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Job Description:\n\n Job Title: Head of Post Course Strategy Team: Product Location: In-Person in Atlanta (GA), Chicago (IL), New York (NY), or Newark (NJ) Employment Type: Full-time FLSA Classification: Exempt Hiring Manager: Chief Product Officer About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Head of Post Course Strategy Execution who will build the strategic and operational infrastructure that drives strong career outcomes for Fellows after they complete the Accelerator every Braven Fellow's 10-15 week entry point into our program. This is an entrepreneurial role over a newer and still forming body of work that sits at the intersection of strategy and execution. The post-Accelerator Fellow experience is inherently adaptive: it is shaped by regional labor markets, individual Fellow profiles, and employer partnerships that evolve over time. This role brings structure and intentionality to that complexity, establishing a strategic PAF experience floor that guides regional teams while preserving the local latitude needed to optimize for each market. You hold the cross-regional view that no single campus team can hold, and you use that perspective to ensure that local execution is grounded in shared goals and the best practices emerging across Braven's network. One important distinction: Braven has a dedicated team responsible for building the actual program experiences, the workshops, modules, and resources that Fellows move through. Your job is not to build those experiences. Your job is to determine what Fellows need, decide what gets in front of them and when, commission new resources when gaps emerge, and ensure that what gets deployed is actually driving outcomes. You are accountable for whether the post-Accelerator arc is working, and you think creatively about how to reach Fellows at scale through a mix of live, asynchronous, and technology-enabled approaches. Getting to 25,000 Fellows means not every intervention can be staff-delivered and synchronous, and this role helps Braven figure out what that looks like in practice – including where campus and community partners can extend the post-Accelerator experience beyond what Braven delivers directly. As a member of Braven's Product Leadership Team, you contribute to decisions about how the post-Accelerator program evolves, bringing the accountability of someone watching outcomes in the field to cross-functional conversations about what Braven should build, change, or stop doing. This role is on the Product Team and reports directly to the Chief Product Officer. What You’ll Do Own Post-Accelerator Outcomes and Strategy (30%)Hold accountability for post-Accelerator outcomes, not just whether programming is delivered, but whether Fellows are building genuine momentum toward strong opportunities after college.Watch cohorts closely while in the Accelerator course and afterward, and stay attuned to what’s happening in the field: the outcomes data, the qualitative patterns emerging from regional teams, the things that aren’t in any report yet but are visible to someone paying close attention. Name what you’re seeing and act on it.Discover and make intervention decisions when the picture isn’t right: determine what response is needed, draw from Braven’s program resources, or commission the Design team to build something new, and work with colleagues across functions to get it to students.Define and steward the post-Accelerator program strategy: articulate what Fellows are working toward after the Accelerator, what Braven is accountable for driving, and what core practices every delivery context is expected to implement, grounded in Braven’s program logic model and findings from the Research team.Serve as a formal input into Braven’s research agenda by bringing qualitative intelligence from the field, the patterns, the outliers, what cohorts are telling you about what they need —directly to the Research team as evidence that outcomes data alone cannot provide.Bring a longitudinal perspective to program direction: you see how student needs and expectations shift year over year, and that perspective provides a structured basis for how Braven assesses whether the program is keeping pace with the Fellows it serves.Collaborate with other Central Teams and the regions to assess outcomes and determine in a collaborative way, what should change and what should stay.Stay current on the external field career readiness research, employer expectations, evolving labor market trends, including how AI and shifting hiring practices are reshaping the opportunities Fellows are entering, and how highly-resourced colleges are evolving their career preparation and bring that knowledge into Braven's PAF strategy. Lead Central PAF Programming (20%)Lead and develop the team responsible for Braven's centrally-run post-Accelerator programs, including Career Communities, the Professional Mentor Program, et cetera.Hold the team accountable to clear goals and outcomes, while building the conditions for each direct report to lead their area with increasing ownership and independence.Ensure that every centrally-run program is designed to be actively usable at the regional level — translating central offerings into tools and practices that strengthen the local Fellow experience. Continuously evaluate the PAF program portfolio, identifying where existing central or local supports need to evolve and where new ones need to be built so that the full arc of post-Accelerator programming remains responsive to what Fellows actually need to achieve strong outcomes.Stay proximate to the Fellow experience across delivery contexts, engaging directly with programming, regional teams, and Fellows themselves so that strategic decisions are grounded in what's actually happening, not just what's being reported. Build and Steward the Cross-Functional Operating Model (15%)Develop and maintain the cross-functional relationships, rituals, and shared accountability structures that make PAF programming real — not just in theory, but in practice across the Central teams whose work directly shapes what Fellows experience.Drive cross-functional collaboration to enhance program impact and operational efficiency. For example:Volunteer & Employer Teams: Integrate meaningful volunteer engagement into programming and create pathways for Fellows to access job opportunities and sponsorships.Data Team: Define regional use cases to ensure outcomes data is visualized in ways that are actionable for daily frontline use.Systems Team: Translate program strategy and user needs into technical requirements for the MyBraven platform.Regional Teams: Partner with local Program and External Affairs leads to align central resources with regional strategies, ensuring effective use of central "levers" to meet local needs.Establish and steward the cross-functional rhythms, the right people in the right conversations at the right cadence so that PAF priorities are visible across functions and the work that depends on others actually moves. Partner with Regional Teams Across the Network (20%)Hold the cross-regional view that no single regional team can hold: synthesize what’s working and what isn’t across campuses, cohorts, and contexts, and bring those insights back into both central strategy and regional practice.Partner with regional leaders as a strategic resource, sharing patterns, flagging emerging gaps, and helping teams act on what the data and field signals are telling them.Build trusted relationships with regional colleagues, influence action with the clearest cross-network picture of what's working for Fellows, and bring that intelligence to the people who can act on it.Work directly with Site Directors and their teams to strengthen local PAF strategy, diagnosing gaps, sharing what's working across the network, and helping teams make good decisions even when the data picture is incomplete.Co-create new programming with regional teams and treat their experience of what you build as essential information for evolving the broader strategy. Lead the Team and Shape Post-Accelerator Program Strategy (15%)Lead, develop, and grow the PAF Execution team, including developing talent at multiple levels and scoping new roles as the organization scales to serve significantly more Fellows.Serve as a member of Braven’s Product Leadership Team, contributing the perspective of someone accountable for field-level outcomes to cross-functional decisions about what Braven should build, change, or stop doing in the Accelerator and post-Accelerator arc.Partner with colleagues across Research, Design, and Operations to ensure the Post-Accelerator strategy is grounded in evidence, informed by what’s happening with students in real time, and set up to be delivered well.Serve as a member of the "One Braven" leadership team, contributing to org-wide strategy and stewarding a healthy, high-performing culture for both your immediate team and the broader organization.Anticipate where the post-Accelerator model needs to evolve as Braven scales toward 25,000+ Fellows, including which interventions can remain staff-delivered, where technology-enabled and asynchronous approaches need to grow, and what the PAF experience looks like when it's working at a fundamentally different volume.Other duties as assigned. Requirements Minimum RequirementsBachelor’s degree or equivalent experience7+ years of professional experience, with at least 3 years in a role that involved strategy development, program design, or organizational leadership3+ years of people management experience, including experience developing and holding direct reports accountable to outcomesDemonstrated experience working in or designing programs that support workforce development, career outcomes, or post-program student supportExperience influencing across teams or functions without direct authority, such as in a cross-functional or multi-site environment Preferred Qualifications Experience working in or with a nonprofit, education, or workforce development organization serving first-generation college students or communities historically underrepresented in professional careersComfort building structure and accountability systems while also executing, you can hold strategy and day-to-day delivery at the same timeTrack record of cross team and organization collaboration.Track record of translating high-level strategic direction into clear, actionable goals and accountability structures for a teamExperience working with or through regional or local teams in a multi-site organization, particularly in a role that required influencing without formal authorityComfort designing or deploying programming that reaches people at scale through a mix of live, asynchronous, and technology-enabled approaches, you understand that impact at scale requires thinking beyond the room, and you bring curiosity and creativity to how interventions reach the most Fellows most effectively.Comfort with ambiguity and a growth orientation toward data, you don’t need perfect information to make progress, and you actively build toward more rigorous evidence over timeStrong communicator across levels and functions, able to translate between strategy and execution, between central and regional, and between different levels of the organizationExperience with innovation and ongoing evolution of product experiences and the ability to be nimble in order to test innovation, as well as structured to ensure best practices are followed.Demonstrated commitment to building strong, inclusive cultures that develop othersExperience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population predominantly people of color from low-income backgrounds navigating the transition from college to careerDemonstrated commitment to building strong and welcoming cultures that help to develop others.Exemplification of Braven’s core values.Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work DemandsAbility to work in-person in Atlanta (GA), Chicago (IL), New York (NY), or Newark (NJ), 3 days per weekOccasional travel to regional sites for team convenings, site visits, and cross-regional collaboration (estimated 6–8 times per year) Additional RequirementsAuthorized to work in the U.S.Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be:Phone screen with Talent Team memberInitial interview with CPO and CEOPerformance TaskPanel Interview with Key StakeholdersInterview with Alignment Team members and/or Board membersInterview with Hiring ManagerReference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth: $154,500-$193,100 in Atlanta, $163,200-$204,000 in Chicago, and $179,600-$224,400 in New York City and Newark .This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calenda

Job Description Job Title: Director, Transformation and Operations Team: Office of the Chief Executive Officer Location: In-Person strong preference for Chicago (IL), also possible; Atlanta (GA), Newark (NJ), or New York City (NYC) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Transformation and Operations, to join the newly formed Transformation team. Transformation is charged with ensuring that we are seeing around corners and prepared to maximize the strategic opportunities in our future. Your role is to take the ideas that matter most and make them real. You'll lead the design and execution of key transformation initiatives — currently AI adoption, market intelligence, and process innovation for quality at scale, three of our largest organizational risks at our current inflection point in growth. While you don’t manage anyone directly, you will manage across many internal stakeholders, and your ability to move people toward shared outcomes without direct authority is critical to your success. You're energized by ambiguity, you think in systems, and you genuinely love figuring out what "cutting edge" means for an organization that is paving the way. You enjoy bringing structure to ambiguous problems without flattening the complexity, and you know when to slow down and define the question before rushing to answer it. The person in this role thrives in a startup environment where job descriptions are starting points, not ceilings — willing to roll up your sleeves across whatever the mission needs. This role is a part of the Office of the Chief Executive Officer and reports directly to the Head of Transformation. What You’ll Do Lead, Design, and Launch Special Initiatives (50%) • Create strategic plans that translate vision into execution for special initiatives owned by the Transformation team (inclusive of multi-year roadmaps, short-term project plans, stakeholder communications maps, risk mitigation strategies, learnings from market intelligence, etc.), • Synthesize insights and recommendations for senior leaders to guide ongoing strategy, • Manage the execution of a wide variety of teammates towards success, adapting strategies and frameworks as needed, • Initial projects within your scope will include ensuring we have enterprise-wide quality systems as we scale, and strong execution and enablement of our holistic approach to AI, • Build internal buy-in with evolving and cross-cutting projects, meeting people where they are, and making the unfamiliar feel approachable, for any special initiatives, • Serve as an internal resource for "what's possible" — translating data and ideas into practical, mission-aligned use cases we can actually act on, • Embrace the reality that we're figuring this out as we go — and help the team feel steady while we do, • Lead and influence cross-functional teams in a matrixed environment (i.e., teams will not directly report into this role) to bring initiatives to life, fostering a culture of excellence, continuous learning, collaboration, and innovation Operations Infrastructure & Project Management (30%) • Create and own the project plans behind our transformation initiatives while building timelines, setting milestones, tracking dependencies, and keeping cross-functional work moving forward, • Turn big-picture organizational priorities into specific, sequenced actions with real owners and real deadlines, and follow up on them without oversight from your manager, • Build and improve our team’s operating infrastructures while increasing process efficiency, developing new processes, and training others in these areas, • Create lightweight but durable operating systems: the trackers, templates, and check-in rhythms that give a small team visibility into a lot of moving parts, • Ensure these integrate with and streamline/simplify organizational processes, vs. create additional complexity, • Flag risks and potential blockers early; bring proposed solutions, not just problems, • Coordinate internal teammates and external collaborators toward shared goals — without relying on formal authority to get things done, • Develop high-quality memos, briefings, and presentation materials to support executive-level decision-making and external stakeholder engagement, • Collaborate with internal and external stakeholders to enhance our nimbleness as we grow and ensure alignment with broader organizational strategic objectives Research and Analysis (Market Intelligence) (20%) • Develop and maintain systems for gathering and organizing strategic market intelligence so findings are accurate, accessible, and updated regularly, • Ensure a variety of voices/stakeholders internally and externally, especially ones that might be overlooked or seemingly irrelevant, are incorporated, • Monitor and analyze trends, regulatory changes, and technological advancements across sectors, including workforce development, AI in higher education, and employer expectations, to identify positioning opportunities and threats for Braven, • Track what peer organizations, edtech organizations, university career centers, and employers are doing; codify what that means for our work, and identify white space where we can lead, • Synthesize findings from articles, podcasts, research, newsletters, conferences, and partner conversations into crisp, actionable briefings for leadership and staff, • Connect macro trends — including AI in recruiting, shifting employer expectations, and changing student needs — to near-term decisions Braven can make today, • Lead efforts to identify, evaluate, and integrate AI tools and partnerships from a market intelligence and positioning lens, in coordination with Systems and Product, • Translate complex data into clear strategic insights with actionable recommendations for senior leadership; deliver concise, impactful reports/presentations to key stakeholders, • Serve as a trusted advisor to internal stakeholders on competitive positioning, offering recommendations grounded in evidence, • Other duties as assigned. Requirements Minimum Requirements • Bachelor’s Degree or equivalent, • 5+ years of strategic operations experience with the proven ability of managing complex projects and lead others to outcomes Preferred Qualifications • Exceptional ability to collaborate and work in cross-functional teams, ideally in a matrixed, cross-functional environment or scaling consulting or mission-driven organization, • Strong written and verbal communication skills, with the ability to draft clear, audience-appropriate communications quickly and with minimal direction, • Exceptional ability to synthesize information, identify the most important thread, and move forward without needing every detail resolved, • Experience in the education or nonprofit sector, or in consulting, • Comfort and fluency with AI tools (e.g., Claude) and a curiosity about how technology can drive mission-aligned work; ability to navigate myriad tech systems (e.g., Asana/Trello, Salesforce, Zoom), • Track record of operating in ambiguous environments and creating structure where little exists, • Demonstrated commitment to building strong and welcoming cultures that help to develop others, • Exemplification of Braven’s core values, • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC), • Travel 15-20% of the time Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Interview with Hiring Specialist, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Colleagues and Peers Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $87,200-$108,900 in Atlanta, $92,000-$114,900 in Chicago, and $101,200-$126,400 in New York City and Newark. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, New York, or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Job Title: Head of Board and Council Engagement Team: External Affairs Location: Hybrid in Atlanta (GA), Chicago (IL) strongly preferred, Newark (NJ), or New York City (NYC) Employment Type: Full-time FLSA Classification: Exempt Start date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role To achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven must develop and maintain strong boards of directors, nationally and regionally, as well as develop its growing councils as it continues to lead in shaping the field in the college-to-career space. In that effort, Braven is hiring a Head of Board and Council Engagement who will lead the strategy and implementation behind Braven’s board management and engagement, as well as its growing body of councils to ensure Braven has the external expertise, champions, and influence needed to reach its ambition. Specifically, in this next phase, Braven is developing and strengthening its body of councils to build external expertise and influence in key areas that reflect our shared value partnerships and core and secondary customers, and to help us shape the college-to-career field. As a member of the External Affairs team, you will report to the Chief External Affairs Officer as well as work closely with the CEO and regional Executive Directors and certain Central Team Leads to cultivate, develop, and maintain strong board engagement and effective councils to ensure good corporate governance, diverse and sustainable revenue streams, national influence, and a strong source of external expertise and strategic advice. Over the next 2-3 years, you will build and manage a small but mighty team to support our growing governance work. What You’ll Do Strategy (50%) • Set the vision, goals, and annual strategic plan for our National Board of Directors from the group to the individual level to ensure we continue to have an incredible board that catalyzes the organization's work, • Set the vision, goals, and template strategic plan that Executive Directors customize to build and manage best-in-class regional boards, • Provide support, alignment, and thought partnership to a growing portfolio of 6-10 regional Executive Directors and their boards over the next five years, • Develop board and council member profiles tied to strategic needs, • Drive the creation of strategic materials (memos, decks) that support all board moments from meetings, strategy calls, 1:1 engagement plans, etc, • Set the vision, goals, strategic plan, and create the materials and systems for Braven’s growing body of advisory councils (including Employer Partner, Faculty, Higher Ed Presidents, Technology, etc) High-Stakes Stakeholder Management and Governance Operations (50%) • Manage the prospecting, cultivation, and stewardship of the National Board members in collaboration with the CEO, including bi-weekly or monthly check-ins with all board members, • You are responsible for $3-4M in direct national board and council giving; additionally, we work to build boards and councils that provide networks, accounting for 35% of our overall revenue annually, • Support the prospecting, cultivation, and stewardship of the regional board members in collaboration with Executive Directors, • Manage the prospecting, cultivation, and ongoing stewardship for members of certain high-profile councils, • Set the guidelines and best practices for board and council group and individual stewardship nationally and regionally, • Create systems and tools for research, stewardship, communications, and board and council building at the national and regional levels, • Manage and analyze accurate data collection of materials and information related to national and regional board members, as well as council members, • Create learning and development opportunities to ensure excellent board and council management across Braven., • Project manage national board meetings, strategy sessions, and the annual joint board convening, and provide the systems and processes to manage council and regional board meetings, • Other duties as assigned Requirements Minimum Qualifications • BS/BA or relevant experience, • Work Experience: 10+ years of relevant experience Preferred Qualifications • You bring exceptional political acumen and relationship intelligence — having demonstrated an ability to map stakeholder ecosystems, identify key influencers, and cultivate trust across varied networks to open doors and advance organizational priorities., • You have demonstrated professional experience working with executives, board members, and high-profile individuals, and managing high-stakes relationships with success, • You have a deep understanding of local and national ecosystems and networks, and how to maneuver successfully within, • You have 5+ years of project management experience and leading high stakes meetings, • You have 5+ years of experience managing complex relationships with individual stakeholders and are able to exercise direction, diplomacy, and handle confidential information, • You have a demonstrated ability to work effectively with and quickly gain the respect and support of various key constituencies, including the board of directors, champions, partners, and prospects, • A successful track record of personally identifying, cultivating, and soliciting major champions, • You have exceptional management, leadership, presentation, and written and interpersonal communication skills, • You manage vertically and horizontally within internal and external settings, • You have excellent written and oral communication skills, • You have a customer first, hospitality orientation with excellent stakeholder management skills and attention to detail, • You are strategic, analytical, and have a strong EQ when it comes to managing external relationships, • You pursue ambitious, measurable goals with joy, an action-oriented mindset, and perseverance, • You’re extremely detail-oriented and sweat the small stuff, while also not losing sight of the big picture, • You build strong external and internal relationships with a variety of stakeholders and have significant experience tailoring your approach to others' beliefs, motivations, and contexts, • You are a voracious reader and devour everything from the Wall Street Journal to Page Six, • You are a constant learner who continually reflects to improve and actively creates space for upward feedback from individual contributors and managers, • You exemplify Braven’s core values Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC), • Travel: Ability to travel at least 1x per month for 2-3 days at a time. Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship. Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with a Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Interview with CEO, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, allowing for growth based on performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $116,000-$145,000 in Atlanta, $122,500-$153,100 in Chicago, and $134,800-$168,500 in New York and Newark, NJ. This is a full-time, regular, exempt, and benefits eligible position. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Location We gather in the office at least 3 days per week (on Tuesday, Wednesday, and Thursday) and often work remotely 2 days per week (although certain commitments might adjust that from time to time). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, or New York City. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Only NJ residents apply. Summary/objective This position reports to the Chief Science Officer. We are seeking a passionate and experienced Analytical Chemist to join our team as a STEM Educator. This individual will play a key role in developing laboratory experiences that introduce students to advanced analytical chemistry techniques while fostering a love for science. You will instruct students in an analytical lab equipped with cutting-edge instrumentation, helping them gain exposure to professional methodologies and real-world applications. Why Join Us? • Be part of a mission-driven organization making a tangible impact on students' lives., • Work in a cutting-edge analytical lab with state-of-the-art equipment., • Collaborate with a dynamic team of educators and scientists dedicated to STEM education., • Competitive salary and benefits package. Essential Functions (Full-Time Position, 40 Hours/Week, Monday–Friday, 8:00 AM – 4:00 PM) • Instruction and Mentorship:, • Design and deliver engaging, hands-on lessons for middle and high school students., • Explain complex analytical chemistry concepts in a way that is accessible and inspiring to students., • Provide mentorship and encouragement to students, nurturing their interest in STEM fields., • Train laboratory instructors and assistants on analytical instrumentation functions and use., • Train, advise and mentor participants of S2S’ pre-apprenticeship and apprenticeship program., • Lab Operations:, • Operate and maintain advanced analytical instruments, including HPLC, gas chromatography, mass spectrometry, UV/Vis spectroscopy, infrared spectroscopy, Inductively Coupled Plasma (ICP) spectroscopy, and other modern analytical laboratory tools., • Proficiency in wet chemistry techniques (assay development, sample and solution preparation, pH, dilution, and titrations)., • Guide students in performing experiments, analyzing results, and understanding data., • Ensure a safe and productive laboratory environment by following best practices in safety and instrument use., • Have a willingness to learn and instruct cross-discipline skills in STEM., • Curriculum Development:, • Develop and update curriculum content aligned with STEM educational standards and the goals of S2S., • Collaborate with the S2S team members to integrate analytical chemistry techniques and applications into current and future STEM experiences., • Community Engagement:, • Represent Students 2 Science in outreach efforts to schools, families, and partners., • Assist in program evaluations and provide feedback to continuously improve student experiences. Competencies/Qualifications • Experience developing protocols, SOPs, or instructional guides., • Demonstrated experience with analytical techniques and method development (HPLC, gas chromatography, mass spectrometry, Inductively Coupled Plasma (ICP) spectroscopy, UV/Vis spectroscopy, and infrared spectroscopy). Candidates proficient at running, maintaining, and developing methods for GC and ICP are preferred., • Familiarity with maintaining and troubleshooting laboratory instrumentation., • Experience in teaching or mentoring middle and high school students preferred., • Ability to convey complex scientific concepts in an engaging and understandable manner., • A strong commitment to inspiring the next generation of scientists and promoting diversity in STEM fields., • Possess problem-solving and decision-making skills., • Highly organized with attention to detail., • Skill in using personal computers and a variety of software applications., • Excellent written and communication skills., • Detail oriented and work with a high degree of accuracy and efficiency., • Positive and happy demeanor - ability to work with others., • Must be self-directed and able to complete projects with limited supervision., • Proven ability to collaborate across teams and departments, contributing to shared goals. Physical demands • A significant amount of time is spent sitting and standing. Ability to lift and carry up to 40 lbs. (lab equipment, supplies, etc.) required. Must be able to read, write and understand English. Good auditory and visual skills are required. This is an in-office position at both the Apollo Technology Center and Newark Technology Center. Required education and experience • Master’s degree from an accredited college or university in Analytical Chemistry or related field, or equivalent related experience. Preferred education and experience • PhD in one or more STEM-related fields (Science, Technology, Engineering, and/or Mathematics), or equivalent related experience., • One (1) or more years of successful experience in teaching STEM to Middle or High School Students. Benefits • Health Insurance, • Flexible spending account, • Retirement plan, • Paid time off

