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Job Description Join the Global Leader in Vibe Dining! Why Join Our Team? Comprehensive Benefits Package · Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits. · Voluntary Short Term Disability Insurance – Employee Paid. · Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance – Employee paid. · Traditional and Roth 401(k) Plan – All Employees Exclusive Perks & Growth Opportunities · Employee Dining Discounts and/or Complimentary Onsite Meals · Career Development & Limitless Growth Opportunities · If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations. · Paid Time Off · Employee Assistance Program (EAP) · Commuter and Dependent Care Benefits What You’ll Do As a Server Assistant, you will play a crucial role in supporting our service team, ensuring tables are set, food is delivered efficiently, and guests receive an unparalleled dining experience. Your mission is to anticipate guest needs, assist servers, and help maintain THE ONE GROUP’s high standards of service. Key Responsibilities • Provide exceptional guest service, ensuring an elevated and memorable dining experience, • Work closely with servers to deliver food, answer guest questions, and maintain table standards, • Run food and drinks efficiently while ensuring accuracy and proper table placement, • Pre-bus tables, remove used tableware between courses, and reset tables promptly, • Clear, clean, and reset tables quickly to maintain seamless service flow, • Maintain restaurant cleanliness, ensuring service areas and dining spaces are neat and organized, • Assist with table setups, stocking service stations, and additional front-of-house tasks as needed, • Communicate effectively with team members to enhance efficiency and service speed, • Guest-first mindset with a passion for hospitality and service excellence, • Ability to multi-task and work efficiently in a high-volume environment, • Excellent communication and teamwork skills, • Strong attention to detail and ability to anticipate guest and server needs, • Must be able to stand for extended periods, carry trays, and lift t20 lbs., • Ability to work nights, weekends, and holidays This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility.

Job Description Join the Global Leader in Vibe Dining! Why Join Our Team? • Comprehensive Benefits Package, • Medical, Dental, and Vision Insurance, • Group Life and Disability Insurance, • Group Accident, Hospital Indemnity, and Critical Illness Insurance, • Traditional and Roth 401(k) Plan, • Exclusive Perks & Growth Opportunities, • Employee Dining Discounts and/or Complimentary Onsite Meals, • Career Development & Limitless Growth Opportunities, • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations., • Employee Assistance Program (EAP) As a Server here, you will play a vital role in delivering exceptional service while creating an exciting and welcoming atmosphere for our guests. Your mission is to anticipate guest needs, provide expert recommendations, and ensure every guest leaves with a memorable experience. Key Responsibilities • Greeting guests warmly and guide them through the Vibe Dining experience, • Provide detailed knowledge of the menu, specials, and beverage pairings, • Take accurate food and beverage orders, entering them into the POS system, • Deliver food and beverages promptly, ensuring proper presentation and accuracy, • Monitor guest satisfaction, address concerns professionally and efficiently, • Assist team members as needed to maintain a smooth and seamless service flow, • Perform opening and closing side work as assigned by the management team, • Maintain clean and organized service areas throughout the shift, • Previous serving experience in a high-volume, upscale dining environment preferred, • Strong knowledge of food, wine, and cocktails with a passion for hospitality, • Ability to multi-task, work under pressure, and thrive in a fast-paced setting, • Excellent communication skills and a guest-first attitude, • Ability to stand, walk, and carry trays for extended periods This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility.

Job Description Join the Global Leader in Vibe Dining! Why Join Our Team? • Industry-Leading Compensation:, • Up to 10% of the base salary in performance-based bonuses, • Competitive Pay, • Comprehensive Benefits Package, • Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits., • Voluntary Short Term Disability Insurance – Employee Paid., • Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance – Employee paid., • Traditional and Roth 401(k) Plan – All Employees, • Exclusive Perks & Growth Opportunities, • Employee Dining Discounts and/or Complimentary Onsite Meals, • Career Development & Limitless Growth Opportunities, • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations., • Paid Time Off, • Employee Assistance Program (EAP) As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You’ll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere. Key Responsibilities • Operations Leadership, • Oversee daily restaurant operations, including front-of-house and back-of-house management, • Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience, • Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations, • Organize and supervise staff shifts, ensuring optimal floor coverage, • Implement and uphold company policies and hospitality standards, • Team Development & Staffing, • Recruit, hire, and onboard top talent to build and maintain a high-performance team, • Train and mentor employees in customer service best practices and operational excellence, • Conduct performance appraisals and provide constructive feedback to improve productivity, • Foster team morale and motivation, ensuring a collaborative and high-energy work environment, • Guest Satisfaction & Brand Development, • Deliver superior service and maximize customer satisfaction, • Handle guest concerns with professionalism and efficiency, ensuring positive resolutions, • Uphold THE ONE GROUP’s brand image and develop initiatives to enhance its local presence, • Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships, • Recommend creative ways to attract new guests, including social media engagement and promotions, • Financial & Business Performance, • Monitor restaurant revenue and expenses, ensuring profitability and cost control, • Identify areas to optimize sales, reduce waste, and improve overall financial performance, • Work with leadership to develop marketing and promotional strategies to increase guest traffic, • Create detailed reports on weekly, monthly, and annual revenues and expenses, • Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager, • Strong customer service background with a focus on guest experience and operational excellence, • Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients, • Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.), • Strong leadership, communication, and problem-solving skills This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility.

