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Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. Salary Range: $66,220 - $76,220 / year RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: • Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio, • Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability, • Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets, • Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction, • Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements QUALIFICATIONS (MUST HAVE): • Must possess one or more of the following:, • Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization, • Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization, • High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of two (2) years of experience driving operational goals, • Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results, • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Knowledge of safety protocols and service deliverables, • Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting, • Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently, • Law enforcement, military and/or contract or proprietary security services experience, • Experience managing a dispersed workforce in a multi-location operation, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1452471

Job DescriptionParalegal Employment Type: Full-Time, Mid-LevelDepartment: Legal CGS is seeking a dedicated Paralegal to join a fast-paced and hard-working team to assist with any legal accounts. As a Paralegal, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The Contractor shall provide professional, accurate, timely, and reliable paralegal support reporting to the OGC and will be detailed to assist LITB or IALB. Work products are reviewed prior to submission; however, personnel resources provided by Contractor shall often develop these products with minimal direct supervision other than written guidelines. Personnel assigned to this task must have the ability to adjust to changing priorities and work well under pressure. - The General Paralegal Task includes but is not limited to the following: - Contractor shall receive, prioritize, and process requests such as document review or requests for advice or legal technical assistance; - Contractor shall research and locate responsive information documents and identify relevant laws, judicial decisions, and legal articles; - Contractor shall perform typical Paralegal functions, including: moderately complex legal research; synopsizing transcripts of hearings and oral arguments for attorney use; reviewing case related materials; and identifying potentially conflicting statements or areas requiring further investigation; - Contractor shall write preliminary drafts of legal memoranda and correspondence; - Contractor shall assist in preparing draft legal documents, such as motions, briefs, memoranda of law, exhibits, etc.; conducting legal analysis, reviewing documents for relevance and privilege; and assisting attorneys with all phases of litigation; - Contractor shall review materials in discovery for relevancy and privilege; - Contractor shall prepare privilege logs; - Contractor shall maintain documentation of records produced in discovery, correspondence sent, and case management functions performed; - Contractor shall assist in the drafting and issuing of preservation notices and litigation holds; - Contractor shall design, generate, and transmit reports regarding case assignments and productivity using case management databases. - Contractor shall analyze and interpret requests from customers; - Contractor shall research, locate, and gather material relevant to DU requests including conducting outreach and informal interviews to respond to discovery requests and interrogatories; - Contractor shall assist in preparation of declarations; - Contractor shall scan paper materials to save as an image file (e.g., .PDF); - Contractor shall conduct legal privilege reviews using Veritas eDiscovery Platform, Adobe Pro, or other discovery review platforms provided by the FBI; - Contractor shall analyze documents and media files, and proficiently apply redactions to diverse types of privileged information; - Contractor shall review the work of peers for accuracy and provide constructive edits to ensure quality and thoroughness of review and processing; - Contractor shall support and collaborate the management efforts to foster teamwork, planning and decision making; - Contractor shall organize and maintain accurate records of assigned requests. This includes keeping detailed case notes, utilizing discovery work plans, using Microsoft Excel spreadsheets, and entering case information and metrics into the OGC-LITB case tracking database; - Contractor shall prepare electronic and/or paper releases for release to customers; - Contractor shall provide a high degree of professionalism and customer service in all interactions with DU customers; - Contractor shall prioritize and schedule projects to accomplish objectives; - Contractor shall assist in representation efforts of the FBI in challenging situations; - Contractor shall coordinate classification reviews with subject matter experts and shall perform overlays of material returned from classification review; - Contractor shall maintain close collaboration of projects with discovery team members; - Contractor shall serve as consultant to Government employees regarding privilege application and document production; - Contractor shall communicate with employees at all levels of the FBI to complete projects with a high degree of professionalism;- Contractor shall provide weekly statuses to management and periodic updates to Assistant General Counsels and other DU customers; - Contractor shall conduct searches of FBI systems and databases to retrieve relevant documents or files (e.g., Sentinel, Internal Policy Office Policy Library and Policy Archives); - Contractor will perform legal and other research, provide support to the Legal Hold program as well as the Freeze List, and support tasks associated with information management/governance as well as technology and its intersection with the law to name a few- Qualifications:- Requires paralegal certificate, or JD, or currently attending an ABA-accredited law school, having completed at least one year of study. - At least two years of litigation paralegal experience is required; trial experience is very helpful. - At least one year of experience in automated litigation support. Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources. - Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. - Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems. - Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. - The ability to consistently deliver the highest quality work under extreme pressure will be very important. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionITnova is seeking a ServiceNow Specialist that is responsible for managing and configuring the ServiceNow platform to meet the organizational needs. This role typically involves developing and implementing workflows, managing system upgrades, and ensuring that the platform aligns with business processes. Job Type: Full-Time, 90% RemoteResponsibilities: • Platform Management: Oversee the day-to-day management of the ServiceNow platform, including troubleshooting, updates, and system performance monitoring., • Development and Configuration: Develop and configure ServiceNow applications and modules such as Incident Management, Problem Management, Asset Management, and Service Catalog. Customize workflows to automate and streamline processes., • Integration: Integrate ServiceNow with other corporate software tools such as HR management systems, ERP systems, and other ITSM tools using API connections., • User Support and Training: Provide support to end-users of the platform, resolving any issues they face in a timely manner. Develop training materials and conduct training sessions to ensure users are proficient in using the platform., • System Upgrades: Plan and execute system upgrades, ensuring minimal downtime and disruption to business operations., • Reporting and Analytics: Generate and analyze reports to track platform performance and identify areas for improvement. Utilize ServiceNow's reporting tools to provide insights into process efficiency., • Security and Compliance: Ensure that the ServiceNow deployments comply with internal policies and industry standards. Implement security roles and access controls within the platform., • Documentation: Maintain detailed documentation of system configurations, processes, and service records to support compliance and operational standards.Requirements:, • Bachelor's degree in Computer Science, Information Technology, or a related field., • At least 3 years of experience in ServiceNow administration and development., • Strong understanding of ITIL frameworks and their application in ServiceNow., • Experience with JavaScript, HTML, CSS, and REST/SOAP Web Services., • Excellent problem-solving skills and the ability to work independently., • Strong communication and interpersonal skills, comfortable working in a remote team environment., • Certifications in ServiceNow Administration and/or ServiceNow Application Development are highly desirable.Work Environment:, • This position is primarily remote, with approximately 10% of work conducted on-site for critical meetings, training, or system implementation phases., • Regular virtual meetings with IT team members and other departments to align system functionality with business needs., • Flexible working hours to accommodate different time zones and work-life balance.This role is ideal for someone who is a self-starter, enjoys problem-solving, and is comfortable working in a remote setting while occasionally traveling to the office or other locations as needed.

Job DescriptionBenefits: • Employee discounts, • Opportunity for advancement Job Overview: The Front of House Associate will be the first point of contact that our clients interact with. You will represent the energy and atmosphere of the wellness center. Your ability to communicate will be essential by listening to clients needs and sharing your extensive knowledge of the Relive products and services. You will create lasting relationships with clients, staff and vendors. Responsibilities: • Welcome clients on arrival and notify treatment provider to ensure appointments are taken in a timely manner and efficiently schedule client appointments based on providers and treatment room availability. Anticipate clients needs by answering questions or concerns proactively vs reactively., • Maintain cleanliness of reception area, • Maintains client accounts by obtaining, recording, and updating personal and financial information., • Help achieve business and performance goals for the center., • Maintain, and protect clients rights by abiding by HIPPA regulations and maintaining confidentiality of personal and financial information., • Maintains operations by following policies and procedures; reporting needed changes., • Liaise with admin and other medical team members pre and post therapy and participate in shared decision making., • Accurately use the online booking systems., • High School diploma or equivalent is required. Bachelor's degree preferred, • 1-2 years' experience working in a Medspa facility or wellness center is required, • Bilingual Spanish (fluent written and spoken), • Must have excellent communication and listening skills., • Must have excellent computer skills., • Scheduling appointments and working with an appointment tracking system is highly preferred., • Excellent computer skills required, • Multi -tasking, Time Management, Organization, Attention to Detail, Professionalism, Quality Focus. Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks., • Knowledge of modern office procedures., • Good communicator, with developed verbal and written communication skills in English., • Be able to demonstrate the ability to establish effective working relationships with other staff as well as with external suppliers. Work Environment: • This position requires standing, walking, bending, and kneeling daily. The employee must have the ability to move quickly to respond to client needs. Compensation: • $18-$25 per hourBeyond the Paycheck:, • Complimentary services and employee discounts with Orangetheory Fitness and Relive Health, • Empire cares about youwe offer access to free mental health counseling, • Pre-tax commuter benefit plan to save on public transportation to/from work, • Employee discounts Work location: On-site. Upper West Side Manhattan About Empire: Empire Portfolio Group was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth. In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives. Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and franchisee of Orangetheory Fitness. The Company owns, operates and supports 140+ Orangetheory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Vermont, and Virginia. Empire is also launching Relive Health which provides anti-aging and wellness services which include hormone optimization, medical aesthetics, vitamin therapy, and regenerative medicine. Empire plans to open hundreds of locations across a dozen states in the next few years. The mission of Relive Health is to help people take control of their "healthspan" (the length of time that a person stays healthy) through personalized wellness products and services. Our Mission: To bring out your best life through inspiring, motivating and exceptional moments Vision: To be the premier wellness portfolio that supercharges everyday life Values: Happy, Hungry, Humble, Healthy & Human EEO Statement: Empire Portfolio Group is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, disability, sexual orientation, gender identity, ancestry, marital status or other classification prohibited by applicable local, state or federal laws. This policy is applicable to hiring, termination, compensation, schedules, discipline, working conditions and all other aspects of employment. As an employee, you are expected to honor this policy and to take an active role in keeping harassment and discrimination out of the workplace. We are happy to work with otherwise qualified disabled employees in order to accommodate limitations, in accordance with the Americans with Disabilities Act (ADA). It is up to the employee to approach the office manager with this request and provide medical proof of his or her needs upon at the Companys request.

