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Job DescriptionSalary: $70k-$80k Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary $70k-$80k Department Service Delivery Reports To Service Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for exceptional, communicative client service, a collaborative team culture, and a modern, non-tiered support model where team members are trusted to own problems end-to-end. Were looking for an IT Support Specialist who leads with outstanding customer service, thinks critically and holistically about systems, and deeply enjoys diagnosing and solving complex, technical problems while building strong, professional client relationships. The Role As an IT Support Specialist, youll be a primary, client-facing point of contact, responsible for expertly resolving advanced technical issues, driving long-term and systemic fixes, and continuously improving how support is delivered. This is not a call-center or ticket-churn roleit is a role for an engineer who excels at both technical mastery and client relationship management. Youll work across multiple client environments, communicate proactively and clearly with stakeholders, and take complete ownership from initial request through resolution and follow-up. Success in this role requires both advanced troubleshooting capability and excellent customer-facing judgment and empathy. What Youll Do • Serve as a trusted, client-facing technical authority for escalated and complex support needs, managing both the technical solution and the client's experience., • Expertly diagnose and resolve difficult, non-routine issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and mixed cloud/on-prem environments., • Own issues end-to-end including in-depth investigation, root cause resolution, meticulous documentation, and consistent client communication., • Provide advanced support for networking components such as firewalls, switches, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing, including complex troubleshooting and configuration., • Partner with teammates in a non-tiered support structure that values cross-functional collaboration and shared ownership., • Participate in client projects including migrations, deployments, security initiatives, and system upgrades., • Identify recurring issues and recommend automation, tooling improvements, or process changes., • Maintain clear, accurate documentation and contribute to internal knowledge resources. Experience with all tools is not required. Exposure to several is strongly preferred. • Cloud & Productivity, • Microsoft 365, Azure AD, Intune, • Google Workspace, • Systems, • Windows Server, Active Directory, Group Policy, • macOS with MDM solutions such as Jamf, • Networking & Security, • Meraki, UnifiSonicWall, • VLANs, VPNs, Wi-Fi administration, • Endpoint security and EDR tools, • MSP Tooling, • RMM platforms such as NinjaOne, • PSA tools including HaloPSA, • 25+ years of demonstrable experience in an MSP or fast-paced, multi-client, multi-site IT support environment., • Exceptional troubleshooting skills across systems, networking, cloud services, and security fundamentals. You must be able to diagnose problems beyond level 2 support., • Proven, customer-first mindset with outstanding interpersonal skills and the ability to communicate complex technical concepts clearly and calmly to non-technical users and C-level stakeholders., • High level of comfort diagnosing unfamiliar technologies through logic, research, and experimentation, not just rote knowledge., • High ownership mentality you dont pass problems along, you solve them and manage the client relationship through the entire process., • Proactive approach to improving processes, documentation, and tooling., • Desire to keep learning and expanding technical depth., • Elite Support Culture: Technical excellence paired with deep, consultative client relationships., • Non-tiered Team Structure: Autonomy to solve problems end-to-end, accountability, and direct control over the client's positive outcome., • Variety and Growth: Exposure to diverse environments that rapidly build expert-level troubleshooting skills., • Impact-Driven Work: Your ideas for efficiency, automation, and improvement are encouraged and implemented., • Supportive Culture: Curious, collaborative teammates who value quality work, mutual respect, and strong communication.

