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Job Description Behavior Technician / Registered Behavior Technician (RBT) Location: Newark NJ Company: TheraCare Job Type: Full-Time, Part-Time, Hourly About TheraCare TheraCare is a leading provider of therapeutic and behavioral services throughout New Jersey. We are dedicated to supporting children and youth in home and community settings, empowering families, and improving outcomes. Our Behavior Technician team is passionate about using Applied Behavior Analysis (ABA) to make a lasting impact. Position Overview As a Behavior Technician, you will provide direct ABA therapy to children and youth (ages 2–21) in their homes and community environments. You’ll work under the guidance of a Board-Certified Behavior Analyst (BCBA) to implement individualized treatment plans that support social, behavioral, and academic growth. Key Responsibilities: • •Deliver 1:1 ABA therapy to youth ages 2–21 in home and community settings., • •Implement treatment plans and behavior strategies developed by a BCBA., • •Collect and record data on client progress using designated systems., • •Support clients with communication, social, and functional living skills., • •Maintain regular communication with supervisors, families, and team members., • •Participate in ongoing training and clinical supervision sessions. What We Offer:, • •Flexible scheduling options (full-time or part-time)., • •Free 40-hour RBT training and support toward certification., • •Paid onboarding and supervision hours toward BCBA licensure., • •Professional development and advancement pathways., • •Employee referral bonuses and regular networking opportunities., • •Mobile documentation system – no paper forms. Qualifications:, • •High school diploma or equivalent (Associate’s or higher preferred)., • •Experience working with children or individuals with special needs., • •Strong interpersonal skills and ability to follow clinical guidance., • •Willingness to complete RBT certification and ongoing professional training., • •Reliable transportation and ability to travel within assigned region., • •Registered Behavior Technicians will be in good standing with the BACB and comply with all regulations set forth under the RBT certification. Physical Requirements:, • •Hand dexterity ability (ability to operate mobile device, smart phone, computer)., • •Ability to lift up to 30 pounds., • •Ability to sit for extended periods of time., • •Ability to travel to various locations on a near daily basis.

The Claims Analyst supports the Claims Department’s Operations and Management Teams by developing/maintaining or supporting business reports, applications, and analytical solutions. This role participates in systems implementations, data management initiatives, and analytics work that strengthens Plymouth Rock’s performance in loss management, customer service, expense control, and employee engagement. RESPONSIBILITIES • Partner with Claims leadership and cross-functional teams to deliver recurring reports/visuals and ad hoc datasets using SQL Server Management Studio, Visual Studio, MS Access, Excel and Tableau., • Manage the claim department’s letter library using low code/no code third party vendor software, including creating/updating letters and creating/maintain automated batch jobs., • Collaborate with IT on claims technology initiatives, including but not limited to providing subject matter expertise, writing business requirements, performing user acceptance testing, training and postproduction support., • Oversee regulatory reporting automated process and ensure compliance within the department. QUALIFICATIONS • Bachelor’s degree required, master’s degree preferred, ideally in a technical or analytical discipline (Computer Science, Engineering, Mathematics, Statistics)., • 1-2 years’ experience with SQL, including writing complex queries, stored procedures, and functions., • Proficient in Microsoft applications including Word, Excel, Access and Visual Studio., • Experience in SSIS package development a plus., • Business intelligence development experience (Tableau preferred), • Previous experience in an insurance industry preferred., • Strong analytical, problem-solving and attention-to-detail skills., • Excellent written and verbal communication skills, • Self-motivated, organized and able to prioritize in a fast-paced environment. SALARY RANGE The pay range for this position is $ 63,500 to $88,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym and health center at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

