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Job DescriptionJob Title: Senior Cybersecurity EngineerLocation: 405 Lexington Avenue, New York, NY 10174 Duration: FTESalary: $ up to 140kSchedule: hybrid (in-office 2-3 days per week)Based on the NYC vaccine mandate effective 12/27/2021, all employees will be required to show proof of vaccination in accordance with the mandate.Job Summary: The Senior Cybersecurity Engineer is responsible for keeping information systems secure, determining access requirements, and planning and implementing information security programs, to help protect against cybercrime threats, including malware, phishing, viruses, denial-of-service attacks, information warfare and hacking.The position reports to the Director, Network & Security. The position also interfaces with varying levels of management, as well as functional counterparts at Company X Essential Duties: • Incident prevention, detection, containment, and recovery across IT systems, including process development, incident response and reporting:, • Administration and management of security technologies and products: Security Information and Event Management (SIEM), security automation, Data Loss Prevention (DLP), endpoint security (EDR), sandboxing, threat intelligence, pen testing & vulnerability management, identity management, • Experience with incident response, troubleshooting, and forensic analysis of malware events and vulnerability issues, • Regular security monitoring and identification of possible intrusion or breach, • Ability to use all available tools to conduct in-depth active and passive threat analysis and incident investigation, in order to identify security vulnerabilities or malicious activity, • Monitor and evaluate the effectiveness of security controls and alignment with security frameworks, • Participate in the creation and maintenance of security-related policies and procedures, • Collaborate with internal and external stakeholders to proactively prepare, recognize and respond to various attack patterns., • Stay up to date with current security issues and regulations in the industry including researching latest findings, industry trends, and vendor-specific issues and resolutions; research and test new security tools, • Mentor and train junior resources. Required Qualifications:, • Experience with network security monitoring systems for in-depth analysis of data and trends, including Splunk/Splunk ES (3+ years), Cisco AMP (1-2 years), Varonis (1-2 years), • Practical expertise using Splunk SPL to extract actionable insights from security analytics, including the ability to manage and configure input from various data sources, run complex searches, generate reports, create alerts and dashboards, fine tune Splunk ES correlation searches, etc., • Application of security architecture principles, standards, and controls to enterprise systems and system designs, including cloud environments (SaaS, PaaS, IaaS), • Creating and testing security event procedures for alert management and incident response, • Knowledge of firewall/IPS devices and understanding of encryption and VPN technologies (IPSEC, SSL/TLS, GRE, DMVPN, etc.), • Good verbal/written communication skills and the ability to manage critical situations and maintain positive relationships with colleagues and clients., • Bachelor’s degree or equivalent in IT or related fields; industry accepted security certifications (CCNA Security, SANS, CISSP, etc.) a plus

Job Description We are currently seeking a Network Engineer with a minimum of 3 years of hands-on experience. As a Network Engineer, you will be a part of a project. This position is on site in NYC from 4PM -12 AM. Required Skills Must have hands-on experience with: * • Routing protocols EIGRP, OSPF, and BGP; configuring, troubleshooting, typical show commands to research issues., • Racking and stacking Cisco 2900, 3700, 3600, 3800, 4500, 6500 series switches., • Upgrading firmware on Cisco switches., • Tools for upgrading firmware on Cisco switches; TFTP and FTP server, thumb drive., • Configuration of Cisco switches in command line via console and SSH., • Working knowledge of Cisco Catalyst linecards; multi-gig copper and fiber cards, supervisors., • Deep understanding of Layer 1 concepts, configuration, and troubleshooting; typical show commands for verification of copper and fiber link status, quality of connection, expected transmit and receive light levels, interface counter types that indicate connection trouble, copper test and show commands to indicate cable short, media types., • Working knowledge of Power over Ethernet; verification of power being provided to devices, PoE power budget on a switch., • Deep understanding of Layer 2 concepts, configuration, and troubleshooting; spanning tree, root bridge, BPDU, designated ports, root ports, trunk and access ports, rapid spanning tree, ieee, MST, VLAN, Layer 2 extension, CDP, LLDP, MAC address, CAM and TCAM table, DHCP snooping., • Deep understanding of Layer 3 concepts, configuration, and troubleshooting; routed ports, switched virtual interface, ARP table, ARP inspection, ARP access-control list, IPv4 access-control list, ping, traceroute., • Deep understanding of first-hop redundancy protocols; HSRP, GLBP, VRRP., • Deep understanding of IPv4 addressing, variable length subnet masks, summarization., • Fiber plant management; installing fiber patch cords, troubleshooting link issues, working knowledge of multi-mode and single-mode fiber cabling., • Copper plant management; installing CAT5/5e/6 patch cords, 568A/B termination, knowledge of straight through, cross-over, rollover cabling, usage of a tone generator and tracing copper cabling from Location A to Location Z., • Working knowledge of Cisco fiber transceiver types; SFP, SFP28, QSFP; and wavelength types; 850nm, 1310nm, SX, LX, SR, LR, LR4, 1-gig, 10-gig, 25-gig, 100-gig., • Working knowledge of network and server racks; Mighty Moe, shelves, rails, cable routing., • Working knowledge of power distribution units (PDU); Tripp-Lite, Raritan Power, APC; and power cord types; twist-lock L6-20, L6-30, C12, C13, C14., • Working knowledge of uninterruptible power supply (UPS) units; Schneider Electric, Emerson Power, APC; replacing batteries, connecting units to the network, power input and output types; L6-20, L6-30., • Working knowledge of networked console servers; Tripp-Lite, Avocent., • Working knowledge DNS and DHCP; What is a host record, reverse look-up zone, CNAME. What is a static IP address. hands-on experience with the following is a plus : * • Cisco Catalyst 6800, 9300, 9400, 9500 series switches., • Arista EOS 7280, 7504 series switches., • Spine-leaf architecture., • VxLAN concepts; Understanding what VNI's and VTEP's do, verification and research of host routes in EVPN tables., • Redistribution of routing protocols; EIGRP to BGP. Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Powered by JazzHR Goh2Qp1KkH

