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Company Satoshi Energy is at the forefront of energy innovation, championing the colocation of AI and bitcoin data centers with renewable energy assets. As the first mover in 2018, we have developed nearly 500 MW of data centers in ERCOT, with an additional 5 GWs of data center projects under development. The Role Our team brings deep expertise across electric power markets, project development, and software development, positioning us as trusted experts in this rapidly evolving market. We are seeking a highly motivated and detail-oriented Transmission & Interconnection Engineer to optimize and own our interconnection processes, transmission planning, and site evaluation capabilities. This role is ideal for an engineer with transmission planning or design experience who thinks commercially and thrives in startup environments. You'll bridge technical rigor with business judgment, conducting shadow studies and land assessments, navigating utility interconnection processes, and identifying opportunities that balance engineering feasibility with market opportunity. Working at the intersection of renewable energy, data centers, and grid infrastructure, you'll be instrumental in scaling our powered land development business from early-stage projects to a robust pipeline. As a foundational technical hire, you'll have significant autonomy to build processes, shape strategy, and grow with the company as we expand our impact on the energy transition. Your Day-to-Day • Interconnection Process & Transmission Planning: You will optimize and manage our interconnection workflow from initial feasibility through commercial operation - navigating utility processes, load study requests, liaising with distribution and transmission utilities to understand/adhere to/influence requirements, conducting load flow studies, interfacing with ISOs and industry technical/regulatory bodies, and ensuring projects meet applicable technical standards. You will become our internal expert on grid interconnection across multiple ISOs and utility territories., • Site Assessment & Technical Diligence: You will evaluate potential development sites through transmission capacity analysis, shadow studies, infrastructure assessments, and conceptual designs. You will identify technically viable and commercially attractive opportunities that align with our development strategy., • Stakeholder Management: You will work closely with internal teams and external consultants to maintain alignment, build trust, and keep projects moving. You will balance internal and external resources to meet evolving needs., • Process Development & Technical Infrastructure: You will build the frameworks, templates, and best practices that enable our team to scale efficiently, from interconnection application checklists to technical screening criteria. Your systems will ensure consistency, reduce project risk, and accelerate our development timeline., • Cross-functional Collaboration: You will work closely with our project development, sales, and operations teams to translate technical constraints into business decisions. Your ability to communicate complex transmission concepts to non-technical stakeholders will be essential as you help shape site selection strategy, inform go/no-go decisions, and support commercial negotiations., • Minimum of 4 years of experience in transmission planning, power system design, or utility interconnection engineering, • Bachelor's degree in Electrical Engineering, Power Systems Engineering, or related technical field, • Hands-on experience with transmission planning or design engineering at a utility, ISO, developer, or engineering consultancy, • Demonstrated expertise in interconnection processes, including study management, utility coordination, and navigating ISO/RTO requirements across multiple markets, • Proficiency with technical analysis tools including AutoCAD (DWG files), power system modeling software (PSS/E, PowerWorld, or similar), and GIS platforms, • Experience conducting site assessments including shadow studies, transmission capacity analysis, substation evaluations, and land constraint identification, • Strong understanding of grid infrastructure, transmission system planning, and the technical requirements for interconnecting large electrical loads, • Ability to translate complex technical concepts into business implications and communicate effectively with non-engineering stakeholders, • Excellent organizational skills with attention to detail in managing technical documentation, study timelines, and regulatory submissions, • Commercial mindset with an understanding of how technical decisions impact project economics and development timelines, • Self-starter who thrives in startup environments: comfortable building processes from scratch, wearing multiple hats, and working with ambiguity, • Creative problem solver who can balance engineering rigor with practical, first-principles thinking to find innovative solutions Preferred Skills • Obsession with sustainable energy, sound money, and/or emerging AI technology., • Experience successfully managing multiple projects in a fast-paced environment., • Knowledge of substation designs., • Knowledge of the Engineering, Procurement, and Construction stages of infrastructure development., • Battery and/or data center development experience., • Experience in capacity markets and ancillary services markets., • Transmission planning experience in ERCOT. Company Culture • We are free thinkers, we believe in meritocracy, we challenge assumptions meticulously, and we don’t get overly emotional if we’re wrong., • We believe in providing freedom and responsibility to foster a growth culture based on trust, transparency, and teamwork., • We encourage each other to seek discipline and focus in all parts of life, so that we can always perform at our best on the job., • We are a distributed team on a mission to build decentralized global power markets., • Bonus plan, 401k, and equity participation., • Medical, Dental and Vision., • Phone and Internet stipend, • Home office stipend., • Flexible PTO., • Company gatherings in fun places - the best of being fully remote while still coming together regularly!, • Benefits vary for international applicants.

Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human. We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better. We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with. If you're excited about building something that doesn't exist yet, keep reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels. As a Product Manager, AI Agent Deployment you're embedded with strategic accounts, owning their deployment outcomes while building platform capabilities. Forward-deployed PM meets technical account ownership. You deploy agents and turn those insights into product improvements that scale. You're energized by the loop: deploy agents → drive outcomes → identify gaps → build platform improvements → repeat. * 3+ years in PM, solutions engineering, implementation, TAM, customer success engineering, or product ops * Experience with technical products and enterprise customers * AI-native mindset. You live in Claude Code, Cursor, and max out your LLM limits * You can scope webhooks, OAuth flows, and complex integrations * You ship features, write docs, run demos, and measure what matters * You've lived the problems customers are trying to solve. You know what "great CX" looks like * You can diagnose whether problems are technical, operational, or stakeholder-related and prioritize accordingly * You are comfortable advising CX leaders on organizational design, process optimization, and transformation strategy * Ability to work in North American time zones is a must * Own agent outcomes for strategic accounts end-to-end. * Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix * Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute * Turn deployment insights into platform capabilities that help every customer, not just the one you learned from * Build new agent capabilities that work seamlessly across platforms * Design evaluation systems that make our agents continuously smarter. QA suites, automated testing, performance monitoring * Run full launch cycles from internal testing to GA, including customer enablement * Demo your own products and co-sell alongside sales. You'll be known by name in our customer Slack communities * Competitive salary, equity, flexible remote work * Premium AI tools (ChatGPT, Claude, Perplexity Pro, Cursor) plus quarterly budget for new tools * Clear growth pathways into deeper specialization or team leadership * Meaningful impact. Your work directly shapes our product and company. * Globally distributed team working at the bleeding edge of CX and AI. * Great salary plus the opportunity for equity or stock grants. * Learning budget. If you're growing, so are we. * The thrill of building something new. Join us at a stage where your contributions matter most. * AI-fluency. Make AI your second nature. * Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades. The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite. They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. When things get tough, they adapt and keep pushing forward. The people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem. Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows. At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application. Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the team: The Outbound Product Management team drives the commercialization and market success of PCC's strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements. Job Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact. This role reports to the Sr Manager, Outbound Product Management. Key Responsibilities: • Develop and execute go-to-market plans for new products and strategic initiatives, • Define and refine product positioning and messaging in collaboration with Marketing and Product, • Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Identify and engage target customers for early validation and beta participation; drive structured beta programs and customer validation efforts to ensure commercial viability, • Monitor product adoption, usage trends, and revenue performance metrics; proactively identify growth opportunities, risks, and corrective actions, • Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements, • Provide subject matter expertise for sales enablement, strategic deals, and customer engagements, • Gather and synthesize customer and competitive intelligence to inform roadmap discussions, • Mentor and guide Outbound Product Managers on best practices and GTM execution Your Key Strengths: • 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology, • Demonstrated ability to lead cross-functional initiatives in a matrixed organization, • Strong analytical skills with the ability to interpret adoption and market performance data, • Excellent communication and storytelling skills for both technical and non-technical audiences, • Experience leading GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Experience driving structured beta programs and customer validation initiatives, • Experience supporting strategic, high-value deals and executive-level customer engagements, • Ability to influence roadmap discussions through data-driven market intelligence and competitive analysis Preferred, Not required: • Experience commercializing enterprise SaaS or AI-driven solutions, • Experience working closely with Sales, RevOps, and Customer Success teams, • Healthcare or post-acute industry experience US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $130,000 - $142,000 and 10% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #Remote #Li1 #TechB-P2 #MG-LI1 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Calendly is the scheduling automation platform used by millions for eliminating the back-and-forth emails to find the perfect time — and so much more. As a much-loved brand powering meetings for millions every week, Calendly has built a remarkable GTM machine. A fundamental part of Calendly’s self-serve success and the opportunity ahead is based on how we enable millions of people per year to learn about, and be successful with Calendly. In this newly created role, you will have overall responsibility for our Self-Serve Content & Web function. You and your team will be responsible for our self-serve properties and content, which currently includes Calendly’s Marketing Website, Help Center, developer portal, careers site, and more. Core to the function’s success will be how we deliver high quality self-serve content for prospects and users, and how we transform what we have in the market today to be truly at the forefront of self-serve experiences. The team is made up of developers, operations managers, designers, content creators (in our Customer Education team), and strategists with experienced managers supporting you. This is not a traditional marketing website role – you will drive a transformative vision for self-serve content, unified self-serve experiences, conversion rate optimization, and how we represent Calendly’s brand in-market. You will report directly to our VP, Growth, and work very closely with our Analytics, Brand and Product Marketing, Lifecycle, and many other partners across the business. In a typical week, you could be working on: • Building out and supporting the delivery of our web and self-serve content vision and roadmap – guiding the team as they make strategy, design, content, and tooling decisions to execute against this roadmap, and packaging the vision and decisions for leadership review and feedback, as appropriate., • Helping evolve the customer education team to think about the entire prospect and user journey, giving feedback and direction on content quality, strategy, and distribution., • Overseeing our experimentation program – supporting our Website Strategy and Web Operations leaders to prioritize experiments that support the goals of the web properties., • Supporting our top-of-funnel organic growth (predominantly organic search, landing pages, etc.) through an SEO/AEO strategy executed by our Website Strategy Lead and agency partners., • Ensuring a tight feedback loop and partnership with our Support organization, so self-serve content responds to real-customer insights and opportunities, and with other partners across the Business that we support., • Regularly reviewing dashboards, analytics, and custom analyses to help you understand exactly how prospects and customers consume content, navigate sites, and the business grows., • Managing and mentoring your team, ensuring consistent alignment towards goals, a clear understanding of what amazing looks like, and consistently pushing the team on new ways of thinking about great execution, content, and design., • At least 8+ years of experience in Website and/or Content Marketing roles in B2B Saas, including significant leadership experience., • Content skills - outstanding written communication skills and love communicating value in a clear, human way. You know a lot about customer education, content marketing, and have experience across other mediums too., • Technical marketing skills – you’ve spent enough time in Content Management Systems, analytics platforms, session recording tools, interactive demo tools, and know the lay of the land. You’re not a developer, and not the most technical on the team, but you’re AI-savvy, understand how it all works, what’s happening in the industry, and opportunities that exist., • Analytical skills – you’re not quite an analyst but able to tell a story with data, and even access, transform and analyze data at a basic level., • An eye for design – you have a good sense of what great web design looks like, and can partner with designers to give constructive feedback with a vision in mind., • A strong sense of creativity – you’re always dreaming up big ideas, trendscraping the latest by best-in-class companies, and eager to try anything., • You are both a visionary and a driver. We’re building a new way of doing things. To be successful you’ll be able to dream up and articulate the top of the mountain, build a plan, ensure your team is onboard, and push yourselves to execute to a point of impact or learning – with positive energy, clarity and in a highly collaborative manner., • Bonus: Experience in a hybrid PLG/SLG business where you have worked in service of both self-serve and enterprise customers., • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at ___. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement ___ Candidates residing in California may visit our Notice at Collection for California Candidates here: ___ The ranges listed below are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and___. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 Tier 1 Salary Hiring Range $217,143.36 - $325,715.04 USD Tier 2 Salary Hiring Range $199,048.08 - $298,572.12 USD Tier 3 Salary Hiring Range $180,952.80 - $271,429.20 USD

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment., • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work., • Highly Adaptable: You excel in a fast-paced and dynamic organizational setting., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: 171,200 - 235,400 Zone 2: 154,100 - 211,860 Zone 3: 145,500 - 200,090 • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,00 - 200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