Job Description:\n\n Job Title: Head of Program Design Team: Product Location: Hybrid in Atlanta (GA) - preferred, Chicago (IL), New York (NYC), or Newark (NJ) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Head of Program Design who will own the evolution, quality, and integrity of every program experience Braven puts in front of students, volunteers, and staff, serving as both the lead builder and the person responsible for setting the standards for how those experiences are designed. Braven's program is built around a core belief: that students build career readiness by developing the right skills, networks, experiences, and confidence. Everything the Design team builds is in service of that equation. As the leader of the Design team and a member of the Product Leadership Team, you will translate evidence from Braven's research and real-time signals from the field into high-quality, pedagogically sound program assets and learning sequences that can be delivered across dozens of campuses with varying academic lengths (e.g., semester, quarter, summer school, etc.) at scale. You hold the line on adult learning best practices regardless of timeline pressure or competing priorities, and you ensure that every staff member and volunteer who facilitates a Braven program experience understands both what they're teaching and why it's built the way it is. We're also looking for someone with a genuinely entrepreneurial orientation, someone who is deeply curious about how other organizations are solving the college-to-career challenge, and who brings that curiosity back into how Braven evolves its own approach. Critically, this person must be able to hold two things as connected rather than in tension: the commitment to human-centered, pedagogically excellent design and the imperative to simplify and scale. The program has to work for the student sitting in front of it and for the institution delivering it at volume. Seeing those as the same challenge — not competing ones — is a prerequisite for excellence in this role. This role is on the Product team and reports directly to the Chief Product Officer. What You’ll Do Build, Steward, and Evolve Braven's Program Experience (30%)Design and evolve the entire program experience continuum, which starts with the Accelerator course and extends to supporting our Fellows for 6 months after graduation.Maintain a growing high-quality multi-modal library (in-person, virtual, and on-demand) of program experiences, including workshops, learning modules, facilitated sequences, stand-alone resources, on-demand tools, and event designs that help students build the skills, networks, experiences, and confidence needed to secure strong first opportunities after college.Create and pilot new program assets in response to what program staff is observing in the field and/or our higher education partners lift up as a need/interest — when teams flag that students are struggling or that a specific need has emerged, your team builds the response, keeping scale and simplicity front and center.Translate findings from Braven's research team into concrete design decisions, ensuring that what the evidence says students need is actually reflected in how every experience is structured, sequenced, and facilitated, partnering with execution teams to ensure the program is delivered as intendedMaintain and refresh program assets over time by updating content regularly based on stakeholder feedback, student outcome data, and shifts in the college-to-career landscape, including staying up to speed on how the context is shifting with students (e.g., pandemic moment that required more online to a digital learning fatigue moment six years after the pandemic) and/or the labor market (e.g., employers are scaling up dramatically so job acquisition is easier including remote work to labor market is shrinking because of over hiring and now how AI is shaping the realities students face in the job market)Keep an eye towards what must be true at scale, adjusting designs over time based on feasibility constraints or new technology realities that have ripple effects into designs.Be the consummate learner and consumer of our in-person and digital products, in order to stay proximate to the field as well as on the cutting edge of what is to come Set and Hold the Standard for Quality and Integrity of Program Experiences (25%)Define, ensure the execution of, and evolve Braven's standards for high-quality program design, including how experiences are structured, how long they run, how learning is assessed, and how facilitation is approached.Ensure all program experiences are grounded in adult learning science, cultural competence (including that of a particular higher education institution), and reflect a deep understanding of Braven's students, predominantly first-generation college students and students from low-income backgrounds, navigating the transition from college to career.Stay current on the external field — career readiness research, employer expectations, evolving best practices in adult learning, highly-resourced colleges' career preparation evolutions, digital tools, and bring that knowledge into Braven's design work. Prepare Staff and Volunteers to Facilitate with Confidence and Fidelity (20%)Design and deliver ongoing training that equips program staff and volunteers who are on the front lines with students every day to understand Braven’s approach to career readiness topics, and can deliver to students coherent, consistent guidance.Design and deliver training on design intent so that facilitators understand why an experience is built the way it is, and can make good judgment calls when they need to adapt in the moment.Ensure training and staff enablement are built into each new program from the start, making them a core part of a complete, high-quality experience.Lead conversations with staff about what is likely to come next in the programmatic experience's evolution. Lead the Team and Shape Program Strategy (25%)Lead, develop, and grow a team of designers who are responsible for the full scope of design work across Braven's program experience, from the Accelerator course to post-course support for Fellows, which lasts until six months post graduation.Manage the team as well as the team’s mental agility in a way that allows for business as usual, as well as the ability to flex, be nimble, and start to innovate in a manner that meets the moment.Serve as a member of Braven's Product Leadership Team, contributing design expertise to cross-functional decisions about what the program should do next, how it should evolve, and what it will take to deliver it at scale.Partner with colleagues across Research, Data, Program Delivery, and Operations to ensure design decisions are grounded in evidence, informed by what's happening in the field, and set up to be delivered well.Engage directly, including online and ground-based visits with the field to inform perspective.Bring a constant eye toward program simplification while regularly asking which design elements are truly essential for student outcomes, where the program has accumulated complexity that doesn't drive value, and how to redesign experiences that are both excellent and more scalable over time.Partner across the organization with program delivery teams, operations, and technology to identify where design changes could unlock scale, and help Braven distill the program architecture toward what it truly needs to be as it grows.Help scope and grow the Design team as the organization scales toward serving 25,000+ Fellows.Serve as a member of the "One Braven" leadership team, contributing to org-wide strategy and stewarding a healthy, high-performing culture for both your immediate team and the broader organization.Other duties as assigned. RequirementsMinimum RequirementsEducation: BS/BA10+ years of experience designing clear, engaging, purposeful, and culturally competent learning experiences3+ years of experience managing a team toward outcomes Preferred Qualifications Master's degree or other certification in learning design, instructional design, or a related fieldExpert practitioner in human-centered design and adult learning science, with a strong point of view on what makes a learning experience work for adults, especially adults navigating high-stakes career momentsDemonstrated experience building and maintaining a program or curriculum library that serves multiple delivery teams or contexts. You know how to design for reuse, not just for one-time useExperience designing human-centered learning experiences that scale through technology.Experience designing training for the people who deliver your programs, not just the content itself, but the facilitation guides, design rationale, and enablement that help others teach it wellExperience and agility with keeping old, evolving, and piloting new designs all at the same time.Exceptional written and verbal communicator who expresses ideas clearly, simply, and with strong design instinctsCompetent in synthesizing multiple data types such as observations, user interviews, research, feedback, and quantitative data to identify root problems and drive design improvementsDeep alignment with Braven's core values and a belief in Braven's mission, informed by experience working with or for student populations like Braven's Fellows — predominantly people of color from low-income backgroundsProven track record of building and growing high-performing teams, including developing talent at multiple levels and scoping new roles as an organization growsStrategic thinker who can hold both the quality of a single experience and the coherence of the full student journey simultaneously, you can zoom in and zoom outSkilled at working across teams and influencing without formal authority, you know how to advocate for quality with colleagues who have different mandates and timelinesExperience contributing to organizational strategy as a senior leader, including cross-functional collaboration at the leadership team level Technical SkillsProficient in learning management systems and content editors (Braven currently uses Canvas and Articulate) Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work DemandsAbility to work in-person in one of these three hub cities of Braven’s: Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NY), 3 days per weekTravel 2–3 times per quarter for team convenings, site visits, and organizational gatherings Additional RequirementsAuthorized to work in the U.S.Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be:Phone screen with Talent Team memberPerformance TaskInterview with Hiring ManagerPanel Interview with Key PartnersReference Checks BenefitsCompensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $154,500-$193,100 in Atlanta, $163,200-$204,000 in Chicago, and $179,600-$224,400 in New York City and Newark. This is based on a 50-hour work week. This is a full-time, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal healthMatch of your 401K contribution up to 5% of your base annual salary, starting your first full monthCoverage of 85% of health insurance premium for employees and dependents12 weeks of paid parental leaveA one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy because of our deep, long time commitment to equity; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, New York City or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Job Title: Head of Public Policy Team: External Affairs Location: In-person. Preferred locations: Washington( DC). Additional locations: Chicago (IL), Atlanta (GA), New York City (NY), and Newark (NJ) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Head of Public Policy who will lead our Federal, State, and Local policy work. As a member of the External Affairs Team, you will design and execute a policy strategy to shape the college-to-career field. This role is on the External Affairs team and reports directly to the Chief External Affairs Officer. What You’ll Do Stakeholder Management (40%) • Cultivate and steward key relationships for Braven within the Department of Education and relevant federal agencies, the White House, Congress, gubernatorial administrations, and state legislative bodies, as well as with relevant think tanks, coalitions, advocacy orgs, and trade associations, • Proactively monitor, analyze, and influence key policymaker activity and legislation at the federal and regional levels, • Engage and steward governmental affairs professionals who work at Braven's higher education partners, • Utilize strategic storytelling to develop a compelling narrative for policymakers at the local, state, and federal level, • Cultivate Braven alumni interested in representing Braven at public policy events, • Support Braven’s Employer Partnership team and Product teams in thinking through our ‘Government’ employer partnerships and career channels strategy, • Manage several state lobbying contracts in key Braven regions Strategy & Resource Creation (50%) • Develop and implement federal and regional policy strategy, agenda, and goals, • Draft legislative and policy memoranda, legislator education and communications materials;, • Build regional policy strategy and agendas, in conjunction with Executive Directors, contracted lobbyists, and regional staff, with the creation of research, materials, and talking points, and, if needed, represent Braven in key coalitions and coordinated advocacy campaigns;, • Track cultivation and stakeholder engagement efforts in Salesforce, spreadsheets, and other project management tools;, • Prepare communication and correspondence describing Braven’s policy goals and accomplishments for reporting purposes to the board, funders, and other stakeholders, • With the Associate Director of Policy & Advocacy, run an annual Capitol Hill Policy Fellows program for Braven Post-Accelerator Fellows, bringing students to DC and helping them obtain influential policy internships, • Grow and lead a coalition of organizations in the college-to-career space, • Design and facilitate necessary legislative training and professional development for staff and alumni who engage in public policy opportunities and engagements, • Assist with planning an execution of an annual convening of higher education partners and an annual organization-wide Capitol Hill Advocacy day, securing meetings with elected officials and high-level speakers and panelists, • Project manage and draft federal, state, and local grant applications for public funding with support from regional and central teams People Management (10%) • Effectively coach one full-time associate director of policy to become the strongest version of themselves, aligned to the goals of their role and their professional aspirations, as well as meet organizational philanthropic goals., • Coordinate with regional Executive Directors to understand pain points, brainstorm solutions, navigate differences, set vision and direction, and maintain alignment among all staff who contribute to our policy agenda., • Manage state lobbying contracts., • Other duties as assigned Requirements Minimum Requirements • BS/BA or relevant experience, • 7+ years of experience in legislative policy and advocacy, • 2-3 years managing other people Preferred Qualifications • MPP, MPA or JD preferred, • Experience in the non-profit industry, higher education, or workforce development policy, • Experience working directly in a state legislature or Governor’s office and/or working in Congress., • You build inspiring visions and strategies that motivate others to action., • Extensive knowledge of legislative and administrative processes., • You pursue ambitious, measurable goals with an action-oriented mindset and perseverance., • You’re extremely detail-oriented and sweat the small stuff, while also not losing sight of the big picture., • You build strong external and internal relationships with a variety of stakeholders, including elected officials, coalition partners, and others, and have significant experience tailoring your approach based on an understanding of others' beliefs, motivations, and contexts., • Excellent public speaking and strategic communication skills, • You enjoy bringing together multiple perspectives to enhance your work and decisions, • You continually reflect to improve, and actively create space for the receipt of upward feedback from individual contributors and managers, • You exemplify Braven’s core values., • Your experiences have informed your belief in Braven’s mission and have prepared you to work with or for Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Washington (DC), Atlanta (GA), Chicago (IL), New York (NYC), or Newark (NJ) at least 3 days per week, • Travel: Ability to travel several times per month for a few days at a time during busy legislative seasons., • Non-traditional hours: Ability to work after hours ~5-7 nights per semester to support org-wide volunteer events as needed(Mock-Interview Night, etc), regional site visits, or other stakeholder engagement events. Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, allowing for growth based on performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth as follows: $122,500-$153,100 in Chicago and Washington, D.C.; $116,000-$145,000 in Atlanta; and $134,800-$168,500 in New York and Newark, NJ. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, New York, or Washington D.C. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Job Title: Senior Director, Communications & Marketing Team: External Affairs Location: Hybrid in Atlanta (GA), Chicago (IL) strongly preferred, Newark (NJ), or New York City (NYC) Employment Type: Full-time FLSA Classification: Exempt Start date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Director of Communications & Marketing who will play a pivotal role in leading organizational efforts to be the premier thought leader in the college-to-career space. We’re looking for someone who is an extraordinary and groundbreaking storyteller across channels, from press to digital and from video to speeches. This individual will lead a communications and marketing team responsible for shaping and stewarding a brand grounded in excellence. Individually, you will create the annual communications and marketing strategy, lead major external projects–from strategically pushing out new site announcements to impact reports to insights papers–and work with partners to elevate the Braven brand. As a member of the External Affairs team, you will lead a 5-7 person team as well as a team of 3-5 contractors responsible for external national and regional communications and marketing (media, speaking engagements, social media, video creation, events, etc), internal and CEO communications, as well as other communication and marketing requests/needs as they arrive in alignment with Braven’s brand. This role is on the External Affairs team and reports directly to the Chief External Affairs Officer. What You’ll Do: Strategy (30%) • Set and socialize the goals and vision of Braven’s overall communications and marketing strategy (i.e., national, regional, new sites, internal, core customer, secondary customer strategies) in partnership with the Chief Executive Officer, Chief External Affairs Officer, Regional Executive Directors, and select central team leads., • Support the integration of communication and brand strategies, including digital storytelling, video, press, speaking, and awards, etc strategies across the enterpris.e, • Gather, interpret, and synthesize quantitative and qualitative data to define patterns and continuously strengthen our approach to storytelling., • Create and manage efficient and smart systems, infrastructure and tools to track and report on communications & marketing progress and media stakeholder management., • Lead org-wide learning and development related to Braven's brand and communications for national and regional staff, including old and new members., • Oversee the communications stream of change management efforts led by the Associate Director, Internal Communication.s High-Stakes Stakeholder Management and Content Development (50%) • Bring a network of media relationships and execute media activities that secure high-profile placements across relevant national media outlets and platforms to ensure a drumbeat of high-profile national and local press placements that further understanding of the challenge Braven is working to address and Braven’s impact, • Oversee, play a heavy hand in writing/ideating, and help to place speeches, op-eds, and other statements on behalf of executive and regional leadership, • Oversee and execute on major brand moments for the organizatio,n including the release of impact reports, new site launches, etc, • Project manage CEO's book project People Management (20%) • Effectively coach 5-7 full-time communication staff members to become the strongest version of themselves, aligned to the goals of their role and their professional aspirations, as well as meet organizational brand goals., • This includes effectively overseeing and managing the team that runs point on: events, regional communications strategies and execution, CEO communications strategy and execution, internal communications, Fellow and Volunteer comms, Social, Video, and Google ads, SEO optimization, • Manage a team of 3-5 contractors in the areas of video, web design, graphic design, etc., • Coordinate with regional teams to understand opportunities and navigate varying regional markets, • Other duties as assigned Requirements Minimum Requirements • Education: BS/BA or relevant experience, • Work Experience: 10+ years of relevant experience Preferred Qualifications • You build inspiring visions and strategies that amplify and grow the brand and motivate others to action., • You bring a network of contacts in the media., • You go after ambitious and measurable goals with joy, action orientation, and perseverance., • You’re extremely detail-oriented and sweat the small stuff, while also not losing sight of the big picture., • You build strong external and internal relationships with a variety of stakeholders and have significant experience tailoring your approach based on an understanding of the beliefs, motivations, and contexts of others., • You exercise discretion and independent judgment in conversations with the press and other high-stakes audiences., • You enjoy bringing together multiple perspectives to enhance your work and decisions., • You are a constant learner when it comes to understanding the strongest brands out there., • You continually reflect to improve, and actively create space for the receipt of upward feedback from individual contributors and managers., • You exemplify Braven’s core values. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC), • Travel: Ability to travel at least 1x per month for 2-3 days at a time. Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship. Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $105,500-$131,800 in Atlanta, $111,300-$139,100 in Chicago, $122,500-$153,100 in New York and Newark, NJ. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Location We gather in the office at least 3 days per week (on Tuesday, Wednesday and Thursday) and often work remotely 2 days per week (although certain commitments might adjust that from time to time). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, or New York City. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Join our team and become a part of something bigger – a force for change in the fight against hunger. The Community Foodbank of New Jersey is more than just a food bank – we champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone. As the Assistant Director of Development Operations, you will provide strategic leadership for all development operations and controls supporting a $30 million annual fundraising program. This includes overseeing Salesforce and all integrated fundraising platforms to ensure donor and gift data integrity, reliable reporting, and accurate monthly reconciliation with Finance. The Assistant Director will lead the Donor Services team, various consultants and temporary staff, as well as serve as a strong liaison with all Development, Finance, and Volunteers team members, with the goal to better leverage CRM systems and maximize operating efficiency in our work. What you’ll do in your role: • Team leader and strategist responsible for designing, governing, and continuously improving the core operational systems that support Donor Services., • Leading the Donor Services team to ensure that the CRM systems are properly set up, used, and maintained and that all donations to CFBNJ are properly input and acknowledged., • Establishing and enforcing centralized standards, workflows, and controls for all development operations functions, including gift processing, acknowledgements, reporting, and data requests., • Understanding and analyzing the various platforms the team works with to ensure alignment and best practices in coordination in gift processing., • Serving as the primary liaison to Finance for the Development team with a focus on clear systems of financial reconciliation, reporting, system/data integrity and process., • Working closely with the CRM Specialist to define training priorities, system standards, and upgrade requirements;, • Setting and enforcing data quality standards and oversight processes for donor and gift records, in partnership with the Manager of Data & Analytics., • Leading the development of revenue reporting and analytics that support fundraising strategy, forecasting, and executive decision-making., • Working with outside vendors for direct response, caging/gift acknowledgement, and telemarketing, • Working closely with Chief Development Officer to monitor departmental expense budget and participate in annual development projections., • Managing and maintaining all SOPs Why you’ll love working at CFBNJ: • Opportunity for Impact: At CFBNJ, your work drives meaningful changes. Just last year, we provided over 90 million meals and 35 million pounds of fresh produce to our neighbors in need., • Wellness that Works for You: Rooted in our culture of caring, we offer comprehensive medical, dental, and vision coverage, wellness programs, generous sick/personal time off, 14 paid holidays, childcare resources, and organization-wide engagement days for rest and reflection., • Professional Development: Grow your career through our Learning Lab, with access to workshops, online courses, and book resources. We also offer tuition assistance and certificate reimbursement for job-related training to support continuous growth., • Recognition and Belonging: We celebrate great work and grow inspiration with Bonusly, our peer-recognition platform, and foster community through employee resource groups to create space to uplift voices and strength connections, • Retirement Planning: Plan confidently for your future in our 401(k) program, including a 4% company match after one year of service. What you’ll need to be successful in this role: • Bachelor’s degree in Business Administration and/or equivalent experience in a non-profit/development environment., • 5–8 years of experience working with Salesforce in a development or revenue operations context, including database administration, data hygiene, and system integrations., • 2-3 years experience managing a team., • Extensive experience with Salesforce and third-party platforms (e.g., GoFundMe Pro, Fundraise Up), including integrations and data flows., • Strong understanding of GAAP and connection to fundraising and financial platforms., • Experience supporting audits, reconciliations, or internal reviews related to fundraising revenue and donor data., • Understanding of the critical role of data and systems in informed decision-making and uses CRM insights to sharpen donor targeting and drive increased fundraising results., • Proficiency in use of Microsoft Office with advanced skills in Excel and Word., • Must be able to organize and prioritize work, be proactive, take initiative, resolve problems, follow through and simultaneously manage multiple priorities, to ensure goals are met in a timely manner., • Provide excellent customer service to both internal and external constituents. Pay Transparency: The salary range for this position is $83,400-$112,800. The final rate may be influenced by factors such as the position's scope and responsibilities, work experience, training, job-related skills, internal equity, and market conditions. CFBNJ is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination based on race, religion, color, national or ethnic origin, age, sex , sexual orientation, gender identity or expression, transgender status, marital status, domestic partnership or civil union status, pregnancy or breastfeeding, disability, being a victim of domestic violence, status in the uniformed services of the United States (including veteran status), record of arrest, as well as any other category protected by federal, state or local laws.