Job DescriptionSalary: $22 -24/hr Join Our Team -Jersey City Medical Receptionist III Position Overview The Medical Receptionist III performs all standard front desk duties with advanced independence, accuracy, and efficiency. This position is suited for an experienced and dependable medical receptionist who is comfortable navigating complex scheduling, resolving insurance issues, and supporting smooth day-to-day operations with minimal oversight. This role supports both administrative and basic clinical coordination duties, contributing directly to patient satisfaction and operational success. This role requires availability for at least one evening shift per week and rotational Saturday coverage. Vanguard offers a $2.00+ per hour shift differential for any hours worked after 6:00 p.m. on weekdays and for all weekend hours. Key Responsibilities Patient Experience & Front Desk Operations • Warmly welcome patients, families, and visitors with professionalism and consistency, maintaining a high standard of service., • Act as a reliable point of contact to facilitate smooth communication between patients, clinical staff, and providers., • Independently maintain the reception area throughout the day, ensuring it remains clean, organized, and patient-ready., • Confidently explain practice policies, procedures, and wait times to patients, helping to set clear expectations., • Accurately schedule new and return visits, considering provider preferences, appointment types, and time constraints., • Independently track and manage patient flow throughout the day; promptly notify clinical teams of any schedule changes or delays., • Take initiative to optimize daily schedules by filling last-minute cancellations, managing waitlists, and prioritizing urgent requests., • Perform comprehensive check-in procedures, including real-time insurance verification, demographic review, and ID scanning., • Identify potential insurance discrepancies or coverage issues and address or escalate proactively before the patient encounter., • Collect co-pays, outstanding balances, and reconcile daily payments accurately, maintaining proper documentation., • Respond promptly to phone inquiries, route calls accurately, and assist with patient scheduling or concerns as needed., • Monitor shared office inboxes and MS Teams messages to ensure timely communication and coordination across departments., • Obtain prior authorizations and pre-certifications for procedures, imaging, or medications, working independently under provider direction., • Maintain accurate and compliant documentation in the EMR, with strong attention to HIPAA and confidentiality standards., • Consistently safeguard patient information by logging out of systems and securing workstations when unattended., • Monitor inventory of front desk supplies and proactively replenish materials to maintain uninterrupted operations., • Identify and report safety, equipment, or facility issues promptly to the Practice Supervisor, helping ensure a safe and functional environment. Qualifications • High school diploma or equivalent required; associate degree or medical office certification preferred., • Minimum of 4 years of experience in a medical office or front desk/reception setting, preferably in a family practice or primary care environment., • Proficiency in electronic medical records (Athena experience a plus)., • Outstanding verbal and written communication skills., • Excellent customer service and interpersonal abilities., • Ability to multitask in a fast-paced, team-oriented setting., • Working knowledge of health insurance plans, co-pay collections, and HIPAA standards. Core Competencies • Compassion: Demonstrates empathy and genuine care in every interaction., • Attitude: Brings a positive, proactive, and solution-oriented mindset to work., • Respect: Treats all patients and team members with professionalism and dignity., • Excellence: Strives for accuracy, timeliness, and continuous improvement in all tasks. Physical Requirements • Must be able to sit, stand, and walk for extended periods., • May require light lifting (up to 20 lbs.) for supplies or office materials., • Must have visual and auditory acuity to operate computer systems and phones. Compensation and Benefits The anticipated base hourly rate for this position ranges from $22.00 to $24.00 per hour, depending on the role and experience level. Additionally, this position may be eligible for a discretionary annual bonus and other company-sponsored benefits. Benefits include: • 401(k) retirement savings plan with company match, • Comprehensive health insurance (medical, prescription drug, dental, and vision), • Paid time off, including vacation/personal days, holidays, and sick time, • Opportunities for ongoing training, certification, and professional development Please note that individual total compensation will be determined at the Companys sole discretion and may vary based on several factors, including but not limited to: location, skill level, years and depth of relevant experience, and education. EEOC Statement Vanguard Medical Group is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job DescriptionBenefits: • 401(k), • Employee discounts Job Overview: The Front of House Associate will be the first point of contact that our clients interact with. You will represent the energy and atmosphere of the wellness center. Your ability to communicate will be essential by listening to clients needs and sharing your extensive knowledge of the Relive products and services. You will create lasting relationships with clients, staff and vendors. Responsibilities: • Welcome clients on arrival and notify treatment provider to ensure appointments are taken in a timely manner and efficiently schedule client appointments based on providers and treatment room availability. Anticipate clients needs by answering questions or concerns proactively vs reactively., • Maintain cleanliness of reception area, • Maintains client accounts by obtaining, recording, and updating personal and financial information., • Help achieve business and performance goals for the center., • Maintain, and protect clients rights by abiding by HIPPA regulations and maintaining confidentiality of personal and financial information., • Maintains operations by following policies and procedures; reporting needed changes., • Liaise with admin and other medical team members pre and post therapy and participate in shared decision making., • Accurately use the online booking systems., • High School diploma or equivalent is required. Bachelor's degree preferred, • 1-2 years' experience working in a Medspa facility or wellness center is required, • Bilingual Spanish (fluent written and spoken), • Must have excellent communication and listening skills., • Must have excellent computer skills., • Scheduling appointments and working with an appointment tracking system is highly preferred., • Excellent computer skills required, • Multi -tasking, Time Management, Organization, Attention to Detail, Professionalism, Quality Focus. Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks., • Knowledge of modern office procedures., • Good communicator, with developed verbal and written communication skills in English., • Be able to demonstrate the ability to establish effective working relationships with other staff as well as with external suppliers. Work Environment: • This position requires standing, walking, bending, and kneeling daily. The employee must have the ability to move quickly to respond to client needs. Compensation: • $18-$22 per hourBeyond the Paycheck:, • Complimentary services and employee discounts with Orangetheory Fitness and Relive Health, • Empire cares about youwe offer access to free mental health counseling, • Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork, • Pre-tax commuter benefit plan to save on public transportation to/from work, • Employee discounts Work location: On-site. Travel between clinics in region required About Empire: Empire Portfolio Group was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth. In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives. Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and franchisee of Orangetheory Fitness. The Company owns, operates and supports 140+ Orangetheory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Vermont, and Virginia. Empire is also launching Relive Health which provides anti-aging and wellness services which include hormone optimization, medical aesthetics, vitamin therapy, and regenerative medicine. Empire plans to open hundreds of locations across a dozen states in the next few years. The mission of Relive Health is to help people take control of their "healthspan" (the length of time that a person stays healthy) through personalized wellness products and services. Our Mission: To bring out your best life through inspiring, motivating and exceptional moments Vision: To be the premier wellness portfolio that supercharges everyday life Values: Happy, Hungry, Humble, Healthy & Human EEO Statement: Empire Portfolio Group is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, disability, sexual orientation, gender identity, ancestry, marital status or other classification prohibited by applicable local, state or federal laws. This policy is applicable to hiring, termination, compensation, schedules, discipline, working conditions and all other aspects of employment. As an employee, you are expected to honor this policy and to take an active role in keeping harassment and discrimination out of the workplace. We are happy to work with otherwise qualified disabled employees in order to accommodate limitations, in accordance with the Americans with Disabilities Act (ADA). It is up to the employee to approach the office manager with this request and provide medical proof of his or her needs upon at the Companys request.

Job Description HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. Program: Legal Victim & Witness Program Location: Astoria, NY. 11102 Position: Paralegal Specialist Part-time: 16 hours/ week Salary: $34 per hour, no negotiation. Work Schedule: Monday to Wednesday (9:00 Am to 1:00 Pm). Afternoons when are required. Provide information and assistance to individuals who are victims of a crime in the Civil, Criminal, and Immigration systems. Welcome clients and assess them with legal matters, provide appropriate responses based on the program attorney review, and maintain track of the data caseload. Major Functions/Accountabilities • Record work time on ADP and report to the manager any issue related to attendance., • Open contacts and matters in CLIO & immigration program accounts. Data and notes are required to be maintained on a daily bases., • All documents are reviewed in Grammarly HANAC premium accounts first before sending drafts for review., • Update caseload in excel with the services statistics., • Complete court forms for program attorney review., • Prepare client`s matters to submit in New York City courts and post office., • Handle sensitive and personal information with an understanding and respect for client confidentiality., • Maintain HIPPA regulations is required., • Respond to telephone & e-mail requests for information and following up with clients & coworkers., • Act as a liaison between the clients and any city departments or service departments., • Make copies of any relevant material & prepare trial notebooks, affidavits, motions, claims, forms, and communications for client`s cases., • Attend client`s hearings with the program attorney., • Work with HANAC staff on client matters., • Apply program assessments and elaborate safety planning when required., • Perform other duties as assigned by Program Director and program attorney related to research in client`s cases., • Organizing and archiving the documents related to completed and ongoing cases., • Keeping track of changes in the legal framework and providing timely updates on these changes., • Help with translations from Spanish to English when needed. The same help with the translation of Spanish to English, and other languages with the use of a translation line., • Other office assignments and reports preparation upon attorney and management request., • This job requires permanent traveling to the NYC Courts, and Police Precincts and maintaining receipts for transportation logs and reimbursements., • Apply HANAC handbook policies all the time. Business attire is required Monday to Thursday. Remote work is allowed after probation, this position is mostly onsite., • Apply and follow the program services manual., • A Bachelor’s degree, minimum from an accredited four-year university or equivalent combination of training and experience, may be substituted for the educational requirements., • 1-2 years of experience working in legal applications and case management databases is required., • The ability to work on multiple client cases & good time management is required., • Excellent written, verbal, and presentation skills. Provide writing samples when you apply for this job., • Must have demonstrated computer skills, including Microsoft Excel, Word, and Outlook, and be familiar with entering data into online systems., • Ability to maintain confidentiality, apply program guidelines, and follow procedures., • Must be able to work a flexible schedule (evenings and weekends when needed)., • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities., • Bilingual English/ Spanish required., • Knowledge of U-Visas, VAWA, T-Visas, Asylums, and Complex immigration cases is a plus., • A notary license is a plus. Powered by JazzHR 8tPcCsJXzO

Job Description Salary: $75,000.00 to $95,000.00 Other Forms of Compensation: $1,000.00 Yearly Supervisor Bonus Facilities HVAC Manager - Mount Sinai Hospital Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at . Job Summary Assists in the administration, operation and maintenance of all HVAC systems, refrigeration systems, air-handling systems, Central Plant equipment and various other electro-mechanical systems located throughout the Medical Center. Works under the supervision of the Director of Plant Operations. Responsibilities: • Assists the Director of Plant Operations in the planning, organization, and controls activities of HVAC Shop., • Maintains flow and quality of work to assure accurate completion of assigned workload and consistency to standards of quality., • Assists with preparation and maintains a variety of department records in compliance of The Joint Commission, Department of Health Standards, local authorities, and other regulatory agencies., • Works with the Director of Plant Operations in the coordination of construction and renovation programs for the facility., • Operates plant HVAC equipment efficiently and safely., • Maintains working knowledge of all mechanical, electrical, and auxiliary functions. Directly supervises other Crothall and Mount Sinai managers and employees including supervisors, shop coordinators and bargaining unit line staff, • Monitors and inspects employee work performance to assure performance standards are maintained, • Resolves complaints as required, reports, and seeks guidance from Director of Plant Operations., • Orients and trains new employees and provides continuing guidance and on-the-job training to all assigned personnel., • Assists with the Quality Control Program of the department., • Reviews and writes specifications for corrective maintenance and minor construction and renovation projects., • Monitors and coordinates a variety of preventative maintenance and building and property repair and improvement projects performed by vendors and contractors, inspects completed work and approves requests for payment regarding same, • Performs departmental and other related duties as required.Qualifications:, • Associates Degree AND a mimimum of 2 years of HVAC related experience in healthcare, or a Bachelor's Degree in Engineering, • Customer service/interpersonal skills, • Problem solving skills, • Analytical- computer skills, • Supervisory skills, • Financial foresight, • Presentation skills, • Team building and coaching skills, • Associate Degree preferred and a minimum of two years of HVAC related experience in a hospital setting., • NYC Refrigeration License is highly desirable, • Able to obtain NYCFD C of F G-60, F-60 and G-79, • Highly proficient in Building Management Systems Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1467641 Crothall Healthcare Abigail Van Eman [[req_classification]]

Job DescriptionSalary: $26-$35/hour DOE Job Overview The Phase I Installer will be responsible for building and installing low voltage systems. Together with the field installation team, they will work on rough-in and trim phases of a project, including but limited to, terminating our proprietary QPS. They will contribute to installation tasks including wire separation, ring-out, and speaker installations. The phase I installer will work ensure accuracy of trim-out materials and review location schematics to verify that items will work as intended and designed on sites. They will collaborate with the phase I team lead, project managers, and lead technicians to navigate best practices for a project. Responsibilities and Duties Perform installation tasks including wire trim, rough-in, wire separation, and ring-outs for projects. Assist in installation of speakers, brackets, shades, and lighting. Work alongside production team to act as a backup production technician during times of high volume. Coordinate with project manager to determine forecasting for materials following pre-wire of projects. Perform continuity and tone testing on all wires, provide applicable documentation for guidelines and raise any issues with wire separations to EENY standards. Install and test invisible speaker systems, ensuring that items are being completed to best practices and EENY standards. Test, terminate, and trim wiring for lighting, shades, speakers, and other equipment, handle 110 punch downs for projects. Maintain documentation and notes daily regarding project phases. Determine and report any issues, expected timelines, and coordination needs to project manager. Act as a backup field installer in times of high volume. Job Qualifications High School Diploma or equivalent. Computer literacy in Microsoft Office, ability to communicate, complete notes and paperwork electronically. CRM experience a plus. 3+ years' work experience in basic residential house construction with low-voltage wiring, AV, lighting, shades, or related industry; or degree from a technical institution, or college studying smart homes, low-voltage wiring, A/V, or related field along with 3-year work experience. 1+ years experience with electrical and/or low voltage infrastructure projects. OSHA 40 & SST certifications required. Working knowledge of low voltage test equipment and cable installation/routing. Ability to use all tools and equipment necessary to perform assigned tasks. Ability to interpret and understand information contained within blueprints, building floor plans, electrical drawings, wiring diagrams, bills of materials, and test specifications. Ability to identify, solve, implement, and verify technical solutions autonomously and/or as part of a team. Strong verbal and written communication skills, interpersonal skills, and the ability to work in a team environment. Valid drivers license required.

Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Program Assistant/Biller provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL TASKS: • Responsible for overall office management: keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services: receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develops and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmit claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred. Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job Description About Porcelanosa Porcelanosa is firmly positioned at the forefront of the Spanish and international markets thanks not only to our solid values of innovation and quality, but also the trust placed in our large team, made up of almost 5000 skilled professionals, and our commitment to the environment and stakeholders. Porcelanosa products are designed with people in mind, intended to make their lives better and featuring the finest state-of-the-art innovations. Boasting over 45 years of experience, Porcelanosa is present in more than 150 countries around the world. Our success is based on a unique business model, built on a solid corporate strategy. Why Work for Porcelanosa? At Porcelanosa, you’ll join a global leader in luxury tile, kitchen, and bath products, known for our commitment to innovation, design excellence, and customer satisfaction. We provide a collaborative environment where your contributions directly support the success of our sales team and enhance the customer experience. You’ll enjoy opportunities for professional growth, a supportive team culture, and the satisfaction of working with high-end, design-forward products that inspire spaces worldwide. What We Offer • Competitive Compensation – Base salary plus commission opportunities, • 100% 401K match up to 4%, • 3-tier medical insurance, • 2-tier dental insurance, • Vision insurance, • Health Savings Account, • Flexible Spending Accounts, • Short Term and Long Term Disability, • Employer-paid life insurance, • Voluntary Employee, Spouse and Child Life Insurance, • Critical Illness, Hospital Indemnity and Accident Insurance, • $3,000 Tuition Reimbursement, • Follow up and respond promptly to customer inquiries, providing accurate information and minor product details., • Schedule orders for delivery, confirm shipments, and provide tracking details to the appropriate party., • File and manage sample orders; ensure all outgoing samples are properly processed., • Assist in scheduling and coordinating sales meetings, customer appointments, and showroom events., • Provide full administrative support to sales representatives, including freight quotes, stock checks, sample coordination, and resolving discrepancies., • Maintain and update the automated phone system to ensure accurate routing and current data., • Keep the showroom organized by putting away loose samples daily, maintaining sample inventory, and reordering as needed., • Organize and maintain tile product libraries, replacing damaged items and removing discontinued products., • Research and resolve billing, payment, shipment, product, and inventory issues as directed. • An associate or bachelor’s degree in business administration, business management, or a related field preferred., • Demonstrable experience in sales support administration, or similar., • Experience with sales industry software like Salesforce and client relationship management (CRM) systems, or similar., • Familiarity with sales contracts and agreements., • Proficiency in Microsoft Word and Excel., • Excellent written and verbal communication skills, as well as customer service skills., • Exceptional interpersonal skills and a proactive approach toward problem-solving., • Must be available to work Saturdays as needed., • Experience in tile, kitchen and bath not required but highly encouraged Commitment to Inclusion Porcelanosa provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Porcelanosa, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. Your skills, experiences, and perspective are valuable—and we want to empower you to make your mark here with us. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods sitting at a desk and working on a computer., • Frequent walking through showroom and sample storage areas., • Ability to bend, reach, and lift up to 20 lbs. to retrieve and move product samples., • Manual dexterity to handle samples, file documents, and operate office equipment. 8-hour shift Weekends required Porcelanosa offer is contingent upon Proof of legal authorization to work in the United States for Porcelanosa, which will be confirmed by E-Verify within three business days of your hire date. Work Remotely No.

Job Description POSITION SUMMARY As a Paralegal in our Workers’ Compensation department, you will play a critical role in ensuring the smooth management and progression of clients' cases. Your responsibilities include communicating with clients, insurance carriers, healthcare providers, attorneys, and the New York State Workers' Compensation Board to facilitate the timely resolution of cases. You are expected to take initiative, manage your responsibilities efficiently, and be accountable for all tasks assigned to you, both explicitly and implicitly. This role requires a thorough understanding of the workers’ compensation process and the ability to operate effectively in a high-volume legal environment. RESPONSIBILITIES Case Management: • Organize and maintain case files in a systematic and efficient manner., • Prepare cases for hearings by reviewing files, obtaining necessary documents, and coordinating communications between clients, attorneys, the NYS Workers' Compensation Board, and insurance carriers., • Maintain frequent contact with clients, attorneys, insurance carriers, medical providers, and the NYS Workers' Compensation Board to ensure the timely advancement of cases., • Prepare and send documents and correspondence to insurance carriers, the NYS Workers’ Compensation Board, providers, and clients, ensuring compliance with all legal and procedural requirements., • Ensure all tasks are completed by assigned due dates, meeting established deadlines., • Follow the firm’s workers' compensation processes and procedures as outlined during training. Communication Skills: • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Smart Advocate, and Vonage software., • Strong understanding of the terminology, forms, and procedures related to New York State Workers' Compensation Law., • Ability to multi-task and maintain accuracy and attention to detail while managing multiple cases., • Ability to work independently, while also collaborating effectively within a team-based structure., • 1-3 years of experience working at a New York State Workers’ Compensation law firm is required., • Strong work ethic with the ability to focus and maintain concentration in a fast-paced work environment., • Must be able to maintain focus and manage workload for a full-time shift (at least 40 hours per week)., • Adherence to company policies and procedures. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Physical Demands: While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, hear, bend, stoop, and have finger, hand, and arm dexterity. Work Environment: This job operates in a professional office/remote environment and routinely uses standard office equipment. We are a paperless work environment utilizing Vonage, Docubee, Microsoft Office Suite package, & Smart Advocate legal software.

Job Description JCFPL JOB TITLE: Principal Library Assistant - Bookmobile DEPARTMENT: Outreach Branch LOCATION: Five Corners – Bookmobile REPORTS TO: Supervising Library Assistant CIVIL SERVICE JOB TITLE: Principal Library Assistant SALARY RANGE: $47,479 - $50,615 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. or 10:00 to 6:00 PM (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: October 23, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE POSITION: The Principal Library Assistant, under general direction the Supervising Library Assistant, performs technical and/or paraprofessional duties of considerable difficulty in one or more of the functional areas of librarianship; and does other related duties as required.in order to perform day-to-day paraprofessional work directly related to the acquisition, organization, and distribution of library materials on the Bookmobile, including all aspects of circulation, evaluation and selection for weeding, processing of new books, organization of shelves and re-shelving, and managing holds. The Principal Library Assistant coordinates and collaborates with team and department members, to address the activities of a library unit or section such as circulation desk, periodical section, shelving of library material, microfilm section, book processing section, or interloan section. The Principal Library Assistant will also conduct programs such as story hours, preschool programs, programs and events for school students, children and teens, and programs for senior citizens, convalescents, ethnic groups, and other members of the general community. The Principal Library Assistant also answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic index systems (for example, card catalog, readers' guide, microfilm, and topical files). The Principal Library Assistant determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. The Principal Library Assistant may be required to drive the Bookmobiles as needed. JOB DUTIES: * Participates in implementation of library extension programs on mobile units, at community agencies, and in other non-library settings throughout the community; conducts programs for which objectives and general procedures have been established or outlined such as story hours, preschool programs, and programs for senior citizens, convalescents, ethnic groups, and school students; promotes library extension programs; makes personal contacts and provides routine information to community residents. * Coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, book processing section, or interloan section; follows established policies and procedures with responsibility for revising work methods or processes to increase efficiency; issues assignments and trains subordinate personnel assigned to such units. * Processes interloan requisitions for library material between area/branch libraries and the main library; charges and discharges library material to users; examines collections of books, films, periodicals, and so forth to weed material for purpose of discarding due to obsolescence; inspects books for damage; lists overdue library material and completes overdue notices for notifying patrons; performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a subject or topic. * Promotes good customer service; registers new members; reviews library card applications for completeness as to name, address, and similar personal identification and records changes of such information; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, etc.; explains library services to community residents or groups; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic library resources and services; meets the needs of a diverse community; Maintains cooperative relationships with local community residents and system-wide library staff; meet the needs of a diverse community. * Determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. * Gathers data; compiles numerical reports on circulations, accessions, or other aspects of library operations using basic arithmetic. * Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. * Performs other duties as assigned. CORE COMPETENCIES: Communication/Collaboration * Communicates effectively using a variety of methods * Effectively communicates relevant and timely information to appropriate stakeholders * Develops and maintains effective relationships with others to achieve common goals * Works effectively on teams with strong team-building skills and attitudes * Applies effective strategies to manage organizational politics, conflict and difficult behaviors among colleagues and patrons * Communicates effectively with a variety of audiences and individuals from diverse backgrounds * Selects and applies the most appropriate and effective communication means to meet situational needs Customer Service * Contributes to and models customer service standards that enhance the user experience * Model standards and practices for the delivery of quality internal and external customer service * Applies customer service skills to enhance the level of user satisfaction * Applies effective techniques to address difficult situations with users and staff * Understands and acts in accordance with the basic values and ethics of library service Professional Development * Manages the development of one’s own learning and ongoing improvement of skills and knowledge * Uses creative and innovative approaches to address daily challenges within various job duties and strives to develop initiatives that serve the needs of the Outreach Branch services. * Establishes strategies and long-range initiatives to create a learning environment within the division and the library * Plans for and supports staff career development opportunities * Contributes to the development and implementation of a culture that embraces ongoing learning Community Engagement * Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services * Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders * Builds relationships and support for the library with community organizations * Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services Technology * Performs basic functions of email, calendar applications, and task management. Familiarity with MS Office and Google applications desired. * Understands and uses basic computer hardware, peripherals, software, and operating system functions * Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: * Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization. * Two (2) years of experience demonstrating practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools (card catalog, microfilm, shelving, circulation systems, and so forth.) OR Satisfactory completion of a two-year library technician course at an accredited college or university. ADDITIONAL RELEVANT SKILLS: * Preference given to applicants currently earning a master's degree in library or information science from a library program accredited by the American Library Association or from a New Jersey college master's program in Library Science that has been deemed acceptable by Thomas Edison College. * Ability to manage and administer library programs. * Knowledge of Jersey City’s population, geography, and/or local government. * Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.).is desired. * CDLB License highly desirable * NJ Driver’s license is required NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR ieqEZhuDfn