About Toast: Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? (Team Info) Toast is building a Toast-owned Networking Platform that makes restaurant connectivity secure, performant, and effortless to deploy and support at scale. As Product Manager for Network Engineering, you will drive strategy and execution across our managed networking stack (Pronto, Meraki, UniFi) and partner deeply with Engineering, Hardware Ops, Care/Onboarding, and Security & Compliance to deliver platform capabilities that improve restaurant uptime, accelerate onboarding, and reduce operational burden. A day in the life (Responsibilities) • Product strategy & roadmap for Toast-managed networking across hardware, firmware, dashboards, observability, and support tooling, • Owning the end-to-end connectivity experiences and building the next generation management tools for Toast networking devices, • Discover customer pain points and unmet needs and drive for high quality feature requests, • Develop Product Requirements Documents to drive hardware development, as well as communicate feature requests to the engineering team in a fast-paced environment, • Deeply understand the competitive landscape and strategize and prioritize resources so we build the best products to win, • Lead by influence. Work closely with the Toast product, UX, engineering and operations teams to support business needs, develop business case, justify the ROI, and owning the product roadmap, • Work closely with the Marketing, Finance, Operations and Customer Success teams to execute flawless launches, • Source new networking products and drive the qualification of the product internally and externally, • Analyze and track product KPIs to understand how hardware products are performing in the field post launch Do you have the right ingredients*? • 5+ years of Product Management experience (or equivalent), • Proven ability to lead products that sit at the intersection of software + hardware + operations, with many internal stakeholders., • Strong technical fluency in networking fundamentals such as VLANs, SSIDs, firewalls, captive portals, observability and telemetry., • Track record of shipping products that measurably improve reliability, operational efficiency, or support outcomes., • Excellent cross-functional leadership: you can align teams without direct authority and drive execution in ambiguity. Special Sauce* (Nice to Haves) • Experience with managed networking ecosystems (e.g., Meraki/UniFi), ISP/carrier concepts, IoT devices or cellular failover solutions., • Experience building support tooling: automation for operations teams, • Familiarity with AI-assisted support systems (retrieval + telemetry lookup, action execution with guardrails)., • Experience in user experience design and research is a plus, • Experience in data mining and/or querying skills is a plus AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$115,000—$184,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location(s): US (remote), Boston (hybrid), or New York (hybrid) Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. Bready* to make a change? Fintech at Toast operates one of the most critical portions of the Toast infrastructure: processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers; we process millions of dollars in transactions per day. We are seeking a Staff Software Engineer to join our Payments team to build out our unified payment processing solution. This platform offers a single, integrated service for payment acceptance across various channels and supports a configurable enterprise approach. It is designed to allow a build-once, available-to-all strategy for both existing and emerging payment methods. The successful candidate will guide and contribute to the development of services providing supporting and core functionality within and around this payment processing solution. About this roll* (Responsibilities) • Plan, design, build, and deliver features for Toast’s payments products, • Plan, develop, and implement best practices such as automated test suites to ensure the code shipped to our customers meets the highest quality standards, • Roll - pun intended! - features out to customers, including monitoring for success, • Collaborate with our PM (and UX) on the definition and design of features, • Collaborate and partner with a wide array of teams across Toast in order to spread knowledge inter- and intra-team, • Lead and work with experienced engineers to deliver design and code review Do you have the right ingredients*? (Requirements) • 8+ years of experience in designing and implementing robust backend services, • Ability to step into a technical leadership role on the team, guiding/coaching/mentor more junior engineers on best practices in architecture, design, coding, testing, deployment, etc., • Proven ability to design and develop scalable and secure APIs that integrate with various internal/external systems, • Applied knowledge of best practices in API lifecycle management, including versioning, documentation, and deprecation strategies, with the ability to share this amongst the team and peers, • Demonstrated experience with microservices architecture and containerization technologies for enhanced scalability and maintainability Special Sauce (*Nice to Haves) • Demonstrated proficiency with DynamoDB or PostgreSQL, • Proficiency in Kotlin (or Java and willing to learn Kotlin) and Kotlin-specific frameworks and libraries for building efficient backend solutions, • Experience with modern data architectures (event sourcing, OLAP, ETL/ELT, streaming data), • Experience designing payments APIs, • Familiarity with PCI-DSS, • Familiarity with AI-augmented development workflows and tools (e.g., Claude Code, GitHub Copilot, Codex, or similar) AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $168,000 - $269,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Brale is building the future of programmable finance with compliant, blockchain-native infrastructure. We help businesses launch, scale, and operate digital asset programs with confidence. Customer Success is at the core of how Brale accelerates launches, drives sustainable outcomes, and creates trusted customer value. As Brale’s first Customer Success hire, you won’t just support clients, you’ll shape hey build and benefit from stablecoins from day one. Every launch, onboarding, and proactive solution you deliver will set the standard for how we scale trust in stablecoins and programmable finance. This founding role sits at the intersection of customer experience, technical execution, and growth. You’ll own the journey post-signature, guiding clients from first integration to ongoing value, while building the systems, playbooks, and culture that make Brale’s CS function both responsive and anticipatory. Your work will accelerate time-to-live, drive adoption and retention, ensure compliance, and uncover new opportunities across currencies, chains, and workflows. In short, you’ll turn customer relationships into Brale’s most powerful growth engine and play a central role in building multiple $100M+ ARR business lines. * Act as the founding individual contributor. Own onboarding, relationship management, and customer growth while establishing Brale’s Customer Success foundation. * Build, evolve, and scale an AI-powered LLM to serve as the front line for Customer Success, ensuring proactive engagement, consistency, and efficiency at scale. * Create modern processes for issue management, escalation, and cross-functional resolution, with accountability to clear customer SLAs and business outcomes. * Transition into leadership by strategically hiring, onboarding, and coaching team members where human expertise adds the most value via a lean, technology-enabled CS discipline. * Serve as the directly responsible individual (DRI) for getting clients live on Brale, thereby owning the journey from signed agreement to first live transaction. * Lead end-to-end client onboarding, with a focus on speed, clarity, and customer confidence. * Implement systematic processes for ticketing, sandbox/prod setup, and API integration * Deliver a frictionless onboarding experience that reduces churn risk * Define explicit success metrics for each program (issuance volume, transactions, revenue share, SLAs) * Lead QBRs and health reviews to drive adoption, retention, and expansion * Identify opportunities to extend programs across chains, currencies, and new workflows * Ensure customer programs operate within approved flows of funds and regulatory frameworks * Coordinate attestations, reporting cadences, and compliance checkpoints in coordinate with Brale Compliance discipline * Provide best practices for API usage, automations, and runbooks * Triage and escalate customer issues with clear SLAs * Identify and flag recurring issues or patterns across customers, ensuring they are prioritized and resolved working with Product, Engineering, and Operations. * Capture structured feedback informing roadmap, process improvement and case studies * Establish CS playbooks, dashboards, and customer health scoring models * Collaborate cross-functionally with Sales, Product, Eng, Finance, Legal and Compliance * Time-to-live ≤ 30 days from signature to first mint * Time-to-value ≤ 60 days to first revenue share payout * Retention: ≥95% logo retention; ≥120% net revenue retention * 100% compliance hygiene and on-time attestations * CSAT ≥ 4.7/5 * 5-7 years of progressive experience in Customer Success or related roles, demonstrating the ability to be both a strong do-er and an effective leader, either as a top individual contributor ready to step into leadership or as an established leader with 2–3+ years managing CS. * Blockchain-native or deeply passionate about crypto and payments. Experienced in fintech. * Well versed working cross functionally with compliance, legal, risk and finance functions * Entrepreneurial mindset: thrives in ambiguity and building from scratch * Ability to manage escalations and provide calm leadership in high-stakes moments * Multidisciplinary fluency across technical, legal, and operational contexts * Strong ability to build and maintain relationships with client leadership * Hands-on experience with Intercom, Slack/Telegram support, and/or AI-driven CS tools * Available in U.S. time zones with flexible responsiveness to customer needs * Founding Customer Success role with direct impact on Brale's trajectory * You enjoy learning something new every 9 minutes. * Opportunity to build CS systems and culture from the ground up * High-growth environment with exposure to cutting-edge blockchain applications * Collaborative, ambitious, and mission-driven team

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

About the Job: The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts, guiding our new and existing customers through implementation and adoption with a heavy focus on 1:many outreach tactics and leveraging data to engage with the right customers at the right time. This is a relatively new team at LaunchDarkly, and the best candidate for this role will have a passion for customer success, experience leveraging data to manage a large customer portfolio, and an interest in helping to build a best-in-class Digital Led CS organization while executing at a high level. Responsibilities: • Customer Onboarding: Leverage customer journey data to understand which customers need additional support through onboarding. Drive them to 1:many marketing engagements or work with them 1:1 to ensure all customers in your portfolio are onboarded and activated correctly., • Risk Identification and Mitigation: Use data and product signals to proactively identify risks. Develop both 1:many and 1:1 risk mitigation strategies and coordinate across the account team to steer customers towards success., • Technical Guidance: Maintain a deep level of LaunchDarkly product knowledge and provide customers with direction on implementation and adoption best practices., • Prescriptive Selling: Monitor how customers are tracking against their key goals and outcomes. Identify opportunities for customers to purchase additional products, services, and adopt new features to maximize the value of our solution., • Trusted Advisor: Build trust quickly and provide prescriptive guidance to help customers get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: Identify and support key advocates within customer organizations who actively promote the value of LaunchDarkly. Leverage success metrics and value-driven insights to gain executive sponsorship in partnership with your Champion., • Renewal and Expansion Focus: Own and forecast the renewal process on a weekly basis. Work directly with customers, sales, and deal desk to execute renewal agreements on time and identify expansion opportunities within accounts. About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a highly ambiguous, start up environment. This is a new team at LaunchDarkly and you will be helping to build the organization while executing within it!, • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Highly Data Driven: You enjoy identifying trends in data and have a proven track record of leveraging data to make informed decision making on behalf of your customers, • Intellectually Curious: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You are able to prioritize a large customer portfolio to engage with the right customers at any given time. You do not require a lot of external direction to organize and manage your workload., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • Located in the Continental US, • 5+ years in a customer-facing role, ideally in scaled/1:many/tech touch onboarding/implementation, account management, customer/partner success, or customer support, with a track record of exceeding targets., • Proven success in a 1:many/tech touch/tech-led Customer Success organization., • Highly data-driven with experience using product telemetry and growth/risk signals to target the right customers at the right time., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Digital Led Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC, or another sales methodology is preferred., • Strong project management skills with experience holding customers and cross-functional teams accountable to a timeline., • Experience working with a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space is preferred., • Exceptional time management and organizational skills., • An existing level of technical knowledge and know-how. We will teach you all about LaunchDarkly, but you should already have foundational knowledge in the space!, • Proven ability to advocate for both customers and the company, mediating between customer requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,000 - $187,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,000 - 168,000**, • Zone 3: All other US locations - $116,000 - $159,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

We are looking for a full-time School Experience Manager to take on ownership of a portfolio of ManageBac+ clients in the Americas using our products and solutions. Focused on supporting schools throughout the Americas, this position is critical to the maintenance and growth of our existing client base and is often the face of the company. We seek personable and professional School Experience Managers willing to be creative and think outside the box while aligning their work with broader team and company goals. The right candidate will be a self-starter with K-12/ed tech knowledge who can stay focused on their priorities while working within a highly collaborative team to ensure we provide the best possible client service. The responsibilities of a School's Experience Manager (SEM) include: Relationship Building • Manage healthy and robust relationships through regular engagement and communication with the portfolio; this includes onsite visits to schools and attending conferences (10% travel), • Creatively use tools to maximize meaningful communication and client interface, • Partner with regional leads to identify further opportunities to serve client needs through regional events, building digital communities, and more, • Leverage other teams (Support, Implementation, PD, etc) to serve client needs, • Track and understand the health of clients within the portfolio, • Identify at-risk situations and partner with the Regional Lead or Director to address these, • Identify and deploy micro-campaigns, • Discover/prospect for cross-sell/upsell opportunities that can be passed along as referrals to the Sales team, • Strong understanding of IB program structures and requirements (PYP, MYP, DP, CP), including core components, assessment models, subject groups, and key coordinator workflows (e.g., unit planning, projects, CAS, EE, TOK, and IBIS processes)., • Balances team and individual responsibilities; supports everyone’s efforts to succeed., • Proficiency and/or willingness to learn common business and communication technologies (i.e., SalesForce, HubSpot, Zoom, Skype, Slack, etc.)., • Experience using ManageBac+ preferred, but not required., • $60,000 - $65,000 annual salary*, • PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events, • Medical, dental, vision, life and disability insurances, • Monthly health and wellness allowance, • Home internet allowance, • 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds, • Company AT&T wireless plan, • Professional development activities & budget, • Various employee recognition programs and company sponsored social events Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport. Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria is a global company that offers primarily remote work with the option to access a coworking space if desired. While we have a hub in Portland, Oregon, currently we also support hiring of full-time employees in 12 states: Delaware, Florida, Georgia, Illinois, Indiana, Maryland, Michigan, New Jersey, North Carolina, Ohio, Pennsylvania, and Texas. ___At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services. We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.