Job Description #parttime Reports To: The Client Services Supervisor, Client Services Manager, or equivalent leadership. Schedule: Monday–Sunday| 7:00 AM – 4:00 PM / 4:00 PM – 12:00 AM (Day and Mid shift) Be the Voice of New York City Top of the Rock at Rockefeller Center is one of New York City's most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support our peak season operations, we're seeking outgoing, high-energy, and service-driven TOUR GUIDES who thrive in a fast-paced environment and take pride in delivering exceptional guest experiences. As a Tour Guide, you are the face of Top of the Rock — greeting and guiding visitors, sharing engaging stories about the Observation Deck, Rockefeller Center, and New York City, and ensuring every guest leaves with lasting memories. This seasonal opportunity provides valuable experience within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs. Why This Role Matters As a Tour Guide, you are more than a narrator — you are a storyteller, educator, and ambassador for Top of the Rock. Every interaction you have leaves visitors with a lasting impression of New York City and the iconic experience of Rockefeller Center. What You'll Do • Greet, guide, and register visitors with warmth and professionalism, • Lead groups of 10–25 guests safely and confidently, • Share accurate, engaging stories about the Observation Deck, Rockefeller Center, and NYC, • Field guest questions and provide thoughtful, enthusiastic answers, • Continually learn and deepen your knowledge of the site and surrounding history, • Operate wireless tour equipment and adapt to indoor/outdoor conditionsWhat You Bring, • Outgoing, enthusiastic, and service-driven personality, • Strong communication skills in English, • Passion for history, art, architecture, or NYC landmarks preferred, • Punctual, reliable, and comfortable leading groups, • Ability to work flexible shifts, including mornings, evenings, weekends, and holidays, • Team player with a positive, professional attitudePhysical Requirements, • Walking and standing for the majority of the shift, • Flexibility to work indoor/outdoor tours and changing weather conditions Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description #parttime Reports To: The Client Services Supervisor, Client Services Manager, or equivalent leadership. Schedule: Monday–Sunday| 7:00 AM – 4:00 PM / 4:00 PM – 12:00 AM (Day and Mid shift) Be the Voice of New York City Top of the Rock at Rockefeller Center is one of New York City's most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support our peak season operations, we're seeking outgoing, high-energy, and service-driven TOUR GUIDES who thrive in a fast-paced environment and take pride in delivering exceptional guest experiences. As a Tour Guide, you are the face of Top of the Rock — greeting and guiding visitors, sharing engaging stories about the Observation Deck, Rockefeller Center, and New York City, and ensuring every guest leaves with lasting memories. This seasonal opportunity provides valuable experience within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs. Why This Role Matters As a Tour Guide, you are more than a narrator — you are a storyteller, educator, and ambassador for Top of the Rock. Every interaction you have leaves visitors with a lasting impression of New York City and the iconic experience of Rockefeller Center. What You'll Do • Greet, guide, and register visitors with warmth and professionalism, • Lead groups of 10–25 guests safely and confidently, • Share accurate, engaging stories about the Observation Deck, Rockefeller Center, and NYC, • Field guest questions and provide thoughtful, enthusiastic answers, • Continually learn and deepen your knowledge of the site and surrounding history, • Operate wireless tour equipment and adapt to indoor/outdoor conditionsWhat You Bring, • Outgoing, enthusiastic, and service-driven personality, • Strong communication skills in English; Portuguese and Spanish required; additional languages a plus, • Passion for history, art, architecture, or NYC landmarks preferred, • Punctual, reliable, and comfortable leading groups, • Ability to work flexible shifts, including mornings, evenings, weekends, and holidays, • Team player with a positive, professional attitudePhysical Requirements, • Walking and standing for the majority of the shift, • Flexibility to work indoor/outdoor tours and changing weather conditions Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Client Services Supervisor Position Summary The Client Services Supervisor – Print & Mail Services is responsible for overseeing daily print and mailroom operations at Moody's while ensuring service excellence, operational efficiency, and strong client partnership. This role provides hands-on operational leadership, supervises onsite staff, maintains production standards, and serves as the primary escalation point for print and mail-related services. Leadership & Client Partnership • Serve as the primary onsite lead for Print & Mail Services operations., • Act as the main point of contact for Moody's stakeholders regarding services., • Proactively engage clients to ensure a best-in-class customer experience., • Address service escalations and implement corrective action., • Participate in operational meetings and provide updates to leadership. Operational Oversight • Supervise and coordinate daily mailroom and print production activities., • Oversee sorting, organizing, and distribution of incoming mail and packages., • Ensure accurate logging and tracking of courier deliveries and outbound shipments., • Monitor print queue, production timelines, and service level adherence., • Ensure compliance with safety standards including lifting protocols (up to 50 lbs.). Print Production & Quality Control • Review job orders to confirm specifications and production timelines., • Ensure high-quality production of black-and-white and color print jobs., • Oversee finishing services including mounting, trimming, laminating, and binding., • Conduct quality control checks to maintain presentation standards., • Identify process improvement opportunities to enhance efficiency. Equipment Management & Vendor Coordination • Maintain print equipment in optimal working condition., • Perform first-level troubleshooting and coordinate service calls., • Serve as liaison with equipment vendors and service providers., • Minimize downtime through proactive monitoring. Inventory & Administrative Management • Manage paper and supply inventory levels., • Monitor usage trends and forecast supply needs., • Maintain accurate service logs and operational documentation., • Ensure compliance with SPS reporting standards. Financial & Performance Accountability • Support cost control initiatives and operational efficiency targets., • Monitor staffing levels and overtime to align with budget., • Track service metrics and KPIs (volume, turnaround time, quality)., • Contribute to business reviews and performance reporting. Qualifications • High school diploma or equivalent required; Associate's degree preferred., • 2–5 years of experience in print production, mailroom, or workplace services., • Prior supervisory experience preferred., • Proficiency in Microsoft Office Suite., • Strong leadership and client-facing communication skills., • Ability to lift up to 50 lbs. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$25—$26 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionDescription: Full-time Salary: $60K Location: New York Who we are: Continuum is a Managed Service TV advertising platform—making the buying and execution of linear TV advertising easier, faster, and more effective. Our proprietary platform is the industry’s only true linear TV exchange, connecting directly into cable, broadcast, and streaming inventory. This allows us to plan, activate, and optimize campaigns end-to-end within a single system for agencies and advertisers. We replace the manual, RFP-based buying process with an exchange model that predicts the availability and price of linear inventory—powered by automation, data, and expert media stewardship. The result: more effective reach, faster execution, and a unified view of campaign performance. We’re a team of around 80 people—independent, competitive, profitable, and proud of it. Headquartered in Denver, Colorado, with offices in New York and Cardiff, Wales, we’ve built a culture anchored in respect, trust, curiosity, and grit. We invest in our people through generous benefits, meaningful profit sharing, and an environment that values both performance and perspective. About the Role: The Client Manager position is a cornerstone role on Continuum Media’s Client Service team and plays a critical part in supporting our sales initiatives. This role is ideal for someone who thrives in a collaborative environment while also being self-sufficient and comfortable working independently. You’ll use your communication, analytical, and organizational skills to manage multiple accounts across Account Executives, while supporting planning teams and other departments as needed. What We’re Looking For • Minimum 2 years’ experience in advertising, • Candidate must be extremely detail-oriented, organized, and a dedicated team player, • Ability to multi-task and prioritize in a fast-paced environment, • Excellent interpersonal communication and writing skills, • Comfortable interacting with partners and clients, • Must be proficient in all Microsoft office properties, • Positive attitude, friendly demeanor, and team player Reporting to the Manager, Client Services, this role support to Ad Sales team and collaborates across all internal operations teams. Your responsibilities include, but are not limited to: • Manage the day-to-day maintenance of an assigned account list, • Communicate both internally across all teams along and externally with clients and partners, • Learn and master the use of our proprietary tools, • Assist Planning teams, • Confirm and execute client orders, • Prepare weekly post log reports and final campaign posts and analysis, • Deliver timely reporting to clients, • Collaborate with internal teams on campaign analysis and optimization, • Become an expert in the sales and operations processes, • Act as a liaison between sales, planning, traffic, accounting, and our clients and partners, • Work with the business intelligence team on specific client requests We provide an environment where employees can grow, develop their skills, and build meaningful careers. Through training opportunities, conference attendance, and access to online learning, we support continuous development. • 100% employer-paid premiums for medical, vision, dental, and disability insurance, • Participation in employee profit-sharing bonuses (subject to company performance), • Unlimited PTO, • Life Insurance, EAP, HSA with employer contribution, Pet Insurance option, • Vacation Incentive Program, • Hybrid In-Office/Remote Work Schedule, • 401K company match, • Continued education/career growth financial support

Job DescriptionSalary: $24-26 per hour Company Overview: True Care is a LHCSA providing outstanding home care service in the New York Metropolitan area, upstate New York, Westchester and Colorado (under the Andrea's Angels name). Our passionate dedication to our clients sets True Care apart. We work with our clients individually to ensure their satisfaction and comfort with the paraprofessionals caring for them. It is our mission to continue to raise the standard of homecare services. We are committed to providing the highest level of care by maintaining excellence in sta, procedures, and responsiveness. The True Care team is Healthcare professionals who are committed to helping our patients and caregivers experience the most excellent care. Position title: Home Care Client Services Coordinator Location: Full-time Monday-Friday 9 am-5 pm onsite in Brooklyn, NY Position summary: TheHome Care Client Services Coordinatoris responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange, • Successfully maintain a caseload of 90-115 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others Required Qualifications: • High School diploma/ GED equivalent, • Knowledge of HHAeXchange is highly preferred, • Bilingual Fluency in Spanish, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description We are seeking a reliable and detail-oriented Client Service Associate to join our team. The ideal candidate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and pantry supplies, while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills, including spreadsheet and document creation. Key Responsibilities: Mailroom Operations: • Process outgoing shipments, including FedEx and other carriers., • Assist with large mailings, shipments., • Receive and distribute incoming mail and packages. Print Requests/Fleet Management: • Process print and reprographics requests., • Check and submit service requests for all printers. Pantry Maintenance: • Conduct scheduled pantry sweeps., • Restock pantry supplies., • Monitor and order pantry supplies. General Office Support: • Assist with organizing office events and setups, • Lift and move boxes weighing up to 40 lbs safely., • Collaborate with the onsite team to support day-to-day office operations. Supply Management: • Restock office supplies as needed., • Maintain inventory records for office supplies., • Advise office team when and what reordering /replenishment is required in a written format. Requirements: • Strong attention to detail and organizational