Job ID: 554165590 Location: 1111 Stewart Avenue, Bethpage, NY 11714 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary The Senior Optical Network Engineer is a senior technical resource responsible for the deployment, implementation, maintenance, and operational reliability of Lightpath's Metro and Regional Optical Transport Networks. This role focuses on executing network augmentations, integrating optical systems, supporting field operations, resolving complex optical issues, leading migration activities, and ensuring the stability and performance of Lightpath's DWDM/ROADM infrastructure. The Senior Engineer partners closely with Planning, MPLS Engineering, Field Operations, Product, and NMC teams to execute approved designs, maintain network health, standardize configurations, and support large-scale deployment initiatives. They provide Tier-3 escalation support, oversee high-risk change windows, and ensure optical platforms operate at peak performance in alignment with established design and architectural standards. Responsibilities • Execute implementation of approved Metro, Regional, and Access DWDM/ROADM builds and augmentations., • Integrate and turn up optical equipment including transponders, amplifiers, ROADMs, and associated line systems., • Validate power levels, OSNR, channel performance, and spectral configuration during activation., • Commission Ciena 6500/RLS and other approved Lightpath optical platforms., • Coordinate with Field Operations for on-site tasks and ensure work aligns with engineering standards., • Serve as Tier-3 escalation for complex optical impairments, hardware failures, or service-impacting events., • Troubleshoot issues such as low OSNR, span degradation, EDFA/Raman anomalies, dispersion issues, or fiber faults., • Analyze OTDR traces, power measurements, OSA data, BERT results, and fiber characterization reports., • Perform detailed root-cause analysis (RCA) and drive corrective/preventive actions., • Support after-hours maintenance windows as a senior escalation resource., • Create, refine, and enforce Method of Procedures (MOPs) for augmentations, maintenance, and migrations., • Develop operational runbooks, installation guides, and troubleshooting playbooks., • Ensure all work complies with Lightpath engineering standards and change management processes., • Lead multi-site implementation efforts and serve as the senior technical contact across internal teams., • Coordinate with Planning teams to ensure all implementation details aligned with approved design packages., • Work closely with Circuit Design to support provisioning and ensure clean handoff of backbone builds., • Support MPLS, IP, and Capacity Management teams with optical-related dependencies during deployments., • Maintain active engagement with equipment vendors on operational defects, escalation cases, and field issues., • Review and validate vendor software releases, patches, and recommended upgrade paths., • Participate in lab testing, system qualification, and operational acceptance of new hardware/software., • Track equipment health, running software versions, and field notices to ensure continued operational compliance., • Mentor junior engineers, field technicians, and NOC personnel on optical technologies and best practices., • Deliver operational training sessions on optical maintenance, troubleshooting, and platform behaviors., • Participate in cross-functional knowledge sharing across Engineering, Ops, and Planning groups. Qualifications • BS degree in Engineering or Telecommunications (or equivalent experience)., • 5+ Years of Telecommunication experience with strong optical transport background., • Extensive and demonstrated understanding of optical theory, transport technologies and the operation of optical transport systems (including SONET, SDH, DWDM (ROADM and OADM)., • Knowledge and working experience with Ciena 6500 required. Coriant/Tellabs 7100, Adva Optidriver/Fiberdriver, Smartoptics transport shelves is preferred., • Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters., • Experience with field-based work in POPs, carrier hotels, data centers and Central Office environments., • Hands-on experience with major optical vendor platforms (Ciena preferred)., • Proven experience performing network maintenance and executing MOPs., • Strong troubleshooting and problem-solving skills., • Experience with Netcracker preferred or similar Planning and Provisioning tool., • Knowledge and working experience with Ciena Navigator, Adva FSP NM & Tellabs Network Management System (TNMS)., • TL1 and/or Element Management System experience., • Strong working knowledge of Microsoft Office, Streets & Trips, Visio & various operational Support Systems for internal and external presentations and complex network schematics., • Familiarity with Network Management/DCN design., • Experience supporting carrier, enterprise, or hyperscaler optical networks., • Scripting or automation experience is a plus. Soft skills • Ability to work and learn independently., • Ability to grasp abstract concepts and adapt to technology evolutions., • Excellent oral and written communication skills., • Strong project management skills., • Strong decision making and leadership skills., • Ability to build and foster collaborative relationships., • Strong problem-solving skills, self-managed and the ability to multitask., • Ability to influence others to meet desired goals. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $130,000- $160,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Job ID: 554164689 Location: 1111 Stewart Avenue, Bethpage, NY 11714 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting-edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary Lightpath is seeking a Network Facilities Engineerto manage and oversee the critical facility infrastructure to include but not limited to structural, electrical, mechanical and plumbing of our owned and external vendor colocation facilities. Responsibilities include the tracking all assets, scheduling of preventative maintenance, infrastructure upgrades, monitoring of each facility from an infrastructure maintenance, infrastructure upgrade, emergency response,housekeeping, customer support prospective. We're looking for a skilled, enthusiastic colocation operations engineer to help organize and operate several colocation facilities from an infrastructure maintenance and upgrade prospective. This position is responsible for the support of planning, designing, and engineering of power and space allocations within the Lightpath facilities and Datacenters. Individuals in this position are