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Job Description This position combines inside sales and customer service — ideal for someone who loves engaging with customers, building relationships, and seeing tasks through from start to finish. You will handle incoming leads and existing accounts only (no cold calling), prepare quotes, close sales, and provide professional post-sale support. We cannot stress enough how important consistent follow-up is in this role. If you are not proactive and detail-oriented when it comes to following up with leads, open quotes, or customers, this job is not for you. Key Responsibilities * Handle incoming calls, chats, and emails from customers in a friendly and professional manner. * Be an excellent communicator who is positive on the phone and genuinely enjoys speaking with customers. * Follow up consistently on all open quotes, leads, and customer requests. * Provide accurate product recommendations and assistance for orders and support issues. * Collaborate closely with team members and departments to ensure accuracy and customer satisfaction. * Maintain up-to-date knowledge of our product lines and industry trends. * Contribute to a positive, team-oriented environment. What We’re Looking For * 1–3 years of inside sales or customer service experience (security or electronics industry preferred) * Excellent communicator with a positive, engaging phone presence * Strong follow-up and organizational skills — must be reliable and proactive * Team player with a friendly, professional attitude * Ability to multitask effectively in a fast-paced environment * Familiarity with CCTV, IP, or access control systems a plus * Experience with CRM or ERP platforms (NetSuite preferred) $50,000 Base + Uncapped Commission Average total earnings: $65,000–$85,000+ per year, depending on results. * Medical Insurance (Company-sponsored) * Paid Time Off: * 2 Weeks Vacation per year * 5 Sick Days per year * Paid Holidays: * New Year’s Day * Memorial Day * Independence Day (July 4th) * Labor Day * Thanksgiving Day * Black Friday * Christmas Day * Performance Growth Opportunities Company DescriptionWe are a national distributor of professional-grade video surveillance and security equipment. For over 20 years, we’ve supplied government agencies, corporations, and integrators with trusted brands and unmatched support.We are a national distributor of professional-grade video surveillance and security equipment. For over 20 years, we’ve supplied government agencies, corporations, and integrators with trusted brands and unmatched support.