Job Description Job Title: Director, Transformation and Strategy Team: Office of the Chief Executive Officer Location: In-Person strong preference for Chicago (IL), also possible; Atlanta (GA), Newark (NJ), or New York City (NYC) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Transformation and Strategy, to join the newly formed Transformation team. Transformation is charged with ensuring we see around corners and are prepared to maximize strategic opportunities in our future. Your role is to incubate and then hand off initiatives that are critical to our organization's success. You'll do the work of launching pilot projects, figuring out what should be consistent across the organization, and determining what has to be unique to meet the needs of the student population and/or local landscape to scale. You bring a broad toolkit: you will design and execute programs, articulate and assess the business case for initiatives, analyze data and learnings, and build the operational foundation that makes the initiative sustainable and scalable - and you thrive on this. While you don’t manage anyone directly, you will manage across many internal stakeholders, and your ability to move people toward shared outcomes without direct authority is critical to your success. You're energized by ambiguity, you take initiative before being asked, you think in systems, and you genuinely love figuring out what "cutting edge" means for an organization that is paving the way. You enjoy bringing structure to ambiguous problems without flattening the complexity, and you know when to slow down and define the question before rushing to answer it. This role calls for adaptability as Braven's transformation agenda evolves, and your scope will grow with it. To start, you will play a pivotal and dynamic role in deepening our career partnerships with universities, helping to explore and launch an evolution of our core model. Strong contributors here thrive in a startup environment where job descriptions are starting points, not ceilings, and are willing to roll up their sleeves to support whatever the mission needs. This is a small team culture where everyone pitches in, shares credit, and stays focused on student impact. This role is a part of the Office of the Chief Executive Officer and reports directly to the Head of Transformation. What You’ll Do Set Strategy and Own the Business Case (40%) • Develop and own Braven’s multi-year strategy for key pilot initiatives — synthesizing insights from program delivery, partner relationships, financial modeling, and student outcome data into a coherent, evidence-based framework, • Build and maintain the business case for key pilot initiatives as a scalable Braven offering: model unit economics, cost per student, and revenue potential across partner types; translate findings into recommendations for Braven leadership and, where appropriate, external stakeholders, • Establish consistent measurement baselines (including financial, programmatic metrics) so we can make data-driven decisions and meaningful comparisons over time and across pilot partners, surfacing ROI and risks/opportunities on an ongoing basis, • Gather updates from across the team and synthesize them into cohesive, well-structured presentations that reflect both progress and honest challenges, • Prepare materials, briefings, and talking points for board meetings — distilling complex program activity into clear, compelling narratives for a non-operational audience, • Conducts ongoing landscape research to stay current on what is happening in the industry (on university campuses, peer organizations, etc.) and test our assumptions about the model. Deliver Program Outcomes (35%) • Develop a scalable program framework and multi-year roadmap that aligns with Braven’s mission and current model, and enables us to pivot towards new future opportunities, • Execute pilots, launching a suite of programming at initial partner sites, and assess what's working and build a clear framework for what can be replicated versus what needs to be redesigned for each new context, culture, and student population, • Define what should be consistent across pilot contexts and what must be adapted, honoring institutional differences while staying true to our model and principles, • Build authentic relationships with collaborating teams to understand their goals and constraints well enough to be a genuine thought partner (vs. a vendor), • Define how we partner effectively with internal and external stakeholders to strengthen relationships, increase efficiency, and ensure strong outcomes, • Build the operational scaffolding behind launch work — the checklists, timelines, communication templates, and handoff documents that make programs sustainable beyond your direct involvement, • Create and own project plans across program initiatives — timelines, milestones, cross-functional dependencies — and keep work moving forward with minimal oversight, • Conceive, design, and execute specific programs that get participants genuinely excited about the results, • Create and own the project plans behind our program initiatives while building timelines, setting milestones, tracking dependencies, and keeping cross-functional work moving forward, • Manage all logistics end-to-end: vision, venue, promotion, materials, execution, and follow-up with little hand-holding and strong attention to detail, • Debrief every program honestly — what worked, what flopped, what to try next time — and feed those insights back into the overall design Drive Organizational Learning and Operations (25%) • Design and run a data collection campaign to capture key outcomes, • Build the forms, trackers, and processes that make data collection feel easy for stakeholders — low friction, high compliance, • Synthesize findings into clear, compelling narratives for a wide variety of audiences — from student-facing summaries to Alignment Team briefings to board-level presentations, • Ensure data is actionable, not just reported; ensure reports are simple and useful, • Develop high-quality memos, briefings, and presentation materials for high-stakes meetings with external key stakeholders, • Document learnings from each launch in a way that makes the next one faster and smarter and we add to our institutional knowledge base, • Support the broader team in understanding what the data says about the outcomes, and implications for future decisions Requirements Minimum Requirements • Bachelor’s Degree or equivalent, • 7+ years of strong track record of managing multiple complex, cross-functional strategic initiatives and leading others to outcomes – including building or launching a new program, function, or business line from the ground up, • Track record of operating in ambiguous environments and creating structure where little exists, requiring constant iteration and resourcefulness Preferred Qualifications • Exceptional ability to collaborate and work in cross-functional teams, • Strong written and verbal communication skills, with the ability to draft clear, audience-appropriate communications quickly and with minimal direction, • Exceptional ability to synthesize information, identify what should stay consistent, and where adjustments are needed due to various contexts, • Demonstrated ability to move between strategic altitude and hands-on execution: you have set the strategy and built the business case, and you have also done the operational work yourself, • Track record of influencing and driving alignment across senior stakeholders — including organizational leadership — without formal authority, • Strong financial acumen: experience building business cases, modeling unit economics, and translating financial analysis into strategic recommendations for senior leaders, • Experience in the education or nonprofit sector, • Fluency in Asana, Trello, Salesforce, and Claude, Zoom, and Slack are ideal; ability to navigate myriad technology tools, • A genuine appreciation for and enjoyment of the dynamic, fast-paced energy of a college campus, coupled with an ability to connect authentically with diverse stakeholders, ranging from students to university leadership., • Demonstrated commitment to building strong and welcoming cultures that help to develop others, • Exemplification of Braven’s core values, • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC), • Travel 30% of the time Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Interview with Hiring Specialist, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Colleagues and Peers Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $95,900-$118,900 in Atlanta, $101,200-$126,400 in Chicago, and $111,300-$139,100 in New York City and Newark. Salaries are based on a 50-hour work week. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Senior Director of Marketing and CommunicationsReports to: Chief Marketing Officer Team: Marketing Supervisory: Supervisory Position FLSA Status: Full-Time, ExemptLocation: Washington, DC Salary Range: $115,000 to $135,000 Applications are reviewed on a rolling basis beginning March 27, 2026. Who We Are Americans for the Arts (AFTA) strengthens the arts from the ground up – supporting advocacy that empowers communities, develops arts leadership, and produces field-informed research. We shape national arts policy to reflect the realities and aspirations of artists, organizations, businesses, and communities nationwide. We champion the arts as a unifying and essential force in American life. About the Team Led by the Chief Marketing Officer (CMO), our team creates a clear and powerful voice for AFTA across all platforms. We handle media relations, share the stories of our advocates, manage the organization’s digital outreach, and work alongside our government affairs, programs, research, and development teams and the Arts Action Fund (AAF) to make the case for the arts. We are a growing team of creators and strategists dedicated to ensuring the arts remain a national priority. The Marketing team is currently comprised of the Chief Marketing Officer, Director of Communications, Web Developer, and external consultants. The Senior Director of Marketing and Communications is a new role to AFTA, helping us to build our capacity, add to our expertise, and push innovation. About the Position The Senior Director of Marketing and Communications is a strategic leader and storyteller who amplifies AFTA’s mission into a powerful national voice. In this role, you will drive audience growth and champion the arts as an essential force in American life. You will serve as the strategic architect between high-level vision and creative execution, translating the CMO’s goals into human-centered content and high-impact advocacy campaigns. Success in this role relies on collaborative leadership. The Senior Director will lead a growing team and set the strategic and creative vision for the organization’s marketing and communications efforts, working closely with the Director of Strategic Communications to bring that vision to life. By aligning marketing efforts with advocacy messaging and overseeing the Web Developer and external consultants, the Senior Director will turn complex operations into high-impact content that moves our community to action. Preference will be given to applicants who are proficient in Spanish. This role may occasionally require travel, including some weekend events. Division of Labor between 501(c)(3) and 501(c)(4) This role is considered a matrixed role, responsible for duties that support both Americans for the Arts (501(c)(3)) and the Arts Action Fund (501(c)(4)), which are legally two separate entities. You will be responsible for tracking your time worked across both organizations, having some responsibility associated with collaborative mission-driven marketing and advocacy communications between AFTA and the AAF (within legal and tax parameters). Approximately 25% of your hours worked will be allocated to the AAF 501(c)(4). Key Responsibilities* Team Leadership & Cross-Department Collaboration • Lead a dedicated, results-oriented marketing team to execute AFTA’s strategic goals, ensuring our collective work demonstrates every day that the arts are vital to a healthy, thriving society., • Partner across divisions of the organization to synthesize complex research and policy priorities into inspiring, accessible stories that resonate with donors, advocates, and the public alike., • Manage the resources and creative partners needed to power AFTA’s biggest stages, including AFTACON, the ArtsVote campaign, and arts advocacy days., • Build a culture of curiosity and mentorship where your team feels empowered to experiment, lead, and grow alongside a rapidly changing cultural landscape. Content Strategy & Development • Own the AFTA narrative alongside the CMO, ensuring our voice is unmistakable, authoritative, and inspiring across everything from high-level press releases to daily digital content., • Guide world-class writers and consultants to produce persuasive marketing and media materials that grab the attention of everyone from local artists to the halls of Congress., • Oversee—in partnership with the Director of Strategic Communications—a dynamic content calendar that spotlights AFTA’s leadership and grassroots voices nationwide, ensuring our advocacy is as heart-centered as it is evidence-based., • Ensure our best research and resources aren't just published, but found, by using smart digital tactics to put AFTA’s tools in the hands of those who need them most.Creative Development, • Modernize and protect the AFTA visual identity, ensuring every image and design reflects an inclusive, professional, and vibrant arts movement., • Serve as the creative engine behind our video, photography, and design projects, collaborating with top-tier agencies to bring our mission to life visually., • Lead the creative design for major national campaigns, using powerful visuals to make complex policy issues feel personal, urgent, and worth fighting for., • Set the bar for design excellence, ensuring every piece of print or digital collateral is a world-class representation of the American arts community. Digital Strategy & Advocacy Campaigns • Design and launch—with our staff and consultants—high-energy digital campaigns that mobilize thousands of advocates to protect arts funding and influence cultural policy at every level of government., • Drive the strategy for AFTA’s digital ecosystem—from a dynamic social media presence to high-performing emails—to keep our community engaged and growing., • Use clear, simple metrics to track success, constantly refining our digital approach to better find donors, support members, and win advocacy battles., • Partner with the Web Developer to experiment with new technologies that improve our digital reach and cut through the noise., • Partner with the development team to design and execute digital strategies that drive revenue, expand the donor pipeline, and convert engaged audiences into financial supporters of Americans for the Arts. *This position is expected to perform similar duties in coordination with the Arts Action Fund, our affiliate 501(c)(4) organization. Experience and Skills That Matter Most The ideal candidate will have a strong background in spearheading marketing and communications plans, with a proven track record of cultivating talent, maximizing budgets, and delivering high-impact results across visual communications, digital engagement, and strategic campaign development, in addition to: • A deep commitment to advancing AFTA’s mission, with a demonstrated ability to integrate diversity, equity, inclusion, and accessibility into all marketing strategies and internal team management., • Minimum 6–8 years of experience in non-profit marketing, driving issue-specific advocacy campaigns and elevating organizational visibility., • Expertise in writing and editing compelling materials, including executive talking points, press releases, and position statements, tailored for diverse public and political audiences., • Demonstrated ability to work effectively with senior leadership, board members, and industry stakeholders across the political spectrum to align communications with institutional goals., • Strategic oversight of content development, editorial calendars, and brand stewardship, ensuring consistent visual and verbal identity across all platforms., • Working knowledge of SEO best practices and CRM systems, using a data-driven approach to optimize organic search performance and digital marketing engagement., • Experience managing visual communications, including design management and photo/video direction, to produce storytelling assets that highlight the transformative power of the arts., • A creative and entrepreneurial spirit, with the ability to flex with rapid change., • Proficiency in Spanish (preferred) More About Americans for the Arts The State of AFTA Following a period of significant organizational change, AFTA is continuing to evolve in ways that will increase its effectiveness and build trust within the field. The onboarding of our new CEO in March 2025, a new Chief Programs Officer in June 2025, and our new CMO in November 2025 laid the foundation for steady long-term leadership to meet the needs of our staff, members, stakeholders, and the public. The hiring of the Sr. Director of Marketing and Communications is the next step to equip AFTA with the framework necessary to meet the challenges ahead. This position is essential to establishing AFTA as a leader in the current and future economic, political, and cultural environment of America in 2026 and beyond. Work Hours & In-Office Requirements AFTA is open weekdays, operating on a 37.5-hour work week (7.50-hour day), with the core business hours of 10:00 – 4:00 pm ET. Our in-office policy requires employees to work from the office at least one day per week. Compensation and Benefits The compensation range for this position is $115,000 to $135,000 and will be commensurate with the scale and scope of experience. The total compensation package includes medical, dental, and vision insurance, 403b employer contributions, and a generous time-off package, including paid parental leave. Employees are also eligible to participate in short-and-long-term disability, life insurance, Flexible Spending Account (FSA), Employee Assistance Program (EAP), and professional development opportunities.

THE ROLE 📝 This is an exciting opportunity for a Business Analyst or Junior Product Owner to join the US Product team within Form3. This role will act as a product expert for both internal teams and external stakeholders, supporting the Zelle gateway build by collaborating closely with Engineering teams to shape and prioritise the backlog for Form3's Zelle features. With previous experience working on Zelle, you will be supporting a Senior Business Analyst to make informed decisions, making a meaningful impact on the build and delivery of Form3's Zelle gateway across the US. Key Responsibilities • Collaborate effectively across the Zelle product line, working closely with Senior Business Analysts and Product Managers to support the end-to-end delivery of Zelle payments products., • Partner with cross-functional Engineering teams across the US to initiate and support the build of Form3's Zelle gateway, translating product vision into actionable requirements., • Become a Subject Matter Expert on Form3's Zelle products, offering guidance and clarity to both internal teams and external stakeholders., • Analyse the impact of product changes and enhancements quickly and effectively, shaping and documenting requirements to support continuous improvement., • Take full ownership of certain tasks within the team, such as writing user stories, defining acceptance criteria, creating functional features and non-functional specifications, and analysing data., • Develop a high-level understanding of the overall US product line and underlying platform architecture to further inform decision-making and prioritisation. WE ARE LOOKING FOR 🔍 Essential Form3’s Product team is a central function within the business, so we are looking for an ambitious and versatile Business Analyst / Junior Product Owner who can act autonomously, whilst also working well as a key player within a wider team. • 2 years' experience in a Business Analyst or Junior Product Owner role., • Previous experience working on Zelle products, with demonstrated understanding of how Zelle differs to other US payment schemes., • Proven ability in writing user stories, defining acceptance criteria, and creating functional features and non-functional specifications., • Technical experience working with API and cloud-based product offerings., • Hands-on experience with data analysis and presenting insights to a wide range of internal and external stakeholders., • Sound understanding of the full product development lifecycle., • Excellent stakeholder management and communication skills, with the ability to collaborate effectively across multiple internal teams, particularly within Engineering., • Ability to operate effectively in a fast-paced, high-growth environment. Desirable • Working knowledge of other US payment schemes (e.g. FedNow; RTP; ACH)., • Experience within an external-facing role, in which partnering with customers / clients has been a core responsibility. THE TEAM 👥 Form3’s Product Team are the backbone of our ground-breaking services, holding responsibility for creating and developing real-time, cutting-edge payments technology products for our full scope of financial services customers. Within Form3, Business Analysts / Junior Product Owners do not just document requirements; they are central to innovation, trusted with product ownership tasks and surrounded by a high-calibre team of experts. This role sits within the US Product team, where the key focus is to build and run best-in-class payments services. It is a fast-paced, collaborative team who are proud of Form3's product offerings. INTERVIEW PROCESS ✍️ Stage One: Screening Call with the Talent Team Stage Two: Team Interview with a Senior Business Analyst and Senior Product Manager Stage Three: Zoom Interview with two Heads of Product Stage Four: Executive Review with the Chief Product Officer We always aim to stick to the above process; however, there may be occasions when an additional interview stage is required for us to be sure we are hiring the right person! HIRING LOCATIONS 📍 For this role, we are currently able to accept applications from Canada (Ontario) and these US States: Connecticut, New York, New Jersey and North Carolina. ABOUT FORM3 💭 Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about life at Form3, check out the following pages: | | | | _

Employee Location: Boulder, CO, relocation stipend available Reporting To: Chief Technology Officer Job Type: Full-time, Hybrid in office Boulder, CO Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or future sponsorship ABOUT BRANCHLAB BranchLab is an AI-native technology company setting a new standard in privacy-first, outcome-based advertising for healthcare. Our Pathwai™ platform enables pharmaceutical brands, agencies, and media partners to design, activate, and measure audiences defined by real-world outcomes such as prescriptions, diagnoses, or healthcare visits. By analyzing millions of patient journeys with advanced neural network modeling, Pathwai™ predicts the next likely step in care using non-health data, allowing advertisers to engage patients and caregivers earlier, while protecting consumer privacy. All data is anonymized and aggregated, ensuring compliance across all 50 states. Our mission is to help healthcare brands achieve measurable performance while connecting more people with the care they need, when it matters most. THE OPPORTUNITY We’re looking for a backend focused Sr. Software Engineer to join our Boulder-based team and help build the infrastructure powering our privacy first, data-driven platform. This role blends distributed systems engineering and cloud-native development in a high-impact environment. You’ll design scalable systems to process, transform, and query large volumes of anonymized healthcare data. You’ll also design systems to drive insights and power downstream applications. KEY RESPONSIBILITIES Design, build, and maintain backend systems and APIs using Python. Architect distributed systems using AWS services like EKS, EMR, S3 and Athena. Deploy ML models in engineering pipelines. Build and optimize ETL pipelines and secure data-sharing workflows using Spark. Deploy and manage containerized services with Docker and Kubernetes, and manage infrastructure-as-code. Work with large-scale datasets using advanced SQL for analytics, reporting, and data product features. Ensure system reliability, scalability, and observability in a production environment. QUALIFICATIONS Strong backend development experience in Python. Familiarity with cloud-native architectures and services (ideally AWS). Understanding of distributed systems and event-driven architectures. Experience with containerization (Docker) and CI/CD pipelines. Proficiency in writing SQL queries and working with large-scale datasets (Athena, Redshift, PostgreSQL, etc.). A pragmatic problem-solving mindset with an eye for performance, security, and maintainability. NICE-TO-HAVES Familiarity with real-time data processing or streaming architectures. Comfort with infrastructure-as-code tools (CloudFormation, CDK, etc.). Background in data modeling, query optimization, and performance tuning. Exposure to Healthcare, AdTech, or privacy-sensitive data systems. WHY JOIN BRANCHLAB? Competitive salary (145-195k) + significant equity Tackle complex engineering challenges in privacy-first healthcare advertising. Work alongside top-tier engineers and data scientists.

SUMMARY OF RESPONSIBILITIES The Client Manager is responsible for managing the revenue cycle processes for physician practices and ambulatory surgical centers. The Client Manager will analyze the financial health on a monthly basis to identify reimbursement trends, patterns of denials, and develop an intimate understanding of the factors that are contributing to the financial performance. ESSENTIAL FUNCTIONS • The Client Manager is responsible for the coordination of the Revenue Cycle Department, which includes billing and collection activities., • Responsible for overseeing eligibility, pre-authorization, time of service collections of co-pays and deductibles, coding of services, and reporting., • Reviews, revises, and/or implements policies and procedures within the department to ensure that best practices are followed in both the billing and collections functions, while remaining in compliance with federal/state laws, rules, and regulations as well as third party contracts., • Oversight of charge entry, claim submission, payment posting, denials management, bad debt and collections, appeals processing, credit balance resolution, and accounts receivable management. This includes being responsible for monitoring the productivity of all staff members- in person and those who work remotely., • Generates billing and collections data that supports finance and business operations and produces pricing and coding feedback that will optimize reimbursement., • Provides strategic guidance and analysis of the revenue cycle service line., • Reviews, designs, and implements processes surrounding third party payer relationships, collections, and other financial analyses to ensure clinical revenue cycle is effective and properly utilized., • Ensures all billing and collection practices are appropriate and align with payer policies and guidelines., • Identifies payer trends and reimbursement issues that can negatively impact the revenue cycle., • Utilizes data analysis, report writing and electronic data retrieval skills to extract, compile and present clear and concise information., • Maintains an understanding of coding rules and guidelines; utilizes coding and claims processing knowledge and resources to identify possible risks and revenue opportunities related to coding., • Collaborates with the Company’s external CPAs and Chief Legal Officer to ensure compliance with regulatory requirements., • Identify and correct workflow issues to help optimize revenue., • Works with Director of Practice Management and ASC Administrator regarding any front desk or clinical workflow issues that may impede revenue cycle., • Works with collection vendors on accounts that are deemed delinquent., • Monitors A/R to include oversight of days in A/R, gross billings, gross collections, net revenue, percent of collections to net revenue, monitoring and management of denial rates and denial categories related to activity., • Develop metrics and benchmarks for billing and accounts receivable., • Oversees and directs the creation and continual improvement of departmental procedures and best practice tools for billing, reimbursement, and collections., • Responsible for departmental specific training of employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems., • Adheres to professional standards, company policies and procedures, and federal, state, and local laws and regulations., • Works to reduce charge holding, rejections, missing information, and denials reports., • Prepares billing reports summarizing billings, adjustments, and revenues received., • Evaluates clients billing needs., • Responsible for creating and educating clients on best practice workflow., • Responsible for data base setup content in the software to ensure best billing practices workflow., • Responsible for coordinating all practice billing activities with physician practice and RCM billing teams., • Works closely with the Implementation Team assigned to ensure proper system build and billing set up., • Responsible for processing clearing house enrollment and assisting the physician practice to set up EFTs as desired., • Ensures that the client’s system is set up correctly and trains staff on PrognoCIS software based on their workflow using billing best practices., • Responsible for daily tracking of operational elements of physician practice to include encounters (open/closed), timely claims processing, accurate payment posting, monitoring of un-posted payments, billing questions, clearinghouse reports, weekly go-live follow up., • Establishes and maintains working relationships with physician practice., • Makes workflow recommendations to both customer and internal RCM team to improve back-office operation., • Responsible for denial management process and reporting for assigned practices., • Responsible for accounts receivable process and reporting for assigned practices., • Creates Month End Reporting and submission to provider practices., • Responsible for researching, documenting, and training billing teams on specific insurance, coding, and documentation requirements., • Responsible for researching and sharing billing information pertinent to States and Insurances. Requirements CORE COMPETENCIES • Excellent oral, written, interpersonal, communication and presentation skills., • Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels., • Highly organized with the desire and ability to effectively track projects from start to finish., • Must be able to manage multiple projects simultaneously., • Ability to work in a team environment as well as independently and with little to no supervision., • Demonstrate consistent reliability, integrity, and dependability., • Setting and achieving high goals and standards of performance., • Strong eye for detail, accurately inputting data., • Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing., • Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, familiarity with HIPAA rules. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS • Minimum 3-5 years medical billing experience., • Certified Professional Coder., • Family Practice experience required., • Pain Management Experience is a plus., • ASC billing is a plus., • Experience in eligibility verification, ERA, familiarity with HIPAA rules., • Knowledge of billing workflow., • Ability to work in a fast-paced work environment., • Sound analytical and problem – solving skills., • Ability to make decisions and work independently., • Basic computer skills and familiarity with Microsoft Office Tools.

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA. Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit _. We are seeking a Clinical Customer Success Executive with clinical and corporate experience to join our team. This role combines your nursing expertise with strategic customer success responsibilities, ensuring that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Nursing Officer. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of clinical experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements Experience working with cross-functional teams in a fast-paced startup environment Strong background in project management. This is an in-office position. You must be local to the Palo Alto office or willing to relocate. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university.

