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Job Description PEER SUPERVISOR- AFTERCARE QUEENS SUPERVISED RELEASE PROGRAM Posted:12/9/2025 CJA's work seeks to reduce jail overcrowding and unnecessary detention in New York City. Are you a certified Peer Specialist interested in assisting program participants in your community? Are you interested in helping us implement a more person-centered, recovery-oriented, trauma-informed approach? Would you like to help change how arrested individuals view the criminal justice system? Join our team of multi-disciplined professionals! About CJA CJA is New York City's primary pretrial service agency, providing services and solutions to reduce jail overcrowding and unnecessary detention in New York City. A non-profit agency funded through the Mayor's Office of Criminal Justice, CJA is uniquely positioned to provide the City's Criminal Justice leaders, policymakers, and stakeholders with information, technical expertise, and research about people arrested within the 5 boroughs of NYC. We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluate different methods and strategies for alternatives to detention. We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. To learn more about CJA, visit . PROGRAM SUMMARY The Criminal Justice Agency (CJA), a non-profit organization under contract with the City of New York to provide pre-trial and research services to the courts, operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens screens defendants charged with non-violent felony and misdemeanor offenses that present a substantial likelihood of detention. CJA screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance abuse and mental health, and agreeing to program monitoring of court appearances and re-arrests. This is a great opportunity for a dynamic, resourceful, service-oriented individual with lived experience and a background in providing support to high-needs populations with criminal court involvement, and a commitment to helping participants avoid harmful behaviors leading to re-arrest and disconnection from community support systems. POSITION SUMMARY Reporting to the Director of Clinical and Peer Services, the Peer Supervisor is a dedicated, knowledgeable, and experienced individual with a strong human services background in recovery from mental health and substance use concerns, dedicated to helping make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Peer Supervisor hired for this position will oversee a team of Certified Peer Specialists and Peer Recovery Advocates working with youth and adult participants (ages 16 years and older). The person filling this role will be responsible for providing person-centered, recovery-oriented, strength-based, and trauma-informed supervision to the team in ensuring that Peer services are being delivered appropriately and comprehensively, as well as providing support to a small caseload of high-needs participants that are involved in the criminal justice system. PRIMARY RESPONSIBILITIES Peer Supervision • Supervise the Aftercare Peer Specialist, ensuring adherence to aftercare protocols and evidence-based practices for voluntary engagement., • Provide guidance on outreach strategies for participants in community settings and support the Aftercare Peer Specialist in addressing high-risk/high-needs concerns (e.g., mental health, substance use, housing instability)., • Collaborate with the Aftercare Peer Specialist and multidisciplinary team to ensure smooth transitions from Supervised Release's ICM pilot to extended aftercare services., • Monitor aftercare caseloads and assist in resolving barriers to participant engagement in voluntary services., • Support the development of referral pathways to long-term care providers for participants completing aftercare, • Ensure accurate data collection for aftercare program evaluation and research purposes., • Team Development & Support: Provide guidance, mentorship, and professional development opportunities for peer staff to ensure high-quality service delivery., • Modeling Best Practices: Demonstrate trauma-informed, recovery-oriented, and culturally responsive approaches in all interactions, setting the standard for the team., • Performance Management: Conduct regular supervision sessions, monitor performance metrics, and implement improvement plans as needed., • Collaborative Leadership: Foster a positive, inclusive team culture that promotes collaboration, accountability, and continuous learning., • Operational Oversight: Ensure adherence to program policies, compliance standards, and documentation requirements while maintaining service excellence., • OASAS/OMH Peer Specialist Certification (either NYS Certified Peer Specialist or NYS Certified Recovery Coach) required. Certifications must be maintained and kept current while employed in this position (not provisional), • Demonstrated experience working with individuals impacted by the criminal legal system, homelessness, mental health, or substance use, • Minimum 5 years of experience as a Peer Specialist, Peer Advocate, Peer Navigator, or Peer Counselor in a Behavioral Health or Criminal Justice setting required, • History of lived experience in various systems, including but not limited to criminal justice, mental health, homelessness, or substance use, required, • Familiarity with a person-centered, strength-based, and holistic leadership approach, • Proficient in Microsoft Office (Word, Excel, Teams), • Dedication to the professional and personal development of formerly incarcerated people, • Skilled at advocating for the needs of others, • Knowledge community-based recovery supports preferred., • Ability to supervise staff providing mobile, community-based services in diverse community settings., • Prior supervisory or team lead experience strongly preferred, • Experience coordinating care with multidisciplinary teams (clinicians, legal staff, case managers), • Proven experience maintaining professional boundaries and modeling ethical peer support practices, • Excellent crisis intervention, conflict resolution, and de-escalation skills, • Strong organizational skills with the ability to oversee caseload distribution, documentation quality, and workflow, • Ability to represent the peer role professionally and collaborate with leadership and external partners, • Demonstrated commitment to recovery-oriented, person-centered, and trauma-informed approaches The successful candidate will possess a combination of the following knowledge, skills, and experiences: • Familiarity with Pretrial/Supervised Release, Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of community-based treatment programs (substance use, mental health, etc.) and other support services and resources (housing, education, employment, vocational, etc.), • Ability to maintain professional boundaries and confidentiality in compliance with agency and state guidelines, • Must be willing to work evening and weekend hours, as operations expand, • Ability to exercise sound and quick judgment, • Excellent communication skills, • Excellent time and self-management skills, • Computer proficient (Microsoft Office, Microsoft Teams, Zoom, ability to enter notes in a database system) with the ability to quickly adapt to changing technology, • Must be willing to work various shifts, including evening and weekend hours, when necessary SALARY: $ 76,208.92 Location: Kew Gardens *Internal Applicants must be in their current role for at least 1 year and in good standing (no disciplinary action within the last 90 days) to be eligible to apply. CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Note: Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Peer Counselor (PC), to join our team! – Veterans Only for this VA Shelter location! By ICL definition, under the direct supervision of the Program Dir., Peer Counselors are former residents who are successfully employed and living in permanent housing progressing from the Transitional Residence for Veterans. They’re primarily responsible for participating in the coordination of services and modeling the behaviors needed to move to permanent housing, providing advocacy and counseling support to the residents. MIN. ROLE REQUIREMENTS & PREFERENCES: • MUST be a Veteran, • LOCATION: Long Island City, NY 11101, • Available 5 Days min. b/w Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU: No Education Req. but completion of an internship and/or comparable training in peer advocacy services is a MUST, • EXP: 1+ years of providing pure advocacy and/or relevant human services exp. to homeless and/or disabled individuals, • Past or current recipient of mental health, substance, or homeless services – not mandatory but strongly preferred, • Certifications: CPR & First Aid (provided by ICL within 90 days of employment and must be maintained), • Proper attire always – this includes business casual and/or professional ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Ability to perform light-to-medium manual labor, including lifting objects weighing up to 20+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to prepare accurate and timely documentation, reports, and other written material as assigned, • Ability to engage in active listening – attending to what other people are saying and asking questions as appropriate, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to work both independently and as a team, to conform to all applicable safety and accountability measures, • Average communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding human services, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Knowledge of the causes and processes of mental illness and substance abuse disorders, how these disabilities can adversely affect functioning, and ways to cope with or overcome such effects, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... PEER COUNSELOR TASKS: • Communication – interact with residents in assigned neighborhoods; provide effective communication with the public, staff, residents, and their families; review the staff communications log and make entries concerning essential elements of information designated by program management; provide motivational interviewing with residents as needed, • Resident Assistance – work with residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences; accompany, escort, or transport residents to appointments if they want such support to maintain service continuity (some assignments may require possession of a valid driver's license), • Recovery – facilitate self-help groups; participate in wellness self-management and other recovery-oriented groups; observe residents’ behavior and specific responses to services and report observations as instructed and in accordance with applicable standards; maintain up-to-date, accurate individual paper and electronic case records on peer-counselor-related activities, • Community Assistance – advocate on behalf of residents in the facility and in the community; assist residents to help identify, apply, and access community resource services, and other benefits/entitlements both after and after moving into non-transitional housing in collaboration with the Entitlements Counselor: Access-A-Ride, HRA, Social Security, MTA half-fare cards, etc., • Socializing – encourage resident socialization both in and out of Transitional Residence for Veterans; encourage and assist residents to participate in physical, social, recreational, educational, and other rehabilitation goals to facilitate the residents’ recovery/healing and their fuller participation in the life of their family and community; select one or two residents to serve as Neighborhood Guardians and assistants in looking after the needs of the neighborhood, • Integration – assist in the orientation of new personnel when requested; welcome new residents, introducing them to their neighbors and orienting them to the values, rules, expectations, and tasks of the neighborhood; assist residents in the neighborhood with meeting their daily living needs; assist in developing the spirit, values, and culture of the neighborhoods; provide empathy and support to residents instructing, demonstrating, modeling, and encouraging appropriate behavior and skills, • Staff Assistance – assist the Recovery Specialist, Social Workers, and Case Managers in running wellness and community integration groups; assist the Recreation Specialist and Unit Counselors in using neighborhoods for recreational-based incentive programs; assist the Recovery Specialists and Social Workers in the facilitation of gender-specific groups that address gender-related community reintegration and adaptation issues that include gender role identity, socialization skills development, family relationship, intimacy, and sex education issues, • Administration – create, complete, submit, and file all required documentation of activities, written forms, and reports in an accurate and timely manner, manually and by computer; participate in length-of-stay reviews; comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; assist with the coordination and assigning of resident tasks: light cleaning, maintenance of a neighborhood message board, meal service and wake-up call to residents a daily neighborhood meeting; attend regularly scheduled clinical meetings, case conferences, staff meetings, and supervision as well as in-service training and development activities, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: to perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential functions unless this causes undue hardship for the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on selected ticket purchases provided by Plum Benefits, • And many more… #ICLCWCM