Job Description Deskside Technician - New York, NY Start Date - ASAP Ongoing Assignment • M-F, 8 or 9 - 5pm., • Ideally candidates can be flexible with their schedules. Seeking a highly skilled Deskside Technician to provide onsite technical support and operational oversight. This role is critical to ensuring the reliability, performance, and evolution of technology supporting retail operations, point-of-sale systems, and automated inventory solutions. The Deskside Technician will serve as the primary onsite technical expert, working closely with regional IT teams, local operations, and external vendors to support both day-to-day operations and project-based initiatives. This role requires strong technical depth, excellent communication skills, and the ability to operate independently in a fast-paced, customer-facing environment. Schedule & Availability • Onsite role – 5 days per week required, • Schedule may include weekends and evening shifts, including Tuesday–Saturday until 9:00 PM during the holiday season, • Occasional after-hours and weekend work required for project support and peak retail periods Key Responsibilities Technical Support & Service Delivery • Provide hands-on onsite support for incidents, problems, and change requests, • Support Point of Sale (POS) systems and automated inventory technologies, • Partner with remote support teams and vendors to resolve complex technical issues, • Proactively follow up on incidents to ensure resolution within agreed SLAs Infrastructure & Endpoint Management • Manage delivery, deployment, and lifecycle support of infrastructure technologies, including:, • Cegid Point of Sale systems, • PCs, laptops, Macs, mobile devices (iOS & Android), • Printers, telephones, and payment devices, • Fulfill and manage hardware requests, performing installations directly or coordinating with vendors Automated Inventory Systems • Provide technical support for Automated Vertical Lift Modules used in inventory management, • Perform routine system checks, monitoring, and reporting Documentation & Process Improvement • Develop detailed operational guides, work instructions, and technical documentation, • Identify gaps in processes and knowledge base articles and partner with IT and Operations to improve them, • Support training initiatives for new and existing employees in collaboration with retail excellence teams Communication & Stakeholder Management • Build and maintain strong working relationships with internal business units and external partners, • Communicate technical information clearly to both technical and non-technical stakeholders, • Deliver daily and weekly status reporting to internal clients Required Qualifications • 4–6+ years of experience in IT support and service delivery, • Strong experience with Windows 10/11, Apple iOS, and Microsoft 365, • Hands-on experience with Active Directory and endpoint/user management, • Experience using command line tools (e.g., PowerShell), • Exposure to automated systems and technology-driven operational environments, • Excellent verbal and written communication skills with strong attention to detail, • Proven ability to multitask, prioritize, and manage time effectively, • Strong analytical and problem-solving skills, • Ability to approach technical challenges with a business-focused mindset, • Demonstrated ability to build technical credibility with users, peers, and engineers Preferred Qualifications • Bachelor’s degree in IT or equivalent technical certifications, • Experience with software management and distribution, • Experience supporting video conferencing and collaboration technologies, • Familiarity with Cisco/Meraki switching and wireless technologies, • Understanding of IP addressing, subnetting, and assignment, • Awareness of PLC systems (experience a plus), • Awareness of HMI panel operation (experience a plus) Additional Information • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers., • F2OnSite supports and adheres to all state laws regarding background checks., • This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours. Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job DescriptionCompany Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Job Description What You'll Do We are experiencing tremendous growth and have an immediate need for a collaborative, self-motivated Pre-Sales Network Systems Engineer OR Network Architect to partner with our Account teams to provide pre-sales technical systems engineering support for our enterprise/financial service customers in the NYC Metro area. The Systems Engineer is a critical component of the Arista Sales team with the key responsibility of acting as a trusted advisor for our customers to identify opportunities and gather requirements with existing and new customers. • You will conduct Arista product presentations of Arista’s Open Networking Data Center and Cognitive Campus (including Wi-Fi) networking solutions, CloudVision (Network Automation), Security (Network Detection), Endpoint Security and Real-time Fabric Monitoring solutions., • You will work with customers performing network architectural reviews, identifying pain points, suggesting improvement plans and solutions to integrate Arista product lines., • You will collaborate with Arista Account Managers, strategizing on the best sales process identifying the best solutions for customer, ensuring they are fully versed in all aspects of the solution, • You will architect, design and propose Arista Data Center & Campus network solutions using Arista recommended design and best practices., • Engage customers in Proof of Concept (POC) testing, validating the solutions identified, performing a full range of functional and failure testing., • Put together design guidelines and recommend improvements to customers for the networks they support, • Engage with customer during network outage escalations, providing an interface between the Customer, TAC and Dev teams though problem identification and resolution., • Partner with Sales Team to respond to RFP/RFQs, • Provide feedback to Product Management and Engineering, • Represent Arista at SDN and Open Networking industry events and conferences, • Keep up-to-date on competitive solutions, products, and services, • Author white papers on technology and productQualifications, • BS/CS/CE technical degree required, • Network Industry Certification preferred (e.g. ACE L5/7, CCIE (R&S), JNCIE), • You possess a minimum of 5+ years of L2/L3 networking design and implementation experience with a focus on Data Center, Campus, and Wi-Fi solutions., • Expert level experience with routing and switching including L2/L3 protocols., • You possess recent experience in leaf-spine architecture design., • Demonstrated work experience as either a Sales Engineer, Solutions Architect, Pre-Sales SE or Network Consulting Engineer preferred, • Expert knowledge in the following areas: Ethernet, RSTP/ MSTP, VLANs, IP Routing, TCP/IP, OSPF, BGP, EVPN, VxLAN, Multicast, QoS, • Good understanding of the competitor technology landscape - Cisco, Juniper, HP, • Expert level knowledge of industry-standard CLI, • Experience with SDN and Network Function Virtualization (NFV) highly desired., • Previous experience building network automation using Python and Ansible desired., • Knowledge of competitive products, solutions, and services, • Ability to write white papers a plus, • Local/Regional candidates only. Additional Information Compensation Information: The new hire base pay for this role has a salary range of $112,000 to $160,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: SUMMARY The SCADA & Controls Engineer will serve as a technical advisor and subject matter expert during the construction, commissioning, and operation of large-scale renewable energy sites (PV, Wind, and BESS). This role will support daily operations, maintain and troubleshoot SCADA, networking, and control systems, and collaborate with the operations team to strengthen the organization's technical capabilities. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned as needed) • Adheres to, supports and complies with all company safety and environmental policies and practices; ensure employees, contractors, and visitors conduct themselves safely and within company policies and regulatory guidelines., • Design, implement, and oversee SCADA systems for renewable energy sites (PV, Wind, and BESS) in collaboration with vendors., • Program HMIs, RTUs, switches, firewalls and other field devices., • Create and review document submittals, such as network design drawings, controls narratives, and test plans., • Serve as a subject matter expert on project calls, track project progress, and provide updates on project activities., • Ensure compliance with all market and interconnection control requirements., • Ensuring compliance with all applicable NERC/CIP standards and reporting requirements., • Implement and maintain cybersecurity best practices for SCADA, networking, and operational technology environments in alignment with company and regulatory requirements., • Updating technical specifications and other project documents to ensure they align with current technical needs., • Identify technical deficiencies in SCADA, network, or Operational Technology systems and recommend or implement corrective actions., • Troubleshoot and resolve technical issues that may arise during daily operations activities., • Participate in a rotational on-call schedule to respond to emergent SCADA and control issues outside of regular hours., • Collaborate actively as a team member in a high-performance, cross-functional work team environment, including operations, development, construction, engineering, and IT., • Contribute to continuous improvement efforts by documenting lessons learned, developing standards, and proposing enhancements to SCADA and controls infrastructure., • Take immediate corrective action in response to emergency situations to minimize safety hazards and reduce damage or downtime to the plant and its equipment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS EDUCATION and/or EXPERIENCE, KNOWLEDGE • Bachelor’s degree in Electrical Engineering, Computer Science or a related technical field., • 3+ years of experience in the design and commissioning of large-scale renewable energy projects, preferably in California or similar markets., • In-depth knowledge of CAISO or other market interconnection and control requirements., • Experience programming and configuring SEL RTACs and other RTUs., • Hands-on experience with Inductive Automation’s Ignition SCADA platform., • Proficiency with IEC 61131-3 programing., • Strong understanding of industrial communication protocols, such as Modbus RTU/TCP, DNP3, OPC UA, and DA., • Ability to read and develop detailed engineering diagrams and schematics, including but not limited to, power system, networking, control, electrical, mechanical and civil layouts., • Experience configuring and troubleshooting networking equipment, including Cisco and Hirschmann devices., • Knowledge of SCADA network design, installation and commissioning using Fiber Optics, Serial RS-232 / RS-485, and Ethernet TCP/IP., • Authorized to work in the U.S. COMMUNICATION AND LANGUAGE SKILLS • Ability to clearly read, interpret, and follow technical instructions and documents., • Strong written and verbal communication skills, including the ability to draft technical reports and routine correspondence., • Ability to work effectively across teams, vendors, and external stakeholders. MATHEMATICAL SKILLS • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY & DECISION-MAKING SKILLS • Ability to exercise sound judgment and maintain confidentiality regarding sensitive information., • Strong analytical and critical-thinking skills with the ability to define problems, gather and analyze data, and draw valid conclusions., • Capable of working independently and collaboratively in a team-oriented environment., • Excellent organization skills, time management abilities, and attention to detail. CERTIFICATES, LICENSES, REGISTRATIONS • Possess a valid driver’s license for the state in which you are applying. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit and use hands to type, handle, or feel., • The employee frequently is required to talk or hear., • The employee is occasionally required to stand, walk, and reach with hands and arms., • The employee must occasionally lift and/or move up to ten pounds and up to 20 pounds with assistance., • Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Terra-Gen is an equal opportunity employer, drug-free workplace, and complies with Americans with Disabilities Act and related laws and regulations as applicable. All applicants are considered for all positions without regard to age, race, religion, color, sex, gender, sexual orientation, pregnancy, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. All offers of employment are contingent upon successful completion of a pre-employment background check and drug screening. All qualified applicants with arrest or conviction records will be considered for employment in accordance with federal, state or local requirements such as the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Employees must be authorized to work in the US and employment is contingent upon presentation of acceptable documents as evidence of identity and employment authorization, as detailed on Form I-9. Terra-Gen provides a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off, paid holidays, and 401(k) retirement savings plan with employer match. The posted compensation is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California. This salary range may also be modified in the future, depending upon skills, experience, education, and geographical location.