Job Description:\n\nJCFPL JOB TITLE: Supervising Library Assistant - Bookmobile DEPARTMENT: Outreach Branch LOCATION: Five Corners Branch REPORTS TO: Librarian III - Outreach Branch Manager CIVIL SERVICE JOB TITLE: Supervising Library Assistant SALARY RANGE: $56,390 – $60,000 FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. or 10:00 to 6:00 PM (35 hours/week). May be required to work evenings and weekends. APPLICATION DEADLINE: October 16, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE POSITION: The Supervising Library Assistant – Bookmobile, under general direction and in a supervisory capacity over a small staff of employees, performs technical and/or paraprofessional duties in one or more of the functional areas of librarianship; does other related duties as required. May issue and control subordinates’ work assignments and schedules. The Supervising Library Assistant supervises a small staff in the day-to-day activities of the Bookmobile to ensure the smooth functioning of the Bookmobile, and to promote the services of the Jersey City Free Public Library in its outreach activities and in its efforts to meet the needs of the Jersey City community on site, beyond the walls of a physical library. In addition to providing reference help and general customer service to patrons, this person will develop, oversee, and participate in programming initiatives such as story hours, preschool programs, programs and events for school students, children and teens, and programs for senior citizens, convalescents, ethnic groups, and other members of the general community. The Supervising Library Assistant will oversee both the current Bookmobile and the new one, expected to arrive shortly. This person will also be required to drive one or the other of the two bookmobiles on occasion. For this reason, a CDL license is highly desirable. This person will be responsible for ensuring the technical and/or paraprofessional duties, such as circulation, weeding, new book orders, holds requests, etc., are met on each of the Bookmobiles. This person will contact appropriate organizations, develop appropriate Bookmobile routes, and make sure they are communicated and updated on a timely and regular basis using tools and departments that are available to library staff for this purpose. JOB DUTIES: Manage the day-to-day operations of the mobile library department Supervises, develops, and implements library extension programs on mobile units, at community agencies, and in other non-library settings throughout the community. Supervises and conducts programs such as story hours, preschool programs, and programs for senior citizens, convalescents, ethnic groups, and school students. Promotes library extension programs; makes personal contacts and provides routine information to community residents. Supervises and coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, book processing section, or interloan section; follows established policies and procedures with responsibility for revising work methods or processes to increase efficiency; issues assignments and trains subordinate personnel assigned to such units. Processes interloan requisitions for library material between area/branch libraries and the main library; charges and discharges library material to users, etc., lists overdue library material and completes overdue notices for notifying patrons; performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a subject or topic. Examines collections of books, films, periodicals, and so forth to weed material for purpose of discarding due to obsolescence; inspects books for damage; and prepares lists for purchases of replacement and new materials for the collection. Promotes good customer service; registers new members; reviews library card applications for completeness as to name, address, and similar personal identification and records changes of such information; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, etc.; explains library services to community residents or groups; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic library resources and services; meets the needs of a diverse community; Maintains cooperative relationships with local community residents and system-wide library staff; meet the needs of a diverse community. Determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. Gathers data; compiles numerical reports on circulations, accessions, or other aspects of library operations using basic arithmetic. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. Performs other duties as assigned. EXAMPLES OF WORK: Issues and controls subordinates’ work assignments and schedules. Supervises and provides guidance, instruction, and training to employees. Supervises and coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, microfilm section, book processing section, or inter-loan section. Supervises and processes interlibrary loan requests by filling out those received and requesting materials from other libraries. Supervises and conducts established library programs such as story hours, preschool and school programs, programs for senior citizens, etc. Answers patrons’ more complex inquiries regarding general reference and information topics, use of online resources, and utilization of library material and equipment. Supervises, determines, and prepares content and arrangement of library material for displays, exhibits, and special library programs. Supervises the checking of library email and keeps current with library news, announcements, programs, initiatives, etc. Under the direction and oversight of a Librarian, continually reviews library material and discards obsolete books, films, periodicals, etc. Supervises the charging and discharging of library material to users. Supervises the computation and collection of fines; makes changes and inspects books and other library material and equipment for damage; performs basic repairs of audio-visual and other library equipment and accessories. Reviews library membership applications for completeness as to name, address, and similar personal identification and records changes of such information. Lists overdue library material and completes overdue notices for notifying patrons. Supervises and compiles numerical reports on circulations, accessions, or other aspects of library operations. Supervises and files or shelves material using the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a word. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. CORE COMPETENCIES: Communication/Collaboration Communicates effectively using a variety of methods Effectively communicates relevant and timely information to appropriate stakeholders Develops and maintains effective relationships with others to achieve common goals Works effectively on teams with strong team-building skills and attitudes Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors Communicates effectively with a variety of audiences and individuals from diverse backgrounds Selects and applies the most appropriate and effective communication means to meet situational needs Customer Service Contributes to and models customer service standards that enhance the user experience Models standards and practices for the delivery of quality internal and external customer service Applies customer service skills to enhance the level of user satisfaction Applies effective techniques to address difficult situations with users and staff Understands and acts in accordance with the basic values and ethics of library service Professional Development Manages the development of one’s own learning and ongoing improvement of skills and knowledge Uses creative and innovative approaches to address challenges within various job duties and develops initiatives that serve the needs of the Outreach Branch services Establishes strategies and long-range initiatives to create a learning environment within the division and the library Plans for and supports staff career development opportunities Contributes to the development and implementation of a culture that embraces ongoing learning Community Engagement Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders Builds relationships and support for the library with community organizations Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services Technology Performs basic functions of email, calendar applications, and task management. Familiarity with MS Office and Google applications desired. Understands and uses basic computer hardware, peripherals, software, and operating system functions Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization. Three (3) years of experience demonstrating practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools (card catalog, microfilm, shelving, circulation systems, and so forth.) OR Satisfactory completion of a two-year library technician course at an accredited college or university may be substituted for two (2) years of the non-leadership experience. Six (6) months of which must have been in a lead role over subordinate employees CDL B license is highly desirable. A NJ Driver’s license is required. ADDITIONAL RELEVANT SKILLS: Preference given to applicants with a master's in library science or currently earning a master's degree in library or information science from a library program accredited by the American Library Association or from a New Jersey college master's program in Library Science that has been deemed acceptable by Thomas Edison College. Experience and/or demonstrated ability to manage staff and administer library programs. Knowledge of Jersey City’s population, geography, and/or local government preferred. Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.) desired. CDLB License highly desirable or commitment to earning this license within first year of employment in this position. NJ Driver’s license is required NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR QxSDKyqxhY

Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Program Assistant/Biller provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL TASKS: • Responsible for overall office management: keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services: receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develops and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmit claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred. Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job DescriptionAbout MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Card Services Representative will have in-depth knowledge of Debit and Credit card networks' rules, regulations, and multiple computer systems. Reviewing, investigate, and resolving member debit and credit card dispute claims, and daily transactions. You will rely on available resources, instructions and pre-established guidelines to minimize any negative impact on member experience while mitigating potential financial risk. Thoroughly document and maintain dispute case information along with steps taken to perform claim investigations, and responses provided to customers. Act as a first point of contact to respond to any questions or correspondence from members. Act as a first point of contact to investigate branch inquiries regarding debit and credit card. Responsibilities: • Works daily credit, debit, and ATM card inquires including claim disputes evaluations and settlements to bring efficiencies to assure quality member service., • Respond to service events timely and efficiently, • Perform card monitoring on a real-time or near-real-time basis to mitigate fraudulent card usage, • Troubleshoot and resolve member concerns related to Debit and Credit card, • Process disputes and track claim status through resolution, escalating issues to management as needed, • Identify and monitor high-risk transactions; recommending actions such as account holds, restrictions, or closures, • Communicate regularly with external stakeholders, such as cardholders, other financial institutions, and law enforcement., • Maintain adherence to Regulation as well as MCU policies and procedures., • Process various reports to track progress of claims or perform necessary steps of actions, as needed., • Collaborate with other departments to ensure fraudulent card issues are being delivered in accordance with designated timelines and appropriately fulfill members’ needs., • Maintain confidentiality of all financial data for members and the Credit Union., • Make sure activities are in compliance with local, state, and federal laws and regulations., • Monitor high-risk transactions., • Contact members via the phone and email., • Monitor activities on blocked, closed, over-the-limit, and lost or stolen accounts., • Perform other duties as requested. Requirements: • College degree required or equivalent working experience., • Minimum 3-5 years relevant experience with card services industry and Visa/debit and credit regulations., • Knowledge of Regulation E, Z and applicable laws and regulations., • Possess a sense of urgency. Effectively set priorities, allocates resources, takes accountability and achieves results., • Ability to interpret and communicate data in a clear and comprehensible manner., • Proficient in Microsoft Office Suite, particularly Word and Excel., • Excellent listening and analytical skills., • Effective organizational, problem solving and multi-tasking skills., • Excellent verbal and written skills are key for functioning., • Ability to excel within a fast paced, demanding environment., • Proficiency in Microsoft for Windows Applications. Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Responsibilities: · Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. · Performs administrative and clerical office duties including preparing reports; administering gift cards, and metro cards; · Prepares all payment requests; · Keeps track of and orders supplies for the CVAP; · Collaborates and maintains cooperative relationships with all other Safe Horizon programs, including IS&T, Facilities, Purchasing, and Accounts Payable; · Assists the Administrative Director in managing the supply needs for CVAP including inventory and ordering; · Maintains resource materials, completes data entry and runs reports for mailings and/or funders; · Maintains and updates organizational charts for CVAP; · Coordinates and sets up general meetings, workshops/trainings and holiday events for CVAP; · Maintains NYPD paperwork for current CVAP staff as well as candidates in the hiring process for CVAP; · Coordinates room set ups for meeting, training, office events using the web help desk; · Distributes mail as needed; · Serves as a backup for reception duties; · Preforms various other duties and special projects to be assigned by the Associate Vice President and/or Vice President. Qualifications: · High school diploma required or associate’s degree; · Proficiency in Microsoft Office 2010 (Outlook, Word, Excel and Power Point), and Internet use; · Strong verbal and written communication skills; · Proactive problem solver with interest in developing effective administrative systems; · Comfort with learning new skills and technology; · Detail oriented; · Ability to work effectively both as part of a team and independently; · Dedication to supporting employees and to Safe Horizon’s mission of empowering survivors of violence and abuse. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.07 - $24.08 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionABOUT THE NEW YORK ACADEMY OF SCIENCES The New York of Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in the life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at JOB TITLE: Program Assistant DEPARTMENT: Shared Services REPORTS TO: SVP, Operations SUMMARY: The Program Assistant provides essential administrative, logistical, and operational support to ensure the successful delivery of Academy programs and events. This role manages customer service communications, supports event builds and reporting, coordinates logistics with internal staff and building management, and assists with data management across multiple systems. In addition, the Program Assistant contributes to program improvements and symposium planning, ensuring high-quality experiences for participants, speakers, and attendees. ESSENTIAL DUTIES: • Provide customer service support before, during, and after events (emails, tickets, attendee management)., • Assist with building and updating event websites and agendas in Cvent/AA., • Support onsite and virtual events, including registration desk, event badges, supplies, and speaker reimbursements., • Coordinate logistics with building management and vendors (catering, invoices, freight, cleaning, HVAC)., • Manage event data and reporting, including running queries, distributing reports, and maintaining tracking tools., • Respond to customer service emails across all programs., • Manage day-of-event customer service tickets., • Build events in AA and support Cvent agenda/website updates, • Provide onsite event assistance, including managing the registration desk for full-day or large-scale events (50+ attendees)., • Print and prepare event badges, • Maintain meeting supplies, • Manage attendee lists, • Provide support for virtual and in-person events, including website maintenance and speaker reimbursements Logistics and Vendor Coordination, • Liaise with building management to coordinate freight access, HVAC scheduling, and post-event cleaning., • Process catering and vendor invoices.Data and Reporting, • Run and distribute event data queries across departments, • Prepare and distribute weekly meeting reports; maintain reporting tools., • Event data managementOutreach and External Engagement, • Outreach to potential venue rental clients, • Maintain rental listings REQUIREMENTS: • Bachelor’s degree or equivalent experience., • 1–2 years of administrative or program support experience, preferably in events, nonprofit, or academic settings., • Strong organizational skills with attention to detail., • Excellent customer service and communication skills., • Ability to manage multiple tasks in a fast-paced environment., • Familiarity with event management and data systems (Cvent, AA, EMS, LMS, ACGI) preferred. COMPENSATION & BENEFITS: Salary: $24.72 per hour- $27.47 per hour ($45,000-$50,000 annual equivalent). This is Full-time, non-exempt position. In addition to salary, the Academy offers a comprehensive benefits package which includes affordable health insurance, retirement plan with matching employer contribution, personal & career development stipend as well as liberal paid time off policies. HOW TO APPLY: Applications must include a resume, cover letter and salary requirements. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at Powered by JazzHR 3odHJDGxsM

