Excellent analytical, evaluative, and human service management skills, • Strong organizational and leadership skills, • Supervisory experience with a team-oriented approach, • Must have incredible initiative, the ability to work well under pressure, • Ability to work both independently and as part of a team to complete complex projects in a fast-paced environment, • Must be adept and comfortable with crisis management, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Ability to think and act calmly in emergency situations, • Attention to detail and problem-solving skills, • Excellent time management skills with ability to prioritize assignments, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe OTHER REQUIREMENTS (including Physical Demands) • May be required to work long hours and a varied schedule, • Travelling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Background: Forestdale is a NYC child welfare agency with an annual operating budget of $46m working to prevent child abuse/neglect through parenting, prevention, and foster care services, focusing on low-income and immigrant communities in NYC. Forestdale operates out of three offices to better serve the families of Queens and Brooklyn. We help thousands of families work through complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. Forestdale’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.” Job Summary The Budgeting, Billing & Financial Planning & Analysis (FP&A) Manager is a finance professional responsible for managing the agency’s budgets as well as for the accurate preparation, submission, and reconciliation of all government contract claims. This includes compliance with city and state (and potentially federal) reimbursement requirements, revenue recognition, and support for audit readiness. This position is responsible for developing and monitoring contract and program budgets throughout the year, preparing and submitting monthly government reimbursement claims, and conducting financial analysis to support organizational sustainability. The role serves as a financial partner between Program, Development and Finance leadership - ensuring that spending aligns with budgets and that all allowable costs are fully captured in monthly claims. Major Responsibilities/Activities • Prepare monthly budget vs actual reports, ensuring spending is aligned with funder requirements and approved budgets, highlighting trends, risks, and opportunities., • Develop financial dashboards to track key indicators., • Prepare and submit monthly reimbursement claims to NYC and NYS funding agencies (e.g., ACS, DYCD, etc.)., • Track and reconcile billed vs. collected revenue on a contract-by-contract basis., • Maintain detailed billing schedules aligned with contract budgets and allowable cost categories., • Prepare and submit budget modifications to government funders to maximize reimbursements and keep track of agency budget changes., • Partner with Program and CFO to align budget, spending, billing and reimbursements., • Analyze variances between budgeted and billed amounts and investigate discrepancies., • Partner with Finance staff to ensure accurate cost allocations across programs and contracts., • Support financial reporting to funders and auditors; maintain accurate documentation., • Monitor grant periods, billing deadlines, and renewal timelines., • Assist in forecasting government receivables and cash flow., • Provide FP&A support to the CFO and senior leadership, including cash flow modeling and projections., • Work with Development and Program teams to develop grant and contract budgets, as needed., • Support compliance with government reimbursement requirements by aligning budget structure with contract billing categories., • Bachelor's degree in accounting, finance, or related field (Master’s a plus)., • 3–5 years of experience in nonprofit billing, preferably with NYC/NYS agencies., • Experience with NYC/NYS government contracts and cost-reimbursement invoicing., • Experience with Sage Intacct & PASSPort, preferred., • Detail-oriented with very strong Excel skills., • Strong interpersonal and problem-solving skills., • Familiarity with generally accepted accounting principles & non-profit accounting standards., • Experience with budget preparation and financial management and reports. Benefits: Join the Forestdale Team and Enjoy Excellent Benefits • Four weeks’ vacation, • Medical/dental/vision/life/disability insurance, • 401(k), 7% employer contribution + 2% match, • Tax-deferred health care/dependent care/commuter plans, • Flexible Schedule Location: 67-35 112th Street, Forest Hills, NY or 384 Bridge Street, Brooklyn, NY Additional Information Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

Job Description Mental Health Coach If you are passionate about working with/for vulnerable youth and families, implementing evidence-based models of treatment and care, we have a professional opportunity for you! The MST Coach is a specialized Case Planner role with a concentration of the MST-FIT model of service. Working within the social service department, the Coach supports youth and families, along with department staff by wrapping services to ensure successful discharge. (Full-time, 35-hour per week/ Non-Exempt) Mon-Fri w/ evenings as needed. Education: Minimum BSW or BA degree in relevant field, required w/ 2-years of professional experience, to include some knowledge of child welfare working with at risk youth; MSW preferred w/ a minimum of 1-year of related experience. Former case management experience is a plus. *The position also requires a valid NYS driver's license Brief Overview: The MST-FIT Coach primarily performs case