The role, in a nutshell: We’re looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions offer. Skills/Job Requirements: • Define and execute sales plans for your assigned territory, • Convey value prop and product differentiators to prospects and customers, • Forecast, meet, and exceed quota, • Through a combination of inbound and outbound leads, develop and manage leads funnel, • Manage business and track opportunities through CRM and other supporting tools, • Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering, • Understand the competitive market, being familiar with competing companies and their offerings Candidate Background: • 1+ years of selling SaaS/Security experience required, • Candidate must be located in the Western region of the United States, • Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC., • Strong track record consistently overachieving sales targets, • Ability to learn new products and create/learn processes quickly, • Competitive/Driven, • Excellent communication skills verbal and written, • Team player, • Must be willing to travel to clients to support sales relationships (if required), • Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: • SaaS or Developer tools sales experience, • Startup experience, • A strong sales aptitude and fundamental understanding of the sales process, • A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment, • Ability to thrive in an agile environment with an ever-evolving set of solution On Target Earnings: $175,000 About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

Who We Are Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Are you bready* for a change? Toast is looking for a Senior Software engineer to join our enterprise quick service restaurant team. You will get to work across the entire Toast platform, including our POS, backend, and front end systems. As a member of the enterprise team, you will help ensure that the product is being built to meet the new and expanding needs of these customers. A day in the life (Responsibilities) • Design, build, deploy, and maintain highly resilient and scalable features across Toast’s enterprise management products, • Lead complex projects that improve functionality and reliability for our customers, • Partner with a wide array of teams across Toast, • Ensure quality by building automated testing for changes, • Roll* features out to customers, including monitoring for success, • Collaborate with UX and PM on the definition and design of features, • Mentor and coach other engineers What you'll need to thrive (Requirements) • 5+ years experience building backend services and APIs, • Extensive experience working with an Object Oriented Language like Java or Kotlin, with a deep understanding of testing, quality, and best practices, • Experience shipping production services and balancing getting things done with platform stability and reliability, • Experience building backend services and APIs and scaling distributed systems, • Experience building android applications with Kotlin is a plus, • Experience building front end applications is a plus, • Focused on delivering positive impact for Toast customers, • Enjoys working in a team environment with a shared code-base, • Excellent cross-team communication skills on complex technical topics AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$138,000—$221,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the role: The Growth team is looking for a Senior Product Manager to help grow Samsara’s revenue by scaling our product-led, self-serve experiences across the customer lifecycle — from trial through purchase, expansion, and renewals. In this role, you will partner closely with engineering, design, sales, marketing, finance, and go-to-market teams to build intuitive experiences that help customers discover value, transact seamlessly, and continue to grow with Samsara over time. This role is a great fit if you’re passionate about growing businesses through great product experiences, enjoy working across complex systems, and thrive in environments where data, experimentation, and customer empathy guide decision-making. This role is a remote based role in the United States. In this role, you will • Define and own the strategy and roadmap for product-led, self-serve growth across key lifecycle stages, including trials, purchase, expansion, and renewals., • Research customer needs, business goals, market dynamics, and product usage data to identify high-impact opportunities and prioritize investments., • Own delivery end-to-end, from discovery and definition through launch, iteration, and measurement., • Partner deeply with cross-functional teams across Engineering, Design, Sales, Marketing, Finance, Business Technology, and other GTM teams to align on goals, requirements, and execution., • Work closely with engineering and design to build intuitive, scalable self-serve experiences that reduce friction and accelerate time-to-value., • Integrate experimentation into the product development process, developing and running A/B tests and other experiments to improve conversion, adoption, retention, and revenue., • Define and track success metrics for self-serve and product-led growth initiatives, using data to evaluate impact and guide trade-offs., • Contribute to the evolution of Growth Product Management at Samsara, sharing best practices and helping scale effective growth processes., • Champion and model Samsara’s cultural principles — Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team. Minimum requirements for the role • Bachelor’s degree in a technical field or equivalent practical experience., • 6+ years of experience in customer-facing product management., • Proven ability to independently synthesize customer insights, data, and business needs into a clear product strategy and roadmap., • Experience leading cross-functional initiatives end-to-end to ship products or features., • Strong project management and organizational skills, with attention to detail., • Strong product instincts and a keen eye for best-in-class user experiences, with the ability to simplify complex workflows., • Solid analytical skills and comfort working with product and business metrics., • Excellent communication skills, including the ability to clearly influence stakeholders and executives., • Bias toward action and comfort operating hands-on in ambiguous problem spaces. An ideal candidate also has • Experience in growth, product-led growth (PLG), or self-serve product management in B2B SaaS., • Experience owning or optimizing trial, purchase, or renewal experiences., • Hands-on experience running experiments (A/B tests, funnel optimization, cohort analysis) to improve product and business outcomes., • Familiarity with B2B sales motions and how self-serve and sales-assisted experiences work together., • MBA or Master’s degree in a technical or business field.

Role - Windows Infrastructure Engineer Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge Microsoft infrastructure technologies to build secure, scalable, and highly available enterprise environments. As we continue to grow, we’re looking for a skilled Windows Infrastructure Engineer to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. We are looking for OPT/CPT/H4 EAD/TN/E3 or any other Non-immigrant visa people who are looking for an H1B sponsorship for the year 2027 quota. Company: Bright Vision Technologies ( ___ ) Job Title: Windows Infrastructure Engineer Job Location: Bridgewater, New Jersey - 08807 Onsite/Hybrid: Remote FULL-TIME ROLE WITH BRIGHT VISION Job Description: Environment: Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP, PowerShell scripting, Azure AD, Microsoft Entra ID, Windows Failover Clustering, IIS, Virtualization (VMware/Hyper-V), Patch Management, Backup & Recovery, Security Hardening, Monitoring tools, Git, Agile methodologies BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. For every role, a coding test is required, so apply only if you are confident and technically strong. We prefer at least 3 to 5 years real time experience. If you are a Windows Infrastructure Engineer with the above skills and are looking for an H-1 B sponsorship this year, please send your resume immediately to ___. Best Regards Sairaj Sales Manager Bright Vision Technologies Email: ___ (O): (908) 505-3454 | ext 1011 Address: #991 Route 22 West, Suite 200, Bridgewater, New Jersey - 08807 we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position offered by “No Fee agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment. Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like Hubspot, Rippling, and Toast, and hundreds more. For more information, visit ___ ___. About the Role: We are looking for a Senior Engineer to join our engineering team. In this role, you will work at the forefront of LLMs and AI agents to transform the way enterprises do outbound sales and generate pipeline. You will have the opportunity to help scale our existing products and build new products alongside our customers. As a senior member of the team, you'll work closely with the engineering leadership team to shape technical and product vision. If you're passionate about working in a fast-paced environment and help build a category defining sales product, we want to hear from you. What you’ll do: * Build and maintain scalable, high-performance applications across the full stack * Lead the design and implementation of new features in our core platform * Collaborate closely with product, design, and other engineering teams to deliver impactful solutions * Architect and develop front-end components using React and TypeScript * Work on back-end services and APIs with Node.js and Python * Mentor and guide junior engineers in best practices, coding standards, and architectural principles * Own the end-to-end delivery of features, from ideation to production * Continuously improve the performance, scalability, and reliability of our applications * Contribute to the company’s technical roadmap, setting standards for code quality and development processes * Help define and evolve the team’s engineering culture We’re looking for someone who has: * At least 3 years of experience in full-stack engineering, with expertise in React, TypeScript, Node.js, and Python * Proven technical leadership experience for at least 1 year, ideally with some experience in mentoring junior engineers * Demonstrated ability to thrive in fast-paced and high-growth environments * Ability to work in the San Francisco office 3+ days per week * Strong communication skills and the ability to work effectively in a team-oriented environment * Past experience working at a startup or fast-growing tech company Compensation at Nooks for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options, comprehensive health, dental, vision, life and disability insurance coverage, hybrid work, and unlimited paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment. We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $150K - $225K annually. Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Nooks is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws. Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

As a Senior Customer Success Manager, you will independently manage strategic customer relationships and ensure long-term value realization across a portfolio of mid-market and enterprise accounts. You will lead success planning, drive adoption and engagement, and mitigate risk while collaborating cross-functionally with Product, Engineering, Sales, and Support. Your work will have a direct impact on retention, satisfaction, and account growth, and you’ll contribute insights to help evolve customer and internal processes. • Confident operating independently, navigating strategic accounts, and aligning customer needs with organizational goals, • Comfortable managing technical and strategic issues, leveraging internal partnerships to drive outcomes, • Effective communicator with the ability to present complex ideas clearly across a range of audiences, • Adaptable and proactive in dynamic, fast-paced environments with a continuous improvement mindset, • Manage strategic customer relationships post-sale, focusing on adoption, retention, and value delivery with minimal oversight, • Deliver outcome-oriented QBRs/EBRs and lead success planning to align customer goals with platform capabilities, • Drive platform adoption and feature engagement through best practices, enablement, and education on roadmap developments, • Monitor account health using data-driven insights; proactively identify risks and lead coordinated mitigation efforts, • Resolve complex escalations with timely, clear communication and a focus on long-term customer trust and satisfaction, • Collaborate with Sales, Engineering, and Support to influence renewal and expansion outcomes, • Represent the customer voice internally, providing structured feedback to Product and other teams, • Support knowledge sharing and contribute to internal process development or mentoring where relevant, • 8+ years of experience in enterprise SaaS, with at least 3 years in Customer Success, TAM, or support roles, • Proven track record managing complex customer relationships, including executive-level stakeholders, • Strong communication, analytical, and problem-solving skills with an emphasis on delivering measurable outcomes, • Technical familiarity with internet and networking technologies; experience with security products is a plus, • Proficiency in CRM and support tools such as Salesforce and Jira, • Bachelor’s degree in a technical field (e.g., Computer Science, Engineering) or equivalent professional experience #LI-EM3

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing. In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. We're looking for a strong business developer with experience in the drug discovery space to join our team! As a Business Development Manager overseeing key accounts, here's what you'll do: • Will be responsible for sales of Eurofins Discovery full portfolio comprised of chemistry, pharmacology, both products and services within assigned key accounts by maintaining current business, expanding to new therapeutic areas and gaining new revenue from other portfolio offerings., • Maintain a proficient understanding of the drug discovery process and selling the portfolio to the US client base., • Prospect within key accounts for the client persona that requires services or products for use in drug discovery., • Build client relationships through use of strategic selling skills and various collaborative approaches with frequent client visits and business reviews., • Provide recommendations and feedback for operational strategy needed to meet client requirements., • Develop key account business plans to grow account-by-account on a strategic basis and monitor against the goals of the plan on quarterly basis. This includes developing KPIs for accounts to demonstrate success in growing the portfolio of business. Pivoting the plan based on changes in customer need as pertinent and working closely with the operational sites within Eurofins Discovery to adopt to customer requirements., • Report on and strategize on competitor activities observed in the region/ globally., • Provide monthly reports against key metrics as defined., • Develop collaborative relationships with Sr. Leaders of the Eurofins Discovery companies in order to support their business and gain knowledge from them about the business., • Work closely with Eurofins sales teams that have relationships with the strategic account in other regions around the globe to effectively implement the account strategy., • Work closely and collaboratively with Marketing to design and implement territory and regional strategies to promote the portfolio and the Eurofins Discovery brand., • Utilize sales and marketing channels effectively including web site, ecommerce, marketplaces and participate effectively and proactively in customer events such as webinars, tradeshows and customer site events., • Travel approximately 30-50% of the time. What we are looking for: • 5+ years’ of experience in field sales with strong understanding of drug discovery and in particular discovery chemistry., • Experience developing and managing large key accounts typically pharma and biotech., • A minimum education of a B.S. chemistry or pharmacology or related discipline and 5 years of sales experience in selling products and services for drug discovery. Excellent knowledge of the pharmaceutical drug discovery and development process, preferably but not necessary to have worked in drug discovery., • Understanding and prior experience in the CRO market and proven ability to analyze and act on the global business trends to drive regional business development activities., • Strong presentation skills. Collaborative nature to work with multiple internal stakeholders., • Ability to endure normal travel to customer sites via mass transportation, personal car, and air travel., • Ability to travel internationally to major regions around the globe with limited restrictions (sales meetings, customer visits, training and customer audits) Salary Range: $125,000 - $150,000/yr. The position is full-time, Monday-Friday, 8 a.m.- 5 p.m., with overtime as needed. • Excellent full time benefits including comprehensive medical coverage, dental, and vision options, • Life and disability insurance, • 401(k) with company match