Job Description JOB SUMMARY: The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults with multiple medical comorbidities and/or co-occurring substance abuse disorders and/or medically ill individuals. Advocates for and supports the client, engages with community agencies/health care providers and others on his behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations. Provides clinical support to the Team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions, resources to maintain focus on outcomes and best practices. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources., • Participates in the development/documentation /review and update of client centered comprehensive integrated, interdisciplinary care plan in consultation with other team members to ensure focus on desired outcomes., • Maintains effective communications with clients, primary care physicians, substance abuse, and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients., • Maintains documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure., • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions., • Works as part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial and medical conditions conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals., • Acts as a resources/consultant to all team members on psychosocial, medical and/or substance abuse issues and resources., • Provides telephonic as well as face-to-face outreach, engagement, and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up., • May be assigned other tasks and duties reasonably related to the job responsibilities., • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal, and computational skills to present and document records in accordance with program standards., • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge of Medicaid, Social Security and other entitlements preferred., • Excellent interpersonal skills required., • Specific training for the designated assessment tool(s), the array of services and supports available, and the client-centered service planning process. Training in assessment of individuals whose condition may trigger a need for HCBS and supports, and an ongoing knowledge of current best practices to improve health and quality of life., • A bachelor’s degree in one of the fields listed below1; or, • A NYS teacher’s certificate for which a bachelor’s degree is required; or, • NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or, • A bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or AND two years of experience: • In providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or

Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Program Assistant/Biller provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL TASKS: • Responsible for overall office management: keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services: receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develops and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmit claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred. Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Program Assistant/Biller provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL TASKS: • Responsible for overall office management: keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services: receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develops and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmit claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred. Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job DescriptionSalary: $40,000 - $60,000 Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking to add an experienced, on-site Help Desk Engineer in New York for one of our clients. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a can-do attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Communicate with third-party support and PC equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $40,000.00 - 60,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • Access to 401K with match, • Subsidized individual & family health, dental, and vision insurance plans, • Ongoing company-funded professional development & education allowances, • Much more! Must Complete the company Assessment to be considered for hire: #ZR

Job Description Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution., • Escalates tickets when issues are not easily identified or corrected., • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers., • Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of IT related tasks as assigned., • Works under general supervision; reports to the Director of IS Support Services., • Evaluates documented resolutions to analyze trends for prevention of future problems., • Alerts management of emerging trends in incidents., • A certain degree of creativity and latitude is required., • Experience in industry-standard technologies and methodologies., • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives., • Assist with development and improvement of in-house software applications training programs and related courseware., • Provide End-User Training as required., • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area., • A certain degree of creativity and latitude is required. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Position: Technical Support/Help Desk Manager Company Overview: Evolution Sports Group is a leading sports management company that specializes in providing comprehensive services to professional athletes, teams, and organizations. Our mission is to support and enhance the careers of our clients through innovative and personalized strategies. We are dedicated to delivering exceptional results and building strong, long-lasting relationships with our clients. Position Overview: We are seeking a highly skilled and experienced Technical Support/Help Desk Manager to join our growing team. In this role, you will be responsible for managing and leading our technical support and help desk team, ensuring the smooth and efficient operation of our IT systems and providing exceptional customer service to our clients. Key Responsibilities: • Manage and lead a team of technical support and help desk professionals, providing guidance, training, and support to ensure the team's success, • Oversee the day-to-day operations of the technical support and help desk department, including monitoring performance, setting goals, and implementing strategies to improve efficiency and productivity, • Act as the primary point of contact for all technical support and help desk escalations, ensuring timely and effective resolution of issues, • Collaborate with other departments to identify and implement technology solutions that support the business's objectives, • Stay up-to-date with the latest industry trends and advancements in technology to continuously improve our systems and processes, • Manage relationships with external vendors and service providers to ensure the timely delivery of IT services and support, • Provide regular reports and updates to senior management on the performance of the technical support and help desk team and the overall status of our IT systems Qualifications: • Bachelor's degree in computer science, information technology, or a related field, • Minimum of 2 years of experience in a technical support or help desk role, with at least 2 years in a management or leadership position, • Proven experience managing and leading a team, with excellent communication, interpersonal, and leadership skills, • Ability to troubleshoot and resolve complex technical issues quickly and efficiently, • Strong project management skills, with the ability to prioritize and manage multiple tasks and projects simultaneously, • Excellent customer service and problem-solving skills, • Knowledge of sports industry and experience working with athletes or sports organizations is a plus If you are a highly motivated and skilled technical support professional with a passion for sports, we want to hear from you! Join our team at Evolution Sports Group and help us drive success for our clients through innovative and cutting-edge technology solutions.

Job DescriptionWe’re looking for an End-User Computing Engineer to join our global Information Technology team. In this position, you’ll play a key role in maintaining secure, reliable, and high-performing technology operations across all business units. You’ll provide direct support to traders, executives, and research professionals in a dynamic, high-stakes environment—resolving issues proactively and managing IT systems that drive productivity at scale. The ideal candidate combines deep technical expertise with exceptional communication and problem-solving abilities. You consistently deliver top-tier service while identifying opportunities to enhance systems and workflows. This role is perfect for an engineer who thrives on tackling complex challenges, values precision and speed, and is eager to make a meaningful impact in a fast-paced, mission-critical settingKey Responsibilities• Deliver high-quality technical support across Windows, macOS, and iOS platforms• Troubleshoot and resolve hardware, software, network, and market data issues promptly• Manage user onboarding/offboarding, permissions, and account administration• Support audio/visual systems and conferencing technologies (Zoom, Teams, Cisco)• Assist with mobile device configuration and management via Intune or similar platforms• Maintain and support virtual desktop infrastructure (VDI) for secure remote access• Utilize IT Service Management (ITSM) tools to log, track, and resolve support requests• Document solutions and maintain knowledge bases for recurring issues and procedures• Identify opportunities for automation and workflow improvements• Provide after-hours and weekend on-call support as part of a rotationQualifications• Minimum 2 years of IT support experience, preferably in financial services• Bachelor’s degree in Computer Science, Information Technology, or related field• Strong troubleshooting, communication, and prioritization skills• Experience supporting enterprise desktop environments (Windows 11, Office 365)• Familiarity with identity and access management, user administration, and security groups• Knowledge of endpoint management, software deployment, and packaging• Understanding of networking fundamentals (LAN/WAN, VPN, DNS, DHCP)• Experience with cloud collaboration platforms (Microsoft 365, SharePoint, OneDrive)• Working knowledge of AV setups and remote conferencing tools (e.g., Zoom)• Ability to work independently, manage multiple priorities, and maintain attention to detail• Comfortable providing high-touch support to traders, executives, and analysts#ZR

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal® is hiring a Client Portfolio Director to oversee a national commercial real estate client. The Client Portfolio Director collaborates with the Branch/General Manager to provide leadership and operational oversight across a nationally distributed portfolio, ensuring consistent service delivery and alignment with client expectations at every location. As a leader, you will drive profitable business growth by providing world-class service to your customer. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. • Step into a high-visibility role where your leadership, polish, and strategic acumen shape the experience for one of Allied Universal's most prestigious partners, • Navigate complex stakeholder environments with confidence, diplomacy, and discretion-building trust and driving long-term partnership success, • National travel - 25% RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: • Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, • Build, maintain and grow relationships with clients by understanding their security needs and ensuring satisfaction, • Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements, • Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity, • Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses, • Must possess one or more of the following:, • Bachelor's degree in criminal justice, business or a related field, • Associate's degree in Criminal Justice, Business or a related field with thee (3) years of management experience in a high-volume workforce environment or service industry, • High School diploma with five (5) years of management experience in a high-volume workforce environment or service industry, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumen, • Minimum of two (2) years of experience in successfully building and developing teams, • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results, • Ability to collaborate across multiple business units and regions to creatively support client's growth and satisfaction, • Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business, • Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations, • Law enforcement, military and/or contract or proprietary security services experience, • Base salary: $100,000-$120,000, • Medical, dental, vision, basic life, AD&D, disability insurance and retirement plan, • Eight paid holidays annually, five sick days, and four personal days If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1453609

Job Description Job Summary We are seeking a highly motivated and technically skilled Field Service Support Technician (IT) to provide onsite IT support to our clients across New York City and the tri-state area. This role involves supporting all client-side technology including workstations, servers, networking equipment, printers, ISP hardware, and third-party applications. The technician will also participate in project-based implementations such as workstation and server deployments, network equipment installations, ISP setups, application upgrades, and disaster recovery testing. Drivers License required where necessary Key Responsibilities • Provide IT support for Microsoft core business applications and environments., • Deliver technical support for Microsoft technologies, including:, • Basic troubleshooting of Office 365 and other Exchange platforms., • Active Directory user management (adds/moves/changes)., • Assist with PC builds and network equipment deployments as part of project initiatives., • Troubleshoot and resolve desktop, laptop, and peripheral connectivity issues., • Troubleshoot and support networking components including:, • ISP circuits, firewalls, switches, wireless devices, and phone systems., • Install Microsoft and third-party software applications., • Implement and support remote access solutions (e.g., VPN)., • Document and maintain detailed records of client environments., • Escalate complex service issues as needed to higher-level support., • Communicate proactively with clients regarding issue status, planned changes, and service outages., • Monitor network performance (availability, latency, utilization) and address issues or escalate when appropriate., • Maintain clean and organized IT/server rooms., • Manage asset tracking and inventory updates., • Associate degree in Computer & Information Science, Computer Information Systems, or a related field preferred., • Minimum 3 years of experience as an onsite or field service technician., • A+ certification required., • Strong interpersonal and customer service skills with the ability to tailor communication to various technical skill levels., • Proven ability to work independently while managing multiple high-priority tasks under pressure., • Hands-on experience building desktops and laptops., • Experience with racking, stacking, and patching network equipment., • Proficiency with ConnectWise (or similar ticketing system), including entering and updating service tickets., • Willingness to complete ConnectWise University training and blueprints., • Strong understanding of network administration principles and IT support processes., • Self-motivated to stay current with IT trends via publications and online resources., • Familiarity with standard office IT practices and terminology., • Consistent ability to adapt to shifting priorities and respond effectively to ambiguity., • Strong analytical and decision-making skills with a proactive, team-oriented attitude.