Job DescriptionScismic is supporting the growth of a non-profit corporation founded in 1973 and committed to the mental and physical wellbeing of vulnerable New Yorkers. If you are interested in being part of an interdisciplinary team and doing mission-driven and impactful work, please apply! Job Overview: The Licensed Mental Health Professional will play a pivotal role on one of Governor’s newly launched innovative Safe Options Support (SOS) teams, that will provide comprehensive care to street homeless or subway dwelling individuals. The multi-disciplinary SOS (Safe Options Support) team will consist of a Team leader, Licensed Clinicians, Case Managers, a Licensed Practical Nurse, and a Peer Specialist. The team will support program participants in the community through the application of the highly acclaimed, Critical Time Intervention, evidence-based, model of care. The Mental Health Clinician’s role will involve community outreach on the streets and subways, coordinating participants needs before and after their move from street to home, enhancing their daily living skills, providing supportive counseling, and advocating on their behalf when faced with discrimination or healthcare inequities. Member choice, harm reduction, non-coercion, flexibility and person-centered core elements are essential to this team. The SOS teams will continue to follow participants for several months after housing placement to ensure their stability, independence and wellbeing in their new community. The role will require field-based work, periodic on call coverage, and a willingness to work flexible hours. This is an exciting opportunity for a clinician who is looking to transform community healthcare in NYC and making long lasting positive changes in the lives of homeless New Yorkers. Minimum Education and Experience Requirements: Master’s degree or higher in social work, mental health counseling, nursing or psychology. Licensed social worker, mental health counselor, therapist in New York State. Job Responsibilities: • Persistent and assertive outreach and engagement using strength-based approaches beginning either at known “hang-outs” or “Hot spots” within the transit system or during an inpatient hospital admission or emergency department visit;, • Partnering and collaborating with current street outreach teams, local police precincts, local hospitals, the MTA, the Department of Homeless Services and family members/caregivers to identify those in most need of outreach and care;, • Continuously assess the health and social needs of participants through SOS’s conversational and observational assessments and formalized risk assessments tools for those identified as being at high risk;, • Work in collaborations with the centralized SOR Hub to identify available housing and to support participants through the process. Tasks may include completing HRA 2010e, applying for housing, prepping for interviews, follow up with housing providers, and assistance with moving in (day of move) with obtaining housing supplies and learning the neighborhood;, • Participate in hospital discharge planning meetings to identify the best community resources for returning patients;, • Provide short term therapeutic counseling and support to participants pre and post housing;, • Supervise case managers and peers on the SOS team;, • Collects and reports data, as required and work with team leader, data analyst and other SOS teams to use data to inform future care delivery;, • Once housed work with participants and their housing providers to resolve clinical issues that are impacting on the participant’s ability manage, and retain supportive housing;, • Foster relationship with community provides to ensure that recipients are connected with appropriate services as they transition back into the community;, • Appointment navigation including accompaniment to appointments, travel training, reengagement in community care, and addressing barriers to care;, • Facilitating crisis interventions, referrals and hospitalizations as appropriate;, • Review documentation and conduct comprehensive psychosocial assessments to determine the medical, psychiatric, housing and other social needs in the community;, • Obtain historical and collateral information from multiple sources to support participants behavioral and physical health needs;, • Monitor, evaluate and record participant progress with respect to care plan goals;, • Attend and participate in team meetings and supervisory sessions;, • Perform other related duties as assigned.Essential Knowledge, Skills and Abilities:, • Experience working with homeless and/or precariously housed populations preferred but not required;, • Knowledge of homeless resources, NYC shelter systems, and MTA transit systems a plus., • Knowledge of counseling principles and methods for mental illness and substance use disorders ;, • Knowledge of treatment, rehabilitation, and community support programs as they relate to recipient/residents, families, and staff;, • Knowledge of techniques for identifying, assessing, and preventing potentially violent behavior, including crisis management and de-escalation techniques;, • Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients;, • Ability to prepare accurate and timely reports;, • Computer proficiency in Health Information Technology and Microsoft applications such as MS Word, Excel, PowerPoint. This job description in no way states or implies that these are the only job-related duties to be performed by the employee. You will be required to follow any other job-related instructions and perform any other job-related duties requested by your supervisor. This position may require travel throughout the five boroughs of New York City. Salary: $76,933.58 plus generous benefits

Job Description JOB SUMMARY: The Outreach Specialist links adults and families to healthcare, public entitlements, nutritious food, affordable housing, and other needed social and community support. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Outreach Specialist will meet with member of the community to offer support in housing, Food, rental arrears, and connection to behavioral health and Primary Care Services, • Staff will enroll all new program admissions in EHR CORE and conduct monthly documented service follow up on all program participants., • Provide linkage to community services including medical, behavioral health, housing support, food assistance, entitlements, and other social services through communications with different programs, • Conduct outreach and engagement activities within East New York and Brownville Communities., • Conduct evidence-based SDH, Primary Care, and Behavioral Health Screenings for all program participants., • Provide and follow emergency response, if necessary, as outline by the company, • Committed to the active promotion of the ICL values and goals., • Ability to work with clients, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences, • Demonstrated competency in written, verbal, and computational skills to present and document records by program standards., • Ability to communicate effectively with staff, clients, families, and the public., • Ability to understand and adhere to internal and external laws, rules, and policies., • Ability to secure the cooperation of and work effectively with others., • Knowledge of universal Health and Safety protocols, • Knowledge of Medicaid, Social Security, and other entitlements High School Diploma with a minimum of two years of experience working with people with disabilities, human services, safety, and security or community base organizations or: Certified Peer Counselor. Bilingual Spanish preferred.