ABOUT CORDIAL We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message. We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day. OUR VALUES • Communicate better than the rest, • Own it, every time, • Solve client problems tenaciously, • Make Waves POSITION SUMMARY The Cordial Solutions Engineer is the team member regarded as the Cordial subject matter expert. You will be responsible for guiding Cordial clients through a successful implementation of the platform, third party integrations, and providing solutions for complex and unique use cases. YOU WILL • Be client obsessed. You will consult with clients directly as a subject matter expert of the Cordial platform. You will assist clients in understanding how they can apply new product features and enhancements to align with their business goals. And you will develop and share best practices to clients. Clients will adore you., • Make implementations look easy. You will help clients implement Cordial’s RESTful API and JavaScript Snippet into their marketing stack and maximize the value generated from the Cordial platform. Easy breezy., • Solution like a boss. You will identify issues, recognize patterns, propose solutions and help to create repeatable processes and/or documentation to assist with the long-term success of our internal team, clients, and partners. You will enable clients to use dynamic scripting for email language and machine learning capabilities. You will design data structures that will gracefully flow downstream and integrate into Cordials object model. You will always be thinking of solutions., • Act as and help the Project Manager. You will manage internal stakeholders and external client expectations on projects and timelines., • Collaborate all day, everyday. You will work closely with the product team to improve client adoption across our entire platform. You will also collaborate with our Client Success, Strategy, Support, and Sales teams to ensure Cordial is continuously meeting and exceeding our client’s expectations and goals., • Be an organized sensei. You will document and record all completed project work allowing a manageable framework that everyone can access for success. Obsessive documentation is key to being great. You know that. ABOUT YOU • You are seasoned. You hold a BS in Computer Science or a closely related field. You have a minimum of 4 years of experience in professional services. You have a track record of driving meaningful, successful implementations and managing client projects. You’ve got some tricks up your sleeve!, • You love technology. You are eager to be an expert in Cordial’s technology and you’d work diligently to remove any friction preventing our clients from unlocking the power of the platform. Cordial has a robust ecosystem with various inputs/outputs including a RESTful API, JavaScript Tag, Dynamic Scripting for Email/SMS/Push, and a sophisticated UI. All that sounds fun to you, so keep reading., • Your superpowers are your technical skills. You have a strong understanding of RESTful APIs, you are comfortable with JSON data structure, you read/write HTML/CSS/JavaScript, you have experience with PHP (or other programming language), and you are capable of using Browser Developer Tools. Also you understand differences between SQL and noSQL.Your family doesn’t understand what you do for a living; they just know you’re wicked smart., • You are a professional problem solver. You have the ability to handle difficult or unexpected technical issues and/or complex business challenges while remaining calm and identifying solutions. You will handle incidents, escalations, and exceptions in a professional manner because you’re a pro!, • You are confident. You have no problem working with senior level marketers, IT /systems integrators and marketing technology and services partners., • You like to juggle and project management comes naturally. You are able to manage multiple open projects at any point in time, with varying degrees of complexity and business priority., • You navigate well in organizations. You have an uncanny ability to collaborate with internal teams including Experience Management, Strategy, Support, Product, Engineering, Sales, and the Executive Team., • You don’t mind a little chaos. You have a track record of delivering phenomenal results in a dynamic, autonomous start-up environment., • Last but not least, you embody Cordial’s values., • Currently located in the US. BONUS POINTS IF YOU • Have experience in enterprise marketing automation, email marketing and/or digital marketing industries., • Have enterprise client experience. COMPENSATION & BENEFITS $95,000.00-$130,000.00 base salary annually. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture! Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law. Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Company Description Founded in 1985, CTG is a major importer and distributor of consumer products for customers in the retail industry across North America. CTG’s mission is to supply quality branded products at competitive prices. Our innovative and high perceived value packaging has strong consumer appeal that helps generate high turnover for our retail trade customers. Our corporate name reflects our focus on developing exceptional brand identities that represent the best value to consumers. CTG’s great instincts for value and quality have resulted in an exceptionally strong presence in the consumer products market. Our full range of categories now includes giftware, home décor, novelties, kitchenware, housewares, stationery, candles & candle holders, health & beauty, hair accessories, household products, toys, electronic accessories, seasonal products and more. We design, import, manufacture and distribute over 13,000 active items. With a wide selection of comprehensive programs and more than 45 proprietary brands, we provide a true one-stop product solution for our valued customers with unequaled variety and depth. For more information, visit: ___ Position Key Duties and Responsibilities: The Independent Sales Representative will work directly with the US Head of Sales, while also working closely with cross-functional teams in the corporate office. As an integral part of the sales team you will both develop new and manage existing sales opportunities across your territory in numerous customer segments. While at CTG you will also help define and execute CTG strategic sales plans based on business objectives, customer and consumer insight, and global market trends. Key will be your highly motivated abilities to combine your sales savvy with a customer first focus, as you look for creative ways to help us achieve our corporate goals for revenue growth, profitability, and market leadership. As an independent contractor, you will have the freedom to determine your own schedule, and be paid commission plus bonus every month based on your skillset and work ethic. The position may have other collateral duties as assigned. • Open new retailer accounts as well as service existing customers., • Be a product expert, with the goal of matching our product ranges to the needs of the customer., • Conduct sales presentations through face to face contact as well as over the phone or via video call., • Develop sales presentations and provide reports regarding forecasts and sales progress., • Develop sales goals for a designated customer base while servicing their needs with the utmost level of professionalism., • Work closely with the merchandising team for product knowledge and provide feedback from customers., • Work closely with the Customer Service and Accounts Receivable teams to ensure a seamless and integrated approach to customer satisfaction and efficient account management., • Ability to be an effective member of the team while primarily being independently motivated with minimal supervision, • Fully utilize sales tools (e.g. mobile devices, electronic catalogue, e-commerce website) developed by CTG, • Consistently meet or exceed company's performance expectations., • Other tasks assigned by leadership. Qualifications: • College or high school diploma, • 3 + years proven B2B sales experience. Experience in the gift, furniture or home décor industry preferred but not required., • Proficiency in Microsoft office, and have used and must be familiar with CRM Software (ie salesforce, EMUN, or marketime), • You must be in possession of a valid driver’s license, and must own and maintain your own vehicle., • Excellent communication, organizational and interpersonal skills., • You are a highly motivated self-starter who is detail oriented and capable of prioritizing work flow., • Strong follow-up skills.