Job DescriptionDescriptionOverview The Technology Infrastructure department is responsible for planning, engineering, installing and operating the technology infrastructure throughout NYPL. These PCs, phones, network equipment and communications circuits provide patrons and staff access to the Internet, public and enterprise applications and other information resources, thereby supporting the entire mission of the Library. We also work with Capital Planning to ensure that all new or renovated buildings include the latest in technology infrastructure. The Manager, Telecommunications will lead the Telecommunications team. The position is also responsible for interfacing with key business leaders to review needs, define requirements, and execute technical implementation. They will review upcoming technical needs (upgrades, road map) and determine optimal balance between functionality and security for such deployments. The manager will also have primary responsibility for reliable operation of in-house and contracted voice services. Key Responsibilities • Provide leadership in planning, deploying and operating the NYPL telephony environment, consisting of Nortel/Avaya CS1000 and Lucent G3 PBXes, Avaya VoIP handsets, Avaya Call Manager and ACD systems, branch Nortel BCM and Partner key systems, and the IP, SIP and POTs circuits that connect them., • Deliver reliable voice calling, voicemail, ACD and audio conferencing services., • Lead efforts to install and upgrade the voice systems to a common VoIP platform., • Manage two staff Telecommunications Technicians, organizing their daily activities and ensuring their timely response to repairs and request tickets., • Supervise other IT staff and outside vendors as needed to complete telephony projects and repairs., • Prepare RFPs and bid specifications for voice equipment replacement, upgrade, and expansion, as well as small data/phone cabling installations., • Manage telecom vendors that provide hardware support and provision/maintain the circuits, and provide outsourced services such as voice conferencing., • Maintain an accurate inventory of the voice system equipment and circuits., • Periodically reconcile telecom bills against active services to ensure proper billing., • Bachelor's degree with a major in telecommunications, computer systems, or engineering, or strong combination of education and work experience, • 10 years of experience planning, installing and maintaining a large (1,000+ handsets, 500+ POTS lines, PRI and copper trunks) distributed (25+ locations) voice systemRequired Skills, • Familiarity with Nortel and Avaya hardware, including VoIP handsets, digital handsets, CS1000 PBXes., • Experience with Avaya Aura (including Session Manager, System Manager Call Manager) and ACD systems. Strong knowledge of vectoring., • Familiarity with IX messaging or comparable messaging system., • Understanding of structured cable systems., • Available on-call after hours and weekends., • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your workPhysical Duties, • Limited physical effort is required, • Light lifting required, • Lifting up to 40 lbs. required Schedule M-F 9-5, some flexibility Weekends and nights as required.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Sr. Network Infrastructure Engineer is a key contributor to the operation and migration of MCU’s technology platforms who performs the technical tasks necessary to ensure reliable and optimal performance of the systems. Responsibilities: Specific duties include, but are not limited to, the following: • Design, Strategy, Implementation, administration for mission critical, multi-data center premise based/cloud connected entities. Network security management of appliances and tools for all internal/external connections., • Support, Administer, maintain Global DNS, DDoS, SFTP, Proxy Web Security and eMail Security ecosystems., • Maintain, deploy, upgrade and troubleshoot premise and cloud network and security infrastructure solutions. Including connectivity of firewalls/IPS/IDS, load balancers, routers, switches, IPSEC, Site-to-Site, remote client and vendor connected VPN. LAN/WAN/MAN Circuits., • Work with vendors, security and infrastructure teams to implement consistent technical solutions and support processes across the institution. Prepare documentation according to IT policies and standards to assure all network components/ solutions adhere to required security compliance and standards., • Provide ongoing analysis/recommendations for the continuous improvement of premise and cloud network and security architectures. Proactively analyze network security risk and actionable remediation efforts., • Detect and respond to alerts from network/end point detection tools., • Assess requested security policy changes, process firewall change requests, update URL/IP/DNS (block) lists as needed, • Perform routine and non-routine maintenance and repair activities for network devices and systems, • Ability to execute tasks with high accuracy and thoroughness, maintain confidentiality while dealing with proprietary and sensitive information. Requirements: • Extensive, expert hands on experience configuring Cisco Firewalls, IPS/IDS, Routers, and Switches., • Ability to efficiently resolve premise/cloud network issues with varying degrees of technical complexity., • Implement changes using established testing procedures and change control. Develop and execute test criteria for all impacted changes related to network and security devices., • Provide administration and support for projects/tickets/ BCP/Disaster Recovery procedures for the full network infrastructure inclusive of all Firewalls, Vendor connectivity, Web and DMZ services., • Experience with Load Balancers, SFTP, SSL Certificates, Secure Web Proxy services, and secure email gateways., • Must be able to work in a multi-functional, fast paced, high intensity team environment, work closely with other contractors and vendors as well as our employees directly, provide ad hoc advice/presentation support/attend meetings as needed with little or no notice., • Strong team player with excellent written and verbal communication skills., • Self-Starter, organized, meticulous documentation skills., • Must be able to handle, prioritize, and multitask numerous projects, tickets and issues concurrently., • Perform other duties as required, • Travel as required., • Provide 24 x 7 x 365 support coverage including nights, holidays, weekends, extended hours and various shifts. Competencies: • Cloud connectivity and security design and support, • Cisco Next Gen Firewalls, Security, AMP, ASA, FMC, ASDM, Firepower, • Catalyst Switches, Routers ISR 4K, ASR Platforms, • Fortinet Appliances, Barracuda, Palo Alto, SMA, ESA, SFTP products, • EIGRP, BGP4, OSPF, IP Multicast, HSRP, STP, LACP, Packet capturing tools, TCP/IP, Linux, NAT Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionAbout the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time. In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 28 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: Position Summary We are seeking a highly skilled Senior Information Security Engineer to lead enterprise-wide cybersecurity initiatives and strengthen our security posture across on-premises and cloud environments. This role involves designing and implementing advanced security solutions, including Zero Trust, DLP, Cloud Security, Network Segmentation, IAM, and Security Automation. The ideal candidate will collaborate with cross-functional teams to identify risks, develop mitigation strategies, ensure regulatory compliance, and proactively defend against evolving threats while safeguarding our systems, data, and infrastructure. Must Have- Strong Technical Security Foundation & ArchitectureDeep knowledge of network, cloud, and endpoint security.Hands-on experience with firewalls, SIEM tools (e.g., Splunk, Sentinel), EDR/XDR, IAM, and vulnerability management.Understanding of encryption, authentication, and secure architecture design. • Incident Response & Threat Management SkillsAbility to detect, analyze, and respond to security incidents effectively.Skilled in log analysis, threat hunting, and forensics.Familiarity with MITRE ATT&CK, common attack techniques, and SOC operations., • Risk Assessment & CommunicationStrong ability to assess vulnerabilities, prioritize risks, and implement mitigations.Can translate technical findings into business impact and communicate clearly with both technical and non-technical teams.Understanding of security frameworks and compliance standards (NIST, ISO 27001, CIS).Responsibilities: • Design, build, deploy, and maintain enterprise security technologies and solutions aligned with business objectives, compliance requirements, and the cybersecurity program., • Develop, document, and enforce security policies, standards, and procedures based on frameworks such as NIST, CIS, ISO 27001, and SOX while advancing overall security maturity, governance, and processes., • Lead strategic security initiatives, including Zero Trust architecture, Data Loss Prevention (DLP), Cloud Security, Network Segmentation, IAM, Endpoint Security modernization, and security automation., • Manage and improve email security, DNS security, and other protective controls to defend against phishing, malware, data exfiltration, and domain-based threats., • Lead vulnerability management programs and drive remediation efforts, providing visibility into risks and progress to stakeholders., • Oversee incident response lifecycle—detection, analysis, containment, remediation, post-incident review—and continuously enhance disaster recovery and business continuity plans., • Monitor and analyze security events and network activity (e.g., traffic analysis, host behavior, forensics, kill chain, Windows event analysis), tuning tools, and event correlation for accurate threat detection., • Collaborate with IT, DevOps, and digital teams to embed security into system design, application development, deployment pipelines, and cloud infrastructure., • Evaluate and review vendor and partner security practices to ensure alignment with organizational standards., • Produce regular security dashboards and metrics to report on incidents, threats, and operational effectiveness., • Lead security awareness training, mentor junior engineers, and guide cross-functional teams on secure design principles and best practices., • Stay current on emerging threats, vulnerabilities, and technologies to enhance enterprise resilience.Requirements:, • Bachelor’s degree in Computer Science, Cybersecurity, or related field; Master’s preferred., • 7+ years of experience in information security engineering, architecture, or operations., • Expertise in cloud security (AWS, Azure, GCP), data protection, IAM/SSO/MFA, email and DNS security, and secure network architecture., • Hands-on experience with key security technologies: firewalls, VPN, NAC, EDR/MDR, IPS/IDS, SIEM, DLP, vulnerability management, and email security platforms (Proofpoint, Mimecast, Microsoft 365 Defender)., • Strong understanding of Zero Trust, endpoint protection, DevSecOps, security automation, and scripting (Python, PowerShell, Bash)., • Proven ability to lead incident response, risk assessments, threat detection, and remediation efforts., • Experience implementing DNS protection solutions (Cisco Umbrella, Cloudflare, Infoblox, Valimail)., • Knowledge of security frameworks and compliance standards: NIST CSF, CIS Controls, ISO 27001, SOX., • Demonstrated success in leading security awareness programs, mentoring team members, and advancing security program maturity., • Relevant certifications preferred: CISSP, CISM, CISA, GIAC, Microsoft Security certifications, AWS Security Specialty, Azure Security Engineer Associate.

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking an exceptional Senior Systems Administrator to join our Business Technology team as a key member of our growing organization. This is an opportunity to directly shape the future of Garner's IT infrastructure by owning and improving the systems, processes, and controls that enable us to scale securely and efficiently. In this role, you'll manage core enterprise platforms and networks, ensure consistent and compliant service delivery, and drive initiatives that strengthen our security and operational foundation. You'll play a critical role in implementing frameworks such as Role-Based Access Control (RBAC), maintaining HITRUST and SOC 2 readiness, and optimizing system performance across Garner's environment. This position is ideal for someone who thrives in a fast-paced, high-growth company and enjoys building scalable systems and processes that support both operational excellence and regulatory compliance. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Administer and maintain core IT systems (Okta, Google Workspace, Atlassian, Zoom, Slack, Zoom Rooms, Unifi Nnetwork,, FreshService), • Manage full MDM lifecycle for macOS/iOS through Jamf Pro, ensuring secure device configuration and compliance, • Maintain and improve network infrastructure (Ubiquiti UniFi) for performance, reliability, and security, • Support and optimize conference room and A/V systems (Zoom Rooms), • Handle escalated L2/L3 tickets, uphold SLAs, and drive service quality improvements, • Manage user lifecycle operations — provisioning, deprovisioning, RBAC, and access reviews, • Support compliance initiatives (HITRUST, SOC 2, HIPAA) through documentation, access reviews, and audit evidence, • Create and maintain SOPs and internal knowledge base content, • Coordinate with vendors and MSPs on service delivery and transition projects, • Identify and implement process improvements and automation opportunitiesThe ideal candidate has:, • 5+ years in IT Operations within a cloud-centric environment, • Deep hands-on experience with MDM platforms (Jamf Pro, Kandji, Intune, Google Advanced MDM). Certifications preferred, • Expertise in Okta Workforce Identity and core SaaS administration (Google Workspace, Slack, Atlassian, Zoom, Zendesk, FreshService, Salesforce); Okta-certified Admin+ preferred, • Strong knowledge of network management (Ubiquiti UniFi or Cisco), including VLANs, DNS, DHCP; network certification a plus, • Proven experience as L2/L3 escalation point under an ITSM framework (FreshService or Jira Service Management); ITIL certification a plus, • Familiarity with low-code automation (Okta Workflows, Retool, Airtable, Zapier); scripting or REST API skills preferred, • Experience supporting compliance frameworks (HITRUST, SOC 2, HIPAA), • Strong project management, documentation, and communication skills; PMP or similar a plus, • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedbackTechnologies we use:

Job Description Who we are: Hi! We’re Carbyne and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency contact centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on. Headquarters: New York City, New York Current Headcount: 220 People and counting Carbyne Website Recent Press Want to join our mission-driven team? Read on. About the role: We're looking for a driven, ambitious, and results-oriented Regional Sales Manager to join our dynamic and growing organization, help drive strategy, and take a consultative approach to selling our solutions to public safety agencies. If you're forward-thinking, technically oriented, consultative, and know-how to create solutions for client challenges, you'll love this opportunity. As a Regional Sales Manager, you will be responsible for bringing on new business as well as working with our existing clients to expand the use of our different products. You will sell directly to public safety accounts and work closely with our channels and partners to do the same. You'll articulate complex solutions, build and maintain Director-level relationships, and navigate across various decision-makers. You'll shape solutions to agency and stakeholder challenges, serving as their trusted advisor and change agent. Here’s what you’ll be working on: • Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with Carybne’s solutions while maximizing revenue; understand C-level initiatives at strategic clients and how Carbyne’s solutions map to those objectives, • Engage clients through new and established relationships, build trust, and enable clients to benefit from Carbyne's platform and services, • Develop and maintain product users and key decisions makers relationships to ultimately drive revenue growth, • Ensure the voice of the customer is clearly heard, • Help develop and implement strong value propositions and align value and ROI for clients based on their needs and key challenges, • Drive key account capture and planning process, from inception through close as well as supporting peers in their respective initiatives, • Oversee all territory account activities from prospecting and research to closing the deal and connecting the customer with professional services, if applicable, • Timely and accurate business forecasting, keep management apprised of strategic accounts and gather intelligence on competitor activity Requirements • At least 3 years of demonstrated successful industry sales, with a focus on software, services, platform integration and/or network services (SaaS and cloud experience is a MUST), • Working with Partner resellers., • Experience managing large / strategic accounts, long sales cycles, complex selling into large accounts, etc., • Existing and proven relationships with senior decision-makers within your designated territory, • Demonstrated understanding of PSAP and stakeholder agency technology and service is a plus but not a requirement, • Demonstrated understanding of contact center technologies and addressing modern challenges in the contact center, • Proven experience in managing/owning territory for sales and/or consulting engagements, • Experience in creating and executing long-term sales plans, • Ability to clearly and directly articulate complex solution offerings, • Strong technical orientation, • Self-motivated with a can-do approach - “create the solution” philosophy, • Strong attention to detail, creative, open-minded, focused, and highly collaborative, • Excellent communication and interpersonal skills, • Comprehensive medical, dental, and vision insurance, • 401k, matching up to 4% of your salary, • Parental Leave Policy, • Unlimited vacation days, • Sick days, • Competitive options plan, • Remote-friendly perk: One-time $400 home office stipend to help you create your perfect workspace., • Health and Wellness Benefits Our Promise: Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law. We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind. With Carbyne, Every Person Counts. Note: We are unable to support employment visas at this time.

Job DescriptionAbout LogRocket LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities: • The Account Manager role is a sales role, with the responsibility of increasing revenue with existing customers by positioning LogRocket’s suite of products to expand our footprint across additional web and mobile applications within new teams, • Proactively manage a sales pipeline for expansion opportunities to exceed quarterly revenue goals, • This person works with our largest accounts, and leads executive relationships to build long-term customer alignment, success and growth., • Consult with customers to understand their business, product, and application goals to uncover new buyers and use cases, • Define strategy to deliver maximum value through the LogRocket platform and partnership, • Support Executive Business Reviews to confirm value delivery/ROI and identify additional performance and new product opportunities, • Recommend appropriate solutions that lead to existing and new product expansion and retention, • Collaborate effectively with Sales, Customer Success, Product, and other LogRocket stakeholdersAbout You:, • 4+ years in a Sales Account Management role, where the primary goal was increasing revenue with existing customers at a B2B SaaS company, • Proven track record of generating pipeline, selling to senior stakeholders, and overachieving against quota, • Ability to successfully demo, sell and differentiate a SaaS product in a highly competitive market, • Demonstrates strong prospecting activity across all channels to drive upsell and cross-sell opportunities through outbound efforts within your books of business, • Proven success breaking into new lines of business to increase revenue with existing customers, • Experience managing complex POCs, • Strong presentation skills, business acumen, and credibility with C-level executives, • Comfortable managing a sales cycle through a CRM and maintains up-to-date and accurate deal status and forecast, • Natural curiosity and consultative communication approach, • An added bonus: knowledge of backend, frontend infrastructure, and monitoring (HTML, CSS knowledge, programming languages)Benefits & Perks:, • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!), • Unlimited vacation policy, • Health, Dental, Vision benefits, 401k, commuter benefits, • Generous stock options

Job DescriptionEnterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.- The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.- Additional demonstrated knowledge and experience in the following areas:- Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.- Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.- Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.- Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have:- VMware server and VDI understanding/experience.- Knowledge of PKI.- MS Windows 2003 Terminal Server.- MS Windows 2008R2 Server.- Cisco UCS.- Broadworks.- Polycomm.- BlackBerry, iOS, Android OS.- Project Management Professional (PMP).- ITIL.- CISSP. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description As a Senior Systems & Infrastructure Engineer, you will support the organization's cloud and on-premises technologies by resolving technical issues, maintaining secure infrastructure, and managing system access for high performance. You'll quickly troubleshoot problems, provide strong support, and contribute to technology improvements as part of an innovative team. The role reports to the Director of Information Technology. Hybrid in NYC Responsibilities: • Leads IT projects and implement new systems with cross‑functional teams., • Supports HIPAA, PCI, SOC2, and HITRUST compliance requirements., • Manages IAM, including SCIM, SAML, and Entra ID integrations., • Designs and maintain scalable, secure network infrastructure., • Oversees IP management, ISP coordination, and creation of network/low‑voltage diagrams., • Automates recurring workflows using PowerShell, Power Automate, Logic Apps, and similar tools., • Supports Microsoft Fabric (Power BI) data reporting infrastructure in coordination with Finance and Engineering teams., • Manages new site build‑outs with growth teams, architects, engineers, and contractors., • Proactively manage endpoint and server security with antivirus, vulnerability tools, updates, and MDM policies., • Monitoring network security and performance with documented escalation processes., • Supports leadership with account, billing, and vendor management., • Administers cloud‑based telecom platforms and identify enhancements., • Serves as the escalation point for advanced technical issues., • Provide on‑site support at the NYC Headquarters and clinics at least 2 days per week., • Participate in after‑hours on‑call rotations, including holidays., • We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:, • Bachelor's degree in Computer Science or related field with 8 years of experience as a Systems Engineer/Systems Administrator or equivalent combination of education, certification, and/or experience., • Experience in Salesforce administration, with a focus on security management., • Experience with project management, leading large cross-functional teams., • Extensive experience with architecture design and support for Microsoft Services: Azure, Fabric, M365, SharePoint, Power Automate, Exchange, Purview, and Intune., • Experience with automation., • Willingness to travel up to 20% and work flexible hours during emergencies. Preferred Qualifications: • Cisco CCNA and/or advanced Microsoft certifications are preferred., • Experience in integrating data with EHR and PACS systems in healthcare using HL7, DICOM, and webhooks. Skills: To be successful in this role, candidates will demonstrate the following: • Excellent communication skills, • Commitment to continuous growth and development, • Proficient in managing multiple tasks simultaneously Range: $130,000-$155,000 + Bonus + Equity This is the range of pay for candidates nationally. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: • Excellent benefits, including healthcare, dental, vision, • 401K with 3% match, • Unlimited PTO and Generous Sick Time, • 12 Observed holidays, • Free Sollis Health membership for you and your eligible family members, • Employee stock options offering, • Annual professional development allocations Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job Description I have a full time opportunity in midtown Manhattan with one of our leading clients for an Infrastructure Engineer. Tech stack includes Microsoft Azure (Entra ID), Cisco Meraki, VmWare, O365. This is 3 days onsite, 2 days remote. Base salary $110-$120k with full employee benefits package Responsibilities • Design and architect scalable, resilient, and secure IT infrastructure solutions, including on-premises and cloud environments leveraging Microsoft Azure. Evaluate existing infrastructure and propose enhancements to meet evolving business needs. Engage and collaborate with technology partners as necessary., • Manage server and infrastructure lifecycle, including installation, configuration, and maintenance of server hardware and software., • Install, configure and support network equipment including routers, proxy servers, switches, TCP/IP, DNS, DHCP, VLANs, and other routing protocols and infrastructure equipment., • Configure firewalls, routing, and switching to maximize network efficiency and security., • Monitor system performance and troubleshoot issues to ensure optimal functionality, responsible for both incident and problem management., • Perform Root Cause Analysis on major issues with a focus on finding ways to prevent repeated future problems., • Implement and manage virtualization technologies to optimize resource utilization., • Maintain and monitor backup solutions to safeguard critical data. Create and test disaster recovery plans to minimize downtime in case of system failures., • Ensure adherence to Change Control policies and procedures by reviewing, documenting, and obtaining necessary approvals for all change requests, and coordinating their implementation to minimize operational disruption., • Maintain accurate and up-to-date documentation of system configurations and procedures., • Develop and maintain Standard Operating Procedures (SOWs)., • Design and implement network security measures across on-premises and cloud environments, leveraging Microsoft Azure networking services and security features. Configure and manage firewalls, intrusion detection/prevention systems, core and intermediate switches, VPNs, and secure remote access solutions., • Implement IAM solutions across on-premises and cloud environments to manage user access rights and privileges effectively, leveraging Microsoft Azure Active Directory, SSO, and other relevant tools. Develop and enforce access control policies, authentication mechanisms, and multi-factor authentication (MFA) methods. Safeguard network integrity and protect against unauthorized access., • Monitor and respond to security incidents across on-premises and cloud environments, including intrusion detection, malware analysis, and incident response. Implement and enforce security controls and technologies to mitigate risks and ensure compliance with industry standards and regulations, • Ensure the security of cloud-based infrastructure and services on Microsoft Azure. Configure and manage Azure security controls, encryption mechanisms, and compliance frameworks. Monitor Azure Security Center and Azure Sentinel for threat detection and response., • Utilize Zendesk to provide timely Level 2-3 support for your respective area. Qualifications: • Understanding of networking concepts and protocols, proficient in Microsoft and Linux operating systems., • Proficient in deploying and managing virtual environments (VMware), maintaining Active Directory, administering Group Policies, Microsoft 365, SharePoint and Intune., • Strong knowledge of security best practices and compliance requirements., • Technical understanding of vulnerabilities and how attackers can exploit vulnerabilities to compromise systems., • Expertise with digital certificates and disk encryption., • Familiarity with containerization technologies., • Understanding of user-centric infrastructure design concepts., • Hands-on experience in infrastructure implementation, support and maintenance., • Hands-on network, server and endpoint security experience with implementing and maintaining security controls and patch management., • Strong analysis and problem-solving abilities. Technical eye for details., • Solid teamwork and interpersonal skills with a customer service focus and a solid understanding of ITIL process., • Bachelor's degree in computer science or related area, or equivalent experience., • MS Azure, AWS, cybersecurity and other relevant MS, CompTIA, Cisco and VMware certifications are preferred. Lori Sklarski Senior Technical Recruiter, PRI Technology Direct:(973)-354-2797 Office: 973.732.5454 x27 Cell: 973.432.9968 Company DescriptionLarge digital design firmLarge digital design firm