In this position the Customer Service Data Analyst is crucial in supporting the Customer Service Center, Underwriting, and Sales teams by providing actionable insights through data analysis and comprehensive reporting. This role requires expertise in Tableau for creating reports and dashboards, proficiency in SQL Server for data extraction and query management, and the ability to support various databases and systems. The successful candidate will work closely with the Customer Service Center, Underwriting, and Sales management teams, while also interacting with Product, Finance, and IT departments. Additionally, this role includes responsibilities as a backup programmer for our Client Letter system. RESPONSIBILITIES • Collect, analyze, and interpret data from various sources to generate reports and dashboards., • Develop and maintain regular and ad-hoc reports for Service, Underwriting, Sales., • Identify trends, patterns, and anomalies in data to provide actionable insights., • Pull data from the Data Warehouse and other sources using SQL Server, running complex queries and building datasets for analysis., • Analyze call center metrics such as call volume, average handle time, and customer satisfaction scores., • Provide insights to improve call center efficiency and customer experience., • Develop reports to monitor agent performance and call center KPIs., • Monitor and report on service levels, turnaround times, and customer feedback, • Analyze underwriting metrics and workflows to identify areas for process improvement., • Create reports to track underwriting performance and efficiency., • Create reports to track sales performance and efficiency., • Develop dashboards and visualizations to track performance and identify opportunities for enhancement., • Analyze existing processes and automate manual functions through technology, • Work closely with department heads and team members to understand data needs and reporting requirements., • Present findings and recommendations to stakeholders in a clear and actionable manner., • Collaborate with IT and data management teams, including Product and Finance, to ensure data integrity and accuracy., • Identify and implement best practices for data collection, analysis, and reporting., • Continuously evaluate and improve reporting processes to enhance efficiency and effectiveness., • Serve as a backup programmer for the Client Letter system., • Program and debug client letters, run batch jobs, and resolve any related issues. QUALIFICATIONS • Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field., • Proven experience as a Data Analyst, Business Analyst, or similar role, preferably within a customer service or financial services environment., • Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI)., • Strong analytical skills with the ability to interpret complex data and present findings clearly., • Experience with call center metrics and underwriting processes is a plus., • Excellent communication skills, both written and verbal., • Strong attention to detail and ability to work independently with minimal supervision., • Ability to manage multiple projects and deadlines effectively. SALARY RANGE The pay range for this position is $61,500 to $81,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

The main function of a data analyst is to coordinate changes to computer databases, test, and implement the database applying knowledge of database management systems. A typical database analyst/programmer is responsible for planning, coordinating and implementing security measures to safeguard the

Job Description Position: Product Business Analyst Reports to: Director, Tech Solutions Department: Technology Location: Summit, NJ; in-office Classification: Full-time ; Exempt Summary / Job Objective: The Product Business Analyst is an integral member of our development and technology with a primary focus on the Broker-Dealer and Investments areas of the business. This role bridges the gap between technical and business resources, supports ongoing product initiatives, outlines new development opportunities, and helps maintain internal Salesforce environments. The ideal candidate will be detail-oriented, proactive, and comfortable working across multiple business areas, while leveraging data, systems, and project management tools to drive success. There will be a large focus on deploying new applications and continually integrating systems to enhance business capabilities. Primary Responsibilities: · Troubleshoot production issues within internal and customer-facing systems and Salesforce environments using product knowledge and simple development tools such as debug logs, the admin console, and browser debugging tools. · Create ad hoc reports, dashboards, and scorecards using data from multiple systems to support different business needs and troubleshoot/audit data issues. · Document user stories for new features and enhancements. · Complete user acceptance testing (UAT) to validate that solutions meet user and business requirements. · Support business processes and workflows through project management tools such as Monday.com. · Assist with data management, migration, and movement across platforms while maintaining data quality and compliance standards. Qualifications: · Bachelor’s degree in MIS, Computer Science, or related field. · Experience with Salesforce administration including user management, sharing rules, and data visibility (or willingness to grow into this area). · Experience in Scrum/Kanban methodologies and their ceremonies. · Strong understanding of business analysis concepts: requirements gathering, user stories, acceptance criteria, communication, and documentation. · Experience writing user stories, managing product backlogs, and facilitating refinement meetings. · Salesforce Certified Administrator preferred. · Basic understanding of the Salesforce development platform including Apex, SOQL, Visualforce, and LWC. · Familiarity with cloud services such as AWS (Lambda, EC2, RDS, CloudWatch), and Azure cloud preferred. · Entry to mid-level experience with HTML, CSS, and UX design/prototyping. · Experience with workflow automation tools such as Monday.com, and JIRA (including user management, workflows, and permission settings). · Proficiency with Google Suite. · Strong foundation in data management, reporting, and migration processes. · Familiarity with the wealth management or insurance industry is strongly preferred. Core Competencies: · Ability to manage competing demands and priorities. · Strong attention to detail. · Excellent problem-solving skills. · Desire to take ownership of projects and see them through to completion. · Team-oriented with strong listening, writing, and communication skills. Compensation & Benefits: Compensation (based on experience) • Annual base salary: $85,000 - $105,000; exempt, • Annual performance bonus target: 7% Benefits • Employee benefits (medical, dental, vision, life insurance, other), • 401k with employer match, • Paid Time Off, • Paid parking Location: 475 Springfield Avenue, Summit, NJ 07901; *This role is an in-office position Company DescriptionHeadquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy. Through its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,200 employees and 70 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business. For more information, please visit simplicitygroup.com.Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy.\r\n\r\nThrough its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,200 employees and 70 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business.\r\n\r\nFor more information, please visit simplicitygroup.com.

Training users on how to appropriately utilize their computer systems Writing instruction manuals for systems Consulting with managers to determine what role the systems play in the business Testing the systems on a regular basis to ensure quality and function Preparing costs and benefits analysis o