responsible for supporting 100% uptime for the Datacenter and its customers. The power and space solution will also include the budgetary approval process as well as project management of the solution to completion. The Network Facilities Engineer will validate all solutions are complete and meet the quality standards. Also, all necessary databases and systems updates are required. It is expected that he/she will be self-motivated, have a good attention to detail and able to self-manage capital projects with an outstanding professional attitude. Will track all aspects of operations and performance of Critical infrastructure and will submit reports that will result in upgrades-based performance and/or capacity. This position will create and submit MOPs (Method of Procedure) and coordinate all work. These facilities consist of leased space within buildings that have power and cooling for Lightpath and customer electronic equipment as well as leased space within a collocation facility that is either a cage or cabinet where electronic equipment is place and or fiber cross connects inner connect to other spaces within the facility or building. These spaces are also ILA huts along a fiber route from New Jersey to Ashburn VA where Lightpath and Lightpath customers house electronic equipment for their leased fiber network from Lightpath. Responsibilities • Oversee all aspects of critical infrastructure maintenance to include but not limited to HVAC, generators, power plants and site BMS within a facility, including requests, plans to modify infrastructure., • Managing vendor maintenance contracts with to perform quarterly, semiannual and annual maintenance on the structural, electrical, mechanical and plumbing critical infrastructure., • Plan and maintain preventative schedules., • Planning, designing, and allocation of power and space allocations within the Lightpath facilities and Datacenters., • Individuals in this position are responsible for supporting 100% uptime for the Datacenter and its customers. The Planning support will include collecting space and power data on a periodic basis and design for network growth/expansion., • The power and space solution will also include project management, project budget tracking, and the oversight of the solution to completion. The engineer will validate all solutions are complete and meet the quality standards., • All necessary databases and systems data updates are required., • Support of emergency response procedures in case of power outages/failure., • Ensure compliance with Telcordia, OSHA, and company standards for Facilities Capital Projects. Monitor capital projects from planning through completion, ensuring quality assurance and compliance., • Maintain compliance and safety, environmental and regulatory standards that would apply., • Manage facility infrastructure upgrades, projects within a facility from a construction vendor prospective., • Oversee all aspects of external colocation spaces from a quarterly review with colocation vendors to understand uptime performance, maintenance records for critical infrastructure, LP fiber capacity., • Provide data/information for all collocation network growth and augmentation activities within an LP facility as well as external vendor facilities., • Drive process and procedure improvements within the organization. Develop and review MOPs (Method of Procedure) and SOPs (Standard Operating Procedure)., • Support to improve facility, network cost, efficiency, resiliency and reliability., • Provide support to installation and activation teams on fiber connectivity related questions, design and architecture., • Help support customer installations with a Lightpath collocation facility., • Interface with customers or potential customers, as needed., • Continuously build relationships with vendors and suppliers, as needed., • Be available for after hours, nights, weekends and holidays in case of a facility outage or issue. Qualifications • 10 + years' work experience in collocation facility operations, maintenance, planning, engineering, and or infrastructure deployment., • Management of critical systems in telecommunications facilities is preferred., • A good understanding of telecommunication networks and related equipment., • Strong knowledge of general industry networking technologies, including UPS, Generators, and Mechanical systems., • Strong knowledge of DC and AC power infrastructure in telecommunications and Datacenter environment, including UPS, generators, transformers and power distribution systems., • Experience in the installation of large amp-hour Wet Cell and VRLA battery strings., • Familiarity with various test equipment such as Medtronic's, Fluke, etc., • Working knowledge of building codes, environmental regulations, and safety standards., • Excellent documentation of records and reporting and good communication skills., • Familiar with collocation inventory systems, BMS systems, biometric access, video surveillance systems, electrical and cooling infrastructure systems, OSP networks, cross connect understanding., • Proficiency in using Microsoft Office, including advanced features of Excel and Word, as well as Visio and office systems (e.g., Netcracker, SalesForce, etc.)., • Highly organized and strong interpersonal skills to effectively communicate the impact of design alternatives and negotiating agreements within the project team., • Ability to adapt to a changing environment., • Ability to multitask, prioritize and manage time effectively. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $115,000- $125,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Job Description Cyber Security Engineer WHO WE’RE LOOKING FOR We build our culture one hire at a time. Our tireless pursuit of providing our partners with world-class management solutions starts with talking to you. Our goal is simple. We want to build great teams that can help our partners focus on delivering exceptional eye care: the kind of teams people want to be a part of, and the kind of teams our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset. THE OPPORTUNITY AT HAND The Senior Security Engineer will work within Spectrum Vision’s Information Technology organization to ensure the ongoing protection of the applications, systems, network, physical assets, and data of the company and that they are operated under continued alignment with Information Risk and Security policies, standards, and compliance requirements. This will be achieved by ensuring the security tools and processes designed to protect the company’s data, systems, and network are working effectively together. This