skills, • Ability to lift and move boxes up to 40 lbs., • Basic knowledge of shipping processes, particularly FedEx (preferred but not required)., • Willingness to learn, grow and participate in an open plan office environment. Open to learning and acquiring new skillsets in spreadsheet creation and document preparation., • A positive attitude and ability to work both independently and contribute as part of a team. Preferred Skills: • Familiarity with basic office software, including Excel and Word., • Previous experience in inventory management, print production, or mailroom operations., • Good organizational skills, comfortable with paperwork, recording keeping, note taking . Work Environment: • This role involves physical tasks such as lifting and moving boxes and organizing supplies., • Office-based position with a focus on hands-on tasks., • Respectful and comfortable working with all levels of management and support staff., • Comfortable and amenable to juggling a variety of tasks , shifting priorities but remaining on track and finishing EOD goals and tasks., • Responsible ,dependable and cognizant that a team effort is a group effort . Innate willingness to pitch in and assist where called up and work with different departments and personnel in addition to onsite team. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$18.50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. The Porter provides routine cleaning and custodial maintenance of the property's exterior. They are responsible for maintaining the clean and hygienic condition of the property's premises and facilities. RESPONSIBILITIES: • Assist with repairing and maintaining the community features., • Ensure a safe and clean-living experience for our residents., • Maintain a high-level of customer service., • Walk the property daily, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal., • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • General interest in custodial and/or maintenance work and an ability to demonstrate mechanical aptitude., • Availability to work a flexible schedule, including weekends and being on call. Salary Range$22—$23.82 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description📌 About Alpaca Health Alpaca Health is a business-in-a-box for autism care providers to launch, run, and grow independent practices. We help clinicians get in-network with insurance, find their first caseload of clients, and eliminate admin overhead with an AI-powered EHR. We believe the future of healthcare should be led by clinicians, not corporations, and are dedicated to helping clinicians become owners. We're growing fast, 30% MoM, and we're just getting started. Our top priority is helping clinician-entrepreneurs and families connect and thrive. Today, we operate in Texas and Colorado, but we’re excited to open up 4 more states in 2026. We’ve raised $12M+ from leading VCs including Core Innovation Capital, Adverb Ventures and South Park Commons. 🎯 Role: Customer Success Manager We are hiring a Customer Success Manager to help autism care practices succeed on the Alpaca platform. This role goes far beyond traditional customer success. It is about helping providers grow sustainable, high-quality, and revenue-generating practices. The reality is - in order to run an ethical ABA practice, clinicians and, by extension, Alpaca need to understand the financials of the practice. You will work closely with clinicians and practice owners to strengthen operations, decrease time-to-intake, and deliver higher-quality outcomes to more families. You will act as a trusted advisor, operator, and growth partner. This is a high-ownership role with direct impact on provider outcomes and company performance. What You’ll DoAct as a strategic advisor to providers * Build trusted relationships with clinicians and practice owners. * Diagnose practice challenges and develop actionable growth plans. * Track performance metrics and ensure providers are progressing toward goals. * Share best practices across the network to improve clinical and business outcomes. Improve product adoption and operational excellence * Help providers use Alpaca’s tools effectively to run their practice. * Surface workflow issues and collaborate with Product and Operations to improve systems. * Translate real-world provider feedback into scalable playbooks and process improvements. Own outcomes, not just activity * Measure success through provider growth, retention, and revenue performance. * Prioritize high-impact work rather than routine check-ins or reactive support. * Step into ambiguous situations and move them forward with urgency and structure. Drive practice growth and revenue outcomes * Partner with clinicians to understand weekly billable hours and optimize utilization, scheduling, cancellations, etc. * Identify operational bottlenecks across intake, scheduling, authorizations, documentation, and billing. * Support providers in hiring, staffing planning, and scaling their services responsibly. 🧠 Who We’re Looking For This role may be a strong fit if you are: * A BCBA who wants to move into a growth, operations, or business leadership role. * An operator with experience in ABA, behavioral health, healthcare practice management, or provider networks. * A high-ownership generalist from consulting, startup operations, or healthcare strategy who is excited to work directly with clinicians. We especially value candidates who: * Work incredibly hard - this is not a 9-5, we expect team members to focus on getting the outcomes, regardless of the hours it requires. Typically, team members are in the office from 9:30 to 7:30 on weekdays with weekends as time for deep work and preparing for the week ahead. * Think like owners and care deeply about real outcomes. * Are comfortable working in fast-moving, high-accountability environments. * Can turn messy operational realities into structured plans. * Communicate clearly and build trust quickly. * Are data-driven and comfortable working with performance metrics. * Are ambitious and excited to grow into leadership roles as the company scales. NYC-based candidates preferred. We work primarily in person. 🚀 Why Join * Direct impact on families and clinicians from day one. * Real ownership over provider growth and network performance. * Exposure to company-building across product, operations, and go-to-market. * Fast learning curve and strong leadership growth opportunities. Compensation 💵 Competitive salary 📈 Meaningful equity 🏥 Health benefits 🏖️ Flexible PTO Compensation Range: $80K - $160K