Location: Remote (Americas) - (Global Application Allowed, choose the region closest to you to apply) Position: Ecosystem Growth Manager (AI & DePIN) - Americas Company: ChainGPT Position Type: Full-Time ChainGPT is at the forefront of AI and Blockchain Technology, enabling and transforming Web3 through AI. Our AI-powered tools equip users with fast and accurate information to navigate the dynamic Blockchain industry. We are seeking a relentless Ecosystem Growth Manager to solve one of the hardest challenges in Web3: the Cold Start problem of a new Layer-1. You will be the architect of both supply and demand within the AIVM ecosystem—responsible for onboarding GPU compute providers, attracting AI builders, and securing enterprise data partners who will power real-world adoption. This is not a token-sales role. You are championing a decentralized cloud infrastructure that competes directly with centralized giants while offering cryptographic proofs and verifiable inference. Your work will define the early foundation—and long-term success—of AIVM’s ecosystem. Supply-Side Growth (DePIN Infrastructure) • Identify, evaluate, and onboard GPU clusters, independent data centers, and miners repurposing hardware for AI compute., • Build and manage a high-quality pipeline of Resource Providers contributing compute power to AIVM., • Scout top-tier AI developers, agents-as-a-service builders, and Web3 protocols requiring verifiable inference., • Persuade teams to deploy their AI agents, models, and applications on AIVM instead of centralized cloud providers., • Negotiate high-impact integrations with Data Availability layers, Oracle providers, enterprise infrastructure partners, custody solutions, and tooling providers., • Collaborate with Product and Growth teams to structure targeted incentives: Ecosystem grants, “Global Hunt” acquisition campaigns, and liquidity mining and supply-side reward programs, • Bridge communication between enterprise partners (who operate in fiat) and the crypto-native architecture of AIVM., • Translate technical, economic, and compliance requirements into clear pathways for adoption., • 3+ years of experience in Web3 BD or Ecosystem Growth, ideally at a Layer-1, Layer-2, or DePIN (Decentralized Infrastructure) project., • Technical fluency in AI and blockchain fundamentals: understanding inference vs. training, the value of H100-class GPUs, and the importance of sovereign chains., • Strong network of builders and operators—including node operators, GPU providers, validators, AI developers, and protocol teams., • Proven track record of closing deals end-to-end: from outreach to negotiation to technical integration to Mainnet launch., • Highly autonomous and able to build, manage, and scale your own pipeline in a fast-paced environment., • Experience onboarding compute providers or managing infrastructure supply., • Background working with enterprise AI workloads or cloud infrastructure., • Familiarity with incentive design, token economics, or ecosystem grant frameworks., • Work alongside the ChainGPT core team on high-impact AI and Web3 products across our ecosystem., • Remote-first setup with flexible hours, focused on outcomes, trust, and ownership., • Competitive compensation, with performance-based upside where applicable to the role., • Fast-moving environment with direct collaboration across all team members, including senior management, and clear accountability with no micromanagement., • The support to do your best work, including the tools you need, structured onboarding, and clear room to grow. Company Culture and Values At ChainGPT, we value Trust, Effective Speed, Innovation, and Growth. As our Ecosystem Growth Manager (AI & DePIN), you will embody these core values and have the opportunity to contribute to our culture and help drive our success. Join us on this exciting journey as we shape the future of blockchain and crypto technology. Additional Information: • Employment Compliance and Confidentiality:, • All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence. As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to you jurisdiction. This process ensures compliance, protects company information, and establishes a secure and professional employment relationship., • Employment Structure:, • The position is offered on either an employee or contractor basis, depending on the location and role. Individuals will receive payment via direct deposit on a monthly basis. Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement., • Compensation:, • Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month. This structure ensures timely and transparent compensation aligned with local financial systems., • Probationary Period:, • All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase. During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings. This role blends strategic partnership, operational execution, and proactive service management to drive retention, satisfaction, and long-term growth. Unlike traditional CS roles, this position requires a strong ability to orchestrate ongoing service delivery, manage expectations, and translate customer outcomes into clear success metrics. The CSM serves as the voice of the customer while ensuring commitments are met consistently and at scale. Customer Value & Relationship Management • Serve as the primary point of contact for assigned managed services customers, owning the overall relationship and success plan, • Develop and maintain customer success plans aligned to contracted services, business objectives, and desired outcomes, • Lead regular customer touchpoints (QBRs, monthly check-ins, service reviews) focused on value realization and performance, • Act as a trusted advisor, helping customers optimize usage and outcomes from managed services Service Delivery Oversight • Partner closely with managed services delivery, operations, and support teams to ensure consistent, high-quality execution of managed services, • Monitor service performance against SLAs, KPIs, and contractual commitments, • Proactively identify risks to delivery, adoption, or satisfaction and drive mitigation plans, • Coordinate escalations and ensure timely resolution of issues impacting customer experience Adoption, Retention & Growth • Drive adoption of managed services offerings and best practices to maximize customer outcomes, • Identify expansion and upsell opportunities in partnership with Sales and Account Management (CS qualified leads), • Support renewal processes by demonstrating realized value and service performance, • Advocate for customer needs internally to influence service enhancements and roadmap priorities Data, Reporting & Continuous Improvement • Track and report on customer health, service metrics, and success outcomes, • Leverage customer feedback, usage data, and performance trends to drive continuous improvement, • Contribute to the development of scalable processes, playbooks, and best practices for managed services CS, • Maintain accurate customer records and activity tracking in CRM (e.g., Salesforce, Gainsight), • 5+ years of experience in Customer Success or Account Management - preferably in a managed services or SaaS environment, • Strong understanding of SLAs, service metrics, and operational delivery models, • Proven ability to manage multiple customers and priorities in a fast-paced environment, • Excellent communication and stakeholder management skills, including executive-level engagement, • Experience driving customer retention and satisfaction through proactive engagement, • Experience with Gainsight platform and CRM tools (preferably Salesforce), • Demonstrated experience using generative AI tools (e.g., ChatGPT, Copilot, Claude, Gemini) to improve productivity, decision‑making, or problem solving in a professional or personal context., • Bachelor’s degree required What Success Looks Like in This Role • Customers consistently meet or exceed contracted service outcomes, • High renewal rates and strong customer advocacy, • Proactive risk identification and resolution, • Clear, repeatable success motions that scale across the managed services portfolio At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include: • Unlimited PTO for salaried employees – because flexibility fuels success, • Comprehensive medical, dental, and vision coverage, • Health Savings & Flexible Spending Accounts, • 401(k) with company match to invest in your future, • Volunteer Time Off (VTO) to give back to causes you care about, • Life and pet insurance for peace of mind, • Employee Assistance & Mental Health Programs, • Charitable giving opportunities At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $78,700 - $150,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level. #LI-MN1 About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit ___. Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference for more information. For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ___ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Sr. Sales Engineer Job Type: Full-time Location: Remote - Washington D.C. CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. As a Sr. Sales Engineer at CloudBees, you’ll be a trusted technical advisor to prospects and customers across the North America region. You will partner closely with Account Executives to demonstrate the value of CloudBees’ DevOps platform, guide customers through technical evaluations, and help translate complex DevOps challenges into scalable solutions. This role blends deep technical expertise with strong communication skills and a passion for helping teams deliver better software. • Partner with Sales to drive the technical evaluation and pre-sales process, • Lead product demonstrations, technical presentations, and proof-of-concepts, • Understand customer DevOps workflows, CI/CD pipelines, and infrastructure, • Translate technical requirements into CloudBees solutions that meet business needs, • Act as a technical liaison between customers, Sales, Product, and Engineering, • Support RFPs, security questionnaires, and architecture discussions, • Stay current on DevOps trends, competitive landscape, and CloudBees product updates, • 7+ years of experience as a Sales Engineer, Solutions Engineer, or similar customer-facing technical role, • Strong understanding of DevOps concepts, CI/CD, and modern software delivery practices, • Hands-on experience with tools such as Jenkins, Git, Kubernetes, Docker, cloud platforms (AWS, Azure, GCP), or similar, • Ability to explain complex technical concepts to both technical and non-technical audiences, • Background as a Software Engineer, DevOps Engineer, or SRE, • Familiarity with enterprise security, compliance, and governance requirements, • Experience selling or supporting SaaS or platform products, • In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role is $210,000 - $230,000 annually (OTE). Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is reflective of on target earnings (OTE)., • What CloudBees Offers:, • Health Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • HSA/FSA, • Remote Work Environment, • Flexible Time Off, • Paid Company Holidays, • Parental Leave, • Variable Bonus Plan dependent on your role, • Stock grant opportunities dependent on your role This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. We’re looking for an experienced Customer Success Team Lead to lead and scale a team supporting Enterprise customers in a high-growth SaaS environment. This role is equal parts people leadership, operational rigor, and customer advocacy. You’ll be accountable for team performance, customer outcomes, and building repeatable, scalable CS motions as the company continues to grow. This is a hands-on leadership role for someone who has managed complex, high-value accounts, understands executive stakeholders, and knows what “great” looks like at scale. You’re an experienced Customer Success leader who thrives in a high-growth, ambiguous environment and brings calm, structure, and focus to complexity. You’ve partnered with Enterprise customers, navigated multi-stakeholder organizations, and understand how to balance customer value with commercial outcomes. You’re a player-coach: comfortable rolling up your sleeves when needed, but equally effective at coaching, developing, and holding a team accountable. You’re known for clear communication, sound judgment, and the ability to influence internally while being a strong voice for the customer. You’re energized by solving complex problems, improving systems and processes, and helping both customers and your team succeed at scale. • Foster a high-performing, collaborative team culture focused on impact, growth, and continuous improvement, • Own and evolve Enterprise CS best practices across onboarding, adoption, health, renewals, and expansion, • Partner closely with Sales, Product, and Support to align on account strategy and customer outcomes, • Surface and synthesize customer feedback to inform product and go-to-market decisions, • Use customer data and insights to proactively identify risks and opportunities across the portfolio, • Monitor customer health, usage, and engagement across Enterprise accounts, • Provide regular reporting and insights on customer outcomes, retention, and team performance, • Translate data into actionable recommendations for leadership Qualifications: • 5+ years of experience in Customer Success, Account Management, or related roles, with at least 2 years in a leadership position., • Ability to lead, motivate, and develop a high-performing team., • Experience with SaaS products, ideally in global startup environment, • Ability to articulate value, confidently handle objections, and resolve customer issues, • Experience interacting and presenting at all levels of an organization, • Excellent communication and interpersonal skills, with a customer-centric mindset., • Ability to multitask, problem-solve, and work cross-functionally in a dynamic environment, • Ability to travel (30%), • Demonstrated success managing long-term partnerships in large organizations, • Strong analytical skills and the ability to interpret data to drive decisions., • Proficiency in CRM and Customer Success software tools., • Located in EST/ CST timezones This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have • A product that positively impacts people's lives every single day., • A team of amazing people with a shared vision and the infinite drive to make it happen, • The base pay range for this position is $145,00-155,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location., • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%, • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them., • Fully remote work environment, • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. Are you motivated by owning the commercial performance and measurable outcomes of a portfolio of accounting firms? Do you thrive operating as a strategic advisor to executive stakeholders, helping firms improve productivity, profitability, and workflow efficiency? Do you proactively identify risk and expansion opportunities through data, insight, and strong multi-threaded relationships? As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio — accountable for retention, expansion, value realization, and long-term customer growth. You'll function as a crucial link between our customers and our Product Development teams, bringing structured customer insights into roadmap conversations and revenue strategy. About the Role Commercial Ownership & Growth • Drive measurable value realization within the first 90 days post-sale, aligning onboarding outcomes to defined business KPIs., • Own renewal and expansion strategy for your portfolio, including proactive identification of cross-sell and upsell opportunities (including Billing & Payments)., • Drive Net Revenue Retention by increasing product adoption depth, seat expansion, and multi-threaded engagement., • Build and manage an accurate renewal forecast 90–120 days in advance. Strategic Customer Leadership • Develop multi-threaded relationships across decision-makers, economic buyers, and operational leaders., • Enable internal champions with structured success plans, ROI articulation, and executive-ready materials., • Develop deep domain fluency in accounting firm operations and translate Karbon capabilities into strategic business outcomes., • Operate as a trusted advisor, diagnosing root causes of workflow inefficiencies and aligning product capabilities to measurable firm-level improvements., • Create and maintain structured Success Plans tied to customer KPIs and long-term growth objectives., • Conduct executive-level business reviews to measure progress and unlock next best actions. Risk & Retention Excellence • Proactively identify churn indicators through behavioral data, health metrics, and qualitative insight., • Develop structured save plans with clear ROI articulation and executive alignment when risk emerges., • Contribute to scalable retention methodologies as Karbon grows. Cross-Functional Influence • Partner with Sales to support expansion strategy and complex renewal negotiations where needed., • Collaborate with Implementation, Support, and Education teams to ensure seamless customer experience across the lifecycle., • Translate customer insights into structured, data-backed feedback for Product and Engineering, influencing roadmap priorities., • Collaborate with Marketing to inform industry-specific messaging and thought leadership grounded in real customer outcomes., • Drive cross-functional alignment to remove friction and deliver measurable customer outcomes. AI & Data Fluency • Leverage AI-driven tools and usage analytics to identify expansion opportunities, risk signals, and productivity gains., • Operate in a metrics-rich environment, using dashboards and insights to prioritize next best actions across your portfolio. About You • Based in the US or Canada and experienced working within distributed, global teams., • 7+ years of experience in B2B SaaS, ideally within accounting or professional services software., • Proven track record of owning renewals and driving measurable expansion revenue within complex accounts., • Strong executive communication skills with the ability to influence firm leaders and articulate ROI clearly and confidently., • Demonstrated ability to manage a portfolio with commercial rigor, strategic depth, and disciplined prioritization., • Proficiency with CRM, Customer Success platforms, forecasting tools, and analytics systems., • Comfortable operating in a data-driven environment., • Strong program management capability across cross-functional stakeholders., • Willingness to travel periodically for strategic customer engagements and industry events. Why Work at Karbon? • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines, • Excellent benefits package including:, • Paid Flexible Time Off with an encouraged 3 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Company paid dental and vision and eligible spouse/partner and dependents, • Fully company funded short and long term disability, • Fully company paid life insurance, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $90,000 - $100,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Planera is a fast-growing software startup revolutionizing construction planning and scheduling. We are disrupting an industry that has seen little innovation in decades, and the opportunity for change – and upside – is big. Our culture is dynamic, smart, and spirited, and we are committed to solving critical problems for general contractors and project owners. Join us and help to grow a company that will change how the world is built. We are seeking an Insights Product Manager who brings deep construction industry knowledge and is eager to transition into product management. The ideal candidate will have 5+ years of experience in the construction industry working with project data, analytics, scheduling systems, and CPM methodologies. You'll work closely with our Head of Product, engineering, design, and GTM teams to build analytics and dashboarding features that solve real problems for construction professionals. This role is perfect for someone who has been the power user of scheduling software, has driven process improvements, and wants to build the tools they wish existed in the field. * Product Vision: Define and execute the insights and dashboarding roadmap, translating complex construction data needs into intuitive reporting and visualization features. * Domain Expertise: Serve as the construction industry expert on the product team, ensuring our analytics products solve real field and project management challenges. * Customer Research: Engage directly with general contractors, schedulers, and project teams to understand their data workflows, pain points, and reporting requirements. * Requirements Definition: Translate construction workflows and data needs into detailed product requirements, user stories, and specifications for engineering teams. * Cross-Functional Collaboration: Partner with engineering and design teams to deliver high-quality analytics features, providing context on construction industry standards and practices. * Data Analysis: Work with internal and customer data to identify patterns, validate product decisions, and measure feature adoption and impact. * Go-To-Market Support: Collaborate with sales and customer success teams to position analytics features, create compelling demos, and support customer onboarding. * Product Learning: Develop product management skills and best practices while contributing deep construction domain knowledge to the team. * Construction Experience: 5+ years of experience in the construction industry with a focus on data, analytics, reporting, or business intelligence for project teams. * Scheduling Expertise: Deep understanding of construction scheduling, Critical Path Method (CPM), and project planning methodologies (Primavera P6, Microsoft Project, or similar). * Data Proficiency: Hands-on experience working with construction project data, creating reports, dashboards, or analytics for project stakeholders. * Process Optimization: Track record of improving workflows, implementing software tools, or driving data-driven decision making within construction organizations. * Technical Aptitude: Comfortable working with software tools, learning new systems quickly, and understanding how data flows through construction tech stacks. * Problem-Solving: Analytical mindset with the ability to identify problems, gather requirements, and propose solutions that balance user needs with technical feasibility. * Communication: Strong verbal and written communication skills, with the ability to translate technical concepts for field teams and construction concepts for engineering teams. * Collaboration: Proven ability to work effectively with diverse teams, from field personnel to executives. * Growth Mindset: Eagerness to learn product management best practices, software development processes, and SaaS business models. * Bonus: Experience with PowerBI, Tableau, or other BI tools; familiarity with construction ERP systems (Procore, Autodesk Construction Cloud, etc.); or previous exposure to product management or software development. * Impact: Be at the forefront of transforming a $12.1 trillion industry. Make a meaningful impact on how the world builds. * Career Transition: Launch your product management career with full support from experienced product leaders while leveraging your construction expertise. * Influence: Your domain knowledge will directly shape product decisions and ensure we build solutions that truly serve construction professionals. * Culture: Join a smart, spirited team dedicated to innovation and excellence. * Growth: Opportunity for professional growth and career advancement in a fast-paced start-up environment, with mentorship in product management best practices. * Benefits: Competitive salary, stock options, benefits package, and a dynamic work environment.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Veeva OpenData supports the industry by providing real-time reference data across the complete healthcare ecosystem, to support commercial sales execution, compliance, and business analytics. We drive value to our customers through constant innovation, using cloud-based solutions and state-of-the-art technologies to deliver product excellence and customer success. In the role of Senior Software Engineer, Data Platform at Opendata, you'll spearhead the development of entirely new architecture for our new Data platform from the ground up. Your primary objective will be to design and build a resilient, scalable cloud-based platform along with its accompanying tools. These resources will empower Opendata teams to efficiently create and distribute our valuable data assets. We value end-to-end ownership, which gives you the freedom to determine the correct course of action, do all due diligence, and execute solutions in your own creative way. Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time \n What You'll Do • Lead the technical design, end-to-end architecture development of the data platform for Opendata, • Develop core platform components including data ingestion, storage and processing engine, • Develop algorithms to build complex data relationships, • Establish best practices in design and implementation of technical solutions, • Collaborate with Product team to adapt our data platform to changing demands in the market Requirements • 6+ years of experience as software engineer, with strong focus on designing and building scalable data platforms, • Strong understanding of data architecture principles and proven experience in designing and developing scalable data systems, • Experience working with Apache Spark, Airflow (or similar), Data Lakes and open table formats such as delta lake and/or iceberg etc, • Excellent SW development skills in one or more: Python/Java/Scala, • Strong experience in building data tools and libraries with AWS and/or GCP infrastructure and services, • Strong communication skills Nice to Have • Experience building and supporting scalable APIs for platforms, • Hands-on experience using DevOps tools and CI/CD, • Experience with Redshift, EMR, EKS or equivalent., • Previous experience in the Life Sciences sector Learn More Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $110,000 - $270,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