About Atria Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally. Our multi-specialty team of 60+ top in-house physicians provides proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize lifespan and healthspan through meticulous screening, leading-edge therapeutics, and tailored interventions designed to prevent disease and detect it at the earliest possible stages. Each member's care is led by a dedicated Chief Medical Officer who collaborates with specialists in cardiology, neurology, pediatrics, women's health, endocrinology, integrative health, performance and movement, nutrition, and more. Through our nonprofit Atria Research Institute and Public Health Institute, we also work to accelerate the translation of medical breakthroughs and expand access to preventive care for as many people as possible. Atria Health is seeking a Software Engineer (Product) to help design, build, and scale the systems that power our member and clinical experiences. This is an individual contributor role focused on: • Building high-quality product features across our stack (web, mobile, backend), • Owning projects end to end, from design to launch and iteration, • Partnering closely with Product, Design, and Clinical teams to ship measurable outcomes You’ll work with product managers and other engineers to shape how we build features, contribute to our architecture, and ensure that what we ship is reliable, observable, and grounded in data. From clean APIs and performant UIs to strong monitoring and analytics in Mixpanel, you’ll care about both how we build and what we achieve. • Languages: TypeScript, • Backend: Node, Express, • Frontend: React, • Infrastructure: Google Cloud Platform, Terraform, • Database: MySQL, • Tooling & Integrations: Github, Sentry, Okta, Mixpanel, Omni, third-party APIs, • Collaborate with product managers, designers, and clinicians to turn product requirements into clear technical plans., • Own end-to-end delivery of features and services: design, implementation, testing, rollout, and iteration., • Design and implement APIs, data models, and integrations supporting your core domain (member journeys, clinical workflows, care coordination), • Contribute to evolving our architecture so teams can build new experiences quickly without re-inventing the wheel., • Build with reliability and performance in mind: help define graceful failure modes, timeouts, and efficient queries., • Participate in design reviews and RFCs, bringing a pragmatic, product-focused perspective., • Write well-tested code with meaningful unit tests and integration tests,, • Instrument features with high-quality analytics in Mixpanel, using consistent events and properties across products., • Help maintain dashboards and alerts that reflect real user outcomes, • Contribute to and uphold engineering standards: coding conventions, design patterns, documentation practices., • Give thoughtful and constructive code reviews, • ~4+ years of professional software engineering experience building product experiences in production environments., • Track record of owning and shipping features or projects in a modern web stack., • Experience collaborating closely with product and design on user-facing features., • Comfortable working in evolving domains and complex making tradeoffs., • Strong full-stack skills: you can design an API and schema, implement backend logic, and build the UI that consumes it., • Proficiency with TypeScript and at least one modern frontend framework (ideally React)., • Experience with at least one cloud provider and infrastructure-as-code (e.g., Terraform)., • Solid instincts for systems design basics: reliability, performance, and security, • Comfortable debugging across the stack: logs, traces, metrics, and data., • Take ownership of your work end to end and follow through on details., • Communicate clearly in writing and in meetings, tailored to your audience., • Comfortable working with clinicians, operations, and other non-technical partners., • Open to feedback and invested in helping the team continuously improve., • Experience in healthcare, digital health, or other regulated domains (HIPAA, PHI, SOC 2, etc.)., • Exposure to EHRs, Wearables Integrations, or other health data platforms This role reports to the VP of Engineering. This is a remote role with occasional travel to Atria locations. $125,000–$240,000 depending on location At Atria, we are proud to offer every member of the Atria team: • Excellent health and wellness benefits, 100% paid by Atria effective date of hire, • OneMedical membership for employees & dependents giving access to 24/7 virtual care, • Fertility & family planning, • Company-covered preventive health screenings through partner hospitals (Calcium score), • Fitness Perks including Wellhub +, • 401k contributions and 4% match starting after 6 months, • Flexible Time Off, • Continuing medical education (CME) and CEU support for professional licensure, • Time to give back and make an impact in underserved communities

PadSplit is hiring a Controller to own the full accounting function at a pivotal moment in our growth. This is not a steady-state maintenance role. You’ll be formalizing systems, designing controls, managing a complex compliance calendar, and serving as the internal expert on everything from revenue recognition to treasury and audit. Reporting to the CFO, you’ll work closely with operators, legal, and external partners to ensure financial rigor while helping the business scale responsibly. This is a highly visible role with significant ownership and the opportunity to build processes, improve controls, and strengthen the financial foundation of a fast-growing, mission-driven company. If you thrive on owning things end-to-end, care deeply about getting the numbers right, and enjoy balancing strategic thinking with operational execution, this role is for you. We’re looking for a highly analytical, detail-oriented accounting leader who thrives in environments where systems are still being built and processes are continuously improving. You enjoy rolling up your sleeves, solving complex problems, and creating structure in fast-moving environments. You are someone who takes pride in accuracy, asks thoughtful questions, and naturally looks for risk, inefficiencies, and opportunities to improve. You’re equally comfortable diving into the details of reconciliations and controls as you are partnering cross-functionally to support business decisions. • Accounting Operations: Own the accounting function, including accounts payable processes, vendor onboarding and diligence, prepaid expenses, vendor advances, corporate card programs, reconciliations, and revenue recognition in compliance with US GAAP., • Internal Controls: Build and maintain PadSplit’s internal control environment, including manager-level reviews of payroll, journal entries, balance sheet reconciliations, and systems access governance. Manage SaaS license oversight to reduce redundancy and improve cost efficiency., • Tax & Workforce Compliance: Coordinate income tax compliance with external partners and own year-end reporting processes, including Employee W-2s, Contractor 1099s, and Host 1099s across PadSplit’s marketplace., • Treasury & Funding Compliance: Manage treasury operations, including Positive Pay, cash management, covenant tracking, and compliance reporting for financing arrangements., • Audit & Regulatory Compliance: Serve as the internal lead for the annual financial audit, workers’ compensation audit, SAFE/convertible note and 409A valuations, and annual investor confirmations., • Cross-Functional Partnership: Collaborate closely with Finance, Legal, Operations, and external partners to improve systems, strengthen controls, and support responsible business growth., • Accounting Expertise: 7+ years of progressive accounting experience with a strong foundation in audit—either as an auditor or as the internal owner of the audit process. CPA required., • Technical Knowledge: Deep expertise in US GAAP, including hands-on experience with revenue recognition, financial statement preparation, and accounting controls., • Analytical Rigor: Strong attention to detail, sound judgment, and a natural instinct for identifying risk, discrepancies, and opportunities for improvement., • Ownership Mentality: Ability to independently own complex accounting processes end-to-end while balancing competing priorities., • Collaboration & Communication: Comfortable partnering cross-functionally and communicating clearly with both internal stakeholders and external partners., • Bonus Experience (Unicorn Signals): Experience writing basic SQL queries, leading large-scale 1099 programs, serving as the primary owner of an annual financial audit, or working in real estate, startups, and/or insurance environments., • Your application will be reviewed for possible next steps by the Hiring Manager., • If you meet eligibility requirements, the next step would be a phone screen with a member of the PeopleOps team for about thirty (30) minutes., • If warranted, the next steps would be a video interview with our Chief Financial Officer for forty-five (45) minutes., • If warranted, the net step would be a video panel interview with key stakeholders at PadSplit for one (1) hour. The panel interview will require a candidate to work on a content assessment where you will showcase your relative skills to the panel for discussion., • If warranted, the final step would be an in-person meet-up with the Chief Financial Officer in the Houston area., • If warranted, then we move to offer! $105,000 - $120,000 a yearCompensation is based on the role's scope, national market benchmarks, the person's expertise and experience, and the impact of their contributions to our business goals. In addition to base salary, there is a company wide bonus based on the successful achievement of growth targets.Notice to Applicants: PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process. PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Chief Customer Officer Location: US – Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. We provide one platform for all government workflows - fill, pay, route, automate, sign, and populate. Built for how government really works, SimpliGov combines modern tech with a human touch: no-code tools, fast support, and proven results across 100+ agencies. We are growing rapidly and looking for talented, high-impact players to join our team! Role Overview: This is an incredible opportunity for a customer-obsessed professional who is equally passionate about making a real impact in state and local communities. As a Customer Success Manager (CSM) at SimpliGov, you will be a trusted partner helping government customers achieve their strategic objectives and realize maximum value from their investment in SimpliGov’s solutions and services. You will manage a portfolio of accounts, ensuring customer satisfaction, retention, and expansion, while fostering long-term executive relationships. Acting as the voice of the customer, you will work cross-functionally with Sales, Product Management, Engineering, Professional Services, Marketing, and other teams to align customer needs with SimpliGov’s innovation and delivery. This role operates in a fully remote environment with planned travel to customer locations, industry events, and company gatherings. Being a CSM requires a balance of strategic consulting, technical acumen, and program management. You must be comfortable engaging with C-level executives, department heads, and technical project leads, while also diving deep into product functionality to provide expert guidance. The ideal candidate is proactive, data-driven, and enthusiastic about driving digital transformation in the public sector. Responsibilities: Customer Consultation & Engagement • Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels., • Consultatively drive adoption by implementing success plans, building and expanding relationships, and delivering valuable performance insights., • Help maintain customer documentation, success plan tracking, and account records. Data, Insights & Reporting • Track customer utilization and adoption metrics, highlighting trends or risks to the CSM team., • Prepare dashboards, meeting summaries, and materials for QBRs/EBRs., • Assist in gathering customer feedback and organizing it for internal teams. Retention & Expansion • Convey value by demonstrating progress in the customer’s program outcomes., • Hold Strategic/Executive Business Reviews to ensure value is realized at the leadership level., • Identify and support expansion opportunities by working with Sales to increase customer adoption and business objectives. Cross‑Functional Coordination • Collaborate with Product, Support, and Professional Services teams to ensure customers receive coordinated, consistent service., • Document product issues or enhancement requests and monitor progress toward resolution., • Support internal process improvements, including the use of AI tools to increase efficiency where appropriate. Customer Education • Identify and facilitate training sessions, webinars, and resources that guide customers to increased adoption and best practices. • Maintain up‑to‑date knowledge of SimpliGov features to provide accurate guidance and direct customers to appropriate resources. Qualifications: • 5+ years of relevant, client-facing experience in customer success, account management, or consulting (required)., • Strong background working with government or public sector clients (required)., • Proven ability to influence senior stakeholders and present strategic recommendations to executives., • Operates with a bias to action and enthusiastically embraces change management., • Highly organized with strong attention to detail and follow‑through that thrives in a fast-paced, growing organization., • Strong account management skills with a track record of managing complex, multi-stakeholder initiatives., • Experience with SaaS/cloud-based applications and digital transformation programs., • Excellent communication, presentation, and interpersonal skills., • Demonstrated ability to create and execute adoption and success plans that drive measurable business outcomes., • Skilled in developing product use cases and guiding customers on best practices., • Highly organized with exceptional follow-through and the ability to balance multiple priorities in a fast-paced environment., • Passionate about public service and improving citizen experiences through technology., • Eagerness to grow into a Senior or Enterprise Customer Success Manager role or into people management over time. What We Offer: • Medical, dental, and vision insurance plans, with significant employer contributions for employees AND dependents (contributions based on base-level plan; buyup plans available at additional costs), • Company-sponsored life, short-term, and long-term disability insurance, • 11 Paid holidays, • Flexible time off, • 401k plan with 4% employer match, • Monthly home office stipend, • Monthly wellness stipend Why Join SimpliGov? At SimpliGov, you’ll be part of a mission‑driven team transforming how government works. We help state and local agencies modernize their processes and deliver better services to their communities. As a Customer Success Manager, you will gain hands‑on experience working with customers, technology teams, and real public‑impact projects—while developing the skills and experience needed to advance your career. Legal Disclaimers: SimpliGov does not currently sponsor applicants for work visas. The US base salary range for this full-time position begins at $100,000+ bonus + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. SimpliGov participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our _ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At _, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Maintain end-to-end accountability for customer satisfaction, retention, and operational efficiency as the function scales in a resilient healthcare environment. Customer Relationship and Success Management • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Represent the voice of the customer internally, ensuring feedback informs product improvements, operational processes, and strategic planning. Issue Management and Continuous Improvement • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

The Organization The PopHealth Learning Center (“Learning Center”) is a California Social Purpose Corporation (SPC) committed to transforming how health care is delivered and experienced across California, with a focus on low-income communities. Established to prioritize social impact over profit, the organization is grounded in a mission to bring together health care teams, insurers, and policymakers to keep communities healthy through care that works for patients, inspires providers, and lasts. The Learning Center serves as the Program Office for a statewide Medi-Cal focused practice initiative, the Equity and Practice Transformation (EPT) program, a $160 million-dollar investment in primary care transformation funded by the California Department of Health Care Services (DHCS). The Learning Center also works with a diverse portfolio of funders and partners - including Managed Care Plans, purchasers such as Covered California, and foundations including the California Healthcare Foundation and Blue Shield Foundation of California- to build Population Health Management (PHM) capabilities, advance value-based care and improve health outcomes for Californians. We serve as a strategic partner to organizations and institutions committed to advancing health outcomes and equity. All our efforts are grounded in a shared goal: supporting a more coordinated and person-centered healthcare system that strengthens primary care and advances equitable access across California’s safety net. The Learning Center is highly invested in making data enabled care a reality in the safety net of California. Primary care practices serving low-income communities have historically had disparate access to technology, data and innovations like Artificial Intelligence (AI). The Learning Center incorporates data enablement as a foundational element to all practice improvement work. To support our impact at scale, the Learning Center is building a secure, cloud-based data infrastructure on AWS to support the systematic collection, management, and use of data across programs, payers, and practice types, and to evaluate impact across the Learning Center’s full portfolio of services. This infrastructure brings together multiple data sources, with the PHMI Innovaccer platform serving as an important new input. Innovaccer represents a historically significant opportunity to aggregate data across health plans—particularly standardized HEDIS measures—allowing the Learning Center to assess practice-level performance consistently across payers and over time. Together, these investments are creating an integrated data ecosystem that supports quality improvement, performance accountability, and scale across California. The Position The Learning Center is seeking a visionary and experienced Senior Director of Data and Evaluation to lead our organization's data strategy and impact measurement. This role reports to the Chief Health Information Officer (CHIO) and will develop and oversee the data team which currently includes the Senior Manager of Data and Impact, Data Engineer, and multiple external contractors and consultants. The Senior Director will be responsible for developing and executing an enterprise-wide data strategy that supports strategic decision-making, program evaluation, business intelligence, and ongoing learning and quality improvement. They will also oversee the building and maintenance of the data infrastructure for the organization. To accomplish their work, the Senior Director will interface closely with executive leadership, the programs team, and external stakeholders. This position is ideal for an experienced data team leader who wants to bring their skills to our mission of transforming healthcare delivery through data-driven insights that advance health equity at scale in California. Required Experience and Background or What You Bring You are an experienced leader with deep expertise at the intersection of data, evaluation, and health systems. You bring credibility, vision, and technical expertise to strengthen organizational learning and evidence-based decision-making. Responsibilities include: Strategy & Business Intelligence Develop and implement an enterprise-wide data strategy across programmatic, operational, and financial data. Develop and maintain enterprise dashboards on metrics that matter to highlight progress, identify and mitigate risks, and promote learning. Support strategic data needs including ad hoc market analyses to inform Advisory Board discussions and business development opportunities. Optimizing Data Infrastructure Oversee nascent data infrastructure including AWS data warehouse and Tableau visualizations, and optimize integration between data platforms (Jotform, Salesforce, milestone portals). Establish and maintain data definitions, data dictionaries, validation approaches, and update documentation standards. Ensure data quality, security, and HIPAA compliance across all data systems. Oversee development of self-service tools (e.g. Tableau dashboards) for program leads to monitor program performance and enable real-time adjustments. Evaluation, Research and Dissemination Create and deploy a shared organizational approach for program evaluation with common elements to facilitate reporting to external stakeholders and funders. Drive alignment between program operations, analytic rigor, and PHLC’s strategic goal to demonstrate impact; provide data-driven recommendations on programmatic decisions Translate funder or program requirements into analytic plans using appropriate data and methodologies. Support generation of conference presentations, peer-reviewed publications, and other dissemination materials. Leadership and Collaboration Lead, mentor, and develop a team of data professionals including the Senior Manager, Data Engineer, and external contractors to build organizational capacity. Collaborate and support cross-functional teams across multiple projects with different funders, activities, and outcomes. Translate complex data insights for diverse audiences including funders, the Advisory Board, and external partners. Promote a culture of continuous improvement by identifying opportunities to enhance systems and team capacity. Act as a cultural steward, ensuring the Learning Center’s values of equity, inclusion, and collaboration are reflected in the data team’s work and interactions. Preferred Skills and Qualifications Including: The ideal candidate will be a seasoned leader of data teams in the health care environment. They will bring a collaborative spirit and a commitment to equity, along with the following qualifications: Required Masters Degree or higher + 7 years’ experience in health care environment e.g. public health, biostatistics, epidemiology, health services research. Minimum 5 years’ experience leading productive data teams. Demonstrated experience building data infrastructure. Strong program evaluation skills including logic model development. Strong analytical skills and familiarity with advanced analytics. Ability to translate multiple stakeholder priorities into high value analysis. Able to manage multiple workstreams simultaneously and meet rapid deadlines. Excellent written and verbal communication skills. Preferred History working with AWS Skill in data visualization, including Tableau Expertise analyzing secondary health plan data sets, including HEDIS. • Experience designing or using validated assessments in primary data collection., • Experience working in start-up organizations. Applications will be evaluated on a rolling basis. California residents are strongly preferred (San Francisco/Oakland/East Bay preferred). Compensation & Benefits The salary range for this position is $250,000 - $300,000. The Learning Center offers a generous benefits package that reflects our commitment to team member health and wellness. Our benefits package includes comprehensive medical, dental, and vision insurance, paid time off, life and disability insurances, a retirement plan, annual wellness days, and other resources designed to support the passion, commitment, and energy that is vital to our team members. All new hires being with a six-month evaluation period, which includes structured support and regular check-ins. The PopHealth Learning Center is an equal opportunity employer that does not discriminate on the basis of race, color, religion or belief, disability, gender, nationality, ethnicity, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, or any other status protected by law. Black, Indigenous, Latinx and other people of color, and LGBTQ+ people are strongly encouraged to apply. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Description TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage. Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure. If you’re ready to help shape the future of enterprise storage, we’d love to connect. Position Overview: The Vice President of Customer Success & Global Support Services, reporting to the Chief Operation Officer, is responsible for leading and unifying TrueNAS’s global customer support, customer care, and professional services functions across the full customer lifecycle, from onboarding and adoption through renewal, expansion, and retention. This executive role ensures a consistent, high-quality customer experience across all touchpoints, while maintaining cost-to-serve discipline and operating within approved budgets, serving as the senior escalation authority for critical accounts and a key voice of the customer within the business. This is a U.S.-based position, with a strong preference for the individual to be located in Campbell, CA. Base Pay Range The on-target-earnings of this position is $200,000 to $350,000 USD annually. Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. Expected Posting Timelines This position will be open for a minimum of 5 days, a maximum of 90 days. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Executive Leadership & Strategy: • Define and execute a multi-year strategy for global Support and Customer Care operations, driving digital transformation, self-service adoption, and support automation to scale the organization efficiently while reducing cost-to-serve and improving gross margin contribution to achieve world-class service standards. • Act as the primary executive contact representing customer interests across the business., • Partner with Operations, Engineering, Product, and Sales leadership to support growth and adoption., • Establish clear expectations for product capabilities, service delivery, and customer outcomes, including customer retention, renewal execution, and expansion opportunities in partnership with Sales., • Partner with Sales on renewals and expansions while maintaining clear ownership boundaries, governance, and alignment on account strategy and commercial execution., • Operate within approved annual budgets and workforce plans; all headcount increases, promotions, and compensation adjustments must follow companywide Finance and HR governance processes. Customer Support & Technical Operations: • Oversee global technical support operations for all TrueNAS products and platforms., • Oversee 24/7 global support delivery, ensuring the consistent achievement of world-class Customer Satisfaction (CSAT) and Customer Effort Score (CES) targets. Drive the evolution from reactive to proactive and predictive support models., • Serve as the executive escalation point for critical customer accounts and high-severity incidents., • Ensure customer and product SLAs are met or exceeded., • Own customer health frameworks, including segmentation, risk identification, and proactive churn-prevention strategies for enterprise and strategic accounts. Professional Services & Partner Management: • Lead the Professional Services organization, including onsite deployments and advanced engagements, with accountability for utilization, margin, and delivery efficiency., • Manage key partners and vendors supporting customer deployment and services., • Establish and maintain certification programs for partners and customers deploying TrueNAS products., • Ensure services align with customer expectations and product capabilities, and support long-term customer value realization, renewals, and expansion outcomes. Cross-Functional Alignment & Product Expectations: • Work closely with Engineering, Hardware, Product, and Sales teams to align customer expectations., • Represent customer needs, product performance, and product quality in executive planning., • Drive feedback loops between customers and internal teams to improve reliability and supportability. Process, Systems & Quality Management: • Drive continuous improvement of support processes, leveraging AI/ML, self-service portals, and robotic process automation (RPA) to optimize workflows and significantly reduce customer effort and time-to-resolution (TTR)., • Ensure operations are managed through Salesforce, SAP, and other internal enterprise systems., • Own ISO, QMS, and support-related compliance standards on behalf of the customer care organization., • Advocate for root-cause analysis and corrective actions for recurring customer and product issues. Metrics, Reporting & Operational Excellence: • Define, monitor, and enforce a balanced scorecard of KPIs, focusing on both lagging indicators (e.g., SLA, CSAT) and leading indicators (e.g., self-service adoption, case deflection rate, first contact resolution), alongside financial metrics including cost-to-serve, support margin, and budget adherence, as well as customer retention, renewal rates, churn, and net revenue retention (NRR) as a primary success metric., • Provide regular executive-level reporting on support health, customer risk, and improvement initiatives, • Use data-driven insights to guide operational and strategic decisions., • Provide quarterly executive and Board-level reporting on customer health, retention risk, renewal outlook, and strategic accounts., • Forecast renewal and retention risk in partnership with Finance and Sales, including early-warning indicators and mitigation plans. Travel: • Willingness and ability to travel up to 25% as required to support business, customer, and team needs. Confidentiality: • Handle sensitive and confidential information with the utmost discretion and integrity. Education and Experience We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career. • Bachelor’s degree in Engineering, Computer Science, Business Administration, or equivalent experience., • 10+ years of experience leading teams in a customer-facing or operational role, with at least 5 years operating at a VP or equivalent executive level in a high-growth, enterprise B2B software or hardware company with direct accountability for customer outcomes., • Previous experience at a mid-size technology company is preferred, • Ability to multitask, prioritize, and work effectively under pressure in a fast-paced environment with competing operational and strategic demands., • High level of professionalism, discretion, and emotional intelligence when engaging with executives, customers, and Board-level stakeholders., • Extensive experience supporting and operating within enterprise data storage and IT networking organizations or similarly complex enterprise infrastructure environments., • Demonstrated success in scaling a global support organization (3x-5x growth) while simultaneously improving key quality metrics (CSAT, CES) driving customer retention, and lowering cost-to-serve., • An equivalent combination of professional experience and demonstrated leadership capability that delivers the knowledge, skills, and abilities described above., • Excellent verbal and written communication skills, with the ability to engage effectively with executives, customers, and cross-functional teams, • Ability to manage complex and critical customer situations both with the customers and with internal teams., • Excellent organizational and managerial skills, • Ability to build trusted and proactive relationships with major TrueNAS accounts, • Proven ability to set long-term strategic goals and translate them into actionable plans, • Ability to build, motivate, and lead high-performing, globally distributed teams, • Strong analytical and problem-solving skills, with a data-driven approach to improving customer outcomes, • Ability to manage multiple priorities and initiatives in a fast-paced environment, • Strong business acumen with experience aligning customer success initiatives to company objectives, including renewals, expansion outcomes, and net revenue retention (NRR) in enterprise B2B environments., • Strong financial acumen, including experience managing operating budgets, headcount planning, and cost optimization in global support organizations., • Strong Experience in Digital Transformation for Support: Proven track record of successfully implementing large-scale support automation (AI/ML chatbots, routing) and advanced self-service strategies to drive case deflection and scale operations., • Customer Effort Reduction Focus: Deep understanding of modern support metrics (e.g., Customer Effort Score, Net Promoter Score) and a proven ability to design service experiences that prioritize ease of use for the customer., • Vendor and Technology Management: Extensive experience selecting, integrating, and managing complex support technology stacks, including CRM (Salesforce/SAP), knowledge management systems, and emerging support tools., • Global Support Model Design: Expertise in designing and managing scalable, resilient 24/7/365 global support models that effectively utilize follow-the-sun strategies and leverage resources across multiple international sites (U.S., Manila, etc.) Equal Employment Opportunity: iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Atria Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally. Our multi-specialty team of 60+ top in-house physicians provides proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize lifespan and healthspan through meticulous screening, leading-edge therapeutics, and tailored interventions designed to prevent disease and detect it at the earliest possible stages. Each member's care is led by a dedicated Chief Medical Officer who collaborates with specialists in cardiology, neurology, pediatrics, women's health, endocrinology, integrative health, performance and movement, nutrition, and more. Through our nonprofit Atria Research Institute and Public Health Institute, we also work to accelerate the translation of medical breakthroughs and expand access to preventive care for as many people as possible. Atria Health is seeking a Technical Lead for our DevOps team to drive engineering excellence across our infrastructure, SDLC, and observability domains. This senior individual contributor role is responsible for leading the technical direction of our DevOps team, including mentoring engineers and day-to-day execution, and partnering with domain product teams (Clinical Experience, Member Experience, and Care Delivery) to ensure reliable, scalable, and secure systems. You'll own complex infrastructure initiatives from design through implementation while establishing best practices that elevate the entire engineering organization. • Languages: TypeScript, Python, Bash, • Backend: Node, Express, • Frontend: React, • Infrastructure: Google Cloud Platform, Terraform, Kubernetes, Docker, • Database: MySQL, PostgreSQL, • CI/CD: GitHub Actions, • Monitoring & Observability: Sentry, Datadog, Grafana, OpenTelemetry, • Tooling & Integrations: GitHub, Okta, Mixpanel, Omni, third-party APIs Technical Leadership • Define and drive the technical vision for DevOps practices across the organization, • Lead architecture decisions for infrastructure, CI/CD pipelines, and cloud resources, • Serve as a technical escalation point for complex infrastructure challenges, • Conduct design reviews and provide guidance on reliability, security, and scalability Infrastructure & Operations • Design, build, and maintain cloud infrastructure on Google Cloud Platform using Terraform, • Own and improve CI/CD pipelines to enable fast, safe deployments, • Implement and maintain monitoring, alerting, and observability systems, • Drive incident response processes and lead post-mortems to improve system resilience Cross-Team Collaboration • Partner with product engineering teams to understand their infrastructure needs and translate them into scalable solutions, • Work closely with Security to implement and maintain compliance and security best practices, • Collaborate with Product and Engineering leadership on capacity planning and technical roadmaps Mentorship & Culture • Mentor and coach DevOps engineers, fostering growth and technical development, • Establish and document DevOps standards, runbooks, and best practices, • Champion a culture of reliability, automation, and continuous improvement This role reports to the Senior Director of Engineering. This is a remote role with occasional travel to Atria locations. Compensation: $180,000 - $250,000 (based on location) Required • 7+ years of software engineering experience, with 3+ years focused on DevOps, SRE, or infrastructure engineering, • Deep experience with cloud platforms (GCP strongly preferred; AWS or Azure acceptable), • Proficiency with infrastructure-as-code tools, particularly Terraform, • Strong experience with container orchestration (Kubernetes) and CI/CD systems, • Demonstrated ability to lead technical initiatives and influence without direct authority, • Excellent communication skills and ability to translate complex technical concepts for varied audiences Preferred • Experience in healthcare technology or other regulated industries, • Familiarity with our backend stack (Node, TypeScript, Express), • Experience building and scaling observability platforms, • Track record of improving developer experience and deployment velocity At Atria, we are proud to offer every member of the Atria team: • Excellent health and wellness benefits, 100% paid by Atria effective date of hire, • OneMedical membership for employees & dependents giving access to 24/7 virtual care, • Fertility & family planning, • Company-covered preventive health screenings through partner hospitals (Calcium score), • Fitness Perks including Wellhub +, • 401k contributions and 4% match starting after 6 months, • Flexible Time Off, • Continuing medical education (CME) and CEU support for professional licensure, • Time to give back and make an impact in underserved communities