role is a technical engineering and operations position requiring superior technical design and process-building skills with the ability to advocate and influence positive transformation within the broader IT organization. OUR EXPECTATIONS OF YOU • Must be able to identify and spotlight vulnerabilities on on-premises and remote networks (including cloud operating environments), correct problems, and prevent security breaches, • Develop systems and processes for information risk and security leading practices throughout the company, • requirements and select security technology through RFP / RFI processes, • technical security standards aligned to Information Security policy and client requirements, • Key Risk Indicators and Key Performance Indicators for Security Operations services; monitors for effectiveness and develops performance improvements when necessary., • and Maintain Security Incident Response capabilities and plans and Business Continuity plans, • systems for potential vulnerabilities, • of penetration testing, network security, and the techniques used to expose and correct security flaws, • for proper management of patches to defray business impact while keeping security protocols up-to-date, • computer networks and systems for threats and security breaches, • security incident response and prepare reports on security incidents, • maintains, and implements vendor security assessment plans and conducts vendor security reviews to ensure COMPANY security policies, standards, and external compliance requirements are being met, • draft and development of vendor security related policies, standards, guidelines, procedures, and requirements, • with other security organization members on cross-business / cross-functional opportunities WHAT YOU'LL NEED TO SUCCEED • Bachelor’s degree in related field, • Must have a broad understanding of security technologies including but not limited to firewalls, vulnerability and compliance management solutions, logging and security incident and event management (SIEM) , secure access service edge (SASE) endpoint security, and cloud posture management, and cloud security, • think creatively and innovatively about the information risk and security solutions that can keep data safe while still allowing a business to successful, • have experience in working with regulations and compliance requirements including HIPAA, HITRUST, NIST CSF, ISO 2700x, SSAE-16 (SOC 1, SOC2, SOC3), EU Data Privacy and Security, Privacy Shield, and others, • have experience in developing, executing, and maintaining Security audit plans, audit standards, and vendor security reviews, • have experience in identifying cultural and educational requirements for a diverse population and effectively able communicate audit and technical concepts to them, • are an excellent written and verbal communicator, • proficient with Microsoft Office Suite (Word, Excel, Power Point), • highly collaborative with the ability to properly handle confidential information, • work well independently and in a team environment, and work well in a matrix environment, • able to multi-task, prioritize and meet deadlines, • handle stress well and are comfortable in a high volume environment, • Information Systems Auditor (CISA), • Information Systems Security Professional (CISSP), • in Risk and Information Systems Controls (CRISC), • Information Security Manager (CISM) WHO WE ARE We’re a leading management services organization proudly serving ophthalmology practices and ambulatory surgery centers throughout the Mid-Atlantic and New England regions. We work tirelessly to provide our partners with access to world-class management solutions—including human resources, marketing and patient retention services, finance and accounting services, payroll management, and information technology—so our partners can focus on delivering exceptional eye care. Our leadership team is composed of some of the most experienced individuals in the eye care business. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors and other medical professionals. Our brands include OCLI Vision, Ophthalmic Consultants of Connecticut, Island Eye Surgicenter, New Vision Cataract Center and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic QuadrantTM. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY As a Senior Infrastructure Engineer on the Project Team, you will spend your day implementing some of the latest technology. You will lead projects to implement new technologies across a wide variety of vendors and hardware and more. Projects include but not limited to: Installations (Firewalls, Switches, WAP's, Desktops, Servers, Hosts, SANS), Migrations (Servers, Backup appliances), Onboardings and Tools Deployments. The Project Team is responsible for implementing technical and productivity improvement solutions that revolutionize how entire organizations do business. This is not a ‘break / fix’ job (unless you break it.) Project Team members are the tip of the spear, touching all new technology first, getting the most experience with all facets of the IT lifecycle, and consequently growing their careers the fastest. The salary for this position is $100,000+ (negotiable based on experience). THIS IS A HYBRID ROLE WITH VISITS TO OUR CLIENTS SITES IN WEST/CENTRAL LONG ISLAND. RESPONSIBILITIES • Proven Experience as a Technical Support Analyst or relevant position, • Asses Complex environment Quickly to determine issues or potential issues, • Excellent attention to detail whilst staying focused on the big picture (a successful project), • Effectively and professionally communicate with all levels of an organization, • Motivated to work efficiently and resolve issues as they arise, • A desire to improve skillset by earning industry certifications (We pay), • Good communicator (from interdepartmental to client C level to end user), • Top Notch troubleshooting skills, • Great documentation, • Takes ownership of projects to completion, • 4+ years IT Experience, • 2+ years MSP experience, • 2+ years start to finish deployment of IT solutions, • Proficiency with all current Windows operating systems mandatory, Apple desirable, • In Depth Experience with:, • Meraki, • SonicWALL, • Cisco, • Fortinet, • VMWare, • HPE, • Dell EMC, • Advanced understanding of networking concepts, • Routing, • NAT/BGP/etc, • Switching, • VLAN's, • Certifications are desirable, • Microsoft, • Apple, • SonicWALL, • Cisco, • VMWare Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! Company DescriptionSourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!Sourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!