___ is currently looking for a full-stack Web Developer with solid solution engineering skills and deep ecommerce experience to join Miva’s Professional Services team. This role focuses on building high-performing ecommerce experiences on the Miva platform using core web technologies—no heavy frameworks, just solid engineering fundamentals enhanced by modern AI tooling. This is a client-facing delivery role, not an internal product or R&D position. The chosen Web Developer will collaborate closely with Product Managers, UX Designers, and other delivery team members to translate business requirements and user needs into high-performing solutions that adhere to defined scope and timelines and maximize platform capabilities. As a key technical liaison, you will communicate effectively with clients in both written and verbal forms and translating complex technical concepts into clear, actionable guidance for non-technical stakeholders. AI-Driven Development | We are an AI-first web development team. You’ll be expected to: • Use AI tools for rapid prototyping, first-pass code generation, and workflow automation, • Accelerate integrations, data transformations, and repetitive development tasks with AI assistance, • Leverage AI for documentation, code reviews, testing, and performance optimization, • Maintain high code quality while using AI as a force multiplier—not a crutchThings you will do:, • Develop and maintain ecommerce storefronts using HTML5, CSS3, and modern vanilla JavaScript (ES6+) within Miva’s templating environment, • Write efficient server-side logic using Miva Template Language (MVT) to power dynamic content, • Build and support integrations with external systems (REST/SOAP APIs, ERPs, CRMs, payment, shipping, analytics, and marketing tools), • Act as the technical bridge between client storefronts and their broader business ecosystem, • Troubleshoot and resolve frontend, backend, and configuration issues across platforms, • Optimize performance, SEO, accessibility, and conversion (Core Web Vitals, GA4, GTM, etc.), • Implement merchandising strategies, personalization, promotions, and optimized purchase flows, • Ensure cross-browser/device compatibility with a mobile-first approach, • Collaborate with Product Managers, UX Designers, and delivery teams to execute within scope and timelines, • Communicate clearly with clients, translating technical concepts into actionable insightsThings you will bring:, • 3+ years of professional web development experience (1+ year in ecommerce), • Strong proficiency in HTML5, CSS3, and vanilla JavaScript (ES6+), • Advanced mastery of AI coding assistants (e.g., GitHub Copilot, Cursor, Claude Code) integrated into daily development workflows to accelerate output without sacrificing underlying code quality or engineering fundamentals, • Ability to write CSS that works across browsers without relying on CSS-in-JS libraries, • Experience building API integrations (REST and/or SOAP), • Working knowledge of PHP and SQL-based databases (MySQL/PostgreSQL), • Strong understanding of DOM manipulation without relying on libraries, • Experience with Git-based workflows, including experience with AI-enhanced pull request generation, merge conflict resolution, and automated commit messaging, • Solid grasp of performance optimization, SEO, and accessibility (WCAG), • Ability to manage multiple projects in a client-facing delivery environment, • Experience with platforms like Miva, Shopify, BigCommerce, or Magento, • Familiarity with ERPs/CRMs (NetSuite, Salesforce, Microsoft Dynamics, etc.), • Experience with build tools (Webpack or similar) and modern PHP frameworks (Laravel) with a focus on MVC design patterns, RESTful API development, and scalable backend architecture, • Experience using containerization or local development tooling such as Docker, • Agency or Professional Services experience, • Remote company - work from anywhere, • Unlimited PTO, • Maternity/Paternity leave, • Medical/Dental/Vision/FSA/Life, • 401k with company match, • Flexible work schedule, • Inspiring & collaborative peers Miva is a fully remote company with employees distributed across the U.S. Our ideal candidate for this role will reside in one of the following states: AZ, CA, CO, FL, GA, ID, IL, KS, MA, MI, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SD, TN, TX, UT, VT, or WA. Miva is a leading eCommerce software dedicated to empowering enterprise merchants and agencies with a state-of-the-art online storefront. To date, Miva software has powered over $100 billion in online sales for retailers worldwide. Our success and the success of our clients are driven by high-performing teams of talented professionals. By creating a culture in which passion, ingenuity, and collaboration are rewarded, we have become the driving force for the advancement of independent commerce. Miva is backed by Equality Asset Management, a private equity firm who is committed to supporting Company growth. Miva has been named a Best and Brightest Company in 2018, 2019, 2020, 2021, 2022, 2023 and 2024. Miva, Inc. is an Equal Opportunity Employer. Read Miva's Applicant Privacy Notice ___.

Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all. Brief Overview Amwell is a “Customer First” organization and in 2022 we launched & introduced Amwell’s first Customer Success team, spanning all business verticals and products. We are looking for an experienced, passionate Customer Success Manager (CSM) with excellent relationship building & project management skills to join the team. Using primarily digital customer success methodologies, CSMs also leverage deep customer relationships, industry knowledge, key data insights, and a broad understanding of Amwell’s products and processes to drive increased satisfaction, adoption, and customer retention throughout the customer lifecycle CSMs serve in a hypercare capacity for at-risk or escalated customer situations requiring intensive, focused attention, to: · Proactively identify solutions & overcome barriers to satisfaction · Help them to maximize the benefits of their Amwell product portfolio · Work with them to define, track and achieve goals & KPIs · Achieve greater product adoption & utilization · Advocate to ensure that all departments within Amwell are aligned to meet their needs · Strengthen long-term relationships, by building trust and loyalty. Core Responsibilities HyperCare Customer Success Management · Provide temporary enhanced, high-touch customer success management to at-risk or escalated customers · Develop and implement targeted intervention plans for escalated customers to address their specific challenges · Once customers are successfully de-escalated, transition them back to standard digital customer success processes · Flexibly support and/or move between multiple hypercare assignments as customer needs evolve Digital Customer Success Management · Utilize primarily digital methodologies, including a queue based approach, to efficiently guide customers through the customer lifecycle from adoption to proficiency · Leverage automation, digital communications, and data-driven insights to proactively monitor customer health · Scale customer success activities across multiple accounts simultaneously using digital tools and processes · Proactively build strong relationships with customer contacts at each level of the customer organization throughout the entire partnership · Understand and help measure customers’ business goals and KPIs to develop tailored proactive outreach as appropriate, including provider engagement, product consulting, use case optimization and proactive monitoring of support issues · Collaborate closely with Sales to identify expansion opportunities in support of account growth · Leverage expert knowledge of Amwell’s software and hardware products to help customers get the most from their contracted products, including advising customers on best practices & news, clinical workflows (where applicable), consulting on configuration options, partnering with them on reporting needs reflecting their KPIs and communicating product features & functionality that benefit the customer’s business · Proactively engage with providers, program managers and other customer stakeholders to understand pain points and best practices, provide training at scale where needed, and gather feedback on Amwell’s products · Manage basic platform or program configuration needs & updates · Be a champion for documentation and alignment across internal & external stakeholders, a true customer-facing advocate with the skills and passion of a project manager · Maintain internal CRM (Gainsight) to track customer health and activity, proactively identify trends & potential risks, and to provide greater visibility to the internal organization about the customer and their needs · Manage support ticket escalations with urgency – owning internal & external coordination and messaging and develop remediation plans for at-risk customers · In general, work cross-functionally with Sales, Customer Support, Product & Engineering, and Professional Services to drive a successful overall customer relationship Travel Requirements: Limited Qualifications · A bachelor’s degree or equivalent · 4+ years of relevant experience in customer success in a SaaS environment · US based requirement given the need to access PHI · Experience working in healthcare technology and/or operations · A ‘customer first’ mindset and passion for delivering a delightful customer experience · Comfortable understanding and explaining software products to diverse audiences · High level of verbal and written communication skills · Excellent time management and project management skills · Experience at a high growth company with distributed operations · High energy level, enthusiastic, and eager to do what is necessary to be successful · Gainsight and Salesforce proficiency preferred Do Well. Live Well. At Amwell. Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day. Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members. We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are. Benefits • Flexible Personal Time Off (Vacation time), • 401K match, • Competitive healthcare, dental and vision insurance plans, • Paid Parental Leave (Maternity and Paternity leave), • Employee Stock Purchase Program, • Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program, • Free Subscription to the Calm App, • Tuition Assistance Program, • Pet Insurance Salaried, Exempt Roles The typical base salary range for this position is $93,690 - $114,510. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation. Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed. Privacy Notice

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Are you passionate about the intersection of Identity, Se and Artificial Intelligence? Join Okta as we define the future of secure AI through our "Okta for AI Agents" initiative. As AI agents increasingly act on behalf of humans and organizations, the need for robust identity, permissions, and auditability has never been more critical. You will play a central role in shaping a brand-new product area, defining how AI agents are authenticated, authorized, and governed. This is a high-impact, hands-on opportunity to collaborate cross-functionally and deliver a differentiated solution that secures the next generation of automated workflows. Responsibilities • Customer & Stakeholder Engagement: Collaborate with AI platform developers, security architects, and internal stakeholders to distill feature asks, gather feedback, and ensure product-market fit for AI agent identity., • Product Scope: Define and own the product strategy and roadmap for AI agent-specific capabilities, including agent-to-agent authentication and delegated authority., • Roadmap Ownership: Identify and prioritize the development of new features such as dynamic session management for AI, "on-behalf-of" token exchange, and agent-specific audit logs., • Technical Collaboration: Work closely with engineering and architecture teams to define protocols (e.g., extensions to OAuth/OIDC) and deployment models that align with modern AI orchestration frameworks., • Delivery & Execution: Drive cross-functional execution with design, engineering, and documentation teams to deliver high-quality features on time., • Market Awareness: Track industry trends in LLMs, agentic frameworks (e.g., LangChain, AutoGPT), and emerging AI security standards to develop differentiated solutions., • Data-Driven Insights: Leverage product data to continually improve agent lifecycle management and drive adoption within the developer community., • Subject Matter Expertise: Serve as the subject matter expert for AI Identity, enabling marketing and technical sales teams with the tools needed to position Okta for AI use cases. Required Experience • 5+ years of technical product management experience in enterprise-scale SaaS products, or an equivalent background demonstrating core PM competencies., • Strong knowledge of Identity and Access Management (IAM) protocols such as OAuth2, OIDC, and SAML., • Deep understanding of API security and the developer experience for integrating security services., • Analytical and decisive: Ability to drive action even with incomplete or ambiguous information in the rapidly evolving AI landscape., • Excellent communication skills: Ability to work cross-functionally with research, design, engineering, and customer success teams., • Technical background: Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience that allows you to influence technical design decisions. Preferred Experience • Hands-on experience with AI/ML frameworks or building products that leverage Large Language Models (LLMs)., • Experience with developer-centric products, such as building with SDKs, APIs, or no-code/low-code integration platforms., • Familiarity with Zero Trust architecture and how it applies to non-human entities and automated workloads., • Prior experience in a "Zero to One" product environment, launching new products from initial concept to GA. Advanced degree in a technical or business field. **Must attend in person orientation in San Francisco or Chicago the first week of employment. #LI-MM #LI-Remote P24679_3349401 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $184,000—$276,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ___. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$164,000—$246,000 USD What you can look forward to as a Full-Time Okta employee! • Amazing ___, • Making ___, • Developing ___ Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta______. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this___ to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please ___ to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at ___

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

About Dune Dune is on a mission to make crypto data accessible. We’re a collaborative multi-chain analytics platform used by thousands of developers, analysts, & investors to understand the on-chain world and the frontiers of finance. We’re a team of ~50 employees, working together across Europe and eastern US timezones 🌍️. We believe in our mission, and in building a powerful, open product that allows individuals and communities to do deep research into important ecosystems like Bitcoin, Ethereum, Solana, and many more. We’re backed by some of the world's best investors. In February 2022, we announced our Series B funding round led by Coatue and Union Square Ventures, an important milestone that allowed us to double down on our mission. We’re using the funds to educate, reward and empower a new generation of onchain analysts aka Wizards 🧙‍♀️ If you want to have one of the highest impact jobs on the planet, come join our wonderful team of Galaxy brains. Learn more about us: About the role: We’re hiring someone to lead Business Development efforts for Echo, Dune’s new developer API. This role focuses on outbound sales—generating leads and closing deals with crypto companies. You’ll report to the Head of GTM and own the full sales cycle, from cold outreach to close. We’re looking for a self-starter with a strong track record in crypto B2B sales. You must be based in the US (ET) or Europe—other regions will not be considered. If you're competitive, growth-minded, and ready to make an impact in a fast-paced environment, we want to hear from you. In this role, you will: * Find and win new business: Identify and engage crypto technical teams that would benefit from Echo. Prospect across Telegram, Twitter, LinkedIn, email—or any channel that gets results. * Own the sales cycle: Manage your pipeline end-to-end—from first touch through discovery, demos, technical deep dives, and POCs or longer pre-production phases. You might be a great fit for this role if you: * Have a proven track record of generating leads, managing pipelines, and closing deals in crypto (targeting crypto native companies) * Bring 4+ years of experience in B2B tech sales or business development * Have 2+ years selling crypto dev tools (like APIs) at an early-stage, VC-backed startup * Know your way around sales tools (like HubSpot) and can run outbound campaigns at scale * Can reliably book meetings and hit your quotas * Are well-connected in the crypto ecosystem * Are based in the US (Eastern time zone) or Europe We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