Job DescriptionDescription: Founded in 2005, ASun Star provides services to individuals (adolescent, adult) and families within the our facility and the families’ home, school, and community. We utilize a strength-based approach and are dedicated to helping our families succeed within their respective community. We strive to help each individual to be “their biggest star” by striving towards their fullest potential and accomplishing goals that they have identified. We specialize in working with at-risk families and individuals diagnosed with Autism Spectrum Disorder. Our facility provides outpatient services for individual diagnosed with Mental Health and SUD diagnoses. • Oversees admin and direct service staff that are connected to assigned programs (I.E. mental health, SUD and services for those with disabilities), • Directly responsible for overseeing and managing clinical treatment and programatic needs including documentation of compliance and operational flow of clinical services., • Ensures agency compliance with all federal, state, and county, city regulations, program requirements, and accreditation standards., • Assists with any accreditation process and does what is requested, ensures operationalizing clinical policies & procedures to meet standards as directed by Director of Operations & Compliance and/or Chief Executive Director., • Assists with keeping track of obtaining prior authorizations on time and coordinating with clinical staff to complete necessary paperwork., • Provides established supervision requirements for staff and documents needed, info for record-keeping and etc. Assures the integration of the mission, values, and treatment philosophy of the agency into daily operations. • Adheres to implementation of policies and procedures, organizational plans, and assists with quality assurance measures., • Ensures that the behavioral and pharmacologic approaches to treatment are evidence based or based on objective information to provide treatment services consistent with recognized treatment principles and practices for each level of care and type of patient served by the program., • Provides or ensures, and documents, that direct clinical supervision is provided., • Ensures that clinical services are provided as specified in the patient treatment plan, and coordinated with other patient care services, if applicable, in order to provide continuity of care., • As applicable, ensures that the assessment, diagnosis and treatment of patients with co-occurring disorders is provided by appropriately trained and qualified clinical staff, and that the clinical supervision of such staff is provided., • Ability to write and assist with written policy and procedure., • Ability to assist with program curriculum creation and implementation., • Ability to run groups and individual clinical sessions., • Provides orientation and evaluation of new clinical staff., • Ensures that all clinical staff are properly licensed or credentialed in accordance to state regulations., • Participates in the identification of quality care indicators and outcome objectives and the collection and review of data to monitor clinical staff and program performance., • Assists in planning and budgeting for the provision of mental health and substance abuse counseling services and conducts utilization review with the billing department to coordinate clinical and billing issues., • Provides supervision and evaluates job performance of clinical staff., • May carry a clinical caseload in the role of a counselor., • Tracks and oversees agency census and financial authorization of services and assesses information and trends to various departments., • Oversees admin staff that are connected to assigned programs (Behavioral Health and Programs), • Attends professional conferences, trainings, as appropriate and/or required to maintain license (i.e. LCADC, LCSW/LPC)., • Master’s degree from an accredited college or university in Social Work or Counseling., • Three years experience in substance abuse treatment, two of which includes supervisory experience., • Two years experience with supporting persons with disabilities. · Able to exhibit and maintain confidentiality · Ability to make administrative/procedural decisions and judgments. · Ability to coordinate and organize meetings and/or special events. · Skill in the use of personal computers and related software applications. · Skill in organizing resources and establishing priorities. · Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. · Records maintenance skills. · Ability to lead and train staff and/or students. · Ability to interact with students, faculty and/or staff in a team environment. · Advanced writing and editorial skills. Distinguishing Characteristics · Independent coordination of all day-to-day aspects of a specified programs. · Program planning, implementation, and monitoring. · Implementation of effective operational/administrative policies and procedures specific to the achievement of the objectives of the program. · Writing, editing, and publication of marketing, promotional, and/or educational materials and integrated reports specific to the company. · Day-to-day team interaction with, liaison between, and coordination of a wide range of internal and external constituencies involved in program activities. · Planning, preparation, and management of program budgets and expenditures. · Professional representation of agency and application of appropriate boundaries with peers and participants. · Self-motivated with strong organizational skills and strong attention to detail.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Supervisor will be responsible for managing a group of assigned clinicians. This management will include facilitating training, auditing the clinicians to ensure services are delivered in accordance with recognized best practices, helping to improve communication between the clinicians and management, etc. You will assist the Clinical Director in managing and developing the clinical staff. Facilitate weekly group treatment and maintain a caseload. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum, • Ensure that clinical services are delivered in accordance with recognized best practices, • Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends, • Maintain a caseload and facilitate weekly group treatment (15 hours minimum), • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance, • Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards, • Provide clinical supervision in accordance with regulatory requirements and accreditation standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Assist with the development of relationships with key referral sources, participate in networkingRequirements, • Must be an independently licensed mental health counselor, • Work authorized in the United States and native or bilingual English proficiency, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP) This role is not presently available in New York, Colorado, Washington or California. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Supervisor will be responsible for managing a group of assigned clinicians. This management will include facilitating training, auditing the clinicians to ensure services are delivered in accordance with recognized best practices, helping to improve communication between the clinicians and management, etc. You will assist the Clinical Director in managing and developing the clinical staff. Facilitate weekly group treatment and maintain a caseload. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum, • Ensure that clinical services are delivered in accordance with recognized best practices, • Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends, • Maintain a caseload and facilitate weekly group treatment (15 hours minimum), • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance, • Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards, • Provide clinical supervision in accordance with regulatory requirements and accreditation standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Assist with the development of relationships with key referral sources, participate in networkingRequirements, • Must be an independently licensed mental health counselor, • Work authorized in the United States and native or bilingual English proficiency, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP) This role is not presently available in New York, Colorado, Washington or California. #LI Additional Information The expected base pay for this role will be between $75,000 and $115,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Supervisor will be responsible for managing a group of assigned clinicians. This management will include facilitating training, auditing the clinicians to ensure services are delivered in accordance with recognized best practices, helping to improve communication between the clinicians and management, etc. You will assist the Clinical Director in managing and developing the clinical staff. Facilitate weekly group treatment and maintain a caseload. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum, • Ensure that clinical services are delivered in accordance with recognized best practices, • Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends, • Maintain a caseload and facilitate weekly group treatment (15 hours minimum), • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance, • Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards, • Provide clinical supervision in accordance with regulatory requirements and accreditation standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Assist with the development of relationships with key referral sources, participate in networkingRequirements, • Must be an independently licensed mental health counselor, social worker, or marriage and family therapist, • Work authorized in the United States and native or bilingual English proficiency, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP) Additional Information The total target base compensation for this role will be between $65,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $65,000 and $94,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description LOCATION: Brooklyn, NY REPORTS TO: Director of Clinical Services DEPARTMENT: Clinical Services SCHEDULE: Full-Time / Hybrid $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. PROGRAM BACKGROUND: The children/youth in these specialized group homes have experienced serious trauma, often including physical and emotional abuse, neglect, and abandonment. With only a few children/youth in our group homes, we give individual attention and focus on providing a wide array of intense services, clinical therapies, and appropriate reaction opportunities in a home-like setting where they can thrive. Our goals are to help our children/youth heal from the past while learning the skills needed for their future. We provide 24/7 care for the children/youth in these programs. POSITION SUMMARY: Under the supervision of the Director of Clinical Services, the Supervisor of Clinical Services will ensure that clients in the MercyFirst residential settings across Long Island receive appropriate clinical services and that these services are appropriately documented. REQUIRED QUALIFICATIONS: • Licensed clinician, including but not limited to Licensed Master of Social Work, Licensed Mental Health Counselor or Licensed Creative Arts Therapist, • Valid NYS Driver’s License with a satisfactory driving record., • Three years’ related experience in clinical services for children and families., • Proficiency in MS Word, Excel, Access, Outlook. Experience., • Knowledge of child/adolescent growth & development and families including child/adolescent development stages and family dynamics., • Experience in the child welfare field preferred., • Complete attendance records accurately., • Manage time effectively., • Successfully complete all the required training., • Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary commitments and Social Justice. RESPONSIBILITIES: • Supervise staff and interns according to the scope of practice and in compliance with applicable laws, rules and regulations to include NYSED where applicable to maintain a safe and secure environment for clients., • Collaborate with the Treatment Team members to establish treatment goals for youth/children utilizing historical and current information available., • Review treatment recommendations., • Maintain a small caseload., • Work collaboratively with other internal departments including but not limited to Medical Office, Care Management, Case Planning, etc. and external providers including but not limited to hospitals., • Provide quality oversight of assigned programs and drive program development initiatives with assigned programs., • Develop and provide psychoeducation and training to parents and staff to improve the delivery of services and outcomes., • Provide emergency and after-hours behavioral health consultation including de-escalation., • Ensure required documentation for all case actions (clinical notes) are completed within established timeframes to allow for appropriate billing., • Maintain appropriate professional boundaries with clients and staff., • Hire, train, supervise and evaluate all assigned staff., • Demonstrate competency in child development., • Model and maintain appropriate boundaries., • Other duties as assigned. BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required), • 403B retirement benefits, • Employer-paid life insurance and long-term disability insurance, • Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked), • Free employee assistance program through National EAP, • Insurance discounts for our staff and their families, • Trainings to support professional and personal development, • Employee wellness program, • Employee recognition activities Salary: $75,000 Per Year Hiring Incentive of $1,000 after 500 worked hours. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities. We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Mental Health Therapist, Counselor or Psychologist - Flexible Telehealth Position.We provide quality mental health care, backed by science, and delivered with humanity.Using an evidenced-based Cognitive-Behavioral Therapy (CBT) counseling approach, our patients complete live video sessions with thei

Licensed mental health clinicians including: Licensed Clinical Social Worker (LCSW), or a Licensed Mental Health Counselor (LMHC). Utilize evidence-based approach to assist clients with mental health and well-being. Must have prior counseling experience in the field of treatment of behavioral mental

Job Summary: The Counselor, under the Behavioral Health Supervisor, supports patients in the Opioid Treatment Outpatient Program. Responsibilities include initial patient assessments, managing intake processes, coordinating services, and making referrals. The role emphasizes alignment with organizational values and achieving both personal and team goals. Essential Functions: • Conduct regular patient sessions focusing on strengths, needs, and goals., • Meet productivity and performance metrics., • Follow agency policies and ethical guidelines., • Collaborate on treatment planning and act as a Case Manager., • Conduct therapy groups and ensure timely completion of documentation., • Maintain accurate and confidential patient records., • Attend training and maintain CASAC credential., • Perform and document toxicology testing., • Engage in clinical supervision and interdisciplinary collaboration., • Connect patients with necessary services and perform outreach for lost patients., • Bachelor’s Degree in a Human Services field., • Two years of experience in Human Services with a focus on Substance Use Disorders.