Job Description RouteSmart Technologies, a leader in vehicle route optimization software technology, is seeking a Cloud Engineer to join our Technology & Security Department. This role will report directly to the Director of Technology & Security and is responsible for implementing, maintaining, and improving our cloud IT infrastructure, systems, and AWS environments. The Cloud Engineer will work closely with the DevOps and Product Development teams to ensure secure, scalable, and efficient cloud operations across our production and development environments. The typical base pay range for this position at the start of employment is expected to be between $120,000–$130,000 per year. RouteSmart Technologies, Inc. has different base pay ranges for different work locations within the U.S., and base pay will vary based on experience. This is a hybrid role; candidates must be able to commute to the office in Melville, NY or Columbia, MD. Candidates must reside within 50 miles and be available to work onsite several days per week. However, we will consider the right candidate for remote work if domiciled in one of the following states: Maryland, New York, Pennsylvania, DC, Virginia, Arizona, California, Colorado, Florida, Idaho, Illinois, Indiana, Minnesota, New Jersey, North Carolina, Oregon, South Carolina, Texas, Washington. Essential Duties & Responsibilities • Assist in researching, designing, and implementing secure, scalable, and cost-effective IT infrastructure, systems, security components, standards, and services., • Maintain, troubleshoot, and resolve issues related to infrastructure, systems, services, security, and accounts., • Continuously monitor the health and performance of the AWS infrastructure, systems, and accounts, identifying issues and implementing solutions for improved efficiency., • Analyze components, logs, services, and specific tools as needed., • Implement, enforce, and configure security policies, controls, services, identity management, and other security measures to protect from unauthorized access and cyber threats., • Stay up-to-date on technology trends and best practices, adapting to evolving cloud IT technologies and management approaches., • Communicate effectively and create accurate documentation of designs, configurations, processes, and procedures., • Collaborate closely with other team members on projects and tasks, ensuring seamless integration and support for IT initiatives., • 5+ years of experience with cloud infrastructure, systems, and security., • Minimum of 3 years of hands-on experience with AWS services., • Strong communication and collaboration skills., • Highly organized with strong analytical and problem-solving abilities., • Ability to work independently and as part of a team., • Commitment to continuous learning and delivering high-quality service. Education & Experience • Bachelor’s degree in Computer Science, Information Systems, Business Technology, or a related field—or equivalent experience., • Proficiency in IT infrastructure, networking, system administration, and security., • Solid experience with AWS services and concepts., • Experience with Infrastructure as Code (IaC) tools such as AWS CloudFormation or Terraform. RouteSmart offers its employees numerous opportunities for professional development. Our goal is to provide our employees the chance to learn and grow as the company grows. We recognize that our employees are our most valuable asset. The work they do is key to our ability to provide high quality service to our clients. We also recognize that our employees are unique individuals with their own lifestyle and interests. RouteSmart Technologies pays a significant share of the cost of benefits for our employees. We believe our investment makes good business sense by helping to create a positive and productive work environment. Among the benefits we offer are: • Medical/Dental/Vision/STD & LTD Plans, • Employer paid Life Insurance Plan, • Employee Training & Development, • 401(k) Retirement Savings Plan w/ Employer Match, • Vacation/Sick/Holiday Leave, • Tuition Reimbursement, • Flex hours, • Casual Dress RouteSmart Technologies is proud to be an equal opportunity workplace. Individuals seeking employment at RouteSmart Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. All candidates must have legal authorization to permanently live and work in the United States. This position does not qualify for sponsorship.