About the Job: LaunchDarkly is specifically looking for product oriented, customer focused, sales-oriented individuals to play a significant role in the expansion of our Mid Market Account Executive team. This role will work directly with a manager, sales engineers, and other resources to help customers successfully test, purchase, and adopt LaunchDarkly. Intelligent, creative, and fun individuals with a strong work ethic are who we want to build this team with. Responsibilities: * Qualify and convert inbounds leads at a rapid pace * Successfully prospect into ICP target accounts * Articulate and sell the value of LD”s platform subscriptions * Prepare for and run discovery sessions with new prospects to articulate LaunchDarkly’s core use cases and the value of the usage based pricing model * Gain an understanding of third party architectures (AWS, Azure, GCP) to accurately position and price our usage based model * Customize and deliver demos with the Solutions Engineering team * Run a proof of concept for prospects * Own, build and develop the relationship with existing customers, demonstrating product usage and capabilities and developing new opportunities * Develop new opportunities from our existing customers * Consistently hit revenue targets * Educate, evangelize, and guide our customers through a successful adoption of LaunchDarkly * Deliver customer feedback for our product and engineering teams * Maintain up-to-date knowledge of our product and processes * Keep all data in tools up to date; SFDC, Aviso, Outreach * Accurately forecast sales targets on a weekly, monthly, quarterly basis Qualifications: * Have a proven track record of hitting or exceeding quota * Be an exceptional written and spoken communicator * Be highly organized & autonomous * Be comfortable and energized operating in a fast moving organization * Entrepreneurial and self-motivated * Enthusiastic about learning and growing at LaunchDarkly * Intellectually curious and ambitious * Knowledge or experience in the developer tool space a plus * Experience selling to mid-market companies a plus Pay: Target pay ranges based on Geographic Zones* for Level P3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $133,000 - $182,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $119,000 - $164,000**, • Zone 3: All other US locations - $113,000 - $155,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. Vercel is looking for a Technical Consultant to assist our Enterprise customers with technical problems and questions when using Vercel products and services. Reporting to the Manager of Technical Consulting, the Technical Consultant will be responsible for informing and training clients in the product's proper use to enhance the customer experience and improve satisfaction. Technical Consultants need to earn our customers' trust and understand technical problems quickly. You will play a major part in the post-sales process and Enterprise customer journey. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the retention of Enterprise customers by delivering key technical insights and evaluations to ensure success both at launch and scale. You have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve issues. You are excited about the opportunity to involve yourself with the technical evolution of both global brands and new start-ups. The Technical Consultant will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. • Ensure that Enterprise customers are receiving and understanding the value of the platform., • Provide product expertise and strategic consultation during the Enterprise customer journey., • Provide training sessions to Enterprise customers., • Attend onboarding and pre-production calls as a technical authority., • Know the Vercel platform and Next.js framework inside and out, learning daily., • Work with other members of CS to provide assistance both internally and externally., • Develop close partnerships with the CSM team to understand customers’ goals., • Work with external engineering and infrastructure teams to convey product gaps and needs., • Ensure customers have immediate concerns resolved but with a long-term outlook., • Specialize in a few product areas and own that within the team., • Improving existing, and identifying new, internal documentation, processes and policies., • Assist and coordinate with Customer Success Managers with Enterprise requests., • You lead by example and develop more junior members of the team., • You understand modern web architecture, frontend development, and serverless computing., • You are experienced with incident management and procedural communication., • You possess exceptional communication skills., • Unrivaled sense of autonomy, ownership, and comfort with a fast-paced startup., • You are comfortable working with a fully remote, globally distributed team., • You have a passion to deliver a customer experience second to none., • Availability to work within a weekend and on-call rota., • 3+ years experience in a customer success, sales, or onboarding/implementation role at a SaaS company., • 5+ years experience with front-end web development or using React in a production setting., • Have experience using Next.js., • Have experience supporting backend runtime environments, especially Node.js., • Have experience with CDNs and a good understanding of caching techniques., • Work with monorepos and/or custom, complex CI/CD pipelines., • Thoroughly understand DNS and can explain this clearly to others., • Great compensation package and stock options., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays., • Remote Friendly - Work with teammates from different time zones across the globe., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA pay range for this role is $128,000-$180,000 OTE. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

LILT in the News * LILT listed on the ___ for the first time. * Check out ___. * ___ "Revolutionizing Content with AI Agents." About Us LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. LILT was recently named one of the TOP 100 Software Companies! We’re honored to be recognized by___ as one of the most impactful software companies in the world, ranking #52 on their Top 100 list. LILT is more than a translation solution— it’s a strategic multiplier for global growth, enabling enterprises to unlock new markets, accelerate go-to-market strategies, and deliver seamless multilingual experiences at scale. We empower enterprises to create, translate, and summarize content across text, video, and speech in over 100 languages—all seamlessly integrated with 100+ business systems. Lilt is proud to be trusted by brands like___,, the___,,. Where You’ll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our ___! This position will be based out of our future Boston office and will be expected to work in the office in a hybrid capacity. Authorization to work in the U.S is a precondition of employment. What You’ll Do We are seeking an experienced and dynamic Sr Manager of Invoicing and Collections to lead and transform our invoicing and collections processes. In this pivotal role, you will collaborate closely with Revenue Operations, Sales and the Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. You will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance. Key Responsibilities: * Manage the entire invoicing cycle, from preparing invoices to collecting payments * Ensure accurate and up-to-date client information related to billing and payments * Oversee the invoice process, identifying and resolving any inconsistencies or errors * Manage the invoice review process prior to electronically sending them from our system to our customers * Track key billing and collection metrics like write-offs, adjustments, and revenue recognition * Work closely with other departments, such as Sales and Customer Success, to resolve billing issues * Identify and implement improvements to the billing process to ensure efficiency and accuracy * Provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s). * Monitor and report on accounts receivable status, aging, and collections activities. Provide weekly updates on key metrics to Finance leadership and make data-driven recommendations for improvement. * Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions. * Engage with customers to ensure timely payments and resolve escalations. * Support month-end close processes and financial reporting reviews. * Assist with internal and external audits, ensuring compliance and accuracy. * Ensure preparation and delivery of notices, and other communications regarding delinquent accounts * Communicate information changes and the status of delinquent accounts to leadership Skills and Experience: * Minimum of 6+ years of experience in Accounting/Invoicing/Collections. Experience in high-growth enterprise SaaS or technology companies is highly desirable. * Strong knowledge of invoicing operations and collections techniques. Proficiency in ERP systems Tabs (a plus), Netsuite (a must) and Salesforce (a plus) * Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration. * Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems and take initiative Why You’ll Love LILT Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits: * Compensation: At market salary meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at ___. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. The candidate for this role must be located on Central Time Zone. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

This is a Full Time (not contract/C2C), 100% remote position for mainland US "onshore" only. About the Role We are seeking a Full-Stack Developer with strong expertise in Angular, NestJS, PHP, and MySQL. The ideal candidate will have a proven track record of building and maintaining scalable, high-performance applications across the full stack, while being comfortable working with both modern JavaScript frameworks and established PHP systems. Familiarity with Spring Boot is considered a plus. While your primary responsibility will be software development, this role also involves considerable client-facing interaction. Our developers often communicate directly with clients in a light project management capacity. For larger projects, dedicated project managers take the lead, but developers remain actively involved in client interactions. We find this rewarding because it gives you the opportunity to connect with the people who actually use the applications you build. You will also be involved with the co-creation of project plans and pre-sales activities (information architecture, estimates, scope, schedule, risks, etc.). A passion for problem solving and self management is a necessity. Prior experience working in a digital agency and interacting with end clients is a strong plus. • We are a small company with heavy hitting clients, • Training is limited - you must be able to hit the ground running, • We are often hired to solve problems that cannot be solved by our clients’ internal teams, • Interruptions and client management is part of Agency life, • Accountability, independence, and self improvement are keys to being successful, • Clear and concise verbal and written communication are musts - we anticipate and provide client solutions proactively, • Following security and compliance best practices are essential Note: Our organization deals with client IP and very sensitive data. We prohibit use of AI-generated code or third-party code suggestions in production systems unless explicitly approved. Responsibilities • Design, develop, and maintain web applications using Angular (frontend) and NestJS/PHP (backend). We are in the process of migrating PHP applications to a new stack, so PHP 7 / 8 experience is a must., • Manage and optimize MySQL databases, ensuring reliability and scalability., • Contribute to the design and implementation of RESTful APIs and backend services., • Support and maintain existing PHP applications, while contributing to new feature development in NestJS., • Write clean, maintainable, and testable code in TypeScript, JavaScript, and PHP., • Collaborate with cross-functional teams (design, QA, product management) to deliver high-quality features., • Participate in code reviews, testing, and deployment pipelines., • Create and maintain technical documentation and best practices. Required Qualifications • Proven experience as a Full-Stack Developer or in similar roles., • Proficiency in Angular (v12+), NestJS, and PHP (7.x/8.x)., • Strong understanding of TypeScript, JavaScript (ES6+), and OOP principles., • Hands-on experience with MySQL/Postgres database schema design, optimization, and query performance tuning., • Experience building and consuming RESTful APIs., • Familiarity with Git-based workflows and CI/CD pipelines. Nice to Have • Experience with Spring Boot and Java ecosystems., • Familiarity with containerization (Docker, Kubernetes)., • Exposure to cloud environments (AWS, GCP, or Azure)., • Experience with GraphQL or microservices., • Knowledge of Agile/Scrum methodologies. Compensation & Benefits $100,000 - $130,000. Individual compensation varies based on job related factors, including business needs, experience, level of responsibility, and qualifications. Includes: • Health and 401(k) plans with employer match, • Paid time off for vacation, sick and personal days, • Remote work from anywhere in the continental U.S.A. (in a private, not shared secure location, i.e. home office) About Nylon Technology (___) Nylon Technology is a custom software development firm founded in 1997. We have delivered more than a thousand projects for businesses ranging from startups to large enterprises. Our services span the full software lifecycle, including strategy and analysis, application development, integrations, data management, hosting, infrastructure, and ongoing maintenance and support. We work closely with clients as long-term partners. Legal authorization to work in the U.S. is required. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, or any other legally protected status.

SUMMARY The Customer Success Operations team aims to accelerate Wiz’s growth by driving strategy, planning and execution for Wiz’s Success teams. As we continue to grow at an incredible speed, we work to ensure each team member is set up for success at every phase. We take both a bird’s eye view and dive into the weeds to solve problems as a team to drive employee success and revenue. As a Senior Customer Success Operations Analyst at Wiz, you’ll work collaboratively to execute key initiatives in support of our Global Customer Success Organization. You’ll play a critical role in maturing and scaling our Success organization, designing scalable frameworks, and operationalizing premium service offerings that deliver best-in-class experiences for our customers. This is a high-impact role that directly contributes to customer satisfaction, operational efficiency, and long-term growth. A successful candidate for this role works in strategic partnership with our Success teams – Technical Account Management and Customer Engagement - to identify priorities, execute impactful programs and processes, and drive accountability by measuring results. Location We are focused on candidates located in Eastern time zone. WHAT YOU’LL DO • Drive proactive insights from data signals to recommend process improvements for our CS teams, • Receive feedback from Success teams to help define projects and process improvements to ensure an optimal model for our team and Wiz customers, • Work cross-functionally to support operational programs aligned to overall organizational strategy, • Manage scalable "run the business" activities of the Success organization specifically Reporting, and other tools aligned to customer health, retention, and expansion, • Track and measure outcomes of CS initiatives, • Be responsible for data integrity across post sales systems (Salesforce, CS Platform, Looker, etc.) of all data relating to Success programs and processes WHAT YOU’LL BRING • 5+ years' experience supporting CS operations activities, preferably in high-growth SaaS environments, • Strong knowledge of - Salesforce, CS Systems a must - CS Platform, BigQuery, Zendesk, Looker. etc. This is not a systems or CS platform admin role., • Experience with customer health, adoption, Success KPIs, scaled programs, • Experience implementing programs and processes that scale; a willingness to "roll up your sleeves" to get work done as the organization grows, • Proven track record of building trust, communicating effectively and managing expectations with a wide variety of stakeholders at all levels and from a variety of functions, • Proven ability to lead high impact process improvement initiatives while executing hands-on in a fast-paced, evolving environment, • Strong analytical skills with the ability to build and interpret reports, dashboards, and KPIs to inform leadership decision making, • Customer-first mindset with a passion for enhancing customer experiences through process and tooling, • Excellent cross-functional collaboration skills with experience working across GTM, Product, Engineering, and customer-facing teams, • Strong communication skills, • Experience with cloud security or cybersecurity is a plus