CorpsAfrica was founded in 2011 by former Peace Corps Volunteer Liz Fanning with the idea of turning community development in Africa over to local changemakers. During her own service, Liz was approached by young Moroccans who wanted to be Peace Corps Volunteers so they could help people in their own country, but she had to tell them it was only for Americans. _ Since launching its first program in Morocco in 2013, it has expanded to 10 countries across the continent and aims to expand to all 54 of Africa’s countries in the next ten years. To date, CorpsAfrica has hosted hundreds of volunteers across Morocco, Senegal, Malawi, and Rwanda, who have completed over 800 projects, including building wells, schools, roads, and irrigation systems; establishing literacy programs; and supporting vegetable and livestock farms. The Procurement and Compliance Specialist will play a critical role in ensuring the efficient, transparent, and compliant acquisition of goods, services, and works necessary for CorpsAfrica's programs and operations. This dual-focused position will manage the entire procurement lifecycle for major purchases while also ensuring strict adherence to donor regulations and internal policies across all grant-funded activities. The Procurement and Compliance Specialist will work closely with program teams, finance, and other relevant departments to facilitate timely and cost-effective acquisitions while maintaining robust compliance standards. CLASSIFICATION: Full-time, exempt SALARY AND BENEFITS: Salary will be commensurate with experience and location. Indicative ranges are $60,000 - $70,000 USD for Washington D.C.-based roles, and $30,000 - $40,000 USD for roles based in Nairobi, Kenya. CorpsAfrica offers a comprehensive benefits package including employer-paid medical insurance, 401(k), and paid time off. LOCATION: Washington, DC or Nairobi, Kenya. Flexible telecommuting policy, and must be able to travel from time to time as required. REPORTS TO: Chief Operating Officer Procurement Management: • Lead the full procurement cycle for major items, from collaborating with global and country teams to define needs and develop plans, to advising on appropriate methods, managing bidding processes (RFQs, RFPs), and facilitating contract negotiations with suppliers and providers., • Ensure robust documentation and reporting for all procurement activities, including maintaining organized files, tracking paperwork for audits, and preparing accurate, timely reports for management and donors in compliance with required formats., • Conduct market research to identify potential vendors and suppliers., • Manage supplier relationships, including identifying, pre-qualifying, and maintaining a database of reliable and compliant vendors, as well as monitoring their performance against contractual obligations., • Contribute to the refinement of CorpsAfrica's procurement and compliance policies and procedures and provide training and guidance to staff on these policies, donor regulations, and best practices to foster a strong culture of compliance., • Monitor and report on procurement-related compliance issues, supporting the development and implementation of corrective action plans to address these issues., • Develop, maintain, and implement an annual procurement plan., • Provide regular reporting on procurement activities, including spend analysis and vendor performance., • Analyze procurement data to identify trends, risks, and opportunities for improvement. GSO Contract Management: • Develop, negotiate, and manage the Global Support Office’s contracts with vendors, consultants, and suppliers., • Ensure contracts are compliant with organizational policies and procedures, funder requirements, and applicable laws and regulations. Donor Compliance and Grant Management: • Serve as the primary internal expert on all donor rules, regulations, and compliance requirements for CorpsAfrica's grants, proactively interpreting grant agreements and communicating all obligations (programmatic, financial, procurement, reporting) to relevant staff., • Develop, implement, and monitor internal control mechanisms and procedures to ensure continuous adherence to donor guidelines and CorpsAfrica policies across all grant-funded activities., • Oversee and ensure the timely and accurate submission of all grant-related reports (financial, narrative, performance) by coordinating inputs from program, finance, and other relevant teams., • Establish and maintain robust systems for tracking work plans, deliverables, and performance indicators as outlined in grant agreements, regularly monitoring progress and identifying potential compliance risks., • Conduct regular internal compliance checks and spot audits of grant documentation, processes, and expenditures to proactively identify and address areas of non-compliance., • Act as the primary liaison with auditors for grant-related compliance matters, preparing necessary documentation and responding to inquiries., • Identify and flag potential compliance risks to management, proposing effective mitigation strategies, and providing ongoing guidance to program teams to ensure alignment with grant stipulations., • Bachelor's degree in Business Administration, Finance, Economics, International Relations, or a related field., • Minimum of five years of progressively responsible experience in procurement and/or compliance, preferably within an international NGO or development organization., • Demonstrated experience in managing procurement processes in compliance with donor regulations (i.e., USAID, EU, UN agencies, foundations, etc.)., • Strong understanding of grant management principles and donor compliance requirements., • Experience in developing and managing RFQs, RFPs, and contracts, with a focus on incorporating compliance clauses., • Proven ability to track and manage complex documentation and reporting requirements., • Excellent negotiation, communication, and interpersonal skills, with the ability to explain complex regulations clearly., • Strong analytical and problem-solving skills with meticulous attention to detail and accuracy., • A strong commitment to the mission of CorpsAfrica is required, with a desire to support youth leadership, participatory community development, impact evaluation, transparency, and accountability., • Fluency in English is required. Proficiency in French or Swahili is an advantage., • Ability to work independently and as part of a team in a multicultural environment., • Strong ethical standards and a deep commitment to transparency, accountability, and compliance. TO APPLY: Interested applicants should send CV and Cover letter that illustrates qualifications relevant to this role through JazzHR. Only complete applications from candidates who meet the above qualifications will be considered. Deadline to apply is July 21, 2025. Applicants must be legally authorized to work full-time in the U.S. or Kenya and should not require employment sponsorship. As an Equal Opportunity Employer, CorpsAfrica encourages applications from all individuals regardless of age, gender, race, ethnicity, sexual orientation, marital status, physical ability or any other legally protected basis.

At _, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on _, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 03/27/2026 Location: Americas Hi there! We're looking for a Sr. Strategic Finance Manager - Self Serve and New Products to play a pivotal role in shaping the future of Zapier's self-serve and new products businesses. This is a unique opportunity to drive top-line forecasting, planning, and analysis for one of the most important parts of our business. You’ll report to the Head of Strategic Finance and partner closely with product, marketing, and finance leadership. You’ll own revenue models, build analytical infrastructure, and drive insights that give you exposure to the executive team. If you're looking for a high-impact role with broad exposure across the business, this is it. _ _ _ _ _ You have 6-8+ years of experience in FP&A, strategic finance, or a related analytical role, ideally at a product-led or self-serve SaaS company. You deeply understand the dynamics of a self-serve business: churn, contraction, expansion, net new revenue, and the full funnel from visitor to signup to paid conversion to upgrade. You're proficient in SQL and comfortable pulling and manipulating data yourself rather than waiting on a BI team or data analyst to get you what you need. SQL is a requirement for this role. You've operated effectively in environments where ownership is distributed. You know how to build relationships and drive alignment across product, marketing, engineering, and finance. You're comfortable with ambiguity and energized by building something from scratch, new processes, new analyses, new ways of looking at the business. You're a strong communicator who can translate complex analysis into clear recommendations for both finance leadership and cross-functional business partners. You have good judgment and a bias toward surfacing issues and opportunities proactively, not waiting to be asked. Serve as the dedicated finance partner for Zapier's self-serve business, working across the Chief Product Officer, SVP of Marketing, and CFO to bring a unified financial perspective to a business that spans multiple functions. Build and own the forecasting, reporting, and analytical infrastructure for self-serve, this is largely net-new work, so you'll be defining what good looks like. Analyze the self-serve funnel end-to-end: from top-of-funnel acquisition through activation, conversion, expansion, and retention. Identify where the business is leaking value and where the biggest opportunities are. Own self-serve unit economics and provide perspective on key levers, pricing, packaging, churn reduction, and growth investments. Use SQL and other tools to self-serve data and build analyses that drive decisions, rather than relying on pre-built reports. Proactively surface trends, risks, and opportunities to senior leadership. Don't wait for someone to ask the question, be the person who sees the issue first. Partner with product and engineering teams to understand how product changes impact financial outcomes, and bring a financial lens to product investment decisions. At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our _ provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can _. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact _. The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out_ for a list of countries where we currently cannot have Zapiens permanently working.

Product Engineer High level stuff you might be filtering against 🔍Location: Remote (CT/ET Timezone). Collaborating with teams on the West Coast and in Europe, alongside building out a new hub in Chicago.Type: Full-timeSalary: Location dependent. As a guide, our current range across all levels is $130k-$190k. We are open to negotiation as we recognise there are different situations, but these are our general guardrails. What I am looking for👋 Hi, I’m _, Chief Technology Officer at Zen Educate and I’m looking for engineers who can make an impact on the real world problem of education staffing, and do it through engineering excellence. Every place has its own understanding of what engineering excellence looks like (sometimes written down, sometimes not). Here’s what it means to me and Zen: • Valuing real world outcomes and shared learning over output• Product thinking over pure tech - start with the problem, ship quickly and iterate. • Team success and sustainability over individual heroics. We are a small, but mighty team and so every engineer has the opportunity to make an outsized impact and put their stamp on what excellence looks like in practice. What do I mean by “small”? Today we have 25 Product Engineers working in small dynamic teams across the Zen product. We recognise the world is not static - “what got us here, won’t get us there” - so we look for curiosity, adaptability and proactiveness as fundamental traits. The engineers I see be the most successful are those who focus on solving problems, look to help others and just happen to typically leverage technology to do so. This role is particularly exciting because you’ll be one of Zen’s first Product Engineers in the US, where we’re enjoying rapid growth. You’ll thrive in this role if you’re someone who can build relationships quickly, take ownership of problems end-to-end and help grow a team around you 💪 What we are building and whyGetting the right teacher into the right school at the right time is a crucial problem to solve, both for education outcomes for children and for the sustainability of an industry that spends billions on this. Today the platform we are building supports internal operations teams on filling roles, educators on finding roles via our mobile app and schools on getting educators in for both short-term and long-term roles. The more we develop the platform (and the ability to self-serve in the marketplace), the more efficient the whole process becomes, which means more money going back to educators and into classrooms (over $65 million globally since 2017). We are well established in the UK and growing at a phenomenal rate in the US 🚀What we need now is to reach the next level in how we build our platform to support this growth. That’s where you come in 😉 What the role looks like in practiceII’ve written a bunch of words above that I hope capture your interest and excitement ✨. But what really matters is what reality looks like and the best people to share that are the existing engineers on the team. So here are a few glimpses from your potential peers of some of what they have done in a week: “I picked up an AI teacher qualification project that started out quite loosely defined, with no clear owner or scope. I spent time aligning with Product and Ops to clarify what problem we were solving, shaped an initial approach, and started delivering iterative improvements so we could test value quickly. Along the way I helped reset direction when momentum dipped.” - Arindam "I spent the week working on a major overhaul of our permissions system — moving away from hardcoded roles towards something granular and scoped per school, network, and unit. I also wired up audit logging around sensitive actions so we have proper traceability in production, and built out an admin UI so non-engineers can manage roles and permissions without needing to come to us." - João “I spent the week creating a foundational _ configuration for our monorepo to help us use AI more effectively when building product and writing code. I worked alongside the AI working group to support some of the bottlenecks we’ve been seeing in our development process, and made the setup clear and practical so other engineers could start using it straight away.” - Eimi “I implemented backend and frontend MixPanel events for crucial workflows to better understand how users interact with our product and what we can improve on." - Georgi “I spent the week upgrading our React Native app to the latest Expo SDK. This meant updating dependencies, fixing compatibility issues, and resolving build and runtime problems to keep everything stable. The upgrade puts us on a supported version, reduces future maintenance risk, and gives us access to new tools that will help us ship features faster.”- Ethan “I spent time this week improving the anonymisation logic in Ditto - our internal tool for cloning production databases safely for development. I also put together the weekly DevEx metrics for the Product and Tech team, covering things like CI pass rates and deployment frequency. Then towards the end of the week I did some work addressing minor vulnerabilities that were found from our monthly red-teaming with CovertSwarm.” - Jai What you might like or dislike Every place makes tradeoffs based on what they value and where they are in their journey ⚖️. Here’s a list of things you might find useful in figuring out if this is the right role for you. If we end up chatting, feel free to dig deeper into any of them. Note that some of these are recent changes in our approach and may be “work in progress” when you join. 💻 How We Work_ tech for the obvious, experimentation for the rest. Our core is Ruby on Rails, React, React Native, running on Heroku + Cloudflare etc. But we have also evaluated Amazon Personalise as a candidate for our matching system and spiked out our own AI powered knowledge-base as well as investigating AI for bug triaging. Process serves performance. We work in a Mission-based setup where teams form around outcomes not org charts, unnecessary process or following rules. That means you won't be stuck in a lane - you'll work across different parts of the business based on your strengths and interests. Greater performance gives greater freedom - think “Master your instrument, master the music, and then forget all that and just play.” Engineers as problem shapers (not ticket takers). You’ll thrive here if you want to shape problems, not just deliver tickets. Our Product Managers and Designers are partners you pull on for leverage rather than task givers who hide the users away. And we’ll encourage you to propose (and lead) Missions that propel the business forward. Daily shipping culture. We ship regularly and want to get even better at it. We are investing in this and welcome those who’ll help us start smaller and iterate faster. 🌱 Growth & ProgressionChoose your own career path. We care more about impact and learning than rigid competency grids. This means greater flexibility in what progression looks like, but requires you to build an understanding of what we value from guiding principles and shared real-world examples. Your manager is a partner, not a supervisor. You'll have a manager, but they won't be directing your every move. Expect them to help you think through hard problems, offer perspective, and provide nudges to help you grow - not to tell you what to do or check your work. That means you'll need to take ownership of your own progress and speak up when you need unblocking. Few Titles, infinite Levels. We use Levels instead of Titles to show growth in a Role. You won’t see titles like Associate, Senior, or Staff here. Instead, you can grow continuously by getting better at your current role - e.g. working faster, safer, and more independently. Changing roles is possible too, but depends on business needs, since different roles aim for different business outcomes and typically use different skills. Investment over reward as a mindset. Level changes are tightly coupled to compensation changes. Confidence in a Level change is based on sustainably doing great work at your current level. We think it is fairer to invest in what you do next, rather than reward you doing the next Level first for free! 💸 CompensationMarket reality. Compensation is based on your competitiveness in your local hiring market (note that’s not just where you live). We don’t believe anyone has found a great solution to global compensation, so we aim instead to be clear and equitable in how we do it. Solid, but not flashy compensation. We pay decently, but we won’t beat out companies with deeper pockets (yet!). Think long term investment. If you are in a place where you need to prioritise immediate financial gain then this probably isn’t the right time to join us. 🤝 Team Culture & CollaborationDistributed engineering team. Solid communication skills and async habits are key to be effective. You’ll find strong connection here, but not through engineering getting together in-person. If you like the buzz of working near others you are welcome to work from one of our offices, but there won’t be many engineers there on any given day. There will be lots of frontline teams in-office though providing a fast way to build context on problems to solve by seeing them firsthand. We believe in impact and measurable outcomes, alongside shared learning. If your work moves the needle or teaches us something meaningful then that’s a win. If not, then we’ll want to understand why. Balanced, sustainable work. Long hours are not a badge of honour - they are an indication something isn’t working well. We value a sustainable pace and healthy teams. Diversity is good in some ways and lacking in others. You might be the first of something here. That matters and we’ll support appropriately if you are. How we hireHire fast, fix fast. Hiring today is...not great, with most companies being too cautious and taking too long to make a decision 😦. We move quicker - our ideal is: apply Monday, offer by Friday. Then we invest heavily in the most important part - your onboarding. We ensure you are setup for success, with clear direction, experience of different parts of the product and shipping to production within days.Whilst fast doesn’t mean frivolous, it does slightly increase the risk that you or we made a mistake. So we include regular check-ins during onboarding to make sure expectations match reality. If either side feels something is off then we try to fix it fast. And sometimes that will mean saying “let’s not carry on” with respect. Real talk. We believe in being direct and authentic. We’ll share the good, the messy and the challenges. We recognise we won’t have all the answers, still have much to learn, and that’s all part of the fun of this wild ride 🚀. We expect the same from you - after all we are just a bunch of humans trying to do great work together. Mindset, not tools. We hire for how you think and create leverage, not what specific tools you’ve used before. To us, experience is just another tool - it is only valuable through how you leverage it. Curiosity, adaptability, product thinking - those are the durable qualities in a changing world. And we value different opinions, so ensure you share yours - have a point of view, maybe debate a little and we will respect that.\ Always open to great people We are always hiring and happy to chat even if the timing isn’t quite right. That’s why you might see this job post open for a long time. We are not collecting resumes or doing stealth market research, we just believe in the power of serendipity. To make that more transparent - right now we have a clear need for at least 4 more engineers in the team. Okay, so what will the actual process look like? 👀• Recruiter quick chat. Our recruiter will check you are human, can communicate effectively and cover some of the basics like compensation, benefits and availability.• Technical expertise. We will do a paired session with a twist - we will be the ones sharing our screen and writing the code. So come prepared to ask questions, drive progress with another engineer and dig through an ambiguous past problem in our codebase.• Product thinking. Chat to either our CPO, Dan, or a Product Manager about how you’ve demonstrated a product mindset in the past. Or if you haven’t had opportunity to do that, tell us why and what you’d do differently with us. • Role chat. This will be with me and our Senior Engineering Manager, Sean. I’ll be wanting to understand how you think and approach the role and engineering excellence, and Sean will give you some insight about what it’s like to be a Product Engineer at Zen. I’ll start by asking you the question you include in your application. And I’ll want to dig into your answers so that this becomes more of a conversation and shared exploration than a Q&A session 😃. After the recruiter chat, the remaining sessions can happen in any order and as quickly as our schedules can align. You could do them all in a day if you want or spread them out a bit. Once interviewers have shared their feedback from each session we do an internal debrief - that’s where we discuss what we are excited about you for in the role, any challenges we see and whether we think we can mitigate them at this time. From there we will make a decision and either proceed to offer or tell you that we not offering. We believe feedback is important, but also know not everyone wants it - so we don’t share it by default. If you’d like feedback after the process, just let us know. Note that we’ll frame the feedback from our perspective of why we did or did not have the confidence rather than as a commentary on you. Interested? Let’s go!If you read all of the above and are excited (maybe even a little nervous) about the opportunity and how we work then I recommend applying now! If you skipped or skimmed the above, feel free to apply anyway but you’re missing a bunch of useful information that could streamline the process for you 😉

Location: United States (remote) Department: Product Development Reports to: Chief Product and Technology Officer WHO WE ARE At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology. With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike. YOUR NEXT ROLE As a Product Manager at Acclaro, you’ll drive the evolution of our AI‑powered platform ecosystem, shaping experiences that help global brands scale content effortlessly and intelligently. This is a high‑impact, technically rich role where you’ll blend strategy, execution, and AI‑accelerated workflows to bring clarity and momentum to complex product initiatives. You’ll partner closely with Engineering, Data, Customer Success, and external clients to define what’s possible with next‑generation localization and content automation. If you thrive at the intersection of AI innovation, systems thinking, and user‑centric product design, this role puts you at the center of Acclaro’s future. WHAT YOU’LL DO • Build and maintain an AI‑augmented product operating system, using LLMs, agents, and automation to accelerate discovery, PRD creation, validation, and backlog management, • Own the strategic roadmap for Acclaro’s proprietary platforms, aligning product direction with business goals and customer needs, • Translate high‑level objectives into actionable feature sets, clear technical requirements, and measurable outcomes, • Shape platform scalability and ecosystem growth through API‑first strategies and third‑party integrations, • Lead research and technical discovery across LLMs, RAG, and emerging technologies to keep Acclaro on the cutting edge of AI‑driven localization, • Use data and AI‑driven analytics to track KPIs, validate product performance, and drive continuous optimization, • Partner cross‑functionally with Sales, Marketing, Engineering, Customer Success, and Linguistic Services to ensure a cohesive, high‑quality product experience THIS ROLE IS FOR YOU IF YOU • Have 8+ years of SaaS product management experience, moving products from idea to launch with autonomy, • Hold a bachelor's Degree in a related field or equivalent professional or military experience, • Bring an AI‑first approach to Product Management and actively use AI to accelerate your workflow and decision-making, • Are fluent in engineering and able to engage deeply on topics like architecture, APIs, security, and compliance, • Treat your own productivity as a product—constantly optimizing processes, systems, and workflows, • Excel in distributed, fast‑moving environments where ownership and clarity matter, • Balance user empathy with business strategy to craft intuitive, high‑impact experiences for global users YOU’LL STAND OUT IF YOU • Are an AI power user who has built personal agents or automated workflows to improve your own productivity, • Think in platform ecosystems, with experience designing API‑first products and third‑party integration strategies, • Hold advanced credentials such as an MBA, MS in Computer Science, or AWS/Azure certifications, • Bring familiarity with localization or multilingual content workflows WHY JOIN ACCLARO? • Global Team, Local Impact: Collaborate with colleagues around the world while making meaningful contributions locally., • People-First Culture: Work in a supportive, inclusive environment that values your voice and well-being., • Flexible Work Style: Enjoy remote work, flexible PTO, and a healthy work-life balance., • Career Growth: Access mentorship, development programs, and clear pathways for advancement., • Impactful Work: Help top-tier brands succeed globally while promoting cultural understanding and connection., • Competitive Compensation & Benefits: Market-leading pay, bonuses, and comprehensive medical and retirement plans., • Recognition & Support: Be seen and celebrated through regular recognition programs and supportive leadership. VALUES WE LIVE BY • Passion with a Purpose – We’re energized by our work and why it matters., • Go the Extra Mile – We strive for excellence and proactive value., • Honesty in Action – We act with integrity, openness, and respect., • Own It, Do It – We follow through, take accountability, and take pride in our outcomes. INCLUSION & EQUAL OPPORTUNITY - Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, _, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. HackerOne is looking for a Director, Product Design to lead and scale our design function as we build the next generation of AI-native security products. In this role, you will guide a team of designers responsible for shaping intuitive, high-impact experiences across the HackerOne platform while helping organizations discover and remediate vulnerabilities faster and more effectively. Reporting to the Chief Product Officer, you will play a central role in defining how design evolves in a world where software creation is becoming increasingly AI-driven. You will help inspire and lead the organization toward a design-first mindset—one where design thinking becomes a core pillar of how complex systems are imagined, built, and operated. As HackerOne evolves its platform around Continuous Threat Exposure Management (CTEM), you will help define the next generation of human-computer interaction, where intelligent agents increasingly act as the primary workforce. In this future, systems will be designed for agent-to-agent interaction at scale, while humans serve as trusted partners providing oversight, accountability, and strategic decision-making. Your work will also focus on designing visualization and interaction models that simplify complex workflows, enable confident decision-making, and make advanced security workflows accessible to both machines and humans. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; Washington, DC; or London, UK. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work. Success in the Director, Product Design role will be accomplished by delivering on the responsibilities below in alignment with the principles that define how we work at HackerOne. Inspire and guide the organization toward a design-first mindset, helping teams embrace design thinking as a core discipline in building complex AI-native systems and shaping the future of HackerOne’s platform. Lead and develop a team of product designers, creating the systems, processes, and leadership culture that Multiply Your Impact across the product organization while enabling designers to deliver high-quality experiences at scale. Partner with Product, Engineering, and executive leadership to define the long-term vision for how design shapes AI-native security platforms, ensuring teams consistently Own the Outcome for product usability, clarity, and customer impact. Champion an AI First approach to product design by creating interaction models, workflows, and experiences where intelligent agents perform the majority of operational work while humans provide trust, oversight, and strategic decision-making. Design the future of human-computer interaction in HackerOne platform by defining patterns for agent-to-agent interactions, human-in-the-loop oversight, and transparent AI systems that support trust and accountability. Lead the development of visualization strategies that simplify complex security use cases, enabling users to understand risk, prioritize actions, and make informed decisions across highly complex workflows. Apply First Principles Problem Solving to rethink traditional security workflows, designing systems that simplify complexity and unlock new ways for humans and AI agents to collaborate effectively. Use Data-Driven Decision Making to guide design priorities, evaluate product experience outcomes, and continuously improve usability, adoption, and platform effectiveness. Establish and scale a product design system that enables consistent user experiences, accelerates product development, and supports the evolution of AI-native product interactions across the HackerOne platform. 10+ years of experience in product design, including leadership roles within B2B SaaS product organizations Demonstrated experience leading and developing high-performing product design teams Experience designing AI-enabled or AI-native product experiences, including human-in-the-loop workflows, automation systems, or intelligent decision-support tools Experience scaling design functions within high-growth SaaS environments Proven success building or scaling product design systems for complex software platforms Experience designing products for developer platforms, security platforms, or technical user audiences Background working in the cybersecurity or security research ecosystem Experience designing AI-assisted workflows that combine automation with expert human decision-making Background in Human–Computer Interaction (HCI) or experience designing interaction models for complex systems, human-AI collaboration, or agent-driven workflows Compensation Bands: San Francisco $270K – $300K • Offers Equity $243K – $297K • Offers Equity $137K – $168K • Offers Equity #LI-remote Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with _ as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA. Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit _. We are seeking a Clinical Customer Success Executive with clinical and corporate experience to join our team. This role combines your nursing expertise with strategic customer success responsibilities, ensuring that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Nursing Officer. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of clinical experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements Experience working with cross-functional teams in a fast-paced startup environment Strong background in project management. This is an in-office position. You must be local to the Palo Alto office or willing to relocate. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university.

Benefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Donation matching, • Health insurance, • Paid time off, • Training & development, • Vision insurance, • Wellness resources, • 401(k) matching, • Parental leave Seeking an associate to serve as the Administrative Support Specialist for the Growth and Business Development team, reporting to the Lead, Growth Initiatives. This role performs a variety of administrative and clerical tasks to support daily operations and is based in our Sarasota, Florida office and has required in-office hours Tuesday – Thursday with flexibility for remote hours on Monday and Friday. This role provides daily support for all departments reporting to the Chief Growth and Business Development Officer, including: What you will do here: Mail Room Processes and Operations: Daily sorting of all incoming mail Daily management, scanning, and tracking of IRS Notices & Real Estate mail following defined Standard Operating Procedures: • 8821 Disclosures (Tax Resolution Department & Field Notices), • 2848 IRS Power of Attorney Notices for the Jackson Hewitt Tax Resolution Department, • Provide outgoing mail services as needed for the Tax Resolution Department, • Scan and Mail Real Estate Lease Administration Documents to the Jackson Hewitt 3rd Party Lease Administration vendor General Clerical Functions: • Performs various clerical tasks including maintaining physical and electronic records and documents in required formats., • Performs and tracks billing for Tax Resolution following Standard Operating Procedures (SOPs), • Support the Lead, Growth Initiatives with meeting & conference logistics, • Perform as assigned, general support for projects for all departments reporting under the Chief Growth and Business Development Officer., • Perform as assigned, general office support assistance as needed Skills you will bring for success: • 3+ years’ experience working in an administrative support role within a professional environment is preferred, • Proficient with Microsoft Word, Excel PowerPoint, Teams, and Outlook, • Exceptional written and verbal communication skills, • Ability to complete repetitive functions with accuracy, • Outgoing individual with a positive attitude, highly motivated, organized, detail oriented What you’ll get if you join us: • Competitive Salary + Bonus, • Unlimited Paid Time Off + 11 Paid Holidays, • 401k + Match, • Medical, Dental, and Vision, • Pet Insurance, • Company Celebrations and Appreciation Events, • Fast-paced, innovative culture with an open and collaborative environment, • Ample opportunity to develop core and new skillsets and have a stake in your own success, • Freedom to create your best work and make a visible impact on the organization, • Opportunities for advancement within the organization Flexible work from home options available. Compensation: $20.00 - $25.00 per hour Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we’re not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA. Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit _. We are seeking a Clinical Customer Success Executive with clinical and corporate experience to join our team. This role combines your nursing expertise with strategic customer success responsibilities, ensuring that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Nursing Officer. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of clinical experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements Experience working with cross-functional teams in a fast-paced startup environment Strong background in project management. This is an in-office position. You must be local to the Palo Alto office or willing to relocate. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university.

Manager, Program for a 125+ employee (and growing) remote education non-profit providing professional learning to K-12 educators nationally Type of Vacancy: Salaried, full-timeStart date: August-September 2025Location: New York, NYReport to: Senior Manager, ProgramSupervises: Dependent on the project, the Manager, Program may be a Project Leader with project team supervision and leadership development responsibilitiesCompensation: The full salary range for this position is $80,000 - $121,007 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $80,000 - $105,529. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($105,529) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications). Areas of Expertise: Instructional Design: Designing and facilitating effective and engaging professional learning experiences for adults. Teacher Coaching: Improving student outcomes by engaging in coaching inquiry cycles with teachers. Instructional Expertise: Deep knowledge of the science of reading and grades PK-2 ELA HQIM. Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We welcome candidates of all backgrounds to apply for this role. WHO WE ARETeaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at _. SUMMARY OF POSITIONThe Manager, Program collaborates with others within the Program division and across the organization to meet Teaching Lab’s programmatic goals, takes ownership of the organization’s systems and processes, and implements them consistently and successfully. This role is critical in Teaching Lab’s mission to positively impact educator practice in service of increased student learning. • Primary responsibilities for the Manager, Program include:, • Implement excellent programmatic services, • Implement programmatic projects to successfully meet the goals of the projects; projects include but are not limited to: professional learning content development projects, professional learning implementation with state and district systems, direct-to-teacher or direct-to-leader coaching, etc., • Acts as a content area expert aligned with organizational needs, i.e., has some area of content expertise (like subject-area expertise in ELA, math, science, or social studies curriculum and/or instructional expertise, or general expertise in coaching for continuous improvement or state/system level leadership development, etc.) that they bring to bear on aligned projects as well as support team members to build their content expertise, • Often hold the role of a Coach Developer, Client Partnership Manager, Instructional Designer, Subject Matter Expert, or Coach/Facilitator on project teams. However, given time, capacity, competencies, skills, and interests, the Senior Manager, Program could hold multiple other roles on project teams (e.g., Project Lead.), • Implement and maintain the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high-quality, • Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation, • Support the development of systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time, • Maintain positive and responsive relationships with clients and other project team members, • Support with contract renewals to sustain impact on teacher and student learning; support business development as needed, • Design high-quality, research-based, user-centered professional learning content, services, and tools/resources, • Create materials and content for programmatic partnerships and courses, • Engage in Teaching Lab’s user-centered design processes (engaging with Teacher Advisory Board, supporting pilot partnerships, developing rapid prototypes) and use learning and insights to inform design, • Engage in Teaching Lab’s design process to develop content, including drafting, feedback cycles, pilot partnerships (as applicable), and finalization steps (e.g., adhere to Teaching Lab’s style and branding guidelines when developing new content), • Apply best practices for virtual and in-person adult learning in the design of professional learning content, • If applicable, engage in efficient and effective project management as a Project Lead, • Implement and support other team members to implement the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high quality; supervise consultants, • Maintain partner project plans that track the execution of services related to scopes of work, and support other team members to maintain individual partner project plans for each project, • Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation, • Develop systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time, • Maintain contracts and invoices for each partner; collaborate with other team members and the Finance department to ensure accurate invoices are billed and collected, • If applicable, provide vision, direction, and oversight of direct reports as a Home Manager, • Model the people manager-specific competency and implement actions that support a positive work culture and increase productivity (e.g., providing feedback, coaching, counseling, training, development, etc.), • Provide coaching and support to direct reports on their projects and/or assignments, including identifying and addressing development needs and supports, • Monitor workloads and capacity to ensure effectiveness and productivity while promoting time management and prioritization of assignments, • Provide frequent values-based feedback and recognition to direct reports, • Ensure the successful completion of direct reports’ annual goals as well as those of their direct reports, • Conduct annual evaluations for direct reports, • Complete internal tasks related to people management in a timely manner, • Participate in the hiring process for open Program department roles, • Engage in cross-functional collaboration, • Collaborate with Program department team members to continuously refine and develop high-quality professional learning content and implement professional learning, • Work with Teaching Lab team members to identify and engage new and existing school system partners on scopes of work that drive towards impact and outcomes for teachers and students, • Collaborate with the Learning & Research department to adapt and improve Teaching Lab’s high-quality data collection and impact evaluation processes, • Engage in internal project flex teams to support non-client-facing, but critical programmatic projects, • Engage in continuous learning, • Stay abreast of key research and guidance in the field, attend learning experiences to build skills and competencies in project management, client management, coaching, and adult facilitation, • Engage in personal and organized learning opportunities as a team member at a values-based and mission-focused organization., • Create and deliver training to other team members on core skills or competencies within the Senior Manager, Program role which is also transferable and critical for other roles, • Perform other duties as assigned by Program department leadership and/or Executive Team., • The Manager, Program (Early Childhood Instructional Design & Coaching) is accountable for achieving goals set in collaboration with their manager, aligned with annual goals, and especially, Key Success Indicators (KSI). Below are examples of measured outcomes for Key Success Indicators (KSI). Additional information will be shared with candidates during the recruitment and selection process., • As applicable, within the role, model the radical commitments for our values., • Education, Work Experience, and Knowledge, • Bachelor's degree, • Five (5) or more years combined experience working in PK-2 education, with a minimum of two years experience teaching PK-2 students from traditionally underserved backgrounds with demonstrated evidence of impact, • Two (2) or more years combined experience working with partners outside of their organization to manage workflow or deliver services, • Two (2) or more years of combined experience planning and implementing projects, • Two (2) or more years combined experience leading or coaching the implementation of HQIM (in any subject area), • Deep knowledge and experience with College- and Career-Ready math or ELA content and practice standards, • Experience designing impactful professional learning for educators, • Experience facilitating impactful professional learning or coaching for educators, • Experience managing relationships with clients and stakeholders in an education context, • Experience teaching or coaching at least one of the following curricula: ELA (Amplify ELA, ARC (American Reading Company) Core, Benchmark Advance, Bluebonnet, Bookworms, CKLA, Developing Core Literacy Proficiencies, EL Education, EngageNY, Fundations, Guidebooks, Heggerty, HMH Into Reading, HMH Into Literature, McGraw Hill StudySync ELA, Odell, Orton Gillingham, Savvas, Skyline, Springboard, UFLI, Wilson, Wit and Wisdom), • Values, Skills, and Competencies, • Strong commitment to growth mindset for both adults and students, and a desire to work collaboratively to grow team skills and capabilities, • Compelling communication and influence skills, • Strong interpersonal skills, able to build rapport quickly, • Strong organizational skills, • Advanced degree, • Deep understanding of the specified curriculum, including its design and component parts, • Experience providing professional learning support and services in and for consultative organizations, • Ability to work a flexible schedule to support operational needs, • Ability to perform the essential project, duties and responsibilities with or without accommodation, • All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.)., • Travel could be required for the role. Travel is determined based on business needs and can vary depending on partnership/contract requirements., • Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning by reaching more educators every year with the highest impact programming. Teaching Lab’s ultimate goals are: • Educators learn more than they would without us, • Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income, • Educators we serve say they love our approach, and they want to keep doing it to advance educational equity All employees are expected to embrace Teaching Lab Values, which are necessary to develop Teaching Lab Competencies, which help us to achieve our Ultimate Goals. • Collaboration & Responsive Service, • Resilient Solution-Finding, • Research & Learning With Humility, • Accountable Excellence, • Equity & Justice, • This position opened on July 4, 2025 and will close on July 15, 2025. All applications received between July 4, 2025 and July 15, 2025 will be reviewed by the hiring team. $80,000 - $105,529 a yearThe full salary range for this position is $80,000 - $121,007 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $80,000 - $105,529. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($105,529) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications). Application Terms & Conditions:I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination). I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time. I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. At Teaching Lab’s discretion and with an individual’s signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status. I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9. and posters. I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process. I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees. Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO). Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment. I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will. Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am not required to enroll in Teaching Lab’s payroll direct deposit program, and I would be paid via a paper check. I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab. I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook. In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information. The submission of my application serves as acknowledgment and agreement to the above terms and conditions.

OUR COMPANY HCEsquared® is a leading healthcare solutions platform developed by healthcare specialists for healthcare specialists to elevate patient care. We serve our community of clinicians by delivering practical clinical and non-clinical content through digital and in-person connections. We provide our clinicians with solutions to serve their patients through onsite and digital educational content based on the newest and best therapies and techniques from respected thought leaders in the field of dermatology as well as services to enhance their career trajectories. Our offerings have been proven to enhance clinician confidence, demonstrated by our exceptional audience and partner retention rates for our ecosystem. For more details on our clinician offerings and continuing medical education, please visit our portfolio companies on the website. Our conferences can be viewed at WHY JOIN HCESQUARED®? At HCEsquared®, our mission is simple: elevate patient outcomes by elevating the people who deliver care. When you join us, you become part of a team that blends healthcare expertise, educational excellence, and a shared commitment to making a measurable impact. Meaningful Work Your contributions directly strengthen the skills and performance of healthcare professionals. Your work ultimately improves patient lives. Growth-Driven Culture We develop our people through coaching, stretch assignments, and opportunities to lead. Your professional growth isn’t a perk, it’s a priority. Values-Led Teamwork You’ll collaborate with high-performing colleagues who care about integrity and continuous improvement. Empowered Innovation We encourage new ideas and give you the autonomy to innovate and improve processes. Flexibility With Accountability Remote work creates the flexibility you need while maintaining the high expectations for performance, communication, and ownership. THE ESSENTIALS This role is best suited for individuals who thrive in a fast-paced, entrepreneurial environment and bring a proven track record of delivering results through strong partnership and influence. • Vision – the ability to zoom out, define what “good” looks like, and clearly communicate that direction across and beyond the organization., • Strategic problem solving – the ability to translate vision into action by breaking complex opportunities or challenges into simple, executable strategies., • Grounded Leadership – the ability to lead with confidence in direction while demonstrating humility in execution, taking ownership, seeking input, and adapting as new information emerges., • Accountability and collaboration – the ability to take ownership of outcomes while motivating others to work effectively across the organization and setting clear expectations., • Grit – the willingness and ability to overcome challenges, move beyond ideas, and consistently drive results. JOB DESCRIPTION Title: Principal Solution Software Engineer Reporting To: Chief Digital, Technology & Data Officer (CTDO) Location: Remote (U.S.) Applicants must be legally authorized to work in the United States. HCEsquared® does not sponsor or assume sponsorship of employment visas. ROLE SUMMARY We're hiring a Principal Solution Software Engineer to bridge product vision and engineering delivery on a platform built to scale across medical specialties. HCEsquared® is a PE-backed healthcare education platform — currently focused on dermatology — that connects pharmaceutical sponsors to verified clinical outcomes and powers AI-driven content at scale. Our engineering teams, internal and contracted, need requirements translated into precise technical specifications before code is written. That translation is your job. You will own the space between the whiteboard and the pull request: turning product requirements into technical designs, integrations into working systems, and ambiguous problems into solutions that ship. You catch design flaws before they become production incidents and make sure engineering always has what it needs to build with confidence. We ship through AI-assisted development — person-agent pairs using tools like Claude Code. You'll be fluent in that model and help set the standard for how it's used. ACCOUNTABILITY • Solutions meet documented requirements with zero critical post-deployment defects from design or requirements gaps, • All platform integrations operational, documented, and maintainable, • Specifications complete and feasibility assessed before any sprint commitment, • Documentation, integration maps, and runbooks current at all times, • Engineering teams always have what they need to build with confidence, • Contribute to a reliable, scalable, integrated platform serving HCPs and pharmaceutical sponsors RESPONSIBILITIES • Translate requirements into technical specifications. Partner with product, design, and commercial stakeholders to define the technical approach, assess feasibility, and document specs engineering can execute without ambiguity., • Design integration architectures for new platform capabilities and third-party systems — CRM, event management, marketing automation, CMS, LMS, and data platforms. Ensure every design fits the broader platform, AWS environment, and Snowflake data strategy, and extends across new specialty markets., • Own assigned solutions from design through production. Coordinate engineering teams, vendors, and stakeholders, and enforce a definition of done that covers code review, testing, analytics instrumentation, and documentation., • Lead technical design review. No significant feature or integration enters engineering without a validated prototype and reviewed specification., • Own third-party tool and API integrations across the platform — evaluate, define requirements, and keep them documented and maintainable., • Own the technical documentation layer: architecture diagrams, integration maps, API specs, and operational runbooks., • Provide build-vs-buy assessments for new tools and platform decisions, with evidence-based recommendations to the CTDO. REQUIREMENTS • Demonstrated leadership essentials as described above, • 4-year degree from an accredited academic institution, • 7+ years in solution engineering, technical product management, software architecture, or a senior IC engineering role, • Proven ability to write precise technical specifications engineering can execute without architectural ambiguity — this is core to the role, • Strong experience integrating third-party systems via REST APIs, webhooks, OAuth 2.0, and SAML 2.0 across a modern SaaS stack, • Web application architecture fluency at the level of a senior technical reviewer — ideally Next.js or React with AWS-hosted backend services. You don't need to be the primary developer, but you must assess architectural decisions, review PRs meaningfully, and understand impacts on performance, cost, and data integrity, • Integration and architecture experience with headless Next.js, CMS, LMS, CRM, marketing automation, and event management platforms — not just as a user, • Strong QA, testing, and documentation discipline — runbooks, integration maps, and architecture diagrams are default deliverables, • Comfort working in an AI-assisted development environment (GitHub Copilot, Claude Code, or equivalent) is expected. We ship through person-agent pairs and you'll help set the standard, • Healthcare or regulated industry experience preferred; familiarity with HCP platforms, pharma compliance, or medical education tech is a differentiator. Experience building integrations that generalize across markets or specialty areas is a plus SALARY & BENEFITS This is an opportunity to do meaningful work, grow your impact, and continue developing your expertise within a high-performing, mission-driven organization. Salary is commensurate with experience and qualifications. HCEsquared® offers a comprehensive benefits package designed to support the health, flexibility, and professional growth of our team, including: • Fully remote work environment with a flexible time off policy, • Dedicated professional development support, including reimbursement for approved learning and development activities., • Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans, • Employer-paid life insurance, short-term disability, and long-term disability coverage, • 401(k) retirement plan with company matching, • Cell phone reimbursement for business use, • Home office stipend to support a productive remote setup

Location: Texas, New York, California, Chicago or US Remote Position Type: Full time, salaried Reports to: Chief Commercial Officer Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. We drive faster capital allocation decisions and help our clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors. The technology that powers Orennia’s platform delivers an unparalleled experience, distilling information into actionable insights to give our clients a competitive edge. As the world decarbonizes its energy stack, trillions in capital need to be deployed. Global investment in the energy transition must quadruple to over $5 trillion annually to stay on the 1.5°C pathway, according to the International Renewable Energy Agency. Without accurate data and predictive analytics, developers and investors will struggle to deploy capital efficiently and maximize returns. Orennia’s platform expedites the energy transition with effective and robust information for smarter capital allocation choices. People are at the heart of the best technology companies. We’ve brought together some of the industry’s top experts and brightest minds in data orchestration, analytics, software development, and industry insights to uncover opportunities where others can’t. At Orennia, you’ll become part of a collaborative culture and do work that matters. We trust and support each other, ask hard questions and solve complex problems together. Guided by a spirit of inquiry, our team has a product-driven, continuous delivery mindset to drive our innovation forward. As an Account Director, you will play a crucial role in implementing the go-to-market strategy for this exciting sector and you will forge strong relationships with our clients and prospects to empower them as they adopt Orennia’s products. Reporting directly to a Managing Director, you will work within a multi-disciplinary team to develop marketing messaging, client engagement approaches and sales strategies to align with our clients most pressing needs. Our people are passionate and have a strong belief in our mission. Our efforts impact individuals and communities, all the while working toward a net-zero future. We are open to hiring the right candidate in various locations across the United States. Our people are passionate and have a strong belief in our mission. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment we’d love to hear from you. • Implement the go-to-market strategy to engage leaders across renewable energy developers, IPPs, private equity firms, banking, and clean fuels developers., • Achieve sales quotas for named accounts on a quarterly and annual basis by sourcing and managing a robust pipeline., • Create detailed business plans designed to land clients and strategies for new prospecting into key accounts and verticals., • Demonstrate business value through a top-down strategy leveraging content and a high-touch evaluation process., • Travel to conferences, industry events, and client locations as required to support business needs., • Collaborate with the cross- functional team to develop positioning and messaging for the sector., • Serve as the face of the company by understanding our products/services and be able to effectively communicate their value to clients., • You have a proven track record of success as a quota-carrying sales representative selling analytics, software or SaaS solutions, ideally in the energy transition space., • You have the ability to lead and negotiate high price points and/or enterprise deals., • You are well versed in digital selling with the ability to drive sales cycles with remote clients., • You have experience working in a high-growth, multi-disciplinary team., • You have excellent writing skills with an ability to communicate to the C-suite and other executives., • You have experience or demonstrable passion in renewable technologies, data, analytics and power markets., • You have deep intellectual curiosity with a results-focused relentless drive for growth., • You are excited about working in a fast-paced scale-up environment, and embracing change and ambiguity., • You are hungry to learn and contribute. Our organization is growing and this role is an exceptional opportunity to grow with us., • Bachelor’s degree in business administration, sales or marketing. At Orennia, you'll join a high performing, people-focused team where everyone has a role to play. We offer our regular, full-time employees a competitive total rewards package, comprehensive health, dental and vision benefits, a savings program that includes company matching, and a learning and development budget to master your craft. In addition, we offer generous time off with regular company holidays, paid vacation days and paid sick days. We thank all applicants in advance for their interest and for taking the time to apply; however, only applicants invited for an interview will be contacted. Orennia is an Equal Employment Opportunity (EEO) employer. We are committed to creating a diverse and inclusive workplace where all employees and applicants are treated fairly and with respect, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable provincial, federal, state, or local law. We believe in fostering a work environment that promotes equal opportunities for all individuals and strive to eliminate any barriers to employment and advancement. We are dedicated to providing equal opportunities in hiring, promotions, compensation, benefits, training, and all other aspects of employment. At Orennia, diversity, inclusion, and fairness are not only important values but also critical to our success as an organization. We encourage all qualified individuals to apply and join us in our mission to create a workplace that reflects the diverse communities we serve. Please contact a member of our people & culture team (_) should you require accommodations.