Job Description RouteSmart Technologies, a leader in vehicle route optimization software technology, is seeking a DevOps Engineer to join our Technology & Security Department. This role will report directly to the Director of Technology & Security and is responsible for implementing, maintaining, and improving our development and production operations infrastructure and product environments. The DevOps Engineer will work closely with Product Development, Infrastructure, and Security teams to support the software development lifecycle with a strong focus on automation and AWS cloud services. The typical base pay range for this position at the start of employment is expected to be between $120,000–$130,000 per year. RouteSmart Technologies, Inc. has different base pay ranges for different work locations within the U.S., and base pay will vary based on experience. This is a hybrid role; candidates must be able to commute to the office in Melville, NY or Columbia, MD. Candidates must reside within 50 miles and be available to work onsite several days per week. However, we will consider the right candidate for remote work if domiciled in one of the following states: Maryland, New York, Pennsylvania, DC, Virginia, Arizona, California, Colorado, Florida, Idaho, Illinois, Indiana, Minnesota, New Jersey, North Carolina, Oregon, South Carolina, Texas, Washington. Essential Duties & Responsibilities • Prototype and develop cloud-native architecture solutions in AWS using services such as EC2, S3, DMS, IAM, Route53, RDS, VPC, Lambda, SQS, SNS, EKS, CloudWatch, API Gateway, Cognito, Kinesis, OpenSearch, and more., • Implement and maintain infrastructure-as-code using tools like CloudFormation and Terraform., • Design, manage, and maintain automation for operational tasks and processes., • Develop and maintain roadmaps for AWS infrastructure updates and patches., • Define and deploy monitoring, metrics, and logging systems., • Support initiatives to improve system availability, scalability, and resilience (multi-AZ, multi-region, self-healing systems)., • Stay current with AWS technologies and recommend tools and services for integration into RouteSmart environments., • Automate software builds and deployments (CI/CD)., • Hands-on experience with automated infrastructure and infrastructure-as-code., • Proficiency in at least one high-level programming language (e.g., Java, C#, Python)., • Understanding of REST APIs and JSON., • Knowledge of AWS authentication and security best practices., • Strong organizational and communication skills., • Ability to visually present and communicate architecture and design., • Collaborative mindset with a commitment to high-quality work and continuous learning. Education & Experience • Bachelor’s degree in Computer Science, Information Systems, Business Technology, or equivalent work experience., • 2–4 years of experience working with AWS; AWS certifications are a plus., • Familiarity with modern development and operations methodologies., • Knowledge of serverless and containerization technologies is a plus. Benefits RouteSmart offers its employees numerous opportunities for professional development. Our goal is to provide our employees with the chance to learn and grow as the company grows. We recognize that our employees are our most valuable asset. The work they do is key to our ability to provide high quality service to our clients. We also recognize that our employees are unique individuals with their own lifestyle and interests. RouteSmart Technologies pays a significant share of the cost of benefits for our employees. We believe our investment makes good business sense by helping to create a positive and productive work environment. Among the benefits we offer are: • Medical/Dental/Vision/STD & LTD Plans, • Employer paid Life Insurance Plan, • Employee Training & Development, • 401(k) Retirement Savings Plan w/ Employer Match, • Vacation/Sick/Holiday Leave, • Tuition Reimbursement, • Flex hours, • Casual Dress RouteSmart Technologies is proud to be an equal opportunity workplace. Individuals seeking employment at RouteSmart Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. All candidates must have legal authorization to permanently live and work in the United States. This position does not qualify for sponsorship.