Cisco is seeking a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time

The application window is expected to close on:.Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid,

The role of the Solutions Engineer is broad and includes activities such relationship building, discovery, as building relationships and discovery across all relevant technology teams in a customer, identifying opportunities and defining solution options, articulating Cisco's differentiation and the

Job DescriptionWhy Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don't. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. About the role We are looking for a Director of Account Management for the Americas to lead and scale our CS Account Management function during a period of rapid growth. In this role, you will build and mentor a high-performing team of Account Managers who partner closely with existing customers to drive adoption, accelerate value realization, and deliver long-term customer delight. You will be responsible for strengthening strategic customer relationships while maximizing expansion through upsell and cross-sell of Cast AI's evolving portfolio of automated cloud management and cost optimization solutions. As a value-driven, independent leader with deep experience in enterprise cloud SaaS - particularly across cloud infrastructure, cost control, observability, security, or DevOps - you will play a critical role in capturing the significant market opportunity ahead and helping our customers succeed at scale. Requirements: • 5+ years of experience working with enterprise organizations, navigating complex decision-making structures and multi-year customer engagements., • Proven experience leading Sales or Account Management teams, with a track record of driving performance and results., • Strong ability to identify key stakeholders, understand customer needs, and tailor solutions and proposals to address those needs effectively., • Demonstrated success in negotiation and closing, paired with a strong commitment to long-term customer satisfaction and retention., • Experience with Kubernetes, the enterprise sales lifecycle, and the cloud ecosystem is a significant advantage.Responsibilities:, • Team Leadership: Build and lead a collaborative, high-performing team culture that drives pipeline, delivers results, and supports the growth and success of every team member., • Hands-on Impact: Make a difference for your team and your customers by staying close to the field - joining customer calls, removing obstacles, and driving meaningful impact where it matters most., • Customer Relationship Management: In addition to managing the team, you will own a portfolio of accounts, building and maintaining strong, long-term customer relationships to ensure adoption, satisfaction, and retention., • Account Growth: Identify and execute upsell and cross-sell opportunities to expand customer accounts and drive revenue growth, while coaching and motivating the team to do the same., • Onboarding and Training: Work closely with Technical Account Managers to guide new customers through a well-defined and closely managed onboarding process, ensuring rapid adoption, clear value realization, and a fast transition into expansion motions., • Cross-functional Collaboration: Collaborate closely with Sales, the TAM team, R&D, Partners, and other key stakeholders across the company to ensure the growth and long-term success of your accounts.What's in it for you?, • Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology., • Enjoy a flexible, remote-first global environment., • 401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment)., • Access UnitedHealthcare plans including medical, dental, and vision coverage., • Equity options., • Learning budget for your professional and personal growth., • Team-building budget and company events to connect with your colleagues., • Equipment budget to ensure you have everything you need. Hiring process: • Screening call with Recruiter, • Hiring Manager interview, • 1-2 additional interviews based on the role, • Culture Check interview with an executive *Immigration-related employment benefits, for example, visa sponsorship, are not available for this position. #LI-Remote

Job DescriptionAbout LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities (Sample Projects) • Design a system to automatically detect the most common user paths across millions of events, • Implement a search backend that allows users to search in real time across billions of log entries, • Build a machine learning pipeline that automatically detects bugs in our users' apps, • Automate database scaling to improve operating cost while maintaining the ability to respond to traffic spikes, • Build a system that automatically recommends integrations for customers based on their toolsetQualifications, • 7+ years of experience in a full stack or backend development role, preferably with a SaaS company, • Experience with state of the art cloud technologies, including architectural principles, specific tools of the trade, and their strengths and weaknesses, • Hands-on experience building and redesigning highly available distributed systems, • Familiarity with modern Javascript-based applications and frameworks, • Experience in development environments with demanding scalability or availability requirements, • A strong collaborator who is transparent about progress on tasks, seeks feedback early and often, works effectively with the team to deliver on engineering estimates, • Acts as a mentor to junior engineers and provides coaching to upskill other team members, • If you don’t meet all of these, we still encourage you to apply. We believe that code is code, regardless of language, and learning different tools is part of joining a new companyBenefits & Perks, • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!), • Unlimited vacation policy, • Health, Dental, Vision benefits, 401k, commuter benefits, • Generous stock options

Job DescriptionAbout LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Qualifications • 1+ years experience in Sales or Sales Development, or Customer Success experience, • Ability to manage and maintain a high volume of customers, • You are a subject matter expert and expert in demonstrating, training, and helping clients get value from your solution, • Proactively act as an advisor to customers to ensure they’re adopting, leveraging, and getting value from your solution through multiple champions across teams, • Experience partnering with Account Executives to expand relationships across teams and applications that grow revenue and expand executive relationships, • You have a strong track record of consistently achieving over goal, • A self-learner and self-starter, able to become a product expert and customer advocate by leading product and use case specific trainings., • A strong communicator with excellent attention to detail, • Interested in getting a foot into the CS world with growth opportunities, • Love for start-ups is a must!Responsibilities, • Own the relationship, adoption, and success for a book of mid-market customers at-scale, from onboarding through to renewal, • Consult with customers to understand their business, product, and application goals and confirm value delivery/ROI, • Successfully onboarding new customers with a focus on their time to value for their priorities, projects, and use cases, • Remaining multi-threaded across teams and executives, executed through trainings, enablement, and business reviews, • Proactively monitor and take action to ensure broad team feature usage, positive health scores, and demonstrated value and ultimately high retention rates and strong customer revenue growth, • Be the bridge and liaison between customer, product, and support to ensure customer tickets and feature requests are managed, communicated, and closed out appropriately, • Proactively manage retention, an upsell pipeline, and forecasts to exceed quarterly goals, • Keep internal CRM platforms up to date to ensure visibility across internal stakeholdersBenefits & Perks, • Extensive health, dental, vision benefits, 401k and commuter benefits, • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached, • Three months of fully-paid parental leave to any employee welcoming a child into their home, • 401k and commuter benefits, • Generous stock options - we all get to own a piece of what we’re building, • Regular team outings and activities (from boat rides to paintball, we’ll try anything!), • Flexible working hours and location, • Monthly employee gifts

Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As a Tier 2 Audio Visual Field Technician, you will play a key role in supporting our project delivery teams by installing and maintaining a wide variety of AV technologies across client sites. You will be responsible for ensuring high-quality installations, troubleshooting technical issues, and maintaining strong communication with project stakeholders. **THIS POSITION REQUIRES UP TO 70% TRAVEL. KEY RESPONSIBILITIES: • Provide daily reporting to the Project Management team., • Install a wide variety of AV technology in both existing and new build project sites., • Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware., • Ensure compliance with general contract requirements during installations., • Apply knowledge of low voltage electrical concepts., • Utilize basic carpentry and installation skills., • Operate power tools safely and effectively., • Diagnose, troubleshoot, and resolve technical problems., • Travel to other sites as needed to support projects and installations. ESSENTIAL CRITERIA: • Experience with AV systems such as Crestron, Extron, QSYS, or Cisco., • Understanding of signal flow and AV rack building to AVIXA standards., • Familiarity with AV industry cabling and connector termination., • Strong sense of urgency and agility in dynamic environments., • Excellent customer interaction skills and professionalism., • Ability to work independently in high-pressure, fast-paced settings., • Commitment to ongoing technical development., • Willingness and eligibility to travel and work globally., • Strong organizational and time management skills., • Effective written and verbal communication., • Critical thinking and problem-solving abilities., • Flexibility and adaptability to changing work hours and customer needs., • Team-oriented mindset., • 1–3 years of experience in the AV/VC industry., • Deeper knowledge of signal flow and AV installation., • Familiarity with Cisco, Extron, Crestron, or QSYS systems., • AVIXA CTS or CTS-I certification., • OSHA 10/30 or SST certification. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. Pay Range$32—$41 USD

Job Description Data Center & Route Switch Field Service Technician This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training includes two certifications CCT Data Center and CCT Route/Switch, which comes with a dollar per hour increase. If you are technical, Acuative is willing to invest in you for this role. This position requires a person willing to go to new places. Tickets can be assigned for up to four hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware. Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours. To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder. Selected candidates are given a full week of paid training and support as needed for every job they are routed to. Acuative is a drug free workplace. Overview: Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware. Primary Duties and Responsibilities The position involves a variety of tasks including but not limited to: • Installation and maintenance of networking hardware including routers, switches, and WAP’s., • Installation and maintenance of telephony equipment and circuits., • Hardware break/fix support for Cisco UCS servers and Nexus switching equipment., • Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems., • Circuit extensions and structured cabling., • Site surveys and site audits., • Maintain company vehicle, inventory, and tools to departmental standards. Candidates should possess many of the following KSAs: • Working knowledge of networking hardware and topologies., • Familiarity with Cisco networking products and interfacing through Cisco CLI., • Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support., • Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers., • Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment., • Ability to provide configuration support for a variety of technology platforms through console and remote applications., • Experience with LEC circuit identification and extensions., • Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments., • Ability to operate basic power tools – drills, saws, etc., • Work on ladders and lifts where required., • Working knowledge of Microsoft Office applications (Excel & Word)., • Ability to follow detailed job documents., • Must be willing to travel within assigned region to meet customer SLAs., • On-call, after hours, and weekend work may be required., • Associates degree in Information Technology or equivalent experience., • CompTIA, Cisco, Cabling, and PBX system certifications a plus!, • Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH., • Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative.