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. The Security Manager provides strategy and activities related to information security and physical security of the property(s). The Security Manager provides leadership and direction to a team responsible for designing and implementing an overall enterprise security strategy, program and architecture that minimizes information related to loss and meets client and regulatory requirements. RESPONSIBILITIES: • Assists in loss control procedures., • Coordinates information from the VP and other supervisors with the Security staff that meets all Fairstead Management requirements., • Develop Security staff through training and example., • Ensure correct and orderly flow of activities from shift to shift., • Lead investigations of security matters., • Monitor shift security reports and activity logs., • Supervise shift activity, including reports and incidents, patrolling, dispatching, activity logs, and all other activity on shift, • Effectively coach, council and review the performance of guards to ensure they are properly and effectively conducting their day-to-day duties., • Make recommendations regarding security matters., • Maintain current certification in first-aid and CPR., • Understand and be able to apply effective apprehension techniques and arrest procedures in accordance with State Criminal Procedure Law and Penal Law., • Know fire procedures., • Ensure that the Security staff maintain a high visibility profile throughout the community., • Make periodic community patrols including guard area, package rooms, outer perimeters of property, parking lots, and facilities of resident access., • Relay pertinent information to relief shift., • Be able to administer first-aid when necessary., • Recognize and report safety hazards., • Monitor energy conservation controls and implement corrective action when necessary., • Maintain effective communications with all managers and employees., • Effectively handle any Security related situations that arise on their shift, keeping the best interests of the community in mind., • Ensure compliance with FM (Facility Management) and Security S.O.P.s and L.S.O.P.s., • Observe and report any security breaches., • Assist GM in any other areas deemed applicable., • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Must have at least 3-5 years of related experience., • Must have strong working knowledge of pertinent law and the law enforcement community., • Must have experience with business continuity planning, investigations, risk management etc., • Great Communication and Interpersonal Skills., • Knowledgeable in information technology and information security., • Ability to effectively evaluate and assess immediate security needs and requirements., • Ability to handle company confidentiality and sensitivity of security issues., • Valid NY State Security License required., • Certified in First Aid and CPR., • Able to effectively present information and respond to questions from management, vendors, and associates., • Accurate with a strong attention to detail. Salary Range$83,000—$85,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Hi, we're Oscar. We're hiring an Senior Manager, Clinical & Disease Specific Insurance Solutions to join our Insurance Product Development team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Senior Manager, Clinical & Disease Specific Insurance Solutions, owns the end to end lifecycle of insurance products designed to serve members with specific clinical needs or disease profiles (e.g., diabetes, COPD). This role is accountable for product strategy, benefit design, launch, performance management, and ongoing optimization, ensuring plans improve access, remove barriers to care, improve clinical outcomes, and affordability, while remaining compliant and operationally scalable. You will report into the Vice President, Insurance Product Innovation and Development Work Location: This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. #LI-Remote Pay Transparency: The base pay for this role is: $149,040 - $195,615 per year in New Jersey, New York, and California. The base pay for all other locations is: $134,136 - $176,053 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: * Clinical & Disease Specific Plan Strategy & Design * Own the full end to end lifecycle of clinical and disease specific insurance products from ideation/strategy and benefit design through launch, performance management, and optimization aligned to outcomes, regulatory requirements, affordability and growth objectives * Build and manage business cases for new and existing products, including financial modeling, membership projections, and ongoing performance tracking against goals * Analyze product performance using financial and membership metrics to forecast results, identify risks and opportunities, and inform decision-making * Lead benefit design for disease-specific plans, including augmenting existing offerings, remediating underperforming designs, and introducing new benefit structures informed by clinical insight, utilization patterns, and product performance * Design and manage product portfolios aligned to defined clinical populations, such as members with chronic conditions, high cost, or high utilization profiles, or condition specific care needs * Contribute to annual planning, roadmap development, and prioritization for clinical and disease-specific products * Identify risks, gaps, and opportunities across benefit design, performance, affordability, and access, recommending corrective actions as needed Execution, Filings and Regulatory Alignment * Responsible for execution of clinical plan designs through internal approvals, filings and supporting documentation * Partner with regulatory and legal teams and incorporate federal and state regulatory guidance, clinical mandates and medical policy changes into plan designs and pricing inputs. * Ensure compliance with all applicable laws, regulations, and internal governance standards Cross Functional Leadership & Collaboration * Serve as the primary product directly responsible individual (DRI) for clinical plans, coordinating all necessary plan aspects across Clinical, Actuarial, Network, Medical Affairs, Finance, Legal and Compliance Performance & Optimization * Develop and maintain regular performance reporting and product look-backs, assessing financial, clinical, operational, and outcomes across disease-specific populations * Lead cross-functional execution for clinical product enhancements, pilots, and issue resolution * Compliance with all applicable laws and regulations * Other duties as assigned Requirements: * 6+ years of experience developing, managing, or supporting commercial insurance products, including clinical programs and disease-specific product offerings * 5+ years of experience and Understanding of clinical policy, utilization management, quality programs and regulatory requirements (ACA, state mandates, CMS guidance, etc…) * 3+ years multi-year