management/ administrative duties around the resident youth's progress towards transition from the agency into independence, utilizing the MST-FIT proven model of service. This role is integral to the agency, department and youth of the RTC program. The Coach works within the community to coordinate/ensure appropriate resources and services are assigned and implemented for the youth's success. Accountable for ensuring compliance of assigned caseload with respect to ACS, OCFS and state overseers policy and regulations. • Provide direct clinical treatment using the MST treatment model and principles. Some principles include leveraging strengths and focusing on the positive, understanding sequences of behavior, and increasing mature behavior., • Conduct a thorough assessment of the client and family: gather information on behaviors of concern and strengths in the family and their ecology to inform conceptualization of the problem behaviors and interactions within the family’s ecological context., • Comfort working with a diverse community of clients, • Knowledge of the types of families in the community, • Continuously work to engage the primary caregiver, family members, supports, and community agency staff (school, outpatient mental health providers, residential case planners and line staff, child welfare, community stakeholders) in change-oriented treatment., • Dedicate time to weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members., • Receive regular training, professional development, supervision, and consultation activities designed to help you acquire extensive clinical skills within the MST treatment model. EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs. How to become a superhero therapist Job flier.pdf (hubspot.net) MST Therapist white paper Therapist Blog Post white paper[9258].pdf (hubspot.net) #mst #mstjobs #therapy #therapist #clinician #clinicaltherapist #socialservices #therapistJobs #familytherapist #marriageandfamilytherapist #lpc-a #lpca #lcsw #lpc #lmsw #lmft #lmhc #qmhp #socialwork #socialworker #mentalhealthjobs #juvenile #juvenilejustice #counseling #familycounseling #familytherapy #familycoach #familycounselor #parentingcoach #joinus #careeropportunities #careerdevelopment #careeropportunity #careergoals #jobsearch #jobhunt #community #family #childtherapist #court #familytherapy #evidencebased #cbt #dbt #cbttherapy #dbttherapy #mstjobs #mastersdegree #bachelorsdegree #multisystemictherapy #ebp #ebm #evidencebasedpractice #evidencebasedmodel #masterlevel #counselor #coach #kids #children #juvenile #family #familyfirst #fft #functionalfamilytherapy #nowhiring #hiringnow #jobs #clinicaljobs #communitybasedjob #counselingjob #socialworkerjob #clinicalsupervisor #supervisor #hiring #nowhiring #hiringnow Powered by JazzHR PHxvzyHpZh

Job Description $1000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential. PROGRAM BACKGROUND: Enhanced Family Foster Care is out-of-home care by foster parents with specialized training to care for a wide variety of children and adolescents. Some children may have more significant emotional, behavioral or medical needs. Enhanced Family Foster Care is designed to provide safe and nurturing care to children with carefully selected and highly trained foster parents. POSITION SUMMARY: A Casework Supervisor provides support and supervision to assigned staff including Caseworkers and Socio-Therapists as they work with children and youth, their birth families and their foster families. REQUIRED QUALIFICATIONS: • Master’s Degree in social work or related field, • 2+ years of related work experience as a supervisor in child welfare, • 2+ years of foster care work experience, • Knowledge of and/or training in child development stages, • Knowledge of and/or training in family dynamics, • Excellent communication skills (verbal and written), • Proficiency in Microsoft Word and Outlook, • Ability to engage with clients, • A valid driver’s license is strongly preferred, • Overall responsibility for overseeing all aspects of assigned cases, • Hire, train, supervise and evaluate all assigned staff., • Coordinate monthly staff meetings, • Assist caseworkers in developing realistic treatment goals for the children on their caseloads, • Ensure assigned staff conduct Field Visits to client’s homes, schools, treatment centers, etc, • Ensure monthly foster home visits to assess the quality of care, well being, and safety in the child’s home environment., • Ensure the required/recommended services for each child on assigned caseload (medical, developmental, clinical, and educational) and monitor the outcomes and progress., • Ensure required documentation for all case actions (progress notes, FASPs, Permanency Reports, Plan Amendments, etc) within established timeframes., • Attend ACS and agency staff meetings and trainings. Mentoring new staff; providing opportunities for shadowing and assistance with required paperwork., • Respond to emergencies as needed and/or directed, • Attend to budgetary processes, • Maintain program statistics and prepare reports., • A comprehensive health insurance package including medical, dental and vision plans for you and your family, • 403B retirement benefits, • Employer-paid life insurance and long-term disability insurance, • Generous paid time off (vacation, personal, sick, 12 paid holidays), • Free employee assistance program through National EAP, • Insurance discounts for our staff and their families, • Trainings to support professional and personal development, • Employee wellness program We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Job Description Supervising Clinical Forensic Specialist - Queens Summary: Under the