Job DescriptionField Support Technician Position Details: • Hourly salary based upon the level of experience & skill set, • Permanent position may be offered after a minimum of 6 months trial period, • Standard work hours, • Field Dispatch work is generally Monday - Friday/Saturday and mostly daytime but some nights may be requested for project work and/or incident support work after the sites have closed for the day. Must be available for weekend project work when requested. Advance notice is given whenever possible., • Tech must be available to be on a rotating weekly on call schedule, • Type / Location: Mobile worker / State of New York City. Technicians may also be dispatched to nearby surrounding states (CT, NJ) occasionally., • Manage the day-to-day service operations of the installations, delivery and deployment of technical resources within area of responsibility., • Maintain and enhance a strong customer service-oriented environment focused on problem prediction, detection and resolution. Oversee documentation of issue, action plan and outcome and distribution within area of responsibility., • Perform technician work activities and proactively identify and remove barriers to meeting customer expectations. Work with team to ensure root cause is identified, action plans are developed and ensure follow-up on customer issue resolution. Escalate issues as appropriate., • Effectively support the planning and tracking of projects, resource planning and allocation, task delegation to accomplish project goals and objectives., • Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems., • Measure, install, and pull wires through conduits for all circuitries., • Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary., • Perform upgrades and additions to cabling infrastructure systems to increase functionality and usability., • Patching cabling between network equipment and customer’s network, • Installation of power cables from equipment to power supply in rack/cabinet/closet, • Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets., • Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches etc.), • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels, • Act as interface between customer’s associates and management, • Provide hardware break-fix services for network infrastructure, • Employ appropriate troubleshooting techniques for network performance issues., • Ensure the data network and all related equipment are in optimal working condition., • Perform network closet clean-up, switch port optimization, and survey work as needed., • Perform onsite call-through, data, voice, website and security testing, • Support carrier testing of circuits, • Assist with facilities efforts, • Power and uninterruptable power supply (UPS) restoral, water related problems, • Perform back-up testing to ensure all systems are connected to the customer’s network as directed, • Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of advanced services such as wireless, • Install equipment and maintain WIFI Systems, wireless router, roof mounted antenna and other infrastructure and technologies to provide wireless communications capabilities across clients’ networks and data computing infrastructure., • Perform incidental and preventative maintenance on Wi-Fi equipment., • Perform other duties as assigned by management., • Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently., • Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations., • Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc., • Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required., • Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs., • Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site., • Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions., • Achieve performance targets established by leadership for applicable Key Performance Indicators. Requirements: • Must have valid driver’s license and reliable vehicle with the ability to carry a 6-foot ladder, • Must have a working smartphone to access company email and company ticketing system, • Must have basic cabling tools/technician tools, • Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, Excel, • Must be proficient in utilizing technical tools such as cable testers and fiber testers., • Requires experience in working in communications closets, • Must be able to safely lift heavy objects, • Must understand cable patching processes and procedures, • Must be familiar with 66 Block and 110 Block cross connect procedures, • Must have a basic knowledge of data communications networking, • Must be able to assist in troubleshooting issues, • Must understand network terminology, • Must be familiar with IP phone, • Requires good interpersonal communications skills, • Must be able to explain technical issues in a way the customer will understand an issue, • Must be able to interpret a customer’s issue in a way that will allow technician to facilitate a resolution Experience and Education: • 5 years of experience in data communications, • Must have a basic knowledge of Cisco Phones, switches and routers, • Must have a basic knowledge of local and wide area networking., • High school diploma or equivalent required

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Customer Support Manager will oversee the day-to-day execution of RADAR's frontline support operations, leading a team responsible for triage, troubleshooting, escalation, and customer communication across a complex hardware–software ecosystem. You'll partner closely with the Engineering and triage team, NOC, Solutions, and Customer Operations & Experience to refine processes, enhance documentation, strengthen tooling, and ensure our support function is fast, reliable, and customer-centric. This role blends operational leadership with hands-on technical oversight, keeping a close pulse on support quality, accelerating resolution times, managing ticket workflows, and delivering clear, actionable reporting to our customers and internal teams. This role is ideal for someone with strong experience supporting B2B SaaS and IoT products, who understands the nuances of hardware + cloud systems and has foundational knowledge of retail technology environments. Responsibilities: • Lead, coach, and develop RADAR's frontline support team; oversee daily ticket flow, prioritization, and response quality., • Ensure timely, accurate troubleshooting across sensors, controllers, the RADAR cloud platform, APIs, and store-level integrations., • Maintain high support quality by reviewing cases, providing feedback, and ensuring consistent communication standards., • Produce customer-facing reporting on ticket trends, root causes, resolution times, and ongoing improvements., • Collaborate with broad stakeholder teams on issue resolution and long-term fixes., • Own improvements in support documentation, playbooks, troubleshooting guides, and external knowledge bases., • Support tooling ownership, helping optimize workflows in Zendesk, Jira, Confluence, internal Support tooling, and reporting dashboards., • Identify recurring issues, quantify impact, and help drive improvements across product, deployment, engineering and support processes., • Ensure SLAs, on-call coverage, and escalation protocols are followed consistently., • Contribute to global support readiness as RADAR expands into new regions, including documentation and process scaling.ABOUT YOURequired:, • 6+ years of experience in B2B SaaS, IoT and hardware systems customer support, including at least 3 years in a manager or team lead role., • Strong understanding of cloud platforms, APIs, hardware/software interactions, and basic networking., • Excellent analytical troubleshooting skills; comfortable reviewing logs, dashboards, system behavior, and API responses., • Experience driving frontline support operations: triage management, quality reviews, scheduling, and SLA adherence., • Skilled in documentation, process structure, and building/improving support workflows., • Comfortable collaborating with cross-functional partners in engineering, operations, and customer environments., • Proficiency with tools like Zendesk, Jira/JSM, and other Atlassian products;, • Exceptional customer service skills with a problem-solving attitude, • Strong organizational and time management skills with the ability to prioritize and manage multiple tasks, • Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical usersPreferred:, • Experience supporting RFID, IoT hardware, edge devices, or similar hardware ecosystems., • Familiarity with retail technology support - store systems, network environments, device troubleshooting, or similar., • Experience supporting large multi-site retail chains or enterprise deployments., • Understanding of retail networking (meraki/cisco), PoE, VLANs, and common in-store constraints, • Background in incident management, on-call rotations management, and support., • Ability to create or maintain dashboards for reporting (SQL or low-code)., • Experience working with Grafana, Looker, or other monitoring platforms., • Ability to perform lightweight debugging using SQL, basic scripting, or API tools (Postman, cURL), • Ability to use search functions in BigQuery; familiarity with SQL and Looker (or similar BI tools), • Experience with ITSM tools and knowledge of ITIL best practices preferredWHAT YOU'LL DOIn your first 30 days, you will:, • Learn Radar's mission, technology stack and core values., • Complete onboarding and security compliance training., • Develop strong understanding of RADAR sensors, controllers, cloud platform, and support workflows., • Shadow support rotations to observe triage, escalation, and troubleshooting flows., • Review existing documentation, SLAs, tooling configs, and reporting gaps., • Build an initial assessment of quality, speed, and common case patterns.In your first 60 days, you will:, • Begin optimizing triage workflows, ticket routing, and communication templates., • Establish baseline dashboards for SLA measurement, ticket analytics, and team performance., • Publish or refresh key knowledge base articles and troubleshooting guides., • Implement early improvements in tooling, tagging, automation, or reporting., • Strengthen cross-functional working rhythms with Engineering and Deployment.In your first 90 days, you will:, • Fully own daily customer support operations - load balancing, quality control, training, and reporting., • Deliver a support improvements plan outlining upgrades to processes, documentation, and tooling., • Launch updated customer-facing reporting and internal dashboards., • Build a stronger coaching, QA, and review framework for support agents. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job DescriptionAbout LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities (Example Projects) • Design a system to automatically detect the most common user paths across millions of events, • Implement a search backend that allows users to search in real time across billions of log entries, • Build a machine learning pipeline that automatically detects bugs in our users' apps, • Automate database scaling to improve operating cost while maintaining the ability to respond to traffic spikes, • Build a system that automatically recommends integrations for customers based on their toolsetQualifications, • 4+ years of experience in a full stack or backend development role, preferably with a SaaS company, • Familiarity with the state of the art in cloud technologies, including architectural principles, specific tools of the trade, and their strengths and weaknesses, • Experience in development environments with demanding scalability or availability requirements, • Familiarity with modern Javascript-based applications and frameworks, • At least one previous full-time software engineering role, • If you don’t meet all of these, we still encourage you to apply. We believe that code is code, regardless of language, and learning different tools is part of joining a new company.Benefits & Perks, • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!), • Unlimited vacation policy, • Health, Dental, Vision benefits, 401k, commuter benefits, • Generous stock options