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production. We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale. A few things you should know: • We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad), • We have a designated Chief Emoji Officer - they are vital to our success!, • We like software that’s serious and culture that’s not Still reading? Good. There's more below worth your time. Our Agent team builds the software that sits at the edge of every ngrok connection. The Agent is what developers install, run, embed, and trust to expose their systems securely to the internet. It’s the first thing customers touch and the last thing we want to debug at 3am. The Agent must be fast, correct, and predictable under hostile conditions: flaky networks, broken configs, expired certs, overloaded laptops, CI environments held together by duct tape, and production traffic that does not care about your feelings. When it works, nobody thinks about it. When it doesn’t, it’s immediately obvious — and very public. • Build and evolve the ngrok Agent itself: You’ll work on the core agent that handles connection management, tunneling, authentication, and secure traffic forwarding. This is a high-performance networking system that must behave correctly across a wide range of environments and failure modes., • Own reliability at the edge: You’ll design for latency, throughput, and correctness under real-world chaos—network partitions, transient failures, misconfiguration, and resource-constrained machines. When something goes wrong, the Agent should fail clearly, safely, and explainably., • Develop SDKs and embeddable integrations: You’ll build and maintain SDKs and embedded agent components that other systems and products depend on. These need to be easy to integrate, hard to misuse, and stable over time., • Make the system observable: You’ll improve diagnostics, logging, and metrics so we can understand what the Agent is doing in the wild. When customers ask “what happened?”, you’ll help make sure we can answer with facts instead of guesses., • Ship software that runs everywhere: The Agent runs on developer laptops, servers, CI systems, containers, and occasionally very questionable hardware. You’ll ensure it behaves consistently across platforms and environments., • Work with people who care about correctness: You’ll collaborate closely with product, platform, and support teams. When something breaks, you’ll help explain why. When something is confusing, you’ll help make it boring., • You’ve built systems-level software that had to work under pressure, • You’re comfortable in Go, Rust, C/C++, or Java (bonus points for Go), • You enjoy debugging things that “shouldn’t be possible”, • You think deeply about reliability, security, and performance, • You can reason about tradeoffs and explain them like a normal human, • You care about developer experience — not just correctness Extra credit if you’ve worked on: • Networking, proxies, or agents, • SDKs or embeddable runtimes, • Observability tooling, • Open-source systems people actually use ngrok runs entirely on AWS. Engineers develop by using remote development tools and/or ssh to connect to remote EC2 environments that run a full Kubernetes cluster of the ngrok stack, closely mirroring production. The codebase is primarily Go and TypeScript. We use Postgres for persistence, Kafka for streaming, Protobuf for service boundaries, and Kubernetes, Terraform, Helm, and Buildkite to operate and ship reliably. React is used for user interfaces, and GitHub supports our development workflows and remembers everything. This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays. All candidates must be US-based, and legally authorized to work in the United States. At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship. Senior Software Engineer • Tier 1 (SF, LA, Seattle, NYC): $180,000 – $225,000, • Tier 2 (rest of US): $165,600 – $207,000 Software Engineer III • Tier 1 (SF, LA, Seattle, NYC): $160,000 – $200,000, • Tier 2 (rest of US): $147,200 – $184,000 Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location. We provide an attractive mix of salary and equity. #LI-Remote • Health stuff that actually matters. Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth., • Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you., • Actually flexible time off. We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough., • Parental leave that's realistic. Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows)., • Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible., • Work from wherever. Co-working space stipend if you want to get out of your house but aren't near our SF office., • Lunch on us. 2x+ per week for employees onsite at our San Francisco office. Free food tastes better., • Company offsites. Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad)., • Regular feedback and fair compensation. Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations.

About Tantalus Systems (TSX: GRID) Tantalus is a technology company dedicated to helping utilities modernize their distribution grids by harnessing the power of data across all their devices and systems deployed throughout the entire distribution grid – from the substation to the EV charger located behind the meter. We offer smart grid solutions across multiple levels: intelligent connected devices, communications networks, data management, enterprise applications and analytics. Learn more at _. Come join us if you’re interested in being part of an entrepreneurial team, solving complex technical problems and delivering innovative solutions that will directly impact the electrification of everything and the decarbonization of our society. We have operations throughout the United States and Canada with offices in Burnaby (British Columbia, Canada), Raleigh (North Carolina, USA), and Norwalk (Connecticut, USA). This position offers a competitive salary plus variable compensation based on performance targets and business objectives. Tantalus also offers generous benefits, including medical, dental and vision plans, healthcare and dependent care flexible spending accounts and paid time off. The Opportunity: Reporting to the Chief Revenue Officer, the Regional Sales Manager (RSM) is responsible for developing and executing the regional sales strategy for all Tantalus solutions with prospective opportunities within the assigned territory, targeting IOUs, Public and Cooperative power utilities. The RSM will build Tantalus's market position by building and maintaining strong relationships with key stakeholders, proactively identifying new opportunities, forecasting and closing regional revenue/orders against plan and communicating market information for short-term and long-term strategic planning in support of departmental and company-wide objectives. This is a fast-paced, dynamic role that requires the RSM to work closely and collaboratively with multiple individuals/teams within the organization and externally (Channel Partners). Sales Region: Focused on the Southeast US, including: Tennessee Valley Authority and all TVA Local Distribution Companies plus other target utilities in Florida, Georgia and Alabama. Location of Position: This position will be based remotely in the Southeast US. Specifically, the RSM is responsible for: • Exceeding assigned order and revenue quotas for Tantalus solutions, • Developing a comprehensive, strategic regional plan to grow market presence, orders, revenue, and customer count in the assigned territory. This includes:, • Conducting strategic assessments of key issues, stakeholders, decision-makers and strategizing how to best position and leverage the Tantalus team, • Presenting strategies and updates to various stakeholders which may include executive management and external Boards, • Collaborating with key external stakeholders such as channel partners to effectively prospect, qualify and close new business opportunities, • Participating as a member of the Tantalus Account Team for all customers in the assigned territory, • Collaborating with key internal stakeholders including but not limited to:, • The Senior Leadership team on updates and strategies within the assigned territory, • Account Managers and the Proposal team to generate, screen and win customer specific RFI/RFPs for qualified opportunities, • Field Operations Department, on deployment of Tantalus solutions to customers, • Extensive travel throughout the assigned region to proactively engage and build relationships with existing and prospective customers/partners in the pursuit of new orders, • Maintaining relevant customer data in Salesforce CRM sales pipeline, and other business tools in an accurate and timely manner, • Staying abreast of industry and market trends, channels, products, and competitors to support identification of business development opportunities, • Participating in local utility association events and activities, • Developing and executing comprehensive strategies to position Tantalus solutions with regional Joint Action Agencies, TVA-based trade organizations, Generation and Transmission groups and similar utility membership organizations that align with the company’s goals and objectives, • Attending trade shows, meter schools and other pertinent events as required What you bring: Education and experience: • Bachelor's degree in Business or Engineering (or equivalent) from an accredited college/university, • 10+ years’ experience selling complex, long sales cycle, RFP-based solutions, • Proven track record in strategic sales initiatives, • Demonstrated ability to exceed aggressive sales goals, • Utility industry experience with a focus on AMR/AMI, renewables or other smart grid applications is an asset, • Strong relationships across the western footprint with IOUs, Municipalities, Public and Cooperative power companies, • In-depth knowledge of the Distribution Utility industry, • Demonstrated success selling high-value, long sales cycle solutions in a highly competitive market, • Successful proven track record of developing relationships and closing new business that involved delivery of complex solutions, • Proven success in partner and customer relationship management, • Demonstrated ability to understand and design system solutions of a complex nature Personal Attributes: • Dynamic, proactive, creative and collaborative working style, • Critical thinking with a demonstrated ability to take ownership of outcomes, • Ability to build trusting interpersonal relationships with internal and external partners and customers, • Exceptional interpersonal and customer relationship skills, • Ability to interact effectively with a multitude of stakeholders, • Good business acumen and skill set from which to understand and optimize a solution, • Excellent problem-solving, and negotiating skills, • Excellent verbal and written communication skills, • Ability to prioritize, work effectively remotely, be self-motivated and work on multiple projects simultaneously If you possess some of the key skills and experiences outlined in the job posting and are genuinely interested in the position, we invite you to take a chance and submit your application. We value diverse perspectives, unique skills, and believe in the power of potential over specific qualifications. Tantalus is committed to employment equity and building a diverse workforce. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at _.

About Atria Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally. Our multi-specialty team of 60+ top in-house physicians provides proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize lifespan and healthspan through meticulous screening, leading-edge therapeutics, and tailored interventions designed to prevent disease and detect it at the earliest possible stages. Each member's care is led by a dedicated Chief Medical Officer who collaborates with specialists in cardiology, neurology, pediatrics, women's health, endocrinology, integrative health, performance and movement, nutrition, and more. Through our nonprofit Atria Research Institute and Public Health Institute, we also work to accelerate the translation of medical breakthroughs and expand access to preventive care for as many people as possible. Atria Health is seeking a Technical Lead for our Platform Engineering team to build and maintain the foundational systems that power our product teams. This senior individual contributor role is responsible for leading the technical direction of our platform , including mentoring engineers and day-to-day execution, with a focus on EMR integrations (particularly Athena), caching strategies, and providing robust internal tooling and support for our domain product teams (Clinical Experience, Member Experience, and Care Delivery). You'll own the design and implementation of core platform services while acting as a force multiplier for engineering across the organization. • Languages: TypeScript, • Backend: Node, Express, • Frontend: React, • Infrastructure: Google Cloud Platform, • Database: MySQL, Redis, PostgreSQL, • Integrations: Athena EMR, Wearable Platforms, third-party healthcare APIs, • Tooling: GitHub, Sentry, Okta, Mixpanel, Omni Technical Leadership • Define and drive the technical vision for the Platform Engineering team, • Lead architecture decisions for integration patterns, caching infrastructure, and shared services, • Serve as a technical escalation point for complex platform challenges, • Conduct design reviews and ensure platform services meet reliability, performance, and security standards EMR Integrations • Own the design, implementation, and maintenance of Athena EMR integrations, • Build scalable, resilient integration patterns for clinical data synchronization, • Partner with Clinical Experience and Care Delivery teams to understand integration requirements and deliver solutions that meet clinical workflows Caching & Performance • Design and implement caching strategies to improve application performance and reduce external API dependencies, • Build and maintain caching infrastructure with appropriate invalidation patterns, • Monitor and optimize platform performance, identifying bottlenecks and implementing improvements, • Establish caching best practices and patterns for product teams to adopt Product Team Enablement • Act as a partner to product engineering teams, understanding their needs and providing platform solutions that accelerate development, • Build and maintain shared libraries, SDKs, and internal APIs that improve developer productivity, • Create documentation, examples, and guidelines for consuming platform services, • Provide technical guidance and support during product team integration efforts Cross-Team Collaboration • Work closely with DevOps to ensure platform services are deployed reliably and monitored effectively, • Partner with Security and Compliance to maintain HIPAA compliance across integrations and data handling, • Collaborate with Engineering leadership on platform roadmap and prioritization This role reports to the Senior Director of Engineering. This is a remote role with occasional travel to Atria locations. Compensation: $180,000-$250,000 (varies based on location) Required • 7+ years of software engineering experience, with 3+ years focused on platform engineering, integrations, or backend infrastructure, • Strong experience building and maintaining third-party API integrations at scale, • Proficiency with caching technologies (Redis preferred) and performance optimization strategies, • Deep expertise in TypeScript/Node.js and building backend services, • Demonstrated ability to lead technical initiatives and work effectively across multiple teams, • Excellent communication skills with the ability to translate complex technical concepts for varied audiences Preferred • Experience with healthcare integrations, particularly Athena EMR, Epic, or Cerner, • Familiarity with healthcare interoperability standards (FHIR, HL7, CCD), • Experience building internal developer platforms or shared services, • Background in designing systems for high availability and fault tolerance, • Understanding of HIPAA compliance requirements for healthcare data At Atria, we are proud to offer every member of the Atria team: • Excellent health and wellness benefits, 100% paid by Atria effective date of hire, • OneMedical membership for employees & dependents giving access to 24/7 virtual care, • Fertility & family planning, • Company-covered preventive health screenings through partner hospitals (Calcium score), • Fitness Perks including Wellhub +, • 401k contributions and 4% match starting after 6 months, • Flexible Time Off, • Continuing medical education (CME) and CEU support for professional licensure, • Time to give back and make an impact in underserved communities

Senior Manager, Program for a 125+ employee (and growing) remote education non-profit providing professional learning to K-12 educators nationally Type of Vacancy: Salaried, full-timeStart date: August-September 2025Location Preference: While this is a remote position, we strongly prefer candidates who reside in New York, NY due to the regional focus of this role. Applicants from other locations are still encouraged to apply.Report to: Director, Program or Senior Director, ProgramSupervises: May supervise Manager(s), Program. Dependent on the project, the Senior Manager, Program may be a Project Leader with project team supervision and leadership development responsibilitiesCompensation: The full salary range for this position is $90,500 - $136,889 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $90,500 - $119,381. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($119,381) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications). Areas of Expertise: Coach Development: Developing coaches on the following skills: facilitation of professional learning, developing goals for coaching cycles based on student data, determining and implementing coaching actions that drive toward cycle goals, using quantitative and qualitative student data to assess progress toward cycle goals and adjusting coaching in response. Leader Coaching: Coaching school or district leaders to maximize time, talent, and curricular resources that support the delivery of high-quality early childhood instruction. Instructional Design: Designing and facilitating effective and engaging professional learning experiences for educators as well as internal coaching staff. Instructional Expertise: Deep knowledge of the science of reading and early childhood HQIM. Bilingual Expertise: Experience coaching bilingual or dual-language educators and leaders, with an emphasis on implementing high-quality early childhood instruction in both English and Spanish. Ability to support Spanish-speaking educators and classrooms in linguistically diverse contexts is highly preferred. Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We welcome candidates of all backgrounds to apply for this role. WHO WE ARETeaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at _. SUMMARY OF POSITIONThe Senior Manager, Program collaborates with others within the Program division and across the organization to meet Teaching Lab’s programmatic goals, takes ownership of the organization’s systems and processes, and implements them consistently and successfully. The Senior Manager, Program’s work stream is either more complex than that of a Manager, or they have more experience in the role compared to a Manager, or they may play project leadership roles such as Project Lead or Coach Developer. This role is critical in Teaching Lab’s mission to positively impact educator practice in service of increased student learning. Frequent travel to New York, NY is required for this role. • Primary responsibilities for the Senior Manager, Program (Early Childhood Coach Development & Instructional Design) include:, • Implement excellent programmatic services, • Implement programmatic projects to successfully meet the goals of the projects; projects include but are not limited to: professional learning content development projects, professional learning implementation with state and district systems, direct-to-teacher or direct-to-leader coaching, etc., • Acts as a content area expert aligned with organizational needs, i.e., has some area of content expertise (like subject-area expertise in ELA, math, science, or social studies curriculum and/or instructional expertise, or general expertise in coaching for continuous improvement or state/system level leadership development, etc.) that they bring to bear on aligned projects as well as support team members to build their content expertise, • Often hold the role of a Coach Developer, Client Partnership Manager, Instructional Designer, Subject Matter Expert, or Coach/Facilitator on project teams. However, given time, capacity, competencies, skills, and interests, the Senior Manager, Program could hold multiple other roles on project teams (e.g., Project Lead.), • Implement and maintain the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high-quality, • Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation, • Support the development of systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time, • Maintain positive and responsive relationships with clients and other project team members, • Support with contract renewals to sustain impact on teacher and student learning; support business development as needed, • Design high-quality, research-based, user-centered professional learning content, services, and tools/resources, • Create materials and content for programmatic partnerships and courses, • Engage in Teaching Lab’s user-centered design processes (engaging with Teacher Advisory Board, supporting pilot partnerships, developing rapid prototypes) and use learning and insights to inform design, • Engage in Teaching Lab’s design process to develop content, including drafting, feedback cycles, pilot partnerships (as applicable), and finalization steps (e.g., adhere to Teaching Lab’s style and branding guidelines when developing new content), • Apply best practices for virtual and in-person adult learning in the design of professional learning content, • If applicable, engage in efficient and effective project management as a Project Lead, • Implement and support other team members to implement the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high quality; supervise consultants, • Maintain partner project plans that track the execution of services related to scopes of work, and support other team members to maintain individual partner project plans for each project, • Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation, • Develop systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time, • Maintain contracts and invoices for each partner; collaborate with other team members and the Finance department to ensure accurate invoices are billed and collected, • If applicable, provide vision, direction, and oversight of direct reports as a Home Manager, • Model the people manager-specific competency and implement actions that support a positive work culture and increase productivity (e.g., providing feedback, coaching, counseling, training, development, etc.), • Provide coaching and support to direct reports on their projects and/or assignments, including identifying and addressing development needs and supports, • Monitor workloads and capacity to ensure effectiveness and productivity while promoting time management and prioritization of assignments, • Provide frequent values-based feedback and recognition to direct reports, • Ensure the successful completion of direct reports’ annual goals as well as those of their direct reports, • Conduct annual evaluations for direct reports, • Complete internal tasks related to people management in a timely manner, • Participate in the hiring process for open Program department roles, • Engage in cross-functional collaboration, • Collaborate with Program department team members to continuously refine and develop high-quality professional learning content and implement professional learning, • Work with Teaching Lab team members to identify and engage new and existing school system partners on scopes of work that drive towards impact and outcomes for teachers and students, • Collaborate with the Learning & Research department to adapt and improve Teaching Lab’s high-quality data collection and impact evaluation processes, • Engage in internal project flex teams to support non-client-facing, but critical programmatic projects, • Engage in continuous learning, • Stay abreast of key research and guidance in the field, attend learning experiences to build skills and competencies in project management, client management, coaching, and adult facilitation, • Engage in personal and organized learning opportunities as a team member at a values-based and mission-focused organization., • Create and deliver training to other team members on core skills or competencies within the Senior Manager, Program role which is also transferable and critical for other roles, • Perform other duties as assigned by Program department leadership and/or Executive Team., • The Senior Manager, Program (Early Childhood Coach Development & Instructional Design) is accountable for achieving goals set in collaboration with their manager, aligned with annual goals, and especially, Key Success Indicators (KSI). Below are examples of measured outcomes for Key Success Indicators (KSI). Additional information will be shared with candidates during the recruitment and selection process., • As applicable, within the role, model the radical commitments for our values., • Education, Work Experience, and Knowledge, • Bachelor's degree, • Five (5) or more years combined experience working in PK-12 education, with a minimum of two years experience teaching PK-12 students from traditionally underserved backgrounds with demonstrated evidence of impact, • Three (3) or more years combined experience working with partners outside of their organization to manage workflow or deliver services, • Three (3) or more years of combined experience planning and implementing projects, • Three (3) or more years combined experience leading or coaching the implementation of HQIM (in any subject area), • Deep knowledge and experience with College- and Career-Ready math or ELA content and practice standards, • Experience designing impactful professional learning for educators, • Experience facilitating impactful professional learning or coaching for educators, • Experience managing relationships with clients and stakeholders in an education context, • Experience teaching or coaching at least one of the following curricula: ELA (Amplify ELA, ARC (American Reading Company) Core, Benchmark Advance, Bluebonnet, Bookworms, CKLA, Developing Core Literacy Proficiencies, EL Education, EngageNY, Fundations, Guidebooks, Heggerty, HMH Into Reading, HMH Into Literature, McGraw Hill StudySync ELA, Odell, Orton Gillingham, Savvas, Skyline, Springboard, UFLI, Wilson, Wit and Wisdom), • Values, Skills, and Competencies, • Strong commitment to growth mindset for both adults and students, and a desire to work collaboratively to grow team skills and capabilities, • Compelling communication and influence skills, • Strong interpersonal skills, able to build rapport quickly, • Strong organizational skills, • Reliable and consistently completes work in a timely manner with high quality, • Advanced degree, • Deep understanding of the specified curriculum, including its design and component parts, • Experience providing professional learning support and services in and for consultative organizations, • Ability to work a flexible schedule to support operational needs, • Ability to perform the essential project, duties and responsibilities with or without accommodation, • All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.)., • Travel could be required for the role. Travel is determined based on business needs and can vary depending on partnership/contract requirements., • Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning by reaching more educators every year with the highest impact programming. Teaching Lab’s ultimate goals are: • Educators learn more than they would without us, • Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income, • Educators we serve say they love our approach, and they want to keep doing it to advance educational equity All employees are expected to embrace Teaching Lab Values, which are necessary to develop Teaching Lab Competencies, which help us to achieve our Ultimate Goals. • Collaboration & Responsive Service, • Resilient Solution-Finding, • Research & Learning With Humility, • Accountable Excellence, • Equity & Justice, • This position opened on July 23, 2025 and will remain open until filled. All applications received between July 23, 2025 and August 1, 2025 will be reviewed by the hiring team. Any applications received after August 1, 2025 will be reviewed as needed. $90,500 - $119,381 a yearThe full salary range for this position is $90,500 - $136,889 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $90,500 - $119,381. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($119,381) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications). Application Terms & Conditions:I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination). I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time. I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. At Teaching Lab’s discretion and with an individual’s signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status. I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9. and posters. I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process. I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees. Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO). Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment. I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will. Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am not required to enroll in Teaching Lab’s payroll direct deposit program, and I would be paid via a paper check. I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab. I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook. In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information. The submission of my application serves as acknowledgment and agreement to the above terms and conditions.

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA. Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit _. We are seeking a Clinical Customer Success Executive with clinical and corporate experience to join our team. This role combines your nursing expertise with strategic customer success responsibilities, ensuring that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer. This role will sit remotely, but will be expected to regularly be onsite at clients in the area providing support and building relationships. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of clinical exposure/experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements Experience working with cross-functional teams in a fast-paced startup environment Strong background in project management. This is an in-office position. You must be local to the Palo Alto office or willing to relocate. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university.