Job DescriptionCompany Description On-site 1yr contract Pay: $9k/month DOE English/Korean Bilingual We are seeking a qualified SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for one of our major client, a multinational leader in consumer electronics manufacturing and retail. This role offers the opportunity to apply technical expertise and analytical skills within a global SAP S/4HANA environment, ensuring timely and effective support for business-critical systems. The successful candidate will possess a solid background in software development and an aptitude for analyzing source codes and troubleshooting client issues. While direct SAP experience is preferred, candidates with strong development and problem-solving capabilities are encouraged to apply. Job Description • Provide Tier 1 VOC support to end users operating on the SAP S/4HANA platform., • Investigate, analyze, and troubleshoot reported issues, escalating as appropriate to higher support tiers., • Review source code and system configurations to assist in root cause identification., • Collaborate with internal IT, SAP functional, and technical teams to ensure effective resolution of incidents., • Document all customer interactions, issue details, and resolutions in accordance with established procedures., • Communicate technical findings clearly and professionally to both technical and non-technical audiences., • Support continuous improvement initiatives aimed at enhancing support efficiency and customer satisfaction.Qualifications, • Korean Bilingual required, • Minimum of Bachelor’s degree in Computer Science, Information Technology, or a related discipline., • Minimum of five (5) years in software development (e.g., VB, C#, Java, or equivalent technologies) required., • SAP Experience: Exposure to SAP environments (S/4HANA preferred) is not required but preferred., • Experience with Database modeling with RDBMS (e.g. Oracle, MS SQL, Maria DB, etc.) preferred., • Understanding and experience in system development lifecycle preferred, • Demonstrated ability to interpret and analyze complex source code and technical documentation., • Strong analytical, diagnostic, and problem-solving abilities required., • Excellent communication and interpersonal skills, with the ability to interact effectively across teams and client organizations required, • Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks concurrently., • High degree of professionalism, accountability, and customer service orientation required., • Prior experience in client-facing roles preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Onsite Desktop Support Technician - NYC, NY • Contract to Hire Opportunity, • Start Date - ASAP Key Accountabilities • Provide IT support to all users in the Americas, • Provide support through phone/email/service tickets to front and back office users on desktop issues, • Install, upgrade, support and troubleshoot Windows operating systems, computer hardware (and any other authorised peripheral equipment) and across a range of authorised software applications, • Perform general preventative maintenance, • Assist facility matters when needed including moves, adds, and changes, • Raise, update and close all support tickets regularly and promptly., • Participate and implement in global projects, • Provide on site and remote support, • In depth knowledge of Windows desktop technologies., • In depth knowledge of Desktop and laptop hardware., • Intermediate knowledge of TCP/IP, DNS and Internetworking Technology, • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), • Knowledge of Server, Voice & Communications Infrastructure., • Knowledge of various Operating systems (e.g. Windows, Linux, Apple), • Knowledge of Audio and Video Conferencing technologies., • Knowledge of common Market Data applications and services., • Relevant industry certifications may include Microsoft MCP, MCSA or individual Microsoft specialist training such as Excel, Word, PowerPoint, Outlook or ITSM products, • Associates Degree in Computer Science, related field or equivalent experience, • Minimum 5 years Desktop Support experience, preferably within a financial services organization. Special Job Requirements: • Flexible hours - There is a work shift system and it covers from 7-6. The Technician would be working from 7am , 8am or 9am to finish in a staggered manner., • Occasional afterhours and weekend work as needed. Competencies • Customer Service – Strives for high levels of customer satisfaction. Going out of our way to be helpful and pleasant to our customers., • Efficiency – Plans ahead, manages time efficiently, is punctual, is cost conscious and is constantly thinking of better ways to do things., • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers., • F2OnSite supports and adheres to all state laws regarding background checks., • This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours. Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description Title of Position: IT Service Desk Analyst [HYBRID] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. Purpose of the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys fieldwork and engaging directly with customers. This role requires flexibility to work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and support to Win staff and clients, ensuring the effective use of IT equipment and applications. Responsibilities include remote and in-person service desk support, setup, installation, and troubleshooting of IT equipment and software, and resolving hardware, software, and network connectivity issues efficiently. Key Responsibilities • Respond to user inquiries and technical assistance requests via phone, email, or work order., • Assess and resolve problems with IT equipment and applications for users., • Serve as the first-level point of contact for Win clients, facilitating the effective use of student iPads, laptops, and PC lab equipment., • Diagnose and troubleshoot hardware, software, and network connectivity issues., • Escalate IT service issues to appropriate technical staff as needed., • Document all user support activities in the designated IT work order system., • Maintain communication with end-users and supervisors regarding support activities., • Install, upgrade, maintain, and troubleshoot IT assets, including desktop computers, peripherals, software applications, laptops, printers, tablets, smartphones, and IP phones., • Provide individual and group end-user instruction on the use of deployed technology resources., • Maintain updated IT inventory information and document it in the IT Asset Tracking system., • Prepare and maintain IT service documentation and reports., • Shift: Monday - Friday, 9:00 a.m. to 5:00 p.m.; occasional assignments on evenings and weekends., • Regular travel to Win sites across all five boroughs of New York City., • Occasional inspection of equipment and cables in floors, ceilings, closets, and IT rooms., • Bachelor’s degree in computer science or information systems from an accredited college or university, or graduation from a certified technical training program in computer maintenance/repair., • At least two years of work experience in IT support or a related technical support capacity., • Leadership: Set an example by following Win policies and procedures. Act with professionalism and a strong work ethic., • Facilitating Change: Consistently deliver high-quality results., • Managing Performance: Interact respectfully with clients and co-workers., • Applying and Developing Expertise: Work with the manager to develop and achieve challenging but attainable goals. Understand the consequences of actions. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Why Join CINQCARE? CINQCARE is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. Position Overview The Director, Provider Network Management is a director-level position responsible for leading provider network strategy, development, and management across CINQCARE's northeast region, with a primary focus on driving practice profitability through strategic provider partnerships and optimized financial performance. Serving as the executive contact for CINQCARE network providers participating in programs such as ACO REACH, Medicare Shared Savings Program (MSSP), and payer value-based care arrangements, this role ensures robust network growth, maximizes revenue, and aligns with CINQCARE's mission. The ideal candidate possesses advanced expertise in finance, revenue cycle management (RCM), and value-based contracting, with a proven ability to enhance profitability while fostering high-level provider relationships and achieving regional performance goals. Key Responsibilities Strategic Network Leadership and Development • Oversee the strategic development and expansion of CINQCARE's provider network in the northeast region, recruiting primary care practices, FQHCs, specialty groups such as IPAs and PLEs, and building preferred provider networks to support ACO REACH, MSSP, and payer value-based care programs, prioritizing profitability., • Conduct regional network gap analyses to identify opportunities for meeting recruitment targets and budgeted revenue through cost-effective growth, ensuring geographic coverage, and service accessibility in underserved communities while optimizing financial returns., • Serve as the primary executive contact for network providers, leading high-level discussions on program participation, contract terms, profitability goals, and strategic alignment across ACO REACH, MSSP, and payer value-based care arrangements., • Build and maintain executive relationships with provider leaders, educating them on CINQCARE's value-based care frameworks, profitability-driven quality incentives, and profitability goals., • Lead financial oversight of the northeast regional network, managing profit and loss (P&L) responsibilities at the provider level, budgeting, and forecasting to ensure maximum profitability and sustainability of value-based programs., • Optimize RCM processes within provider contracts, overseeing claims adjudication (fee reduced claims), reimbursement strategies, and revenue optimization to eliminate leakage and drive revenue growth., • Direct contract negotiations for fee-for-service, capitation, shared savings, and risk-sharing arrangements, leveraging advanced financial modeling to prioritize profitability and mitigate risks., • Ensure contracts comply with CMS regulations for ACO REACH and MSSP, as well as payer-specific value-based care requirements, while aligning with CINQCARE's profitability objectives., • Monitor regional provider performance against financial, quality, and equity benchmarks, using advanced analytics to drive profitability through improved care delivery and cost efficiency., • Prepare executive-level reports on network performance, profitability metrics, and program compliance for CINQCARE leadership, CMS, and payer stakeholders., • Maintain expert knowledge of CMS guidelines for ACO REACH and MSSP, payer value-based care trends, and federal regulations, including Stark Law, Anti-Kickback Statute, and HIPAA, to ensure compliance while optimizing profitability., • Collaborate with market presidents, clinical, quality, finance, and HCE teams to align network strategies with CINQCARE's profitability and clinical goals., • Mentor and lead a team of network management/recruitment professionals, fostering a culture of financial accountability and innovation., • Education: Bachelor’s degree in healthcare administration, business, finance, or a related field; advanced degree (e.g., MBA, MHA, or MPH) required., • Experience:, • 7+ years in healthcare network management, provider contracting, or regional leadership, with at least 3 years in a director-level or equivalent role., • Extensive experience in finance, including P&L management, financial modeling, budgeting, and forecasting, with a focus on driving profitability in healthcare programs., • Expertise in understanding concepts of revenue cycle management (RCM), encompassing claims processing, reimbursement optimization, denial management, and revenue integrity., • Demonstrated success in value-based contracting, preferably with ACO REACH, MSSP, or payer value-based care arrangements, with a track record of improving profitability., • Track record of serving as an executive contact for providers in value-based or Medicare programs, ideally in underserved northeast communities., • Skills and Competencies:, • Advanced financial acumen with deep knowledge of healthcare economics, reimbursement methodologies (e.g., fee-for-service, capitation, shared savings), and value-based care principles, with a focus on profitability., • Strong leadership and negotiation skills to manage executive-level provider relationships and coordinate regional teams., • Proficiency in data analytics for financial performance, RCM optimization, and profitability-driven network strategy., • In-depth familiarity with CMS regulations for ACO REACH and MSSP, as well as payer contracting., • Proficient in Microsoft Office Suite, financial software, and CRM systems. At CINQCARE, we care for our team like we care for our patients—holistically. We offer flexible, comprehensive benefits so you can thrive while delivering top-notch care. • Medical Plans: Two comprehensive options offered to Team members., • 401K: 4% employer match for your future., • Dental & Vision: Flexible plans with in-network savings., • Paid Time Off: Generous PTO, holidays, and wellness time. In-office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace. In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. Equal Opportunity & Reasonable Accommodation Statement CINQCARE is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Lead projects and team members when needed., • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • 5+ years of experience in application, technical support., • Some experience as a team lead is preferred, • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job DescriptionSalary: 97,000 to $132,000 About PactFi Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions. PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation. PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity. Role Overview We are looking for an IT Support Engineerto join our growing team. This person will work closely with our DevSecOps team to manage company IT infrastructure, user provisioning, network systems, and compliance readiness. This is an excellent opportunity for someone who is eager to grow their technical skills, work across multiple systems (Mac, Windows, Linux), and contribute directly to the security and operational excellence of a fast-growing fintech. Responsibilities • IT, • Provide IT support for company employees and maintain/troubleshoot company assets., • Support onboarding and offboarding processes including setting up user accounts, provisioning machines, and deactivating access for departing employees., • Manage and maintain employee devices (macOS and Windows 11) and software configurations., • Oversee machine lifecycle: track inventory, trade out and repurpose devices, and manage equipment resale lists., • Office, • Administer Microsoft 365, Entra ID (Azure AD), Intune, SAML integrations, and Office suite management., • Manage vendor and employee accounts across SaaS platforms., • Maintain and segment office network infrastructure (Ubiquiti or similar), including VLANs, firewalls, and network segregation., • Coordinate with ISP vendors to ensure reliable office connectivity., • Compliance, • Support SOC 2 Type 2 and ISO 27001 compliance initiatives including gathering evidence around IT systems, device management, and security controls., • Assist in the rollout of endpoint protection, MDM policies, and VPN configurations (OpenVPN or similar)., • Contribute to documentation of IT policies and standard operating procedures., • Track tasks and issues via Jira. Requirements • Strong understanding of macOS and Windows 11 administration., • Working knowledge of networking concepts (VLANs, subnets, firewalls, OSI model)., • Familiarity with Microsoft administration tools (Intune, Entra, SAML, Office)., • Experience with VPN configuration and remote access solutions., • Detail-oriented and organized able to track inventory and follow compliance processes., • Strong communication, teamwork, and troubleshooting skills., • Willingness to learn and grow into automation, scripting, and systems management. Nice-to-Haves • Linux experience preferred, • Basic scripting skills in Bash or Python., • Exposure to Ansible automation., • Experience using Jira for IT or project tracking., • Interest or prior exposure to SOC 2 Type 2 / ISO 27001 frameworks., • Bachelors degree in Computer Science or Information Technology., • CompTIA A+ certification. What We Offer • Competitive salary + equity., • Healthcare coverage., • Tremendous growth opportunities and autonomy to take ownership of key IT processes.