Job DescriptionAbout LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Qualifications • 1-2+ years experience in product management and/or data analytics role, • Experience with customer support, technical customer support, or solution engineering desired, • Experience in building and/or supporting customer retention, churn, and upsells, • Ability to work with key champions, build relationships and uncover potential areas of expansion, • Self-learner and self-starter, able to become a product expert and customer advocate, • Strong organizational skills and detail-oriented skills needed, • Excellent written and verbal skills (you will be leading calls with Executives and other key stakeholders), • Demonstrated ability to communicate both technical and business concepts, • Drive long-term customer adoption through scalable onboarding with multiple departments and use cases, • Proven track record of managing successful cross-functional programs that drive customer success, • Ability to work cross-departmentally with internal teams such as sales, product, and support, • Technology industry experience preferred, • Love for start-ups is a must!Responsibilities, • Customer Success Managers own the relationship, adoption and success for a book of customers, from onboarding through to renewal, • Consult with customers to understand their business, product, and application goals and confirm value delivery/ROI, • You’ll help define strategy to deliver maximum value through the LogRocket platform and partnership, • You’ll be responsible for successfully onboarding new customers focused on their time to value for their priorities, projects and use cases, • The CSM is responsible for being multi-threaded across teams and executives, executed through regular emails, informal weekly calls, monthly health-checks, QBRs & Executive Business Reviews, • The CSM proactively monitors and takes action to ensure broad team feature usage, positive health scores, and demonstrated value, to achieve high retention rates, and strong customer revenue growth, • CSMs keep account plans to white-space and uncover upsell opportunities in their accounts. For assigned customers, CSM also collaborate with LogRocket Account Managers to extend the use of LogRocket to new teams and applications to increase ARR., • CSMs are the bridge and liaison between customer, product and support to ensure customer tickets and feature requests are managed, communicated, and closed out appropriately, • You’ll be responsible for proactively managing retention and upsell pipeline and forecasts to exceed quarterly goals, keeping internal CRM platforms up to dateBenefits & Perks, • Extensive health, dental, vision benefits, 401k and commuter benefits, • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached, • Three months of fully-paid parental leave to any employee welcoming a child into their home, • 401k and commuter benefits, • Generous stock options - we all get to own a piece of what we’re building, • Regular team outings and activities (from boat rides to paintball, we’ll try anything!), • Flexible working hours and location, • Monthly employee gifts

Job Description Capgemini is at the forefront of innovation, integrating AI technologies to enhance customer experience and streamline operations. We are seeking an experienced and innovative Verint AI Software Engineer to join our team supporting a premier U.S. Property & Casualty insurance carrier. This role is ideal for a technologist with deep expertise in Verint AI and a strong understanding of enterprise voice ecosystems, including CISCO, Google Cloud, and NICE. You will be instrumental in designing, developing, and optimizing AI-driven solutions that enhance customer experience, operational efficiency, and digital engagement. In this role, you will work closely with cross-functional teams to design, develop, and deploy AI-driven solutions that leverage Verint AI technology to address complex business challenges. Our Client is one of the United States’ largest insurers, offering a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. This role offers a unique opportunity to work on innovative AI initiatives with a leading U.S. insurance carrier, within a collaborative environment that fosters innovation, creativity, and continuous learning. You'll gain exposure to enterprise-scale projects and advanced technologies, while enjoying a comprehensive benefits package that includes health coverage, retirement plans, and professional development support. Key Responsibilities: • Design, develop, test, and implement AI-based applications using Verint technology, including IVA and Speech Analytics., • Collaborate with business stakeholders to understand requirements and translate them into scalable technical specifications., • Analyze structured and unstructured data to develop AI algorithms that support intelligent decision-making and customer interaction., • Integrate Verint AI solutions with enterprise platforms such as CISCO telephony, Google Cloud services, and NICE workforce management systems., • Debug and improve existing Verint implementations for performance, scalability, and user experience., • Stay current with trends in AI, voice engineering, and social engineering to recommend innovative approaches and technologies., • Provide technical guidance and mentorship to junior developers, fostering a collaborative and growth-oriented environment., • Document technical specifications, architecture designs, and system integration processes. Benefits: • Opportunity to work on cutting-edge AI initiatives., • Collaborative work environment that promotes innovation and creativity., • Proven experience in software development with a strong focus on AI technologies and methodologies., • Direct experience with Verint solutions and platforms., • Demonstrated experience with Verint AI., • Deep familiarity with voice engineering technology ecosystems that include Verint, Google, CISCO, NICE and other similar technologies., • Strong programming skills in languages such as Python, Java, or C#., • Solid understanding of social engineering techniques and digital behavior analysis., • Ability to work effectively in a collaborative team environment., • Excellent problem-solving and analytical skills., • Effective communication skills, both verbal and written. Competitive compensation and benefits package: • Competitive salary and performance-based bonuses, • Comprehensive benefits package, • Career development and training opportunities, • Flexible work arrangements (remote and/or office-based), • Dynamic and inclusive work culture within a globally renowned group, • Private Health Insurance, • Retirement Benefits, • Paid Time Off, • Training & Development, • Performance Bonus Note: Benefits differ based on employee level. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22 billion in revenues in 2024.

Job DescriptionAbout LogRocket LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities: • Manage full-cycle sales motions, closing five and six-figure deals, • Focus on net-new logo acquisition and upsell opportunities, • Collaborate with internal teams like Sales Operations, Customer Success, and Sales Engineering to ensure a seamless sales process, • Creatively prospect CTOs, Engineering, and Product leaders, • Thoughtfully and strategically position LogRocket to solve our technical end user’s pains and initiatives, serving as a trusted advisor, • Strive towards and achieve quota quarterlyAbout You:, • 4+ years in a closing role, preferably at a B2B Tech/SaaS company, • Proven track record of generating pipeline, selling to senior stakeholders, and overachieving against quota, • Successfully sell and differentiate a product in a highly competitive market, • Comfortable owning and running deals with ASPs of $30-$75k+, • Experience with both inbound and outbound sales cycles, • An added bonus: knowledge of backend, frontend infrastructure, and monitoring (HTML, CSS knowledge, programming languages)Benefits & Perks:, • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!), • Unlimited vacation policy, • Health, Dental, Vision benefits, 401k, commuter benefits, • Generous stock options

Job DescriptionFounded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities: • Source, recruit, and interview Product leaders for spotlight interviews, • Prepare for and conduct engaging and insightful spotlight interviews, • Manage pre- and post-interview relationships with guests to ensure a positive experience and ongoing engagement, • Collaborate with the marketing team to create compelling content based on spotlight interviews, including blog posts, articles, videos, and social media content, • Develop and execute marketing campaigns to promote spotlight interviews and related content, • Analyze and report on the performance of the Leadership Engagement Program, using data-driven insights to optimize strategies and achieve objectivesQualifications:, • Strong verbal communication skills and executive presence, with experience interacting regularly with executives, • Proven experience in recruiting and managing relationships with external stakeholders, such as freelancers, podcast guests, etc., • Exposure to the product and tech industry, with a solid understanding of industry trends and dynamics, • Proficiency in editing written content and crafting compelling narratives, • Familiarity with editorial structure and content creation best practices, • Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment, • Analytical mindset with the ability to interpret data and drive actionable insightsBenefits & Perks, • Extensive health, dental, vision benefits, 401k and commuter benefits, • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached, • Three months of fully-paid parental leave to any employee welcoming a child into their home, • 401k and commuter benefits, • Generous stock options - we all get to own a piece of what we’re building, • Regular team outings and activities (from boat rides to paintball, we’ll try anything!), • Flexible working hours and location, • Monthly employee gifts

Job Description Account Executive (Junior–Mid Level) Location: New York City Full Time Role Overview We are looking for a driven, relationship-focused Account Executive who thrives on opening doors, building trust, and closing meaningful deals. As part of our NYC sales team, you will be responsible for hunting new accounts, expanding existing customer relationships, and driving conversations that move customers from interest to action. This role is ideal for someone who understands the NYC SLED market (state, local, and education) and its buying dynamics, and who is excited to bring AI, cloud, and cybersecurity innovation into customer conversations. You'll spend significant time in the field meeting customers, building credibility, and positioning Molaprise as a long-term partner for digital transformation. Key Responsibilities New Business Development Proactively identify, pursue, and close new accounts across SLED, mid-market, and select enterprise customers in NYC. Build and maintain a healthy pipeline through prospecting, networking, and outbound activities. Customer Relationship Growth Expand and deepen existing customer relationships through trust, insight, and consistent value delivery. Develop an understanding of customer priorities and align Molaprise solutions to their business goals. Innovation-Led Selling Position Molaprise's AI, cloud, and cybersecurity offerings as enablers of smarter decision-making, improved resilience, and better outcomes. Articulate the business value of technology rather than just the features. Field Engagement Spend significant time on-site with NYC SLED clients, leveraging Molaprise's strong regional presence and reputation. Build face-to-face relationships with decision-makers, influencers, and technical stakeholders. Solution Storytelling Develop and deliver compelling proposals and presentations that clearly demonstrate how Cisco, Microsoft, AI, and cybersecurity solutions address real-world customer challenges. Collaborate with technical teams to ensure accuracy and relevance. Pipeline Ownership Own opportunities through the full sales lifecycle: prospecting, qualification, solutioning, negotiation, and close. Maintain accurate pipeline data, forecasts, and activity tracking in CRM tools. Collaboration & Teaming Work closely with engineering, service delivery, and marketing teams to ensure a seamless customer experience. Support coordinated account strategies and successful deal execution. Market Awareness Stay informed on NYC government, education, and enterprise IT trends, procurement cycles, and competitive activity. Use market insight to anticipate customer needs and identify new opportunities. Qualifications & Experience 2–5 years of B2B sales experience, preferably in IT solutions, technology services, or consulting. Demonstrated ability to meet or exceed sales targets. NYC SLED Knowledge Familiarity with the New York public sector landscape is a strong plus. Existing relationships within NYC SLED organizations are highly desirable but not required. Sales Mindset Hunter mentality with a strong drive to build pipeline and close business. Self-motivated, resilient, and comfortable operating in a fast-paced, field-based role. Technology & Innovation Interest Strong interest in AI, cloud, and cybersecurity technologies. Ability to translate technical concepts into clear, customer-focused value propositions. Relationship & Communication Skills Strong interpersonal skills with the ability to build credibility and trust. Excellent presentation, communication, and negotiation skills. Comfortable engaging with both executive and technical audiences. Tools & Process Experience using CRM and sales automation tools for pipeline management and forecasting. Organized, disciplined, and data-driven in sales execution. Why Join Molaprise? Opportunity to grow in a high-impact NYC territory Exposure to cutting-edge AI, cloud, and cybersecurity solutions Strong local brand presence and customer goodwill Clear growth path toward senior Account Executive and leadership roles.