Job Description$85,000 - $115,000 + VIP Bonus Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. As a Software Engineer II, you will be working within an energetic team implementing solutions that support a wide range of customers. You will develop high quality applications. You will also have opportunities to bring your creative ideas to the table to deliver better solutions to our users. If you love technology, have a passion for software, are hungry to learn, and are driven to contribute to a world-class team of engineers, you’re who we are looking for. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: • Contributes independently, • Responsible for developing new features and supporting/bug fixing existing features, • Unit and integration testing, • Debugging issues across the whole stack - OS, DB, applications, and network, • Continued ownership of technical growth including: product and business knowledge, problem solving skills, technical knowledge, process knowledge, • Ability to make decisions in their area of responsibility that help maintainability, reuse, security, and performance, • Ability to diagnose issues and provide solutions for multiple functional and technical areas within a product, • Can independently frame problems and perform relevant research, • Can communicate clearly to explain design decisions, • Self-motivation, • Excellent problem-solving, • Drive to improve, personally and professionally, • Collaboration with peers Qualifications: • Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience, • Experience with Agile software development, • Have a passion for innovating and crafting clean code, • 2-3 years of professional experience with C#, • 2-3 years of professional experience with MSSQL, • Experience with User Interface Design, • Understands the value of unit testing, • Enjoy solving problems through the entire application stack, • Are interested and capable of learning other programming languages as needed. Additional Requirements and Details: • Travel required up to 10% of the time., • Occasional lifting and/or moving up to 10 pounds., • Frequent repetitive hand and arm movements required to operate a computer., • Specific vision abilities required by this job include close vision (working on a computer, etc.). Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job Description Summary: Parabit Systems, Inc., a leading innovator in security and self-service solutions, is seeking an experienced and highly skilled Firmware Engineer - Embedded Systems Designer to participate in all phases of firmware and embedded systems design, development, integration, and maintenance for our product lines. The ideal candidate will have deep expertise in embedded systems architecture, microcontroller programming, and hardware-software interoperability, with the ability to work collaboratively across engineering disciplines to deliver reliable, high-performance solutions. This role demands strong problem-solving skills, meticulous attention to detail, and a commitment to secure, scalable, and maintainable designs. You will be involved in the complete product lifecycle, from conceptual design and prototyping to release-to-manufacturing, field deployment, and product support. Candidates should possess excellent verbal and written communication skills, the ability to manage multiple projects simultaneously, and a strong focus on meeting deadlines without compromising quality. Primary Responsibilities: • Design, develop, and maintain firmware for access control, monitoring, and self-service equipment, ensuring seamless integration with enterprise-level management software and cloud-based platforms., • Contribute to system architecture, hardware interface design, and embedded application development., • Implement secure coding practices and ensure compliance with relevant cybersecurity and industry standards (e.g., NIST, FIPS, ISO)., • Develop and maintain communication protocols for embedded systems, including TCP/IP, UDP, SPI, I²C, UART, RS-232/485, USB, and Bluetooth., • Perform system-level testing, validation, and debugging using development tools, emulators, and simulation environments., • Create and maintain comprehensive technical documentation, including design specifications, test procedures, and release notes., • Enhance existing products with new features, security updates, and performance optimizations., • Collaborate with hardware engineers, software developers, QA engineers, and field teams to ensure product reliability and successful deployment., • Provide customer-facing technical support both remotely and on-site as needed., • Coordinate internal build activities, ensuring smooth workflow across engineering projects. Job Requirements: • Bachelor's degree in Computer Engineering, Electrical Engineering, or related field., • Minimum 10 years of experience in embedded systems design and development., • Proficiency with Microchip PIC family hardware, MPLAB IDE/IPE, and compilers; experience with other MCU platforms and RTOS environments is a plus., • Strong programming skills in C for embedded systems; experience with C#, VB, and .NET for tools and UI development preferred., • SQL database experience for configuration, logging, or device management integration is desirable., • Advanced understanding of network communication protocols (TCP/IP, UDP) and embedded communication standards (SPI, I²C, UART, RS-XXX, USB, Bluetooth, etc.)., • Expertise in state machine design and implementation., • Experience integrating embedded systems with cloud services, IoT frameworks, or remote management platforms preferred., • Demonstrated ability to document, test, and validate complex designs to ensure performance, security, and maintainability., • Strong multitasking capabilities with a proven record of delivering projects on time. Why Join Parabit: Parabit Systems is focused on growth, innovation, and developing leaders. We provide a collaborative and challenging environment where engineers work on advanced technology that impacts industries worldwide. As an equal opportunity employer, we value diversity and encourage all qualified individuals to apply. To Apply: Please email your resume to . All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.

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