Job DescriptionSalary: $50,000-$60,000 Location: Brooklyn, NY (Onsite Only) Department: Hardware & Inventory Reports To: Hardware & Inventory Team Lead Job Type: Full-Time (9am-6pm) Position Summary At My IT Crew (MY IT CREW), we dont just fix things, we make sure our partners are always up and running. As an Onsite Hardware Technician, youll play a critical role in ensuring the reliability, performance, and accuracy of the hardware that powers our clients businesses. From desktops and laptops to kiosks, switches, and other endpoints, youll diagnose, repair, and maintain it all while keeping inventory processes sharp and organized. This full-time onsite role in Brooklyn is ideal for someone who loves hands-on work, thrives in fast-paced environments, and takes pride in keeping systems and stockrooms equally efficient. Key Responsibilities Hardware Troubleshooting & Repair • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Install, upgrade, and replace hardware components., • Follow established procedures for receiving, labeling, storing, shipping, and tracking hardware assets., • Maintain accurate inventory logs and participate in regular audits., • Provide hardware and basic application support in coordination with the Service Desk., • Work cross-functionally with procurement, logistics, and service teams to ensure timely deployment and recovery of hardware., • Adapt to shifting priorities based on departmental workload and urgent business needs., • Maintain workspace and equipment areas in a clean, organized, and secure manner. Required Experience & Skills Hard Skills • Proven experience with hands-on hardware troubleshooting and repair., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics., • Familiarity with switches, routers, and network protocols (TCP/IP)., • Asset/inventory tracking systems and hardware lifecycle management., • Detail-oriented and highly organized., • Calm under pressure, dependable, and adaptable., • Polite, professional, and effective communicator., • Self-starter who thrives with minimal supervision., • Strong critical thinking and common-sense problem-solving. Preferred Qualifications • Associates or Bachelors degree in Computer Engineering, Information Technology, or equivalent experience., • CompTIA A+ or similar certification., • Experience supporting kiosks or other specialized endpoint hardware., • Basic knowledge of server hardware and peripherals. Performance Metrics (KPIs) • Hardware issue resolution time (diagnosis to completion), • Inventory accuracy and audit results, • SLA compliance for shipping/receiving and RMA turnaround, • Number of successfully completed hardware deployments or recoveries, • Internal and end-user satisfaction scores (CSAT) Culture Fit & Philosophy At My IT Crew, we're builders, fixers, and partners. We believe every piece of tech matters, from the servers in the rack to the keyboard at a front desk. As a Hardware Engineer/Technician, youre not just maintaining devices youre helping our partners stay productive and connected. If youre hands-on, reliable, and serious about quality, we want you on our team.

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in office/2 days remote). About your team: Interactive Brokers (IBKR) is seeking a Platform Engineer – Support to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues. This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment. What will be your responsibilities within IBKR: • Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs., • Support users via phone, email, in-person, and remote tools., • Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals., • Install operating systems, applications, drivers, and configure system settings per departmental standards., • Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence., • Document resolutions in the department's knowledge base and contribute to self-help resources for employees., • Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary., • Participate in departmental and firm-wide projects as assigned., • Attend training sessions and team meetings to support productivity and development goals., • Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department., • Associate's degree in Computer Science or related field preferred., • Certifications such as A+, Network+, Microsoft, or VMware are a plus., • Minimum 2+ years of technical support experience, or equivalent education and training., • Strong organizational, prioritization, and multitasking abilities., • Team-oriented mindset with a commitment to knowledge sharing., • Ability to explain technical concepts to non-technical stakeholders., • Excellent interpersonal, written, and verbal communication skills., • Detail-oriented, flexible, and self-directed., • Resourceful and proactive in solving problems independently., • Strong knowledge of Microsoft Windows desktop operating systems., • Proficiency in Microsoft Office Suite., • Working knowledge of:, • Entra ID and Azure services, • Administrative scripting (PowerShell, Python, etc.), • Intune packaging and PC deployments, • TCP/IP, Wi-Fi, DNS, DHCP, • Active Directory environments and Office 365 cloud applications, • Competitive salary, annual performance-based bonus, and stock grants, • Retirement plan (401(k)) with competitive company match, • Comprehensive health and wellness benefits, including medical, dental, and vision, • Company-paid healthcare premium, • Wellness screenings, health coaching, and counseling services via Employee Assistance Program (EAP), • Paid time off and generous parental leave, • Daily lunch allowance and fully stocked kitchen with healthy snacks, • Corporate events, team outings, volunteer activities, and company sports teams, • Education reimbursement and ongoing learning opportunities

Job Description Job Title: IT Support Analyst Organization: BrandEd Department: Global IT Reports to: Director of IT Service Management Position Purpose The IT Support Analyst will be part of the Global IT Service Management team, responsible for delivering quality IT support to all students, faculty, and staff across BrandEd. As a member of the team, they will be responsible for the maintenance and support of all IT systems, telephone systems, and Audio/Visual equipment throughout the New York campus. Essential Duties and Responsibilities Specific duties and responsibilities include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned. The IT Support Analyst will answer, evaluate, prioritize, and resolve incoming telephone, voicemail, e-mail, in-person, and Service Desk System requests for assistance from end users in the organization. This includes troubleshooting and resolving issues related to standard enterprise software applications and various custom web applications, desktop hardware, and network edge infrastructure components. In addition to the tasks and activities listed below this person will be expected to assist with various IT projects as directed. End-User Support Provide technical support for the organization; diagnose technical problems; research, identify and document appropriate solutions; organize and prioritize technical support cases and follow-up on outstanding cases until resolved. Infrastructure Support Provide technical support for LAN and WIFI devices. Analyse, troubleshoot, evaluate, and resolve computer network problems. Performing file backups on the network. Participate in scheduled maintenance windows. Support Case Management Maintain and track all support issues and calls within the Support management system; maintain contact and follows-up with employees to ensure quality level of support; interact with users in non-technical, clear terms; adhere to and enforce organization policies, rules, and regulations relating to technology use. User Account/Password Maintenance Creates, maintain, and coordinate user account information and passwords for various IT systems. Assist with setup of new user accounts/email in a Microsoft Windows Active Directory/Office 365 environment. Maintain student and alumni email address and distribution lists. Device Support Provide support and assistance for the relocation, installation, and setup of computers, end-user unified communications systems, Teams telephones, Mobile Devices and various peripheral equipment including classroom audio/video equipment. Perform diagnostics on computers, software applications, and related equipment. Provision, reimage, and test new and reallocated computers, laptops, and other equipment as directed. Student support Provide support to BrandEd students - assistance with, access to and use of all school systems. CIG user support Provide support to CIG staff and prioritize accordingly. Flexible working Expectation to support after hours and weekend events as required. Multi-site support including local travel and the ability to respond at short notice. Vendor management Coordinate with various vendors to maintain working environment. Order new equipment as needed. Knowledge and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A thorough understanding and knowledge of commonly used concepts, practices, and procedures within the IT field. A thorough understanding of and professional experience troubleshooting Web Applications and Technology. Thorough knowledge of both PC and MAC Hardware/Software configuration. Advanced Knowledge of Microsoft Office 365, Adobe Suite, and other standard business productivity software suites. Basic knowledge of Windows Server 2012 and above. Knowledge of working in PowerShell Knowledge of audio-visual systems (projectors, sound systems) is required. Knowledge of academic environments is strongly desired. Ability to install and configure Windows 10 and MAC OSX workstations and software packages. Ability to troubleshoot LAN clients. Strong interpersonal skills. Strong organizational and problem-solving skills. Demonstrate professionalism and diplomacy in interpersonal relationships. Support and embrace diversity and inclusiveness. Regular weekday (Monday-Friday) attendance/availability is required during core business hours. Ability to work weekends and after hours. Ability to manage multiple priorities and projects. Ability to be present in the office, as requested. Ability to travel between offices locally and nationally. Ability to work independently and as part of a team. Ability to proceed with objectives under limited supervision. Education, Work Experience and/or Licensure US Citizenship or Permanent Residence Status required. 4-year college Degree in Computer Science/Related field preferred or equivalent job experience At least 2 years of experience in IT Support required. Experience with SharePoint/Teams or Other similar content management/collaboration platform. Experience providing top quality cross platform end-user support and training. Experience using TeamDynamix or similar service desk/support management system. At least one Microsoft (MCP), Apple, or other industry standard certification in a Windows/Mac operating system is desirable. Language Skills Excellent verbal and written communication skills Excellent command of the English language Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, walk, travel up and down stairs, crouch, climb ladder, stoop, and reach. Ability to lift up to 25lbs. Work Environment The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Basic office environment Classroom/academic environment Online learning environment Ability to adapt to new campuses and their infrastructure. The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. BrandEd reserves the right to modify this job description in its sole discretion. BrandEd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionRole - IT Help Desk Location - Brooklyn, New York Full Time Pay rate - $55k - $60k + Benefits Bilingual - Fluent in English and Mandarin - "Proficiency in Mandarin is preferred as the successful candidate will be required to communicate with business partners in China. Job Description: • An Associate degree in Information Technology, Computer Science, or a related field is required. A Bachelor's degree is preferred., • Proven experience in providing IT support and troubleshooting in a professional environment., • Professional certifications (such as CompTIA A+, Microsoft Certified Professional, etc.) are a plus., • Familiarity with common hardware components, printers, and peripherals., • Knowledge of operating systems (Windows, iOS, Android), productivity applications (Microsoft Office), and popular software applications. IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at . Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility Powered by JazzHR klYOGY2ZXx