Job Description Senior Enterprise Account Executive – IT Solutions Location: Remote (Tri-State Area — NYC, NJ, CT) Compensation: $125,000–$200,000 Base + Commission + Full Benefits We are a rapidly growing IT Solutions Provider delivering modern infrastructure, cloud, and cybersecurity solutions to commercial and enterprise organizations. Our team excels by combining trusted technical expertise with a solutions-first approach — backed by deep engineering resources, established vendor partnerships, and industry recognition for both growth and innovation. You’ll join a high-performing team that thrives on collaboration, technical proficiency, and market-leading support to win and deliver complex enterprise deals. We support best-in-class platforms including Cisco, Palo Alto Networks, Microsoft Azure, AWS, Google Cloud, Fortinet, Dell, HPE, Pure Storage, Juniper, CrowdStrike, and more. As demand continues to grow across the Tri-State market, we are adding a Senior Enterprise Account Executive to help expand commercial and enterprise account footprint — with strong day-to-day technical backing from Solution Architects, Engineering, and Professional Services. The Opportunity This role is ideal for a senior IT sales professional who thrives in a consultative, solutions-driven environment. You will own the Tri-State territory (NYC, NJ, CT), develop new business, and grow long-term customer relationships while selling a broad portfolio of infrastructure, cloud, and cybersecurity solutions. Occasional client visits and team-wide planning events will keep you connected regionally. You’ll be supported by: • Dedicated engineering resources and pre-sales architects, • Robust vendor partnerships and go-to-market alignment, • Technical subject matter support to position complete solutions, not just products, • Recognition as a fast-growth and award-worthy solutions provider in the IT channel. What You’ll Do • Build and manage relationships with mid-market and enterprise customers in the Tri-State area, • Drive revenue through new logo acquisition and existing account expansion, • Own territory planning, pipeline management, and forecasting, • Lead full-cycle sales efforts: discovery, solution design, proposals, negotiation, and close, • Serve as a trusted advisor to IT leaders, security teams, and executive stakeholders (CIO, CISO, IT Directors), • Partner closely with Solution Architects and vendor teams to position integrated solutions, • Identify cross-sell opportunities across cloud, networking, data center, and cybersecurity What You Bring • 5+ years of B2B technology sales experience within a VAR, MSP, integrator, or OEM environment, • Proven success selling enterprise IT solutions (cloud, infrastructure, networking, security, and services), • Experience selling into Mid-Market and Enterprise environments, • Strong consultative selling approach with ability to manage complex, multi-threaded deals, • Comfortable operating in a regional remote role with occasional in-market travel, • Highly self-driven, organized, and performance oriented Compensation & Benefits • Base salary: $125,000–$200,000 (DOE) plus aggressive commission plans on top, • Strong earning potential tied directly to territory growth, • Collaborative sales culture with experienced leadership and dedicated technical support, • Exposure to best-in-class cloud, infrastructure, and security platforms, • Generous PTO and company-paid holidays, • Medical, dental, vision, 401(k), life, and disability coverage Qualified candidates located in New York, New Jersey, or Connecticut are encouraged to apply. This role is actively interviewing. For additional information, contact: To view additional roles we are hiring for, please visit: #LI-LVL1

Job DescriptionSalary: $66,732-$103,271 Are you ready to embark on an extraordinary journey, where your purpose is to empower and uplift others through education? We're seeking a passionate and dedicated individual to become a Computer Science Teacher at Integration Charter Schools (ICS) and play a pivotal role in our vibrant learning community! About ICS Integration Charter Schools provide innovative pathways to college that fully integrate students with special needs. In building a family of associated schools that share this common mission, ICS strives to fill gaps in public education. The ICS network is composed of four schools located on Staten Island, New York. The guiding principles of ICS are teamwork, courage, community and integrity. We take these principles into the classroom to enrich our students learning experience. In addition to a rigorous academic curriculum, our social-emotional learning program plays a key role in fostering resilience, self-awareness, and interpersonal skills, preparing students for success both in and out of the classroom. We offer opportunities for students to earn college credits through partnerships with higher education institutions, allowing them to gain valuable experience and accelerate their academic journey. At Integration Charter Schools, we are committed to creating innovative educational pathways that meet the diverse needs ofevery learner. Our dedicated team ofpassionate educators, skilled instructional staff,andsupportive professionalswork together to cultivate an inclusive, enriching learning environment for our entire school community. Responsibilities Integration Charter School is seeking an experienced and innovative Computer Science Teacher to lead the development of a new dual-enrollment Computer Science track. This role will focus on preparing students for careers in IT and Networking through hands-on instruction and access to industry-recognized certifications such as A+ and Cisco CCNA. Ideal candidates will bring both industry experience and a passion for education, helping students gain real-world skills and college credit in a supportive, forward-thinking learning environment. Design and deliver Computer Science courses aligned with Integration Charter Schools mission and university-level curriculum. Teach content supporting different certification tracks, including Networking and Cybersecurity, Cisco and CompTIA Prepare students for industry certification exams, including coordinating exam prep, practice tests, and voucher usage. Lead students through hands-on, project-based learning using real-world technology and software. Collaborate with university faculty to align high school and college-level coursework. Create a classroom environment that fosters critical thinking, curiosity, and digital problem-solving. Use student data to inform instruction, provide academic support, and track certification readiness. Support students in building digital portfolios that showcase technical skills and learning progress. Balance academic recordkeeping in both PowerSchool (high school) and Blackboard and Brightspace Pulse (college platforms) as needed. Maintain accurate records of attendance, grades, certification milestones, and student progress. Communicate regularly with students, families, and advisors to support student success. Participate in professional development, school events, and curriculum planning efforts. Competencies & Qualifications Masters degree in Computer Science, Information Technology, or a related field (preferred). 510 years of industry experience in IT, networking, or a related technology field Strong written and verbal communication skills. A whatever it takes attitude centered on a belief in putting children first. Understanding of school student-achievement data and New York Charter School Standards. Thorough knowledge of best instructional practices for middle and high school students. Understanding or willingness to learn New York State graduation requirements. Proficient in using personal computers, word processing, and database software. English language proficiency required; oral and written fluency in a second language may be preferred or required based on school community needs. Additional Information • Weekly Wednesday half- day schedule for embedded professional development and planning, • Small class sizes, • Tuition reimbursement, • Teaching certification pathway for those who qualify, • Opportunity to be an integral part of our community, making a genuine difference and shaping the futures of our students, • Students of ICS employees have access to after-care options, • Free parking on-campus Comprehensive benefits package that includes health, dental, vision and life insurance, a flexible spending account, paid time off, short- and long-term disability policy, commuter benefits, professional development opportunities and a 401(k)-retirement plan with an employer match of up to 3% Employees qualify for both NYS Teacher Loan Forgiveness and Public Service Loan Forgiveness Promotion of work-life balance to all staff members Stipend program that promotes becoming a dual certified teacher in New York State Teacher Residency Program Tuition-free Bachelors degree program through Monroe College Salary Monday-Friday 7:30AM-4:00PM $66,732-$103,271 *Salary is dependent on level of education and years of teaching experience ICS is an Equal Opportunity Employer

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Employees may be eligible to receive grants of Cisco restricted stock units, w

Resource's Skill Set / Job Title Cisco/exchange engineer.

Observability Sales Specialist.Applicants must be located in the Northeast region of the United States.This position requires the ability to travel between New York City (NYC) and Boston as needed.The frequency of travel may vary and candidates should be prepared for the possibility of frequent trav

Strong expertise in Cisco IOS and NX-OS. Cisco Routing & Switching (R&S) Network Engineer. Cisco routers, switches, and network devices.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. When you apply, a Cisco representative may contact you directly if a relevant position opens. When you apply, a Cisco representative may contact you directly if a relevant position o

The role of the Solutions Engineer is broad and includes activities such relationship building, discovery, as building relationships and discovery across all relevant technology teams in a customer, identifying opportunities and defining solution options, articulating Cisco's differentiation and the

Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Employees may be eligible to receive grants of Cisco restricted stock units, w

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid pa

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid

The Cisco Specialist works directly with Account Executives, clients, and Cisco, as well as cooperatively with internal cross functional teams to ensure success of the renewals practice. Maintain and reconcile end-user's Cisco contract inventory and proactively manage this process quarterly, annuall

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid pa

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid pa

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid pa

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid pa