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. Solutions Engineers at Confluent drive not only the early-stage evaluation within the sales process, but also play a crucial role in enabling ongoing value-realization for customers, all while helping them move up the adoption maturity curve. In this role you’ll partner with Account Executives to be the key technical advisor in service of the customers. You’ll be instrumental in surfacing the customers’ stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may find yourself at times facilitating art of the possible discussions and storytelling to inspire customers in adopting new patterns with confidence, and at other times driving creative solutioning to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success for the customer and incremental adoption of Confluent’s Technology. * Help advance new & innovative Data Streaming use-cases from conception to Go-Live * Execute on and lead Technical Proofs of Concept * Conduct Discovery & Whiteboard Sessions to develop new use-cases * Provide Thought Leadership by delivering Technical Talks and Workshops * Guide customers with hands-on help and best practice to drive operational maturity of their Confluent Deployment * Analyze Customer Consumption trends and identify Optimization opportunities * Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem * Forge strong relationships with key customer stakeholders and serve as a dependable partner for them * 5+ years of Solutions Engineering or similar work experience * Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies * First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development * Experience with Automation, GitOps and Kubernetes * Proficiency in Java, Python or SQL * Technical certifications - Cloud Developer/Architect, Data Engineering & Integration * Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems * Exceptional presentation and communications capabilities. * Confidence presenting to a highly skilled and experienced audience, ranging from developers to enterprise architects and up to C-level executives Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible. We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

The role, in a nutshell: We’re looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions. Skills/Job Requirements: • Define and execute sales plans for your assigned territory, • Convey value prop and product differentiators to prospects and customers, • Forecast, meet, and exceed quota through a combination of inbound and outbound leads, • Manage business and track opportunities through CRM and other supporting tools, • Collaborate on and improve all aspects of the sales cycle in partnership with product, support, and sales engineering, • Understand the competitive market, be familiar with competing companies and their offerings Candidate Background: • 1+ years of selling SaaS/Security experience required, • Candidate must be located in the Western region of the United States, • Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC., • Strong track record of consistently overachieving sales targets, • Ability to learn new products and create/learn processes quickly, • Competitive/Driven, • Excellent communication skills, • Team player, • Must be willing to travel to clients to support sales relationships (if required), • Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: • SaaS or Developer tools sales experience, • Startup experience, • A strong sales aptitude and fundamental understanding of the sales process, • A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment, • Ability to thrive in an agile environment with an ever-evolving set of solution On Target Earnings: $175,000 About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Role The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: • Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards, • Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders, • Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes, • Lead customer design workshops across multiple ServiceNow platform products and capabilities., • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution, • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them, • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement, • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development, • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, • Develop required integration components (SSO, LDAP, etc.) with multiple systems, • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution, • Juggle multiple and complex projects/initiatives, • Promoting continuous improvement practices for delivery/engagement materials, • Supporting specific sales activities when required, • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request, • Up to 50% travel annually, driven by customer needs and internal meetings, • Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required, • 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC)., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • ServiceNow security experience including Vault, Edge Encryption and Data Privacy, • ServiceNow Domain Separation, • At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals, • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies, • Experience with data management, database design, and database concepts, • Experience working with self-hosted installations of the ServiceNow platform, • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, • ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD), • Proven team player and team builder Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

The role, in a nutshell: We’re looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions offer. Skills/Job Requirements: • Define and execute sales plans for your assigned territory, • Convey value prop and product differentiators to prospects and customers, • Forecast, meet, and exceed quota, • Through a combination of inbound and outbound leads, develop and manage leads funnel, • Manage business and track opportunities through CRM and other supporting tools, • Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering, • Understand the competitive market, being familiar with competing companies and their offerings Candidate Background: • 1+ years of selling SaaS/Security experience required, • Candidate must be located in the Northern California region., • Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC., • Strong track record consistently overachieving sales targets, • Ability to learn new products and create/learn processes quickly, • Competitive/Driven, • Excellent communication skills verbal and written, • Team player, • Must be willing to travel to clients to support sales relationships (if required), • Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: • SaaS or Developer tools sales experience, • Startup experience, • A strong sales aptitude and fundamental understanding of the sales process, • A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment, • Ability to thrive in an agile environment with an ever-evolving set of solution On Target Earnings: $170,000 Base Salary Range $85,000 - $85,000 USD About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

COMPANY INFORMATION: Established in 1986, ATS is the leading provider of energy management services, automated control systems, critical airflow solutions and building systems integration. We aim to be the market leader in excellence in Building Technologies by providing preferred and best in class people, engineered solutions, service support and products. Headquartered in Renton, WA with a local management and ownership team and 16+ offices across the Western US, we support complex projects across the country and abroad. Our team of over 500 are dedicated to continuous growth and doing what’s right for the customer. We seek out candidates who are curious and eager to learn, possess excellent communication skills and who bring a strong work ethic. We provide an extensive training program to our new hires and seek out candidates from diverse backgrounds who are interested in joining a committed team. We have tremendous tenure at ATS and our employees find a career and an investment in their long-term success here. JOB SUMMARY: Perform full cycle AP, AR, job costing, and cash flow transactions, including entry, posting, reviewing, and processing daily accounting tasks. Support all areas of administrative functions such as project bookings, budget entry, contractual notices, and contracting and subcontractor documentation. Review outstanding AR balances for timely invoice payments. Support the Financial Manager in the reconciliation of accounts and month-end closing. Display excellent leadership and interpersonal skills and the ability to work effectively as part of a team, using tact, discretion, and courtesy. Ideal candidate possesses future management aspirations to lead and develop a strong administrative team. DUTIES AND RESPONSIBILITIES: • Day-to-day transactions for AR, Cash, and AP., • Proficient in all areas of accounting software, including AP, AR, Fixed Assets, Bank Reconciliation, Cash Manager, Project Controller, Project Budgeting, and Subcontractor Management, • Understanding of Contract and subcontract documentation and requirements, • Timely filing of monthly or quarterly sales & use tax returns, • Perform closing and reconciliation of general ledger accounts with subsidiaries, • Consistent monitoring and pursuit of past due invoices and providing monthly updates to senior leaders, • Enter and apply check payments and electronic deposits, • Monthly invoicing, including supplemental customer-required forms, • Respond and prepare monthly invoice adjustments, • Preparing project bookings in accounting system and budget entry, • Complete customer contractual requirements, including certificates of insurance, • Entry of project change orders and budgets in accounting system, • Processing of change order paperwork and monitoring, • Support month-end closing and reconciliations, • Ensure compliance with state resales certificates, • Assist with global accounting goals and initiatives, • Provide backup support on reviewing timecards and processing expense reports SKILLS AND ABILITIES: • Strong understanding of accounting principles and practices, • Attention to detail and dedication to accuracy, • Ability to meet deadlines and manage schedules efficiently, • Excellent verbal and written communication skills, • Proficiency in MS Office Suite, with advanced Excel skills, • Ability to work independently and be self-directed, • A mindset to continuously improve processes and procedures, • Strong management aspirations, with a desire to lead and develop a team WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is a non-remote, in-person office environment at our Renton location—consistent typing and spending most of your time seated at a desk or computer. Small repetitive motions with mouse and keyboard are required. COMPENSATION: • Annual salary ranges from $75,000 - $95,000 POSITION TYPE AND HOURS: • Full-time, non-exempt, • In-office position (not remote), • Monday – Friday 8 am-5 pm (flexible start and end time) CREDENTIALS AND EXPERIENCE: • Bachelor’s degree in Accounting, Finance or Business, • Three years of general administration or accounting duties ATS is an equal-opportunity employer, and we are committed to complying with all federal, state, and local laws providing equal employment opportunities. When making hiring and employment decisions, we do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, military service, military or veteran status, physical or mental disability, medical condition as defined under state and federal law, or any other legally protected category. All such discrimination is strictly prohibited. The above job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for a driven individual with life science industry experience in enterprise product management or software consulting to drive and support our Vault PromoMats and Vault Medical products. As a Product Expert - Commercial Content, you will be part of the Product organization working similarly to an Outbound Product Manager, aligned to a specific product area and working closely with the broader product team, staying aligned and contributing to the product direction/roadmap. Product Experts are a lead voice in our online communities, customer meetings, and in-person events, and contribute to resources for both internal and external teams to realize the value of the innovation within that product area. \n What You'll Do • Be the product evangelist and provide subject matter expertise for Vault PromoMats and Medical applications, • Stay up to date with the latest features, capabilities, and roadmap direction, • Share product information, and best practices and educate customers on our Vault PromoMats and Medical applications through customer meetings and online communities, • Engage with customer stakeholders to share our product vision and roadmap, • Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction, • Collaborate with the wider Product and Commercial Content teams to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings, • Provide support to all areas in the organization including Services, Strategy, Sales & Product Support Requirements • 5+ years in an enterprise product management or Life Sciences software consulting role, • Experience using and/or implementing Vault PromoMats or Vault Medical, other Vault applications would be considered, • Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences, • Experience interacting with customers and internal teams, both in-person and remote, • Strong analytical and communication skills; written, verbal, and formal presentation, • Self-directed team player with a positive attitude, • Willingness to travel up to 10% Nice to Have • Creating materials for technical & non-technical audiences, • An understanding of emerging industry best practices, trends, and/or standards, • Experience performing software demonstrations or conducting training sessions, • Experience managing an online community, • Understanding of DAM, MLR review, and US regulatory requirements Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $55,000 - $22,5000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

About Nearmap Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it. We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you. About the Role Location: Fully remote within the continental United States. Solutions Product Manager, Government supports the development and growth of Nearmap’s product solutions across Government use cases. This role assists in understanding customer needs, researching market opportunities, monitoring competitors, and helping define product requirements that create value for customers and align with company strategy. Working closely with senior product leaders, the Solutions Product Manager contributes to new solution development and the optimization of existing offerings. They partner with sales, engineering, and marketing to ensure product initiatives are well-defined, deliver measurable customer impact, and support Nearmap’s growth objectives. This role emphasizes hands-on execution - gathering insights, writing clear requirements, managing delivery priorities, and tracking performance, while building domain expertise in geospatial technology and location intelligence. Key Responsibilities Play the essential role of Product Owner for the delivery stream: • Assist senior product managers in defining product requirements and priorities for Government solutions., • Translate customer and business needs into clear, actionable user requirements and acceptance criteria for technical delivery teams., • Monitor existing product metrics and provide insights to the greater product org., • Analyze calls and other signals to provide insight to the greater org., • Develop and maintain deep domain expertise across diverse use cases in government, with comprehensive knowledge of customer workflows, use cases, and industry-specific challenges., • Regularly converse with Sales, Sales Engineering, and Customer Success to gather customer pain points and opportunities, and impediments to selling/upselling., • Regularly converse with customers to understand how Nearmap products are used and perceived, and opportunities to solve addition customer problems and upsell., • Communicate findings back to Nearmap stakeholders in a form that drives action and improvement., • Regularly converse with ecosystem partners, including technology platform providers, channel partners, analysts, media to boost Nearmap’s profile and presence., • Complies with responsibilities of working for a public company., • Complies with all local legislative requirements., • Adheres to company guidelines and the corporate Code of Conduct., • Where appropriate keeps up to date with legislative requirements., • Acts in an ethical way when dealing with company assets and other people. Experience • 5-10+ years of experience in government or, ideally, a government geospatial office with experience in a project or product leadership role, • Experience with geospatial data and how it is used in government is extremely valuable., • Experience in government procurement and the relationships between local, state and federal entities is valuable., • Ability to effectively write, validate, and quantify a business case in plain language quickly and thoroughly., • Geospatial technology, remote sensing, BIM, including familiarity with Esri, Autodesk, Bentley products., • Ability to write clear, and concise product requirements., • Proven track record of getting things done, managing multiple tasks including communication with internal and external teams whilst consistently delivering on schedule., • Ability to communicate clearly and effectively with in a cross-functional environment., • Excellent written, verbal and visual communication skills., • Strong commercial acumen, strategic thinker and revenue driven., • Excellent analytical and interpersonal skills, with ability to work successfully across all engineering disciplines. Why you'll love working at Nearmap: We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves. Nearmap offers: • In addition to flexible time off, Nearmap offers 4 extra "YOU" days off each year - take a break, no questions asked!, • Company-sponsored volunteering days to give back., • Generous parental leave policies for growing families., • Work from Overseas Policy - explore the world in the approved list of cities while you work!, • Discounted Private Health Insurance plans., • Monthly wellbeing and technology allowance. Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.