Valid license and current registration to practice as a Mental Health Counselor issued by the NYSED and two (2) years of full-time, paid, professional experience providing direct client care in a behavioral health setting. Facilitates or co-facilitates leading mental health group treatment. Under th

Keywords: Licensed Mental Health Counselor, LMHC, telehealth counseling, insurance credentialing, mental health practice management, behavioral health, private practice growth, Medicare Advantage, Medicaid mental health, virtual therapy. Licensed Mental Health Counselor (Virtual) at Headway summary

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Department Overview Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation, and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained, and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature. Position Overview The IMT Assistant Program Director is responsible for assigned administrative and management tasks and for the provision of direct services. The IMT Assistant Program Director supports the IMT Program Director in the overall daily operation and management of the IMT program, including clinical support to direct program participant care. Some additional responsibilities of the Assistant Program Director are to provide direct supervision for assigned staff, review team members documentation to ensure services are person-centered, linked to assessment activities, consistent with agency values, and entered in a timely manner. The APD must assist the Program Director with overall operationalization of IMT services in accordance with DOHMH standards including planning and facilitating meetings, providing clinical support, ensuring on-call service availability, 24/7. Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Licensed in New York State in Clinical Social Work (LCSW, preferred) or Licensed Clinical Mental Health Counselor (LMHC), • Minimum of three (3) years direct clinical experience with adults in a behavioral health setting, • Minimum one (1) year supervisory or management experience preferred, • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs, • Computer proficiency, • Must be able to work in the community, including use of public transportation, • Must be fingerprinted and cleared by the New York State Justice Center Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Candidates must have a doctoral degree in counseling, counselor education, or a related field from a CACREP-accredited program OR have taught for a minimum of one full year in a counseling program prior to July 1, 2013. The Department of Behavioral Science within the School of Health Sciences at Tou

Keywords: mental health counseling, licensed mental health counselor, private practice, insurance credentialing, patient care, insurance billing, client mental health, practice management, continuing education, behavioral health. Licensed Mental Health Counselor at Headway summary: A Licensed Ment

Job Description JOB SUMMARY: The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults with multiple medical comorbidities and/or co-occurring substance abuse disorders and/or medically ill individuals. Advocates for and supports the client, engages with community agencies/health care providers and others on his behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations. Provides clinical support to the Team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions, resources to maintain focus on outcomes and best practices. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources., • Participates in the development/documentation /review and update of client centered comprehensive integrated, interdisciplinary care plan in consultation with other team members to ensure focus on desired outcomes., • Maintains effective communications with clients, primary care physicians, substance abuse, and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients., • Maintains documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure., • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions., • Works as part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial and medical conditions conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals., • Acts as a resources/consultant to all team members on psychosocial, medical and/or substance abuse issues and resources., • Provides telephonic as well as face-to-face outreach, engagement, and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up., • May be assigned other tasks and duties reasonably related to the job responsibilities., • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal, and computational skills to present and document records in accordance with program standards., • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge of Medicaid, Social Security and other entitlements preferred., • Excellent interpersonal skills required., • Specific training for the designated assessment tool(s), the array of services and supports available, and the client-centered service planning process. Training in assessment of individuals whose condition may trigger a need for HCBS and supports, and an ongoing knowledge of current best practices to improve health and quality of life., • A bachelor’s degree in one of the fields listed below1; or, • A NYS teacher’s certificate for which a bachelor’s degree is required; or, • NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or, • A bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or AND two years of experience: • In providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL TASKS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed, • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Executes emergency plans as outlined in the policy and procedure manual., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities. Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Committed to the active promotion of ICL values and goals., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description AFTERCARE BEHAVIORAL HEALTH SPECIALIST INTENSIVE CASE MANAGEMENT- Extended Aftercare QUEENS SUPERVISED RELEASE POSTED: 12/5/2025 Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 people arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day, seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. POSITION SUMMARY Reporting to the Clinical Supervisor, the Behavioral Health Specialist will provide hybrid office and community-based support for clients who met the eligibility criteria of high-risk and high needs and require a support team to meet with them where they are at regardless of their location in NYC. The Behavioral Health Specialist is an integral part of the Clinical Services Department with Queens Supervised Release, which strives to support clients in improving behavioral health, promotes recovery and rehabilitation, and provides the highest quality care and support in a responsive and effective manner to high-risk and high needs clients who can be served in the community by creating new opportunities for success. The ICM Extended aftercare pilot provided ongoing, voluntary case management, referrals and support services once the active Supervised Release Program matter is closed. PRIMARY RESPONSIBILITIES • Conduct community-based biopsychosocial assessments, addressing substance use, mental health, housing, medical, and legal needs throughout the five boroughs of New York City., • Provide individualized, evidence-based interventions (e.g., CBT, crisis intervention, emotion regulation) to support stabilization and recovery., • Develop and implement integrated treatment/action plans covering behavioral health, housing, employment, education, and recovery goals., • Maintain persistent engagement and observation to monitor client progress and adjust care plans as needed., • Utilize diverse outreach and motivation methods to reestablish and maintain client engagement., • Advocate for clients and coordinate with families, support networks, and external providers to promote treatment adherence and positive outcomes., • Connect clients to medical care, entitlements, vocational services, housing resources, and life skills training., • Facilitate individual and group sessions using CBT and other evidence-based models., • Deliver services in a strengths-based, trauma-informed, and culturally sensitive manner., • Document assessments and maintain accurate progress notes in compliance with best practices., • Use motivational interviewing and goal-based interventions to support behavioral change, recovery, and independent living., • Reinforce client self-efficacy by recognizing progress and encouraging continued positive change., • Guide clients through treatment plans and behavior change processes with consistent support and monitoring., • Facilitate access to medical care, entitlements, and integrated physical and mental health services., • Link clients to employment support, vocational training, life skills programs, and housing resources., • Coordinate with hospitals, shelters, and community partners to ensure continuity of care., • Assist with scheduling, documentation (e.g., 2010e forms), and accompany clients to appointments as needed., • Identify and address service gaps by leveraging partnerships across behavioral health, substance use, and housing systems., • Provide warm handoffs and joint visits to promote smooth transitions to longer-term services., • Ability to work intensively with clients using goal-based interventions to create behavioral changes., • Support the client's self-efficacy by reinforcing their power to make the changes that they want., • Guide client through the treatment plan and behavior change process; recognize/acknowledge the positive changes that are made and continue encouraging behavioral changes along the way., • Communicate respectfully and effectively with multidisciplinary teams and diverse client populations., • Participate in team meetings and case conferences to align goals and ensure coordinated, client-centered care., • Coordinate informed referrals and resource navigation in partnership with community organizations and multidisciplinary teams to ensure clients and their support networks access appropriate services and sustained care., • Collaborate with staff across diverse identities, experiences, and disciplines, fostering respect and inclusion to promote better client outcomes. REQUIRED QUALIFICATIONS • Bachelor's Degree required and minimum of two years' experience working with clients who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal justice involvement., • Alternate Requirement: Candidates without a Bachelor's Degree must have 5 years' experience working with clients who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal justice involvement plus a CASAC., • Experience in a multidisciplinary setting and field-based clinical work that includes knowledge or established relationships with Queens based community organizations and social services., • Strong commitment to social justice and CJA's mission and core values., • Certifications as CASAC, CASAC-T, or other SU or MH certifications preferred (i.e., certified professional counselor, certified alcohol, and drug counselor (ADC) or behavioral health certificate., • Individuals with lived experience in recovery from a mental health condition, substance use disorder, or both, or experience with homelessness or the NYC shelter system, or the criminal legal system, are encouraged to apply., • Ability to support the development and implementation of standard operating procedures; suggesting improvements or modifications as needed. Organization and Critical Thinking Skills • Highly organized with the ability to prioritize and balance multiple tasks and work effectively in a deadline-driven environment., • Must be able to work independently and carry out directives with minimal supervision., • Approaches daily work with a solution-driven attitude and a willingness to take a hands-on approach to resolving challenges., • Uses critical thinking, common sense, and creativity to find solutions and alternative options., • Demonstrated ability to handle client engagement, feedback, questions and complaints with tact and professionalism., • Interacts with a confident and approachable demeanor, seeking to break down barriers to connecting with clients., • Clear and concise written communications designed to inform or instruct clients, partners and colleagues. Hours: M-W-F 9-5 and Tues/Thurs12-8 This is a visible role with direct client-facing responsibilities engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in person 5 days a week. • To provide optimal coverage for client engagement, regularly scheduled workweeks will include weekends and night shifts., • Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations. LOCATION: QUEENS, NY SALARY: $74,489.64 • Internal applicants must be 1 year in their current role and in good standing (no disciplinary action within the last 90 days) in order to apply. CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description PROS Recovery Specialists establish and maintain a therapeutic relationship with individuals and their families by effectively utilizing clinical skills. They may review the individuals psychiatric, medical and other case records and discuss issues with families and other members of the treatment team; complete admission screening; conduct psychosocial assessments; make treatment recommendations; participate in treatment planning; provide social casework services; provide individual, group, and family therapy; assess availability of services; serve as consumer advocate; develop and implement discharge plans; and coordinate services with community providers. Incumbents advocate to ensure individuals receive appropriate treatment/services that their legal and human rights are protected and promote effective and consistent utilization of services and resources. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Interviews individual after a thorough review of the record to construct the psychosocial assessment., • Obtains psychosocial history by interviewing the individual, the family, significant others, and former service providers to formulate clinical recommendations for therapeutic interventions., • Assesses individuals’ treatment needs., • Prioritizes the individual’s treatment needs; assesses impact of treatment on the individual and the family; assesses ability of significant others to assist in the treatment planning process; and involves the individual and significant others in a comprehensive treatment plan; and in some settings, determines which individuals are appropriate for other levels of care., • Participates in the development of a written comprehensive individualized treatment plan that is based on the assessment of the individuals clinical needs; determines need for services and ensures that referrals for ancillary, support and consultative services are noted and made; reviews and updates individual treatment plan according to all applicable guidelines and in response to clinical change; and ensures that arrangements are made and documented for continuation of care well in advance of individuals planned departure., • May identify, coordinate and plan for the individuals’ financial needs., • May identify and provide intervention to individuals in crisis in a range of settings; or provides consultation to others to enable them to appropriately intervene., • Assesses the individual’s readiness for discharge; identifies needed resources; works with consumers/patients, families and providers to link him/her with appropriate resources; may conduct follow-up visits., • Prepares an outline of objectives and conducts sessions according to treatment program schedule., • Meets with assigned group according to treatment schedule., • Conducts specialized groups to meet the needs of target populations:, • Maintains topic-focused discussion., • Provides opportunities for participation., • Ensures that content of group sessions is consistent with objective of treatment plan and meets the needs of the individual members., • Ensures that individual attendance and participation in sessions is documented., • Documents, within required timeframes, the content and results of group counseling or therapy., • Periodically evaluates the effectiveness of assigned group sessions, and based on the evaluation results, makes any changes indicated., • Provides treatment to family or significant others or advocates for such services:, • Reviews and evaluates the involvement of family/significant others in treatment and carries out corrective action as appropriate and/or makes recommendations and/or referrals for needed services such as mental health issues, safe homes for domestic violence, parenting skills, and how to apply for financial assistance., • Takes a lead role in on-going efforts to increase the involvement of family/significant others in treatment program., • Prepares an outline of family program sessions and objectives., • Facilitates family education session according to treatment plan., • May supervise master’s program level students (MSW, MHC, CAT) Meets with staff on caseload and identified issues., • Prepares performance program and discusses these duties with staff; prepares and completes a written performance program according to agency guidelines; monitors and evaluates performance., • Establishes work schedules; monitors time and attendance taking corrective action where necessary; approves and disapproves requests for time off., • Ability to work with clients, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to develop, evaluate, implement and modify a treatment plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, clients, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned using computers and computer software assigned (e.g., IMA, Word, Anasazi, etc.), • Ability to understand and adhere to internal and external laws, rules, and policies, • Ability to secure the cooperation of and work effectively with others New York State approved Limited Permit – Master of Social Worker, Mental Health Counselor, Creative Arts Therapist, licensed by New York State as a Licensed Master of Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor, Licensed Creative Arts Therapist; current, valid registration certificate.

Job Description ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Ensures consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. Plans, escorts, and/or arranges social/recreational, vocational, medical and other activities for and with consumers., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as floor supervisor, including overseeing counselors, ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential counselor or of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Complies with agency infection control policies., • May have on-call responsibilities. High School diploma or GED plus two years full time experience providing direct services to individuals with mental disabilities or Associates degree (or currently matriculated in a 4 year degree program and completion of half the course requirements) plus 2 years full time experience providing direct services to individuals with mental disabilities or Bachelor’s degree plus 1 year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: • Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders., • Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff., • Basic knowledge of routine clinical procedures and medications., • Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do, • Service Orientation- ability to actively looking for ways to help people, be compassionate and hopeful, • Speaking- ability to talk to others to effectively convey information, • Active Listening- ability to listen to what other people are saying and asking questions as appropriate, • Problem Identification-ability to identify the nature of problems, • Dependability-ability to report for work as scheduled on a consistent basis, • Ethical-ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of and/or willingness to understand the unique strengths and needs of transition age youth