direction of the Director of Clinical and Forensic Services, the Supervising Clinical Forensic Specialist is responsible for the supervision of Clinical Forensic Specialists and for the provision of direct forensic, mental health and victim advocacy and support services to clients at the Child Advocacy Center. The Supervising Clinical Forensic Specialist supports the Clinical and Senior Directors in coordinating CAC service provision, ensuring adequate program coverage, and providing guidance, direction and clinical expertise to a team of Clinical Forensic Specialists and the Multidisciplinary Team (MDT). Essential Job Functions: • Provides direct individual clinical, administrative and observational supervision to a team of three or more Clinical Forensic Specialists in accordance with the CAC’s quality supervision plan;, • Integrates a trauma-informed, client-centered approach, using an anti-oppressive lens, into all client practice and supervision of staff, and coaches staff to ensure all client practice reflects this approach;, • Collaborates with the Director of Clinical and Forensic Services, Multidisciplinary Team Coordinators and the Family Advocates overseeing the proper completion and submission of OVS claim applications and ECAP applications;, • Represents Safe Horizon at client conferences facilitated by ACS, Foster Care Agencies and/or Preventive Agencies to ensure the coordination of mental health, victim advocacy, medical and forensic services through the CAC;, • Collaborates with the Clinical and Senior Directors in implementing CAC quality improvement initiatives relating to forensic interviews, CCP, CCFE, and CFTSI;, • Conducts forensic interviews;, • Provides trauma focused intervention and support to child victims and their on-offending family members;, • Collaborates with the Clinical and Senior Directors in the preparation and presentation of cases for expedited case review and/or case review meetings with the MDT and actively participates in same;, • Collaborates with the Clinical and Senior Directors in the collection and review of data in REDCAP and CMS, and ensures timely and accurate data entry by the Clinical Forensic Specialists;, • Provides consultation to the MDT in areas of CAC best practice, forensic interviewing of children, client engagement, case management, and clinical and service delivery methods;, • Assists the Senior Director with program administration, statistical reporting and program enhancement and development;, • Participates in the recruitment, hiring and orienting of new staff;, • Supervises the activities of graduate interns as needed; Clinical Forensic Specialist Qualifications: • A Master’s Degree in Forensic Mental Health Counseling, Psychology, Social Work or a related field., • LMSW or MHC-LP is preferred., • Prior clinical supervision experience is required., • Demonstrated appreciation for the CAC multidisciplinary team program model and alignment with Safe Horizon’s anti-racism work, • Sound knowledge of child trauma, child development and issues relating to victimization., • Demonstrated experience working with children and families impacted by abuse and trauma is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $64,000- $68,000 salaried Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure their successful progress towards independent living. This position will work with individuals at our Union Hall location in Queens, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire, or obtain licensure within three (3) months of hire, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based and solution-focused practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each client to understand strengths & service needs, • Provide clear written reports that capture assessment findings & recommendations, • Assist clients that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education, • Prioritize & conduct unit visits to the high-risk individuals that are in-shelter to coordinate safety planning efforts, • Prepare clients to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for individuals in-shelter by facilitating in-person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand-off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups, etc.); facilitate group work to address family issues, enhance life skills, etc., • Participate in meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with the client, and provide them with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Background Forestdale is a child welfare agency working to enhance family well-being and prevent child maltreatment through parenting, prevention, and foster care services for families in Queens and Brooklyn. We help thousands of families work through complex trauma, raise the next amazing generation of children, and help youth successfully launch into adulthood. Forestdale’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.” Forestdale is proud to be part of a groundbreaking initiative in ACS’ Division of Child and Family Well-Being, which aims to establish Family Enrichment Centers citywide. A Family Enrichment Center is a home-like inclusive environment where community members can gather, build new relationships, learn skills, participate in activities, and get access to resources they need in order to thrive. The FEC initiative stands apart from many initiatives in that it is community-led in both design and operation, with Forestdale partnering with residents and local community organizations in Southeast Queens to co-create the Center, which is called Community Connection. Job Summary The FEC Community Associate is responsible for contributing to the day-to-day