OUR COMPANY HCEsquared® is a leading healthcare solutions platform developed by healthcare specialists for healthcare specialists to elevate patient care. We serve our community of clinicians by delivering practical clinical and non-clinical content through digital and in-person connections. We provide our clinicians with solutions to serve their patients through onsite and digital educational content based on the newest and best therapies and techniques from respected thought leaders in the field of dermatology as well as services to enhance their career trajectories. Our offerings have been proven to enhance clinician confidence, demonstrated by our exceptional audience and partner retention rates for our ecosystem. For more details on our clinician offerings and continuing medical education, please visit our portfolio companies on the website. Our conferences can be viewed at WHY JOIN HCESQUARED®? At HCEsquared®, our mission is simple: elevate patient outcomes by elevating the people who deliver care. When you join us, you become part of a team that blends healthcare expertise, educational excellence, and a shared commitment to making a measurable impact. Meaningful Work Your contributions directly strengthen the skills and performance of healthcare professionals. Your work ultimately improves patient lives. Growth-Driven Culture We develop our people through coaching, stretch assignments, and opportunities to lead. Your professional growth isn’t a perk, it’s a priority. Values-Led Teamwork You’ll collaborate with high-performing colleagues who care about integrity and continuous improvement. Empowered Innovation We encourage new ideas and give you the autonomy to innovate and improve processes. Flexibility With Accountability Remote work creates the flexibility you need while maintaining the high expectations for performance, communication, and ownership. THE ESSENTIALS This role is best suited for individuals who thrive in a fast-paced, entrepreneurial environment and bring a proven track record of delivering results through strong partnership and influence. • Vision – the ability to zoom out, define what “good” looks like, and clearly communicate that direction across and beyond the organization., • Strategic problem solving – the ability to translate vision into action by breaking complex opportunities or challenges into simple, executable strategies., • Grounded Leadership – the ability to lead with confidence in direction while demonstrating humility in execution, taking ownership, seeking input, and adapting as new information emerges., • Accountability and collaboration – the ability to take ownership of outcomes while motivating others to work effectively across the organization and setting clear expectations., • Grit – the willingness and ability to overcome challenges, move beyond ideas, and consistently drive results. JOB DESCRIPTION Title: Principal Data Engineer Reporting To: Chief Digital, Technology & Data Officer (CTDO) Location: Remote (U.S.) Applicants must be legally authorized to work in the United States. HCEsquared® does not sponsor or assume sponsorship of employment visas. ROLE SUMMARY We're hiring a Principal Data Engineer to build and own the data foundation powering HCEsquared's growth. We're a PE-backed specialty healthcare education platform, currently focused on dermatology and expanding into additional medical specialties. Youwill be building towards a mature platform, one that scales with the company. You'll design and build the infrastructure that unifies our engagement platforms, CRM, conference technology, and third-party healthcare data on Snowflake (our warehouse of record) and AWS. Our analytics and data science teams — and the commercial data products we sell to pharmaceutical sponsors — depend on what you build. If you want to own infrastructure where clean pipelines translate directly into sponsor revenue, clinical personalization, and business decisions, this is the role. ACCOUNTABILITY • Critical pipelines run reliably at high uptime; analytics and data science are never blocked by engineering failures, • Core data sources flow into the warehouse with clean, tested, documented transformations, • Claims and HCP intelligence data are ready for downstream analytics and commercial measurement, • Engineering standards, data dictionary, and technical documentation stay current, • The platform scales reliably as we add new sources, products, and specialty markets, • Enable data-informed decision-making across the business RESPONSIBILITIES • Design, build, and maintain ETL and reverse-ETL pipelines connecting our MarTech and healthcare data stack — CRM, marketing automation, event management, content platforms, and third-party healthcare data — into the cloud data warehouse., • Own the cloud data warehouse and its transformation layer — staging, business logic, and mart tables — keeping data clean, documented, and performant for analytics and data science., • Integrate specialty healthcare datasets — pharmaceutical claims and HCP intelligence — with our first-party engagement data, building the joins and transformations that make them actionable for commercial measurement and clinical personalization., • Define and enforce engineering best practices — code standards, testing, documentation, schema governance, and data dictionary — so analytics and data science can move fast without breaking things., • Monitor, troubleshoot, and optimize pipeline performance, resolving data quality and availability issues before they block analytics., • Stay current with the modern data stack and introduce new tools — connectors, transformation frameworks, orchestration, or ML compute — as we scale., • Partner with analytics, data science, product, and commercial teams to turn business requirements into reliable, scalable solutions — making data accessible, never the bottleneck. REQUIREMENTS • 7+ years in data or platform engineering, with proven ownership of production data infrastructure, • Expert SQL and deep hands-on Snowflake experience (required, not preferred — it's our warehouse of record), • Strong experience with dbt or a similar SQL transformation framework — modeling, testing, documentation, and CI/CD, • Experience configuring and operating pipeline tooling such as Fivetran, Airbyte, or Segment at scale, • Strong hands-on AWS experience (our cloud), including data services like S3, Glue, Lambda, or EMR. Other clouds are a plus but not a substitute., • Strong Python skills for custom pipelines and automation, • Experience integrating CRM, marketing automation, event, or content platforms via REST APIs, webhooks, or event streams, • Healthcare experience — especially pharmaceutical claims, HCP, or health system data — is a strong plus, • Able to explain architecture decisions clearly to non-technical stakeholders SALARY & BENEFITS This is an opportunity to do meaningful work, grow your impact, and continue developing your expertise within a high-performing, mission-driven organization. Salary is commensurate with experience and qualifications. HCEsquared® offers a comprehensive benefits package designed to support the health, flexibility, and professional growth of our team, including: • Fully remote work environment with a flexible time off policy, • Dedicated professional development support, including reimbursement for approved learning and development activities., • Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans, • Employer-paid life insurance, short-term disability, and long-term disability coverage, • 401(k) retirement plan with company matching, • Cell phone reimbursement for business use, • Home office stipend to support a productive remote setup

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA. Strategic investors: Raised $137 million from top investors including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit _. We are seeking a Clinical Customer Success Executive with clinical and corporate experience to join our team. This role combines your nursing expertise with strategic customer success responsibilities, ensuring that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer. This role will sit remotely to support clients we have in the area and be expected to travel onsite as needed to engage in person. Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: A minimum of 5 years of clinical experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements Experience working with cross-functional teams in a fast-paced startup environment Strong background in project management. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. Active Registered Nurse (RN) license from an accredited university.

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

(this position is remote but candidates must be based and able to work without restriction in the United States) What we believe In the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible – a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle – and that’s what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value You could be a good fit for Crosslake if you see yourself reflected in our guiding values: Service. We effect change by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment. It’s our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. In this role you will: Work with our private equity and portfolio company clients, consulting on how to apply an information security vision and strategy in alignment with customer business objectives. Work with customers to assess and address information security risks. Interact with customers executives (EX: CIO, CTO, CEO, DPO) to understand and implement desired change in the customers organization. Assist in leading enterprise-wide cybersecurity operations teams, processes, and responses. Assist in managing customer security programs including the achievement and/or maintenance of key compliance initiatives such as SOC, ISO27001, NIST, PCI, and SOX. Execute and direct the identification, containment, mitigation, and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services. Represent Crosslake in industry cybersecurity forums and working groups, including sector-specific cyber threat intelligence communities. Work with customers to evaluate, implement, and secure key systems within their environment. Analyze and assess customer systems for security / risk exposure and provide business-prioritized remediation recommendations. Assist in handling the documentation, development, implementation, and maintenance of processes related to strong security and compliance controls in customer environments. Work with Operations teams to ensure security architectures are appropriately assessed and able to be supported. Work with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design. • Knowledge of legal and regulatory requirements, including the frameworks such as ISO27001, PCI, HIPAA, SOC, SOX, and NIST., • Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization., • Solid understanding of business management processes, including employing information security risk management and cybersecurity technologies, • Knowledge of application security, cloud security, encryption techniques, identity and access management, mobile security, network security, and virtualization security., • 15+ years securing organizations as an in-house team member or advisor / consultant in roles like: Chief Information Security Officer, Director / Manager of Information Security, Director / Manager of Compliance, Principal Security Analyst, Principal Security Engineer, Security Architect, • Demonstrated history of being able to successfully implement security controls within an organization., • Experience in leading within a fast-paced, complex organization., • CISSP or equivalent certification is preferred., • Ability to work from home (or an office of your choosing) and be self-directed, but also effectively collaborate with the team in both a remote and in-person capacity., • Strong technical acumen and technical horsepower, • Be willing to learn and take on new areas that may be outside of your initial comfort zone., • Passion towards making others great and making a high-performing team even better., • An action-oriented personality – you know how to get stuff done., • Great communicator to peers, clients, executive leadership, and boards, • Understanding customer objectives and driving results toward those objectives, • Ability to learn fast and on-the-job., • Responding effectively to rapid change in needs, processes, and technologies, • Ability to understand key concepts and communicate clearly and concisely, including technical details and processes., • Ability to collaborate effectively and build relationships at all levels, especially with senior leaders., • Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources., • Robust analytical, data processing, and problem-solving skills, • Proficiency in process formulation and improvement, • Strong analytical skills, including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives.Crosslake Technologies

Beacon Biosignals is on a mission to revolutionize precision medicine for the brain. We are the leading at-home EEG platform supporting clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our FDA 510(k)-cleared Dreem EEG headband and AI algorithms enable quantitative biomarker discovery and implementation. Beacon’s Clinico-EEG database contains EEG data from nearly 100,000 patients, and our cloud-native analytics platform powers large-scale RWD/RWE retrospective and predictive studies. Beacon Biosignals is changing the way that patients are treated for any disorder that affects brain physiology. Beacon Biosignals is seeking a driven, strategic, scientifically-oriented Business Development Manager to identify and build our revenue-generating partnerships with large pharma, biotech, and medical technology target customers. This role will involve both strategic and tactical work to support Beacon’s growth across all stages of the customer adoption spectrum. This role will be critical for establishing new customer relationships by identifying, pitching, nurturing, and supporting negotiations of opportunities to contribute to customers’ clinical development objectives in neurology, psychiatry, and sleep-related disorders using Beacon’s products and services. This is an independent contributor role in the commercial organization reporting directly to the Chief Business Officer. The position could evolve over time to incorporate potential responsibilities in alliance management, customer success, and key account management as Beacon continues to expand its portfolio of customer programs in clinical development. Beacon supports a first-class remote work environment; however, candidates based in Boston, New York, or Philadelphia are strongly preferred for this specific position. What success looks like: • Develop and nurture strategic relationships with biopharma companies, CROs, and key industry stakeholders, leveraging scientific expertise to build trust and credibility., • Drive business development efforts in an evolving market by articulating the scientific and clinical value of Beacon’s technology, with particular focus on psychiatry, neurology, and sleep-related disorders., • Operate effectively in a rapidly-moving startup environment by identifying, executing, and ruthlessly prioritizing the most valuable activities to support growth., • Influence and work with cross-functional teams to support partnerships, including Neuroscience, Data Science, Data Engineering, Clinical Operations, Program Management, and the Leadership team., • Expand and deepen existing customer relationships by demonstrating thought leadership and providing scientifically-grounded insights that help advance customers' clinical development initiatives., • Prepare and deliver compelling presentations, white papers, and scientific content to high-level stakeholders, including PhD-level scientists and executives, by reading primary and secondary neuroscience literature., • Support, but not lead, complex negotiations that maximize value for both Beacon and its partners., • Analyze industry and business intelligence data to provide actionable insights that drive business growth and partnership success., • Maintain and record business development activities in a CRM, and support lead generation outreach efforts to build early funnel demand. What you will bring: • Ability to communicate complex scientific concepts to diverse stakeholders., • 3+ years of experience in consulting with the biopharmaceutical industry, with preference for R&D, clinical development, or CROs., • Advanced degree (PhD, MD, or Master’s) in neuroscience, biomedical engineering, or a related field., • Experience in business development and sales, with preference for neuroscience, neurotech, clinical strategy, or clinical operations preferred., • Deep understanding of clinical trials, neurotechnology, and the biopharma landscape, • Entrepreneurial mindset, self-motivated and goal-oriented, with the ability to identify opportunities, influence decision-making, and drive adoption of innovative solutions in a developing market., • Exceptional analytical skills with the ability to interpret clinical and scientific data to inform business decisions., • Excellent writing, presentation, and communication skills with the ability to build PowerPoint presentations and translate scientific and technical content into actionable insights for technical and non-technical audiences., • Ability to thrive in a fast-paced, evolving startup environment with minimal supervision, adapting to shifting priorities and business needs., • Familiarity with CRM tools (e.g., HubSpot, Salesforce) and experience tracking key account performance metrics., • Willingness to travel for customer or internal meetings and industry events, typically once quarterly., • Empathy for all stakeholders, including pharma customers, healthcare professionals, co-workers, and most of all patients The base salary range for this role is determined based on past experience, specific skills, and qualifications. The base salary is one component of the total compensation package, which includes an incentive compensation plan, equity, PTO, and other benefits. At Beacon, we've found that cultural and scientific impact is driven most by those that lead by example. As such, we're always seeking new contributors whose work demonstrates an avid curiosity, a bias towards simplicity, an eye for composability, a self-service mindset, and—most of all—a deep empathy towards colleagues, stakeholders, users, and patients. We believe a diverse team builds more robust systems and achieves higher impact.

Job Description Partnership for Children of Essex is currently seeking a full-time Executive Assistant. We are seeking a highly organized, proactive, and trusted Executive Assistant to provide high-level administrative and strategic support to the Chief Executive Officer, ensuring seamless day-to-day operations and advancing organizational priorities. This role serves as a key partner to the CEO, acting as a central point of coordination across senior leadership, the Board of Trustees, and external stakeholders. The Executive Assistant will manage complex schedules, handle sensitive and confidential information with discretion, and support strategic initiatives that have a direct impact on the organization’s mission and operations Executive Support • Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing mileage reimbursement reports; composing and preparing correspondence that is sometimes confidential., • Plans, coordinates and ensures the CEO’s schedule is followed and respected., • Communicates directly, and on behalf of the CEO, with Board members, the Department of Child and Families, and others, on matters related to CEO’s programmatic initiatives., • Researches, prioritizes, and follows up on incoming issues and concerns including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response., • Provides a bridge for smooth communication; demonstrating leadership to maintain credibility, trust and support with Senior Management staff., • Works closely and effectively with and keeps the CEO well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a “barometer”, having a sense for the issues taking place in the environment and keeping the CEO updated., • Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects most of which may have an organizational impact., • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, prioritizing emails, and other tasks that facilitate the CEO’s ability to effectively lead the company., • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures., • Conserves CEO’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications., • Welcomes guests by greeting them, in person or on the telephone; answering or directing inquiries., • Maintains agency confidence and protects operations by keeping information confidential., • Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions., • Participates in Management Meetings, assigned Committees, Ad Hoc Committees and maintains minutes for all meetings., • All other duties as assigned. Board Support and Liaison • Serves as the administrative liaison to PCE’s Board of Trustees., • Maintains discretion and confidentiality in relationships with all board members., • Adheres to compliance with applicable rules and regulations set in bylaws regarding board and board committee matters, including advance distribution of materials before meeting in electronic/paper format., • Attends Trustee meetings as requested., • Attendance at all Board Sub Committee meetings. Senior Management Liaison • Participates as an adjunct member of the Senior Management Team including assisting in scheduling meetings and attending all meetings., • Assists in coordinating the agenda of Senior Management Team meetings and off-sites, and all-staff meetings. Communications, Partnerships, and Outreach • Edits and completes first drafts for written communications to external stakeholders. Strategic Initiatives • Works to further the Strategic plan in coordinating the CEO’s outreach activities., • Follows up on contacts made by the CEO and supports the cultivation of ongoing relationships., • Edits all, and creates acknowledgements letters from the CEO., • Manages all Strategic Plan activities needing Board of Trustee or CEO oversight. Executive Assistant Standards • Utilizes a long-term perspective of the CSOC and PCE as a guiding principle of decision making., • Maintains a strength based approach that promotes team building, enhances staff morale and cultivates collaborations and growth within PCE., • Maintains strong ethical standards., • Maintains a productive work climate for all departments by motivating and coaching employees., • Monitors and evaluates department for performance, effectiveness and quality., • Use basic human resource skill in the management of personnel., • Contributes to the development, implementation and continuance of agency performance standards., • Leads and participates in workgroups & committees., • Demonstrates analytical thinking to all for effective, efficient and streamlined work processes., • Complies with all of the organization’s policies & procedures, Strategic Plan and Operational Plan., • Timely and effective communication with Chief Executive Officer., • Represents the Chief Executive Officer during internal and external meetings as requested., • Represents the agency in high regards within the community, maintains relationships with community stakeholders, and promotes the mission of the agency., • Demonstrates appropriate respect and professionalism to supervisors, co-workers and families., • Works collectively with all departments. Agency Standards • Must have and maintain a valid driver's license in satisfactory standing, maintain automobile insurance coverage and have a vehicle., • Attends and participates in mandatory staff meetings and trainings on time and to their entirety., • Attends all required in-house and outside trainings and meetings., • Professional licenses and certifications are active and maintained up to date., • Adheres to HIPAA standards and maintains client confidentiality., • Completes incident/accident reports within 24 hours of the incident/accident and notifies all appropriate parties., • Participates in workgroups/committees., • Complies with all of the organization’s policies, practices and procedures., • Collaborates with the community to promote the mission of the agency., • Completes performance evaluations in a timely, satisfactory manner., • Embraces the mission, philosophy & values of Partnership for Children of Essex and is personally committed to work in accordance with the Children’s System of Care values and principles., • Attends supervision as scheduled, but no less than twice monthly, prepared with an agenda and ready to participate., • Is tactful with working with others regardless of level or status., • Is approachable, respectful and courteous., • Works well with others to facilitate cooperation., • Highly flexible in response to changing circumstance., • Thoroughly analyzes facts and situations before initiating actions., • Offers assistance and support to coworkers., • Works collectively with all departments., • Arrives to work on time., • Arrives to all meetings on time., • Handles internal and external conflict appropriately. Education/Experience Requirements Bachelor’s Degree required. Strong work tenure: five to ten years of experience supporting a high level Executive, preferably in a non-profit setting. Experience and interest in internal and external communications, and partnership development. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint and AI-powered tools). Preferred Skills Oral & written communication skills, reading skills, customer relations, math aptitude, organization, computer literacy, alpha/numeric keyboard skills, time management, basic technical competence, customer service, professionalism. Work Environment While performing the duties of this position, the employee works in an office setting and also travels by automobile. Travel is primarily local during the business day, although some out-of-area travel may occur as needed. The employee may be exposed to various weather conditions during travels. Travels and is exposed to community settings, including but not limited to: youth/family residence, court, schools, and residential facilities. The Partnership for Children of Essex (PCE) is a non-profit organization dedicated to creating a pathway for hope and improving the quality of life for youth and their families. Excellent benefits including medical, dental & vision, 403(b), generous PTO, life insurance, flexible schedule, tuition reimbursement. PCE is An Equal Opportunity Employer- M/F/D/V

Fortitude Reinsurance Company Ltd. (Fortitude Re) is one of the world's leading providers of legacy reinsurance solutions. They work with the world's leading insurance companies to help them execute comprehensive, transformational solutions for legacy Life & Annuity and P&C lines. Fortitude Re manages a general account of approximately $111 billion across life, annuity, and property & casualty insurance products. The company takes a long-term view on growth and is proud to be backed by a consortium of sophisticated institutional investors led by The Carlyle Group and T&D Insurance Group. Fortitude Re's roots in the insurance industry and the experience of their leadership go back many decades. Fortitude Re's leadership team has an average industry tenure of over 20 years, and an impressive track record of successfully managing the most complex legacy liabilities. Their deep insurance experience and proprietary risk modeling capabilities allow them to structure bespoke transactions that benefit both insurance companies and their policyholders. Fortitude Re continues to strengthen its ability to pursue further growth and provide innovative solutions for the global insurance industry. The Senior Vice President, Compliance Officer is a senior leadership role responsible for providing regulatory guidance in addition to leading key components of the compliance function for Fortitude Re. This includes ensuring adherence to applicable laws and regulations, developing and implementing compliance policies, and leading a team of compliance professionals. This will be a unique role where the SVP, Compliance Officer will lead the execution and operationalization of the enterprise compliance framework and be responsible for overseeing the day-to-day activities of the broader compliance team. The SVP, Compliance Officer works closely with senior management, regulatory bodies, and other stakeholders to maintain a robust compliance framework and mitigate compliance risks. This position will report directly to the Managing Director, Chief Compliance Officer and operates with significant autonomy in executing compliance strategy. What You Will Do: Offer strategic regulatory and compliance counsel to business and functional partners including People and Culture practice with specific focus on crisis management and incident response, technology and cybersecurity matters, privacy and information security, third-party risk oversight, regulatory reporting and the governance of artificial intelligence. Lead the execution and continuous improvement of the Companies' core compliance program including: • Strategic Compliance Leadership, • Act as a senior advisor to the Chief Compliance Officer., • Support the Chief Compliance Officer in delivering strategic regulatory and compliance guidance., • Lead and manage teams within the compliance function, setting objectives and expectations for the team., • Drive execution of compliance priorities across teams., • Compliance Framework and Program Management, • Lead the implementation, governance, and continuous improvement of the compliance framework including the Company's Policies and Standards., • Oversee periodic compliance monitoring and testing., • Ensure the organization's operations comply with federal, state, and industry-specific regulations., • Review, conduct gap analysis and implement compliance policies and controls to comply with new regulations., • Continuously monitor and assess the effectiveness of the compliance program and make necessary adjustments., • Oversee and support execution of key elements of the corporate compliance program including Cyber, Privacy, Data Security, Data Governance, AI Governance, AML, Fraud, Code of Conduct, third party risk management, etc., • Contribute to the Companies Governance processes, including board reporting., • Oversee and manage Compliance technology systems and operations (i.e., Regulatory Filings, Policy Framework, etc.), • Crisis Management and Incident Response, • Lead and execute the crisis management strategy defined by the CCO., • Oversee the legal and compliance function in all crisis management and incident response activities, ensuring swift, compliant, and coordinated actions across the organization., • Partner with regulators and support regulatory interactions, providing legal/regulatory guidance during crises including guidance on regulatory, reputational, and contractual implications., • Oversee incident response governance, including investigation standards and escalation protocols, and ensuring robust investigation and reporting frameworks are in place., • Collaborate with executive leadership, communications, and risk teams to develop and execute response strategies that minimize legal exposure and reputational damage., • Regulatory Examinations, Monitoring and Reporting: Stay informed about changes in regulatory requirements and assess their impact on the organization., • Ensure timely and accurate submission of all crisis-related regulatory filings and reports., • Manage and support regulatory examinations, including data collection, review and submission to regulators., • Act as a key contact for regulators in coordination with the Chief Compliance Officer and respond to inquiries, audits, and investigations., • Active participation in industry groups and leadership forums to drive regulatory engagement., • Risk Management, • Provide legal/regulatory and compliance guidance, including overseeing governance for emerging regulatory and compliance risks including cybersecurity and artificial intelligence., • Conduct compliance risk assessments and develop strategies to mitigate identified risks., • Implement and monitor controls to ensure compliance with regulatory requirements., • Collaborate with the risk management and internal audit teams to identify and address compliance risks., • Training and Education, • Lead development and delivery of compliance training programs for employees at all levels., • Ensure that staff are knowledgeable about compliance policies, procedures, and regulatory requirements., • Provide ongoing guidance and support on complex compliance issues., • Reviews and Investigations, • Provide primary legal and compliance leadership and support for employee investigations, including recommendations and resolutions of issues., • Manage the company's Ethics Hotline, including reviews and investigations., • Conduct compliance reviews and investigations as needed., • Team Leadership and Development, • Lead and manage the Compliance and Regulatory filings team members providing leadership, guidance and support to the teams., • Provide continuous performance feedback, mentorship and professional development opportunities for team members., • Foster a culture of compliance and ethical behavior within the organization., • Drive workforce planning and capability development., • Collaboration and Communication, • Work closely with senior management to integrate compliance into business strategies and operations., • Communicate effectively with internal and external stakeholders regarding compliance matters., • Prepare and present compliance reports to the board of directors and executive leadership. What You Will Have: • Bachelor's degree in compliance, finance, accounting, business administration, law, or a related field., • Advanced degree (MBA, JD) or professional certifications (e.g., Certified Regulatory Compliance Manager (CRCM), Certified Compliance and Ethics Professional (CCEP) preferred., • Minimum of 15 years of experience in compliance, regulatory affairs, or a related field within a regulated industry., • Experience in the reinsurance or insurance industry preferred., • Investigation expertise, including employment and labor law experience preferred., • Extensive experience in developing and implementing effective compliance programs., • Proven track record of managing interactions with regulatory bodies., • In-depth knowledge of regulatory requirements and compliance standards., • Proven ability to lead and manage teams, • Excellent analytical and problem-solving skills., • Proven ability to work effectively in a high-pressure and fast-paced environment., • Collaborative approach., • Discretion with confidential information, excellent judgment., • Excellent attention to detail, organizational and time management skills., • Excellent communication and interpersonal skills., • Leadership, influencing and indirect team management abilities., • Proficiency in compliance management software and Microsoft Office Suite. The base salary range for this role is listed below and will be commensurate with candidate experience. Pay ranges for candidates may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Base Salary Range $225,000 $260,000 USD At Fortitude Re, our strength has always come from our people. Our success is deeply rooted in our ability to embrace the unique attributes, perspectives and experiences of every individual within our company. Fostering a culture of inclusion and belonging where everyoneregardless of background, race, religion, sexual orientation or gender identityfeels valued and respected is a foundation of our culture. We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability,

Employee will serve as the Chief Financial Officer and is responsible for establishing and maintaining a complex integrated system of financial service that provides major impact and control over facility operations. These services include resource and workload planning and budgeting, auditing, acco

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You build credibility with alliance partners, trust with clients, and discipline in execution-turning advanced technology into real, measurable business impact.