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  • GLOBAL OPS - Field Operations Specialist - Manhattan
    GLOBAL OPS - Field Operations Specialist - Manhattan
    8 hours ago
    Full-time
    Manhattan, New York

    Location: Manhattan (back up to Brooklyn) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Tuesday to Saturday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYC locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYC, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • Employment Specialist
    Employment Specialist
    18 minutes ago
    $19.23–$20.19 hourly
    Full-time
    Brooklyn, New York

    SCOPE OF ROLE: The Employment Specialist will conduct assessment interviews to gather information relative to client’s skills, education and interests. He /she will Design and facilitate vocational/employment group and maintain an active employment vocational/educational data bank and serve as Program Representative at Workforce and Employment Initiatives and Meetings. The specialist will identify barriers to employment e.g.-ESL, Substance Abuse, Mental Health and in collaboration with Case Manager make appropriate referrals. Provide career coaching and assist with resume preparation, job search and filing applications. II. ESSENTIAL DUTIES & RESPONSIBILITIES · Allocates competitive employment positions in the community. · Provides hands on job training to consumers at job sites. · Maintains on-going liaison with job sites. · Keeps abreast of consumer’s employment progress in a timely and efficient manner. · Maintains updated information and progress notes in consumer case records · Assists consumers with job readiness and search activities. · Co-facilitates weekly Work Readiness Seminar. · Provides direct counseling and on-going assessments as needed. · Represents the agency to the community at large and participates in professional meetings. · Reports all relevant information to supervisor and program staff. · Interprets relevant information to resolve problems, effectively balances considerations and alternatives to make sound decisions. · Handles unexpected situations by responding effectively to challenges, deadlines and emergencies. · Provides timely, accurate and clear documentation according to established policies and procedures. · Applies time management skills to work effectively within given deadlines, carries out directives, organizes own time and prioritizes workload effectively while using resources wisely. · Willingness to initiate new ideas, consistently looks for better ways of doing things. · Demonstrates effective verbal, written, and listening skills. · Works well as part of a team. · Can be relied upon to be available as needed, modeling good attendance and punctuality practices. · Responds to consumer needs promptly, accurately and with courtesy and respect, models appropriate behavior, represents the organization in a positive and appropriate manner to outside resources. · Supports the missions and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values. · Maintains confidentiality of consumers and staff. · Maintains positive enthusiasm toward job accountabilities and objectives, persists with extra effort and overcomes obstacles to get the job done. · All other duties as assigned. III. REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE · High School Diploma/GED Required, bachelor’s degree preferred. · Ability to work independently and as part of a team, to assist adults of diverse ethnicities, backgrounds, ages, and sexual preferences. · Bilingual English/Spanish preferred. · Evening hours are required.

    Immediate start!
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  • Client Support Specialist
    Client Support Specialist
    2 days ago
    $3200–$4800 monthly
    Full-time
    Flushing, Queens

    This is a full-time, on-site opportunity with average weekly earnings ranging from $800 to $1,200. We are currently looking for an enthusiastic and driven Client Support Specialist to join our growing team. In this role, you will help drive business growth by identifying new opportunities, engaging prospective customers, and converting leads into successful sales. You will also build and maintain strong customer relationships within your assigned market, understand client needs, and provide tailored solutions that create value. Primary Responsibilities • Promote client brands through face-to-face interactions with customers and potential clients., • Provide exceptional customer service with professionalism, efficiency, and a customer-first mindset., • Explain products and services clearly, ensuring customers fully understand available options and benefits., • Assist customers in selecting solutions that best fit their individual needs and goals., • Work closely with team members to meet personal performance targets and contribute to overall team success. What We Provide • Performance-based career advancement with strong internal promotion opportunities., • A collaborative and energetic workplace that values teamwork and professional development., • Travel incentives and exciting opportunities for top performers. Ideal Candidate • Excellent communication and relationship-building skills., • Friendly, energetic, and comfortable working in a team-focused environment., • Goal-oriented, proactive, and eager to develop new skills., • Available for full-time, in-person work.

    Immediate start!
    No experience
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  • Marketing Specialist
    Marketing Specialist
    1 month ago
    $50000–$65000 yearly
    Full-time
    Manhattan, New York

    Are you outgoing, driven, and passionate about working with people? We’re looking for a Direct Marketing Specialist to join our growing team. This is an exciting opportunity for someone who enjoys face-to-face interactions, thrives in a fast-paced environment, and wants to build a long-term career with unlimited growth potential. What You’ll Do: Represent nationally recognized brands through direct, face-to-face marketing campaigns. Engage with prospective customers to educate them on products and services. Build strong customer relationships while delivering exceptional service. Generate new business opportunities and maintain accurate customer records. Collaborate with team members to achieve individual and company goals. Participate in ongoing training, coaching, and professional development. What We’re Looking For: Strong communication and interpersonal skills. Positive attitude with a student mentality and willingness to learn. Self-motivated, goal-oriented, and highly coachable. Ability to work both independently and as part of a team. Previous experience in customer service, hospitality, retail, sales, or marketing is a plus—but not required. What We Offer: Paid training and hands-on mentorship. Clear advancement opportunities into leadership and management. Performance-based incentives and uncapped earning potential. A collaborative, energetic, and supportive team environment. Ongoing professional and personal development. If you’re looking for more than just a job and want an opportunity where your effort directly impacts your growth and earnings, we’d love to hear from you. Apply today and start building a rewarding career with a company that invests in your success.

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  • Client Support Specialist
    Client Support Specialist
    3 days ago
    $3200–$4800 monthly
    Full-time
    Flushing, Queens

    This is a full-time, on-site opportunity with average weekly earnings ranging from $800 to $1,200. We are currently looking for an enthusiastic and driven Client Support Specialist to join our growing team. In this role, you will help drive business growth by identifying new opportunities, engaging prospective customers, and converting leads into successful sales. You will also build and maintain strong customer relationships within your assigned market, understand client needs, and provide tailored solutions that create value. Primary Responsibilities • Promote client brands through face-to-face interactions with customers and potential clients., • Provide exceptional customer service with professionalism, efficiency, and a customer-first mindset., • Explain products and services clearly, ensuring customers fully understand available options and benefits., • Assist customers in selecting solutions that best fit their individual needs and goals., • Work closely with team members to meet personal performance targets and contribute to overall team success. What We Provide • Performance-based career advancement with strong internal promotion opportunities., • A collaborative and energetic workplace that values teamwork and professional development., • Travel incentives and exciting opportunities for top performers. Ideal Candidate • Excellent communication and relationship-building skills., • Friendly, energetic, and comfortable working in a team-focused environment., • Goal-oriented, proactive, and eager to develop new skills., • Available for full-time, in-person work.

    Immediate start!
    No experience
    Easy apply
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