operation of the FEC including creating a warm and welcoming gathering place and assisting with the planning, preparation, and delivery of offerings. This position will be on-site in our Family Enrichment Center which is located in St. Albans, Queens. Major Responsibilities/Activities • Cares for and attends to the physical space of the FEC program to ensure it is safe, welcoming, organized, and appealing to participants and community members., • Contributes to the design and promotion of the monthly calendar of offerings, in collaboration with other FEC staff, external providers, and community members;, • Assists with preparing for offerings/events at the FEC, making sure the physical space, food, and materials are ready;, • Works in partnership with families to appreciate how they would like to contribute to the community, and to understand their needs and the resources or assistance they are interested in pursuing,, • Works in collaboration with the Family Advocate to share information about, and assist families with referrals to, community-based resources and services, • Coordinates scheduling, communication, and task follow-up with FEC staff and interns, • Ability to warmly connect with and engage children, youth, and adults; skilled at pro-actively establishing relationships and forming new groups, • Lived and/or worked in southeast Queens, • Ability to juggle several projects at the same time, • Experience planning and hosting events (family gatherings and parties count!), • Experience navigating systems to get resources to meet families’ needs, • The ability to communicate in more than one language, • A Bachelor’s Degree in social work, human services, public policy, education, or related field; and/or equivalent experience, • Ability to accommodate a flexible work schedule, including evenings and weekends Benefits: Join the Forestdale Team and Enjoy Excellent Benefits: Four weeks’ vacation Medical/dental/vision/life/disability insurance 401(k), 7% employer contribution + 2% match Tax-deferred health care/dependent care/commuter plans Flexible Schedule Opportunities for educational scholarships Additional Information Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and te

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Background: Forestdale (FD) is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care (FC) services, focusing on low-income and immigrant communities in Queens & Brooklyn. We help thousands of families work through acute & complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. FD’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.” Job Summary: The Wendy’s Wonderful Kids Recruiter (Case Manager) is responsible for connecting youth awaiting permanent homes with families interested in adoption. This role involves implementing and coordinating effective recruitment, matching, and support services for a caseload of youth in active recruitment status. Utilizing an evidence-based, child-focused recruitment model, the recruiter will identify permanent, adoptive resources for youth in the county’s permanent custody or with APPLA (Another Planned Permanent Living Arrangement) status. Priority is given to youth over the age of nine, those with special needs, and members of sibling groups. Major Responsibilities/Activities: • Work in partnership with agency staff to identify youth for referrals to the WWK program, • Review the case record, interview the youth, caseworker, other agency staff with knowledge of the case and any available family members and/or other supportive connections to assist in the recruitment process, • Utilize internet search tools to identify resources within the youth’s network i.e. LexisNexis., • Develop an initial written adoption readiness assessment describing the youth’s understanding and feelings about adoption and update on a quarterly basis, • Create child-focused recruitment plans for the youth and update on the quarterly basis, • Meet with youth monthly and be comfortable traveling to various locations, including counties, school, foster home, residential treatment center, hospitals, and other relevant settings as needed., • Communicate with the caseworker monthly to review the progress of the recruitment plan, • Meet with family members and supportive connections to discuss the progress of locating permanent resources for the youth, • Utilizes the Wendy’s Wonderful Kids Child-Focused Recruitment Strategy, • Conducts aggressive follow-up with connections identified, with the knowledge and approval of the child’s caseworker, • Once matched, work with the caseworker, youth and the adoptive resource to ensure pre-placement visits are implemented, • Assist with the development and coordination of the transition plan with the youth and matched family. Work with the youth and family during the transition process to assist with placement support, • Work in conjunction with the case worker to ensure that the adoptive family is working towards adoption finalization, • Attend educational opportunities provided by the Dave Thomas Foundation for Adoption including, but not limited to: WWK classroom training, database training, webinars, and the Wendy’s Wonderful Kids Summit hosted by the Foundation, • Submit monthly data in the WWK database, • Participates in evaluation activities with Forestdale, ACS and/or the Dave Thomas Foundation, • Completes bi-annual report for Wendy’s Wonderful Kids, • Performs other duties as assigned by Supervisor, • Bachelor’s degree with two years post graduate direct experience recommended, MSW preferred, • 2 years of child welfare experience, preferably in foster care adoption, • Access to a personal vehicle with insurance