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Technical Support • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description Location: On-site, Brooklyn NY Salary: $23-$25/hour As a national portable X-ray company, We are currently seeking a proactive, customer-focused Junior IT Support Specialist to join our dynamic IT team. The ideal candidate will provide helpdesk support to our employees, both remotely and on-site, and contribute to the development of IT policies and procedures. The right candidate will help to support not only, computers, but biomedical equipment as well. Responsibilities: 1. Provide first-line IT support to staff members, both in-house and remote, troubleshooting hardware, software, and network-related issues., 2. Manage support tickets, ensuring swift and satisfactory resolution, prioritizing tasks as necessary., 3. Document all technical issues and resolutions within the ticketing system for future reference., 4. Aid in the creation and maintenance of training materials aimed at educating staff on common IT issues and their solutions., 5. Contribute to the drafting and implementation of IT policies and procedures., 6. Assist in building a comprehensive FAQ database to facilitate self-service for common IT problems., 7. Participate in regular team meetings and trainings to maintain up-to-date knowledge of our IT infrastructure and the latest technologies. Qualifications: 1. Degree in Computer Science, Information Technology, or a related field (preferred)., 2. 1-2 years of experience in an IT support role, or equivalent combination of education and experience., 3. Strong knowledge of computer systems, networks, and operating systems., 4. Proficiency in problem-solving, with the ability to think critically and troubleshoot various technical issues., 5. Excellent communication skills, with the ability to explain complex IT issues in simple terms., 6. Experience with ticketing systems, 7. Ability to work effectively in a team-oriented environment., 8. Biomedical equipment experience/ knowledge is preferred but not required. Benefits: We offer a competitive salary and benefits package, including health insurance, 401K, PTO, Our company values work-life balance and fosters a positive, inclusive work environment where continuous learning is encouraged. Interested candidates are invited to submit their resume, along with a cover letter outlining their relevant experience and why they would be a good fit for this position. PDI Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Why us? At PDI, you’re not just clocking in. You’re helping healthcare reach the people who need it most. Your work keeps our team mobile, our patients safe, and our service seamless. Ready to roll? Apply today and help us deliver diagnostic care when and where it’s needed! Powered by JazzHR v6jrXDy7mq

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The Senior Information Technology Support Specialist is responsible for configuring, maintaining, and supporting desktops and laptops across the organization. This role requires quick thinking, adaptability, strong interpersonal skills, and the ability to work efficiently in a fast-paced environment. The Senior IT Support Specialist will handle a wide range of technologies and collaborate across departments to resolve incidents, fulfill service requests, and provide advanced technical guidance. Technical support is provided via phone, email, and our ticketing system with solutions communicated in both technical and non-technical terms. Responsibilities: Technical Support & Troubleshooting • Install and support PCs, telephone systems, and peripheral devices (printers, scanners, mobile/smartphones)., • Configure and troubleshoot hardware and software issues across Windows, iOS, and macOS platforms., • Use Helpdesk software (Service Desk Plus) to manage IT assets and service requests., • Resolve complex hardware, software, and network issues., • Troubleshoot LAN access and connectivity issues; escalate when necessary., • Conduct onboarding and training for new users on hardware and software., • Prepare instructional documents / SOP's and videos for IT procedures and applications., • Deliver excellent customer service in person, over the phone, and electronically., • Handle conference room setups, including device connections to screens., • Maintain accurate documentation of technical issues and resolutions., • Attend technical training to stay current with industry trends and technologies. Education & Certifications • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • Strong problem-solving and prioritization skills., • Excellent communication and customer service skills., • Proficiency in Active Directory, Windows OS, Windows Server environments, and Microsoft Office Suite. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. 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Job DescriptionCompany Description Job Description Job title: Desktop Engineer - 3rd Shift(12am EST to 8 am EST) Location: Newark, NJ Note: Desktop Engineer is initially onsite for one month(Day shift) and will be 100% remote(Night shift). Job summary: We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools. This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary. • Troubleshoot Desktop LAN, server, wi-fi and connectivity issues., • Utilize ticketing system to track email submissions and managing phone support efforts., • Manage Windows Active Directory and Exchange., • Work closely with other IT employees on system maintenance and configuration projects., • Work closely with other employees on interdepartmental projects., • Maintain accurate asset management records., • Work with vendors and manufacturers on repair and maintenance of IT equipment. Requirements • College degree and/or 4-6 years' experience providing end user support, • Ability to help employees solve hardware and software problems and fulfill requests., • Experience with Windows Active Directory& Office 365., • Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts., • Strong customer service and communication skills., • Experience taking user calls utilizing an IVR system, preferably Avaya., • Must be able to cover one weekend shift and holidays that land on your coverage days., • Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges & escalations is a plus., • MDM experience, specifically Airwatch, is a plus. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz. We are looking for an IT Support Engineer who will be the central point of contact for providing IT support to a diverse team at the crossroads of technology and food. Reporting to the Senior Manager, Information Technology, you will be an essential part of our Technical Support Team. Whether you're responding to incidents or pro-actively working to build a better Helpdesk, you will be responsible for providing core IT Support for team members in both New York and New Jersey, ranging from SaaS applications, hardware/software support, user onboarding and training, documentation and continuously striving to empower and enrich our users. As part of the Information Technology team, you will play a key role in promoting employee productivity by providing robust, knowledgeable and timely service. You will … • Be the face of the IT Support team and provide Tier 1 and Tier 2 support to all HelloFresh USA employees, • Maintain our office hardware landscape including device and license management, • Deploy new hardware, software and accounts to our employees, • Help transform the IT Support department by implementing automation and new workflows, • Contribute to ongoing system and process documentation efforts, • Be the go-to-person regarding audio/video-systems and event-livestreamsYou have…, • Bachelor's degree in Information Technology, Computer Science or relevant experience. (IT-related certifications are desirable)., • 3-5 years’ experience in a technical support or helpdesk role, • Experience with Google Workspace Administration, JIRA, Confluence, Slack, Azure Active Directory and InTune, Jamf and AWS, • Thorough knowledge of computer maintenance (MacOS, Windows, Linux), • Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role, • Generous PTO, including sabbatical, and parental leave of up to 16 weeks, • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment, • Tuition reimbursement for continuing education, • Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_), • Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+ At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities. We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form. To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn. HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

Job Description About Coresite: At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Director of Sales Engineering Role: As a member of the company’s Sales Engineering team, the Director of Sales Engineering is an individual contributor position requiring advanced knowledge and expertise within the data center industry. This role supports internal stakeholders, including the General Manager for the Boston and New York markets, Operations directors, sales teams, as well as external clients. Responsibilities include architecting and presenting technical solutions, serving as an escalation point for complex client or sales engineering issues, and assisting with the successful development and closing of sales opportunities. The Director contributes to the effectiveness of the sales process by participating in joint sales calls, providing product and solution demonstrations, supporting smooth transitions from pre-sales to implementation, and assisting with post-sales project management related activities as required. Additional responsibilities include evaluating business processes to ensure quality, consistency, and profitability of deals, as well as providing structured feedback to Product and Marketing teams to refine solution offerings. While the role carries no direct headcount or management oversight, it requires demonstrated leadership through subject matter expertise, proactive engagement, and the ability to operate independently to enhance overall sales performance. A successful candidate will hold a formal technical degree and possess extensive experience in strengthening and advancing information technology environments. Duties: • Engage in customer-facing meetings to align on strategies, gather business and technical requirements, and translate them into viable solutions or solution alternatives., • Leads technical discussions with C-level executives and key decision makers, providing expertise on technical specifications, product roadmaps, deployment strategies, and third-party integrations., • Manages processes to ensure the timely, accurate, and cost-effective delivery of high-quality pre- and post-sales services., • Directs and prioritizes competing demands on resources to ensure efficient, reliable, and professional customer delivery., • Drive capacity-related projects, initiatives, and housekeeping locally, aligning with market GMs and CIM-driven mandates., • Survey returned space after customer churn to determine necessary backfill work, assess reusable assets, and repurpose power/cooling and panels., • Identify and report deficiencies or errors in drawings and reports by providing regular updates to CIM., • Ensure ROFOs are documented per CIM guidelines., • Conduct capacity audits as needed to enable deals and revenue., • Maintain accurate inventory of customer dedicated conduits and sellable conduit capacity through regular audits., • Communicates company and department objectives, strategies, and tactics to all team members during joint market calls, • Proactively communicate with key customers, partners, and executives on significant issues and accomplishments., • Defines and exceeds goals including, but not limited to, customer satisfaction, asset profitability, efficient use of internal assets, etc., • Responsible for driving solutions by supporting the Sales team in defining, positioning, and designing technology solutions., • Acts as a resource to educate Sales team on relevant product and market knowledge., • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies., • Provides sales tools and training resources to the Sales team, staying informed on the latest developments in core products and delivering product training to CoreSite’s internal staff.Perform initial diligence and provide recommendations for RPP/DCP/PDU additions to existing and new computer rooms, helping streamline project execution and enable profitability, • Maintains awareness of new equipment locations and upstream infrastructure such as PDUs and distribution boards to support informed discussions with customers and internal teams.Schedule and lead cross-functional meetings (GM, SE, Engineering, DCO) to manage projects and align with customer delivery date expectations., • Periodic travel for sales meetings, conferences, training, and leading customer tours in various market locations such as Boston, NYC, and NJ., • Promote and demonstrate the behaviors consistent with CoreSite’s Culture and Core Values Knowledge, Skills & Abilities: • Ability to thrive in a hybrid work environment that includes at least four onsite days per week, with the remaining day available for remote work., • Flexibility to travel up to 30%, with the potential for increased travel or in-office presence as business needs evolve., • Strong working knowledge of data center infrastructure and management, managed services, cloud services, storage, network backhaul, dark fiber, regen and amplification, and other technologies found in our customers’ environments., • Possesses deep expertise in mechanical, electrical, and plumbing (MEP) systems and critical building infrastructure, including power distribution, cooling, and fiber pathways, with general awareness of higher-layer networking technologies to support customer discussions and alignment.Embodies positive leadership qualities for all team members and employees., • Strategic, analytical and operations-focused, who can recognize market opportunities., • Highly ambitious and intuitive self-starter with ability to get things done., • Ability to express complex technical and functional concepts effectively, both verbally and in writing., • Detail oriented with strong interpersonal & presentation skills., • Excellent teamwork skills to quickly establish strong working relationships with customers as well as company peers., • Product/process knowledge specific to the industry., • Exceptional verbal and written communication skills., • Excellent time management skills., • Work well with staff and individually. Education/Experience: • Bachelor's degree, preferably in a technical area, or equivalent experience., • 8 or more years of pre-sales technical experience in data center related fields. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel 30% of the time is required. Compensation: Compensation for this role includes a base salary between $180,000 - $195,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Posting Timeline: This role is expected to be posted through October 26, 2025. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! • First-day medical insurance through Cigna with generous premium cost coverage, • Dental insurance through Delta Dental, • Vision insurance through VSP, • Telemedicine through MDLive for Cigna, • Healthcare and dependent care flexible spending account (FSA) plans, • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan, • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match, • Discretionary annual bonus and equity incentive plan, • Employee stock purchase plan (ESPP) with a 15% discount, • 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays, • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave, • Free parking or a company contribution toward a public transit pass Additional Perks • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family, • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives, • Technology Stipend: $100 monthly stipend, • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year, • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants, • Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker, • Pet Insurance: Keep your furry friends healthy and happy, • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy, • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges, • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care, • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements, • Discounts: Discounts, cash back offers, and perks on thousands of brands, • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . 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