experience with ACA, including individual market place and small group products * 3+ years demonstrated ownership of end to end product lifecycle management * 3+ years experience and proven ability to lead cross-functionally in highly regulated, matrixed and sometimes vague environments * 3+ years experience making Strong analytical and data-driven decisions with Ability to translate population-specific insights into product and benefit design decisions Bachelor's degree in business, healthcare, public policy, analytics, or related field * Experience developing or managing clinically differentiated health plans. * Familiarity with medical policy development, clinical governance and provider models. * Experience supporting regulatory filings and audits * Experience developing or managing products for chronic conditions, high-utilizer populations, or disease-specific cohorts * Experience with business intelligence tools, experience with SQL, Excel, or similar tools * Experience incorporating clinical outcomes, quality measures, and care management programs into product design * Background in population health, value-based care, or care delivery innovation a plus This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description 🌟 Facilities Services Associate Location: New York, NY 10001 Schedule: Mon - Fri 12:30 pm - 9:30 pm Employment Type: Full-time | Onsite We're looking for a reliable, energetic Facilities Services Associate to join our team! If you enjoy hands-on work, take pride in keeping spaces clean and functional, and thrive in a service-oriented environment, this role is for you. As a key member of our facilities team, you will support daily office operations, provide exceptional customer service to employees and clients, and help maintain a safe, clean, and efficient workplace. 🛠️ What You'll DoFacilities & Office Support • Maintain cleanliness and organization in offices, kitchens, pantries, restrooms, and conference rooms, • Set up conference rooms and support company events, • Restock kitchen supplies, pantry items, and copy/printer areas, • Assist with office moves, basic furniture handling, and equipment inventory, • Perform simple repairs; report more complex issues to the Facilities ManagerMailroom & Package Handling, • Receive, scan, sort, log, and distribute incoming mail and packages, • Prepare and process outgoing mail, • Deliver packages throughout the office and maintain accurate tracking records, • Operate postage and mail-handling equipmentFitness Center Support, • Provide coverage in the fitness center as needed, • Restock towels, clothing, and toiletries, • Maintain cleanliness of locker rooms, showers, and restroomsFront Desk & Business Center Assistance, • Answer phones and support clients at the front desk when needed, • Assist with copy/print tasks and conference room setup, • Serve as backup to reception staff✔️ What You Bring, • 1+ year experience in facilities, office services, mailroom, retail, hospitality, or a similar role, • Strong communication skills and a customer-first mindset, • Ability to work both independently and as part of a team, • Tech comfort: handheld scanners, email, Word/Adobe, messaging tools (Teams/Slack/Google), • Professional, positive, and reliable attitude, • Willingness to learn new equipment and maintenance skills (burnishers, auto scrubbers, etc.)💪 Physical Requirements, • Ability to stand for long periods, • Ability to lift 40–50 lbs regularly and push/pull carts up to 60 lbs, • Capability to bend, kneel, walk, and perform hands-on tasks, • Manual dexterity for office equipment (phones, copiers, binding tools, etc.)📌 Additional Details, • Training provided for all responsibilities, • Duties may change based on business needs Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. RESPONSIBILITIES: • Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act., • Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook., • Develops responses to regulatory agencies in coordination with the Compliance Department., • Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements., • Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews., • Assisting tenants with requests, questions, problems, and complaints., • Monitors tenant and complex-wide arrears and litigation cases., • Document lease violations and coordinate evictions., • Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs., • Alerting staff of move-ins, move-outs, and any emergencies., • Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations., • Coordinate vendor bids and contractor quotes., • Conduct and document unit inspections., • Conduct bi-annual walk-throughs with the Building Superintendent., • Create reports for review to ensure all buildings under the PM's responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed., • Provide and obtain updates on various ongoing construction projects/unit renovations., • Work with the construction team on avoiding violations, inspections, and necessary access., • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12 paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management)., • COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification., • Bachelor's degree preferred., • EIV experience., • Yardi experience preferred., • TCS certification for tax credit properties., • Experience in Affordable Housing, • Proficient in Microsoft Office Suite. Salary Range$90,000—$110,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. RESPONSIBILITIES: • Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act., • Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook., • Develops responses to regulatory agencies in coordination with the Compliance Department., • Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements., • Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews., • Assisting tenants with requests, questions, problems, and complaints., • Monitors tenant and complex-wide arrears and litigation cases., • Document lease violations and coordinate evictions., • Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs., • Alerting staff of move-ins, move-outs, and any emergencies., • Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations., • Coordinate vendor bids and contractor quotes., • Conduct and document unit inspections., • Conduct bi-annual walk-throughs with the Building Superintendent., • Create reports for review to ensure all buildings under the PM's responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed., • Provide and obtain updates on various ongoing construction projects/unit renovations., • Work with the construction team on avoiding violations, inspections, and necessary access., • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12 paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management)., • COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification., • Bachelor's degree preferred., • EIV experience., • Yardi and Realpage experience preferred., • TCS certification for tax credit properties., • Experience in Affordable Housing, • Proficient in Microsoft Office Suite. Salary Range$73,000—$75,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. Fairstead is seeking a Violations and Compliance Coordinator to handle NYC Agency Laws, Regulations, and Violations pertaining to portfolio compliance as it relates to facilities. The ideal candidate is organized and can consolidate large amounts of data from different sources to organize best and support the Property Management Team. RESPONSIBILITIES: • Maintains and tracks progress of all NYC Portfolio wide compliance items, • Tracks and ensures completion of all annual and periodic facilities compliance/inspection items including window guards, fire safety, boilers, elevator records, sprinkler/standpipes, and other required inspections, • Ensures the required inspections of façade (FISP), sprinkler, backflow, boiler, fire extinguishers and standpipe inspections are conducted and code compliant, • Manages and Leads close out process for all violations including tracking and periodic internal reporting, • Investigates and researches building violations set forth on each property, e.g., FDNY, DOB, ECB DOMH, DEP, etc., • Tracks and ensures commercial tenants are compliant with their lease obligations, • Performs additional administrative work as needed to best support the Property Management team and company as a whole, • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount. To perform the job successfully, the following skills and/or experience is required to qualify for the position. • Experience working in either Property Management with a focus on facilities compliance or have a background in expediting., • Experience with managing complaints and violation removal in NYC, • Highly organized, • Detail Oriented, • Experienced with closing out permits and violations., • Extensive knowledge of: HPD, DOB, ECB procedures, guidelines and hearings and FDNY & DHCR procedures and guidelines., • Elevator and Boiler Annual Inspections, • Ability to handle multiple tasks including violations, certificate of corrections, hearings, submissions, and court cases in a simultaneous manner., • Ability to effectively communicate across cultures and different levels of skill and education, specializing in compliance and property management relations., • Requires exceptional written/verbal communication and organizational skills., • Reporting using various Microsoft Suite programs. Exact compensation may vary based on skills, experience, and location. Salary Range$26—$36 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Senior Community Manager to join our team. The Senior Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. RESPONSIBILITIES: • Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act., • Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook., • Develops responses to regulatory agencies in coordination with the Compliance Department., • Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements., • Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews., • Assisting tenants with requests, questions, problems, and complaints., • Monitors tenant and complex-wide arrears and litigation cases., • Document lease violations and coordinate evictions., • Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs., • Alerting staff of move-ins, move-outs, and any emergencies., • Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations., • Coordinate vendor bids and contractor quotes., • Conduct and document unit inspections., • Conduct bi-annual walk-throughs with the Building Superintendent., • Create reports for review to ensure all buildings under the PM's responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed., • Provide and obtain updates on various ongoing construction projects/unit renovations., • Work with the construction team on avoiding violations, inspections, and necessary access., • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12 paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management)., • COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification., • Bachelor's degree preferred., • EIV experience., • Yardi and Realpage experience preferred., • TCS certification for tax credit properties., • Experience in Affordable Housing, • Proficient in Microsoft Office Suite. Salary Range$108,000—$110,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. RESPONSIBILITIES • Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook., • Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements., • Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews., • Documents lease violations and coordinate evictions., • Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues., • Ensures the property's maintenance team members respond and complete resident service requests., • Assisting tenants with requests, questions, problems, and complaints., • Alerting staff of move ins, move outs, any emergencies., • Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors., • Responsible for regularly tracking arrears and following up with tenants per the company policy., • Oversee the lease renewal program for appropriate retention rate., • Works within house legal team to track status of rent payments., • Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily., • Create purchase orders in Yardi., • Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours., • Perform or assist with any operations as required to maintain workflow and to meet schedules., • Perform other duties as needed. Benefits • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12 paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: To perform the job successfully, the following skills and/or experience are required to qualify for the position. • Two (2) years of experience in affordable housing leasing or property management., • Knowledge and experience in the local residential market., • Experience with EIV and Yardi., • Proficient in Microsoft Office Suite., • Strong written and verbal communication skills., • Great Customer Service skills., • Able to learn and work with property management applications. Salary Range$28—$31.25 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. Fairstead has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned region, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. RESPONSIBILITIES: • Complete oversight of all real estate property management functions including managing the day-to-day administrative and maintenance operations in their region., • Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD., • Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO (Chief Financial Officer)., • Conducts monthly budget review to ensure sites are meeting NOI., • Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally., • Supervises the appropriate building security measures, incident documentation, lease violation reports and proper notification of management, owner, and/or insurance carriers where necessary., • Develops, implements, and assures continued implementation of preventive maintenance programs., • Ensures that maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs., • Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator., • Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work., • Approves the purchases of large-scale items/repairs., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical Insurance through Meritain Health., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 20 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Two (2) years of experience as a Regional Property Manager., • Proficiency in YARDI and Realpage is required., • Experience with preparation and oversight of REAC and MOR inspections., • Exceptional communication, customer service, and organizational skills., • Ability to diffuse difficult situations., • Knowledge of the NYC residential market (Rent Stabilization, DHCR, HPD)., • In-depth knowledge of Affordable Housing., • Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems., • Bilingual in English and Spanish is a plus., • Able to effectively present information and respond to questions from management, vendors, and associates., • Adhere to tight deadlines and quick turnaround for deliverables., • Ability to work collaboratively in a dynamic environment where adaptability is imperative., • Strong written and oral skills., • Accurate with a strong attention to detail. Salary Range$100,000—$120,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description #temporary SPS Global is seeking a polished and service-oriented Executive Receptionist to manage front office operations while supporting hospitality and workplace services. This multi-faceted role ensures a professional and welcoming environment for employees, clients, and visitors while maintaining high standards of workplace presentation and operational efficiency. The ideal candidate is highly organized, detail-oriented, and committed to delivering a 5-star customer experience across reception, hospitality, and office support services. Job Overview The Executive Receptionist provides exceptional service by managing front office operations while supporting hospitality functions across the workplace. Responsibilities include greeting visitors, answering inbound calls, coordinating meeting room logistics, and ensuring the proper setup and presentation of food and beverages for meetings, conferences, and corporate events. In addition to reception duties, this role supports mail and office services operations and assists with general facilities tasks to ensure a seamless and professional workplace experience. Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership What You'll DoReception & Concierge Services * Provide 5-star customer service to employees, visitors, and clients * Answer incoming telephone calls and route callers to the appropriate department * Greet visitors, log them into the visitor system, and ensure NDA compliance * Activate temporary employee badges and manage access cards * Escalate security concerns when necessary * Maintain a clean, professional, and organized reception area * Train backup personnel on reception procedures and policies Hospitality & Workplace Experience * Stock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference rooms * Assist with meeting room setups and breakdowns for onsite meetings and events * Coordinate catering and hospitality support for meetings and conferences * Maintain cleanliness and presentation standards across hospitality areas Mail & Office Services Support * Sort and distribute mail and packages * Receive and track inbound deliveries and notify employees * Provide backup support for mail and office services operations * Monitor office supplies and replenish inventory as needed Administrative & Operational Support * Schedule meeting rooms and assist with administrative tasks * Perform light facilities support such as organizing workspaces and minor maintenance tasks * Proactively identify additional tasks during downtime * Build professional relationships with employees, clients, and internal teams What We're Looking ForRequired * High School Diploma or equivalent * 1–3 years of experience in reception, concierge, hospitality, or administrative roles * Strong verbal and written communication skills * Proficiency with Microsoft Office Suite and ability to learn workplace technology systems * Strong organizational and time-management skills * Ability to multitask and prioritize responsibilities efficiently * Professional appearance and adherence to company policies Preferred * Experience working in a corporate office or workplace services environment * Experience supporting hospitality or meeting coordination Competencies * Client-focused with commitment to 5-star service delivery * Strong integrity and professional business ethics * Excellent verbal and written communication skills * Strong organizational skills with attention to detail * Ability to maintain confidentiality and handle sensitive information * Results-driven with strong time management and prioritization skills * Adaptable and capable of managing multiple responsibilities simultaneously * Collaborative team player with strong interpersonal skills * Proactive mindset with ability to work independently Physical Requirements * Ability to lift or move packages up to 40 lbs. * Ability to walk, bend, kneel, stand, or sit for extended periods * Manual dexterity for operating office equipment such as phones, copiers, and scanners * Vision abilities including close vision, distance vision, peripheral vision, depth perception, and focus adjustment * Ability to work on a computer for extended periods Travel: None or negligible What We Offer Career Growth: Opportunities to expand expertise across reception, hospitality, and workplace services. Learning & Development: A culture that supports continuous learning and professional development. We Recognize Talent: Recognition programs available across all employee levels. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary. Disclaimer: This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Process insurance verifications, authorizations, and patient registration. Insurance verification and billing knowledge.

Paid time off and optional supplemental insurance (Aflac).

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