coverage and have a valid driver’s license, • Belief that all children deserve legal permanency, • Highly motivated self-starter, • Demonstrated ability to organize and manage multiple projects and cultivate relationships, • Willingness to engage in cold calling people identified as current and previous connections of the youth, • Competence in planning, organizing, scheduling, case documentation, and strong oral and written communication abilities and the ability to handle a flexible workload, • Proficiency with documentation, case management systems, and Microsoft Office Suite, • Bachelors - $29.12/hr - $31.04/hr, • Bachelors (Bilingual)- $30.22/hr - $32.15/hr, • Masters - $30.22/hr - $33.24/hr, • Masters (Bilingual) - $31.59/hr - $34.34/hr, • Four weeks' vacation, • Medical/dental/vision/life/disability insurance, • Pension plan, • 401(k), 7% employer contribution + 2% match, • Tax-deferred health care/dependent care/commuter plans Additional Information: Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

As an ACS-verified Level 1 trauma center, comprehensive stroke center, advanced emergency observation unit, 24-hour coronary intervention center, a separate pediatric unit, and 24-hour radiology coverage, the department is equipped to handle any medical or surgical emergency. The Department of Emerg

NewYork-Presbyterian/Queens is looking for a Board Certified/Board Eligible Endocrinologist to join our team. NewYork-Presbyterian/Queens, an ACS designated level I trauma center, is the largest voluntary hospital in Queens and serves patients in a culturally and ethnically diverse area. NYP_Physici

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff Required: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.63 to $26.58 hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionBackground: Forestdale (FD) is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care (FC) services, focusing on low-income and immigrant communities in Queens & Brooklyn. We help thousands of families work through acute & complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. FD’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.” Job Summary Case Planners will receive specific training in evidence-based and evidenced-informed interventions that will assist the Case Planner support families and caregivers reach permanency goals within a reasonable period of time. S/he will be responsible for planning for families with the intent of achieving a permanency for children either through reunification with birth parents/discharge resources, and if not possible, through adoption, KinGap or APPLA. Salary Range: Bachelors - $29.12/hr - $31.04/hr Bachelors (Bilingual)- $30.22/hr - $32.15/hr Masters - $30.22/hr - $33.24/hr Masters (Bilingual) - $31.59/hr - $34.34/hr Masters (Bilingual & License) - $34.43/hr - $37.09/hr Primary Responsibilities • Conduct field visits to foster homes and birth parent's homes, • Coordinate and supervise family visits at the agency and/or in the community, • Facilitate weekly groups for birth parents and foster parents, • Ensure each case adheres to ACS’ permanency timeline ASFA guidelines, • Maintain case compliance via data entry and record keeping, • Accompany families to necessary drug treatment, medical, school, housing, public assistance service appointments as necessary • Attend internal trainings as scheduled, • Attend court hearings with prepared court reports and/or permanency reports; proficiently report and/or testify to the Court the progress of each case and any noted barriers to accomplishing the goals of the service plan • Participate in family team conferences, transition conferences and goal change conferences, • Present at weekly case conferences, • Complete other duties as assigned Minimum Requirements • Bachelor's or Master's degree in social work, psychology, criminal justice or counseling from an accredited college; related field • Ability and motivation to facilitate birth parent and/or foster parent support groups, utilize family finding techniques and successfully manage cases to comply with permanency planning timelines. • An understanding and respect for community needs and cultures, • Organizational, verbal and written communication skills, • Ability to accommodate a flexible work schedule, including evenings and weekends, • Ability to travel in and around the metropolitan New York City region, • Ability to maintain composure and function well under stress, • Fluency in Spanish, Mandarin, Cantonese or Russian a plus Benefits • Four weeks' vacation, • Medical/dental/vision/life/disability insurance, • Pension plan, • 401(k), 7% employer contribution + 2% match 67-35 112th Street Forest Hills, NY 11375 Additional Information Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

Job DescriptionCompany Description Do you have a personality and passion for a career in sales and hospitality but have not had the opportunity to break into the luxury travel industry? Are you someone who enjoys long-lasting client relationships? If so, our Long Island office is searching for its next Group Travel Sales Consultant! Apply today to connect with a member of our recruitment team. WHO IS AIR CHARTER SERVICE Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide. To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly! Our clients consist of Sports teams, Government Agencies, Destination Weddings, Music Tours, and many more! With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge. ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 30,000 charter flights annually. WHAT IS IN IT FOR YOU • $65,000 USD, • 10% uncapped commission on top of the base salary after completion of training, • Metric-based growth progression from Trainee Broker to Director, • Job stability and leadership support of development, • Affordable health, dental and vision insurance plans through Aetna, • 401K retirement savings plan with generous employer match!, • Life insurance, • Paid maternity/paternity leave, • 20 days to start in vacation time and more earned each year, • Paid sick time, • 12 paid public holidays, • Additional paid leave for your birthday, wedding, moving house, holiday shopping and moreJob Description A DAY IN THE LIFE • Take ownership of the full sales cycle, • Travel on-board charters, • Manage the charter process; from qualifying through quoting, • Establish good relationships with clients and team, • Build wide and effective networks of contacts inside and outside the organization, • Pro-actively targeting your list through outbound sales calls, emails, and visits, • Balance the demands of a work life and a personal life, • Keep up to date with market trends; controls costs and thinks in terms of profit, loss and added value, • Adapt to the team, consults others and communicates proactively, • Contracting and flight setup, • Move clients to the next step in the sales process, • Building a wide and effective network of contacts inside and outside organizationQualifications WHAT WE LOOK FOR • Outstanding communication skills, including excellent phone etiquette, • Strong interest in aviation and sales, • High attention to detail, • Confident and adaptable individual, • Open to travel, • Ability to balance sales and support tasks Additional Information At ACS, we provide 14 months of one-on-one mentorship training. This training program will cover all the necessary bases, from aircraft knowledge to sales, to make YOU an ACS success story! If that is not enough, we also offer the opportunity to travel to London, UK for in-person and classroom training! TRAINING & TRAVEL • Flight Services and Broker training, • One month of International training based in our London HQ, • Award-winning professional training and one-on-one mentoring, • Opportunities for international and domestic travel or relocation, • A dynamic and fast-growing company, • Modern office with luxury amenities in the RXR Plaza, • Balance between independent and team-oriented work, • A welcoming, enjoyable, and interactive environment – seasonal events and team night outings, • Flexible start and end time hours Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. WHAT ARE THE NEXT STEPS? Submit your resume to us today and a member from our recruitment team will be in touch! #longisland #newyork #longislandjobs #aviation #sales #salesaccountexecutive #travelcoordinator #grouptravel #salesaccountmanager #accountmanager #chartersales #luxurysales #travel #training #careers #hiringnow #jobhunt #jobopening #aircharterservice

Job DescriptionCompany Description WHO IS AIR CHARTER SERVICE Our Cargo Charter services consists of humanitarian relief, dangerous goods, animal transportation and pharmaceutical transport. Our Cargo team manages the full sales cycle, so all our clients have to do is board their freight! Our team focuses on providing high quality customer service and making a special effort to ensure your client’s chartering requests are handled as quickly as possible! ACS Long Island is seeking an individual who has proven experience and skills in promoting value through customer service, ability to foster long-lasting client relationships and is interested in going the extra mile. No prior aviation experience is required! Job Description A DAY IN THE LIFE • Building your list of potential customers by researching our database, websites, LinkedIn and trade press etc, • Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers, • Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers, • Maintain relationships with customers to ensure repeat business, • Working to sales target meeting financial objectives, • Ability to demonstrate expert understanding of the aircraft and chartering process, • Manage charter bookings from enquiry to completion, • Receiving inbound requests for urgent charters virtually 24/7, • Present bespoke quotes to customers and demonstrating good commercial acumen, • Flight watching/overseeing flight departures (this might be unsociable hours)Qualifications WHAT DO WE LOOK FOR • Outstanding written and verbal communication skills, • Excellent phone etiquette, • Willing to learn and adaptable, • Interest in aviation and sales, • High attention to detail, • Confident and resilient individual Additional Information TRAINING & TRAVEL • Award-winning professional training and one-on-one mentoring for 12 months, • International training based in our London HQ, • Opportunities for international and domestic travel or relocation, • A dynamic and fast-growing company, • Modern office with luxury amenities in the RXR Plaza, • Balance between independent and team-oriented work, • A welcoming, enjoyable, and interactive environment – seasonal events and team night outings, • Flexible start and end time hours, • $65,000K base salary + 10% uncapped commission, • 9 levels of career growth opportunities from Trainee Broker to Director, • Job stability and leadership support for development, • Affordable health, dental and vision insurance plans, • 401K retirement savings plan with generous employer match!, • Life insurance, • Paid maternity/paternity leave, • 20 days to start in vacation time and more earned each year, • Paid sick time, • 12 paid public holidays Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. WHAT ARE THE NEXT STEPS? Submit your resume to us today and a member of our recruitment team will be in touch!